Information technology/support technician jobs in Chesapeake, VA

The Richmond Group USA has been engaged in a search for a well-rounded IT System Administrator to join a global, privately-owned specialty products manufacturer and distributor. This industry leader is successful and growing-doubling the size of its U.S. business since 2021 and delivering ~10% growth this year even amid tariffs. You'll be part of a strong work culture (a genuinely positive place to work) with no nights or weekends, and a company already planning to expand its facility footprint to support continued growth. In this role, you'll own on-site IS/IT support for the North American operation while aligning with high-level strategies from HQ in Europe. You'll procure, configure, and support Windows desktops/laptops and peripherals (printers, scanners); deploy and maintain physical/virtual servers (VMware ESXi) across Windows Server and Debian Linux; manage backup/replication (Veeam); and maintain network infrastructure (managed switches, VLAN L2/L3 segmentation, WLAN, monitoring/diagnostics, SD-WAN redundancy/failover, FortiGate firewalls, and VPN tunneling for site-to-site and remote access). You'll support user accounts (locally and with the Corporate IT team), conference room A/V, and facility technology services (security/surveillance, entry systems, environmental sensors, vendor-managed ERP-Sage 300), while enforcing security best practices, documenting systems, managing inventory/lifecycle, collaborating with remote teams, and traveling occasionally to the European HQ for training. If this sounds like your kind of hands-on, high-impact IT role, we'd love to hear from you-Apply today! Background: 5+ years in IT Support/Administration Strong Windows/Server + Debian Linux, Microsoft 365/Azure, networking (TCP/IP, DNS, DHCP, VPN), and security practices; excellent customer service. Preferred certs: CCNA, Security+/Network+, CISSP, AWS CCP, Azure Fundamentals (or higher). **Please note that candidates for this position must be legally authorized to work in the U.S. without current or future sponsorship to be considered for employment. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor. SECRET CLEARANCE REQUIRED. We are seeking a highly skilled and experienced Senior Network/Systems Technician to ensure the robust, secure, and continuous operation of critical, multi-classification (Top Secret, SECRET, NATO, Coalition, and UNCLASSIFIED) network infrastructure. This role requires deep technical expertise across systems administration, network security, virtualization, and enterprise applications. Key Responsibilities Enterprise Network Operations (24/7): Provide comprehensive 24x7 operational and maintenance support for all USFF-owned/managed network environments (Top Secret, SECRET, Coalition, and UNCLASSIFIED). Systems Engineering & Deployment: Configure, deploy, and manage new client hardware and software on local networks. Application & Identity Management: Administer, configure, and maintain critical enterprise application servers, including: Single Sign-On (SSO) Identity Management (IdM) Public Key Infrastructure (PKI) Management Cryptographic Log On (CLO) Server Replication, Load Balancing, and Backup/Recovery solutions. Virtual Infrastructure Support: Provide storage support for the Virtual Infrastructure Team, specifically managing NETAPP hardware/software within the Cisco Flexpod configuration. Information Assurance (IA) & Security: Maintain the system, network, and application security posture and integrity. Ensure compliance with current IA policies and CND (Computer Network Defense) requirements. Manage and update Certification & Accreditation (C&A) packages. Client & End-User Support: Provide expert, on-site functional support for application end-users and support personnel, covering application deployment, Active Directory management, data recovery, and client hardware/software support. Security Tool Management: Oversee the operation and maintenance of the DOD's Host Based Security System (HBSS). Required Qualifications Education & Experience: Option 1: BA/BS degree in a related field. Option 2: AA/AS degree in a related field OR Computer Network Administration Certification, plus 4 years of related experience. Option 3 (In lieu of formal education): 8 years of related experience. Technical & Security Requirements: Security Clearance: Must possess an active SECRET clearance (minimum). Certifications: Must possess CompTIA Security+ (SEC+) certification. Operating Systems: Proven experience with Microsoft Windows Server and Desktop operating systems administration. Data Protection: Knowledge of Data Backup and Recovery processes, with specific experience utilizing Cohesity and Veeam software. Virtualization: Hands-on experience with virtualization technologies such as VMware, Cisco HyperFlex, and Flexpod configurations. DOD Security Compliance: Knowledge of Defense Information Systems Agency (DISA) published Security Technical Implementation Guide (STIG) requirements and the implementation/compliance process. Experience with DISA DOD Group Policy Object (GPO) implementation. CND: Comprehensive knowledge of CND compliance requirements for managed networks and systems. TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less. TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. For more information on TECHEAD please visit **************** No second parties will be accepted.

Akira Technologies is seeking a Help Desk Support Specialist to provide first-line technical support to a government client in Norfolk, VA. This role serves as the initial point of contact for troubleshooting hardware, software, and system issues, ensuring users receive prompt and professional assistance. The ideal candidate will have a solid understanding of common IT practices, experience in a help desk environment, and the ability to deliver high-quality customer service. Place of performance is Norfolk, VA. Job Responsibilities Serve as the first point of contact for end-users seeking technical assistance via phone, email, or chat. Troubleshoot and resolve basic hardware, software, application, device, and access issues. Utilize knowledge bases and solution databases to research and deliver solutions. Advise users on troubleshooting steps, preventative measures, and provide documentation as needed. Log and track all incidents in help desk systems or ticketing tools. Escalate complex issues to higher-level support teams as needed to ensure resolution. Support software or device installations, system upgrades, user profile setup, and password resets. Maintain adherence to service-level agreements (SLAs) for response time and quality. Qualifications High school diploma or equivalent. 2+ years of experience in help desk, IT support, or a related technical field. Strong understanding of common IT concepts, practices, and procedures. Excellent communication and customer service skills. Ability to work effectively under the guidance of senior team members. Active Secret Security Clearance (required). Salary Range: $50,000 to $75,000 Akira's pay range for this position considers various factors including skills, years of experience, training, licenses, certifications, alignment with market data, and internal equity in the organization. This pay range estimate is a general guideline only and not a guarantee of compensation or salary, which Akira believes to be done in good faith in compliance with local laws. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. General Description of Benefits Akira offers its employees multiple options for medical plans (some with Health Savings Account), dental plans, and vision coverage, and a 401(k) plan with employer match. To promote work/life balance, Akira offers paid time off, including vacation and sick time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave. We also offer short and long-term disability benefits to protect employee income in the event of sickness or injury, life insurance, accidental death and dismemberment insurance, and critical illness insurance. Akira also offers tuition, training, and certification reimbursement for professional development and career advancement. Akira regularly reviews our total rewards package to ensure our offerings remain competitive and reflect the values and needs expressed by our employees. About Akira Technologies Akira strives to meet and exceed the mission and objectives of US federal agencies. As a leading small business cloud modernization and data analytics services provider, we deliver trusted and highly differentiated solutions and technologies that serve the needs of our customers and citizens. Akira serves as a valued partner to essential government agencies across the intelligence, cyber, defense, civilian, and health markets. Every day, our employees deliver transformational outcomes, solving the most daunting challenges facing our customers. Akira is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 4-6 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

JOB DESCRIPTION Watershed Security, is a Veteran Owned Small Business with over 20 years Cybersecurity and Government Contracting experience. Watershed is looking for a Navy Program of Record (POR) Technician to install, troubleshoot and operate NAVY POR systems on Military Sealift Command vessels. Work will be onsite in Chesapeake and Norfolk Virginia and will require extensive travel. REQUIRED QUALIFICATIONS Must have a DoD Secret Clearance Work will occur at contractor facilities in Chesapeake Virginia and at Navy facilities in the Norfolk area. Extensive travel will be required to CONUS and OCONUS locations Possess or be able to obtain a US Passport within 1 month of hire Must possess an IAT II-level security certification as outlined in DoD 8570.01-M Must have at least 7 years of progressive IT experience, with recent POR experience within the past 3 years Must possess Subject Matter Expert-level knowledge and/or skill set in building, deploying, and/or providing tier 2/3 support in at least one of the following systems: CANEs, ADNS, COMPOSE 4.0.x, GCCS 4.1.1.2, CENTRIXS Block 0/1/2, and/or CND systems Must possess knowledge and/or skill set in some or all of the following areas: enterprise-level tier 2/3 computer network support, server virtualization software (VMWare or Microsoft Hyper-V) usage, workstation image deployment, Microsoft Active Directory user and group administration, TMG, IAV patching, CTO/EXORD/OPORD implementation, HBSS configuration, WSUS configuration, Naval Fleet NOC engagement DESIRED QUALIFICATIONS Experience managing small teams to coordinate the installation and maintenance of Navy IT systems in accordance with established policies and procedures Should be able to lift items of 50lbs or less and be able to navigate uneven work surfaces in the environment Must be able to efficiently communicate with senior leadership on the status of activities being performed Must be able to effectively manage team member activities to ensure complete success in resolving the problems being encountered by the user base. PAY RANGE Final salary is influenced by factors such as location, contract labor categories, experience, skills, education, and certifications. Watershed offers competitive compensation, medical and dental benefits, educational reimbursement, 401K plans with matching, 15 days of PTO to start and 11 paid holidays per year. The proposed salary range for this position is: $80,000 - $102,000 USD Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Powered by JazzHR IMq3Vmx0cD

About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training

About Us: At Endurance IT Services we are always on the lookout for talented individuals who are passionate about making a difference. Our team is dedicated to innovation, excellence, and creating value for our clients and community. We believe in fostering a collaborative and inclusive work environment where everyone can thrive. Overview We are seeking a skilled and customer -oriented Desktop Support Technician for future opportunities across various departments. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will respond to queries, run diagnostic programs, isolate problems, and determine and implement Responsibilities: Provide first -level contact and problem resolution for all users with hardware, software, and application issues. Perform installations, configurations, and upgrades of desktop hardware and software. Troubleshoot and resolve technical issues related to desktop systems, printers, and network connectivity. Maintain and update documentation of hardware and software configurations. Assist with the setup and deployment of new equipment and systems. Collaborate with other IT team members to ensure efficient operation of the company's IT infrastructure. Provide training and guidance to users on best practices and usage of IT resources. Maintain inventory of all IT equipment and software licenses. Ensure compliance with company policies and procedures related to IT security and usage. Qualifications: Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience as a Desktop Support Technician or in a similar role. Strong knowledge of Windows and Mac operating systems. Familiarity with remote desktop applications and help desk software. Excellent problem -solving and communication skills. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Preferred Qualifications: Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar. Experience with network troubleshooting and basic network configurations. Knowledge of ITIL practices and principles. Working Conditions: Office environment with occasional travel to other company locations may be required. Ability to lift and move computer equipment as needed. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A coll aborative and inclusive work environment. The chance to work on exciting and impactful projects. If you are interested in joining our team and contributing to our mission, we encourage you to submit your application. By applying, you will be considered for upcoming roles that match your skills and interests. We will keep your application on file and contact you when a suitable position becomes available.

ARS is currently seeking skilled professionals with experience in the Department of Defense (DoD) sector for opportunities in Norfolk, VA. These roles offer excellent opportunities for individuals to support NATO's Allied Command Transformation (ACT), the Alliance's premier agent for change-driving, facilitating, and advocating continuous improvement of Alliance capabilities to maintain and enhance the military relevance and effectiveness of the Alliance. All roles will collaborate with ACT to provide appropriate support to NATO missions and operations; lead NATO military transformation; improve relationships, interaction, and cooperation with partners, nations, and international organizations. ACT leads concept development, capability development, training and lessons‑learned initiatives, and supports policy development within NATO. Available Positions (multiple openings) Contract Support Contract Procurement Enterprise Architect AI Data Scientist Business Intelligence Analyst Applied Technology Engineer Cyberspace Developer (Depending on your background and experience, you may be considered for one or more of these roles). Candidates will be expected to (depending on their assigned position) perform one or more of the following: Lead or support projects related to systems engineering, systems integration, logistics, cybersecurity, and tactical data links. Develop and execute strategies for acquisition, contract performance, and implementation of mission systems. Interface with contract officers and program managers to ensure compliance, performance, and deliverables. Design, document, and maintain enterprise architectures, standards, and governance frameworks that align with DoD and NATO requirements. Use data science, machine learning, and AI techniques to analyze operational and technical data for trend detection, predictive modeling, and decision support. Create and maintain business intelligence dashboards, reports, and analytics capabilities to provide actionable insights to leadership and stakeholders. Design, build, configure, and test applied technology solutions (hardware, software, firmware, embedded systems) to support mission needs. Develop, secure, and test cyberspace operations, software, and networked systems; design resilient and scalable software architectures in contested environments. Oversee the lifecycle management of complex technical systems from concept and requirements definition, through development, testing, deployment, and sustainment. Identify and mitigate risks to project timelines, budgets, and deliverables; escalate issues appropriately. Ensure that all engineering, development, and acquisition processes align with DoD, NATO, and industry best practices and standards (e.g. DoDAF, TOGAF, cybersecurity frameworks). Maintain and enhance security posture consistent with DoD (e.g. RMF, DIACAP) and NATO security directives. Provide regular reporting and updates to leadership on project status, metrics, milestones, and performance. Coordinate across cross‑functional teams (program management, operations, test & evaluation, contracting) to deliver integrated solutions to mission‑critical challenges. Position Requirements Security Clearance: Active Secret clearance is required to start. (All positions will require a NATO clearance as well). Citizenship: Must be a U.S. citizen. Experience: Prior DoD or similar government contract experience is strongly preferred. Technical Expertise: Depending on the role, experience is expected in one or more of the following domains: Systems engineering and integration Acquisition and contract oversight Enterprise architecture frameworks (e.g. DoDAF, TOGAF) AI, machine learning, data analytics Business intelligence and reporting tools (e.g. PowerBI, Tableau, etc.) Embedded systems, software development, hardware integration Cybersecurity, secure coding, resilience, network operations Tactical data links and mission systems Skills: Excellent communication (written and verbal) and presentation skills Demonstrated leadership, collaboration, and mentorship capabilities Strong analytic, critical thinking, and problem-solving skills Ability to translate technical concepts to nontechnical stakeholders Adaptability in a fast-paced and mission-driven environment Education: B.S. degree in Engineering, Computer Science, Cybersecurity, Data Science, or a related field is preferred. Master's degree or relevant certifications (e.g. PMP, CISSP, TOGAF, AWS, etc.) are a plus. Work Environment You will be embedded in a mission-focused, collaborative environment working side by side with military, NATO, and contractor teams. Expect agile, rapid‑cycle work, frequent interactions across technical and leadership levels, and a commitment to quality and security. Why Work with Us? Applied Research Solutions (ARS) is a respected, world-class provider of technically integrated solutions. We deliver premier talent and technology across our focused markets to provide unparalleled, continuous mission support. We've been honored as a Best Places to Work nominee since 2020. At ARS, our career-driven, loyal professionals are the key to our success, enabling us to deliver state-of-the-art results for our mission partners. With an industry-competitive benefits package, awards and recognition programs, and direct access to ARS senior management, we are dedicated to the growth and well-being of every team member. Additional Notes All positions at Applied Research Solutions are subject to background investigations. Employment is contingent upon successful completion of a background investigation including criminal history, identity verification, and other checks.

The Site Support Personnel provides essential day-to-day support across facility operations, grounds maintenance, cleaning, and junior training support tasks. This position is a versatile role critical to maintaining the functionality, appearance, and operational readiness of the training site. The ideal candidate is dependable, adaptable, and comfortable working in both indoor and outdoor environments. Key Responsibilities: Assist with routine facility upkeep, including light repairs, organization, and supply restocking Perform grounds maintenance duties such as mowing, trimming, and general landscaping Support cleaning schedules for common areas, classrooms, restrooms, and lodging spaces Set up and break down equipment or materials for training exercises and events Act as a junior role-player during training scenarios as directed Transport tools, equipment, or supplies across site locations Ensure work areas are safe, clean, and compliant with company policies Provide general support to training staff and instructors as needed Perform other duties as assigned by supervisors Qualifications: High school diploma or GED Must be 18 years of age or older Ability to lift up to 50 lbs and perform physical labor in various weather conditions Strong work ethic, punctuality, and willingness to learn new tasks Ability to work independently and as part of a team Must pass a background check and drug screening Reliable transportation to and from work site Preferred Attributes: Previous experience in groundskeeping, janitorial work, or facility maintenance Familiarity with basic tools, lawn care equipment, or cleaning supplies Interest or prior exposure to training environments, law enforcement, or military settings WORKING CONDITIONS Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are Monday-Friday standard core hours, however some extended or weekend hours may be required.

The Site Support Personnel provides essential day-to-day support across facility operations, grounds maintenance, cleaning, and junior training support tasks. This position is a versatile role critical to maintaining the functionality, appearance, and operational readiness of the training site. The ideal candidate is dependable, adaptable, and comfortable working in both indoor and outdoor environments. Key Responsibilities: Assist with routine facility upkeep, including light repairs, organization, and supply restocking Perform grounds maintenance duties such as mowing, trimming, and general landscaping Support cleaning schedules for common areas, classrooms, restrooms, and lodging spaces Set up and break down equipment or materials for training exercises and events Act as a junior role-player during training scenarios as directed Transport tools, equipment, or supplies across site locations Ensure work areas are safe, clean, and compliant with company policies Provide general support to training staff and instructors as needed Perform other duties as assigned by supervisors Qualifications: High school diploma or GED Must be 18 years of age or older Ability to lift up to 50 lbs and perform physical labor in various weather conditions Strong work ethic, punctuality, and willingness to learn new tasks Ability to work independently and as part of a team Must pass a background check and drug screening Reliable transportation to and from work site Preferred Attributes: Previous experience in groundskeeping, janitorial work, or facility maintenance Familiarity with basic tools, lawn care equipment, or cleaning supplies Interest or prior exposure to training environments, law enforcement, or military settings WORKING CONDITIONS Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are Monday-Friday standard core hours, however some extended or weekend hours may be required.

Job Title: IT Support Specialist I Department: Support Job Type: Regular Full-Time Who We Are: Mode5 is a leading IT Managed Services company providing world-class technology services to businesses for the past 23 years. We provide an exciting and stable work environment. With our strong growth, Mode5 is looking for talented people to join our team and is seeking an IT Support Specialist. This is not the typical stale IT job where you're stuck working on the same old network and aging technologies with limited growth. Here, you will support many technologies, while partnering with talented people in your everyday work! What You Need: As an IT Support Specialist, you will need a working knowledge of Microsoft technologies, workstations, and networks, along with a high value for customer service. Minimum of 1 to 2 years' of remote and onsite desktop support experience Direct experience with Windows 11 and Microsoft 365 Hands on experience with Active Directory user administration and basic networking Managed Services or Technology Consulting experience a plus! Things You Will Do: As an IT Support Specialist, you will troubleshoot a wide variety of challenging issues such as the following: Troubleshoot, and resolve user support issues while maintaining customer satisfaction. Support desktops, software and networks in multiple environments. Diagnose, configure, and resolve network issues involving routers, switches, and connectivity. Your Benefits: At Mode5, your role will make a significant impact to our clients each day while providing the opportunity to work with new technologies each day. Here, you will grow and develop technically and professionally. We take personal development seriously, and love to promote within. Free Fridays! - Every other Friday off. Paid! Competitive Compensation Medical, Dental, and Vision Insurance Simple IRA Savings Plan with Company Match Certification Assistance and Bonus Reward Program Paid Holidays and Vacation Days Causal Work Environment Employee Social Events Life Insurance Coverage Incidental Telecommuting Employee Referral Bonus Alt. Titles: IT Support Specialist, IT Desktop Specialist, IT Helpdesk, , IT Support Technician Must be available to work at our Norfolk office. We are an Equal Opportunity Employer

Entry-Level IT Technician - Blackwater Technology Solutions Job Type: Full-Time | Entry-Level About Us Blackwater Technology Solutions is a veteran-owned IT services company built by two retired veterans. We deliver military-grade precision to local businesses through IT support, VoIP systems, website and AI integration, and workforce training. We're looking for a disciplined, motivated Entry-Level IT Technician to grow with us. You don't need to know everything on day one-you just need the drive to learn fast, solve problems, and take care of customers. What You'll Do Assist with the installation and configuration of VoIP and IT systems. Support AI-driven websites and integrations. Help troubleshoot and maintain client networks and systems. Participate in client site visits, audits, and routine service calls. Learn and apply best practices from senior technicians and leadership. What We Offer Paid training and sponsorship for CompTIA certifications (Tech+, A+, Network+). Direct mentorship from experienced Navy veterans. Hands-on experience with cutting-edge IT and AI tools. Clear growth path into higher-level IT roles. What We're Looking For Discipline, reliability, and eagerness to learn. Strong problem-solving and communication skills. Customer-first attitude. Local candidates preferred (Elizabeth City, Camden, Currituck). Basic IT knowledge helpful, but not required. Compensation & Benefits Competitive entry-level pay (commensurate with experience). Paid certification training. PTO and growth opportunities as the company expands.

Provide centrally managed technical support in the areas of alarm panel, access control and IP video equipment installation and programming, diagnostic and service support, customer account support and support to contract field technicians. ESSENTIAL FUNCTIONS * The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. * All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. * Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. * In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. * All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. Core Duties Include * Remotely inspects, tests and services alarms and other protective devices and equipment as assigned, within the scope of knowledge base and in compliance with manufacturers guidelines and safety practices. * Keeps client and supervisor informed of faulty equipment and/or delays restoring equipment to fully operational capacity. * Prepares logs, reports or service orders as required by the position; writes or types reports or enters information in a computer using standard grammar; inspects logs and takes action as required. * Works with contract field technicians to provide support for the repair, replacement and installation of alarm systems. * Communicates with technical staff, management, company representatives, and end-users regarding alarm testing, service and procedures. * Interprets available data to diagnose and arrange for on-site service when necessary. * Carries out specific tasks and duties of a similar nature and scope as required for the assigned position. MINIMUM QUALIFICATIONS AT ENTRY Additional qualifications may be specified and receive preference, depending upon the nature of the position. Basic Requirements * US Citizenship preferred * Must be at least 21 years of age. * Must have a High School Diploma or GED. If not, must be willing to complete the GED program within six months. * Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation. Education/Experience: * High School Diploma or G.E.D. * Have a minimum 2 years previous satisfactory work experience in the alarm monitoring, installation or service industry. Competencies (as demonstrated through experience, training, and/or testing): * Must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements. * Knowledge of or ability to learn operations and procedures. * Ability to see, hear, speak, and write clearly in English in order to communicate with employees and clients and to the extent of reading and understanding printed regulations, written orders and instructions, training instructions, and be able to compose reports which convey complete information; * Ability to hear ordinary phone and radio conversation with either ear. * Ability to write routine correspondence, including logs and reports. * Ability to carry out instructions furnished in written, oral, or diagrammatic form. * Ability to be an effective team member, and able to work independently with minimal supervision. * Ability to maintain professionalism under highly stressful situations; * Courteous telephone manner. * Ability to adapt to changes in the external environment and organization. * Good organizational skills. * Ability to provide high-quality customer service. * Good interpersonal skills with the ability to interact effectively at various social levels and across diverse cultures and the ability to interact professionally with co-workers, postal employees, customers, management and the public. * Ability to handle multiple tasks concurrently. * Ability to prioritize work from different communication sources (radio, telephone, alarm monitoring software) and reprioritize as needed; * Possess strong computer and data entry skills, including knowledge of MS Word, Excel, and Outlook; experience with alarm monitoring software such Radionics/Bosch RAMIV/RPS databases, Radionics/Bosch alarm panel programming WORKING CONDITIONS (Physical/Mental Demands) With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: * Maintaining composure in dealing with clients and staff, occasionally under conditions of urgency and in pressure situations. * May be exposed to stressful situations. * May be required to work overtime without advance notice, and to work assigned shifts in a facility providing 24/7 operations; * Frequent and prolonged sitting for up to 8 hours a day in front of computer screens. * Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling. * Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. * Close vision, distance vision, and ability to adjust focus. * May be exposed to or required to handle sensitive and confidential information. A Word about EEO, Pay Transparency and Other Requirements: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Power Monitors, Inc. is seeking an experienced IT Administrator to join our team of highly skilled engineers. Basic Qualifications - Experience maintaining Linux servers - Experience in desktop administration for Linux, Mac and Windows PCs - A strong networking background - Ability to rapidly shift gears between multiple projects - Ability to learn and apply new technology quickly and efficiently Candidates with the following skills will be given preference - Strong networking experience, especially with OpenVPN and IPSec - Familiarity with MySQL/MariaDB - Managing Amazon AWS hosts - DevOps experience deploying and scaling web-based application This is an on-site position. Why Power Monitors? Power Monitors, Inc. is the leading manufacturer of power quality analyzers and wireless power quality test equipment for residential, commercial, retail, institutional, industrial, and substation applications. Since 1986, we have been dedicated to helping utilities and their customers detect, measure, and remediate power quality issues worldwide. We pride ourselves on: 24/7 Technical Support Industry-leading power quality training A robust line of wireless test equipment and software A culture committed to innovation and outstanding customer service Benefits We offer a competitive and comprehensive benefits package, including: Health, Dental, and Vision Insurance Health Savings Account (HSA) Supplemental Insurance Options Employer-Paid Life Insurance Paid Time Off (PTO) 401(k) Retirement Plan with Company Match Education Reimbursement Power Monitors, Inc. is an Equal Opportunity Employer. If you're ready to take on the challenge and contribute to an innovative, growing company, we look forward to hearing from you!

The IT Administrator is responsible for maintaining the company's information technology systems, ensuring reliable and secure operation of all computer networks, servers, and related hardware and software. This position provides technical support to employees, manages IT infrastructure, and ensures data security and system efficiency. Key Responsibilities Network and System Administration - Install, configure, and maintain servers, workstations, and network devices (routers, switches, firewalls, printers, etc.). - Monitor network performance and troubleshoot connectivity or performance issues. - Manage user accounts, permissions, and access controls across systems. - Ensure reliable backups and disaster recovery solutions are in place and tested regularly. Technical Support - Provide Tier 1 and Tier 2 technical support to employees for hardware, software, and connectivity issues. - Maintain an IT helpdesk system and respond to service requests in a timely manner. - Train staff on basic IT procedures, cybersecurity awareness, and software use. Cybersecurity and Compliance - Implement and maintain security protocols to protect company data and systems from unauthorized access or breaches. - Regularly update antivirus software, firewalls, and other security measures. - Conduct periodic system audits and vulnerability assessments. - Ensure compliance with company policies and relevant data protection regulations (e.g., GDPR, HIPAA, PCI, CMMC, etc.) Software and Hardware Management - Install and update operating systems, business applications, and productivity software. - Track IT assets and maintain inventory records of all hardware and software. - Evaluate and recommend technology upgrades or replacements to support company growth and efficiency. Project Management - Assist with planning and implementing IT projects, including system upgrades, migrations, and integrations. - Coordinate with third-party vendors and service providers for equipment purchases and support contracts. Qualifications Education and Experience - Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). - 2-5 years of experience in IT administration or a similar technical role. - Certifications such as CompTIA Network+, Security+, Microsoft Certified Systems Administrator (MCSA). Knowledge, Skills, and Abilities - Strong understanding of Windows and/or Linux operating systems. - Proficiency in Active Directory, Office 365, and cloud-based environments (Azure, AWS, etc.). - Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN). - Excellent problem-solving and communication skills. - Ability to manage multiple priorities in a fast-paced environment. - Strong attention to detail and commitment to data security. Physical Requirements - Prolonged periods sitting at a desk and working on a computer. - May occasionally need to lift up to 25 lbs. for moving IT equipment. Work Environment - Primarily office-based. - May require after-hours or weekend work for system maintenance or emergency troubleshooting.

Are you a Network Support Technician looking for a place where you can make an impact every day? Serco is the place for you! Join our Defense team supporting our CNIC program in this exciting role based out of Norfolk, Virginia. CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making. In support of this effort the CNIC N6 Network Support Technician will be responsible for providing technical support to Audio Visual (AV)/ Video Teleconference Center (VTC) systems and IT services required to support Navy Marine Corps Internet (NMCI)/COSC planning, coordination, execution and business processes. In this role, you will: + Provide support in maintaining, troubleshooting, upgrading, and administering AV/VTC systems, sub-systems and components + Provide assistance with network account management, file share management, tech refresh services management, SIPRNET transition, legacy application and server reduction, database management, Service Level Agreement (SLA) tracking, invoice processing, Move Add Change (MAC) management, and application workbook maintenance + Troubleshoot system outages and engage with program-level support personnel, base-level communications, and regional staff to resolve issues + Provide support to resolve technical issues that arise during sustainment including maintenance trend analysis, technical issue resolution, interfacing with OEM, analysis of alternatives, and proposing solutions to improve uptime and readiness for locally installed systems + Provide customer support to include receiving calls for network connection, troubleshooting network issues/outages, process firewall change request and answer general network questions **Qualifications** To be successful in this role, you will have: + An active DoD SECRET security clearance + An up to date Information Assurance Technical (IAT) Level II baseline certification + High School Diploma with 4 years technical training related to Information Technology, Cyber Security, Computer Science, or related discipline + IT related knowledge and experience particularly in providing AV/VTC support + Experience in operating, maintaining, troubleshooting and upgrading Polycom 500 and SX 80 VTC and other related AV/VTC systems or sub-systems + Travel up to 10% **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: *********************************************************** .If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice (**************************************** . Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Pay Transparency** Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The hourly amount for this position can be found at the top of the posting. This role is covered by the Service Contract Act. For positions on this contract, we will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination. The wage rate will vary depending on the locality. Additionally, you will receive Health and Welfare Benefits based on the WD for the contract. Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan that includes counseling conditions + Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: ***************************************** . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: ******************** . Click here to apply now (************************************************************************************************************************************** **New to Serco?** Join our Talent Community! (*************************************************** **ID** _71717_ **Recruiting Location : Location** _US-VA-Virginia Beach_ **Category** _Information Technology_ **Position Type** _Full-Time_ **Security Clearance** _Secret_ **Telework** _No - Teleworking not available for this position_ **Salary Range/Amount** _$31.25_

The Internship Opportunity: Information Technology The Port of Virginia - Virginia Port Authority is seeking an Information Technology intern that will document the network design for both Operational Technology (OT) and Information Technology (IT) segmentation. They will develop parameters to effectively test network segmentation and create procedures, scripts, and documentation to validate and confirm the security of the segmentation. This work will support the integrity and resilience of the port's network infrastructure. The Port of Virginia's 8-Week Summer Internship Program runs from June 1, 2026 - July 24, 2026. It has been designed to develop, teach, and mentor undergraduate and graduate students as they explore career opportunities within the maritime industry. Students will have the opportunity to apply classroom knowledge to hands-on, project-focused tasks in various departments throughout The Port of Virginia. What You'll Do: Outcomes & Experience Obtain knowledge of network security in Operational Technology (OT) environments. Develop professional documentation skills for technical processes. Practice effective team communication in a collaborative setting. Configure, deploy, and test equipment for the North NIT Optimization Project. Support the team in troubleshooting network issues. Participate in departmental meetings and training sessions to enhance technical and professional skills. Who You Are: Qualifications Must be currently enrolled and in an accredited program or graduate program (having completed freshman / first year) during the time of the program. Must be available to work full-time (40 hours per week) from June 1, 2026 to July 24, 2026. Must attach a resume and cover letter. You Should Know: Disclosures The Port of Virginia is an Equal Opportunity Employer and therefore does not discriminate on the basis of age, sex, race, religion, disability or national origin. Selected applicant must be able to pass a pre-employment background check which may include any of the following: Academic record and verification of education and/or certifications; Employment history (including references); Criminal history; Driving record; Fingerprinting; drug and alcohol testing, fit for duty Physical, Other records or information related to the candidate's suitability for the position. Selected applicant must be able to obtain a TWIC (Transportation Workers Identification Card).

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Are you a Network Support Technician looking for a place where you can make an impact every day? Serco is the place for you! Join our Defense team supporting our CNIC program in this exciting role based out of Norfolk, Virginia. CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making. In support of this effort the CNIC N6 Network Support Technician will be responsible for providing technical support to Audio Visual (AV)/ Video Teleconference Center (VTC) systems and IT services required to support Navy Marine Corps Internet (NMCI)/COSC planning, coordination, execution and business processes. In this role, you will: * Provide support in maintaining, troubleshooting, upgrading, and administering AV/VTC systems, sub-systems and components * Provide assistance with network account management, file share management, tech refresh services management, SIPRNET transition, legacy application and server reduction, database management, Service Level Agreement (SLA) tracking, invoice processing, Move Add Change (MAC) management, and application workbook maintenance * Troubleshoot system outages and engage with program-level support personnel, base-level communications, and regional staff to resolve issues * Provide support to resolve technical issues that arise during sustainment including maintenance trend analysis, technical issue resolution, interfacing with OEM, analysis of alternatives, and proposing solutions to improve uptime and readiness for locally installed systems * Provide customer support to include receiving calls for network connection, troubleshooting network issues/outages, process firewall change request and answer general network questions Qualifications To be successful in this role, you will have: * An active DoD SECRET security clearance * An up to date Information Assurance Technical (IAT) Level II baseline certification * High School Diploma with 4 years technical training related to Information Technology, Cyber Security, Computer Science, or related discipline * IT related knowledge and experience particularly in providing AV/VTC support * Experience in operating, maintaining, troubleshooting and upgrading Polycom 500 and SX 80 VTC and other related AV/VTC systems or sub-systems * Travel up to 10% Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The hourly amount for this position can be found at the top of the posting. This role is covered by the Service Contract Act. For positions on this contract, we will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination. The wage rate will vary depending on the locality. Additionally, you will receive Health and Welfare Benefits based on the WD for the contract. Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). * Medical, dental, and vision insurance * Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract * 401(k) plan that includes employer matching funds * Tuition reimbursement program * Life insurance and disability coverage * Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection * Birth, adoption, parental leave benefits * Employee Assistance Plan that includes counseling conditions * Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: ****************************************** Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: ********************.