Information technology/support technician jobs in Southaven, MS

2-5 years of Help Desk experience REQUIRED. (please don't apply if don't meet this requirement) Previous MSP experience a plus! · Are you looking for a company that values its employees and its culture? · Do you enjoy technical troubleshooting and problem solving? · Do you want to surround yourself with passionate, knowledgeable IT experts? · Are you a strong communicator who thrives when helping others? This could be a good fit for you - and for us! PCS Managed Services, LLC is a Managed IT services provider serving the Memphis and Mid-South area. We are looking for the right person to fill the role of Tier1 IT Support Technician. Essential Duties and Responsibilities: The IT Technician position is a key contributor in the success of managing our client's IT environment. Your primary responsibility is to diagnose, resolve and document support tickets. As a member of our support team, a Tier 1 Support Technician is part of a robust team, who work together to apply the right expertise to every request while exceeding customer expectations on delivering a superior service experience. We strive to provide first contact resolution in Tier1 so our customers can get back to what's important to them and their customers. Knowledge, Skills, and/or Abilities Required: · 2+ years as IT Support Specialist, direct end-user support is required · Keen ability to troubleshoot IT issues and dedication follow an issue all the way to resolution · Excellent written and verbal communication with team members and customers · A willingness and commitment to learn new things and grow new skill sets · Ability to work on multiple priorities and/or projects simultaneously · Ability to work with little supervision · Organized, detail oriented and self-motivated. · Take ownership and be accountable for solving support tickets · Ability to fulfill night and weekend shifts as part of our on-call rotation · Ability to resolve 10-20 daily tickets on average Required Technical Skills: · Advanced knowledge and competency of all Microsoft Workstation Operating Systems and Applications · Intermediate knowledge in managing Microsoft Server Operating Systems and Networks · General knowledge managing firewalls, layer 2/3 switches, access points and other networking devices · Administration of Microsoft Office 365 email, applications, Azure AD and InTune · Knowledge or Microsoft Active Directory and Group Policy · Experience working with computer peripherals, such as printers and scanners · Strong understanding of hardware, software, and network troubleshooting · Experience with VPN technologies; configuring, supporting, and troubleshooting · Strong understanding of DHCP and DNS configuration and management Nice Skills to Haves: · Previous MSP (Managed Service Provider) experience · Experience working with PSA and RMM tools, such as ConnectWise, Autotask, Kaseya · Advanced knowledge of Azure AD, SharePoint, MDM, MFA · Virtual Environment Management (VMWare, Hyper-V, Hyper-Converged) · Certifications: A+, Net+, Sec+, MCP, MCSA, MCSE, Microsoft 365 · Continued education: Associate or Bachelor degree in MIS or Computer Science Company Benefits Position is Full-Time, salaried and includes these great benefits: · Health, Dental and Vision Insurance · 401K retirement plan · Life Insurance · Paid Time Off (PTO) · 9 paid holidays · Professional development assistance, training, and certifications Ready to join the PCS team? The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should submit their resume to ***************. No recruiters, please.

The IT Technician supports the Public Service Commission of Yazoo City's technology infrastructure by maintaining computer systems, software, and network hardware to ensure reliable and secure IT operations. This position provides technical assistance to staff, troubleshoots issues, and plays a key role in maintaining technology systems that support the utility's operations and customer service delivery. Key Responsibilities Install, configure, and maintain desktop computers, printers, software, and other IT-related equipment. Respond to service requests and provide timely technical support to staff. Monitor and troubleshoot network connectivity and performance issues. Perform routine system maintenance and software updates. Assist in managing the utility's security protocols including firewalls, antivirus protection, and data backups. Maintain and update user accounts, access rights, and system permissions. Support the implementation of IT-related projects such as system upgrades and new technology integration. Document technical processes, user guides, and IT inventory. Ensure compliance with cybersecurity standards and data protection policies. Provide training and assistance to staff in using hardware, software, and other tools. Collaborate with vendors and service providers as needed for maintenance and support.

ONSITE in Memphis. Provide Tier 1-2 helpdesk and desktop support for end users in a Windows environment Troubleshoot hardware, software, and basic network connectivity issues Support laptops, desktops, printers, mobile devices, and peripherals Manage tickets using a standard ITSM tool and document resolutions clearly Assist with user onboarding, offboarding, and account access requests Escalate complex issues to engineering or infrastructure teams as needed 1+ year of hands-on helpdesk or desktop support experience required 6-month contract at $25/hour, with potential for extension based on performance Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.

A client/employer of Insight Global is seeking a detail-oriented and proactive Tier 1 Support Specialist to join our client's team in Collierville, TN. This role is responsible for monitoring, triaging, and resolving technical issues across multiple platforms, ensuring timely escalation and documentation. The ideal candidate will have experience with ticketing systems, badge provisioning, and access control tools.

The IT Service Delivery Technician plays a crucial role in managing and supporting the operational aspects of IT services. This position focuses on handling service requests, installing and configuring hardware/software, troubleshooting issues, and maintaining accurate documentation. The role ensures efficient service delivery, optimal system performance, and enhanced user satisfaction while aligning IT operations with business needs. Key Responsibilities: Provide technical support to users via phone, email, or in person. Troubleshoot and resolve hardware and software issues. Install, configure, and maintain IT equipment and software applications. Manage IT service requests, ensuring timely and effective resolution. Monitor service performance and implement improvements where necessary. Collaborate with cross-functional teams to enhance service quality and efficiency. Develop and maintain service level agreements (SLAs). Build and maintain strong relationships with end-users and stakeholders. Communicate updates and system changes to customers. Document all service activities and maintain an accurate inventory of IT assets. Generate reports on service performance, identifying trends and recommending improvements. Support IT-related projects such as network upgrades, UPS and AV support, and tool integrations. Ensure adherence to quality standards through regular audits and corrective actions. Stay updated on industry trends and best practices to continuously improve service delivery. Required Skills: Strong troubleshooting and problem-solving abilities in computer systems, networks, and software. Excellent communication and customer service skills, especially with nontechnical users. Proficiency in hardware/software installation, configuration, and maintenance. Strong documentation and reporting skills. Ability to work collaboratively in a team environment and manage multiple priorities. Preferred Skills: Experience managing IT projects or coordinating with cross-functional teams. Knowledge of IT service management processes and tools (e.g., ITIL framework). Experience monitoring service metrics and implementing quality improvements. Certifications: CompTIA A+, Microsoft Certified Professional (MCP), or ITIL Foundation (highly desirable). Education: Bachelor's degree in Computer Science, Information Technology, or a related field. 3-5 years of experience in IT support or service delivery roles, or equivalent experience.

Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of product located at Customer Site. o Triage issues with direction from support o Execute plan of action from Domain Engineer/L3 o Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to the client via case email o Reseating parts, swap or replace parts o Server Testing and validation (running diagnostics, capturing and uploading logs) o Upgrading Firmware as needed o Parts locker management, manage inbound and outbound parts o Spare parts management, separate from parts locker (during CW server deployments) Parts return to client You will be successful in this role if you have: High School Diploma or GED required May require technical certification or Associate Degree Generally, 4-6 years' experience in area of responsibility Technical Ability ? Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds) ? Experience with server swaps and deployments ? Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements) ? Experience with water cooling servers (desirable, not required) ? Familiarity with Linux ? Has built PCs ? Follows provided Plan of Action (POA) from support ? Stays current with technology (reading, company announcements, continuous learning) ? Can handle the physical demands of the job. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ***************** At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $28- $30/hr. W2 The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global, do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************

AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you're a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services. Position Overview: As part of the Site Technology Servicing team, we provide onsite IT technical support within our scope, which includes all users and onsite hardware support. Performs activities associated with installing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, iPhone, iPad, standard software, at customer sites, Infrastructure Managed Services (IMS) environments and/or depot locations, and may be directed by Help Desk, Service Desk or script using standard methods, techniques and tools. Assignments range in complexity from basic troubleshooting and repair to more difficult device repair. Position: IT Support Engineer EUC L2 Location: Memphis, Tennessee, United States (Onsite) Position type: Full-Time Key Responsibilities: Provide technical support as point of contact for IT for the site. End-user desktop, laptops, office IT with smart hand support for network and servers. Installation support for various software on end user systems and servers when required New users onboarding preparing IT assets and tools. Offboarding support, collecting IT assets and sanitizing IT assets and keep in stock. Executive / VIP support. Coordination and remote hand support to backend team for Network & server smart hand support. IP phone, Video conference support, Level 1 Multifunction Printers support. Configuring, deploying, and troubleshooting enterprise and personal desktop and laptop computers, personal productivity devices, and business applications. Supporting midrange servers. Supporting network devices such as switches, routers, Wireless Aps with the help of backend team. Handing tickets on ServiceNow or similar ticketing system. Troubleshooting VPN. Application-support with Microsoft Office (Outlook, Word, Excel, and PowerPoint) and SharePoint. Troubleshooting MS Windows 10. Troubleshooting MS Office 365 issues for end-users. Office IT Asset Management. Coordinate external vendors when engaged for support. Work independently and coordinate inhouse IT projects. Engineer should manage most of their time around activities involving BAUs - SLAs, CSAT, Response Time to Client, Average Resolution time, Open incident backlog and maintaining SOP's and Runbooks for global team use. Should provide technical guidance to Site Tech, prioritization on workload and resource capacity planning Should be leading the project support team. Asset / stock management / E-Waste, Site Tech Onboarding / Training / Process alignment / Documentation , Onsite Training / User Education , Vendor Co-ordination. Required Skills & Qualifications: 4+ years' experience in IT support demonstrating increasing levels of responsibility and technical expertise in a corporate enterprise environment. In-depth knowledge of Microsoft Windows 7 and Windows 10 operating systems and their related remote access. Knowledge & experience with ServiceNow or similar ticketing system. Understanding of Active Directory. Familiarity with Microsoft server technologies and their associated user management tools, including Active Directory, Office 365, SharePoint, File, Print, DHCP, and DNS. Self-disciplined and highly motivated. Good decision-making skills Should be able to prioritize workload based on SLA's and user impact. Why AVASO Technology? Join a dynamic and innovative team with a global presence. Opportunities for career growth and continuous learning. Competitive salary and benefits package. Work with cutting-edge technologies to shape the future of IT solutions. AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement AVASO Technology Solutions (referred as “Avaso”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need. How to Apply: Ready to take your career to the next level? Apply now by clicking the "Easy Apply" button or send your resume to *************************. (Please do mention the Location you're applying for)

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

The CT TECHNOLOGIST, under the direct supervision of a radiologist, performs specialized computerized tomographic procedures using ionizing radiation scanning equipment. ABOUT US For more than 40 years, ATC Healthcare has provided leading nurses and healthcare professionals to hospitals and facilities nationwide. Healthcare systems around the U.S., including municipal health systems, multi-unit senior care companies, governments, school systems, VMS and MSP vendors trust us to deliver more than 100,000 nurses and other healthcare professionals on-demand. If you have a track record of success in healthcare, we want you to join us! We offer the following benefits: Medical insurance Dental insurance Vision insurance Referral program Tuition reimbursement 401k Plan Flexible Schedules Life insurance Disability insurance Identity theft insurance Compensation $63/hour Shift: Night 3x12-Hour (18:30 - 07:00) Job Location: Methodist South Hospital in 1300 Wesley Dr Memphis, TN 38116 Expected Start date: ASAP EDUCATION Graduate of an AMA approved CT program of study at the associate's or bachelor's degree level. LICENSURE State specific; current and unrestricted license or registration to practice as an CT technologist in the state of practice, as applicable. ARRT registration. EXPERIENCE One year of current CT technologist experience in the clinical setting. CREDENTIALS Current CPR; and other health and screening tests as required by specific facilities and/or regulatory agencies. ENVIRONMENTAL WORKING CONDITIONS Various client facility settings; possible exposure to blood, bodily fluids, and other potentially infectious materials. REPRESENTATIVE DUTIES AND RESPONSIBILITIES Complies with ATC policies/procedures. Complies with client facility policies/procedures. Documents accurately and completely services provided. Maintains confidentiality relative to patient care and facility practices in accordance with the Health Insurance Portability and Accountability Act. Provides patient care in a non-judgmental, non-discriminatory manner that considers cultural diversity and age appropriateness so that autonomy, rights, and dignity are preserved. Communicates information effectively to appropriate personnel. Maintains competency by participating in continuing education programs and meets state specific requirements. Sets up and explains procedure to patient. Operates or administers intravenous contrast injectors/injections. Evaluates CT Scans to determine if additional scanning is needed. Perform 3 dimensional reformations of CT scans on computer. Monitors patient safety and comfort and views images of area being scanned on video display screen to ensure quality of pictures. Performs other related duties as assigned. Other Duties: Please note this job summary is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may vary by assignment and may change at any time with or without notice. Equal Opportunity Employer: ATC Healthcare Services is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or dis bility status or any other category protected by Federal, State or local law. M/F/D/V EOE ADD TAG

for an IT Support Rep in the Memphis, TN area. The IT Support Rep responds to and will be the first level of support for all technology hardware, software, and network related problems. This position will have daily interaction with our educational/school clients. The duties of the IT Support Rep will include but are not be limited to the following: Install, configure and upgrade computer hardware, peripherals and software. Diagnose, repair and maintain hardware, peripherals and software systems. Provide technical support to school staff and school sponsored technology provided to students. Work with remote Network Operations Center to manage and support server based information and communication systems (SIS, E-Mail, Library, Web, etc). Work with and help coordinate service contract with outside vendors. Inform appropriate personnel of technology related problems and issues that arise within the school. Maintain up-to-date accurate records for inventory and repair/maintenance work performed within the school. Perform preventative maintenance on school technology equipment. Provide technology assistance to staff and students for support of student centered learning. Perform other relevant duties as identified that support the mission and vision of the school. QUALIFICATIONS Education/Certification: High School diploma or equivalent plus two years of education desired. Certification in technology repair (A+ certification a plus) and/or equivalent job experience required. Work within an educational environment considered a plus. Experience: Demonstrated aptitude or competence for successful fulfillment of assigned performance responsibilities. Special Knowledge/Skills: In Depth Knowledge of Windows, Mac and other operating systems used within the school. Knowledge of basic computer hardware and peripherals. Basic knowledge of educational and business software applications in order to support school staff and students: (Includes Microsoft Office Suite, Common open-source software applications, Common Internet Browsers, Common multimedia software applications and tools, Etc.) Knowledge of basic networking concepts, devices and security. Ability to communicate verbally and in writing. Ability to work with people. Ability to work independently in solving problems. Terms of Employment: Status: Full Time (Initially Hourly, Possible Transition to Salary) Days: Monday through Friday (8A to 5P) Occasional weekend or after-hours work Pay Scale: Listed in Title, Depends on Experience & is NON-NEGOTIABLE. Please review prior to applying. Must Own Dependable Transportation

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All engineers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. About the Role As an IT System Technician, you'll join xAI's IT team and dive into hands-on technical tasks to support, troubleshoot, and optimize our critical IT infrastructure. Working closely with the IT Systems/Network Administrator, you'll tackle hardware and software challenges, perform system maintenance, and provide user support to keep our tech environment running smoothly. Expect to get into the nitty-gritty, streamline operations, and ensure reliability to power xAI's mission of accelerating human scientific discovery through AI. Responsibilities Provide first-line support for hardware, software, and network-related issues, including desktops, laptops, servers, and peripherals, ensuring timely resolution of user requests. Perform routine maintenance tasks such as installing updates, patching systems, and monitoring system performance to ensure operational stability. Install, configure, and troubleshoot IT hardware, including workstations, servers, networking equipment, and other devices, under the guidance of the IT Systems/Network Administrator. Assist with creating, modifying, and deactivating user accounts in systems like Active Directory, ensuring compliance with security policies. Support basic network tasks, such as configuring workstations for network connectivity, troubleshooting connectivity issues, and assisting with network hardware setup (e.g., switches, routers). Maintain accurate records of IT assets, support tickets, and procedures, contributing to the IT team's knowledge base. Track and manage IT hardware and software inventory, ensuring equipment is properly maintained and accounted for. Follow security protocols and assist in implementing basic security measures, such as applying patches and monitoring for potential vulnerabilities. Work closely with the IT Systems/Network Administrator and other team members to support IT projects, system upgrades, and infrastructure improvements. Provide basic training and guidance to employees on using IT systems, software, and tools effectively. Basic Qualifications Technical Proficiency: Familiarity with Windows, mac OS, and Linux operating systems, including basic administration and troubleshooting. Basic understanding of networking concepts (e.g., TCP/IP, DNS, DHCP, VPN) and ability to troubleshoot connectivity issues. Experience with hardware troubleshooting, including desktops, laptops, servers, and peripherals. Software Knowledge: Proficiency with common productivity software (e.g., Microsoft Office, Google Workspace). Experience with ticketing systems (e.g., Jira, ServiceNow) for tracking and resolving IT issues. Problem-Solving: Strong troubleshooting skills with the ability to diagnose and resolve technical issues efficiently. Communication: Excellent verbal and written communication skills to interact with end-users and document technical processes clearly. Teamwork: Ability to work collaboratively under the direction of the IT Systems/Network Administrator and contribute to team goals. Time Management: Capable of prioritizing tasks and managing time effectively in a fast-paced environment. Preferred Skills and Experience Associate's degree or higher in Information Technology, Computer Science, or a related field. 1-2 years of experience in an IT support or technician role. Industry certifications such as CompTIA A+, Network+, or Microsoft Certified: IT Professional. Experience with virtualization platforms (e.g., VMware, Hyper-V) or cloud services (e.g., AWS, Azure). Familiarity with scripting languages (e.g., PowerShell, Bash) for basic automation tasks. Additional Requirements Ability to lift and move IT equipment (up to 50 lbs) as needed for hardware installations or maintenance. Comfortable working in office environments, data centers, or other technical spaces. xAI is an equal opportunity employer. California Consumer Privacy Act (CCPA) Notice

Job Description is Contract with a Set Duration of 6 mos- 1year Manager\'s Notes: Preferred Tech Stack Experience CommVault Avamar/Data Domain Primary Purpose: To assist in installing and maintaining operations systems, application software, and system management tools including monitoring installed IT systems, cloud, and network infrastructure. To assist with providing network level verification and security to the IT organization and tracking system alerts and notifications. Essential Functions and Responsibilities Assists in installing and maintaining operating systems, application software, and system management tools. Assists in monitoring installed systems and infrastructure for the organization. Assists with upholding security, backup, and redundancy strategies. Assists in maintaining custom scripts to increase system efficiency and lower human intervention time on tasks. Provides remote access solution support: VPN, Terminal Services, Citrix, and Hyper-V. Develops and maintains IT documentation. Additional Functions and Responsibilities Performs other duties as assigned. Supports the organization\'s quality program(s). Travels as required. Qualifications Education & Licensing Bachelor\'s degree in Computer Science, Computer Engineering or a related field from an accredited college or university preferred. Experience Five (5) years of experience implementing and maintaining technology infrastructure or equivalent combination of education and experience required. Skills & Knowledge Knowledge of Cloud based applications, preferably Azure Knowledge of virtualization and containerization Knowledge of Networking (OSI network layers, TCP/IP) Excellent oral and written communication skills, including presentation skills PC literate, including Microsoft Office products Strong organizational skills Ability to create and complete comprehensive, accurate and constructive written reports Ability to work in a team environment Ability to meet or exceed Performance Competencies Work Environment When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Desktop Support Engineer Pay Rate: $13.44/hour On behalf of our client, Procom Services is searching for a Desktop Support Engineer for a contract opportunity in Memphis, TN. Desktop Support Engineer Job Details Provide professional assistance to internal and external customers having hardware- and software-related problems with their supported desktop, laptop or peripherals. Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfactions. • Provide Level-1 technical support for supported desktops, laptops, and peripherals. This includes the following activities: • Provide Level-1 technical support for supported desktops, laptops, and peripherals. This includes the following activities: • Correcting hardware problems with supported desktops, laptops and peripherals by coordinating support with OEM vendors. • Managing returns on warranted parts and systems • Packaging and shipping replacement parts to customers • Maintaining standard software configurations, including troubleshooting, loading and configuring software images, supported applications and drivers • May participate in development of information technology and infrastructure projects • Installing, supporting and troubleshooting approved desktop software • Performing planned maintenance, moves, adds and changes • Provide support services to employees with technical problems and information technology issues involving desktop, laptops, PDA or network services from local personnel or from employees using network remote access (VPN) • Provides timely resolution of problems or escalation on behalf of the customers to appropriate technical personnel • Exercises judgment with defined procedures and practices to determine appropriate action • Ability to work on call after hours as required Communicate effectively with multiple customers and co-workers. This includes the following activities: Consulting with the Service Desk on support calls Able to communicate highly technical information to both technical and non-technical personnel Providing Case status updates to management and end-users Providing phone support and diagnostics to remote customers Participating in training programs designed to educate customers about basic and specialized applications Develops, documents, and implements standard operating procedures and customer service guidelines relating to Desktop Managed Services support Desktop Support Engineer Mandatory Skills • 1-2 years or more of related experience preferred • Associate's Degree or equivalent experience required • Strong customer service skills • Reliability and a strong sense of responsibility • Ability to work independently and take ownership • Solid technical and analytical skills required • Ability to troubleshoot, support, and repair software and hardware for desktop and laptop computers • Knowledge of supported Microsoft Windows operating systems • Experience with Active Directory administration • Knowledge of installation, configuration, use and troubleshooting techniques of supported versions of Microsoft Office • Strong interpersonal skills in dealing with a wide range of customers with varying computer abilities • A+ Certification recommended • MCTS, MCITP, MCPD, MCM preferred • ITIL Certification preferred • Ability to travel as required. • Ability to lift 50lbs (printers, desktop machines, etc.). Desktop Support Engineer Start Date ASAP Desktop Support Engineer Assignment Length 6+ months Additional Information All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.

Job Details Entry Memphis - Memphis, TN Undisclosed N/A Full Time Undisclosed Undisclosed Undisclosed Undisclosed Information TechnologyDescription This position is responsible for providing basic computer and IT support for the location. This position is also responsible for performing general office duties as assigned. The IT Technician will support users with installation and upgrades of basic hardware/software and networking components to meet personal computer needs; will diagnose and troubleshoot basic computer problems (software and hardware); will assist computer users with day to day operations, and will work with the corporate IT Manager to resolve technical problems and business critical projects as needed. The IT Technician will maintain log of user & technical support issues & provide reports to management as required. Gather data & manage computer inventory on a consistent basis. Responsible for continuous maintenance on all computers/workstations, including but not limited to: hardware maintenance & repair,operating system clean-up & maintenance, Microsoft & other application maintenance & ensuring updates are installed properly. Participate in various IT infrastructure related projects, roll-outs and implementation as needed. Responsible for setting-up/configuring new computer inventory for individual users/departments as needed. This is a full-time position with terrific benefits, including medical, dental, and 401(k) plans, paid vacation and personal leave, plus more. This is a Monday through Friday job, usually 8 am to 5 pm; some scheduling flexibility is required in order to fill in for/back up other positions during vacations, etc. Qualifications Qualified individuals will have a knowledge of basic computer and network security, including firewalls, Anti-Virus, Wireless Security. The IT Technician must be able to solve problems, maintain confidentiality, and possess a sense of urgency for time-sensitive tasks. The ability to multi-task across different areas of the business is important, and the successful candidate must be able to work cordially and professionally with other employees as well as customers. This is a role where attention to detail is essential. The successful candidate must also be knowledgeable of Microsoft OS: Windows 7, Windows 8 and Windows 10; Microsoft Office: 2010, Office 365. Experience with iOS, Android, Windows Mobile devices.

@HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions. Desktop Systems Mgmt: Manages the activities and personnel associated with providing technical services to internal customers by identifying, prioritizing, and confirming resolution of reported problems with desktop, laptop, and networked systems. Ensures that all phases of desktop support, including installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved. Oversees maintenance of database for data integrity and security for desktop systems. Develops information technology projects and provides strategic management and objectives for the department. May manage training programs designed to educate an organization's computer users about basic computer use and specialized applications. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Survey Tip: May have responsibility for user support or help desk. If such support is the primary role, match to IT Support Mgmt (3431-3436). Note: Roles can have an internal or external client focus. May involve company-hosted, Web-enabled solutions or may include project-based jobs in conjunction with Professional Services and outsourcing functions. @ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.