Information technology/support technician jobs in Southfield, MI - 1,285 jobs

Job Title: Service Desk / Help Desk Representative Employment Type: Full-Time Experience Level: Entry-Level to Experienced (Training Provided) Job Description: We are seeking a Service Desk / Help Desk Representative to join our team in Farmington Hills, MI. This role involves handling customer calls and supporting automotive-related diagnostic inquiries. Candidates with strong communication skills and a customer-focused mindset are encouraged to apply. Prior experience is preferred but not required; comprehensive training will be provided. Key Responsibilities: Handle inbound and outbound customer support calls professionally and efficiently. Assist customers with automotive diagnostic-related questions and basic technical issues. Log, track, and document customer interactions accurately in the system. Escalate complex issues to appropriate technical teams when required. Follow standard operating procedures and service desk best practices. Provide timely updates and ensure customer satisfaction throughout the support process. Required Skills & Qualifications: Strong verbal communication and active listening skills. Comfortable handling customer calls (inbound and outbound). Basic computer knowledge and ability to learn new systems quickly. Willingness to learn automotive diagnostics (training will be provided). Ability to work onsite in Farmington Hills, MI. Customer service experience is a plus but not mandatory. What We Offer: On-the-job training for candidates without prior experience. Supportive team environment. Opportunity to gain experience in automotive and technical support.

At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.

Responsible for supporting day-to-day operations of the Systems Integration Lab (SInteL), ensuring equipment readiness, consumables management, and providing technical assistance to lab users. This role is critical for maintaining operational efficiency and supporting integration testing activities. Responsibilities - Maintain lab equipment operational readiness through proactive maintenance and troubleshooting - Keep the lab clean, organized, and compliant with safety standards - Establish and manage consumables inventory; ensure continuous availability - Conduct initial lab needs assessment and develop improvement plans - Provide daily on-site technical support (light soldering, wire fabrication, space setup) - Optimize test bench and equipment scheduling to maximize utilization - Support department test vehicle usage and access via Fleet Management System (FMS) - Document all activities including maintenance logs, inventory records, and user support logs Skills Hardware, Soldering Top Skills Details Hardware,Soldering Additional Skills & Qualifications Qualifications - Associate or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related technical field - 3-5 years in lab operations, hardware maintenance, or technical support - Familiarity with automotive systems and integration testing preferred Skills - Strong troubleshooting and problem-solving skills - Ability to perform light soldering and wire fabrication - Excellent organizational and documentation skills - Knowledge of safety and compliance standards in lab environments - Effective communication and collaboration with cross-functional teams Tools & Technologies - Fleet Management System (FMS) - Microsoft Suite (Excel, SharePoint for inventory tracking) - Basic electrical tools for soldering and wiring Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Dearborn, MI. Pay and Benefits The pay range for this position is $25.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Dearborn,MI. Application Deadline This position is anticipated to close on Jan 22, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

· The Information Technology Executive Communication Specialist is responsible for translating complex IT strategies, initiatives, and technical concepts into clear, compelling communications for executive leadership and key stakeholders. · This role ensures alignment between IT leadership and the broader organization by crafting executive-level messaging, presentations, reports, and strategic narratives that support business objectives. Key Responsibilities: Executive Communications Develop and deliver high-impact communications for IT executives, including speeches, executive briefings, talking points, and internal announcements Translate complex technical information into concise, business-focused messaging for non-technical audiences Support CIO/CTO communications for board meetings, leadership forums, and company-wide events Strategic Messaging & Content Development Create executive presentations, dashboards, white papers, and strategy documents related to IT initiatives Ensure consistency of tone, messaging, and branding across all IT executive communications Collaborate with IT leaders to align communication strategies with business goals Stakeholder Engagement Partner with IT, Corporate Communications, HR, and Business Units to ensure clear and effective messaging Act as a liaison between technical teams and executive leadership Manage communication for major IT programs, digital transformation initiatives, and change management efforts Reporting & Insights Prepare executive summaries, status reports, and impact assessments for IT projects Track communication effectiveness and recommend improvements Anticipate executive information needs and proactively deliver insights Governance & Confidentiality Handle sensitive and confidential information with discretion Ensure compliance with corporate communication standards and governance policies Required Qualifications: Bachelor's degree in communications, Information Technology, Business, Journalism, or a related field 5+ years of experience in executive communications, IT communications, or corporate communications Strong understanding of IT concepts such as digital transformation, cybersecurity, cloud computing, and data analytics Exceptional writing, editing, and presentation skills Proven experience supporting senior executives Preferred Qualifications: Master's degree in communications, Business Administration, or related field Experience working in a technology-driven or enterprise IT environment Familiarity with change management and organizational communications Experience creating board-level or C-suite communications Key Skills & Competencies: Executive presence and professionalism Ability to simplify complex technical topics Strategic thinking and storytelling Strong collaboration and stakeholder management Attention to detail and ability to meet tight deadlines High level of discretion and integrity Additional Info: At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories . Also, Doing the right thing is our mantra . We act responsibly, give back to the communities we serve and have a little fun along the way. We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years! FastTek Global is financially strong, privately held company that is 100% consultant and client focused. We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies. Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include: • Medical and Dental (FastTek pays majority of the medical program) • Vision • Personal Time Off (PTO) Program • Long Term Disability (100% paid) • Life Insurance (100% paid) • 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match Plus, we have a lucrative employee referral program and an employee recognition culture. FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023! To view all of our open positions go to: ******************************************* Follow us on Twitter: ********************************* Follow us on Instagram: *************************************** Find us on LinkedIn: **************************************** You can become a fan of FastTek on Facebook: *************************************** AI & Hiring Disclosure We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight. All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits. If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out. Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring. To learn more or exercise your rights, please contact us at ****************.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desk side Support Representative Distributed Client Services Location: DETROIT,MI-48243 Duration: 1 Year (with possible extension) Client: IBM- AT&T Job Description: · End user trouble shooting skills · Experience with working with tickets · Proficient with windows 7 · Audio video support · Good customer facing skills · This job is 35-40 hours a week. · Must have a valid driving license Qualifications share response Additional Information If you are interested, Please contact Shubham ************ ***************************

The Levy Group of Companies is seeking a CSD Field Technician for our Corporate Headquarters location in Dearborn, MI. The CSD Field Technician is a critical member of our IT team, responsible for provisioning, installing, managing, and troubleshooting a wide range of hardware and software systems across the enterprise. This role requires strong technical expertise, a customer-first mindset, and a forward-thinking approach to technology. As an AI-driven organization, we expect the CSD Field Technician to actively leverage AI tools such as Microsoft Copilot and other intelligent platforms to streamline workflows, enhance troubleshooting, and improve overall efficiency. The ideal candidate embraces automation, continuous learning, and innovation to deliver exceptional IT support in a rapidly evolving environment. Frequent travel and hands-on work in diverse settings are essential components of this position. Benefits Competitive benefits package including Medical, Dental, Prescription, 401(K) with 3% Employer Contribution, Long- and Short-term Disability Tuition Reimbursement for qualified skilled trade programs Student Loan Repayment Program Employee Referral Program ResponsibilitiesThe CSD Field Technician: Provision, install, manage, and troubleshoot a variety of hardware devices, including Windows devices, iOS & Mac OS devices, IoT hardware (POS kiosks, Serial-Ethernet devices, IP cameras & phones), laser and thermal printers, and network equipment (switches, firewalls, point-to-point antennas). Troubleshoot various applications: O365 suite, point of sale ticketing systems, Autodesk software, PLC software, Mitel phone systems. Interface with internal customers every day - keeping a customer-first mindset. Manage help desk ticketing queues. Utilize AI tools such as Copilot daily, contributing to an AI-focused operation. SkillsThe ideal candidate will have: 2+ years of experience in IT support or field service roles Strong knowledge of Windows, mac OS, iOS, and networking fundamentals Familiarity with I0T devices, POS systems, and enterprise applications. Excellent communication and customer service skills. Experience with Microsoft Intune, Azure AD, and endpoint management preferred. Proficiency in PowerShell and automation scripting preferred. Certifications: Comp TIA A+, Microsoft Certified: Modern Desktop Administrator, ITIL Foundation preferred. Physical Requirements: Ability to lift up to 75 lbs and work on ladders. Tolerate noise and temperature variations Comfortable working in varied environments including construction sites. Sit, stand and walk for extended periods of time. Valid driver's License with good driving record Willingness to travel frequently across the Midwest. To ApplyPlease submit a resume. Military Members are welcome and Veterans are encouraged to apply! Who is Edw. C. Levy Group of Companies? We are a unique, 100-year-old family-owned company that transforms our recycled products into construction materials, lightweight aggregates, asphalt, cement, concrete, agricultural products, and more. We provide steel mill services, flame cutting and treatment, road building, logistics, laboratory testing, and a variety of other solutions for our customers. The Levy Group of Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Levy Group of Companies makes hiring decisions based solely on qualifications, merit, and business needs at the time.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Duration: 4 Months • Provide exemplary client support and technical issue resolution via phone and email. • Provide exemplary client support and technical issue resolution via email as needed • Maintain strong knowledge on supported products • Meet performance objectives in call quality, customer satisfaction surveys, and call handling • Provide timely follow up on outstanding client issues • Effectively communicate and interact with staff assigned to assist in resolving client issues • Facilitate general web-based sessions to aid new customers in implementing CS software • Assist with Customer Service queues and Service Reception as needed • Strong call handling soft skills • Strong software and hardware troubleshooting skills • Ability to self manage and work as a contributing member of a team • Ability to stay motivated in a fast paced, high pressure environment • Strong research and problem solving skills • Ability to quickly learn and master technical or complex information Additional Job Requirements • 1 Year of customer service experience required • Associates or bachelor's degree a plus • Ability to work overtime with a varied schedule including evenings and weekends in our Ann Arbor, MI office is a must. Additional Information To schedule an interview, please contact; Rakhi Sharma ************

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Skill Experience with Polycom and Tandberg video and audio conferencing equipment Candidates must have active Security+ certification Candidates must have ability to work autonomously - independent of direct supervision Candidates must have a demonstrated background in customer service orientation, issue resolution, urgency training - for end customers. Qualifications Skill Experience with Polycom and Tandberg video and audio conferencing equipment Candidates must have active Security+ certification Candidates must have ability to work autonomously - independent of direct supervision Candidates must have a demonstrated background in customer service orientation, issue resolution, urgency training - for end customers. Additional Information Thanks and Regards, Karan Sharma 510-254-3300 ext. 150

The Opportunity We have an exciting opportunity for a skilled IT Technician to join the Walbridge team. You will provide hands-on technical support at the jobsite, ensuring smooth operation of Windows-based systems and hardware. This is a great opportunity for an IT professional that has a passion for technology and supporting customers, to learn and grow. Location You will work from the project location in Saline, MI and our Headquarters in Detroit, MI Responsibilities Your key responsibilities Windows 11 Support: Deliver technical assistance and troubleshooting for Windows 11 systems. Hardware & Software Deployment: Staging and deploying computers and related hardware and providing installation and support for software applications. Onboarding & Workstation Setup: Onboarding, setting up workstations for users. Network Support: Install and assist with basic network troubleshooting and connectivity issues. IT Recommendations: Research and suggest hardware, software, and services to enhance IT capabilities. User Training: Provide training to internal users on hardware and software usage. Qualifications To qualify for the role, you must have Completed a minimum of High School Diploma or equivalent, and technical training or professional experience. 3 years' commercial experience required in an IT support technician role supporting a Windows environment, via telephone and remote support tools. Proficiency using Microsoft Office suite and Windows operating system software. Experience steadfastly documenting all works performed in ticketing system. User Data Transfer to New laptops. Thorough understanding of hardware technical specifications and General Network experience. Demonstrated ability to multi-task and deal with multiple deadlines in a fast-paced environment. Ability and willingness to learn new skills quickly. Ability to safely lift up to 40 lbs. Able to frequently work beyond forty hours per week. Able to travel out of state, sometimes on short notice, and stay overnight as needed. Ideally, you'll also have CompTIA A+ certification Networking knowledge, including router/firewall configuration and management. Direct end-user support experience Excited to make an impact? Apply now by clicking the “Apply” button below! We can't wait to hear from you! EEO/AA Employer M/F/D/V Walbridge is an equal opportunity employer with a culture that promotes diversity in the workforce. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, sex, religion, age, marital status, sexual orientation, gender identity, citizenship status, status as an individual with a disability, military, or protected veteran status or any other legally protected status. We prohibit discrimination in decisions concerning career development, recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment.

Come work for OHM Advisors, the Community Advancement firm. With the singular mission of Advancing Communities, our diverse 750+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering. We are a team of experts with individual specialties working together, driven to make a difference through people-focused problem solving, design, and ideas. In everything we do, we put people first. We create places for communities of people that help solve a problem and drive them forward- advancing the whole community today and well into the future. What You Will Contribute to OHM Advisors The IT Support Technician is responsible for ensuring continuity of computer system services for computer users by providing the technical expertise and assistance necessary to install computer software, modify/repair hardware, and resolve technical problems. They will also employ and manage additional systems to assist with the deployment of software and hardware to computer users. Other members of the Information Technology team may request their assistance with projects and tasks where appropriate. Additional responsibilities and tasks may be assigned based on technical ability and schedule availability. Your Responsibilities End-User Support Field incoming service desk requests from users via ticketing system, email, telephone, and in-person in a timely, courteous manner. Troubleshoot, install, and upgrade end-user software and hardware. Provide one-on-one or small group end-user training on relevant topics and systems on an as-needed basis. Work with outside vendors for product-specific support. Maintain and troubleshoot file sharing systems for use with external users and organizations. Assist with employee onboarding and offboarding within the scope of assigned duties. Hardware & Software Management Image, configure, and set up desktop and laptop computers and associated peripherals at employee workstations. Coordinate shipping and reclamation of computer hardware to and from remote offices. Maintain proper documentation and storage of deployed and available hardware assets. Knowledge Management & Miscellaneous Design and maintain user-focused informational articles and videos covering relevant technology topics. Generate and maintain team-focused articles and documentation on recurrent issues and known solutions. Provide guidance and training to other Information Technology team members when requested or required. Assist with company-wide software rollouts and technology upgrades. Provide on-site support at remote offices and outside of regular working hours as required. Requirements 1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program. Knowledge of computer hardware, software, and mobile devices. Experience with Microsoft Windows 10 / 11 & Microsoft Office 365. Excellent interpersonal communications skills. Preferred Qualifications Possesses talents and strengths in communication, conflict resolution, user education, problem solving, and self-education that allows them to excel in developing and maintaining strong relationships with staff and team members. Working knowledge of modern enterprise computer hardware and software. Ability to lift and carry devices and equipment of varying sizes and weights. One to two years of experience in a relevant industry role or two years of active enrollment in a relevant degree or certification program is preferred but not required. An Associate's or Bachelor's degree in Information Technology or an equivalent field of study is preferred but not required. Relevant industry certifications are beneficial but not required. Benefit Summary At OHM Advisors, our people are our greatest asset. We're committed to providing a supportive and rewarding workplace that fosters personal and professional growth. That's why we offer a competitive benefits package designed to meet your unique needs. Benefits: BCBSM Medical, Dental and Vision Company Profit Sharing Flexible Spending & Health Savings Accounts 401(k) retirement savings plan with employer matching contribution Paid professional association membership. Tuition & Certification Expense reimbursement Volunteer Service Leave 100% Employer-Paid Life Insurance Short & Long-Term Disability Options Career Advancement & Enrichment Programs: Voluntary Wellness Program OHM Grad School OHM University You can read more about each of these programs on our website. OHM Advisors is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #LI-CC1

UWM is looking for self-starters for our Mortgage Operations teams! You'll help make sure loan documents are handled quickly, correctly and on time. WHAT YOU SHOULD KNOW * 8-hour shift, Monday-Friday * Requires 100% full-time, on-site attendance in Pontiac, MI * No mortgage experience necessary * Paid training and professional development * Flexible start times * Medical, dental, vision and life insurance * On-site restaurants like Dunkin' and Starbucks * State-of-the-art gym membership available 24/7 to all team members * Eligible for free sports and concert tickets WHAT YOU WILL BE DOING Around here, we put our people first - investing in their growth and advancement so they can thrive in the industry. When you have motivated, committed people on your team, there's nowhere to go but far. WHAT WE NEED FROM YOU * High school diploma or equivalent * How to use office tools like Microsoft Office, Excel and/or Google Docs * Great attention to detail * Exceptional communication and customer service skills THE PLACE & THE PERKS A Campus Like No Other! Check it Out! United Wholesale Mortgage (UWM) • Main Campus • 585 S Blvd E, Pontiac, MI 48341 ★★★★☆ · Mortgage lender DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

Discovery IT System Administrator Employment Type: Full-Time, Executive-Level Department: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: The Contractor shall provide the following services to include but not limited to: * Contractor shall ensure the day-day availability of electronic discovery applications and related tools; * Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; * Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; * Contractor shall maintain security, backup, and redundancy strategies; * Contractor shall assist technical architecture design discussions; * Contractor shall liaise with vendors on behalf of OGC to address product issues; * Contractor shall develop and provide training for the end-users; * Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; * Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; * Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; * Contractor shall support the discovery application integration/migration activities; * Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; * Contractor shall have legal technology experience and knowledge of the EDRM; * Contractor shall assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; * Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; * Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; * Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; * Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Phone: *****************Email: [email protected] #CJ $124,895.40 - $169,500.90 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Title: IT Business Support Manager Department: Information Technology Reports To: Chief Information Officer FLSA Status: Exempt The IT Business Support Manager oversees the delivery of IT support services to ensure optimal performance and user satisfaction. This role manages the Help Desk team, coordinates business support initiatives, oversees procurement of IT hardware and software, and ensures alignment between IT services and organizational needs. Key Responsibilities Help Desk Management: o Lead and supervise the IT Help Desk team to provide timely and effective support. o Establish and enforce service level agreements (SLAs) for incident resolution and request fulfillment. o Monitor ticketing systems and ensure accurate documentation and escalation processes. Business Support Coordination: o Serve as the primary liaison between IT and business units for support needs. o Identify recurring issues and implement solutions to improve efficiency. o Develop and maintain knowledge base articles and self-service resources. Training & Development: o Design and deliver IT training programs for end-users and support staff. o Ensure continuous skill development for Help Desk personnel. Procurement Oversight: o Manage and oversee the ordering and procurement of IT hardware and software. o Ensure compliance with organizational standards and vendor agreements. o Collaborate with finance and vendors to optimize cost and delivery timelines. Process Improvement: o Analyze support metrics and trends to recommend improvements. o Implement ITIL best practices for incident, problem, and change management. Team Leadership: o Recruit, train, and mentor Help Desk staff. o Conduct performance evaluations and foster a culture of customer service excellence. Budget & Resource Management: o Manage departmental resources effectively. o Provide input for budgeting related to support operations and procurement. Required Qualifications · Bachelor's degree in Information Technology, Business Administration, or related field. · 5+ years of experience in IT support or service management, with at least 2 years in a leadership role. · Strong knowledge of IT service management frameworks (ITIL preferred). · Experience in IT procurement and vendor management. · Excellent communication, problem-solving, and organizational skills. · Familiarity with Help Desk software and ticketing systems. Core Competencies · Customer Service Orientation · Leadership and Team Development · Procurement and Vendor Management · Analytical Thinking · Process Optimization · Stakeholder Engagement SMART is an Equal Opportunity Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age THE AUTHORITY RESERVES THE RIGHT TO REVISE OR CHANGE THIS JOB DESCRIPTION AT ANY TIME.

This individual will be assisting the IT Department supporting multiple branch locations (MI, OH, and FL). Will be working with an enterprise class Help Desk solution that is utilized by the employees who log tickets that explain the issue they are having. Provide troubleshooting and assistance as needed and based on priorities, following department guidelines ensuring the problem can be reproduced, and include all pertinent information in ticket before escalating to next level. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Ability to fully articulate complex technical solutions to non-technical end users in a clear concise manner. Will be required to travel once/twice a month (mostly day trips along with the occasional overnight stay) to branch locations. Ability to work with all employees and IT related vendors. Previous experience with the following: Operating Systems/Applications Server Hardware Platforms Networking Equipment Networking IP Protocol Wireless networking Printers Ability to refresh desktop/laptop. Ability to troubleshoot software/hardware issues.

We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description Stefanini has a Bilingual (Spanish/English) Helpdesk Technician position in Southfield, MI. This is a long term opportunity and the Technician will be the first point of contact for all IT service desk incidents and requests for our customer. The individual will field customer calls and web submits, troubleshoot, document and resolve IT related issues for corporate and manufacturing end users. The Technician must work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met. PRIMARY RESPONSIBILITIES: • Answer incoming calls and log all customer questions and issues accurately and efficiently into ticketing system • Troubleshoot hardware, software and network related issues • Provide restorative or maintenance actions to resolve end-user issues • Assist with defining and documenting knowledge base articles • Assist with special project work as needed • Will escalate problems to the next level of support when required • Consistently meet or exceed requirement performance criteria Qualifications Excellent customer service skills - Bilingual (Spanish/English) Experience troubleshooting and resolving PC hardware and software issues (including Microsoft Office) and various hardware platforms including Dell, HP and IBM. Attendance and schedule adherence is a requirement of this position. Ability to work a full time (40 hour) shift within the standard hours of operation. Knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook) Excellent customer service skills Excellent documentation skills Previous experience in a customer service and/or IT support environment PREFERRED QUALIFICATIONS - Previous help desk experience. Additional Information

The Head of IT Support provides oversight of IT Governance, Security, and Strategic Planning. This role ensures that IT operates in alignment with corporate goals, regulatory requirements, and industry best practices. The Head of IT Support is responsible for building a strong governance framework, protecting the enterprise through effective cybersecurity, and enabling the long-term success of IT through planning and portfolio management. Key Responsibilities Lead IT Governance, Security, and IT Planning & Management functions. Develop and enforce IT policies, standards, and compliance frameworks. Oversee the enterprise cybersecurity program, including risk assessments, threat management, and incident response. Partner with senior leadership to define IT strategy, budgets, and long-term investment plans. Drive IT portfolio management, prioritizing initiatives based on business value and risk. Monitor IT performance through reporting and metrics, ensuring accountability across the IT organization. Coordinate with the Head of IT Delivery to ensure that governance and security requirements are built into IT services. Lead disaster recovery, business continuity, and risk management planning. Manage relationships with auditors, regulators, and external partners for security and compliance. Qualifications Strong knowledge of IT governance frameworks (COBIT, ITIL), compliance regulations, and cybersecurity best practices. Demonstrated ability to align IT strategy with business priorities. Financial acumen in IT budgeting, cost control, and portfolio management. Excellent leadership, analytical, and communication skills. Education: Bachelor's degree in Information Systems, Cybersecurity, Business Administration, or related field. Experience: 10+ years of IT leadership experience with emphasis on governance, security, and planning. Equal Opportunity Employer (EOE) - Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender, identity, disability, protected veteran status and national origin. At Astemo, we're challenging the status quo with the power of diversity, inclusion, and collaboration. Our goal is to build an inclusive work environment that celebrates the differences of our employees. We want to ensure that every employee feels valued, respected and empowered. We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Astemo is proud to be an equal opportunity employer. If you need a reasonable accommodation to apply for a job at Astemo, please send the nature of the request and contact information to ************************* when applying for the position.

SXI Support Paraeducator JobID: 13290 Non-Certified Student Support Services/Paraprofessional Date Available: ASAP District: Walled Lake Consolidated Schools Description: Please see attached job description

About IRIS Software Group IRIS Software Group is one of the UK's largest privately held software companies, acquired by Hg Capital in 2018. Our mission is to be the most trusted provider of mission-critical software and services, helping our customers get it right the first time, every time. We simplify complex processes, allowing professionals in businesses and schools to focus on the work they love. Our software solutions and services support finance, HR, payroll teams, educational organisations, and accountancy firms-ensuring compliance, boosting productivity, and enhancing stakeholder engagement. By automating and providing insights on everyday mission-critical tasks, IRIS helps organisations of all sizes operate with certainty and confidence. With over 120,000 UK and international customers, 80% of whom have been with us for five or more years, IRIS is a trusted partner across industries. We are the largest third-party online filer with the UK Government, serving 91 of the top 100 UK accountancy firms and 50 of the top 100 US CPA firms. Around 20% of the UK workforce is paid via IRIS payroll solutions, over 850,000 employees are managed through our HR platforms, and more than 11,000 UK schools and academies rely on IRIS to connect with parents and manage communications. IRIS is backed by Hg, Europe's leading software investor, and is committed to supporting our growth with dedicated operational and innovation support. Role Overview As an IT Support Analyst based onsite, you will be the frontline technical expert, providing hands-on support to ensure employees experience minimal disruption from IT issues. Your work will be critical in maintaining the health of our IT infrastructure and fostering a productive, efficient workplace. You will troubleshoot, diagnose, and resolve hardware and software issues while offering guidance to end-users. Key Responsibilities Serve as the first point of contact for users with hardware, software, and application issues. Troubleshoot and resolve technical problems, escalating complex cases to senior teams when necessary. Document user interactions and resolution steps in the service desk system. Maintain and update the IT knowledge base. Assist with setup, configuration, and deployment of end-user hardware and software. Conduct hardware and software inventory management. Participate in IT projects and provide input for process improvements. Deliver on-the-spot training to end-users to prevent recurring issues. Ensure compliance with security and privacy protocols. Monitor IT infrastructure performance and report potential issues proactively. Collaborate with team members to share knowledge and provide cross-coverage. Stay up to date with system changes, updates, and best practices. Required Experience & Skills Technically competent with standard software tools (e.g., Word, Excel, PowerPoint). Experience with back-end administration of Microsoft products (Active Directory, Azure). Proven ability to work under deadlines and manage multiple tasks in a fast-paced environment. Desire to learn new technologies and grow professionally. Experience in an IT Service Desk or end-user support role. Strong documentation skills for processes, procedures, and knowledge articles. Hands-on experience building and configuring end-user hardware is a plus. Why Join IRIS? At IRIS, you'll be part of a dynamic, growing business where your work directly impacts the productivity and satisfaction of thousands of users. You'll have opportunities to expand your skills, contribute to meaningful projects, and be part of a supportive, innovative team.