Help Desk Technician
Information technology/support technician job in Houston, TX
Remote, but must come to Houston office for meetings. No one more than 100 miles of Houston will be considered.
The Help Desk Admin is an IT professional responsible for assisting users with computer hardware and software issues. This role involves responding to user inquiries, managing multiple queues, and assessing problems with IT equipment and applications. The ideal candidate should possess strong technical knowledge, effective communication skills, and the ability to multitask. They must be customer-oriented and patient when dealing with challenging situations.
Essential Duties/Responsibilities:
• Serve as the first point of contact for all computer hardware, software, and telecommunications issues and requests.
• Utilize remote capabilities to assist with troubleshooting.
• Provide customer service, help desk, and technical support, including migration, MS Office, and desktop configuration.
• Offer desktop site support by determining the best solutions based on customer-provided details.
• Resolve issues related to installed computer software.
• Troubleshoot printer connection problems.
• Maintain support materials by editing, updating, and generating documents for Service Now, JIRA Knowledge Article, and IT Service Desk knowledgebase.
• Administer Active Directory/Azure, including account creation, shared mailbox creation, security group creation, and file share access.
• Perform password resets for various websites and applications.
• Document and log incident tickets using the Service Now tracking tool.
• Provide support for mobile iOS/Android phones and tablets.
• Assist with VPN software connection issues.
• Create Cisco ISE Vendor VPN accounts.
• Manage OKTA accounts and groups.
• Support Citrix DaaS/VDI on company-issued and customer-owned devices.
Working Conditions:
• Some overtime may be required for special projects.
• Travel up to 10%.
Minimum Requirements:
• Possess multi-tasking skills.
• Ability to work independently and as part of a team.
• Ability to work under pressure while maintaining a customer service attitude.
• Experience in troubleshooting hardware, software, and network connectivity issues.
• Understanding of technical support practices such as ticket documentation, service level agreements, statistics, and escalation processes.
• Self-motivated with attention to detail.
• Ability to organize workload, set priorities, and meet deadlines.
• Effective communication and interpersonal skills.
• Ability to maintain confidentiality of information.
• Flexibility to work rotating on-call schedules and backfill for peers when needed.
• Willing to work overtime mornings, afternoons and weekends.
Preferred Qualifications:
• On-prem ADAC/ADUC administration knowledge.
• Knowledge of Azure Entra ID, MEM, MIM, and Exchange Admin.
• Experience with OKTA support and administration.
• Proficiency in Microsoft O365 support.
• Familiarity with Service Now and JIRA ticketing systems.
• SAP support and administration knowledge.
• Citrix cloud support and administration expertise.
• Support for Windows and Mac operating systems.
• Knowledge of iOS and Android.
• Cisco ISE support and administration skills.
• Mobile Iron MDM knowledge.
• Understanding of Windows registry and environment variables.
• Experience with Oracle ODBC data source troubleshooting and DSN entry.
Additional Knowledge, Skills, and Abilities:
• Multi-tasking skills.
• Strong communication skills.
• Ability to work under pressure.
• Attention to detail.
• Decision-making capabilities.
• Time management skills.
• Ability to identify process improvements.
• Self-motivation.
• Conflict resolution skills.
• Ability to redirect problems to appropriate resources.
• Leadership qualities.
• Adaptability.
Desktop Support Technician
Information technology/support technician job in Houston, TX
The Desktop Support Technician I provides front-line technical support to end users across the firm. This role focuses on conference room A/V preparation and troubleshooting, Level I support for desktop systems, and hands-on assistance with office and user desk moves. Prior L1 desktop support experience is highly preferred. The technician will work closely with the IT and Office Systems teams to maintain consistent service, resolve user issues, and support operational needs across all office locations.
Key Responsibilities:
Provide Level I technical support for hardware, software, printers, user accounts, and general workstation issues.
Set up, configure, and test A/V systems and conference room technology for meetings, presentations, and virtual collaboration (Zoom, Teams, etc.).
Assist with office and user desk moves, including workstation setup, docking stations, monitors, cabling, and peripherals.
Troubleshoot and escalate more complex issues to the Desktop Systems Specialist or IT leadership as needed.
Maintain accurate documentation of troubleshooting steps, resolutions, and inventory.
Support day-to-day ticket intake, prioritization, and follow-up through the IT support system.
Conduct routine checks on conference rooms, printers, and communal technology to ensure readiness and uptime.
Provide friendly, patient, and professional customer service to staff across all levels of the firm.
Collaborate with IT and Office Systems staff on special projects, technology rollouts, and scheduled maintenance activities.
Qualifications:
1-2 years of experience in a Level I helpdesk or desktop support role (law firm or professional services environment a plus).
Strong understanding of Windows OS, Microsoft 365, desktop hardware, and common troubleshooting tools.
Experience with or exposure to A/V systems, conference room technology, and virtual meeting platforms.
Ability to lift, move, and set up IT equipment (monitors, docking stations, small printers, etc.).
Excellent communication, problem-solving, and customer service skills.
Organized, reliable, and able to work in a fast-paced environment with multiple priorities.
Willingness to learn, grow, and take on new tasks with guidance from senior team members.
Core Competencies:
Certifications: Entry-level certifications such as CompTIA A+, Network+, or similar experience preferred.
Technical Aptitude: Solid foundational understanding of desktop systems and eagerness to build new skills.
Customer Service: Approaches every interaction with patience, clarity, and a positive attitude.
Teamwork: Works well with IT, Office Systems, and firm leadership to support users and office operations.
Reliability: Follows through on tasks, manages time well, and ensures issues are resolved promptly.
Adaptability: Flexible and steady when shifting between tasks, offices, and user needs.
Job Type: Direct Hire. This will be a fully onsite position Monday - Friday in the Houston, TX office.
There will be occasional travel to Austin and Dallas, TX.
#TECHIND
IT Support Specialist (Bilingual)
Information technology/support technician job in Houston, TX
About Us
We are a fast-growing software development company serving the restaurant, hospitality, and small business retail industries. Our platform provides Point of Sale (POS) and business solutions tailored to our merchants. We are looking for L1 IT Support Specialists to deliver front-line POS support and help ensure exceptional customer experiences.
Why This Role Matters
As the first point of contact for technical issues, you play a critical role in keeping businesses operational. Your work directly impacts merchant uptime, support satisfaction, and the overall reliability of our POS ecosystem.
A Day in the Life
Answer inbound support calls and resolve issues in real time.
Troubleshoot POS terminals, printers, kitchen devices, tablets, scanners, and peripherals.
Diagnose network issues (IP conflicts, offline devices, router/switch connectivity).
Review basic logs or SQL-based data points for troubleshooting.
Document tickets clearly and completely.
Collaborate with Support Specialists on escalated or complex cases.
If you're someone who enjoys problem-solving, learning new systems, and helping customers succeed, this role is a strong fit.
Position Overview
The L1 IT Support Specialist provides technical troubleshooting for restaurant and retail POS systems. This role works closely with other Support Specialists to resolve incidents quickly and effectively.
Responsibilities
Technical Support & Troubleshooting
Provide front-line POS support for restaurants, retail, and small business clients.
Diagnose and troubleshoot hardware/software issues, including POS terminals, printers, scanners, tablets, and peripherals.
Identify and resolve networking/broadband issues (LAN/WAN, device connectivity, IP configuration).
Perform basic SQL-related checks and assist with database incident troubleshooting.
Conduct technical research and collaborate with partners or internal teams for escalated resolution.
Documentation & Collaboration
Maintain and update troubleshooting documentation, SOPs, and FAQs.
Log accurate, detailed ticket notes for all interactions.
Report recurring issues and contribute to long-term process improvements.
Work with Support Specialists to ensure timely resolution of all cases.
What Success Looks Like (First 90 Days)
Responds quickly and professionally to all incoming support requests.
Resolves the majority of L1-level issues independently.
Demonstrates accurate troubleshooting and proper escalation judgment.
Maintains clean, complete, and consistent ticket documentation.
Receives positive merchant feedback regarding communication and clarity.
Qualification & Requirement
Technical Skills
1+ years of IT experience; POS experience in the restaurant industry is a strong plus.
Experience with Linux, Windows, and Android operating systems.
Understanding of Active Directory environments.
Basic knowledge of SQL Server/database environments.
Knowledge of computer networking (IP addressing, routing basics, switches, DHCP).
Experience with POS systems or payment hardware is preferred.
Professional Skills
Customer service, help desk, or remote support experience preferred.
Strong analytical and problem-solving abilities.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Excellent verbal and written communication skills.
Restaurant industry experience is a plus.
Additional
Bilingual is a plus (English + Spanish, Chinese, or Vietnamese).
Must be organized, detail-oriented, and capable of working in a fast-paced environment.
Why Join Us?
Opportunity to grow within a rapidly expanding tech company.
Work directly with real-world restaurant and retail operations.
Supportive, collaborative team environment.
Direct impact on customer operations and system reliability.
Customer Support and Electronics Technician
Information technology/support technician job in Spring, TX
Technical Support Specialist I
Spring, TX | Full-Time | In-Office | Some Travel
Sneed Coding Solutions, Inc. is growing, and we're looking for a hands-on, energetic Technical Support Specialist I to help customers keep their thermal inkjet (TIJ) printers running smoothly on production lines across the U.S. If you enjoy solving problems, talking with people, and working with your hands, this is an opportunity to build a technical career - and we will train you.
What You'll Do
Help customers by phone, email, chat, and video with TIJ printer setup and troubleshooting
Perform bench testing and light repairs in our Spring, TX facility
Support occasional onsite installations and operator training
Learn packaging equipment support over time (we train you)
Document customer cases and provide clear resolutions
What You Bring
Mechanical or technical aptitude (you like to figure out how things work)
Great communication and patience with customers
Basic computer skills and willingness to learn
Positive attitude and team-player mindset
Valid driver's license (some travel required)
Why You'll Love It Here
We invest in your growth
Clear path to Level 2 and Field Technician roles
Monday-Friday, 8am-5pm schedule
Supportive, friendly team environment
Compensation & Benefits
$45,000-$55,000 base salary
Paid holidays, PTO, benefits, and travel reimbursement
Desktop Support Technician I
Information technology/support technician job in Houston, TX
Looking for a Desktop Support Technician I to provide front-line technical support to end users across a well established, growing firm in Greenway Plaza.
This role focuses on conference room A/V preparation and troubleshooting, Level I support for desktop systems, and hands-on assistance with office and user desk moves. Prior L1 desktop support experience is highly preferred. The technician will work closely with the IT and Office Systems teams to maintain consistent service, resolve user issues, and support operational needs across all office locations.
Key Responsibilities
Provide Level I technical support for hardware, software, printers, user accounts, and general workstation issues.
Set up, configure, and test A/V systems and conference room technology for meetings, presentations, and virtual collaboration (Zoom, Teams, etc.).
Assist with office and user desk moves, including workstation setup, docking stations, monitors, cabling, and peripherals.
Troubleshoot and escalate more complex issues to the Desktop Systems Specialist or IT leadership as needed.
Maintain accurate documentation of troubleshooting steps, resolutions, and inventory.
Support day-to-day ticket intake, prioritization, and follow-up through the IT support system.
Conduct routine checks on conference rooms, printers, and communal technology to ensure readiness and uptime.
Provide friendly, patient, and professional customer service to staff across all levels of the firm.
Collaborate with IT and Office Systems staff on special projects, technology rollouts, and scheduled maintenance activities.
Qualifications
1-2 years of experience in a Level I helpdesk or desktop support role (law firm or professional services environment a plus).
Strong understanding of Windows OS, Microsoft 365, desktop hardware, and common troubleshooting tools.
Experience with or exposure to A/V systems, conference room technology, and virtual meeting platforms.
Ability to lift, move, and set up IT equipment (monitors, docking stations, small printers, etc.).
Excellent communication, problem-solving, and customer service skills.
Organized, reliable, and able to work in a fast-paced environment with multiple priorities.
Willingness to learn, grow, and take on new tasks with guidance from senior team members.
Core Competencies
Certifications: Entry-level certifications such as CompTIA A+, Network+, or similar experience preferred.
Technical Aptitude: Solid foundational understanding of desktop systems and eagerness to build new skills.
Customer Service: Approaches every interaction with patience, clarity, and a positive attitude.
Teamwork: Works well with IT, Office Systems, and firm leadership to support users and office operations.
Reliability: Follows through on tasks, manages time well, and ensures issues are resolved promptly.
Adaptability: Flexible and steady when shifting between tasks, offices, and user needs.
Desktop Support Technician
Information technology/support technician job in Houston, TX
Desktop Support Technician (Level I)
Our client, a Texas-based law firm, is looking to hire a Desktop Support Technician in their Houston office. This technician serves as an essential on-site (daily) technology resource, delivering first-level support to employees throughout the firm. This position is highly hands-on, with a strong emphasis on conference room technology, audiovisual support, and day-to-day desktop assistance. The technician partners closely with IT and office operations teams to ensure employees have reliable, well-functioning technology and responsive support across multiple office locations.
This role is well-suited for an early-career IT professional with prior Level I desktop or helpdesk experience who enjoys direct user interaction and on-site problem solving. The role is on-site 5 days per week inside the 610 Loop in Houston, TX.
Responsibilities
Deliver front-line technical assistance for desktops, laptops, printers, peripherals, user accounts, and common application issues.
Prepare, test, and support conference room and meeting technology, including audiovisual systems and virtual meeting platforms such as Zoom and Microsoft Teams.
Provide hands-on support for office and workstation changes, including desk moves, new user setups, docking stations, monitors, and cabling.
Diagnose issues efficiently and escalate more advanced or unresolved problems to senior desktop or IT leadership as appropriate.
Track incidents, resolutions, and equipment details accurately within the firm's IT ticketing and documentation systems.
Monitor and perform routine checks on shared technology such as conference rooms and printers to ensure availability and reliability.
Manage incoming support requests, including prioritization, communication, and follow-through.
Maintain a professional, service-oriented approach when assisting employees at all levels of the organization.
Participate in technology projects, deployments, and maintenance efforts in coordination with IT and Office Systems teams.
Requirements
More than 2 years of experience in a Level I helpdesk or desktop support role; experience in a professional services environment is advantageous.
Working knowledge of Windows operating systems, Microsoft 365, desktop hardware, and standard troubleshooting practices.
Familiarity with audiovisual equipment, conference room setups, and virtual collaboration tools.
Ability to physically handle IT equipment, including lifting and setting up monitors, docking stations, and related devices.
Strong verbal communication skills with a clear focus on customer service and user support.
Well-organized, dependable, and comfortable managing multiple requests in a dynamic office environment.
Demonstrated willingness to learn and grow under the guidance of senior technical staff.
Full time, on-site in Houston, TX.
Do not apply unless you are authorized to work in the United States for any employer as client company cannot sponsor or transfer visas at this time.
Walker Elliott is an Equal Opportunity Employer.
For additional information, please email your resume to ************************** or apply online.
Assistant IT Officer
Information technology/support technician job in Houston, TX
Our Houston area banking client is searching for an Assistant IT Officer to assist in providing technical support and troubleshooting for the bank's computer systems, software applications, and network infrastructure, including virtual and on-prem servers, workstations, and network devices.
The successful candidate will:
Assist bank employees with technology-related issues and provide training and guidance on IT best practices and security awareness; will help maintain cybersecurity and compliance standards; will assist in diagnosing and resolving hardware, software, and network issues and document and track technical support requests to ensure timely resolution; will assist with the setup and maintenance of workstations, printers, telecommunications and other peripherals; and will provide 1st-line support for Interactive Teller Machines (ITMs).
Coordinate with the bank's Managed Service Provider (MSP) to monitor system performance, security, and software updates and to escalate complex technical issues and follow up on resolution progress.
Manage user accounts, passwords, and access controls; and assist in implementing new IT solutions and projects including system migrations and new software rollouts, as well as infrastructure upgrades.
Support core banking applications and troubleshoot user issues; assist with the implementation and upgrades of banking software; and collaborate with vendors and 3rd-party providers to resolve application-related problems.
Support IT audits; ensure that IT security best practices are followed to adhere to IT policies, procedures, and regulatory compliance efforts to protect sensitive customers and financial data; and assist in cybersecurity monitoring, including email security, endpoint protection, and firewall management.
To be considered, candidates must have:
A bachelor's or associate degree in cybersecurity, computer applications, networking, or other relevant disciplines.
1-3 years of relevant computer-related professional work experience including:
a. Familiarity with Windows O/S, MS Office Suite including O365 and Active Directory, and VMware Virtual Servers.
b. Basic networking knowledge including TCP/IP, DNS, VPN, and FortiGate firewalls.
c. Intermediate skills in data processing and information technology operations, voice and data communications, database management, troubleshooting techniques, user, and software support including mainframe, host and desktop applications and network administrative programs and resources.
d. Strong customer service skills and effective verbal, written, and interpersonal communication skills.
Although not required, an understanding FIS Horizon banking software; certifications such as CompTIA A+, Network+, or Security+; and fluency in both English and Spanish all a plus.
Candidates must be able to work for any U.S. employer without sponsorship or visa transfer, whether at present or at any time in the future.
NO CONTRACT OR C2C APPLICANTS.
This is a permanent, full-time, fully onsite opportunity with a starting rate up to $28.85 per hour, plus overtime and an excellent full benefits package. If interested, please email your resume ASAP in MS Word format to ****************** for immediate consideration.
IT Consulting & Staffing Sales
Information technology/support technician job in Houston, TX
Do you have a passion for driving growth, fostering strategic partnerships, and connecting businesses with exceptional talent? If so, why haven't you joined iSphere yet?
We're currently seeking a Business Development Professional who is ready to jump into the fray and help us build relationships with organizations across industries, exhibiting how the right technologies and IT talent can reshape how they do business for the better.
If you don't know iSphere, here's our story in a nutshell. For over 24 years, we've offer a wide variety of IT staffing and consulting solutions, driving innovation for businesses and tech professionals alike. We're a crew of supercharged problem-solvers, armed with leading-edge technology and a passion for delivering exceptional results. Plus, we bring a personal touch to everything we do, whether it's finding talent, building careers, or driving innovation.
What's in it for you? Take a look at our compensation package and benefits:
· Uncapped earning potential, including a competitive base salary + commission
· Medical coverage
· 401K and profit sharing
· 20 days of PTO per year
· Cell phone reimbursement
· Expense and travel reimbursement
What do we expect from you?
Required Experience and Skills:
· Experience in selling IT solutions, professional services, or staff augmentation as an account manager or recruiter
· Excellent cold calling skills
· Experience working with large enterprise or government accounts
· Proven track record of meeting and exceeding sales goals
· Competitive mindset with a persistent nature
· Strong organizational, interpersonal, and communication skills
· Ability to work efficiently and effectively in a fast-paced environment and remain calm under pressure
· Bachelor's Degree
Job Description:
· Conduct extensive market research to identify prospective clients and maintain a target client list
· Leverage your existing network and prospect new clients to identify client needs and propose suitable technology and staffing solutions
· Generate sales leads, set client meetings, and establish relationships to close viable business opportunities
· Conduct cold calling and prospecting to identify opportunities for information technology staffing and solutions
· Manage client relationships, recognize key client issues, and ensure consistent client satisfaction through regular follow-ups
· Attend networking events, sporting events, dinners, and more to build and nurture client relationships
· Manage end-to-end staffing services from job sourcing to fulfillment
· Drive the submittal process by presenting well-suited candidates to clients for interviews, job offers, and placements
· Serve as a key point-of-contact for clients, prepping, debriefing, and coaching clients throughout the interview process
· Negotiate client contracts
Goals:
· Meet at least 5 clients in person weekly
· Generate and maintain $4-5 million in annual revenue
· Maintain a minimum of 5 billing customers
A Note about Our Work Environment:
Although we have an office in North Houston, the team is 90% off-site, either from their home offices or on-site with clients for sales meetings. As a result, we will only be considering candidates who reside in major Texas metro areas. You may also be asked to come into the office 1-2 times weekly for group meetings or as needed/required.
Working in a virtual environment presents unique challenges, but it also provides those with the traits described above a great deal of flexibility and the opportunity to largely create their own schedule. Simply put, those who produce tangible results, displaying purposeful activity and generating revenue, will receive freedom and leeway in how they do their jobs.
Apply today to embark on a rewarding career journey with iSphere!
Quorum Software Support Analyst
Information technology/support technician job in Houston, TX
Houston, TX
Hybrid - Onsite Monday-Wednesday.
Contract to Hire
About the Role
We are seeking a Software Support Analyst to join our IT Business Applications team. This role will focus on supporting key business applications, ensuring smooth operations and assisting with new projects across the business.
You'll be part of a team responsible for 100+ applications, working to ease operational pain points and deliver reliable support.
Key Responsibilities
Provide day-to-day support for business applications
Troubleshoot and resolve user issues efficiently
Partner with IT and business stakeholders to support new initiatives
Assist in streamlining processes and improving user experience
Contribute to overall application stability and performance
Qualifications
Experience supporting business software and related applications
Strong background in application support and IT business systems
Excellent problem-solving and communication skills
Ability to work in a hybrid environment and collaborate across teams
Technical Support Engineer-Houston
Information technology/support technician job in Houston, TX
Responsibilities
Responsible for product technical support for customers in the North America region including remote assistance and on-site support.
Answer various technical questions raised by customers during equipment installation, configuration, debugging and operation.
Track and solve problems that occur during product use, and collaborate with the R&D or quality team at the headquarters to ensure problem closure.
Assist the sales and project teams in providing pre-sales technical support, introducing solutions and conducting technical exchanges with customers.
Provide regular product training and technical guidance to customers.
Write technical documents, case summaries and problem analysis reports.
Assist in the implementation of projects in this region, including the implementation of technical solutions and delivery support.
Participate in technical upgrade testing and provide feedback on product localization adaptation suggestions as needed.
Qualifications
Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred. Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering or related fields is preferred.
Proficient in English, with fluent written and oral communication skills (advantage if you can read and write chinese)
Familiar with Linux systems, basic network knowledge, remote debugging tools and other technologies.
Excellent customer communication skills and problem analysis abilities, with strong stress resistance and service awareness.
Able to adapt to long-term overseas business trips. Able to be away from home for extended period.
职位描述
负责北美区域客户的产品技术支持,包括远程协助和现场支持
解答客户在设备安装,配置,调试,运行过程中的各类技术问题
跟踪并解决产品使用中出现的问题,与总部研发或质量团队协作推动问题闭环
协助销售及项目团队开展售前技术支持,方案介绍及客户技术交流
为客户提供定期的产品培训和技术指导
撰写技术文档,案例总结及问题分析报告
协助完成本区域的项目实施工作,包括技术方案落地和交付支持
根据需要参与技术升级测试与产品本地化适配建议的反馈
任职要求:
本科及以上学历,计算机,电子,通信,车辆工程等相关专业优先
熟练掌握英语,具备流利的英语书面和口语表达能力 (中文读写能力是优势)
熟悉Linux系统,网络基础知识,远程调试工具等技术
优秀的客户沟通能力与问题分析能力,具备较强的抗压能力和服务意识
能适应长期海外出差
IT Analyst ERP
Information technology/support technician job in Houston, TX
IT Analyst ERP
Compensation: $120,000 - $140,000 annually, depending on experience
Inceed has partnered with a great company to help find a skilled IT Analyst ERP to join their team!
Are you ready to make a significant impact in the energy sector? This is your chance to join a dynamic team where your expertise in Quorum applications will drive innovation and operational excellence. This role was created to enhance the efficiency and accuracy of the company's revenue and land systems. As an IT Analyst ERP, you'll be the go-to expert, bridging the gap between technology and business needs. Join now and be part of a team that values continuous improvement and proactive problem-solving.
Key Responsibilities & Duties:
Support Quorum ERP business users across various departments
Troubleshoot and resolve operational issues in Quorum
Develop technical relationships to explain concepts in business terms
Participate in change management for Quorum ERP applications
Monitor and create automated jobs and data transformations in Quorum
Translate business requirements into technology solutions
Prepare updates and document Quorum ERP processes
Required Qualifications & Experience:
3+ years of IT support for Quorum applications
Bachelor's Degree in Computer Science or related field
Proficiency in user security configuration and administration in Quorum
Hands-on experience with SQL, Spotfire, and Power BI
Solid understanding of oil & gas upstream business processes
Nice to Have Skills & Experience:
5 years of progressive IT experience with Quorum applications
Experience with Spotfire is a plus
Perks & Benefits:
This opportunity includes a comprehensive and competitive benefits package-details will be shared during later stages of the hiring process.
If you are interested in learning more about the IT Analyst ERP opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
#INDHOU
Support Specialist [L2] - Solumina
Information technology/support technician job in Houston, TX
At Tech Mahindra (
Tech Mahindra | Connected World, Connected Experiences
), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer ‘experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest.
Extraordinary is when experiences come together - a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change.
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.
The pay range for this role is $110,000- $120,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
Role Overview:
The Solumina L2 Support Specialist will focus on operational support and system sustainment activities for existing Solumina implementations. This role ensures system stability, manages upgrades, and resolves operational issues to maintain high availability and performance. Unlike implementation-focused roles, this position emphasizes post-deployment support, configuration management, and continuous improvement.
Required Qualifications:
Configuration Management: Maintain and update system configurations in alignment with business requirements and compliance standards.
SQL/Data Management: Perform data analysis, troubleshoot database issues, and support integrations between Solumina and other enterprise systems.
System Adoption & Operations Support: Address user issues, provide guidance for system usage, and ensure smooth day-to-day operations.
Version & Release Management: Plan, coordinate, and execute upgrades, patches, and release deployments with minimal disruption.
Incident & Problem Resolution: Investigate and resolve L2-level incidents, escalating to L3 or vendor support when necessary.
Performance Monitoring: Track system health, identify bottlenecks, and implement corrective actions.
Documentation & Knowledge Base: Maintain detailed documentation for configurations, processes, and troubleshooting guides.
Collaboration: Work closely with internal teams and vendors (including iBase-t) for escalations and enhancements.
Role Pre-Requisites:
Bachelor's degree in Computer Science, Information Systems, or related field.
5-7 years of experience in application support or L2 roles for enterprise systems (MES, ERP, PLM preferred).
Strong knowledge of SQL, data analysis, and system integrations.
Familiarity with version control, release management, and configuration tools.
Excellent troubleshooting and problem-solving skills.
Ability to work under pressure and manage multiple priorities.
Strong communication and documentation skills.
Preferred Experience:
Exposure to Solumina or similar MES platforms.
Understanding of ITIL processes for incident, problem, and change management.
Experience with scripting or automation for system maintenance.
Knowledge of manufacturing or aerospace industry processes is a plus.
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at
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IT Technician
Information technology/support technician job in Houston, TX
IT Technician (Remote USA) | $40-$50 per Hour
Power Our Tech. Drive Our Success.
Are You the IT Expert We Can Rely On?
If you're an experienced IT professional who thrives in a fast-paced environment, enjoys solving complex tech challenges, and wants to be part of a company that values IT as a strategic asset keep reading.
At Bridgepoint Works, a leading civil engineering firm, technology is the backbone of our success. Our teams rely on seamless, secure, and high-performing IT systems to execute groundbreaking projects across the country. That's why were looking for an exceptional Remote IT Technician* to ensure our tech infrastructure operates at peak efficiency.
This is a remote role open to candidates residing in the USA, with a competitive pay range of $40-$50 per hour.
Why Join Bridgepoint Works?
Bridgepoint Works is more than a civil engineering firm we're problem solvers, innovators, and industry leaders. Our work is reshaping communities, and our success relies on cutting-edge technology. As part of our IT team, you wont just keep the lights on you'll drive meaningful change by optimizing our tech environment, ensuring security, and supporting a dynamic workforce.
What You'll Do
As our IT Technician, you'll be responsible for maintaining, troubleshooting, and improving our IT systems to keep our teams running efficiently. Your work will directly support engineers, project managers, and leadership across various departments.
Key Responsibilities:
- Provide remote IT support to employees across the organization, troubleshooting hardware, software, and network issues.
- Install, configure, and maintain systems, including desktops, laptops, printers, and cloud-based applications.
- Manage security protocols, updates, and patches to protect company data and prevent cyber threats.
- Ensure VPN and remote access tools are optimized for seamless connectivity.
- Maintain system documentation, IT asset tracking, and user guides for internal use.
- Assist in onboarding new employees by setting up their accounts, devices, and software access.
- Collaborate with vendors and external IT teams to improve systems and resolve escalated issues.
What Were Looking For
We need someone who is not just technically skilled but also proactive, adaptable, and able to work independently in a remote environment. You should be a problem-solver who can anticipate challenges, communicate effectively, and ensure our IT infrastructure supports our teams success.
Must-Haves:
- 3+ years of experience in IT support, system administration, or a similar role.
- Strong knowledge of Windows, MacOS, and cloud-based applications.
- Experience troubleshooting hardware, software, and network issues in a remote environment.
- Understanding of cybersecurity best practices and IT security protocols.
- Familiarity with VPNs, remote desktop tools, and cloud services (Microsoft 365, Google Workspace, etc.).
- Ability to explain complex technical concepts to non-technical users.
- Self-motivated with excellent time management skills.
Nice-to-Haves:
- IT certifications (CompTIA A+, Network+, Microsoft, etc.).
- Experience with engineering or construction industry IT systems.
- Familiarity with ticketing systems and ITSM platforms.
- Knowledge of cloud security and data protection strategies.
What's In It for You?
- Competitive pay $40-$50 per hour.
- 100% remote work Work from anywhere in the USA.
- Career growth opportunities We invest in our employees development.
- Work with a forward-thinking team Be part of a company that understands the value of IT.
- A fast-paced, dynamic work environment No two days are the same.
Ready to Join Us? Apply Now!
If you're an IT professional who loves solving challenges, optimizing systems, and supporting a team that's making a real impact, we want to hear from you. Don't settle for just another job step into a role where your expertise truly matters.
Click below to apply and become a vital part of Bridgepoint Works today!
Desktop Support
Information technology/support technician job in Houston, TX
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Deskside Support Representative Distributed Client Services
Job ID: # S2LCDB
Location: Houston, TX
Duration: : 1 year (with possible extension)
• Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors.
• provide remote O365 on workstations and mobile
• Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts. Perform software support for low complexity problems / issues on Buyer or Customer personal computers. Provide Customer assistance with problem identification and resolution at the Customer's place of business for hardware or platform related issues.
• Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current - 4 generations of Windows Operating Systems or Apple current OS Familiarity with Microsoft Office Suite and other common software applications
Additional Information
For more information, Please contact
Shubham
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IT Technician
Information technology/support technician job in Houston, TX
A qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure.
A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.
The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability
This position reports directly to the President of the company.
Office Hours: Monday - Thursday, 8:45am-5:30pm and Friday 8:30am - 4:00pm
JOB RESPONSIBILITIES
Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
Install and configure appropriate software and functions according to specifications
Develop and maintain local networks in ways that optimize performance
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders
Handle sensitive, confidential information and tasks with tact, discretion, and diplomacy
Other duties as assigned
JOB REQUIREMENTS
Proven experience as IT Technician or relevant position
Excellent diagnostic and problem-solving skills
Excellent communication ability
Outstanding organizational and time-management skills
In depth understanding of diverse computer systems and networks
Good knowledge of internet security and data privacy principles
Degree in Computer Science, engineering or relevant field
Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
EDUCATION & EXPERIENCE
Bachelor's Degree in Computer Science or equivalent field
Minimum 2 years' experience working as an IT Technician
IT
Information technology/support technician job in Houston, TX
Auto Fit USA LLC in Houston, Texas, currently has an open position for a full-time IT Director, Monday through Saturday. Responsibilities encompass overseeing the daily operations of the department, assessing workflow, establishing priorities, setting standards, and defining deadlines. Collaboration with department heads, managers, supervisors, vendors, and other stakeholders is vital to foster cooperation and troubleshoot issues. Additionally, the role involves reviewing project plans, coordinating project activities, assigning and evaluating the work of systems analysts, programmers, and other computer-related personnel. Offering technical support to users facing computer issues is also part of the role. The ideal candidate should hold a Master's degree in Computer Science, Software Engineering, or Information Technology, along with at least 12 months of relevant experience. Resumes can be sent to HR at 6969 North Freeway, Houston, Texas 77076.
Auto-ApplyAdvanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time
Information technology/support technician job in Houston, TX
About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training - Great Lakes, IL (11 weeks)
FC Strand - Great Lakes, IL (16 weeks)
ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
IT Compliance Administrator
Information technology/support technician job in Houston, TX
Brief Description: The Compliance Administrator will be responsible for Coordination and supporting the processes, methods, practices and controls required to plan, manage, and execute IT supported tools and applications. This is a business facing role that manages the portfolio of projects identified to optimize business processes through technology solutions.
This position will report to the Senior IT Compliance Manager.
Detailed Description:
* Assist the Sr. IT Compliance Manager in the governance of IT, including the Executive IT Steering Committee to ensure prioritization and funding of technology and automation strategies that align to and support the Company's business strategies.
* Assist in developing and monitoring the IT operational and capital project budgets, help identify changes in the business environment that affect budgets and recommend corrective actions.
* Review, monitor, and audit IT projects and change management standards and processes, encompassing common system development lifecycle methods.
* Facilitate communication between IT and business units, including but not limited to business analysis, coordination and development of project business cases, charters resource allocations, project inter-dependence, project QA, and project status reporting.
* Maintain and regularly update the portfolio of IT projects and initiatives.
* Review and coordinate ITs compliance requirements, including the facilitation of IT's annual risk assessment, SOX/ITGC controls, policies, standards and procedures, and related documentation.
* Serve as a liaison with Internal/External Audit teams, IT, and business units to manage annual SOX compliance and similar processes.
* Promote a diverse and inclusive work environment where employees of all backgrounds feel included, and their contributions are valued.
* Perform other duties as necessary.
Job Requirements
* Excellent interpersonal and communication skills with the ability to develop and sustain effective working relationships with employees at all levels within the Company.
* Strong written/verbal communication, presentation, and interpersonal skills with the ability to establish effective rapport with all levels of employees and provide professional customer services.
* Ability to clearly communicate business and technology direction to various levels of management and stakeholders.
* Demonstrate experience supporting management activities through all levels of the Company.
* Strong organizational, coordination, and basic program/project support skills, including planning, tracking, and follow-through, with the ability to rapidly assess risk and escalate or help resolve issues.
* Ability to work in a time sensitive, high visibility role while maintaining a calm and professional demeanor when faced with adversity.
* Demonstrated ability to work independently with minimal supervision, while also collaborating effectively in a team environment.
* Must be available to travel as needed (within and outside of Houston area).
Minimum Qualifications:
* Bachelor's degree in computer science, Management Information Systems, Engineering, or other relevant field; or 5+ years of equivalent experience.
* 3+ years of experience in a technical role with understanding of project management and system lifecycle development.
* 3+ years of experience managing SOX compliance efforts and implementing change management processes.
* 2+ years of experience managing contractors and/or managed service providers.
Preferred Qualifications:
* PMP certification.
* Experience establishing an IT Project Management Organization (PMO).
* Experience with ITIL and/or PMBOK methods and processes.
* Oil and gas or energy services industry experience.
* Prior experience supporting global companies.
Additional Details:
Work is primarily in a climate controlled / office environment with minimal safety / health hazard potential. The employee is regularly required to sit, stand, or walk with occasional lifting (overhead, waist level) from floor, bending and frequent near vision use for reading and use of computer, telephone, and other office equipment.
IT - Infrastructure Internship
Information technology/support technician job in Houston, TX
IT - Infrastructure Internship (The Woodlands, Texas)
Huntsman is now searching for a IT - Infrastructure Internship located at our global headquarters in The Woodlands, TX. This internship is for Summer 2026.
Our summer intern program is tailored to individuals who are currently enrolled full-time students at an accredited four-year college or university. The internship runs from May to August - dependent on the school calendar. The goal of the Huntsman Intern Program is to provide a structured program that will equip interns with the skills and experience to help prepare for a successful career.
As an IT - Infrastructure Intern, you will:
Support the team in providing, timely, accurate, and insightful reporting as well as maintaining hardware, software, and other systems
Assist with troubleshooting issues and perform analysis to understand user needs and requirements
Organize and maintain IT resources, such as databases, networks, and servers
Assist in the development and improvement of software applications and systems
Excellent computer skills; especially proficient in Excel and PowerPoint are required to assist with day-to-day business functions
Knowledge of building dashboards in Power BI is a plus and will be utilized for reporting and analysis
Work cross-functionally with other functional team members on pricing excellence and profit improvement projects
What are we looking for in the ideal Candidate?
A full-time college student at the Sophomore, Junior, Senior or Master level by the end of Spring 2026
Must be currently enrolled at an accredited university seeking a bachelor's or master's degree
Must have a 3.0 or higher GPA
Must be Authorized to work in the U.S. without sponsorship
Independent self-starter with high level of confidence and energy
Strong analytical and conceptual thinking skills
Additional Locations:
Auto-ApplyLead IT Network Administrator
Information technology/support technician job in Houston, TX
THE ROLE
The Lead IT Network Administrator will help us modernize, standardize, maintain, and continuously improve the technology ecosystem of our growing, geographically distributed network of offices. This role will be responsible for supporting our growing team and for the execution and continuous refinement of our strategic information technology and cybersecurity plans. Role responsibilities include infrastructure support and maintenance, end-user support, product deployment, product integration, as well as selection and oversight of outsourced service providers. This position requires strong project execution skills, excellent cybersecurity acumen, and vast experience with traditional and cloud technologies common to enterprise environments. To succeed in this role, candidates must possess extensive experience with on-prem and cloud technologies from Microsoft, virtualization products, disaster recovery solutions, and network architecture.
SKILLS REQUIRED
MANAGEMENT - Leadership & Organization:
Excellent verbal and written communication skills.
Exceptional ability to organize and manage complex multi-phase projects.
Exceptional ability to multitask, prioritize, and manage time and resources effectively.
TECHNOLOGIES - Experience Required:
Enterprise Firewall, Wireless and Network Switching products.
Enterprise Backup, Replication and Disaster Recovery products.
Microsoft Exchange Online, Defender for Office 365.
Microsoft Active Directory and Group Policy.
Microsoft Hyper-V or VMware Virtualization.
Cloud Management.
Cisco Meraki Wired & Wireless Networking products.
Microsoft Defender for Endpoint or similar EDR products.
VPN and other enterprise Remote Access solutions.
Microsoft Azure AD, Azure AD Domain Services.
Microsoft Endpoint Manager, Intune and Windows Autopilot.
PRIMARY ROLE RESPONSIBILITIES:
Manage and continuously improve our hybrid-cloud Microsoft infrastructure.
Document systems and processes, track and document ongoing changes.
Support geographically distributed offices and employees.
Execute infrastructure improvement and migration projects.
Respond to infrastructure outages.
Assist with response to security incidents and alerts.
Purchase equipment and services.
Evaluate and validate new services, software and equipment.
Monitor systems for optimum performance and availability.
Stay up to date with current technologies and technical developments.
ADDITIONAL RESPONSIBILITIES
Ensure timely system and software patching.
Ensure data storage, transfer, and handling procedures comply with regulatory requirements.
Ensure all critical systems are monitored for optimum performance and availability.
Help curate a company security awareness training and phishing simulation program (KnowBe4).
Help enforce device security policies for servers, workstations, laptops and mobile devices (Microsoft Group Policy, Intune).
Help define and maintain device enrollment and onboarding procedures (Microsoft Endpoint Manager and Windows Autopilot).
Help define and maintain secure user access and SSO policies and procedures (Azure AD).
Help develop and enforce policies and procedures to protect data and IT assets.
Help make continuous improvements to company security posture and infrastructure resilience.
Help maintain and test internal incident response and business continuity plans.
The above list of activities is not all inclusive but a general representation of the requirements of an RMS Inc. Lead IT Network Administrator. This list is subject to change based on the needs of the company.
REQUIRED EXPERIENCE & QUALIFICATIONS
5+ years of Microsoft server, client and cloud administration experience, preferably in an enterprise environment.
Extensive experience managing geographically distributed environments with Azure and On-Prem Active Directory, Microsoft Group Policy, Microsoft Endpoint Manager, and Microsoft Intune.
Extensive experience deploying and managing enterprise backup, disaster recovery, and business continuity products.
Extensive experience deploying and managing enterprise network infrastructures and network security policies.
Must have at least one of the following exams and certifications:
Microsoft 365 Identity and Services (Exam MS-100)
Microsoft 365 Mobility and Security (Exam MS-101)
Microsoft Certified: Identity and Access Administrator Associate (Exam SC-300)
Microsoft Certified: Security, Compliance, and Identity Fundamentals (Exam SC-900)
Microsoft 365 Certified: Fundamentals (Exam MS-900)
Microsoft Certified: Azure Administrator Associate (Exam AZ-104)
Applicants without Microsoft Azure Active Directory or Microsoft Endpoint Manager certifications will not be considered.
REQUIRED EDUCATION
Bachelor's degree or higher, preferably in Computer Science or a related subject.
Microsoft 365 Enterprise Administrator Expert certification (or equivalent experience).
Other applicable industry standard certifications (preferred).
ADDITIONAL REQUIREMENTS
Ability to travel when necessary.
This position will be based full-time at our Northchase office.
This is a full-time position, with a minimum expectation of 40 hours per week. Additional hours, including evenings or weekends, may be required based on project needs.
Ability and willingness to lift objects weighing up to 30 lbs., 50 ls with assistance.
While performing the duties of this position the employee will be required to stand, sit, bend and walk for significant portions of the shift
This position can be required to participate in the company random or customer specific drug and alcohol screening and background check.
Able to understand, read, write, and speak English.
Authorized to work in the United States.
RMS Inc. may have government contracts that impose specific requirements on employees working on those projects. If an employee does not meet these requirements, they may be reassigned to a different location or be ineligible to work on certain assignments.
Work Environment:
While performing the duties of this position, the employee may work/enter a shop with exposure to moving mechanical parts. While the work area may be described as generally clean, safe, and "not loud", there will be machining operations that generate moderate noise.
WHAT WE OFFER
Competitive Pay
Paid Time Off
Medical / Dental / Vision
401k
Employee Incentive Programs
Employee Reimbursement Programs
Come Join Rotating Machinery Services Inc. and watch your Career go TURBO! Visit ************************* to learn more about who we are and what we do.
ABOUT RMS
Rotating Machinery Services (RMS Inc.) was established in 1998 with the vision to reinvent the concept of an aftermarket turbomachinery business. The goal was to provide turbomachinery operators with unparalleled service based on established relationships, solid engineering, and technical expertise-all backed by responsiveness in competitive prices and lead times. RMS' commitment to quality penetrates every aspect of the organization and in the guiding force for all decision making. With an equal blend of cutting-edge technology, engineering experience, and the work of skilled crafts people, RMS continuously delivers the best possible results to customers. RMS is a nimble organization with a collaborative culture of individuals who come to work every day with a desire to improve upon their craft and further the rotating machinery industry.
RMS Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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