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Installation and service technician vs technician

The differences between installation and service technicians and technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an installation and service technician, becoming a technician takes usually requires 1-2 years. Additionally, a technician has an average salary of $38,045, which is higher than the $37,202 average annual salary of an installation and service technician.

The top three skills for an installation and service technician include hand tools, customer service and ladders. The most important skills for a technician are patients, customer service, and patient care.

Installation and service technician vs technician overview

Installation And Service TechnicianTechnician
Yearly salary$37,202$38,045
Hourly rate$17.89$18.29
Growth rate5%1%
Number of jobs125,640596,842
Job satisfaction-2
Most common degreeHigh School Diploma, 34%Bachelor's Degree, 32%
Average age4040
Years of experience42

What does an installation and service technician do?

An installation and service technician is an individual who oversees the continuous operation of personal equipment through operating functions. Installation and service technicians maintain the supplies, perform preventive maintenance, and call for repairs in structures. They install, test, maintain and troubleshoot cables, switches, and any other telecommunications equipment. The skills necessary to perform this job include mechanical and electrical knowledge, customer service, working for long hours in confined spaces, and communication skills.

What does a technician do?

Technicians are skilled professionals who primarily work with technology in different industries. They are knowledgeable about the technical aspects of the various items they work with. They are usually working with electricity or with technological advancements. Technicians may be assigned to do the construction of equipment or materials related to their field of study. They may also be assigned to conduct diagnostics and other maintenance activities to ensure that the equipment works properly. Technicians may also be required to conduct basic repairs in case of problems. It is important that technicians have good analytical skills and decision-making skills.

Installation and service technician vs technician salary

Installation and service technicians and technicians have different pay scales, as shown below.

Installation And Service TechnicianTechnician
Average salary$37,202$38,045
Salary rangeBetween $28,000 And $48,000Between $24,000 And $58,000
Highest paying CityQuincy, MASan Jose, CA
Highest paying stateMassachusettsHawaii
Best paying companyJohnson ControlsMicrosoft
Best paying industryConstructionTelecommunication

Differences between installation and service technician and technician education

There are a few differences between an installation and service technician and a technician in terms of educational background:

Installation And Service TechnicianTechnician
Most common degreeHigh School Diploma, 34%Bachelor's Degree, 32%
Most common majorElectrical EngineeringBusiness
Most common collegeDunwoody College of Technology-

Installation and service technician vs technician demographics

Here are the differences between installation and service technicians' and technicians' demographics:

Installation And Service TechnicianTechnician
Average age4040
Gender ratioMale, 96.8% Female, 3.2%Male, 75.2% Female, 24.8%
Race ratioBlack or African American, 9.1% Unknown, 4.2% Hispanic or Latino, 18.4% Asian, 2.8% White, 64.8% American Indian and Alaska Native, 0.7%Black or African American, 9.4% Unknown, 4.2% Hispanic or Latino, 19.4% Asian, 4.9% White, 61.2% American Indian and Alaska Native, 0.8%
LGBT Percentage2%2%

Differences between installation and service technician and technician duties and responsibilities

Installation and service technician example responsibilities.

  • Facilitate escalations of complex desktop issues and manage cases through resolution.
  • Work with services from DSO, DS1, DS3, Ethernet and OCX.
  • Complete demo work and replacementa of sheetrock with drywall and painting.
  • Work on switches, control modules, motor pumps, valves & heaters using wiring diagrams.
  • Analyze, maintain and repair copper drop system, phone and DSL wiring network equipment and service.
  • Provide services for installation and moving of both PC's printers and voice equipment and their relate connections.
  • Show more

Technician example responsibilities.

  • Achieve multiple ASE certifications within first year of employment.
  • Implement and manage UHF radio base stations, repeaters, and command network, effectively linking all regional headquarters.
  • Manage telecommunications installation and repair for hospital Nortel network.
  • Maintain numerous automate scripts to assist in managing Linux systems.
  • Manage, troubleshot and repair multiple wireless technologies including fiber optic transmission switches.
  • Install peripherals including printers, fax machines, scanners, and smartphones.
  • Show more

Installation and service technician vs technician skills

Common installation and service technician skills
  • Hand Tools, 13%
  • Customer Service, 12%
  • Ladders, 10%
  • OSHA, 7%
  • Little Supervision, 7%
  • Service Calls, 5%
Common technician skills
  • Patients, 16%
  • Customer Service, 14%
  • Patient Care, 8%
  • Hand Tools, 6%
  • Diagnosis, 5%
  • Preventative Maintenance, 4%

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