Insurance assistant vs office assistant

The differences between insurance assistants and office assistants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an insurance assistant, becoming an office assistant takes usually requires 1-2 years. Additionally, an insurance assistant has an average salary of $35,308, which is higher than the $31,517 average annual salary of an office assistant.

The top three skills for an insurance assistant include endorsements, data entry and customer service. The most important skills for an office assistant are data entry, patients, and customer service.

Insurance assistant vs office assistant overview

	Insurance Assistant	Office Assistant
Yearly salary	$35,308	$31,517
Hourly rate	$16.98	$15.15
Growth rate	-3%	-5%
Number of jobs	34,579	103,293
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 45%	Bachelor's Degree, 42%
Average age	44	47
Years of experience	4	2

What does an insurance assistant do?

Insurance assistants work alongside insurance agents to gather information from clients, maintain insurance records, prepare documentation, handle mail and correspondence, calculate insurance premiums and awards, and recommend claim actions. Qualifications like good communication and negotiation skills, customer service orientation, research skills, and attention to detail are required for this position.

What does an office assistant do?

Office assistants perform various tasks to ensure that the business runs organized and efficient. An office assistant must possess excellent communication and multi-tasking skills to handle essential duties such as scheduling meetings, monitoring office supplies, storing documents and necessary paperwork, handling customer inquiries and appointments, coordinating in company events, and accomplishing other clerical tasks and administrative support. Office assistants are also required to communicate any observation that would possibly make an impact on the company's performance.

Insurance assistant vs office assistant salary

Insurance assistants and office assistants have different pay scales, as shown below.

	Insurance Assistant	Office Assistant
Average salary	$35,308	$31,517
Salary range	Between $29,000 And $42,000	Between $24,000 And $41,000
Highest paying City	-	Washington, DC
Highest paying state	-	Vermont
Best paying company	-	Analysis Group
Best paying industry	-	Government

Differences between insurance assistant and office assistant education

There are a few differences between an insurance assistant and an office assistant in terms of educational background:

	Insurance Assistant	Office Assistant
Most common degree	Bachelor's Degree, 45%	Bachelor's Degree, 42%
Most common major	Business	Business
Most common college	-	Western Carolina University

Insurance assistant vs office assistant demographics

Here are the differences between insurance assistants' and office assistants' demographics:

	Insurance Assistant	Office Assistant
Average age	44	47
Gender ratio	Male, 18.8% Female, 81.2%	Male, 17.3% Female, 82.7%
Race ratio	Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%	Black or African American, 10.1% Unknown, 4.8% Hispanic or Latino, 21.0% Asian, 8.3% White, 54.6% American Indian and Alaska Native, 1.1%
LGBT Percentage	11%	6%

Differences between insurance assistant and office assistant duties and responsibilities

Insurance assistant example responsibilities.

Cold-Cal to generate leads for individual life and disability insurance and annuities.
Analyze Medicaid models, Medicare and HIPAA transaction documents.
Assign ICD-9 and CPT codes to office visit and inpatient and outpatient procedures.
Process electronic claims, pre-existing and subrogation investigation, point of service, and PPO and HMO processing.
Train staff on billing software in regards to CPT codes and pricing, submission procedures, and industry regulations.
Perform verification of Medicare and Medicaid coverage and limits.

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Office assistant example responsibilities.

Manage filing, photocopying, collating, and faxing public and seal case documents.
Manage CI s SharePoint pages and serve as CI s subject matter expert on SharePoint working groups.
Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
Compile payroll records, detect and reconcile discrepancies, accurately report outcomes using QuickBooks.
Maintain office services by organizing office operations and procedures, preparing payroll, controlling correspondences, and designing filing systems.
File client paperwork upholding HIPAA standards.

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Insurance assistant vs office assistant skills

Common insurance assistant skills

Endorsements, 13%
Data Entry, 10%
Customer Service, 9%
Insurance Policies, 8%
Photocopying, 5%
Loss Runs, 4%

Common office assistant skills

Data Entry, 16%
Patients, 14%
Customer Service, 9%
Telephone Calls, 7%
Scheduling Appointments, 6%
Front Desk, 6%

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Updated January 8, 2025

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