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Junior administrator vs administrative technical support

The differences between junior administrators and administrative technical supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a junior administrator and an administrative technical support. Additionally, a junior administrator has an average salary of $64,053, which is higher than the $46,753 average annual salary of an administrative technical support.

The top three skills for a junior administrator include troubleshoot, cloud and technical support. The most important skills for an administrative technical support are technical support, customer service, and troubleshoot.

Junior administrator vs administrative technical support overview

Junior AdministratorAdministrative Technical Support
Yearly salary$64,053$46,753
Hourly rate$30.79$22.48
Growth rate5%10%
Number of jobs67,966186,858
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 52%
Average age4342
Years of experience22

What does a junior administrator do?

Junior administrators are responsible for directing operations, improvements in office policies, and managing the work system. They act as mentors to a particular company administrator and work daily on various secretarial and administrative support tasks. Their duties include coordinating administrative roles and duties as well as answering calls and messages related to delivery and procurement. Also, they manage the team and design programs for the director and maintain the security and accuracy of facility records. Additionally, they participate in staff recruitment and training, as well as their supervision and implementing disciplinary actions.

What does an administrative technical support do?

Administrative technical support maintains every technical set-up used in a company. Their primary responsibility is to inspect a company's systems, evaluate for issues, and repair any problems immediately. Administrative technical support is typically on call at the start of the day and, when they are not responding to calls, they conduct regular check-ups on all company systems. They are also responsible for creating technical reports and offering recommendations for improvements.

Junior administrator vs administrative technical support salary

Junior administrators and administrative technical supports have different pay scales, as shown below.

Junior AdministratorAdministrative Technical Support
Average salary$64,053$46,753
Salary rangeBetween $45,000 And $90,000Between $29,000 And $75,000
Highest paying CityOwings Mills, MDNew York, NY
Highest paying stateWashingtonNew Jersey
Best paying companyBroward HealthAIG
Best paying industryFinance-

Differences between junior administrator and administrative technical support education

There are a few differences between a junior administrator and an administrative technical support in terms of educational background:

Junior AdministratorAdministrative Technical Support
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 52%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Junior administrator vs administrative technical support demographics

Here are the differences between junior administrators' and administrative technical supports' demographics:

Junior AdministratorAdministrative Technical Support
Average age4342
Gender ratioMale, 68.1% Female, 31.9%Male, 67.6% Female, 32.4%
Race ratioBlack or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 10.7% White, 62.4% American Indian and Alaska Native, 0.3%Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.4% White, 54.8% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between junior administrator and administrative technical support duties and responsibilities

Junior administrator example responsibilities.

  • Manage the storage infrastructure for virtualization, high availability systems and data consolidation.
  • Develop and maintain various Unix shell scripts to test hard drive performance.
  • Install, configure, maintain and administer Linux / UNIX operating systems and components.
  • Configure, assemble and install microcomputers, workstations and/or peripheral equipment.
  • Standardize workstations with baseline software after identifying software deficiencies throughout the local area network.
  • Monitor network to ensure availability to all system users and perform necessary maintenance to PC support availability.
  • Show more

Administrative technical support example responsibilities.

  • Manage video teleconference sessions, troubleshoot connection issues.
  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Used Citrix remote access to demonstrate and diagnose software problems.
  • Perform automation of scripts for all the environments in UNIX.
  • Train new users, assist in maintenance and deployment of SLA.
  • Maintain DNS zones, virtual web sites and POP3 email client accounts.
  • Show more

Junior administrator vs administrative technical support skills

Common junior administrator skills
  • Troubleshoot, 10%
  • Cloud, 7%
  • Technical Support, 6%
  • Customer Service, 5%
  • JR, 5%
  • Unix, 5%
Common administrative technical support skills
  • Technical Support, 13%
  • Customer Service, 9%
  • Troubleshoot, 7%
  • Phone Calls, 6%
  • Data Entry, 5%
  • Desk Support, 5%

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