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The differences between junior administrators and help desk administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a junior administrator and a help desk administrator. Additionally, a junior administrator has an average salary of $64,053, which is higher than the $49,798 average annual salary of a help desk administrator.
The top three skills for a junior administrator include troubleshoot, cloud and technical support. The most important skills for a help desk administrator are customer service, desk support, and troubleshoot.
| Junior Administrator | Help Desk Administrator | |
| Yearly salary | $64,053 | $49,798 |
| Hourly rate | $30.79 | $23.94 |
| Growth rate | 5% | 5% |
| Number of jobs | 67,966 | 130,180 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 52% |
| Average age | 43 | 43 |
| Years of experience | 2 | 2 |
Junior administrators are responsible for directing operations, improvements in office policies, and managing the work system. They act as mentors to a particular company administrator and work daily on various secretarial and administrative support tasks. Their duties include coordinating administrative roles and duties as well as answering calls and messages related to delivery and procurement. Also, they manage the team and design programs for the director and maintain the security and accuracy of facility records. Additionally, they participate in staff recruitment and training, as well as their supervision and implementing disciplinary actions.
Help desk administrator is responsible for handling activities related to system support for their company or organization. They are in charge of providing superb client experiences and working in resolving support issues in a professional and timely manner. One of their primary tasks includes providing login resets and passwords for end-users. In addition, they will also perform innovative systems and network repairs, as well as assist computer information responses as required. Moreover, they support complete equipment set-up, renewal, or termination of a user account, handle server, and domain account changes.
Junior administrators and help desk administrators have different pay scales, as shown below.
| Junior Administrator | Help Desk Administrator | |
| Average salary | $64,053 | $49,798 |
| Salary range | Between $45,000 And $90,000 | Between $34,000 And $71,000 |
| Highest paying City | Owings Mills, MD | Washington, DC |
| Highest paying state | Washington | New Jersey |
| Best paying company | Broward Health | Houlihan Lokey |
| Best paying industry | Finance | Finance |
There are a few differences between a junior administrator and a help desk administrator in terms of educational background:
| Junior Administrator | Help Desk Administrator | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between junior administrators' and help desk administrators' demographics:
| Junior Administrator | Help Desk Administrator | |
| Average age | 43 | 43 |
| Gender ratio | Male, 68.1% Female, 31.9% | Male, 74.3% Female, 25.7% |
| Race ratio | Black or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 10.7% White, 62.4% American Indian and Alaska Native, 0.3% | Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.8% White, 63.8% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 9% | 9% |