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The differences between junior administrators and service administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a junior administrator and a service administrator. Additionally, a junior administrator has an average salary of $64,053, which is higher than the $54,573 average annual salary of a service administrator.
The top three skills for a junior administrator include troubleshoot, cloud and technical support. The most important skills for a service administrator are customer service, patients, and data entry.
| Junior Administrator | Service Administrator | |
| Yearly salary | $64,053 | $54,573 |
| Hourly rate | $30.79 | $26.24 |
| Growth rate | 5% | 5% |
| Number of jobs | 67,966 | 57,561 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 53% |
| Average age | 43 | 43 |
| Years of experience | 2 | 2 |
Junior administrators are responsible for directing operations, improvements in office policies, and managing the work system. They act as mentors to a particular company administrator and work daily on various secretarial and administrative support tasks. Their duties include coordinating administrative roles and duties as well as answering calls and messages related to delivery and procurement. Also, they manage the team and design programs for the director and maintain the security and accuracy of facility records. Additionally, they participate in staff recruitment and training, as well as their supervision and implementing disciplinary actions.
A service administrator is responsible for assisting the customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints to the service manager for immediate resolution. Service administrators receive and process orders, take customers' special instructions, and ensure that they get the highest customer satisfaction, generate more revenues, and improve the company's branding recognition. A service administrator also informs the customer of promotional offers and new services by utilizing sales pitches and other marketing strategies. They should have excellent communication and customer service skills to keep a customer's loyalty.
Junior administrators and service administrators have different pay scales, as shown below.
| Junior Administrator | Service Administrator | |
| Average salary | $64,053 | $54,573 |
| Salary range | Between $45,000 And $90,000 | Between $33,000 And $88,000 |
| Highest paying City | Owings Mills, MD | Sunnyvale, CA |
| Highest paying state | Washington | California |
| Best paying company | Broward Health | VMware |
| Best paying industry | Finance | Finance |
There are a few differences between a junior administrator and a service administrator in terms of educational background:
| Junior Administrator | Service Administrator | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 53% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between junior administrators' and service administrators' demographics:
| Junior Administrator | Service Administrator | |
| Average age | 43 | 43 |
| Gender ratio | Male, 68.1% Female, 31.9% | Male, 32.4% Female, 67.6% |
| Race ratio | Black or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 10.7% White, 62.4% American Indian and Alaska Native, 0.3% | Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.6% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 9% | 9% |