Lead dispatch vs dispatch assistant

The differences between lead dispatches and dispatch assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a lead dispatch and a dispatch assistant. Additionally, a lead dispatch has an average salary of $39,625, which is higher than the $35,800 average annual salary of a dispatch assistant.

The top three skills for a lead dispatch include data entry, logistics and payroll. The most important skills for a dispatch assistant are data entry, customer service, and emergency calls.

Lead dispatch vs dispatch assistant overview

	Lead Dispatch	Dispatch Assistant
Yearly salary	$39,625	$35,800
Hourly rate	$19.05	$17.21
Growth rate	4%	4%
Number of jobs	4,847	3,581
Job satisfaction	-	-
Most common degree	High School Diploma, 34%	Bachelor's Degree, 31%
Average age	43	43
Years of experience	2	2

Lead dispatch vs dispatch assistant salary

Lead dispatches and dispatch assistants have different pay scales, as shown below.

	Lead Dispatch	Dispatch Assistant
Average salary	$39,625	$35,800
Salary range	Between $30,000 And $50,000	Between $26,000 And $48,000
Highest paying City	Seattle, WA	-
Highest paying state	Alaska	-
Best paying company	Yaamava' Resort & Casino	-
Best paying industry	Health Care	-

Differences between lead dispatch and dispatch assistant education

There are a few differences between a lead dispatch and a dispatch assistant in terms of educational background:

	Lead Dispatch	Dispatch Assistant
Most common degree	High School Diploma, 34%	Bachelor's Degree, 31%
Most common major	Business	Business
Most common college	-	-

Lead dispatch vs dispatch assistant demographics

Here are the differences between lead dispatches' and dispatch assistants' demographics:

	Lead Dispatch	Dispatch Assistant
Average age	43	43
Gender ratio	Male, 44.3% Female, 55.7%	Male, 32.5% Female, 67.5%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between lead dispatch and dispatch assistant duties and responsibilities

Lead dispatch example responsibilities.

Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
Maintain scheduling and performance data when there MDT (mobile data terminal) which is there GPS goes down.
Monitor mileage through GPS tracking software, maintain records and schedule all necessary fleet repairs base on usage and necessity.
Maintain and develop positive business relationships with a customer's key personnel involve in or directly relevant to a logistics activity.
Transition into dispatch and begin posting and dispatching emergency and non-emergency transport ambulances.

Dispatch assistant example responsibilities.

Manage delivery confirmations, travel expenses and mileage ensuring accurate payroll reporting.
Monitor daily operations of all drivers; GPS tracking.
Track drivers on GPS and dispatch drivers to pick up shipments.
Cost, eta, pricing, type of vehicle need etc) by way of Inbound/Outbound calls.
Assist the dispatcher with paperwork, directing phone calls to designate drivers, sorting /verifying call/service logs for each drivers payroll
Work with customers to generate on-line registration of warranties associate with HVAC equipment installation orders.

Lead dispatch vs dispatch assistant skills

Common lead dispatch skills

Data Entry, 15%
Logistics, 12%
Payroll, 6%
Computer System, 6%
Non-Emergency Calls, 5%
Computer Aided Dispatch, 4%

Common dispatch assistant skills

Data Entry, 23%
Customer Service, 18%
Emergency Calls, 10%
Payroll, 6%
LTL, 5%
CAD, 3%