Lead dispatch vs dispatch coordinator

The differences between lead dispatches and dispatch coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a lead dispatch and a dispatch coordinator. Additionally, a lead dispatch has an average salary of $39,625, which is higher than the $38,470 average annual salary of a dispatch coordinator.

The top three skills for a lead dispatch include data entry, logistics and payroll. The most important skills for a dispatch coordinator are customer service, data entry, and customer inquiries.

Lead dispatch vs dispatch coordinator overview

	Lead Dispatch	Dispatch Coordinator
Yearly salary	$39,625	$38,470
Hourly rate	$19.05	$18.50
Growth rate	4%	4%
Number of jobs	4,847	16,930
Job satisfaction	-	-
Most common degree	High School Diploma, 34%	Bachelor's Degree, 37%
Average age	43	43
Years of experience	2	2

Lead dispatch vs dispatch coordinator salary

Lead dispatches and dispatch coordinators have different pay scales, as shown below.

	Lead Dispatch	Dispatch Coordinator
Average salary	$39,625	$38,470
Salary range	Between $30,000 And $50,000	Between $30,000 And $47,000
Highest paying City	Seattle, WA	Bellingham, WA
Highest paying state	Alaska	Alaska
Best paying company	Yaamava' Resort & Casino	Balfour Beatty plc
Best paying industry	Health Care	Finance

Differences between lead dispatch and dispatch coordinator education

There are a few differences between a lead dispatch and a dispatch coordinator in terms of educational background:

	Lead Dispatch	Dispatch Coordinator
Most common degree	High School Diploma, 34%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Lead dispatch vs dispatch coordinator demographics

Here are the differences between lead dispatches' and dispatch coordinators' demographics:

	Lead Dispatch	Dispatch Coordinator
Average age	43	43
Gender ratio	Male, 44.3% Female, 55.7%	Male, 45.8% Female, 54.2%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between lead dispatch and dispatch coordinator duties and responsibilities

Lead dispatch example responsibilities.

Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
Maintain scheduling and performance data when there MDT (mobile data terminal) which is there GPS goes down.
Monitor mileage through GPS tracking software, maintain records and schedule all necessary fleet repairs base on usage and necessity.
Maintain and develop positive business relationships with a customer's key personnel involve in or directly relevant to a logistics activity.
Transition into dispatch and begin posting and dispatching emergency and non-emergency transport ambulances.

Dispatch coordinator example responsibilities.

Manage high volume of data entry A/R invoices and mail out invoices to customers.
Manage the customer relationship and expectations, communicate effectively, and troubleshoot and resolve technical issues.
Enter loads into AS400 system.
Dispatch drivers to customers using AS400.
Dispatch 25 HVAC technicians to various job sites.
Monitor CCTV for student activities during high traffic times.

Lead dispatch vs dispatch coordinator skills

Common lead dispatch skills

Data Entry, 15%
Logistics, 12%
Payroll, 6%
Computer System, 6%
Non-Emergency Calls, 5%
Computer Aided Dispatch, 4%

Common dispatch coordinator skills

Customer Service, 33%
Data Entry, 7%
Customer Inquiries, 5%
Delivery Appointments, 4%
Windows, 4%
Emergency Calls, 4%