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Lead dispatch vs dispatcher clerk

The differences between lead dispatches and dispatcher clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a lead dispatch and a dispatcher clerk. Additionally, a lead dispatch has an average salary of $39,625, which is higher than the $31,319 average annual salary of a dispatcher clerk.

The top three skills for a lead dispatch include data entry, logistics and payroll. The most important skills for a dispatcher clerk are customer service, DOT, and data entry.

Lead dispatch vs dispatcher clerk overview

Lead DispatchDispatcher Clerk
Yearly salary$39,625$31,319
Hourly rate$19.05$15.06
Growth rate4%-8%
Number of jobs4,84770,603
Job satisfaction--
Most common degreeHigh School Diploma, 34%High School Diploma, 31%
Average age4343
Years of experience22

Lead dispatch vs dispatcher clerk salary

Lead dispatches and dispatcher clerks have different pay scales, as shown below.

Lead DispatchDispatcher Clerk
Average salary$39,625$31,319
Salary rangeBetween $30,000 And $50,000Between $24,000 And $39,000
Highest paying CitySeattle, WALacey, WA
Highest paying stateAlaskaAlaska
Best paying companyYaamava' Resort & CasinoSouthern California Edison
Best paying industryHealth CareGovernment

Differences between lead dispatch and dispatcher clerk education

There are a few differences between a lead dispatch and a dispatcher clerk in terms of educational background:

Lead DispatchDispatcher Clerk
Most common degreeHigh School Diploma, 34%High School Diploma, 31%
Most common majorBusinessBusiness
Most common college--

Lead dispatch vs dispatcher clerk demographics

Here are the differences between lead dispatches' and dispatcher clerks' demographics:

Lead DispatchDispatcher Clerk
Average age4343
Gender ratioMale, 44.3% Female, 55.7%Male, 29.4% Female, 70.6%
Race ratioBlack or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage7%7%

Differences between lead dispatch and dispatcher clerk duties and responsibilities

Lead dispatch example responsibilities.

  • Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
  • Maintain scheduling and performance data when there MDT (mobile data terminal) which is there GPS goes down.
  • Monitor mileage through GPS tracking software, maintain records and schedule all necessary fleet repairs base on usage and necessity.
  • Maintain and develop positive business relationships with a customer's key personnel involve in or directly relevant to a logistics activity.
  • Transition into dispatch and begin posting and dispatching emergency and non-emergency transport ambulances.

Dispatcher clerk example responsibilities.

  • Manage all accounting functions such as billing, payroll, accounts receivable, accounts payable, and cost reports.
  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Use RF scanners for shipping and receiving.
  • Maintain accurate information in AS400 to ensure pay is accurate for date.
  • Update several internal database accordingly (trailer tracking, ship schedule, AS400).
  • Perform other duties: i.e., filing, copying, collating, record keeping.
  • Show more

Lead dispatch vs dispatcher clerk skills

Common lead dispatch skills
  • Data Entry, 15%
  • Logistics, 12%
  • Payroll, 6%
  • Computer System, 6%
  • Non-Emergency Calls, 5%
  • Computer Aided Dispatch, 4%
Common dispatcher clerk skills
  • Customer Service, 32%
  • DOT, 16%
  • Data Entry, 14%
  • Strong Customer Service, 6%
  • Inbound Calls, 4%
  • ETA, 4%

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