Lead dispatch vs receiver dispatcher

The differences between lead dispatches and receiver dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a lead dispatch and a receiver dispatcher. Additionally, a receiver dispatcher has an average salary of $42,822, which is higher than the $39,625 average annual salary of a lead dispatch.

The top three skills for a lead dispatch include data entry, logistics and payroll. The most important skills for a receiver dispatcher are customer service, inbound calls, and CAD.

Lead dispatch vs receiver dispatcher overview

	Lead Dispatch	Receiver Dispatcher
Yearly salary	$39,625	$42,822
Hourly rate	$19.05	$20.59
Growth rate	4%	-8%
Number of jobs	4,847	11,072
Job satisfaction	-	-
Most common degree	High School Diploma, 34%	High School Diploma, 31%
Average age	43	43
Years of experience	2	2

Lead dispatch vs receiver dispatcher salary

Lead dispatches and receiver dispatchers have different pay scales, as shown below.

	Lead Dispatch	Receiver Dispatcher
Average salary	$39,625	$42,822
Salary range	Between $30,000 And $50,000	Between $24,000 And $75,000
Highest paying City	Seattle, WA	-
Highest paying state	Alaska	-
Best paying company	Yaamava' Resort & Casino	-
Best paying industry	Health Care	-

Differences between lead dispatch and receiver dispatcher education

There are a few differences between a lead dispatch and a receiver dispatcher in terms of educational background:

	Lead Dispatch	Receiver Dispatcher
Most common degree	High School Diploma, 34%	High School Diploma, 31%
Most common major	Business	Business
Most common college	-	-

Lead dispatch vs receiver dispatcher demographics

Here are the differences between lead dispatches' and receiver dispatchers' demographics:

	Lead Dispatch	Receiver Dispatcher
Average age	43	43
Gender ratio	Male, 44.3% Female, 55.7%	Male, 29.3% Female, 70.7%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between lead dispatch and receiver dispatcher duties and responsibilities

Lead dispatch example responsibilities.

Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
Maintain scheduling and performance data when there MDT (mobile data terminal) which is there GPS goes down.
Monitor mileage through GPS tracking software, maintain records and schedule all necessary fleet repairs base on usage and necessity.
Maintain and develop positive business relationships with a customer's key personnel involve in or directly relevant to a logistics activity.
Transition into dispatch and begin posting and dispatching emergency and non-emergency transport ambulances.

Receiver dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Give members prompt updates and eta's.
Dispatch plumbers and HVAC techs to their calls and assist with directions.
Apply credit, check and cash payments to invoices into Acowin and Quickbooks.
Promote safety guidelines with accident awareness statistics and training for drivers and HVAC techs.
Advise members of AAA products and services such as mobile battery replacement and windshield repair.

Lead dispatch vs receiver dispatcher skills

Common lead dispatch skills

Data Entry, 15%
Logistics, 12%
Payroll, 6%
Computer System, 6%
Non-Emergency Calls, 5%
Computer Aided Dispatch, 4%

Common receiver dispatcher skills

Customer Service, 21%
Inbound Calls, 9%
CAD, 9%
Telephone Calls, 8%
Payroll, 7%
Service Calls, 5%