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The differences between lead field technicians and field service technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a lead field technician, becoming a field service technician takes usually requires 6-12 months. Additionally, a field service technician has an average salary of $54,339, which is higher than the $40,838 average annual salary of a lead field technician.
The top three skills for a lead field technician include customer service, data collection and GPS. The most important skills for a field service technician are customer service, preventative maintenance, and customer satisfaction.
| Lead Field Technician | Field Service Technician | |
| Yearly salary | $40,838 | $54,339 |
| Hourly rate | $19.63 | $26.12 |
| Growth rate | 9% | 8% |
| Number of jobs | 88,080 | 167,298 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 45% | Associate Degree, 40% |
| Average age | 38 | 44 |
| Years of experience | 2 | 12 |
The Lead Field Technician serves as the assistant of the Field Supervisor. Their responsibility includes taking immediate action and making decisions for instances that individuals or organizations need their help. They are the one who implements and monitors a company's guidelines and policy and maintains the standard procedure of all the systems. Also, being an assistant, they can act as an overseer to determine the employees and equipment types that need to work smoothly and orderly.
Field service technicians are skilled professionals who manage the technical needs of their clients outside the company's physical office space. They are usually on the field to visit their clients and check up on clients' equipment. Field service technicians are dispatched to provide technical support. They oversee installations, repairs, or maintenance activities. They ensure that all the work needed is done well. They also conduct diagnostic activities and troubleshooting. Field service technicians also supervise any updating or changes needed to be done in their clients' offices. They are expected to have good analytical skills, communication skills, and highly technical skills.
Lead field technicians and field service technicians have different pay scales, as shown below.
| Lead Field Technician | Field Service Technician | |
| Average salary | $40,838 | $54,339 |
| Salary range | Between $24,000 And $67,000 | Between $35,000 And $82,000 |
| Highest paying City | Oakland, CA | San Francisco, CA |
| Highest paying state | Nevada | California |
| Best paying company | Schneider Electric Industrial Services | |
| Best paying industry | Utilities | Finance |
There are a few differences between a lead field technician and a field service technician in terms of educational background:
| Lead Field Technician | Field Service Technician | |
| Most common degree | Bachelor's Degree, 45% | Associate Degree, 40% |
| Most common major | Business | Electrical Engineering |
| Most common college | Stanford University | - |
Here are the differences between lead field technicians' and field service technicians' demographics:
| Lead Field Technician | Field Service Technician | |
| Average age | 38 | 44 |
| Gender ratio | Male, 87.2% Female, 12.8% | Male, 92.3% Female, 7.7% |
| Race ratio | Black or African American, 9.7% Unknown, 5.7% Hispanic or Latino, 17.0% Asian, 10.4% White, 56.2% American Indian and Alaska Native, 1.0% | Black or African American, 4.8% Unknown, 3.8% Hispanic or Latino, 16.8% Asian, 1.7% White, 72.2% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 8% | 1% |