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Lead field technician vs field service technician

The differences between lead field technicians and field service technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a lead field technician, becoming a field service technician takes usually requires 6-12 months. Additionally, a field service technician has an average salary of $54,339, which is higher than the $40,838 average annual salary of a lead field technician.

The top three skills for a lead field technician include customer service, data collection and GPS. The most important skills for a field service technician are customer service, preventative maintenance, and customer satisfaction.

Lead field technician vs field service technician overview

Lead Field TechnicianField Service Technician
Yearly salary$40,838$54,339
Hourly rate$19.63$26.12
Growth rate9%8%
Number of jobs88,080167,298
Job satisfaction--
Most common degreeBachelor's Degree, 45%Associate Degree, 40%
Average age3844
Years of experience212

What does a lead field technician do?

The Lead Field Technician serves as the assistant of the Field Supervisor. Their responsibility includes taking immediate action and making decisions for instances that individuals or organizations need their help. They are the one who implements and monitors a company's guidelines and policy and maintains the standard procedure of all the systems. Also, being an assistant, they can act as an overseer to determine the employees and equipment types that need to work smoothly and orderly.

What does a field service technician do?

Field service technicians are skilled professionals who manage the technical needs of their clients outside the company's physical office space. They are usually on the field to visit their clients and check up on clients' equipment. Field service technicians are dispatched to provide technical support. They oversee installations, repairs, or maintenance activities. They ensure that all the work needed is done well. They also conduct diagnostic activities and troubleshooting. Field service technicians also supervise any updating or changes needed to be done in their clients' offices. They are expected to have good analytical skills, communication skills, and highly technical skills.

Lead field technician vs field service technician salary

Lead field technicians and field service technicians have different pay scales, as shown below.

Lead Field TechnicianField Service Technician
Average salary$40,838$54,339
Salary rangeBetween $24,000 And $67,000Between $35,000 And $82,000
Highest paying CityOakland, CASan Francisco, CA
Highest paying stateNevadaCalifornia
Best paying companySchneider Electric Industrial ServicesGoogle
Best paying industryUtilitiesFinance

Differences between lead field technician and field service technician education

There are a few differences between a lead field technician and a field service technician in terms of educational background:

Lead Field TechnicianField Service Technician
Most common degreeBachelor's Degree, 45%Associate Degree, 40%
Most common majorBusinessElectrical Engineering
Most common collegeStanford University-

Lead field technician vs field service technician demographics

Here are the differences between lead field technicians' and field service technicians' demographics:

Lead Field TechnicianField Service Technician
Average age3844
Gender ratioMale, 87.2% Female, 12.8%Male, 92.3% Female, 7.7%
Race ratioBlack or African American, 9.7% Unknown, 5.7% Hispanic or Latino, 17.0% Asian, 10.4% White, 56.2% American Indian and Alaska Native, 1.0%Black or African American, 4.8% Unknown, 3.8% Hispanic or Latino, 16.8% Asian, 1.7% White, 72.2% American Indian and Alaska Native, 0.7%
LGBT Percentage8%1%

Differences between lead field technician and field service technician duties and responsibilities

Lead field technician example responsibilities.

  • Lead training, operations, user hardware and software support, and logbook oversight.
  • Work directly with Crestron representatives to insure proper deployment and operations of all control devices and A/V systems.
  • Navigate in remote forest habitat with compass, aerial map, and GPS unit.
  • Call in on a very complex issue involving some RF interference at a local TV station.
  • Determine the best course of action to resolve loss of connectivity, virus attack or RF issues.
  • Provide training, schedule projects and ensure all new PC's are imaged and ready for delivery.
  • Show more

Field service technician example responsibilities.

  • Manage onsite supporting contractors to achieve customers end result to satisfaction.
  • Lead initiatives to decrease manufacturing downtime and increase QA process inspection.
  • Manage a team of 12 field engineers and 130 MRI systems in NYC.
  • Collaborate to achieve a Citrix solution for the IADC shop floor and implement the current server farm.
  • Manage and administer network security, LAN, WLAN, desktops, servers, applications, and databases.
  • Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
  • Show more

Lead field technician vs field service technician skills

Common lead field technician skills
  • Customer Service, 34%
  • Data Collection, 13%
  • GPS, 7%
  • Technical Support, 6%
  • Preventative Maintenance, 4%
  • Fiber Optic, 3%
Common field service technician skills
  • Customer Service, 19%
  • Preventative Maintenance, 8%
  • Customer Satisfaction, 6%
  • Technical Support, 5%
  • Hand Tools, 4%
  • Test Equipment, 3%

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