Lead hostess vs front desk host

Differences between lead hostess and front desk host duties and responsibilities

Lead hostess example responsibilities.

• Manage delivery schedules, outside vendors, and budget requirement, operations, and culinary staff.
• Train new hostesses of policies and operation of the POS and OpenTable.
• Supervise servers and create the wine list, including selection ordering and extensive inventory.
• Coordinate guest seating in the restaurant using OpenTable.
• Maintain VIP guest listing and coordination of special events.
• Act as operational liaison between culinary and service staff.
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Front desk host example responsibilities.

• Manage patients records by keeping all medical history, insurance and personal information update and verify abiding by HIPAA protocols.
• Skil with scanners and cash registers, particularly POS machines.
• Review arrivals, noting special requests and blocking rooms as necessary for VIP members and group check-ins.
• Cashier, operate POS system, fax, handle multiple phone lines, and transfer calls to appropriate division.
• Serve as resource for guests: make reservations and answer any questions in person, over the phone or via e-mail.
• Coordinate all daily incoming calls and assist customers with reservations and room location.
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