Lead hostess vs server and hostess

Differences between lead hostess and server and hostess duties and responsibilities

Lead hostess example responsibilities.

• Manage delivery schedules, outside vendors, and budget requirement, operations, and culinary staff.
• Train new hostesses of policies and operation of the POS and OpenTable.
• Supervise servers and create the wine list, including selection ordering and extensive inventory.
• Coordinate guest seating in the restaurant using OpenTable.
• Maintain VIP guest listing and coordination of special events.
• Act as operational liaison between culinary and service staff.
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Server and hostess example responsibilities.

• Assist guests in booking reservations and manage guest history data using OpenTable reservation system.
• Provide quality customer service, process customer transactions utilizing proprietary POS system, skillfully handle cash and credit card transactions.
• Perform bartending duties during busy events or whenever require.
• Coordinate with kitchen managerial staff using POS systems to ensure timely and accurate order preparation.
• Provide guests with an excellent dining experience by asking questions about allergies or preferences and initiating conversation for customer confidence.
• Manage expediter window paying close attention to garnishes and presentation.