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Lead technician vs hardware technician

The differences between lead technicians and hardware technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a lead technician and a hardware technician. Additionally, a lead technician has an average salary of $90,615, which is higher than the $47,851 average annual salary of a hardware technician.

The top three skills for a lead technician include java, architecture and digital transformation. The most important skills for a hardware technician are customer service, technical support, and network printers.

Lead technician vs hardware technician overview

Lead TechnicianHardware Technician
Yearly salary$90,615$47,851
Hourly rate$43.56$23.01
Growth rate10%10%
Number of jobs250,59085,174
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 40%
Average age4242
Years of experience22

What does a lead technician do?

Lead technicians are technicians who oversee the technical needs of a specific project or department. They are usually tenured employees, and their familiarity with the company's technical and technological processes, software, and hardware would be a great advantage in succeeding in their role. Lead technicians are responsible for installing, updating, and maintaining various software and hardware components in the office. They often manage a group of technicians, and they ensure that the group they manage is properly trained and well-versed on the processes of the company. Lead technicians are expected to have strong analytical skills and decision-making skills.

What does a hardware technician do?

A hardware technician is typically in charge of providing technical support to clients or employees, ensuring efficiency and client satisfaction. In a company setting, a hardware technician is responsible for performing initial assessments on computer hardware, troubleshooting, diagnosing problems, and providing step by step solutions to solve the issues. They may also perform corrective repairs on problems and conduct regular maintenance checks to ensure the quality of equipment. Furthermore, as a hardware technician, it is essential to maintain an active communication line with staff for a smooth and efficient workflow.

Lead technician vs hardware technician salary

Lead technicians and hardware technicians have different pay scales, as shown below.

Lead TechnicianHardware Technician
Average salary$90,615$47,851
Salary rangeBetween $67,000 And $121,000Between $32,000 And $71,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaDelaware
Best paying companyMetaApple
Best paying industryRetailTechnology

Differences between lead technician and hardware technician education

There are a few differences between a lead technician and a hardware technician in terms of educational background:

Lead TechnicianHardware Technician
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 40%
Most common majorComputer ScienceComputer Science
Most common collegeMassachusetts Institute of TechnologyUniversity of Pennsylvania

Lead technician vs hardware technician demographics

Here are the differences between lead technicians' and hardware technicians' demographics:

Lead TechnicianHardware Technician
Average age4242
Gender ratioMale, 83.4% Female, 16.6%Male, 90.0% Female, 10.0%
Race ratioBlack or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 15.1% White, 53.6% American Indian and Alaska Native, 0.4%Black or African American, 11.3% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 12.0% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between lead technician and hardware technician duties and responsibilities

Lead technician example responsibilities.

  • Manage and support the Cisco base corporate remote access VPN solution.
  • Manage the third party IP provider relationship and implement all the bridges between AXI4 and internal buses.
  • Used JIRA to manage the product backlog, tasks assignments, project burn-down rate and for velocity tracking purposes.
  • Manage product test support of new designs used for testing, write technical documentation in HTML improving department processes and procedures.
  • Manage customer functional areas of desktop support, field service, office services and network support to coordinate timely issue resolution.
  • Configure and manage JGroup multicasting communication for apache tomcat web servers.
  • Show more

Hardware technician example responsibilities.

  • Manage resource allocation and work scheduling for UNIX restatement administrators across all the shifts.
  • Manage all customer network equipment including routers, switches, WLC's, AP's, and firewalls.
  • Manage trouble ticket queues in order to keep tickets within SLA's and to expedite high level issues.
  • Work to troubleshoot OS and hardware issue on many computers and peripherals.
  • Test and troubleshoot: reset bios and perform power-on-self-test on servers and PCs, perform power on tests on various electronics.
  • Update LAN spreadsheets with appropriate computer information.
  • Show more

Lead technician vs hardware technician skills

Common lead technician skills
  • Java, 10%
  • Architecture, 7%
  • Digital Transformation, 6%
  • Customer Service, 6%
  • Database, 4%
  • HTML, 3%
Common hardware technician skills
  • Customer Service, 6%
  • Technical Support, 5%
  • Network Printers, 5%
  • Desktop Support, 5%
  • Test Equipment, 4%
  • Switches, 4%

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