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The differences between lead technicians and lead support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a lead technician and a lead support technician. Additionally, a lead support technician has an average salary of $95,420, which is higher than the $90,615 average annual salary of a lead technician.
The top three skills for a lead technician include java, architecture and digital transformation. The most important skills for a lead support technician are database, customer service, and customer satisfaction.
| Lead Technician | Lead Support Technician | |
| Yearly salary | $90,615 | $95,420 |
| Hourly rate | $43.56 | $45.88 |
| Growth rate | 10% | 10% |
| Number of jobs | 250,590 | 115,952 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 54% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Lead technicians are technicians who oversee the technical needs of a specific project or department. They are usually tenured employees, and their familiarity with the company's technical and technological processes, software, and hardware would be a great advantage in succeeding in their role. Lead technicians are responsible for installing, updating, and maintaining various software and hardware components in the office. They often manage a group of technicians, and they ensure that the group they manage is properly trained and well-versed on the processes of the company. Lead technicians are expected to have strong analytical skills and decision-making skills.
Lead support technicians test and troubleshoot onboard systems by using various interface tools and proprietary software. Besides following instructions, lead support technicians also work hand-in-hand with managers to ensure all quality standards are implemented. Lead support technicians also oversee and support different technical tasks, including brackets, building weldments, fabricating, and modifying support structures. Moreover, lead support technicians troubleshoot and resolve hardware and software problems.
Lead technicians and lead support technicians have different pay scales, as shown below.
| Lead Technician | Lead Support Technician | |
| Average salary | $90,615 | $95,420 |
| Salary range | Between $67,000 And $121,000 | Between $64,000 And $140,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | New Jersey |
| Best paying company | Meta | |
| Best paying industry | Retail | Technology |
There are a few differences between a lead technician and a lead support technician in terms of educational background:
| Lead Technician | Lead Support Technician | |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 54% |
| Most common major | Computer Science | Computer Science |
| Most common college | Massachusetts Institute of Technology | Stanford University |
Here are the differences between lead technicians' and lead support technicians' demographics:
| Lead Technician | Lead Support Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 83.4% Female, 16.6% | Male, 81.1% Female, 18.9% |
| Race ratio | Black or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 15.1% White, 53.6% American Indian and Alaska Native, 0.4% | Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 12.0% White, 55.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |