DEFINITION:
The Family Liaison will support in ensuring that schools in Everett Public Schools are safe and welcoming for all students and families and actively engage them in student learning and school improvement. Families and communities are integral partners in the educational and life success of our students. Family Liaisons will work in tandem with central administration and school staff to create a welcoming environment that values parents/guardians as full partners in the education and development of their children. The Liaison will serve as a bridge between school and home in ways that build trusting relationships and foster understanding using culturally and linguistically sustaining practices. The Family Liaison will play a key role in building the capacity of educators and families to collaborate around student success and in connecting students and families to opportunities and resources.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Promotes family and student engagement within the EPS and greater Everett school community to improve student achievement.
Conducts preliminary/annual assessment of family engagement structures and activities that exist in the district.
Creates and implements school climate surveys, school engagement plans, parent and guardian focus groups, and other tools and indicators to assess EPS family engagement.
Responds to concerns/issues raised by parents/guardians with empathy while using culturally and linguistically sustaining practices, and effectively follows through to resolution.
Develops strategies for building the capacity of parents to become more effective advocates for themselves and their children.
Develops families' understanding and ability to navigate the EPS system including building the capacity of parents/guardians regarding school registration, conducting residency checks, educational rights of their students, and educational access.
Connects students and their families to internal school supports and/or outside agencies and community based organizations for the purpose of ensuring the needs of students and families are met.
Ensures consistent, effective, timely, and accessible communication with families in a variety of ways including the home languages of families.
Organizes and facilitates family engagement events, workshops and programs in an effort to empower our EPS parents/guardians to support them to be the best advocates for their children. Some examples may include supporting families with understanding school policies, providing assistance with remote learning, providing technology programs for parents/guardians, and learning about the curriculum.
Provides coordination and technical assistance to ensure that parent involvement requirements are met; compiles materials and creates files to document compliance.
Provides translation and interpretation assistance for matters related to the Individualized Education Plan process for students with disabilities.
Participates in regular professional development as directed by the district to improve skills and gain knowledge about family engagement research and best practice.
Provides direct support with outreach efforts at schools and builds the capacity of the school to engage families in a culturally appropriate and meaningful way.
Performs any other duties and assumes other responsibilities as may be assigned by the Superintendent and Deputy Superintendent.
WORKING TIME:
The Parent Liaison position is a 12 month, full time position. Applicants for this position must commit to work a flexible schedule including early mornings, evenings and weekends based on school, family and district needs.
SALARY:
The pay range for this position is $48,000-$70,000 annually. The final salary within this range will be determined by the candidate's level of experience, education, and specific qualifications for the role.
REQUIRED QUALIFICATIONS:
At least 2-3 years of experience working with diverse families and in an urban setting and knowledge of their needs.
Excellent verbal and written communication skills
Deep knowledge of the functions and resources of community organizations and social service agencies providing services to families and children in Everett.
Proficient verbal and written communication skills in the home language of the families of the desired school.
Ability to take independent initiative, while committing to collaboration.
Ability to work a flexible schedule including early mornings, evenings and weekends based on school, family and district needs.
Ability to employ tact, diplomacy, and sound judgment in dealing with sensitive issues and challenging situations using culturally and linguistically sustaining practices.
Strong organizational skills.
Proficient in the Microsoft Office suite.
Ability to leverage (and when needed learn) technology and software applications to create reports, maintain records and provide data.
Ability to create and maintain strong community collaborations.
Some experience in developing and/or leading interactive workshops and training.
Willingness to learn and apply new skills and content.
Demonstrated cultural proficiency and ability to lead others in conversations of race and culture.
Deep knowledge and understanding of, and demonstrated ability to connect with the ethnic background of students and families served.
PREFERRED QUALIFICATIONS:
Familiarity with the Everett Public Schools.
Certification in translation and/or interpretation.
EPS respects linguistic diversity and believes that candidates who speak another language bring value to the district culture and diversity.
The Everett Public Schools, in accordance with its nondiscrimination policies, does not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, age, criminal record (inquiries only), disability, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics or military status, and does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals' dignity or interferes with their ability to learn or work.
$48k-70k yearly 28d ago
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Account Liaison
Bostongene 4.0
Liaison job in Waltham, MA
The Account Liaison is responsible for obtaining the requisite information required to begin BostonGene's testing, assisting with the specimen acquisition process, and communicating with clients throughout the BG testing process. This position is assigned to support certain accounts/ territories and is responsible for helping build relationships with field teams and clients. Considerable independent judgment is required to carry out assignments that have a significant impact on clients.
* All applicants need to live in Houston, TX, to support a local client on-site when needed*
Responsibilities
* Serves as client liaison for all medical, technical, sales and support services, providing timely resolution to client issues.
* Maintains accurate and complete documentation in client and patient records to continuously improve the customer service process and meet regulatory requirements.
* Meets all deliverables and goals set by the department.
* Provides support to the Sales Directors, Account Service Managers and Medical Science Liaisons for rapid resolution of client issues.
* Builds strong customer relationships through client focus, professional demeanor, reliability and responsiveness.
* Responds to client inquiries regarding clinical data, referral tests, analysis, and test ordering requirements.
* Meets all regulatory agency requirements as they pertain to job function.
* Supports new case setup and case document management.
* Exercises problem-solving and analysis skills to rapidly solve specimen and case discrepancy issues.
* Facilitates timely and accurate resolution of case discrepancies
* Helps facilitate the new client setup process.
* Utilizes laboratory information system and customer relationship management software to enter, gather, and analyze data.
* Provides proactive communication to clients related to case concerns or issues.
* Evaluates client concerns, complaints, and trends to recommend changes to accommodate client needs.
* Engages with internal client partners to identify growth opportunities.
Qualifications
* Bachelor's degree preferred.
* 1-3 years of experience in a physician's office environment, hospital environment, or other patient healthcare setting is highly preferred.
* Proficiency in healthcare and medical terminology is required.
* Knowledge of HIPAA provisions and the importance of the privacy of patient data.
* Strong customer focus and interpersonal skills.
* Demonstrates skills and a high level of attention to detail.
* Willingness to learn and understand the complexity of industry and business.
* Demonstrates ability to utilize specialty software applications for the position.
* Ability to multitask and work in a fast-paced, deadline-driven environment.
* Drive for Results (Service, Quality, and Continuous Improvement).
* Teamwork Commitment to the achievement of team and organizational goals
* Demonstrated aptitude in dealing with demanding client needs and demonstrated effective conflict resolution telephone skills.
* Able to demonstrate the ability to manage time effectively with minimal supervision.
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$52k-94k yearly est. 59d ago
Home Care Liaison
Thekey LLC
Liaison job in Needham, MA
For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.
Are you a passionate connector with a knack for building relationships and a drive to make a real difference? TheKey, the nation's premier provider of home care services, is looking for a Home Care Liaison to be the driving force behind our growth in the healthcare, legal, and financial sectors.
This isn't just a job; it's an opportunity to use your sales expertise and emotional intelligence to create meaningful connections and positively impact the lives of clients, their families, and the wider healthcare community. If you're ready to join a mission-driven team and build a dynamic career with unlimited growth potential, we want to hear from you.
What You'll Do
* Forge new partnerships: Build and nurture strong, lasting relationships with key referral sources, from clinicians and social workers to financial planners and attorneys.
* Be a brand ambassador: Actively represent TheKey at community events, networking groups, and professional meetings, raising awareness of our compassionate, high-quality care.
* Drive growth: Proactively respond to new client inquiries, conduct assessments, and guide families through the process of getting the care they need.
* Ensure satisfaction: Cultivate long-term relationships with existing referral partners and clients, ensuring their needs are met and building a pipeline of ongoing business.
* Collaborate for success: Work closely with our internal teams to ensure seamless service delivery and exceptional client satisfaction.
What We're Looking For
* A seasoned professional: You have at least four years of sales experience in healthcare, home care, or a related field.
* A people person: You're a master of sales and customer service, with the emotional intelligence to connect deeply with others.
* A strategic thinker: You can use data and analytics to make informed decisions and a working knowledge of platforms like Salesforce, Zoom, and Google products.
* A road warrior: You're comfortable with up to 80% travel and have a current driver's license.
* A self-starter: You're goal-oriented, flexible, and adaptable, with a true entrepreneurial spirit and a positive, high-energy attitude.
Why You'll Succeed at TheKey
Your passion for creating awareness of long-term care services, combined with your ability to forge strong partnerships, will be the key to your success. We're looking for someone who thrives in a challenging, consultative sales environment and is motivated by a deep commitment to doing the right thing.
Ready to make a difference and drive your career forward? Apply today and become the liaison between TheKey and a brighter future in home care.
Salary starting at $90k + Uncapped Comission
#LI-HYBRID
Benefits for full time employees
* Medical/Dental/Vision Insurance
* TouchCare VirtualCare
* Life Insurance
* Health Savings Account
* Flexible Spending Account
* 401(k) Matching
* Employee Assistance Program
* PTO Plan for Non-Exempt Employees
* Flexible PTO Plan for Exempt Employees
* Holidays and Floating Holidays
* Pet Insurance
TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
California Residents Only:
In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.
#LI-TK
#LI-TKHCL
$90k yearly Auto-Apply 10d ago
Home Care Liaison
Thekey
Liaison job in Needham, MA
For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.
Are you a passionate connector with a knack for building relationships and a drive to make a real difference? TheKey, the nation's premier provider of home care services, is looking for a Home Care Liaison to be the driving force behind our growth in the healthcare, legal, and financial sectors.
This isn't just a job; it's an opportunity to use your sales expertise and emotional intelligence to create meaningful connections and positively impact the lives of clients, their families, and the wider healthcare community. If you're ready to join a mission-driven team and build a dynamic career with unlimited growth potential, we want to hear from you.
What You'll Do
Forge new partnerships: Build and nurture strong, lasting relationships with key referral sources, from clinicians and social workers to financial planners and attorneys.
Be a brand ambassador: Actively represent TheKey at community events, networking groups, and professional meetings, raising awareness of our compassionate, high-quality care.
Drive growth: Proactively respond to new client inquiries, conduct assessments, and guide families through the process of getting the care they need.
Ensure satisfaction: Cultivate long-term relationships with existing referral partners and clients, ensuring their needs are met and building a pipeline of ongoing business.
Collaborate for success: Work closely with our internal teams to ensure seamless service delivery and exceptional client satisfaction.
What We're Looking For
A seasoned professional: You have at least four years of sales experience in healthcare, home care, or a related field.
A people person: You're a master of sales and customer service, with the emotional intelligence to connect deeply with others.
A strategic thinker: You can use data and analytics to make informed decisions and a working knowledge of platforms like Salesforce, Zoom, and Google products.
A road warrior: You're comfortable with up to 80% travel and have a current driver's license.
A self-starter: You're goal-oriented, flexible, and adaptable, with a true entrepreneurial spirit and a positive, high-energy attitude.
Why You'll Succeed at TheKey
Your passion for creating awareness of long-term care services, combined with your ability to forge strong partnerships, will be the key to your success. We're looking for someone who thrives in a challenging, consultative sales environment and is motivated by a deep commitment to doing the right thing.
Ready to make a difference and drive your career forward? Apply today and become the liaison between TheKey and a brighter future in home care.
Salary starting at $90k + Uncapped Comission
#LI-HYBRID
Benefits for full time employees
Medical/Dental/Vision Insurance
TouchCare VirtualCare
Life Insurance
Health Savings Account
Flexible Spending Account
401(k) Matching
Employee Assistance Program
PTO Plan for Non-Exempt Employees
Flexible PTO Plan for Exempt Employees
Holidays and Floating Holidays
Pet Insurance
TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
California Residents Only:
In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.
#LI-TK
#LI-TKHCL
$90k yearly Auto-Apply 10d ago
Hospital Liaison
Dasco Home Medical Equipment 3.5
Liaison job in Dover, NH
DASCO is growing! Voted one of the 2019, 2020, 2021, 2022 AND 2023 Top Places to Work in Columbus CEO magazine. We've also been named as one of America's Fast-Growing companies by Inc. 5000! Join Us!
Our benefits include: competitive compensation based on industry standards, an excellent benefits package, which includes: generous 401(k) match with immediate vesting, growth opportunities, health insurance benefit opportunities which include Medical, Dental, Vision, excellent PTO which increases based on tenure, holiday pay, and a fantastic company culture!
SUMMARY:
The Hospital Liaison serves hospital clients as an expert resource and service-oriented partner in the discharge of patients who require DME. This role delivers medical equipment in the hospital and coordinates equipment being delivered to the home.
ESSENTIAL FUNCTIONS:
Attends daily discharge planning meetings where applicable, record patient needs, communicate patient information to DASCO staff for benefits verification and inventory confirmation.
Meets with patient/family/caregiver to review discharge, equipment needs, and identify any additional needs.
Delivers equipment to patient's room for home transition, educate patient/family/caregiver on use, care and maintenance of equipment, completes necessary paperwork, accurately and patiently answers all questions.
Maintains working knowledge of home medical equipment and DASCO products and services.
Manages consignment accounts, including inventory, paperwork, and the consignment process, with efficiency and cost reduction in mind.
Supports a variety of branch operation functions as needed, which may include inventory, records-keeping, working reports, cross training in the branch and order-entry, while also maintaining policy and procedural compliance with HIPAA, The Joint Commission, State Respiratory Care Board, State Board of Pharmacy, and all other applicable rules and regulations.
Encourages and grows relationship with hospital partnership team members.
Other duties as assigned by the branch office manager.
Requirements
REQUIRED EDUCATION AND/OR EXPERIENCE:
High School diploma or GED equivalent.
PREFERRED EDUCATION AND/OR EXPERIENCE:
Associate's degree in related field.
Six months' experience in healthcare/medical/insurance/DME customer service role
ADDITIONAL QUALIFICATIONS:
None.
COMPETENCIES:
Communication Proficiency
Compliance
Customer service / Client focus
Empathy
Stress Management
POSITION TYPE/EXPECTED HOURS OF WORK:
This is a full-time position, and hours of work and days are typically Monday through Friday, 9:00 a.m. to 6:00 p.m. and includes weekends, but are subject to change based on branch needs.
SUPERVISORY RESPONSIBILITY:
This position has no supervisory role.
WORK ENVIRONMENT:
This job operates primarily in a hospital setting, and also spends some time in a professional office. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is typically required to sit; walk; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus.
TRAVEL:
Some travel is required between the branch and hospital location. Overnight travel may be required for continuing education and meetings at the corporate office.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO
#ind101
$45k-75k yearly est. 33d ago
At Risk Liaison Consentino Middle, Silver Hill and Tilton Elem
Haverhill Public Schools 3.7
Liaison job in Haverhill, MA
HAVERHILL PUBLIC SCHOOLS
HAVERHILL, MASSACHUSETTS 01830
ANTICIPATED OPENING
HAVERHILL PUBLIC SCHOOLS IS A DIVERSE ENVIRONMENT AND IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED CANDIDATES WILL RECEIVE CONSIDERATION
ANNOUNCEMENT OF POSITION
Title of Position: AT RISK LIAISON
Consentino Middle, Silver Hill and Tilton Elementary Schools
Bilingual preferred, Haitian Creole preferred
Work Year: 2025-2026 School Year - 182 Days - 10 Months
Effective Date of Employment: As soon as possible
Salary: $40,000 to $43,000 based on education and experience
Organizational Relationship
or Line of Authority: Reports directly to the Safety and Supportive Schools Liaison, Building Principals,
and/or his/her designee.
The Haverhill Public Schools serves over 8000 students across 16 schools in an urban school district. As a gateway city, Haverhill supports a large population of high need students and offers universal free lunch and breakfast to all students. Superintendent Margaret Marotta, Ed.D. is leading the district through a pivotal phase in its development, focused on graduating students who are ready to be successful citizens and leaders of the world.
The At Risk Liaison works under the supervision of the Safety and Security Liaison and works collaboratively with the building Principals, the Supervisor of Attendance and the Executive Director of Student Support Services to ensure full participation in the Haverhill Public Schools by students who are Haverhill residents enrolled in the school district. The successful candidate will serve in a liaison capacity between the school, the home and community in our efforts to improve school attendance. The At Risk Liaison selected must have the ability to support and encourage student engagement in our schools, with special attention to our at-risk populations. The liaison provides information to the administrators, teachers, and behavioral, mental health and social emotional support staff who provide professional level interventions and strategies related to student well-being, engagement and safety.
Statement of Duties:
Monitors and implements strategies to improve daily student attendance.
Act as Liaison between Administration, Guidance, Teachers, Students and Families to track attendance for at risk students.
Advise students and parents regarding education laws and subsequent consequences of habitual truancy.
In accordance with district policy, notify the HPS Registration Center of families who do not live in Haverhill and their need to enroll in their home district.
Arrange conferences with parents and school administrators and participate in a liaison capacity which includes the transportation of involved parties when necessary.
Ability to use various strategies to connect with students, including one on one meetings, family meetings, home visits, School Attendance Team meetings, community partner meetings.
Establish dialogue and communication with parents/guardians in support of student achievement/success.
Implements and monitors individual improvement plans for students; in conjunction with parental support/guardian support.
Collaborate with staff to assure appropriate implementation of behavior support plans.
Ability to analyze situations accurately and adopt an effective course of action.
Coordinates with the Supervisor of outside agencies (ie: courts, local police, youth centers) to achieve student success.
Routinely conducts frequent home visits on behalf of student well-being.
Collect and maintain intervention data.
Maintain records, histories, logs and files as required
Maintain regular and prompt attendance in the workplace.
Refer serious attendance problems according to established procedures; assist in identifying and resolving problems of students with frequent absenteeism.
Such alternatives to above qualifications as the Superintendent of Schools may find appropriate and acceptable.
Qualifications:
Bachelor's degree
preferred
Bilingual Bicultural candidates encouraged to apply
Possession of a valid driver's license is required
Ability to work with diverse populations;
Ability to work effectively with students, parents, administrators, colleagues, community, and other school system staff;
Ability to be calm under pressure, especially in difficult conversations with parents and staff.
Carry out oral and written directions; write and speak at a level sufficient to fulfill the duties to be performed for the position described.
Maintain an appropriate personal demeanor during periods of heightened stress created by outside factors not always within the ability of the employee to control at the time.
Knowledge of electronic data collection;
Such alternatives to the above qualifications as the Superintendent of Schools may find appropriate and acceptable.
Closing Date for Receipt
of Application: Until Filled
Applicant Tracking Posting #:
School Spring Tracking #:
An Equal Opportunity Employer
The Haverhill Public Schools is an Equal Opportunity Employer and is in compliance with Federal regulations prohibiting discrimination in employment on the basis of race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, or disability.
Full Time Position
Next Step HealthCare is seeking an Revenue Cycle Quality Assurance Liaison to join our team in Woburn, MA
At Next Step Healthcare, we are driven to provide each of our patients with an experience that exceeds their expectations. Whether you are a short-term patient with rehabilitation needs after a hospital stay or a long-term patient with chronic and complex care needs, our skilled nursing facilities are designed to offer personalized healthcare.
The Revenue Cycle Operations Quality Assurance Liaison is responsible for ensuring the quality of the results of the functions that contribute to the capture, management, and collection of patient service revenue.
RESPONSIBILITIES:
Collaborates with all facility-based managers involved in RCO functions to ensure compliance with established best practice business process standards and quality results.
Assists in the recruitment, selection, orientation, and training of new Business office Managers in assigned facilities.
Provides ongoing support and training to facility Business Office Managers in the areas of revenue cycle operations of census processing, resident trust fund accounts, billing, accounts receivable and collection, and the systems related to these responsibilities.
Reviews processing of census information, accounts receivable and adjustments; and assures consistent compliance with company policies and procedures as well as company practices including federal and state regulations.
Reviews Business Office Manager's management of resident trust funds on a regular basis.
Reviews Business Office Manager's management of accounts receivable collections for past due resident account and recommends action where needed.
Assists Business Office Managers with collection of outstanding accounts receivable as needed.
Verifies the revenue month end close process to ensure facilities close in accordance with company policies and procedures.
Reconciles cash logs, deposits and cash posting to ensure no unreconciled items remain from week to week, month to month.
Monitors credit balance accounts and ensures timely and accurate resolution of the balance in accordance with applicable Federal, State and company requirements.
Review and approve resident refunds per company practice/policy.
Assist in covering facilities with temporary business office staff shortages due to long-term illness or turnover, either personally or by arranging temporary coverage from other sources.
QUALIFICATIONS:
A high school degree with a minimum of 5 years' experience in nursing home bookkeeping.
Bachelor's degree is preferred.
Additional coursework in accounting/finance is recommended.
JOB SKILLS REQUIRED:
Basic computer skills.
The ability to interpret and apply standard procedures.
The ability to handle confidential information.
Problem solving & decision making skills.
The ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, polices, procedures of the business office department.
Must possess the ability to positively interact with personnel, resident, family members, visitors, government agencies/personnel and the general public.
Must have strong knowledge of the reimbursement process and regulations.
Benefits include but not limited to:
Paid time off
Health insurance including medical, dental, vision
Flexible Spending Account
Life Insurance
401(k)
Perks
Home and Auto Insurance Discounts
Verizon wireless discounts
Six Flags discounts
Next Step Healthcare is an equal opportunity employer. We embrace diversity and are committed to fostering an inclusive workplace for all employees.
HPINDOS
LI-TK1
$52k-68k yearly est. Auto-Apply 8d ago
Immigration Support Coordinator - 20 Hours
Massachusetts Eye and Ear Infirmary 4.4
Liaison job in Somerville, MA
Site: Mass General Brigham Incorporated
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
Hybrid Schedule: This role is based at Assembly Row in Somerville, with onsite work two days per week and one remote day each week. Onsite days and hours are flexible, though in-person collaboration is required on designated days.
The Immigration Support Coordinator plays a key role in supporting our international workforce. In this detail-oriented, service-focused position, you will help ensure a smooth and compliant visa sponsorship process for employees across Mass General Brigham. This is an excellent opportunity for someone who enjoys organization, collaboration, and meaningful administrative work in a mission-driven environment.
Qualifications
Education
High School Diploma or equivalent years of experience required
Associate or bachelor's degree in a related field preferred
Experience
0-1 year of experience in a business, administrative, or customer service setting preferred.
Immigration experience or an interest in immigration is preferred
Knowledge, Skills, and Abilities
Exceptional attention to detail and commitment to data accuracy
Strong organizational skills and comfort working with multiple priorities
Professionalism and discretion when handling confidential information
Solid computer literacy and willingness to learn new systems and processes
A collaborative, customer-focused mindset with strong communication skills
Problem-solving orientation and interest in continuous process improvement
Why Mass General Brigham
Meaningful work that supports a diverse, global workforce
Hybrid flexibility with a modern, collaborative office location
Opportunities to build foundational experience in immigration, HR, or operations
A culture that values teamwork, learning, and professional growth
Be part of something bigger. Apply today and help support the people who make world-class care possible at Mass General Brigham.
Additional Job Details (if applicable)
Remote Type
Hybrid
Work Location
399 Revolution Drive
Scheduled Weekly Hours
20
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $24.79/Hourly
Grade
2
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$17.4-24.8 hourly Auto-Apply 25d ago
District METCO Program Liaison
Sudbury Public Schools 4.1
Liaison job in Sudbury, MA
Title:District METCO Program Liaison Reports to: METCO Director/Building Principal The Sudbury Public School system ranks among the State of Massachusetts' oldest and most accomplished school districts. The town hosts a total of 4 elementary schools and one middle School. Sudbury is home to one of the State's oldest voluntary desegregation programs - METCO or the Metropolitan Council for Educational Opportunity program. METCO is State-funded and supervised by the Department of Education in a partnership with Sudbury's district leadership. The mission of the program is to decrease racial isolation while providing students an opportunity to grow in a rigorous academic environment. Sudbury's METCO program hosts a total of 70 students from Boston's diverse inner city communities.
Key Responsibilities and Duties:
Provides daily academic support to all learners in the classroom through individual or small group support as needed, based on student needs in collaboration with the classroom teachers;
Helps teachers, school leadership and METCO families develop strong partnerships through regular, timely and two-way communication around student learning,
Attends parent-teacher conferences and various educational support meetings as necessary;
Attends bi-weekly with METCO Director and other METCO staff to establish and monitor goals related to METCO's mission
Provides information about school and METCO activities, community resources and student's achievements to the Director for inclusion in parent communications; such as, parent newsletters and more;
Attends periodic meetings for METCO parents in Boston and Sudbury to share relevant data and build partnerships. The number of meetings per year should be in the range of 3-5;
Helps families understand standards and assessments, student test scores, student learning data and the school report card;
Collaborates with school staff on all aspects relative to the success of the student in the classroom, among peers and on the METCO bus;
Attends all relevant professional development recommended by district leadership, METCO Director especially around issues or research relative to family and student engagement practice;
Collaborates with school staff, community partners, PTO to develop programs and activities geared to reach families who are underrepresented due to social, economic, racial and/or language barriers;
Works with the METCO Director to facilitate and support the PTO in assigned schools;
Recruits METCO parents to be part of school based PTO and other decision making committees in the district;
Surveys students and families yearly to keep abreast of concerns, issues and trends in the overall quality of the SPS METCO program;
Publicizes and promotes district program for families, such as advocacy workshops, literacy workshops and math related capacity building workshops;
Serves as a liaison between Boston students, families and district staff on all relevant aspects of social and academic well being of the students with special emphasis on struggling learners and their families;
Other related duties as assigned.
Qualifications:
Experience and/or strong passion for working with students and families from diverse cultural backgrounds
Familiarity with urban and suburban school cultures
Ability to think and act in a manner that respects ethnic, cultural, sexual and linguistic diversity
Experience communicating successfully with teachers, families, administrators and students (bilingual capacity strongly preferred);
Familiar with social media trends and at ease with computers;
Familiarity with current research on effective family and student engagement in a school setting
Strong writing, speaking and collaborative skills;
College degree is preferred.
Classification: ESPA collective bargaining agreement: Level 9, Step based on experience.
Step 1: $28.64/hour
Step 2: $29.81/hour
Step 3: $30.97/hour
Schedule: Full Time
$28.6-31 hourly 32d ago
Community Liaison
Kind Senior Care
Liaison job in North Andover, MA
About Kind Senior CareKind Senior Care was founded in 2019 with the mission of helping people live independently at home while providing peace of mind for family and loved ones. We've already supported hundreds of families, and we're continuing to grow. We are now seeking a Community Liaison to join our team in Massachusetts and support our mission. Our three core values-compassion, integrity, and innovation-guide everything we do, and we're looking for someone who shares these values to help us expand our reach and continue delivering exceptional care.
Position OverviewAs a Community Liaison, you will be the face of Kind Senior Care within the community-building strategic relationships and upholding our core values in every interaction. You will focus on establishing and nurturing referral partnerships with a range of healthcare and community-based organizations, including skilled nursing facilities, hospitals, assisted/independent living communities, home health agencies, hospice providers, and geriatric care managers. By showcasing the value and quality of our private care services, you'll play a pivotal role in helping us achieve our mission of delivering the best care in New England-starting right here in Massachusetts.
Key Responsibilities
Community Representation: Exemplify Kind Senior Care's mission and values at all times, serving as an ambassador for our brand.
Relationship Building: Identify, establish, and maintain strong connections with key referral sources such as skilled nursing facilities, hospitals, assisted and independent living communities, home health agencies, hospice providers, and geriatric care managers.
Sales & Growth:
Develop and execute a strategic plan to meet and exceed quarterly growth targets.
Conduct meetings, presentations, and follow-ups to introduce our services and secure referrals.
Collaborative Coordination: Work closely with our care coordination teams to facilitate a seamless onboarding process for new clients, reinforcing a reputation for exceptional care.
Territory Management:
Maintain regular outreach and visibility within the North Shore, Boston North, and Merrimack Valley regions.
Attend networking events, professional conferences, and community gatherings to expand our referral network.
Reporting & Analysis: Track performance metrics, maintain comprehensive records of sales activities, and report progress to leadership to inform strategic decisions.
Qualifications
Experience: 3-5 years in outside sales, business development, or community relations (healthcare or senior care experience strongly preferred).
Education: Bachelor's degree in business, marketing, or a related field (or equivalent professional experience).
Communication Skills: Excellent presentation, negotiation, and interpersonal skills, with the ability to instill confidence and build trust.
Values-Driven: Proven integrity and empathy, reflecting our commitment to providing high-quality, compassionate care.
Organization & Self-Motivation: A proactive individual with excellent territory management skills and the drive to work independently in a fast-paced environment.
Travel: Must hold a valid driver's license and have reliable transportation for travel throughout the designated territory.
Why Join Kind Senior Care?
Competitive Compensation: A base salary ($68k-$78k) plus bonus program with potential to earn additional $20k+.
Professional Growth: Become part of a growing organization that places a high value on development and advancement.
Supportive Culture: Work alongside a caring team devoted to delivering top-tier care to our senior clients.
Meaningful Impact: Your success directly shapes the well-being of seniors in your community and advances our broader goal to be New England's best private care provider.
Help us shape the future of senior care in Massachusetts-and beyond! Compensation: $68,000.00 - $100,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We might be biased, but we think that Kind Senior Care is a pretty great place to work! The work we do is transformative for seniors and their family and friends. If you have a passion for helping others and providing care is more than just a job, you might be a great fit for Kind. Our Caregivers feel good about the work they do, and we provide state of the art training to help you every step of the way. We also provide all necessary PPE, and our Caregivers work 1v1 with our clients in the home.
We are proud to announce that Kind has received the Best of Home Care - Employer of Choice Award for 2022 and 2023!
$68k-100k yearly Auto-Apply 60d+ ago
Transistant Assistance Coordinator (per-diem)
Guardian Angel Senior Services 3.7
Liaison job in Marlborough, MA
Summary:The Transitional Assistance Coordinator will assist Guardian Angel in service adults with developmental disabilities, individuals who are blind or visually impaired, and adolescents with brain injury. This position must be motivated by being an instrumental part of giving a participant at a facility level of care the opportunity to rejoin community living with support in place to live a safe and fulfilling life. Work collaboratively and under the instruction of discharge planners and State Case Mangers, the TA Coordinator will assist in the execution of service plans designed to develop, maintain, and/or maximize the participant's independent functioning in self-care, physical and emotional growth, socialization, communication, and vocational skills.
Responsibilities:
The TA Coordinator position involves assisting with participant transition from skilled nursing facilities to community Living with appropriate support. Transitional assistance Coordination can include any or all the following:
Following MassAbility policies, procedures and reporting in a timely manner
Assisting with housing search, voucher and housing applications
Attending housing appointments with participants for housing interviewing, touring and others
Assisting with core documents applications required by housing authorities, such as an ID or Social Security Card
Setting up apartments as preferred by participants.
Maintaining active communication with MassAbility case manager with updates on participant.
Attending transition meetings prior to participant discharge
Tracking and documenting direct services, housing application, shopping expenses and all communications related to participants.
Communicating with MassAbility. CM and other members of the transition team prior discharge
Coordinating with MassAbility. CM on home modifications needs
Initiating home assessments on housing space for suitable housing goods and furnishing
Purchasing furniture, housing goods and all essential items based on Participant preferences.
Setting up utilities services as needed
Adequately updating service activity log, delivery reports and submitting reimbursements in a timely fashion.
Attending interdisciplinary training, in-service and meeting to maintain and improve TA service-related knowledge.
To assist in the development of information concerning care plans.
Arranging transportation under TA plan and/or transporting individuals in their own vehicle.
Requirements:
Have a college degree (preferably in a human service field), plus experience in providing community-based services to individuals with disabilities; or at least 2 years comparable, community-based, life or work experience providing services to individuals with disabilities and/or persons 60 years or older
Valid driver's license, clean driving record, and a reliable clean, insured vehicle that has had manufacturer's recommended scheduled services and transports client as appropriate.
To work flexibly to meet the occasional requirements to work outside normal hours.
Maintain confidentiality of sensitive information
Utilize effective time management techniques to ensure tasks are prioritized, and agreed deadlines are met.
Attend all relevant supervision and meetings.
Complies with State/Federal regulatory acts and agency policies.
Respects and maintains client confidentiality at all times.
Reports concerns of client abuse or neglect.
Refrain from discussing personal problems, concerns, or opinions with client, or client representatives.
Can communicate effectively in the language and communication style of the Participant to whom they provide services and his or her family.
Skills:
Written and oral communication skills, problem solving skills, planning and budgeting skills, Math Aptitude, Professionalism, Lift and move up to 75 lbs.
$33k-40k yearly est. Auto-Apply 60d+ ago
Clinical Liaison (LPN/RN)
Houseworks Home Care 4.0
Liaison job in Waltham, MA
About HouseWorks Fueled by a real understanding of today's challenges, HouseWorks is committed to a fundamental re-imagining of what it means to age. With over 20 years of operating experience, we have built a replicable service prototype, developed profitable, long-standing referral relationships, and created an innovative brand that positions us to serve the future customer. HouseWorks has grown to be one of the largest single-site private home care companies in the country and is dedicated to improving the health and well-being of its employees and the people it serves.We are embarking on an exciting new growth chapter that focuses on client service excellence, caregiver engagement, technological innovation, and growth in new markets.
The Opportunity
We are a mission-driven organization that is dedicated to improving the lives of seniors as they age. We are passionate about what we do -- providing seniors and their families with a comprehensive, vetted and coordinated in-home service network that is high-touch, tech-enabled, compassionate and extremely well managed. We are in the exciting and dynamic home healthcare industry. Our market opportunity is large and growing as the baby boomers age and the home increasingly becomes the epicenter for care as consumers demand convenience and lower-cost solutions.
Job Summary
The LPN/RN serves as an integral member of the team, providing high-quality, client-centered care within the private pay program. Under the direction and supervision of the Vice President of Clinical Services, the nurse delivers skilled nursing services, ensures adherence to care standards, and promotes optimal client outcomes. The LPN/RN is expected to perform all duties consistent with the scope of practice for their licensure while upholding the highest standards of professionalism, ethics, and community service.
Essential Duties and Responsibilities:
Conduct comprehensive in-home client assessments to evaluate health status, environment, and care needs.
Develop, implement, and manage individualized care plans in collaboration with the client, family, and care team.
Provide clinical support, supervision, and guidance to caregivers in the field to ensure quality and consistency of care.
Conduct caregiver skills assessments and competency evaluations as required.
Oversee and manage medication administration, reconciliation, and documentation.
Communicate regularly with the care management team regarding client progress, changes in condition, and care plan adjustments.
Educate clients and families on health management, disease prevention, and self-care techniques to promote independence and well-being.
Document all nursing activities, assessments, and communications accurately and promptly in accordance with agency policy.
Report any significant change in the client's condition to the appropriate parties in a timely manner.
Perform other related duties as assigned
Qualifications and Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and work collaboratively with all team members in the accounting department. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Represents and supports the Agency within the community in a positive and professional manner
Currently an LPN or RN in practicing state.
One or more years of experience in clinical home health services, or equivalent preferred.
Must be a licensed driver in the appropriate state and have transportation
Current CPR certification
Demonstrated computer literacy skills.
Work Environment:
Significant portion of daily assignment involves application of manual skill requiring motor coordination and finger dexterity, (administration of routine treatments & injections). Work does involve occupational risk (needle puncture, back injury). Routine exposure to infectious hazards, including blood borne pathogens.
Frequent degree of travel required - upwards of 75% - depending on business needs
Benefits:
401k
Medical, Vision & Dental Insurance
PTO, Sick Time, Floating Holidays
Pay Range: The hiring range for this position is $40-$50/Hourly. Various factors will determine final compensation such as a candidate's years of relevant work experience, skills, certifications, and location.
HWOS1000
HouseWorks is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.
$40-50 hourly Auto-Apply 60d+ ago
Hospital Liaison
Carsonvalleyhealth
Liaison job in Wilmington, MA
Offering $15.50 - $23.00 per hour. The Liaison will interact daily with hospital case managers at each facility assigned to deliver and set up O2 portability, nebulizers, and small DME items for patient discharge. The Liaison will provide education on insurance criteria and documentation requirements, equipment, and programs available to benefit patients and to facilitate discharge.
Job Responsibilities:
Stock vehicle daily with necessary equipment, disposables, patient setup paperwork and marketing literature needed for that day
Make rounds to contact all case managers each day at each facility assigned to them to let them know they are at the facility should case managers identify a patient discharge equipment need
Communicate with center throughout the day on O2 discharges so that center can schedule SR to complete home set up of equipment
Understand and communicate coverage criteria to case managers and patients as applicable
Complete setup paperwork daily for all equipment delivered
Assist with getting CMNs and chart notes as requested by center daily required for billin
$15.5-23 hourly 1d ago
Hospital Liaison
TCH Group, LLC 2.9
Liaison job in Wilmington, MA
Offering $15.50 - $23.00 per hour. The Liaison will interact daily with hospital case managers at each facility assigned to deliver and set up O2 portability, nebulizers, and small DME items for patient discharge. The Liaison will provide education on insurance criteria and documentation requirements, equipment, and programs available to benefit patients and to facilitate discharge.
Job Responsibilities:
Stock vehicle daily with necessary equipment, disposables, patient setup paperwork and marketing literature needed for that day
Make rounds to contact all case managers each day at each facility assigned to them to let them know they are at the facility should case managers identify a patient discharge equipment need
Communicate with center throughout the day on O2 discharges so that center can schedule SR to complete home set up of equipment
Understand and communicate coverage criteria to case managers and patients as applicable
Complete setup paperwork daily for all equipment delivered
Assist with getting CMNs and chart notes as requested by center daily required for billin
$15.5-23 hourly 1d ago
ALS Clinical Trials & Drug Development Liaison
ALS TDI
Liaison job in Watertown Town, MA
Job Description
The ALS Therapy Development Institute (ALS TDI) is a leading non-profit biotechnology company dedicated to discovering and advancing effective treatments for amyotrophic lateral sclerosis (ALS). At ALS TDI, we are driven by our mission to find therapies that can make a real difference for patients living with ALS.
Overview
We are seeking a highly knowledgeable and mission-driven professional to survey and synthesize the ALS clinical trial landscape, engage directly with drug sponsors, and translate complex scientific information for internal teams, patients facing ALS, and the broader ALS community. This role serves as a critical bridge between drug developers, researchers, patients, and internal stakeholders, ensuring that information around ALS clinical trials remains accurate, current, and accessible.
Key Responsibilities
Clinical Trial Landscape Analysis
Continuously monitor and evaluate the global ALS clinical trial and drug development landscape, focusing on clinical and late stage pre-clinical programs.
Track trial designs, endpoints, enrollment criteria, timelines, and outcomes
Identify trends, gaps, and emerging therapeutic approaches relevant to ALS
Stakeholder Engagement
Conference regularly with pharmaceutical and biotechnology sponsors, academic investigators, and clinical research programs
Develop and maintain professional relationships to support information exchange and collaboration
Represent the organization in meetings, briefings, and conferences related to ALS drug development
Education & Knowledge Translation
Educate internal teams on ALS clinical trials, therapeutic mechanisms, and regulatory developments
Translate technical and scientific information into clear, accurate, and accessible content for the ALS community, including patients, caregivers, and advocates
Take part in virtual meetings with families facing clinical trial decisions
Support presentations, briefings, webinars, and written materials tailored to diverse audiences
Platform Management & Accuracy
Monitor and review the ALS Trial Navigator to ensure accuracy, completeness, and timeliness
Collaborate with digital, communications, and scientific teams to maintain high-quality, trusted resources
Reporting & Documentation
Prepare summaries, landscape reports, and briefing documents for leadership and the ALS TDI Development Team
Maintain organized records of sponsor interactions, trial updates, and key insights
Qualifications
Required
Strong understanding of clinical trial design and drug development, preferably in neurodegenerative diseases or ALS
Demonstrated ability to communicate complex scientific information clearly to both technical and lay audiences
Experience engaging with external stakeholders such as biotech/pharma sponsors or academic researchers
Ability to convey empathy and warmth in conversations with patient community
Preferred
Direct experience with ALS research, clinical trials, or patient advocacy
Familiarity with regulatory pathways (FDA, EMA) and trial registries (e.g., ClinicalTrials.gov)
ALS-TDI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Posted by ApplicantPro
$51k-111k yearly est. 6d ago
ALS Clinical Trials & Drug Development Liaison
Als Tdi
Liaison job in Watertown Town, MA
The ALS Therapy Development Institute (ALS TDI) is a leading non-profit biotechnology company dedicated to discovering and advancing effective treatments for amyotrophic lateral sclerosis (ALS). At ALS TDI, we are driven by our mission to find therapies that can make a real difference for patients living with ALS.
Overview
We are seeking a highly knowledgeable and mission-driven professional to survey and synthesize the ALS clinical trial landscape, engage directly with drug sponsors, and translate complex scientific information for internal teams, patients facing ALS, and the broader ALS community. This role serves as a critical bridge between drug developers, researchers, patients, and internal stakeholders, ensuring that information around ALS clinical trials remains accurate, current, and accessible.
Key Responsibilities
Clinical Trial Landscape Analysis
Continuously monitor and evaluate the global ALS clinical trial and drug development landscape, focusing on clinical and late stage pre-clinical programs.
Track trial designs, endpoints, enrollment criteria, timelines, and outcomes
Identify trends, gaps, and emerging therapeutic approaches relevant to ALS
Stakeholder Engagement
Conference regularly with pharmaceutical and biotechnology sponsors, academic investigators, and clinical research programs
Develop and maintain professional relationships to support information exchange and collaboration
Represent the organization in meetings, briefings, and conferences related to ALS drug development
Education & Knowledge Translation
Educate internal teams on ALS clinical trials, therapeutic mechanisms, and regulatory developments
Translate technical and scientific information into clear, accurate, and accessible content for the ALS community, including patients, caregivers, and advocates
Take part in virtual meetings with families facing clinical trial decisions
Support presentations, briefings, webinars, and written materials tailored to diverse audiences
Platform Management & Accuracy
Monitor and review the ALS Trial Navigator to ensure accuracy, completeness, and timeliness
Collaborate with digital, communications, and scientific teams to maintain high-quality, trusted resources
Reporting & Documentation
Prepare summaries, landscape reports, and briefing documents for leadership and the ALS TDI Development Team
Maintain organized records of sponsor interactions, trial updates, and key insights
Qualifications
Strong understanding of clinical trial design and drug development, preferably in neurodegenerative diseases or ALS
Demonstrated ability to communicate complex scientific information clearly to both technical and lay audiences
Experience engaging with external stakeholders such as biotech/pharma sponsors or academic researchers
Ability to convey empathy and warmth in conversations with patient community
Preferred
Direct experience with ALS research, clinical trials, or patient advocacy
Familiarity with regulatory pathways (FDA, EMA) and trial registries (e.g., ClinicalTrials.gov)
ALS-TDI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$51k-111k yearly est. 6d ago
Implementation Support Coordinator
Psi Services 4.5
Liaison job in Concord, NH
**Title:** Implementation Support Coord. **Salary:** $65K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Implementation Support Coordinator at PSI supports the business through daily operational, technical, and quality assurance tasks related to the client intake process for AI Content Generation and Test Prep implementations. This role ensures that every client project enters implementation fully validated, documented, and ready for execution in collaboration with internal teams and external partners.
The Implementation Support Coordinator reports to the Vice President of Learning and Test Prep Revenue. This is a full-time permanent position, flexible from Monday to Friday during typical office hours, and can be performed remotely.
**Role Responsibilities**
+ Manage the client intake process, including reviewing and tracking all deliverables (blueprints, source materials, sample items, branding assets, subscription details, developer credentials).
+ Organize and upload files within SharePoint and other designated structures, ensuring consistent naming conventions and correct folder placement.
+ Validate intake deliverables for completeness, file format, and version control, following established standards and playbooks.
+ Help update and version intake documentation and presentation templates to reflect client branding, scope, and current status.
+ Serve as the first internal line of quality assurance for initial app or content builds, reviewing functionality, layout, accessibility, branding alignment, and metadata accuracy.
+ Log and track QA findings, ensuring all issues are documented and corrected prior to client handoff.
+ Attend and contribute to weekly coordination meetings, preparing and sending call summaries and tracking assigned actions.
+ Respond promptly to internal and external communications, escalating blockers or unresolved questions as needed.
+ Collaborate with cross-functional teams to align intake and QA schedules with implementation milestones.
+ Support lessons-learned documentation by highlighting recurring issues or areas for process improvement.
**Knowledge, Skills and Experience Requirements**
+ High school diploma or equivalent required; Bachelor's degree preferred.
+ 1+ years' experience in client management, project coordination, quality assurance, or a related field.
+ Experience with project management processes and tools (e.g., Monday, Airtable, SharePoint) preferred.
+ Demonstrated ability to manage technical documentation and version control.
**Benefits & Culture**
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$65k yearly 7d ago
SY 25-26 RISE ACADEMY RESTORATIVE JUSTICE AND OUTREACH SPECIALIST
Lawrence Public Schools 4.1
Liaison job in Lawrence, MA
307632002
SALARY RANGE: $51,215.00-$75,747.00
$51.2k-75.7k yearly 45d ago
Multilingual Liaison I
Manchester School District 3.9
Liaison job in Manchester, NH
The Manchester School District offers a full benefits package to all eligible employees including:
Anthem Medical insurance
Anthem Vision insurance
Delta Dental insurance
Company funded HSA for select Anthem health plans
Flexible spending accounts
Retirement pension plan
Tuition Reimbursement
Gym Reimbursement
Company sponsored life insurance
403(b) tax sheltered annuity plan
Vision discounts
Medical incentive rewards
Employee assistance program
Many more.
Minimum Qualifications and Requirements:
Associate's degree or at least two years of college. Evaluation & verification of international higher education transcripts/degrees is required through an accredited service. Any evaluation agency that is a current member of the National Association of Credential Evaluation Services (NACES) can be used for this purpose.
Written and spoken fluency in applicable World language(s) at the intermediate-high level, as determined by either the AAPPL or Avant STAMP 4S world language assessments, which are aligned to the National Council of State Supervisors of
Foreign Language (NCSSFL) & American Council of the Teaching of Foreign Languages (ACTFL) language proficiency benchmarks.
Ability to work with families, diverse cultures and organizations.
Must be proficient in the use of technology, systems and software.
Valid NH driver's license
Multilingual Liaisons serve as a critical link between the school and families with limited English proficiency. Multilingual Liaisons facilitate two-way communication between our multilingual families and school staff. Our team of Multilingual Liaisons are dedicated to building meaningful relationships with students and families to support engagement, collaboration and student success.
Major Responsibilities:
Provide language assistance services through interpretation and translation to families with limited English proficiency (LEP).
Help to promote effective cross-cultural communication between students and families with limited English proficiency to school staff.
Provide school staff with updates about the challenges facing culturally and linguistically diverse students and families.
Provide language assistance and sociocultural support to LEP families during school registration and orientation.
Assist with various school and district family and community engagement events to ensure access to LEP students and families, both during the school day and outside of school hour, including, but not limited to, open house events, parent teacher conferences, disciplinary hearings, special education related meetings, and summer events and programs.
Conduct home visits and/or ongoing outreach to culturally and linguistically diverse families to support student success.
Assist LEP families in the registration process for student participation in after-school activities.
Provide language assistance and sociocultural support within the classroom context for Newcomer students to ensure a successful transition to the district.
Application Procedure:
The Manchester School District uses this Applicant Tracking on-line application platform, please visit our site: ******************************* The Manchester School District's website is *************
$26k-34k yearly est. 60d+ ago
Spanish Speaking Family Liaison - EHS
Everett School District 3.9
Liaison job in Everett, MA
Spanish Speaking Family Liaison DEFINITION: The Family Liaison will support in ensuring that schools in Everett Public Schools are safe and welcoming for all students and families and actively engage them in student learning and school improvement. Families and communities are integral partners in the educational and life success of our students. Family Liaisons will work in tandem with central administration and school staff to create a welcoming environment that values parents/guardians as full partners in the education and development of their children. The Liaison will serve as a bridge between school and home in ways that build trusting relationships and foster understanding using culturally and linguistically sustaining practices. The Family Liaison will play a key role in building the capacity of educators and families to collaborate around student success and in connecting students and families to opportunities and resources.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Promotes family and student engagement within the EPS and greater Everett school community to improve student achievement.
* Conducts preliminary/annual assessment of family engagement structures and activities that exist in the district.
* Creates and implements school climate surveys, school engagement plans, parent and guardian focus groups, and other tools and indicators to assess EPS family engagement.
* Responds to concerns/issues raised by parents/guardians with empathy while using culturally and linguistically sustaining practices, and effectively follows through to resolution.
* Develops strategies for building the capacity of parents to become more effective advocates for themselves and their children.
* Develops families' understanding and ability to navigate the EPS system including building the capacity of parents/guardians regarding school registration, conducting residency checks, educational rights of their students, and educational access.
* Connects students and their families to internal school supports and/or outside agencies and community based organizations for the purpose of ensuring the needs of students and families are met.
* Ensures consistent, effective, timely, and accessible communication with families in a variety of ways including the home languages of families.
* Organizes and facilitates family engagement events, workshops and programs in an effort to empower our EPS parents/guardians to support them to be the best advocates for their children. Some examples may include supporting families with understanding school policies, providing assistance with remote learning, providing technology programs for parents/guardians, and learning about the curriculum.
* Provides coordination and technical assistance to ensure that parent involvement requirements are met; compiles materials and creates files to document compliance.
* Provides translation and interpretation assistance for matters related to the Individualized Education Plan process for students with disabilities.
* Participates in regular professional development as directed by the district to improve skills and gain knowledge about family engagement research and best practice.
* Provides direct support with outreach efforts at schools and builds the capacity of the school to engage families in a culturally appropriate and meaningful way.
* Performs any other duties and assumes other responsibilities as may be assigned by the Superintendent and Deputy Superintendent.
WORKING TIME:
The Parent Liaison position is a 12 month, full time position. Applicants for this position must commit to work a flexible schedule including early mornings, evenings and weekends based on school, family and district needs.
REQUIRED QUALIFICATIONS:
* At least 2-3 years of experience working with diverse families and in an urban setting and knowledge of their needs.
* Excellent verbal and written communication skills
* Deep knowledge of the functions and resources of community organizations and social service agencies providing services to families and children in Everett.
* Proficient verbal and written communication skills in the home language of the families of the desired school.
* Ability to take independent initiative, while committing to collaboration.
* Ability to work a flexible schedule including early mornings, evenings and weekends based on school, family and district needs.
* Ability to employ tact, diplomacy, and sound judgment in dealing with sensitive issues and challenging situations using culturally and linguistically sustaining practices.
* Strong organizational skills.
* Proficient in the Microsoft Office suite.
* Ability to leverage (and when needed learn) technology and software applications to create reports, maintain records and provide data.
* Ability to create and maintain strong community collaborations.
* Some experience in developing and/or leading interactive workshops and training.
* Willingness to learn and apply new skills and content.
* Demonstrated cultural proficiency and ability to lead others in conversations of race and culture.
* Deep knowledge and understanding of, and demonstrated ability to connect with the ethnic background of students and families served.
SALARY :
The pay range for this position is $48,000-$70,000 annually. The final salary within this range will be determined by the candidate's level of experience, education, and specific qualifications for the role.
PREFERRED QUALIFICATIONS:
* Familiarity with the Everett Public Schools.
* Certification in translation and/or interpretation.
* EPS respects linguistic diversity and believes that candidates who speak another language bring value to the district culture and diversity.
The Everett Public Schools, in accordance with its nondiscrimination policies, does not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, age, criminal record (inquiries only), disability, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics or military status, and does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals' dignity or interferes with their ability to learn or work.
The average liaison in Manchester, NH earns between $27,000 and $85,000 annually. This compares to the national average liaison range of $30,000 to $95,000.
Average liaison salary in Manchester, NH
$48,000
What are the biggest employers of Liaisons in Manchester, NH?
The biggest employers of Liaisons in Manchester, NH are: