Liaison jobs in Matthews, NC - 172 jobs

The Liaison will interact daily with hospital case managers at each facility assigned to deliver and set up O2 portability, nebulizers, and small DME items for patient discharge. The Liaison will provide education on insurance criteria and documentation requirements, equipment, and programs available to benefit patients and to facilitate discharge. Job Responsibilities: Stock vehicle daily with necessary equipment, disposables, patient setup paperwork and marketing literature needed for that day Make rounds to contact all case managers each day at each facility assigned to them to let them know they are at the facility should case managers identify a patient discharge equipment need Communicate with center throughout the day on O2 discharges so that center can schedule SR to complete home set up of equipment Understand and communicate coverage criteria to case managers and patients as applicable Complete setup paperwork daily for all equipment delivered Assist with getting CMNs and chart notes as requested by center daily required for billin

This position is responsible for the sales and marketing efforts for a specific area. This person is responsible for ensuring solid and sustainable relationships with long-term care facilities while driving revenue for the area through effective sales practices and processes. Responsibilities Serve as Sales representative in the defined area. Must have Health Insurance license within 45 days of employment. Travel 75% of the time. No direct reports. Create demand by successfully finding, developing and selling services to new accounts. Expand and maintain professional relationships with new and existing customers within designated region. Successfully execute sales activities and provide accurate and timely reporting. Contact prospective leads and identify up sell opportunities. Assist with any potential business opportunities. Assist clients with completion of enrollment forms as needed. Proactively contact sales leads and maintain an accurate sales pipeline. Ensure client satisfaction is met and maintained. Conduct business in a professional, ethical and honest manner at all times. Completing pre-calls to responsible parties for nursing home residents to inform them of services. Comfortably present Company services with proper decision makers. Follow up to ensure prospective clients have received marketing materials. Answer any questions from prospects in a timely manner. Ensures that the activities of operations are conducted in a manner that is consistent with overall Company protocol and are in compliance with Federal, State and payer regulations, guidelines and requirements. Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy. Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times. Reacts positively to change and performs other duties as assigned. Qualifications Bachelor of Science in related field preferred; High School Diploma required. 3 years healthcare sales experience preferred. Excellent communication, presentation and computer skills. Sensitive to deadlines and completed reporting in a timely manner. Must be goal oriented, sensitive to deadlines and have a passion to help others. Must be self-motivated and able to problem solve and multitask. Must have own transportation, good driving record and auto insurance. We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen. We are an equal opportunity employer.

Visit the FullHR Web page We are seeking a Client Services Coordinator Professional to join our team! You will be directly responsible for supporting or connecting clients with credentialed professional Specialists. Administrative Outsourced Services HR / Insurance Benefits Agency Office Manager NOTE: Requires current Life and Health Insurance Producer License Responsibilities: Resolve client inquiries and complaints Expand business reach through networking techniques Comply with insurance standards and regulations Track and identify areas of improvement Build agency reputation and growth through positive customer relationships, marketing programs, and lead acquisition Create and enforce office policies, standards, and procedures to help the agency run smoothly and profitably Supervise personnel, create schedules, manage daily operations and hold staff accountable to their performance goals Assist in member - carrier mediation, customer sales, claims processing and resolution Assist with telephone and on-site group benefit enrollments $ Assist in Recruiting / Staffing / Hiring Assist with Enrollment of New Hire Payroll paperwork Assist client employees with New Hire paperwork / Employee Handbook and Policies. Facilitate client communication and FullHR Professionals for Payroll Administration / Worker's Compensation Insurance / Group Health Benefits and Human Resources Assist with Group Health Quoting Assist Client Members with finding local service providers Payroll Administration Company Overview Company Overview FullHR is a fully integrated Human Resources, Payroll, Benefits, and Compliance solutions provider dedicated to helping growing businesses operate more efficiently, compliantly, and confidently. Headquartered in Charlotte, North Carolina, FullHR partners with companies ranging from 10 to 500 employees across multiple industries and states. FullHR delivers a true back-office solution-combining licensed professionals, proven processes, and integrated technology-to manage the complexities of employment administration. From recruitment support and onboarding to payroll processing, benefits administration, HR compliance, and risk mitigation, FullHR allows business owners and leadership teams to focus on growth while we handle the work behind the scenes. What sets FullHR apart is its integrated model. Payroll, HR, benefits, insurance, and compliance are not siloed-they are aligned through FullHR's technology ecosystem and supported by experienced HR professionals, benefits specialists, and licensed insurance advisors. This structure reduces risk, eliminates duplication, and delivers measurable value. With hundreds of carrier relationships and deep regulatory expertise, FullHR acts as a trusted extension of each client's management team-helping organizations attract talent, remain compliant, control costs, and scale with confidence. FullHR - Expert administrative support, empowering owners to focus on profitable growth. FullHR, Inc was established over 25 years ago in Charlotte, NC and is a well-established Outsourced Services company located in Charlotte is seeking an Assistant Office Manager Licensed in Life and Health Insurance. The best candidate will have your Health and Life License in North or South Carolina and it must be in good standing. You must also have at least two years' experience in the industry of either Insurance, Payroll, Human Resources, and/or Benefit Enrollment. The dress attire is business casual. After a waiting period, Comprehensive Benefits include Medical Plan Options and Company Paid Employee Dental / Vision / $100,000 Life / $100,000 AD&D / Long-Term & Short-Term Disability with matching funds for our flexible retirement plan. If interested, please reply with your updated resume for the job role listed below. Job Qualification Requirements: Highly capable of managing all business operations Sales and Management experience Straightforward communicator, dependable and strong leadership skills Must have at least 2 years working in a full-service benefit group lines agency, Payroll Manager or Human Resource management experience Must have an active Life & Health Insurance License Problem Solving Skills Organizational Skills Time Management Telephone Skills Comprehensive use of Microsoft Office 365 Microsoft Teams, Ring Central, WebEx Hosting Skills Previous experience in insurance, customer service, or other related fields Ability to build rapport with clients Strong negotiation skills Excellent written and verbal communication skills Ability to prioritize and multitask Job Type: Full-time Compensation: $18 Per hour to $26.50 per hour ($37,440 - $55,000 /year+) Life and Health License permits more hours to extend HR duties and creates additional commission opportunity) Required education: Bachelor's Degree Required experience: Proven experience using Office and Excel Technology is not optional and Either Payroll Administration, Customer Service, (PEO) Professional Employer Organization, Benefit specialist, Project Manager, or Assistant Office Manager: 2 years

Job Description Visit the FullHR Web page We are seeking a Client Services Coordinator Professional to join our team! You will be directly responsible for supporting or connecting clients with credentialed professional Specialists. Administrative Outsourced Services HR / Insurance Benefits Agency Office Manager NOTE: Requires current Life and Health Insurance Producer License Responsibilities: Resolve client inquiries and complaints Expand business reach through networking techniques Comply with insurance standards and regulations Track and identify areas of improvement Build agency reputation and growth through positive customer relationships, marketing programs, and lead acquisition Create and enforce office policies, standards, and procedures to help the agency run smoothly and profitably Supervise personnel, create schedules, manage daily operations and hold staff accountable to their performance goals Assist in member - carrier mediation, customer sales, claims processing and resolution Assist with telephone and on-site group benefit enrollments $ Assist in Recruiting / Staffing / Hiring Assist with Enrollment of New Hire Payroll paperwork Assist client employees with New Hire paperwork / Employee Handbook and Policies. Facilitate client communication and FullHR Professionals for Payroll Administration / Worker's Compensation Insurance / Group Health Benefits and Human Resources Assist with Group Health Quoting Assist Client Members with finding local service providers Payroll Administration Company Overview Company Overview FullHR is a fully integrated Human Resources, Payroll, Benefits, and Compliance solutions provider dedicated to helping growing businesses operate more efficiently, compliantly, and confidently. Headquartered in Charlotte, North Carolina, FullHR partners with companies ranging from 10 to 500 employees across multiple industries and states. FullHR delivers a true back-office solution-combining licensed professionals, proven processes, and integrated technology-to manage the complexities of employment administration. From recruitment support and onboarding to payroll processing, benefits administration, HR compliance, and risk mitigation, FullHR allows business owners and leadership teams to focus on growth while we handle the work behind the scenes. What sets FullHR apart is its integrated model. Payroll, HR, benefits, insurance, and compliance are not siloed-they are aligned through FullHR's technology ecosystem and supported by experienced HR professionals, benefits specialists, and licensed insurance advisors. This structure reduces risk, eliminates duplication, and delivers measurable value. With hundreds of carrier relationships and deep regulatory expertise, FullHR acts as a trusted extension of each client's management team-helping organizations attract talent, remain compliant, control costs, and scale with confidence. FullHR - Expert administrative support, empowering owners to focus on profitable growth. FullHR, Inc was established over 25 years ago in Charlotte, NC and is a well-established Outsourced Services company located in Charlotte is seeking an Assistant Office Manager Licensed in Life and Health Insurance. The best candidate will have your Health and Life License in North or South Carolina and it must be in good standing. You must also have at least two years' experience in the industry of either Insurance, Payroll, Human Resources, and/or Benefit Enrollment. The dress attire is business casual. After a waiting period, Comprehensive Benefits include Medical Plan Options and Company Paid Employee Dental / Vision / $100,000 Life / $100,000 AD&D / Long-Term & Short-Term Disability with matching funds for our flexible retirement plan. If interested, please reply with your updated resume for the job role listed below. Job Qualification Requirements: Highly capable of managing all business operations Sales and Management experience Straightforward communicator, dependable and strong leadership skills Must have at least 2 years working in a full-service benefit group lines agency, Payroll Manager or Human Resource management experience Must have an active Life & Health Insurance License Problem Solving Skills Organizational Skills Time Management Telephone Skills Comprehensive use of Microsoft Office 365 Microsoft Teams, Ring Central, WebEx Hosting Skills Previous experience in insurance, customer service, or other related fields Ability to build rapport with clients Strong negotiation skills Excellent written and verbal communication skills Ability to prioritize and multitask Job Type: Full-time Compensation: $18 Per hour to $26.50 per hour ($37,440 - $55,000 /year+) Life and Health License permits more hours to extend HR duties and creates additional commission opportunity) Required education: Bachelor's Degree Required experience: Proven experience using Office and Excel Technology is not optional and Either Payroll Administration, Customer Service, (PEO) Professional Employer Organization, Benefit specialist, Project Manager, or Assistant Office Manager: 2 years Powered by JazzHR RBzI2ZjmJn

Date Available: Upon final approval Attachment(s): * Home School Liaison.pdf

Embark on Your Next Big Adventure with Discovery ABA Community Liaison Role: Hybrid Remote with High Regional Travel Discover a Career With Purpose At Discovery ABA, we're explorers at heart-charting new paths to help children grow, learn, and thrive. Every child's journey is unique, and we're dedicated to guiding North Carolina families toward the support they need. We're seeking a Community Liaison-a natural connector, relationship builder, and storyteller-ready to open doors and create meaningful connections across the region. Your Mission As our Charlotte-based Community Liaison, you'll be the face of Discovery ABA-introducing pediatricians, schools, behavioral health providers, and local organizations to the life-changing work we do. Whether you're grabbing coffee with a pediatric practice in Charlotte, attending a community event, or connecting with referral partners throughout North Carolina, you'll be our local presence and trusted voice. On this journey, you will: Build and nurture relationships with pediatric providers, behavioral health professionals, schools, and referral partners Represent Discovery ABA at community events, site visits, and professional meetings throughout the region Share our mission in ways that resonate and inspire trust Respond promptly to incoming referrals to ensure families receive care without delay Work closely with our intake and clinical teams for smooth service onboarding Identify new outreach opportunities and untapped networks across the state Track outreach efforts and insights to guide our growth in North Carolina Requirements The Tools You'll Need Qualifications & Requirements: 2+ years of experience in ABA intake, healthcare operations, or marketing Proven success in referral-based business development, provider relations, or healthcare sales Background in pediatric services, behavioral health, or healthcare a strong plus Must have a reliable vehicle and be comfortable with frequent regional travel (mileage reimbursed) Highly organized with initiative, creativity, and strong interpersonal skills Benefits Why Join the Discovery ABA Crew? Competitive Salary: $50K-$65K depending on experience Benefits That Support You: Medical, Dental, Vision, 401(k) with company match, generous PTO & paid holidays Pathways for Growth: Join a fast-growing organization with room to advance Purposeful Impact: Every connection you make helps a child access the care they deserve This isn't just a job-it's an expedition with a mission. If you're ready to combine your professional strengths with a passion for helping families, let's start the journey together. Apply today and begin your adventure with Discovery ABA. Discovery ABA is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.

VIA Health Partners is an industry leader and top-10 nationally ranked provider of end-of-life care. More importantly we are proud to be a community based, not for profit hospice & palliative care provider. We have deep community roots, with decades of experience serving ALL patients' and families' needs regardless of their ability to pay or their medical complexity. We are a people first organization whose funds go to serve our mission. Due to our significant growth, we are looking for amazing new staff who share these same values. Apply now and be a part of our success story. We provide excellent benefits including: Medical, Vision, and Dental plans through BCBS 28 days of Paid Time Off Excellent mileage reimbursement rate 403b Retirement plan with matching Focused programs honoring Veteran patients Assistance with achieving Certified Hospice & Palliative Nurse (CHPN) Best Orientation and Onboarding program you've experienced Seasoned Hospice leaders guiding your career growth Essential Functions Direct Inpatient Care Serves as the “face” and liaison between VIA and the hospital systems in our service area. Provides information to patients, families and healthcare professionals interested in hospice services. Visits and assesses existing VIA patients admitted to the hospital within 24 hours of admission notification. Reviews inpatient medical records on all hospice consults, referrals and existing patients. Collaborates with the appropriate Team Manager to determine admission status or level of care for existing patients. Initiates and maintains a liaison relationship with all hospital discharge planners and case managers to effectively coordinate and ensure collaborative management of the patient while hospitalized. Reliably communicates pertinent patient information to both members of the hospice interdisciplinary team and the hospital personnel. Ensures adherence to the hospice Plan of Care, while collaborating with hospital staff and incorporating individualized goals and interventions. Coordinates and communicates discharge disposition with the Referral Center Triage Staff, Hospital Liaison Clinical Coordinator, and the primary hospice team. Presents hospice services, conducts hospital nursing assessment to identify patient/caregiver needs, coordinates ancillary services, develops General Inpatient Plan of Care, and begins collaborative discharge planning with hospital personnel for newly admitted hospice patients at the General Inpatient Level. Professional and Personal Accountability Ensures that VIA professional reputation is maintained and projected. Demonstrates competency in knowledge and skills. Assumes responsibility for professional development and staying abreast of current trends in the healthcare field. Incorporates new information and methods into practice. Maintains current professional licensure, CPR certification and CEU requirements. Understands that physicians' offices, hospital personnel, assisted living communities, long term care communities, VIA Home Care and HART Teams and IPU staff are our customers and strives for a positive and productive relationship. Maintains productive and professional relations with external agencies and healthcare providers. Assumes periodic on-call responsibilities and holiday coverage. Works very closely with the Business Development & Marketing team, communicating any pertinent information, needs, or concerns relative to exceeding the expectations of the client/referral sources. (i.e. Hospital Systems) Ensures accurate, complete and timely clinical documentation in accordance with VIA's guidelines Keeps clinical records current by synchronizing laptop information prior to documenting and after completion. Completes and submits all clinical documentation per VIA clinical documentation guidelines (i.e., both electronic and hard copy documentation is due within 24 hours of visit). Communication via Secure Messages, Referral Memo and voice messages should be completed by the end of the business day the communication is obtained. Appropriately utilizes VIA patient related protocols, standing orders, Hospice Pharmacia MUG guidelines, appropriate criteria for oxygen use and other specialized treatments. Initiates and maintains current medication profile as directed by physician. Coordinates care with physicians and hospital personnel utilizing the VIA Palliative Intervention Algorithm. May perform other duties as required. Qualifications Minimum Qualifications A Diploma or Associate's Degree in nursing required; Bachelor's Degree preferred. Current, active, and unrestricted NC/SC license as Registered Nurse (RN). Current CPR required; CHPN preferred. Oncology nurse certification if required for chemotherapy administration. Minimum 2 years related experience. Experience in direct care of patients with life limiting illnesses required. Related experience may include hospice and palliative care; family medicine; internal medicine; geriatrics, oncology; home health care; medical surgical. Prior experience in working in an environment which focuses on the pediatric population is required for Kids Path Nurse with BCLS (CPR) training for both adult and child/infant required. Computer proficiency is required.

The Respiratory Therapist - Liaison is responsible for assessment of patient/client respiratory equipment needs and the selection, instruction, and troubleshooting of appropriate equipment and/or services provided to meet those needs. Responsibilities and Duties of the Respiratory Therapist - Liaison: 1. Complies with all applicable company policies, procedures, and patient protocols. Comply with all current government regulations and professional standards respecting patient care. 2. Assesses the need of the patient/client and the best choice of equipment and/or services to meet those needs. 3. Involves the patient/client and/or family, caregiver in the selection process. 4. Instructs patients/clients in the proper use and care of the ordered equipment according to the written policies and procedures for that equipment. 5. Communicates with the patient's/client's physician on changes in condition and/or needs and carries out adjustments to the Plan of Care/Treatment. 6. Completes patient/client account paperwork, including Plan of Care/Treatment and assessments. Maintain, implement, and update patient's plan of care and records according to Advent Home Medical policy. 7. Acts as a liaison between the company and the patient/client, family, caregiver, physician, and other healthcare agencies and staff on the case. 8. Conducts, participates, and attends educational meetings and seminars for healthcare workers, patients/clients, families, caregivers, physicians, and interested community members on areas of need. 9. Assists in resolving patient equipment problems of an immediate or “emergency” nature. 10. Assists with preventive maintenance, required service checks, and patient/environmental assessment of home respiratory equipment during scheduled visits to patients. 11. Monitors respiratory supply levels and place orders to replenish stock as approved by Sr. Warehouse Manager. 12. Assumes on-call responsibilities during non-business hours in accordance with the company's policy. 13. Develops technical knowledge of the respiratory products/services offered by the company and be prepared to provide information of it to others upon request. 14. Educates fellow company employees on the features and benefits of respiratory equipment, including appropriate safety features. 15. Participates in educational and professional programs and/or review professional literature on an ongoing basis; to maintain knowledge and competency in current and developing techniques, professional standards, and the DME products and services offered by the company. 16. Assumes full responsibility for his/her own actions, professional skills, and attitudes. 17. Maintains current licensure in all states where patient care will be provided. 18. Facilitates communication and collaboration between identified referral source/s and internal departments. 19. Markets the company in a positive and professional manner. Qualifications: • RCP Licensed in home state. • Graduate of an accredited respiratory care program. • Two-year hospital based respiratory care experience preferred. • One year's home care experience preferred. • Thorough knowledge and skill related to respiratory care field. • Ability to effectively supervise clinical personnel. • Ability to recognize the needs and concerns of people to result in constructive working relationships. • Basic computer skills and knowledge. • People-sensitive characteristics with a genuine desire to help others. • Ability to effectively communicate orally and in writing. • Basic understanding of insurance requirements (Medicare, Medicaid, and private insurance) Pay Rate: Starting at $70,000 annually

Replies within 24 hours Benefits: Bonus based on performance Flexible schedule Profit sharing The Marketing & Community Relations Manager will be responsible for increasing brand visibility, generating referrals, and expanding community partnerships for Angelic Home Care Agency. This individual will manage all aspects of outreach, marketing campaigns, CRM coordination, and public engagement with the goal of driving business growth and fostering lasting relationships with referral partners and prospective clients. Primary Responsibilities Develop and implement strategic marketing and community engagement plans Make outbound calls to potential clients, social workers, case managers, and community partners to generate referrals and build relationships Schedule and conduct visits to hospitals, clinics, assisted living communities, senior centers, and 55+ communities to promote agency services Attend networking events, conferences, and health fairs to represent the agency and build visibility Manage and update CRM system with referral partner information, follow-up tasks, and lead activity Build and maintain drip email campaigns and automated workflows for lead nurturing and relationship development. Post regular content across social media platforms to promote the agency and engage audiences Collaborate with internal team to design flyers, brochures, and digital marketing materials Track marketing and outreach activities and report progress and results to agency leadership Maintain relationships with key referral partners through regular check-ins and value-based outreach Monitor and respond to inquiries received through digital platforms, phone calls, or community visits Coordinate and participate in company-sponsored events or speaking engagements Stay informed on local healthcare and senior care landscape to identify new referral opportunities Additional related duties as assigned Minimum Qualifications Proven experience in sales, business development, community outreach, or marketing-especially in healthcare, senior services, or a related field Strong communication and interpersonal skills, with a demonstrated ability to build trust and relationships with clients and referral sources Familiarity with CRM systems, social media platforms, and digital marketing tools Background in home care, healthcare, or working with seniors is highly preferred Valid driver's license and reliable transportation Must be able to work flexible hours, including occasional evenings and weekends Must pass pre-employment screenings Preferred Qualifications Experience working with hospitals, social workers, or senior care referral sources Graphic design or content creation experience using Canva or similar platforms Familiarity with home care, senior care, or healthcare services industry Bilingual (Spanish/English) preferred but not required Skills for Success Energetic and outgoing with a passion for connecting with others Strong organizational and time management skills Detail-oriented and creative problem solver Ability to work independently and collaboratively in a fast-paced environment Excellent verbal and written communication skills Professional, friendly, and reliable demeanor Ability to track data and measure marketing campaign effectiveness Physical Requirements Ability to lift up to 25 lbs. for marketing materials and event setup Frequent travel within the local community for networking and outreach Sitting, standing, and walking for extended periods Use of standard office equipment including computers, phones, and printers Work EnvironmentThis position operates both in a professional office setting and offsite in the community. It involves regular attendance at local events, client meetings, and community partner visits. Standard office equipment and CRM/marketing software will be used routinely. Compensation: $30,000.00 - $35,000.00 per year A Charlotte Mecklenburg County Home Care Agency Angelic Home Care, we provide exceptional care so that our clients have the support they need to enjoy the quality of life they deserve in the place their most comfortable at home. We strive to help people have their best day - every day - whatever that looks like for them. Our team of trusted caregivers are passionate about providing personalized care, creating meaningful relationships and making a difference in the lives of others. As a home care agency owner, l'm dedicated to providing compassionate and personalized care, fostering dignity and independence for our clients. Our skilled team or caregivers are trained to provide exceptional services tailored to individual needs, ensuring a supportive and person centered environment for those we serve. We believe in home as the starting point for healing and are committed to being there every step of the way.

Job DescriptionSalary: $22 to $27 Per Hour Here we grow again! Now hiring an Outstanding Community Support Team Qualified Professional (QP) If you are ready to start out or start over with a dynamic team of awesome member-focused stars, now is the time to apply. We are hiring a new teammate to keep up with our rapidly expanding Community Support Team. Looking for a professional, fun, dynamic personality to join the best team in the area. Company: Empowerment Quality Care Services Who We Are Looking For: Are you a dedicated individual who is passionate about making a positive impact in the lives of those in our community? Empowerment Quality Care Services is seeking a talented individual to join our team as a Community Support Team Qualified Professional. In this role, you will play a crucial part in delivering direct services within the Community Supports Team Service area, with the aim of enhancing the quality of life and community connections for the families we serve. What You Will Do: As a Community Supports Team Qualified Professional, you will work under the supervision of the Team Lead to provide therapeutic services to our members and their families. Your responsibilities will include: Delivering therapeutic interventions and activities that improve the overall quality of life for members. Documenting all engagements in compliance with regulations. Collaborating Treatment team meetings and creating Person Centered Plans to assist members along the continuum of care. Minimizing the negative effects of psychiatric symptoms or substance dependence. Working autonomously and in collaboration with community resources. Assisting members and families during times of crisis with clinically appropriate interventions. Developing socialization skills, adaptation skills, behavior management, and anger management in a holistic manner. Participating in case management to connect members with meaningful community services and referrals. Qualifications to Join Our Team: If you are ready to make a meaningful difference in the lives of our community members, we encourage you to apply if you have: A Bachelor's level degree in human services with 2 years of post-graduate fieldwork with adults A Bachelor's level degree in any field of study with 4 years of post-graduate fieldwork with adults A Master's level degree in human services with 1 year of post-graduate fieldwork with adults A Master's level degree in any field of study with 2 years of post-graduate fieldwork with adults We Offer: Empowerment Quality Care Services provides comprehensive compensation and benefits to full-time employees, including: Competitive compensation with regular performance feedback Paid time off About Us: Empowerment Quality Care Services is a local wellness organization committed to helping individuals and families achieve wellness. Our services include mental health, substance abuse treatment, outpatient services, laboratory testing, medication management, and community and in-home mental health services for adults and children. Since our establishment in 2009, we have been delivering quality services to our local communities through proven programs and treatment methods. Our qualified professional staff understands the importance of affecting positive change and restoring wellness in the lives of those we serve. Our Mission: At Empowerment Quality Care Services, our mission is to foster continual growth in the lives of those we serve, our colleagues, our culturally diverse communities, and ourselves. We enhance recovery, wellness, self-determination, and independence by providing person-centered support, advocacy, and outreach efforts delivered with empathy and respect. We believe in whole-person treatment and strive to provide healthy resources to our clients and staff. Physical Demands: Regularly walk, stand, or stoop Occasionally lift, carry, push, or pull objects weighing up to 25 pounds. Regularly drive a motor vehicle Must be physically able to complete NCI+ and CPR. If you are ready to make a real difference in the lives of the people we serve, please apply today to join our team. Empowerment Quality Care Services is an equal opportunity employer providing reasonable accommodation to qualified employees with protected disabilities as defined by applicable laws, regulations, and ordinances.

ROOF ABOVE Roof Above is NC's most comprehensive homeless service provider. Our mission is to unite our community to end homelessness, one life at a time. Focusing on individuals experiencing homelessness, Roof Above offers everything from street outreach to shelter to Rapid Rehousing to Permanent Supportive Housing. Roof Above's services and programs reach over 1,300 individuals every day across nine campuses in Charlotte. Roof Above was born through the merger of Urban Ministry Center and Men's Shelter of Charlotte in 2019. POSITION SUMMARY The Housing Navigator QT Street Outreach position provides services to individuals who are unsheltered and living on the streets or in a place not meant for human habitation. The position is on a team specific to a partnership with the QuikTrip (QT) corporation. Subsequently, the primary outreach footprint is QT locations (and designated surrounding areas) within Mecklenburg County. The primary goal of the position is to help an individual connect to a permanent housing solution. Outreach will include rapport building, helping individuals with basic needs, and connecting individuals to other appropriate resources. The position may also provide outreach services outside of the primary designated areas, as directed, to assist with broader coverage across the County. Hours are full-time (40 hours/week). The schedule of days/hours will be determined prior to formally hiring. This position is primarily Monday through Friday, 8:00am - 4:00pm; however, the QT Street Outreach team (along with the Supervisor) work on a rotating basis an evening shift (1:00pm-9:00pm) and a Saturday (8:00am-4:00pm). ESSENTIAL FUNCTIONS Regularly visiting and canvassing QT locations and surrounding areas to engage with individuals experiencing homelessness. Seeking pathways for individuals to secure permanent housing. Completing Permanent Supportive Housing applications, Coordinated Entries, and appropriately documenting engagement and outreach within the Bitfocus Homeless Management Information System. Connecting individuals to other appropriate resources and ensuring that individuals are document-ready for housing. Transporting individuals to appointments and other appropriate resources. Conducting crisis intervention and management services when needed, utilizing de-escalation techniques, and connecting individuals with appropriate levels of care. Participating in relevant community meetings, workgroups, and/or partnerships to fold into the system of Outreach within Mecklenburg County. Helping individuals connect to and access basic needs. Collaborating with other Roof Above program team members as appropriate. Participating in staff training and development activities as directed. Qualifications EDUCATION, EXPERIENCE AND SKILLS REQUIRED A bachelor's degree is required. Prior experience working with individuals experiencing homelessness. Understanding and use of databases and data analysis. Ability to take initiative with minimal direction. Ability to prioritize when facing multiple responsibilities and tasks. Strong communication and interpersonal skills. Attitude and Courtesy: Is respectful and courteous to others, practice the ability to cooperate. Is attentive to the concerns, ideas, and issues expressed by others. Shows consideration for and values the opinions of neighbors, other staff, volunteers, and donors. Demonstrate proper judgment and decision-making skills. Secure relevant information, appropriately identify causes of problems, and take or recommend appropriate courses of action. PROGRAM OVERVIEW The Housing Navigator QT Street Outreach position is part of a team rooted in a partnership with QuickTrip (QT). This means that the outreach services are available to any QT within Mecklenburg County, with the flexibility to concentrate our efforts on the stores prioritized by QT. The workflow of these six team members will be a combination of regularly scheduled check-ins along with the ability for quick response at the request of QT partners. The primary focus of the engagement will be onsite at QT locations; however, the team will have flexibility to engage within an agreed upon radius around any QT store to proactively identify individuals who may frequent the store. The team will also inform and be in communication with other street outreach service providers within Mecklenburg County. The team will outreach in the spirit of Roof Above's vision of service provision, which prioritizes housing. The team builds rapport with individuals believed to be homeless, connects them with appropriate resources and services including shelter and pathways to housing. This team is not responsible for telling individuals to leave an area or responding to destructive and dangerous behavior. The team, when fully staffed, will operate six days a week - Monday through Saturday. WORKING ENVIRONMENT Individual must be able to work with limited supervision, embrace a fast-paced environment, and be comfortable de-escalating negative behaviors with diverse individuals including persons with mental illness and substance use issues. Must be able to stand for long periods of time. Must also be comfortable with mobile working. This team is intended to be outside, on the streets, with desk space being offered from time to time (as needed) at various locations operated by Roof Above. OUR VALUES: Heart for the Work We choose this work and embrace this place. We practice radical compassion. We each do our unique part to end homelessness. Solution-Oriented Grounding ourselves in what we know, we imagine what is possible. We are intentional about getting the right people involved and we move towards effective action. We are exhaustive in our search for solutions. Bring Our Best We practice self-care, self-awareness, and safety. We recognize what we need to let go of to move forward. We exercise diligence and grit. Value Others We honor the profound worth of each life and our work reflects it. We meet people where they are and approach others with genuine curiosity. We know we can't do it alone. We are stronger and smarter together. Roof Above is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Bring Your Passion. We are actively seeking a compassionate and skilled Community Support Team (CST) Substance Use Professional to join our team full-time. This role is essential to our mission, providing therapy, crisis support, and service coordination for mental health clients in a variety of settings. As a Community Support Team (CST) Substance Use Professional with Carolina Outreach, you will provide Community Support Team Services to Mental Health and Substance Abuse consumers. Build Your Purpose. Carolina Outreach, an ncg CARE partner, is a leading provider of community-based behavioral health services in North Carolina. As part of the ncg CARE network, we are dedicated to improving lives by delivering evidence-based mental health care for children, adolescents, and adults. Our comprehensive range of services include school-based therapy, outpatient treatment, psychiatric evaluations, community support, and substance use services. Position Description: Location: Charlotte, NC Serve as a member of the client's Community Support Team and take the lead in the development, coordination, revision, monitoring and implementation of the client's Person-Centered Plan. Assist in identifying, planning, scheduling, monitoring and implementing services for the consumer. Work to coordinate service delivery with other staff and/or across agencies Develop transition plans when clients move in and out of services. Develop therapeutic interventions to work with client. Provide any written documentation as required. This will include treatment notes, goals and plans for the medical record (e.g., Service notes, person-centered plan etc.) The above statements describe the general nature of work being performed and are not an exhaustive list of all responsibilities. Compensation: This position is compensated using a piece rate model, where pay is based on the Relative Value Units (RVUs) assigned to each billable service. Each clinical service (e.g., individual therapy, group therapy, assessments) is assigned a specific RVU value, and your total compensation is determined by the number and type of services you deliver. Orientation: $25.00 Estimated income ranges: Associate Licensed: $36 - $37.50 Fully Licensed: $39 - $40.50 Qualifications Position Qualifications. Education: Master's (Required) Licensure: Mental Health license such as LCSW, LCSWA, LCMHC, LCMHCA , LCAS, or LCASA. Experience: Working with Adults in MH and/or SUD: 1 year preferred. Grow with Us. Come be part of an inclusive culture that values excellence, innovation, and discovery. As an organization, we have exciting opportunities to be forward-thinking leaders in our field. We want talented individuals to join us, examine our current operations, and create innovative solutions that will revolutionize and enhance the way we approach our work. Beyond the engaging work, you'll also benefit from ncg CARE's competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only. Consumer-driven health plan coverage provided by Anthem Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists. Health Savings Account (HSA) or Flex Spending Account (FSA) Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget. Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp. An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for child care. Generous paid time off 401k or Roth IRA Retirement Programs administered by Empower Financial planning and education services at no cost to you Educational Assistance (your position, date of hire and years of service determine your eligibility) ncg CARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future. Equal opportunity employer: ncg CARE and each of its affiliated partners are equal opportunity employers. We consider all qualified candidates without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or other protected characteristic. We believe it's important to create an inclusive workplace for everyone, so please reach out if you need an accommodation in the application or interview process as our goal is to create an environment where you are able to fully participate. You can contact us at ******************. ncg CARE participates in the E-Verify program. Therefore, any employment with ncg CARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States. EEO is the Law EEO Supplement E-Verify Family Medical Leave Pay Transparency ncg CARE and all partner affiliates maintain a drug-free workplace.

We are actively seeking talented individuals to join our team. With competitive benefits and a supportive work environment, this is the perfect opportunity to take your career to the next level. The Hospice Community Liaison develops strong and long-lasting relationships with key client referral sources and potential client interaction across the service territory. This role also is responsible for executing any and all marketing and sales related functions including events, presentations, client calls, etc. required to accelerate the growth of the patient census. This person has the ability to prioritize and work independently to meet defined goals while exhibiting a service orientation to both staff and clients. This person is a professional team player with a positive attitude towards building goodwill and positive rapport within the community. This person relies on experience and judgment to plan and accomplish goals. The ideal candidate will demonstrate an aggressive winning attitude and commitment to meeting personal sales goals but is flexible to utilize other Hospice teammates where appropriate to assist with meeting company goals. Duties and Responsibilities Stewards the philosophy/mission of the company, which focuses on the overriding values of human dignity and respectful response to the needs of persons with life threatening/terminal and/or chronic illnesses. Works industriously to achieve company census and revenue objectives. Consistently meets all referral sales call goals-with referral and/or potential client calls with source decision makers each working day. Continuously cultivates new business opportunities and creates new client referral sources. Keeps accurate, thorough and timely records of all sales calls and activities. Finds, creates and attends effective networking activities once approved by management. Spends time getting to know potential clients at facilities and events. Additional duties may be assigned as needed. Qualifications An Associates Degree in Business or Health related field with a minimum of 2 years prior experience in hospice, or other related business sales is preferred. Must have existing relationships with referral sources in the service area. Must have knowledge of physicians, hospitals, skilled nursing facilities, assisted and independent living facilities, case managers and discharge planners in the service area. Knowledge, Skills, and Abilities Must be able to read, write, speak, and understand the English language. Must possess excellent customer communication skills and effectively communicates with all staff personnel to coordinate marketing and sales activities. Must demonstrate the ability to respond professionally and appropriately on behalf of the company. Must have the ability to create written professional documentation and correspondence. Must have the ability to create presentations and make presentations to small groups. Must display the highest level of professionalism as a company representative. Must display superior customer service orientation and maintains high level of customer service focus through prompt and timely response and accurate follow through. Requires outstanding organizational skills, problem solving skills, thoroughness, adaptability to shifting priorities and multi-tasking. Must work well as a teammate and comfortable partnering with other teammates to accomplish company goals. Must also demonstrate a sense of understanding and urgency for priorities. Must possess the ability to handle confidential information and act as hospice spokesperson. Must effectively manage company resources regarding expenses. Must have knowledge in HIPAA compliance and regulations. Working Conditions Requires travel within the agency's service area in personal automobile, therefore, must have a current driver's license, auto insurance, and have the ability to operate an automobile. Works in office area(s), community and long term care facilities. Moves intermittently during working hours. Is subject to frequent interruptions. Is involved with patients, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances. Is subject to hostile and emotionally upset patients, family members, personnel, and visitors. Is subject to frequent home and facility visits. Is involved in community/civic health matters/projects as appropriate. Attends and participates in continuing educational programs. Is subject to injury from falls, burns from equipment, odors, etc., throughout the work day, as well as to reactions from dust, disinfectants and other air contaminants. Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet.

Job DescriptionSalary: $18 per billable hour About Exhale Integrative Services At Exhale Integrative Services, LLC, we provide compassionate, high-quality mental health carethrough an integrative approach grounded in evidence-based practices. Our CARF-alignedprograms serve children, adolescents, adults, couples, and familiesboth in our clinic and incommunity settings. At Exhale Integrative Services, LLC, our mission is to providecompassionate and comprehensive support to children, adolescents, and adults facing lifechallenges. We believe that everyone deserves access to high-quality mental health services byusing INTEGRATED evidence based practices. We are committed to helping our familiesachieve their best possible well being and overall health by EMBRACING and RESTORINGtheir MENTAL HEALTH. Position Summary We are dedicated to offering a comprehensive range of services designed to address the evolvingneeds of our community. These services include evidence-based interventions, school-based andoutpatient therapy, psychiatric evaluations and treatment, Community Support, and substance use services, among others. The primary goal of this position is to deliver Peer Support Services to individuals living withmental health and/or substance use disorders who are engaged in Permanent Supportive Housingand the Transition to Community Living program. These services are aimed at enhancingindividuals ability to successfully maintain independent living in the community by supporting their tenancy. Peer Support Services with a tenancy focus are intended for individuals who are already stablyhoused but continue to need assistance with maintaining housing, strengthening communityinvolvement, building social supports, and improving overall quality of life. This service acts asa step-down from more intensive programs (such as Community Support Team or Transition Management Services), providing a lighter level of support to individuals who have maintainedstable housing for at least 90 days following lease initiation but still benefit from continuedtenancy-related support. Key Responsibilities - Collaborates with the clients therapists to determine the individuals status and responseto treatment; symptom assessment and management; - Provide individual supportive counseling using the WRAP model; - Assists and supports activities-of-daily-living, social, interpersonal relationships, andleisure-time-activity services; - Provides highly individualized services in the community and promotes individual self-determination and decision-making. - Collaborates with therapists and medical providers to promote a culture in which eachindividuals point of view and preferences are recognized, understood, respected andintegrated into treatment, rehabilitation, and community self-help activities. - Works a non-traditional schedule and make themselves available as needed to meet withclients as frequently as needed and at times convenient to them, be available after-hoursand go to clients homes quickly after hours as needed in crises. Also, available to clients24/7 in the event of a crisis - Complete Community Engagement events to engage client into services. - Demonstrate fidelity to the CST Model as measured by internal and external quality audits. - Attend and actively participate in weekly CST team meetings. Qualifications - Education: Qualifications: Highschool Diploma/GED - Licensure/ Certification: Must hold a current NC Certification for Peer Support Specialists. Must complete CST training approved by NC DHHS or MCO within required timelines. - Preferred Skills: Fluency in Spanish is preferred but not required. - Demonstrated cultural competence and sensitivity to diverse populations. - Strong verbal and written communication skills; clinician-level fluency in English. - Valid drivers license, reliable transportation, and personal laptop. - Ability to work some evenings and spend the majority of time in clients homes orcommunity locations. - Clear background check and drug screening; free from illicit substance use. Compensation & Benefits - Rate: 18.00 per billable hour - Professional Development: o Ongoing trainings in CARF-aligned, evidence-based practices o Support for licensure/certification requirements Equal Opportunity & Legal Notice Exhale Integrative Services, LLC is an equal employment opportunity employer. We welcomeapplicants of all backgrounds and do not discriminate on the basis of race, religion, color,national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status,disability, genetic information, or any other protected characteristic. Reasonable accommodations are available under the ADA; please contact ******************** if yourequire assistance.

Are you passionate about empowering people to take charge of their health? Do you thrive on building trust, creating meaningful connections, and making a real difference in your community? Affinity Health Center is a community health center seeking a Community Health Worker (CHW) to join our dynamic team-a place where compassion meets impact. This is more than just a job. It's a chance to become a health advocate, a resource navigator, and a key player in our diabetes education and prevention efforts. What You'll Do: Be the bridge between our patients and the care they need-providing outreach, support, and follow-up within the community. Educate, empower, and engage individuals and families in managing and preventing diabetes. Assist with diabetes education classes and individual coaching, using plain language and culturally relevant materials. Collaborate with nurses and healthcare providers to help patients build healthier habits. Guide patients through health systems and accessing community resources. Build trust, foster empowerment, and be a consistent, caring presence in patients' health journeys. Who You Are: A passionate community advocate who believes that everyone deserves access to quality health care and education. Experienced (or trained) in community outreach, peer support, or health education-bonus if you've worked with diabetes or chronic disease management and are a certified Community Health Worker! A great communicator, listener, and motivator who thrives on helping others succeed. Someone who shares our deep commitment to equity, respect, and cultural humility. Comfortable navigating diverse communities, bilingual a plus (especially Spanish). Why Join Us? Be part of a mission-driven team working at the heart of community health Receive training, mentorship, and growth opportunities with dedicated time and funding for continuing education Pay Range: $19.00 - $22.00 per hour based on experience. Paid-time-off and 12 Paid Holidays Group Health /Life/Dental/Vision/Disability with fully funded health insurance 403B Retirement Plan with 3% match Make a measurable difference in the lives of people every single day Your voice matters-we believe in empowering our staff and those we serve Click Apply Today!

JOB IDENTIFICATION Department: Community Support Team (CST) Job Code: Full-Time / Part-Time/ Contract CST PP Reports to: CST Team Lead Employees Supervised/Directed: N/A The primary role of the Community Support Team Paraprofessional is to assist in the delivery of this 24/7/365 service, utilizing a team approach, including provision of services that will include direct and indirect interventions. CST is provided in a variety of locations. The team community-based mental health and substance abuse rehabilitative services and supports through a team approach necessary to assist adults in achieving rehabilitative and recovery goals. Community Support Team (CST) provides direct support to adults with a Diagnostic and Statistical Manual of Mental Disorders Fifth Edition (DSM-5) diagnosis of mental illness, substance use, or comorbid disorder and who have complex and extensive treatment needs. This service consists of community-based mental health and substance use services, and structured rehabilitative interventions intended to increase and restore a beneficiarys ability to live successfully in the community. The team approach involves structured, face-to-face therapeutic interventions that assist in reestablishing the beneficiarys community roles related to the following life domains: emotional, behavioral, social, safety, housing, medical and health, educational, vocational, and legal. CST is provided by Paraprofessionals according to 10A NCAC. 27G. As a service provider, the Paraprofessional must assist the consumer to develop critical daily living and coping skills, gain access to necessary services, and reduce psychiatric and addiction symptoms. This includes, but is not limited to: assessing client needs, arranging services, implementing comprehensive service plans, working in conjunction with Community Support Team Leader (LP), paraprofessional, certified peer support specialist, substance abuse counselor, and associate professional staff, advocating on the behalf of the client, completing required documentation, and other duties as assigned. The clinician seeks to provide continuity of care and enable clients to improve their quality of life and attain the highest level of independence. Services offered by the team include assistance and support for individuals in crisis situations; service coordination; psycho-education and support for individuals and their families; development of symptom monitoring and management skills; monitoring medication self-administration and compliance. The Paraprofessional has the ability to deliver services in various environments, such as residential, school, workplace, and community settings. These interventions are community-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning in the community, and other goals as developed according to the Person-Centered Plan (PCP). NOTE: The AP must be qualified to provide services to Adults (age 18 and older) with mental health and substance abuse issues exhibiting knowledge, skills, and abilities required by the population and age to be served. General Role Requirements: This is an intensive community-based rehabilitation team service that provides direct treatment and restorative interventions as well as case management. CST is designed to provide: a. symptom stability by reducing presenting psychiatric or substance use disorder symptoms; b. restorative interventions for development of interpersonal, community, coping and independent living skills; c. psychoeducation; d. first responder intervention to deescalate a crisis; and e. service coordination and ensure linkage to community services and resources. This team service consists of a variety of interventions available 24-hours-a-day, 7-days-a-week, 365-days-a-year, and delivered by the CST staff, who maintain contact and intervene as one organizational unit. CST services are provided through a team approach, however discrete interventions may be delivered by any one or more team members if clinically indicated. Not all team members are required to provide direct intervention to each beneficiary on the caseload. Supervision Requirements: Clinical supervision for the CST Staff is provided by the licensed Team Lead who has the knowledge, skills, and abilities required by the population served. Supervision is provided and individualized to all team members by CST Team leader, according to supervision requirements specified in 10A NCAC 27G.0104. PPs are required to participate in supervision as outlined in the individualized supervision plan. JOB DUTIES AND RESPONSIBILITIES Provides psycho-education as indicated in the Person Centered Plan. Assists with crisis interventions Develops, the initial Person Centered Plan and its ongoing revisions, and ensures the implementation of the Person Centered Plan (PCP). Assists the Team Leader with behavioral and substance abuse treatment interventions Assists with the development of relapse prevention and disease management strategies Participates in the initial development, implementation, and ongoing revision of the PCP. Communicates the beneficiarys progress and the effectiveness of the strategies and interventions to the Team Lead as outlined in the PCP. Linkage and referral to formal and informal supports. Monitoring and follow up. CERTIFICATES, LICENSES, REGISTRATIONS: Valid driver's license (this is a condition of employment) including personal vehicle insurance coverage. Must maintain proficiency in company sponsored training and certifications and privileging if required. The following are conditions of employment: TRAINING REQUIREMENTS General Orientation, HIPAA, Client Rights, Confidentiality, CPR, First Aid (includes Seizure Mgmt), EBPI, Medication Administration, if applicable, Blood-borne Pathogens, Workplace Safety, Cultural Diversity, Incident Reporting, CST Service Definition training, Crisis Response, (within 30 days of hire) Person Centered Plan Instructional Elements (within 30 days of hire for staff responsible for writing) which can be provided by Premier Service of Carolina, Inc. Non-licensed staff (QPs, APs, PP, NCPSS) shall be trained in and provide only the aspects of these practice(s) or model(s) that do not require licensure and are within the scope of their education, training, and expertise. Non-licensed staff must practice under supervision per the policy. It is the responsibility of the licensed (or Associate Level licensed, under supervision) supervisor and the CABHA Clinical Director to ensure that the non-licensed staff practice within the scope of their education, training, and expertise and are not providing any services that require licensure. All the follow up training, clinical supervision, or ongoing continuing education requirements for fidelity of the clinical model or EBP(s) must be followed. Mandatory Trainings In addition to the required trainings for all CST staff, non-supervisory CST staff, within 90 days of hire to provide this service or shall complete the following training requirements: 13 hours of Introductory Motivational Interviewing (MI) training by a MINT Trainer (mandatory 2-day training). 12 hours of Person-Centered Thinking (PCT) training from a Learning Community for Person Centered Practices certified PCT trainer. 12 hours CBT- Cognitive Behavior Therapy *Annually - Follow up or ongoing training required by modality selected for service delivery (minimum of 10 hours CBT Training) 15 hours of Permanent Supportive Housing Training 3 hours of Trauma Informed Care 3 hours of Basics of Psychiatric Rehabilitation and Functional Assessments QUALIFICATIONS The Paraprofessional shall have at least one year of experience working with beneficiaries with mental health or substance use disorders and have the knowledge, skills, and abilities required by the population and age to be served. Education/ Certification/ Skills "Paraprofessional" within the mh/dd/sas system of care means an individual who, with the exception of staff providing respite services or personal care services, has a GED or high school diploma; or no GED or high school diploma, employed prior to November 1, 2001 to provide a mh/dd/sa service. Supervision shall be provided by a qualified professional or associate professional with the population served. The supervisor and the employee shall develop an individualized supervision plan upon hiring. The parties shall review the plan annually. Work Environment Work is performed primarily in the clients living environment and in the community and may involve exposure to cigarette smoke, domestic animals/pets, household pests, uncomfortable heating/cooling, and other issues related to the domestic location in which service is delivered. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; talk and hear; and taste and smell. The employee frequently is required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. The employee must be able to lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to drive and operate personal vehicle safely and adhere to all applicable state and traffic laws. Ethics and Compliance Responsibilities of All Employees No employee, supervisor or manager of Premier Service of Carolina, Inc. has the authority to direct any other employee to do anything that violates company policies; local, state or federal laws or regulations. Premier Service of Carolina, Inc will take prompt action up to and including termination of employment on the first offense for failing to comply with these policies, laws, regulations and standards and/or failing to report conduct which violates these policies, laws, regulations and standards. Premier Service of Carolina, Inc. delivers high quality, safe and caring support services to individuals in a variety of settings. Commitment to quality is paramount, and the culture also endorses growth and development, sound financial management, and strong adherence to a Corporate Compliance Plan and the Code of Ethical Conduct. Premier focuses on complying with all Federal, State and Company regulations and eliminating waste, fraud, and abuse. This includes but is not limited to, ethical billing practices and the preservation of individual and public property and monies. OTHER REQUIREMENTS: Must be able to write legibly and/or possess basic word processing skills, or be willing to learn. Documentation requirements consist of a full service note for each contact or intervention. Requires flexibility in scheduling and availability to adequately meet the service needs of the consumer/family and other team members. Must have reliable transportation and be willing to travel locally. Note: This does not list all your job duties. The position description and job requirements above have been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the subject position. To perform this job successfully, an individual must be able to perform each job satisfactorily. Occasionally your supervisor or manager might request that you perform other reasonable duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Review of your performance is based on your performance of the duties listed in this at any time. This Job Description is not a contract for employment. Therefore, either you or Premier Service of Carolina, Inc may terminate the employment relationship at any time, for any reason, with or without notice, with or without cause. Flexible work from home options available.

Job DescriptionSalary: The Community Support Team (CST) Paraprofessionalplays a vital role in delivering 24/7/365 community-based mental health and substance abuse rehabilitative services. This position utilizes a team approach to support adults with complex mental health or substance use disorders in achieving recovery and rehabilitative goals. Services are provided in various environments, including residential, school, workplace, and community settings. The CST Paraprofessional provides structured rehabilitative interventions to enhance the clients ability to function successfully in the community. These services include crisis intervention, psychoeducation, symptom management, skill-building, and resource coordination. Essential Duties and Responsibilities Provide psychoeducation as outlined in the Person-Centered Plan (PCP). Assist with crisis interventions and de-escalation as a first responder. Support the Team Leader in implementing behavioral and substance abuse treatment interventions. Collaborate on the development, implementation, and revisions of PCPs. Develop relapse prevention and disease management strategies. Communicate client progress and intervention effectiveness to the Team Leader. Facilitate linkage and referrals to formal and informal supports. Monitor client progress and provide follow-up support as needed. Training Requirements General Orientation, HIPAA, Client Rights, Confidentiality, CPR, First Aid, and Crisis Response (within 30 days of hire). 13 hours of Introductory Motivational Interviewing (MI) by a MINT Trainer. 12 hours of Person-Centered Thinking (PCT) training. 12 hours of Cognitive Behavioral Therapy (CBT) training. 15 hours of Permanent Supportive Housing training. 3 hours of Trauma-Informed Care. 3 hours of Basics of Psychiatric Rehabilitation and Functional Assessments. Annual ongoing training in selected modalities (minimum of 10 hours). Qualifications High school diploma or GED required; candidates without a diploma must have been employed in the MH/DD/SA field before November 1, 2001. At least 1 year of experience working with clients with mental health or substance use disorders. Knowledge, skills, and abilities tailored to the population and age group served. Certificates, Licenses, and Registrations Valid drivers license with personal vehicle insurance. Must complete required training and certifications as outlined by the organization. Work Environment Work is primarily performed in client homes and community settings, which may include exposure to various environmental factors. The role requires travel, flexibility in scheduling, and reliable transportation. Physical demands include frequent standing, walking, lifting (up to 50 lbs), and occasional climbing or balancing. Ethics and Compliance All employees must adhere to company policies, local, state, and federal regulations, and the organizations Code of Ethical Conduct. Other Requirements Basic word processing skills or willingness to learn. Flexibility in scheduling to meet client and team needs. Reliable transportation for local travel.

Job Description We are looking for a dedicated candidate join our team as a Community Health Worker (CHW) to service our patients in the Lancaster area. The Community Health Worker (CHW) serves as a vital link between patients, healthcare services, and community resources, ensuring seamless access to care and improving the quality-of-service delivery. This role includes visiting patients in their homes and Assisted Living Facilities (ALFs) to facilitate visits with providers and specialty services. Additionally, the CHW is responsible for delivering medications and durable medical equipment (DME) to ensure patients have timely and safe access to essential supplies. Community Health workers perform visits in homes and facilities (ALF and ILF's) in their designated service area. You must have reliable transportation as travel is required daily. This is a full time, salary-based working 12-hour shifts (7:00AM-7:00PM) The following service area(s) are available: Lancaster Fort Mill About We are a leading physician group serving South Carolina and Georgia, dedicated to delivering quality healthcare directly to patients in care facilities, homes, clinics, and virtual visits. Our services include comprehensive primary care, specialty services, and pharmacy support, tailored to meet diverse patient needs. Committed to excellence and innovation, our team collaborates closely with facilities and families to ensure accessible, coordinated, and compassionate care. Why Choose a Career at Your Health? Providing high quality care for our patients is the center of what we do, and we provide the same care for our employees. Here are some of the benefits that are available to our employees. Competitive Compensation Package with Bonus Opportunities Employer Matched 401K Free Visit & Prescriptive Services with HDHP Insurance Plan Employer Matched HSA Generous PTO Package Career Development & Growth Opportunities Vehicle Allowance What Are We Looking For? A successful Community Health Worker will be able to perform these essential duties and responsibilities. Reasonable accommodations may be made, in accordance with applicable law, to enable individuals with disabilities to perform the essential functions. The following is a list of essential functions, which may be subject to change at any time and without notice. Management may assign new duties, reassign existing duties, and/or eliminate function(s) Areas of Responsibility: Work closely with care team members and other staff to ensure coordinated patient care and compliance with the care plan. Communicate effectively via phone, email, Microsoft Teams, Athena, in-person, etc. Facilitate and coordinate visits with PT's, OT's and Providers in Assisted Living Facilities and patients' homes to enhance patient care and support. Deliver medications to patients' homes, review instructions, and perform medication reconciliation, ensuring accuracy between current medication lists and what is found in the home. Coordinate and facilitate telehealth visits between patients and pharmacists, specialists, therapists, and primary care providers, ensuring patients receive timely care. Set up training, instruct patients on the use of Remote Patient Monitoring (RPM) equipment, providing ongoing support, education and troubleshooting, when necessary. Deliver durable medical equipment (DME) to patients in homes and ALFs, ensuring proper assembly and functionality. Provide training to patients and caregivers on the correct use of DME. Perform routine venipuncture for laboratory testing and ensure proper specimen handling and labeling. Collect blood specimens during home or facility visits as needed to support patient care and diagnostics. Qualifications: Certified Medical Assistant, Paramedic, or Licensed Nurse preferred. Certifications or licenses must be in good standing. Phlebotomy experience preferred. If not experienced in phlebotomy, candidate must be willing to complete training and demonstrate competency in the skill. Previous experience in public health or home health preferred. Experience with DME delivery or logistics operations preferred. Must be proficient in using technology tools and platforms for remote patient monitoring, telemedicine, and electronic medical records. Strong organizational and time management skills, with the ability to multitask and prioritize responsibilities effectively. Ability to read and communicate effectively. Strong written and verbal communication skills. Basic computer knowledge. Must be able to work independently with minimal supervision and direction. Should demonstrate good interpersonal and communication skills under all conditions and circumstances. Must be able to work flexible hours and travel between offices, facilities, etc. Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working condition. Must have a clean driving record and experience operating vehicles in a professional capacity

JOB IDENTIFICATION Department: Community Support Team (CST) Job Code: Full-Time / Part-Time/ Contract CST PP Reports to: CST Team Lead Employees Supervised/Directed: N/A The primary role of the Community Support Team Paraprofessional is to assist in the delivery of this 24/7/365 service, utilizing a team approach, including provision of services that will include direct and indirect interventions. CST is provided in a variety of locations. The team community-based mental health and substance abuse rehabilitative services and supports through a team approach necessary to assist adults in achieving rehabilitative and recovery goals. Community Support Team (CST) provides direct support to adults with a Diagnostic and Statistical Manual of Mental Disorders Fifth Edition (DSM-5) diagnosis of mental illness, substance use, or comorbid disorder and who have complex and extensive treatment needs. This service consists of community-based mental health and substance use services, and structured rehabilitative interventions intended to increase and restore a beneficiary's ability to live successfully in the community. The team approach involves structured, face-to-face therapeutic interventions that assist in reestablishing the beneficiary's community roles related to the following life domains: emotional, behavioral, social, safety, housing, medical and health, educational, vocational, and legal. CST is provided by Paraprofessionals according to 10A NCAC. 27G. As a service provider, the Paraprofessional must assist the consumer to develop critical daily living and coping skills, gain access to necessary services, and reduce psychiatric and addiction symptoms. This includes, but is not limited to: assessing client needs, arranging services, implementing comprehensive service plans, working in conjunction with Community Support Team Leader (LP), paraprofessional, certified peer support specialist, substance abuse counselor, and associate professional staff, advocating on the behalf of the client, completing required documentation, and other duties as assigned. The clinician seeks to provide continuity of care and enable clients to improve their quality of life and attain the highest level of independence. Services offered by the team include assistance and support for individuals in crisis situations; service coordination; psycho-education and support for individuals and their families; development of symptom monitoring and management skills; monitoring medication self-administration and compliance. The Paraprofessional has the ability to deliver services in various environments, such as residential, school, workplace, and community settings. These interventions are community-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning in the community, and other goals as developed according to the Person-Centered Plan (PCP). NOTE: The AP must be qualified to provide services to Adults (age 18 and older) with mental health and substance abuse issues exhibiting knowledge, skills, and abilities required by the population and age to be served. General Role Requirements: This is an intensive community-based rehabilitation team service that provides direct treatment and restorative interventions as well as case management. CST is designed to provide: a. symptom stability by reducing presenting psychiatric or substance use disorder symptoms; b. restorative interventions for development of interpersonal, community, coping and independent living skills; c. psychoeducation; d. first responder intervention to deescalate a crisis; and e. service coordination and ensure linkage to community services and resources. This team service consists of a variety of interventions available 24-hours-a-day, 7-days-a-week, 365-days-a-year, and delivered by the CST staff, who maintain contact and intervene as one organizational unit. CST services are provided through a team approach, however discrete interventions may be delivered by any one or more team members if clinically indicated. Not all team members are required to provide direct intervention to each beneficiary on the caseload. Supervision Requirements: Clinical supervision for the CST Staff is provided by the licensed Team Lead who has the knowledge, skills, and abilities required by the population served. Supervision is provided and individualized to all team members by CST Team leader, according to supervision requirements specified in 10A NCAC 27G.0104. PP's are required to participate in supervision as outlined in the individualized supervision plan. JOB DUTIES AND RESPONSIBILITIES ● Provides psycho-education as indicated in the Person Centered Plan. ● Assists with crisis interventions ● Develops, the initial Person Centered Plan and its ongoing revisions, and ensures the implementation of the Person Centered Plan (PCP). ● Assists the Team Leader with behavioral and substance abuse treatment interventions ● Assists with the development of relapse prevention and disease management strategies ● Participates in the initial development, implementation, and ongoing revision of the PCP. ● Communicates the beneficiary's progress and the effectiveness of the strategies and interventions to the Team Lead as outlined in the PCP. ● Linkage and referral to formal and informal supports. ● Monitoring and follow up. CERTIFICATES, LICENSES, REGISTRATIONS: Valid driver's license (this is a condition of employment) including personal vehicle insurance coverage. Must maintain proficiency in company sponsored training and certifications and privileging if required. The following are conditions of employment: TRAINING REQUIREMENTS • General Orientation, HIPAA, Client Rights, Confidentiality, CPR, First Aid (includes Seizure Mgmt), EBPI, Medication Administration, if applicable, Blood-borne Pathogens, Workplace Safety, Cultural Diversity, Incident Reporting, CST Service Definition training, Crisis Response, (within 30 days of hire) Person Centered Plan Instructional Elements (within 30 days of hire for staff responsible for writing) which can be provided by Premier Service of Carolina, Inc. Non-licensed staff (QPs, APs, PP, NCPSS) shall be trained in and provide only the aspects of these practice(s) or model(s) that do not require licensure and are within the scope of their education, training, and expertise. Non-licensed staff must practice under supervision per the policy. It is the responsibility of the licensed (or Associate Level licensed, under supervision) supervisor and the CABHA Clinical Director to ensure that the non-licensed staff practice within the scope of their education, training, and expertise and are not providing any services that require licensure. All the follow up training, clinical supervision, or ongoing continuing education requirements for fidelity of the clinical model or EBP(s) must be followed. Mandatory Trainings In addition to the required trainings for all CST staff, non-supervisory CST staff, within 90 days of hire to provide this service or shall complete the following training requirements: ● 13 hours of Introductory Motivational Interviewing (MI) training by a MINT Trainer (mandatory 2-day training). ● 12 hours of Person-Centered Thinking (PCT) training from a Learning Community for Person Centered Practices certified PCT trainer. ● 12 hours CBT- Cognitive Behavior Therapy *Annually - Follow up or ongoing training required by modality selected for service delivery (minimum of 10 hours CBT Training) ● 15 hours of Permanent Supportive Housing Training ● 3 hours of Trauma Informed Care ● 3 hours of Basics of Psychiatric Rehabilitation and Functional Assessments QUALIFICATIONS The Paraprofessional shall have at least one year of experience working with beneficiaries with mental health or substance use disorders and have the knowledge, skills, and abilities required by the population and age to be served. Education/ Certification/ Skills "Paraprofessional" within the mh/dd/sas system of care means an individual who, with the exception of staff providing respite services or personal care services, has a GED or high school diploma; or no GED or high school diploma, employed prior to November 1, 2001 to provide a mh/dd/sa service. Supervision shall be provided by a qualified professional or associate professional with the population served. The supervisor and the employee shall develop an individualized supervision plan upon hiring. The parties shall review the plan annually. Work Environment Work is performed primarily in the client's living environment and in the community and may involve exposure to cigarette smoke, domestic animals/pets, household pests, uncomfortable heating/cooling, and other issues related to the domestic location in which service is delivered. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; talk and hear; and taste and smell. The employee frequently is required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. The employee must be able to lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to drive and operate personal vehicle safely and adhere to all applicable state and traffic laws. Ethics and Compliance Responsibilities of All Employees No employee, supervisor or manager of Premier Service of Carolina, Inc. has the authority to direct any other employee to do anything that violates company policies; local, state or federal laws or regulations. Premier Service of Carolina, Inc will take prompt action up to and including termination of employment on the first offense for failing to comply with these policies, laws, regulations and standards and/or failing to report conduct which violates these policies, laws, regulations and standards. Premier Service of Carolina, Inc. delivers high quality, safe and caring support services to individuals in a variety of settings. Commitment to quality is paramount, and the culture also endorses growth and development, sound financial management, and strong adherence to a Corporate Compliance Plan and the Code of Ethical Conduct. Premier focuses on complying with all Federal, State and Company regulations and eliminating waste, fraud, and abuse. This includes but is not limited to, ethical billing practices and the preservation of individual and public property and monies. OTHER REQUIREMENTS: Must be able to write legibly and/or possess basic word processing skills, or be willing to learn. Documentation requirements consist of a full service note for each contact or intervention. Requires flexibility in scheduling and availability to adequately meet the service needs of the consumer/family and other team members. Must have reliable transportation and be willing to travel locally. Note: This does not list all your job duties. The position description and job requirements above have been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the subject position. To perform this job successfully, an individual must be able to perform each job satisfactorily. Occasionally your supervisor or manager might request that you perform other reasonable duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Review of your performance is based on your performance of the duties listed in this at any time. This Job Description is not a contract for employment. Therefore, either you or Premier Service of Carolina, Inc may terminate the employment relationship at any time, for any reason, with or without notice, with or without cause. Flexible work from home options available. Compensation: $18.00 - $20.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.