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  • Clinical Liaison

    Lifepoint Health 4.1company rating

    Liaison job in Los Gatos, CA

    Clinical Liaison (CL) - ARU Facility Name: El Camino Health Los Gatos Hospital Your experience matters At Lifepoint Rehabilitation, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person. As a Clinical Liaison joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve. How you'll contribute Educate the community on acute rehabilitation to develop a census through face-to-face contacts. Develop business based on the strategic goals of the rehabilitation program. Face-to-face connections within the territory to build relationships with referral sources to increase census. Identifies barriers to the admission process and creates solutions with the assistance of the program director. Requires onsite and in-territory work through face-to-face contact with patients, families, and referral sources. Completes in-person in-services and presentations to educate on acute rehabilitation programs and services. Other duties as assigned What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. Supportive Leadership, Superior Outcomes, Expansive Benefit package, Professional Development and Advancement Opportunities Qualifications and requirements: At a minimum, should hold a 2-year degree. A graduate holding a four-year degree from a college program with a bachelor's degree in a health related, business or marketing area of concentration, nursing preferred. Education: Minimum 2-year degree required. Bachelor's degree in a health-related, business, or marketing field preferred. Experience: Previous experience in clinical liaison, marketing, or healthcare sales preferred. License: Current license to practice as required by applicable state licensure regulations. About us El Camino Health Los Gatos Hospital is a 30-beds hospital located in Los Gatos, California, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters. Wage scale: $100,000 - $120,000 per year EEOC Statement Lifepoint Rehabilitation is an Equal Opportunity Employer. Lifepoint Rehabilitation is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
    $100k-120k yearly 2d ago
  • DCFS and Probation System Liaison | SPA 5

    Military, Veterans and Diverse Job Seekers

    Liaison job in San Jose, CA

    WHAT YOULL DO: Utilize culturally-relevant active listening and motivational interviewing skills with system-involved youth to identify possible supports in their network that can assist them with temporary or permanent housing outside of the YCES. Liaise with and provide technical assistance to DCFS regional office staff including childrens social workers (CSW) for youth exiting or exited from DCFS. Liaise with, and provide technical assistance to, Probation Camp staff and field deputy probation officers for youth exiting or exited from DCFS. Participate in Discharge/Transition planning meetings and related services for youth and young adults exiting Foster Care and/or Probation Camps. Identify safety or health issues that may need to be considered during identification of housing. Provide mediation between households and property owners/family/friends to assist in resolving housing crisis. Deliver both field- and place-based supportive services, as appropriate, to participants Acquire resources and make successful referrals, including follow-up to ensure the participant successfully accesses and initially retains housing. Ensure services are documented (e.g. face to face, phone and collateral contacts) in the LA CoC homeless management information system (HMIS) in a timely and thorough manner. Assist in budgeting with participants, and determine what level of minimal assistance is necessary to be successfully housed or have the housing crisis resolved. Facilitate access to YCES for participants, as appropriate, including the completion of the Initial Triage and Initial Assessment phases of system access and assessment. For participants gaining entry into YCES, provide a warm handoff to sustained case management services where possible, or provide initial case management for up to 60 days upon the participant gaining YCES access. Deliver services based on participant strengths. Attend trainings and participate in regular technical assistance such as learning collaboratives. Adhere to LAHSA Interim Guidance as pertaining to job responsibilities Additional ad-hoc tasks as required Other duties and responsibilities as assigned to support the mission of the program and organization. Requirements: WHAT YOULL NEED: Bachelor's degree in sociology or relevant experience in lieu of a degree. Minimum of 1-2 years of experience as a case manager and providing services to the homeless populations 13 years experience working with youth experiencing or at risk of homelessness. Strong commitment to social justice and practice actualizing these values in a working environment. Knowledge and experience working with co-occurring populations (chronic health conditions, mental health and substance use). Knowledge and experience with motivational interviewing, evidence-based practices, and trauma-informed care, housing first principles and harm reduction. Strong understanding of homeless services including CES and HMIS database. Strong understanding of LA County foster care and juvenile justice systems, including foster care placement options, participant rights and eligibility, and discharge planning processes. Strong belief in growth mindset, self-determination, and psychological resilience Compliance with information and security policy and procedures Bilingual in Spanish is a plus Must have valid CA Drivers License and a clean driving record WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Prolonged periods of sitting at a desk and working on a computer. Changes in the environment, such as the office or outdoors. Physical effort/lifting, such as sedentary- up to 15-20 pounds at times.
    $50k-106k yearly est. 60d+ ago
  • Clinical Trial Liaison

    Rapt Therapeutics

    Liaison job in South San Francisco, CA

    Serving as a value-added resource the Clinical Trial Liaison (CTL) will support the RTP904 Clinical Development program in the United States, Canada, or Australia, or other territories as assigned. The CTL will serve as a liaison between the RAPT in-house Study Execution Team (SET), the clinical study sites and other research team personnel and will be responsible for identifying and conducting outreach to clinical investigators and site staff to develop relationships, support education and enrollment issues and identify, analyze, and resolve issues with clinical research sites and investigators. This position will support in the areas of compliance, regulatory affairs and study specific training. Documentation of all external site interactions will be expected. MAJOR DUTIES AND RESPONSIBILITIES: Identify and conduct outreach to clinical investigators, site staff and referring physicians to develop relationships and support enrollment initiatives. Engage site staff and investigators in discussion to understand and report challenges in subject enrollment and retention and offer potential solutions. Educate clinical trial sites and referring physicians about clinical trial protocol, disease state or study design as required. Interact and build positive relationships with key stakeholders at the clinical sites and on the RAPT SET. Key stakeholders may include clinical investigators, study coordinators, RAPT SET Lead and Clinical Trial Managers, select Clinical Research Associates (CRAs) and other CRO staff. Participate in Clinical Study Team meetings and Quality Review meetings where necessary providing input to study teams on operational issues based on site visits and contacts. Communicate investigator/study coordinator inquiries requiring follow-up to designated contacts within the SET. As requested, attend and present at investigator meetings, CRA workshops/training. Participate in Regulatory GCP inspections and/or audits at investigator sites as sponsor representative. Complete all administrative responsibilities consistent with SOPs and departmental guidelines including but not limited to required training, field activity documentation, expense reporting, and other assigned tasks. Assist study team members performing site identification, qualification, selection, initiation, monitoring, management, and close out visits as needed. EDUCATION REQUIREMENTS: Healthcare/science background with a PharmD, PhD and MD (or equivalent) desired. Bachelor's degree or equivalent in a scientific discipline required. EXPERIENCE REQUIREMENTS: Significant relevant clinical trial experience. Inflammatory disease specialty desired, with experience in chronic spontaneous urticaria and/or food allergy highly preferred. 4+ years of clinical research experience within academic, healthcare system or industry setting (e.g., clinical research coordinator, research manager, CRA, study coordinator, research director). Qualified individuals will have a strong familiarity or and experience with clinical research and study site logistics. Prior pharmaceutical industry experience as a Medical Science Liaison or Clinical Trial Liaison highly regarded. Candidates should have a solid understanding of scientific exchange in the context of a compliance landscape. Ability to identify and support resolution of study and enrollment challenges. Able to interact with site PI and staff in a supportive manner. Established track record of effective and influential oral presentations within the healthcare profession. Experience presenting to both large and small audiences is required for success in this position. Excellent oral and written communication skills and interpersonal skills. Exceptional organizational and time management skills are essential. Knowledge of ICH GCP compliance and regulatory requirements. Ability to integrate and work in cross functional network. Ability to manage assigned territory from a home-based office. Willingness to travel required; overnight travel is required as needed. Demonstrated project management ability. Computer skills including Excel, Word, Power Point, Outlook, Project and Adobe Acrobat are expected. Level (Sr CTL vs CTL) will be commensurate with the experience of the successful candidate. OTHER QUALIFICATIONS: Willingness and ability to travel to our South San Francisco office as requested. California law requires pay information in job postings. The specific rate will depend on the successful candidate's qualifications, prior experience, and other relevant factors. The estimated annual pay range for this position is $165,000 (entry-level qualifications) to $198,300 (highly experienced).
    $165k-198.3k yearly 42d ago
  • Clinical Liaison Exempt

    Cottonwood Springs

    Liaison job in Salinas, CA

    Clinical Liaison (CL) Facility Name: Natividad Medical Center Your experience matters At Lifepoint Rehabilitation, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person. As a Clinical Liaison joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve. How you'll contribute Educate the community on acute rehabilitation to develop a census through face-to-face contacts. Develop business based on the strategic goals of the rehabilitation program. Face-to-face connections within the territory to build relationships with referral sources to increase census. Identifies barriers to the admission process and creates solutions with the assistance of the program director. Requires onsite and in-territory work through face-to-face contact with patients, families, and referral sources. Completes in-person in-services and presentations to educate on acute rehabilitation programs and services. Other duties as assigned What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. Supportive Leadership, Superior Outcomes, Expansive Benefit package, Professional Development and Advancement Opportunities Qualifications and requirements: At a minimum, should hold a 2-year degree. A graduate holding a four-year degree from a college program with a bachelor's degree in a health related, business or marketing area of concentration, nursing preferred. Education: Minimum 2-year degree required. Bachelor's degree in a health-related, business, or marketing field preferred. Experience: Previous experience in clinical liaison, marketing, or healthcare sales preferred. License: Current license to practice as required by applicable state licensure regulations. Wage scale: $100,000 - $110,000 per year EEOC Statement Lifepoint Rehabilitation is an Equal Opportunity Employer. Lifepoint Rehabilitation is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
    $100k-110k yearly Auto-Apply 28d ago
  • COMMUNITY HEALTH WORKER

    Axis Community Health 4.3company rating

    Liaison job in Pleasanton, CA

    : Axis Community Health, a nonprofit established in 1972, provides comprehensive healthcare services to over 15,000 individuals across all age groups in the Tri-Valley area. The mission of Axis Community Health is to provide quality, affordable, accessible and compassionate health care services that promote the well-being of all members of the community. Our mission is rooted in delivering high-quality patient care, encompassing primary healthcare, mental health support, and dental services. We are committed to ensuring access to essential healthcare services for every member of our community, irrespective of financial status, living situation, or insurance coverage. Job Summary: The role of a Community Health Worker (CHW) is to advocate for and provide case management services for individuals with a high level of need for support due to medical, mental, and/or social support difficulties, with the goal of improving overall health and well-being. The CHW must be able to effectively work independently when needed. This position may require multiple working locations such as medical offices, home visits, or other off-site patient visits. The CHW provides essential support and resources to our patients while assisting patients in accessing care, navigating the care system and acting as a liaison between community and healthcare providers. Qualifications: * High school diploma or equivalent. An Associate of Arts or Bachelor of Arts degree in Public Health, Social Work or related field is preferred. * One (1) year of experience working as a Community Health Worker (CHW) in an integrated behavioral healthcare setting is preferred. * Effective decision-making skills, problem-solving, critical thinking, and sound judgment are essential. Experience utilizing these skills in both clinical and non-clinical settings is preferred. * Experience in community outreach, healthcare, or social services is preferred. * Knowledge of local health resources and community services. * English and Spanish bilingual abilities preferred. * Must possess a valid and current driver's license with reliable transportation, a clean driving record and automobile insurance is required. * Ability to learn and adjust easily, being flexible, remain responsive to change, and able to retain complex information. * Excellent organizational and time management skills with the ability to work independently. * Strong analytical, employee relations, and interpersonal skills. * Excellent writing, business communication, editing, and proofreading skills. * Ability to interact effectively and in a supportive manner with people of all backgrounds. * Ability to maintain a high level of confidentiality and a professional demeanor and must positively represent the organization at all times. * Ability to establish and maintain positive and professional working relationships. * Must be able to adjust priorities quickly as circumstances dictate. * Must be able to be at work regularly and on time. * Must be a proactive, self-motivated individual with proven ability to collaborate effectively in a team environment. * A can-do attitude, attention to detail with the ability to organize. * Ability to type a minimum of 35 WPM with minimal errors. * Must have good computer skills using Microsoft Office and the ability to use Axis departmental systems. * Must be able to use office equipment (i.e. copier, fax, etc.). Essential Duties/Responsibilities: * Advocate for patients by helping them communicate with healthcare providers or social service agencies to achieve their overall health and well-being. * Conduct outreach activities and enrollment assessments to engage individuals and community members in health programs and services. * Provide education to community members related to health topics such as nutrition, chronic disease prevention, mental health, and maternal and child health with assistance from overall care team. * Conducts health screenings, including social determinants of health. * Develop care plans that address patients' specific needs, connect them to relevant resources, and act as a liaison between community and health and social services. * Collaborate with local organizations as needed to enhance community partnerships for resources. * Educate patients about the services available at Axis. * Ensure documentation meets established standards for work assignments and comply with policies and procedures of the assigned clinic. * Drive to other sites and locations as needed to perform job duties or support organizational operations. * Participate in staff meetings and attend other meetings and training events as assigned. * May be required to perform other related duties, responsibilities, and special projects as assigned. Benefits: * Employer paid health, dental, and vision benefits to the employee. * Option to participate in a 403(B) retirement plan with employer matching contribution. * Partial educational reimbursement. * 12 paid holidays. * Accrued paid time off with each pay period. * Employee discount programs. Connect with Axis: Company Page: ************************** Facebook: ******************************************** LinkedIn: ****************************************************** Annual Gratitude Report: ************************************************************** Physical, Cognitive, and Environmental Working Conditions: Work is normally performed in a typical clinic office work environment (and, in some cases, telecommuting sites). The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this position if the accommodation request does not cause an undue hardship. Physical: Occasionally required to carry/lift/push/pull/move up to 20lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, reaching over the shoulder, reaching over the head, reaching outward, sitting, walking on various surfaces, standing, and bending. Occasional travel to other Axis health centers and other occasional travel will be required. Equipment: Frequently required to use repetitive motion of hands and feet to operate a computer keyboard, telephone, copier, and other office equipment for extended periods. Sensory: Frequently required to read documents, written reports, and signage. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with staff etc. Must be able to speak clearly, understand normal communication, and be understood. Cognitive: Must be able to analyze the information being received, count accurately, concentrate and focus on the given task, summarize the information being received, accurately interpret written data, synthesize information from multiple sources, write summaries as needed, interpret written or verbal instructions, and recognize social or professional behavioral cues. Environmental Conditions: Frequent exposure to varied office (medical clinic/office) environments. Rare exposure to dust and loud noises. Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, Axis Community Health reserves the right to modify or change the requirements of the job based on business necessity. Key Search Words: Community Health Worker, Customer Service, Patient Service, Community Health Advocate, Outreach Health Worker, Health Promoter, Health Outreach Specialist, Health Educator, Health Community Liaison, Healthcare Professional, Healthcare Worker, Patient Interaction, Communication Skills, Multitasking, Problem Solving, Organizational Skills, Assistant Tasks, Clinical Tasks, Patient Relations, Administrative Procedures, Microsoft Office, EHR, EPIC, #LI-Onsite
    $44k-61k yearly est. 37d ago
  • Head of Clinical

    Retro 3.4company rating

    Liaison job in Redwood City, CA

    Retro develops therapies for diseases driven by the biology of aging. We focus on cellular reprogramming and autophagy to rejuvenate cell and tissue function with the ultimate aim of adding 10 years to healthy human lifespan. As Retro takes an exciting leap into the clinical stage with our first program entering first in human trials this year, we are looking to bring on an experienced new team member who will lead Clinical Development efforts at Retro. As the inaugural member of this team, you will work across Retro programs and help guide them into the clinical stage, leading clinical program and study design efforts with speed, accuracy, and a bit of pirate spirit. You will report directly to the CEO. This position is an onsite role based in Redwood City. About you: You are a translational strategist, eager to help Retro move its science from pre-clinical into the clinical stage. You know how to build clear clinical strategies, designs, and plans, but are also extremely enthusiastic about being hands-on in the execution of the work. You are adept at prioritization and can pivot your focus between programs, modalities, and stages. You understand the importance of patient safety and the need for rigor in our work, but you're also energized by the chance to challenge assumptions and reimagine what's possible in clinical development. You'll thrive in this role if you're not content to simply replicate the well-trodden paths of traditional drug development. Longevity science is still being defined - and you want to help define it. You ask “Why” at every step: Why do we run studies this way? Why do we collect these endpoints? Why does this process take so long? You bring creativity and courage to clinical development plans, balancing scientific discipline with a willingness to invent new approaches that move faster, test smarter, and ultimately serve patients better. You are both a clinician and a builder; someone who leads with safety and ethics, but who also pushes the boundaries of how clinical development can be done. in this role you will: Expand the clinical function at Retro; owning the clinical development strategy across programs, starting with a heavy focus on early-stage trials, translating preclinical findings into human proof-of-concept and clear go/no-go decision points. Bring expert clinical judgment to bear on disease area focus, target product profiles, and pipeline strategy. Define the clinical development plans for individual programs from pre-IND through early and late development, with an eye not just for disease indications but also the ultimate path towards aging. Design and own the clinical protocols for First-in-Human Phase 1 trials (healthy volunteers and patients), Proof-of-Concept Phase 2 trials, and later phase trials as relevant (design, endpoints, inclusion/exclusion criteria, PK/PD, biomarkers, etc.) . Serve as Retro's Medical Monitor with day-to-day medical oversight of clinical trials (dose escalation decisions, safety review committee membership, subject eligibility adjudication, adverse event/serious adverse event review, protocol adherence). Lead medical and clinical interpretation of study data and results, including efficacy, safety, PK/PD, and biomarker results. Build and maintain a network of clinical experts, investigators, and key opinion leaders (KOLs); contribute to publications, conference presentations, and clear narratives for partners and investors. Provide executive oversight of global clinical operations, including study start-up, site selection, monitoring, data quality, and trial close-out across all programs, in collaboration with clinical trial managers and contract research organizations (CROs). Serve as the company's clinical safety lead with overall accountability for patient safety and medical interpretation of safety events (signal detection, case review, etc.), partnering closely with Regulatory Affairs (and external PV vendors) for regulatory reporting and submissions, to ensure a cohesive, compliant, and proactive safety strategy. Lead clinical components of regulatory submissions and represent the clinical function in health authority meetings in collaboration with Regulatory Affairs. Partner closely with preclinical, CMC, biomarker, and regulatory teams on assays/endpoints, translational hypotheses, and dose selection (e.g., the recommended Phase 2 dose (RP2D)). Establish lean, Good Clinical Practice (GCP)-compliant processes (fit-for-purpose standard operating procedures and a scalable quality management system) that will grow with the portfolio. You will excel in this role if you: Have an MD or MD/PhD and the ability to maintain an active, unrestricted U.S. medical license (any state). Are board certified in a relevant therapeutic area such as neurology or hematology. Have 10+ years of experience in early development with proven FIH leadership and study design capabilities. Thorough understanding of clinical trial design, especially early-stage trials, having designed/completed at least 3 studies as a medical lead or principal investigator, at least 1 of those being a FIH. Have experience designing and leading studies involving an aged population. Have people management experience building and leading small, high-performing clinical or cross-functional teams, including hiring, mentoring, and developing talent. Experience and understanding of clinical trial data monitoring and all aspects of drug development. Knowledge of GCP and ICH guidelines. Have a strong interest in longevity and the biology of aging, and are energized by working in a field where the playbook is still being written. It's a bonus if you: Have worked on clinical trials or conducted research on aging and longevity. Experience with innovative clinical trial designs, including adaptive designs, umbrella/basket trials, etc. Experience with multiple therapeutic modalities including small molecules and cell and gene therapies. We take pride in cultivating an environment that fosters collaboration, open communication, and authenticity. We believe that great results are best delivered by a highly creative team working in concert. We are an equal opportunity employer; we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are diverse in background and singular in mission.
    $69k-93k yearly est. Auto-Apply 15h ago
  • Clinic Liaison

    Nextgen Genetics, LLC 3.6company rating

    Liaison job in San Jose, CA

    Job Description Luminary Life Sciences (NextGen Genetics) is illuminating the path to parenthood for individuals and families by pioneering a comprehensive suite of life science services tailored to meet the specialized needs of patients throughout every step of the reproductive health journey. Our vision is to empower patients and health care professionals by offering innovative, customer-centered solutions that provide support from pre-conception to post-birth. Position Overview: The Clinic Liaison acts as a key communicator and facilitator between the clinic, patients, referring providers, and internal departments. This role combines patient outreach and education with technical support, including EMR system maintenance and patient portal demonstrations. The Clinic Liaison ensures smooth clinic operations, promotes service awareness, and enhances the patient and provider experience through excellent communication, coordination, and technical know-how. Full-Time On-site, San Jose, CA Monday-Friday 8:30AM - 5PM Pay: $27-$33 Essential Job Responsibilities: Serve as the main point of contact for referring physicians, clinical staff and the sales team. Promote clinic services through outreach efforts including phone calls and presentations. Build and maintain strong relationships with external referral sources and internal care teams. Identify and resolve issues related to patient referrals, access, or service gaps. Track referral trends and provide reports or feedback to leadership. Ensure a high level of customer service and patient satisfaction. Provide demonstrations of the patient portal to clinical staff and partners Assist external partners with setting up, navigating, and troubleshooting the online portal. Serve as a liaison between external partners with technical support when needed. Collect feedback and report portal usability issues to internal teams. Assist in the day-to-day upkeep of the EMR system, including user access, data pulling oversight, and workflow troubleshooting. Minimum Qualifications: Bachelor's Degree Knowledge, Skills, & Abilities: Computer proficiency required. Excellent interpersonal skills and ability to work as part of a multi-disciplinary team and build and maintain effective working relationships. Demonstrated expertise in continuous quality improvement, customer service, and team building. Strong customer service and results orientation; highly responsive to requests. Excellent verbal & written communication skills. Proven ability to build and maintain highly effective teams. Ability to work as part of a multi-disciplinary team. Excellent interpersonal skills and ability to build and maintain effective working relationships. Excellent managerial, interpersonal and organizational skills. Ability to maintain the highest level of confidentiality. Flexibility and willingness to learn at all times Excellent multi-tasking abilities Physical Requirements: The physical demands listed below are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions. A request for a reasonable accommodation should be made in writing and delivered to the Talent team.
    $27-33 hourly 2d ago
  • Denials and Appeals Coordinator - Case Management - Per Diem - Days

    Washington County Hospital 4.0company rating

    Liaison job in Fremont, CA

    Description Salary Range: $85.87 - $115.94 + applicable differentials Reporting to the Director of Case Management, with the support and direction of the Physician Advisor and the Chief of Quality and Resource Management, functions as a hospital liaison with external third-party payors to appeal denied claims and retrospectively pre-certify accounts as indicated. Research and coordinates completion of patient records required to retrospectively pre-certify accounts and appeal insurance denials as needed. Identifies areas for documentation and/or process improvement and promotes pro-active documentation compliance for reimbursement. Works with Finance and Revenue Cycle Team on appeal process and denials prevention. Demonstrates dynamic ability to adapt to ongoing changes within the health insurance industry in order to effect and implement positive changes for the financial growth of Washington Health. Accepts projects as assigned. In addition to performing the essential functions, may also be assigned other duties as required. Essential Responsibilities: Coordinates all clinical denial management activities to successfully appeal and recoup payments to the organization. Under the direction of the Physician Advisor writes the appeal letter, coordinates with HIM to obtain the entire medical record to ensure deliverance to payor, while maintaining a tracking system. Ensures timely follow-up once an appeal has been sent to determine the status of the appeal and when appropriate, continue appealing until denial is no longer appealable. Responsible for concurrent denials working with the physician advisor for denial prevention. Assists with Epic Work Queues to resolve issues timely Evaluates denials to determine root cause and implement activities to avoid denials from occurring and trend to ensure compliance Prioritizes overturn activities using a range of cause factors including denials reason codes, payors, physicians, procedures, and services to ensure efforts are focused where they will have the best financial impact for the organization Documents all activities in individual patient accounts using comments, reminders, and smart phrase functionality. Tracks ongoing financial returns resulting from appeals activity. Writes and updates detailed procedures on all processes maintaining accuracy, integrity, and completeness Job Competency includes: Expert in MCG and assist in the education of case managers, when requested Maintains an understanding of the Patient Access System and Patient Accounting in order to identify internal issues that could cause a denial Maintains an understanding of payor reimbursement to third party payors and governmental agencies such as Medicare, MediCal and Tricare Maintains an understanding of all Managed Care Agreement and the contracted rates Distributes up to date information and changes from payors to case management staff Applies understanding of payor reimbursement and contracted terms/rates to identify incorrectly paid or denied claims that require an appeal to be done. Qualifications Include: California Registered Nurse License Bachelor of Science in Nursing Four years clinical experience as a Registered Nurse Three years with progressive experience in Utilization Review Knowledgeable of payors and WHHS Managed Care contracts Basic computer skills required Demonstrates effective interpersonal and communication skills Demonstrates flexibility via an ability to adapt to changing priorities Demonstrates good customer relations Ability to prioritize assignments and effective time-management skills Must be detail oriented, flexible, and committed to patient advocacy Demonstrates skills in planning, organizing, and managing. Multiple functions and complex processes Excellent verbal and written communication skills required Knowledge of basic computer software programs Washington Hospital Health System does not utilize any form of electronic chatting, such as Google chat for the purposes of interviewing candidates for employment. If you are contacted by any entity or individual attempting to engage you in this format, do not disclose any personal information and contact Washington Hospital Healthcare System.
    $60k-86k yearly est. Auto-Apply 36d ago
  • Community Liaison

    Care Indeed

    Liaison job in Campbell, CA

    Job Description About Us Two compassionate visionaries embarked on a transformative journey when Dee and Vanessa founded Care Indeed Home Health Care in the heart of the San Francisco Bay Area. Their mission was clear: to revolutionize the way care was delivered to seniors and individuals in need. Beyond home care services, they expanded their reach into medical staffing, bridging the gap between healthcare facilities and skilled professionals. These founders actively listened to pain points, strategically recruited committed candidates, and ensured that compassion remained at the core of their legacy. From pandemic adaptations to virtual reality training, their impact continues to shape the healthcare landscape, creating a better world for elders, families, and their caregivers. Care Indeed helps people live safely and comfortably at home by delivering dependable Private Duty/Home Care and Home Health services with dignity, responsiveness, and heart. We partner closely with hospitals, skilled nursing/rehab facilities, physicians, senior living communities, hospice teams, and community organizations to support families through transitions of care-and beyond. What You'll Do Position Overview As Care Indeed's Community Liaison, you'll be the face of our agency in the community and a trusted resource to referral partners. Your mission is simple: grow and strengthen referral relationships that drive qualified leads and increase admissions across our service lines while ensuring partners and families experience exceptional communication and a smooth start-of-care. This is a relationship-first, results-driven role for someone who thrives in the field, loves connecting with people, and knows how to turn trust into consistent referrals. Essential Duties And Responsibilities Build Referral Partnerships (Your #1 Focus) Develop and maintain relationships with: Hospitals, discharge planners, case managers, social workers SNFs, rehab facilities, and post-acute teams Assisted Living/Independent Living/Memory Care communities Physician offices, geriatric and specialty clinics Hospice and palliative care providers Community organizations serving seniors and caregivers Create a weekly territory plan (touchpoints, in-services, events, and follow-ups) Educate the Community on Care Indeed Services Clearly communicate our services and how we help families: Private Duty/Home Care: companionship, personal care (ADLs), dementia support, respite, 24/7 care, post-op support Home Health (Skilled): skilled nursing and therapy coordination (as applicable), post-acute transition support Deliver engaging in-services (lunch & learns, staff huddles, caregiver education sessions). Drive Leads + Improve Conversion Generate qualified referrals and collaborate closely with Intake/Admissions to prevent “lead leakage.” Ensure referrals are supported through the process-from first contact to start-of-care-keeping partners informed appropriately. Represent Care Indeed in the Community Attend and support community events: senior fairs, networking meetings, caregiver support groups, professional associations, and outreach events. Build our presence and reputation through authentic relationship-building and responsiveness. Track Activity & Outcomes (CRM Discipline) Log all touches, meetings, referrals, notes, and outcomes in CRM. Report referral trends, conversion performance, competitive insights, and growth opportunities to leadership. Support Service Recovery When Needed Partner with operations to resolve concerns quickly and protect key relationships. Perform other duties as assigned What Success Looks Like (Results We Care About) New referral sources added consistently each month Increased referral volume across Private Duty/Home Care and Home Health Strong referral-to-admission conversion rates Fast response times and smooth start-of-care handoffs High partner satisfaction and repeat referral behavior What We're Looking For Qualifications/Education And Experience Required 2+ years of experience in healthcare marketing, referral development, home care/home health sales, senior living outreach, or related field-based relationship role Strong communication and presentation skills (you're comfortable with in-services and professional conversations) Organized and consistent with follow-up; comfortable using a CRM Valid driver's license, reliable transportation, and ability to travel throughout the territory Preferred Experience with home care/private duty, home health, hospice, senior living, or post-acute transitions Existing relationships with discharge planners, case managers, or senior living communities Understanding of payer sources and general referral workflows (private pay, LTC insurance, Medicare home health basics) Working Conditions Risk of exposure to bloodborne pathogens-limited The position is stressful in terms of meeting deadlines. Work may involve virtual or in-person interactions with clients, families, and service providers Regular travel is required for client meetings, facility visits, industry seminars, conferences, and networking events Physical Requirements Lifting requirements: Minimal; up to 25 pounds Regular use of standard office equipment such as laptops, smartphones, and photocopiers. Work Hours Monday to Friday, 9:00 AM to 5:30 PM; days may be flexible based on the need. Some weekend and evening work is required in this position. Care Indeed is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Why Join Care Indeed? Mission-driven work that directly helps seniors and families A team that values responsiveness, integrity, and follow-through Growth opportunity: help shape outreach strategy and expand territory impact Supportive leadership and clear performance goals Competitive compensation + incentives + mileage reimbursement Make An Impact! Join Our Team Today! Want to join a company at the forefront of in-home care? Care Indeed is looking for individuals like you! If you are interested in joining our team, you can submit your application at ****************************** or call us at ************. Ranked by FORTUNE as one of the Bay Area's 50 Best Places to Work in Aging Services, our dedicated team is ready to grow and is in search of talented care providers. How to Apply To be considered for this position, please submit the following: 1. Your Resume 2. A Cover Letter that includes: A brief description of the territories you have managed or supported An overview of the referral relationships you have built, maintained, or grown Any accomplishments or results related to referral development, partnership building, or community outreach Please upload your resume and cover letter through our Careers page.
    $34k-48k yearly est. 1d ago
  • Community Liaison - Home Health (Sales Representative/Account Executive)

    Healthflex.com

    Liaison job in San Jose, CA

    About HealthFlex: Looking to make a difference? Join a team founded by nurses, where empathy is our driving force. At our agency, we believe healing happens best in the comfort of home, allowing patients and their families to cherish their time together. As one of the nation's largest privately owned agencies, we're dedicated to serving communities across the San Francisco Bay Area, North Bay, Central Valley, and the Greater Sacramento Area. If you're passionate about delivering exceptional care and making a meaningful impact, we'd love to have you on board. No Experience Required! Are you a driven individual seeking to kickstart a healthcare business development career? At HealthFlex, we value fresh perspectives and untapped potential. We're offering opportunities for motivated newcomers to home health and hospice. While experience is a bonus, we'll provide training and support for your success. If you're ready for a rewarding career in healthcare sales and want to contribute to our client-focused, quality care mission, apply now! Role Summary: As a Community Liaison, you will serve as a liaison between community partners such as but not limited to hospitals, physician practices, skilled nursing facilities, assisted living communities, as well as patients and their families. Your key responsibilities will include analyzing market trends, identifying potential partners, and fostering relationships. Your efforts will directly contribute to HealthFlex's market leadership and the delivery of essential, top-quality home health and hospice services to the community. Key Responsibilities: Sales Target Achievement: Your primary objective will be to meet and exceed sales targets by promoting HealthFlex's services and expanding our client base. Market Analysis: You'll keep an eye on market trends in your territory, enabling you to adapt to changing dynamics and contribute to our growth strategy. Prospect Identification: You will identify potential clients and referral sources, ranging from healthcare providers to various healthcare facilities. Building Business Relationships: Establish and foster meaningful business relationships to secure referrals and partnerships. Your ability to create trust and cooperation will be pivotal in your success. Sales Techniques: You will utilize a range of sales techniques, from cold-calling to in-service presentations and traditional marketing methods. We will provide the necessary training to help you master these techniques. Communication: Partner with and maintain ongoing and timely communication with both internal and external partners in order to ensure smooth transitions into services and ongoing quality of care. Qualities We Value: Enthusiasm and a willingness to learn Strong interpersonal and communication skills Goal-driven attitude with a passion for sales and healthcare Dedication and a collaborative mindset Ability to think, plan, and act strategically Enjoys networking & relationship building What We Offer: Comprehensive training to build your skills and knowledge A supportive and encouraging team environment Professional development and growth because we believe in nurturing talent from within Comprehensive benefits package Competitive compensation and uncapped commission structure. Compensation is determined by the following factors; experience, knowledge, skills, location, as well as internal equity and alignment with market data. Acknowledgements and Awards: 8 time winner of “Best & Brightest Places to Work” 6 time winner of “Inc 5000 Fast Growing Companies” Winner of “Better Business Bureau Torch Award” 4.6 Star Glassdoor Rating 5 Star Medicare Quality Rating Don't just take it from us, check out what others are saying about their experience at HealthFlex and visit Glassdoor, our reviews speak for themselves! To get a taste of our fun and supportive culture visit Facebook and LinkedIn. Requirements Direct experience required Sales experience in a healthcare environment preferred Consistent track record of successfully achieving/exceeding sales targets Valid driver's license, auto insurance, and reliable transportation HealthFlex is an Equal Opportunity Employer. It is HealthFlex's policy to provide equal employment opportunities for all employees and job applicants. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, religion, creed, color, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, genetic information, marital or domestic partner or relationship status, family or parental status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, height, weight, place of birth ,or any other status protected by federal, state, or local law.
    $34k-48k yearly est. 9d ago
  • Community Liaison - Home Health (Sales Representative/Account Executive)

    Healthflex Home Health Services

    Liaison job in San Jose, CA

    About HealthFlex: Looking to make a difference? Join a team founded by nurses, where empathy is our driving force. At our agency, we believe healing happens best in the comfort of home, allowing patients and their families to cherish their time together. As one of the nation's largest privately owned agencies, we're dedicated to serving communities across the San Francisco Bay Area, North Bay, Central Valley, and the Greater Sacramento Area. If you're passionate about delivering exceptional care and making a meaningful impact, we'd love to have you on board. No Experience Required! Are you a driven individual seeking to kickstart a healthcare business development career? At HealthFlex, we value fresh perspectives and untapped potential. We're offering opportunities for motivated newcomers to home health and hospice. While experience is a bonus, we'll provide training and support for your success. If you're ready for a rewarding career in healthcare sales and want to contribute to our client-focused, quality care mission, apply now! Role Summary: As a Community Liaison, you will serve as a liaison between community partners such as but not limited to hospitals, physician practices, skilled nursing facilities, assisted living communities, as well as patients and their families. Your key responsibilities will include analyzing market trends, identifying potential partners, and fostering relationships. Your efforts will directly contribute to HealthFlex's market leadership and the delivery of essential, top-quality home health and hospice services to the community. Key Responsibilities: * Sales Target Achievement: Your primary objective will be to meet and exceed sales targets by promoting HealthFlex's services and expanding our client base. * Market Analysis: You'll keep an eye on market trends in your territory, enabling you to adapt to changing dynamics and contribute to our growth strategy. * Prospect Identification: You will identify potential clients and referral sources, ranging from healthcare providers to various healthcare facilities. * Building Business Relationships: Establish and foster meaningful business relationships to secure referrals and partnerships. Your ability to create trust and cooperation will be pivotal in your success. * Sales Techniques: You will utilize a range of sales techniques, from cold-calling to in-service presentations and traditional marketing methods. We will provide the necessary training to help you master these techniques. * Communication: Partner with and maintain ongoing and timely communication with both internal and external partners in order to ensure smooth transitions into services and ongoing quality of care. Qualities We Value: * Enthusiasm and a willingness to learn * Strong interpersonal and communication skills * Goal-driven attitude with a passion for sales and healthcare * Dedication and a collaborative mindset * Ability to think, plan, and act strategically * Enjoys networking & relationship building What We Offer: * Comprehensive training to build your skills and knowledge * A supportive and encouraging team environment * Professional development and growth because we believe in nurturing talent from within * Comprehensive benefits package * Competitive compensation and uncapped commission structure. Compensation is determined by the following factors; experience, knowledge, skills, location, as well as internal equity and alignment with market data. Acknowledgements and Awards: * 8 time winner of "Best & Brightest Places to Work" * 6 time winner of "Inc 5000 Fast Growing Companies" * Winner of "Better Business Bureau Torch Award" * 4.6 Star Glassdoor Rating * 5 Star Medicare Quality Rating Don't just take it from us, check out what others are saying about their experience at HealthFlex and visit Glassdoor, our reviews speak for themselves! To get a taste of our fun and supportive culture visit Facebook and LinkedIn. Requirements * Direct experience required * Sales experience in a healthcare environment preferred * Consistent track record of successfully achieving/exceeding sales targets * Valid driver's license, auto insurance, and reliable transportation HealthFlex is an Equal Opportunity Employer. It is HealthFlex's policy to provide equal employment opportunities for all employees and job applicants. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, religion, creed, color, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, genetic information, marital or domestic partner or relationship status, family or parental status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, height, weight, place of birth ,or any other status protected by federal, state, or local law.
    $34k-48k yearly est. 16d ago
  • Community Organizer

    Amigos de Guadalupe

    Liaison job in San Jose, CA

    TITLE: Community Organizer REPORTS TO: Organizing Manager CLASSIFICATION: Full Time, Non-Exempt, $30/hour, Benefits Eligible Agency Description: Inspired by the power of our vibrant, determined community, our vision at Amigos de Guadalupe (“Amigos”) is to bring about transformational change in East San José. At Amigos, we ensure that the basic needs of our community are met, deliver high-quality programs, and mobilize and organize for justice. We do this by providing housing and rental assistance, mental health services, immigration legal services, education programs, and community organizing programs that advocate for systems change. Primary Duties: The goal of the Community Organizer is to improve outcomes for families in the Mayfair community by supporting the leadership development and organizing of grassroots community leaders. Successful Community Organizers have good standing within the community, trusting relationships, and a drive to help others. Successful Community Organizers adhere to the values and mission of Amigos de Guadalupe Center for Justice and Empowerment, who believe that Mayfair is a rooted and thriving community where resilient families have confidence in their gifts, choices, and dreams. Candidates must demonstrate skills in creative problem solving and in-depth knowledge of both the assets and challenges of the Mayfair community, support with Amigos' base-building, and help organize the Grupo de Justicia Migratoria organizing committee. Essential Functions & Responsibilities: Key Responsibilities Identify, train, and develop people in the Mayfair community who are or who could become grassroots leaders for Amigos de Guadalupe Center for Justice and Empowerment's organizing committee Focus organizing efforts on issues that impact East San Jose families Conduct one-on-one meetings with community members Maintain strong relationships with community leaders and organizations Participate in Know Your Rights outreach to immigrant community in San Jose Connect immigrant community members to resources to help meet basic needs Participate in internal (agency) and external coalitions as required Attend trainings and seminars as relevant Qualifications: Bachelor's degree preferred or equivalent relevant experience. Experience in contract and program management. Familiarity with immigrant rights and healthcare access issues. Prior supervisory or team leadership experience preferred. Strong facilitation, training, and public speaking skills. Excellent organizational and communication skills. Proficiency in Microsoft Office Suite and/or Google Workspace; ability to track and report data. Bi-Lingual in English and Spanish Commitment to social justice and the mission of Amigos de Guadalupe. Knowledge, Skills & Abilities Ability to supervise and motivate teams while maintaining accountability. Strong problem-solving and decision-making skills. Ability to maintain confidentiality of sensitive client and organizational information. Strong interpersonal skills with the ability to build trust in diverse communities. Work Schedule & Environment Full-time, 40 hours per week, with occasional evenings and weekends required for community events. Based at Amigos' main office with frequent fieldwork in the East San José community. Ability to travel locally as needed; valid driver's license preferred. Physical Demands Ability to sit or stand for extended periods. Frequent walking during community outreach and house meetings. Ability to lift up to 25 pounds (event materials, outreach supplies). Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Employment & Compliance Information This role is dependent on project funding. Employment with Amigos de Guadalupe is at-will, meaning either the employee or the organization may terminate employment at any time, with or without cause or notice. Amigos de Guadalupe is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment may be contingent upon successful completion of a background check and verification of authorization to work in the United States. Employees must comply with all organizational policies, procedures, and safety requirements, including public health guidelines. Disclaimer This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Duties, responsibilities, and activities may change at any time with or without notice in order to meet organizational needs.
    $30 hourly Auto-Apply 51d ago
  • Community Services Liaison

    Caremo Home Health

    Liaison job in San Mateo, CA

    Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary We are seeking a Community Services Liaison to join our team! As a Community Services Liaison, you will spend your time reaching out to Social Workers, Case Managers, medical offices, doctors, and skilled nursing facilities, assisted living facilities, memory care facilities, hospitals to talk about their current personal and home health needs, take time to understand what they are looking for, and offer competitive, accurate services for their needs. You will also manage relationships with existing clients, stay up to date with industry trends, and maintain a good working knowledge of all products and services offered to be a true resource for our clients. The ideal candidate has demonstrable sales experience, exceptional communication and interpersonal skills, and the ability to absorb and retain complex information. Responsibilities Reach out to new and potential clients to form relationships, assess needs, and provide pricing and sales pitches Maintain existing relationships with clients to make equipment recommendations and assist with issues Keep up with industry trends to understand the needs of our customers Maintain excellent working knowledge of all equipment sold and its uses Qualifications Bachelor's Degree Demonstratable sales experience desired Previous medical knowledge or understanding of basic medical concepts helpful Strong communication and interpersonal skills Strongly self-motivated, and very goal oriented Strong organizational skills
    $34k-48k yearly est. 19d ago
  • Community Services Liaison

    Caremo

    Liaison job in San Mateo, CA

    Job DescriptionBenefits: 401(k) Paid time off Training & development Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary We are seeking a Community Services Liaison to join our team! As a Community Services Liaison, you will spend your time reaching out to Social workers, Case managers, medical offices, doctors, and hospitals to talk about their current medical needs, take time to understand what they are looking for, and offer competitive, accurate services based on their needs. You will also manage relationships with existing clients, stay up to date with industry trends, and maintain a good working knowledge of all products and services offered to be a true resource for our clients. The ideal candidate has demonstrable sales experience, exceptional communication and interpersonal skills, and the ability to absorb and retain complex information. The company provides unlimited commission for targets hit on a monthly basis. Responsibilities Reach out to new and potential clients to form relationships, assess needs, and provide pricing and sales pitches Maintain existing relationships with clients to make equipment recommendations and assist with issues Keep up with industry trends to understand the needs of our customers Maintain excellent working knowledge of all equipment sold and its uses Qualifications Demonstratable sales experience desired Previous medical knowledge or understanding of basic medical concepts helpful Strong communication and interpersonal skills Strongly self-motivated, and very goal oriented Strong organizational skills Bachelor's degree Driving
    $34k-48k yearly est. 15d ago
  • Community Liaison - Home Health

    Sequoia Home Health and Hospice

    Liaison job in Milpitas, CA

    The Sequoia DifferenceAt Sequoia Home Health and Hospice, we're passionate about our work and take pride in the quality of service we provide. Our community is uniquely diverse, and it's our aim to fulfill the unique needs of our patients through excellent individualized care.Our focus is to help facilitate a smooth and safe transition home and provide life-changing service with the amount of care and dignity our patients and their families deserve.Sequoia Home Health is growing and looking for an experienced Home Health Community Liaison to join our team!JOB SUMMARY The Community Liaison is responsible for establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and negotiating service contracts with managed care organizations, government agencies, and other payers. Develop and maintain relationships with physicians, discharge planners, case managers, social workers, and other health care professionals who utilize home care services by regularly scheduling and conducting visits to those referral sources in order to assist in identifying those patients who may be appropriate for home health and hospice services thereby increasing the number of clients served by the agency/market. Maintain current knowledge of agency/market trends, coverage criteria, and industry changes to ensure compliance with required regulations. Represent the agency at health fairs, mall shows, other community service functions, and participates in civic and/or community committees as requested. Continuously conduct market assessments and develops a comprehensive marketing plan designed to meet budgetary volume projections. Work with the Director of Business Development to establish marketing techniques. Employ marketing and promotional initiatives to achieve budgetary volume projections. Establish and maintain positive working relationships with current and potential referral and payer sources. Builds and monitors community, customer, and payer and patient perceptions of Sequoia Home Health as a high quality provider of services. Provides leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs. Maintains comprehensive working knowledge of Sequoia Home Health markets including government agencies, major payer groups, key referral sources, and competitor's market positioning. Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Sequoia Home Health. Monitors and reports cost effectiveness of marketing efforts. JOB REQUIREMENTS Bachelor's degree in Marketing, Business Administration, or related field preferred, but not required. At least three years of experience in health care marketing management preferably in home health operations. Ability to market aggressively and deal tactfully with customers and the community. Knowledge of corporate business management. Demonstrates good communications skills, negotiation skills, and public relations skills. Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities. PAY RANGE: $80,000 - $150,000/year Why Sequoia Home Health & Hospice?Sequoia Home Health is part of the Cornerstone Group with about 75 home health and hospice agencies throughout the country. While we are part of a large family, we operate as a local team. We understand we are nothing without great employees! It is through our team's dedication to deliver life changing service that we become the “provider of choice” in the community that we serve. Join a culture of high performers who are on a mission to create the best Home Health and Hospice agency in the Bay Area!What makes us unique? At Sequoia Home Health, we foster an environment where clinicians and staff members have an unprecedented level of freedom to create and implement the programs that will best serve their patients and communities. We operate with the Core Values of CAPLICO in mind: Celebration Accountability Passion for Learning Love One Another Intelligent Risk Taking Customer Second Ownership We'd love to meet with you if you are passionate about giving exceptional patient care and creating the best Home Health and Hospice agency in the Bay Area! The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at ****************************
    $34k-48k yearly est. Auto-Apply 60d+ ago
  • Community Outreach Specialist

    Upward Health

    Liaison job in Santa Clara, CA

    Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health! Job Title & Role Description: The Community Outreach Specialist (COS) plays a critical role in establishing Upward Health's presence in the community and reaching potential patients. As the first point of contact for individuals seeking our services, the COS is responsible for educating patients about Upward Health's offerings, engaging them in meaningful conversations, and facilitating their enrollment into our programs. The COS manages a personal caseload, primarily utilizing phone outreach, but also employing in-person visits and other community-based strategies as needed. This role is essential in ensuring that patients understand the full range of services available to them and helps them take the first steps toward improving their health. The COS reports to the Outreach Manager and works closely with other team members to ensure the overall success of patient outreach and engagement efforts. Skills Required: Strong verbal communication and persuasive abilities Excellent interpersonal skills with the ability to build trust and rapport quickly Strong organizational and multitasking skills to manage a personal caseload efficiently Self-motivated with the ability to work independently and meet outreach goals Comfortable with fast-paced environments and adapting outreach methods to various situations Proficient in using computer systems for documentation, communication, and managing outreach activities Flexible and adaptable to a variety of outreach methods, including phone, in-person meetings, and mailings Fluent in English; Spanish proficiency is a plus Key Behaviors: Engagement: Proactively builds relationships with potential patients, ensuring they feel informed and supported throughout their journey with Upward Health. Resilience: Demonstrates the ability to overcome objections and challenges, staying motivated to engage patients even in difficult situations. Adaptability: Flexibly adjusts outreach strategies based on the needs and preferences of patients, ensuring effective communication at all times. Team Collaboration: Works well within a team, sharing knowledge, providing support, and contributing to the collective goals of the outreach program. Efficiency: Effectively manages time to meet outreach goals, balancing a caseload and ensuring timely follow-ups with patients. Compassion: Approaches patient interactions with empathy, ensuring each patient feels heard and understood. Cultural Competency: Demonstrates respect for diverse backgrounds and works effectively with individuals from various cultural and socioeconomic backgrounds. Competencies: Communication: Ability to clearly and persuasively communicate Upward Health's services and benefits to potential patients, making complex information easy to understand. Patient Engagement: Skilled in enrolling patients into Upward Health's programs and ensuring they have a smooth onboarding experience. Customer-Centric: Always focused on the needs of the patient, ensuring excellent service throughout the outreach process and helping patients access the right services. Problem Solving: Capable of addressing patient concerns or objections during outreach efforts, ensuring positive outcomes and maintaining trust. Time Management: Demonstrates excellent time management by balancing outreach activities, managing caseloads, and meeting set goals within a fast-paced environment. Data Management: Attention to detail when documenting patient information, ensuring accuracy and timely updates in the company's systems. Community Knowledge: Familiarity with local resources and the ability to connect patients to additional community-based services that may be beneficial to their care. Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. California pay range$21-$24 USD Upward Health Benefits Upward Health Core Values Upward Health YouTube Channel
    $21-24 hourly 4d ago
  • Clinical Liaison

    Lifepoint Health 4.1company rating

    Liaison job in Salinas, CA

    Facility Name: Natividad Medical Center Schedule: PRN Your experience matters Lifepoint Rehabilitation is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Clinical Liaison (CL) joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. How you'll contribute A Clinical Liaison that excels in this role will: Assist and coordinate in-take and pre-admission screening process Perform on-site (typically in referring facility) clinical judgment to determined appropriateness of patient for admission Communicates to patients and family's rehabilitation and facility options. Communicates to patients determined appropriate for admission the patient's expectations and requirements for participation Secures information relating to patients' resources and benefits Functions as initial contact for external case management and discharge planner personnel with payors and hospital facilities Other duties as assigned Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - tailored benefit options for part-time and PRN employees, and more. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. What we're looking for Clinical Licensure required RN, LPN/LVN, PT, or OT preferred Bachelor's degree preferred Previous marketing/sales experience preferred Previous clinical experience preferred with demonstrated skills in clinical assessment and EMR systems. Formal Sales Training preferred Valid driver's license and clean driving record Rate range: $45-$55 per hour EEOC Statement "Lifepoint Rehabilitation is an Equal Opportunity Employer. Lifepoint Rehabilitation is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”
    $45-55 hourly 1d ago
  • Community Health Worker

    Axis Community Health 4.3company rating

    Liaison job in Pleasanton, CA

    Job Details Pleasanton, CA Full Time $26.00 - $28.00 HourlyDescription : Axis Community Health, a nonprofit established in 1972, provides comprehensive healthcare services to over 15,000 individuals across all age groups in the Tri-Valley area. The mission of Axis Community Health is to provide quality, affordable, accessible and compassionate health care services that promote the well-being of all members of the community. Our mission is rooted in delivering high-quality patient care, encompassing primary healthcare, mental health support, and dental services. We are committed to ensuring access to essential healthcare services for every member of our community, irrespective of financial status, living situation, or insurance coverage. Job Summary: The role of a Community Health Worker (CHW) is to advocate for and provide case management services for individuals with a high level of need for support due to medical, mental, and/or social support difficulties, with the goal of improving overall health and well-being. The CHW must be able to effectively work independently when needed. This position may require multiple working locations such as medical offices, home visits, or other off-site patient visits. The CHW provides essential support and resources to our patients while assisting patients in accessing care, navigating the care system and acting as a liaison between community and healthcare providers. Qualifications: High school diploma or equivalent. An Associate of Arts or Bachelor of Arts degree in Public Health, Social Work or related field is preferred. One (1) year of experience working as a Community Health Worker (CHW) in an integrated behavioral healthcare setting is preferred. Effective decision-making skills, problem-solving, critical thinking, and sound judgment are essential. Experience utilizing these skills in both clinical and non-clinical settings is preferred. Experience in community outreach, healthcare, or social services is preferred. Knowledge of local health resources and community services. English and Spanish bilingual abilities preferred. Must possess a valid and current driver's license with reliable transportation, a clean driving record and automobile insurance is required. Ability to learn and adjust easily, being flexible, remain responsive to change, and able to retain complex information. Excellent organizational and time management skills with the ability to work independently. Strong analytical, employee relations, and interpersonal skills. Excellent writing, business communication, editing, and proofreading skills. Ability to interact effectively and in a supportive manner with people of all backgrounds. Ability to maintain a high level of confidentiality and a professional demeanor and must positively represent the organization at all times. Ability to establish and maintain positive and professional working relationships. Must be able to adjust priorities quickly as circumstances dictate. Must be able to be at work regularly and on time. Must be a proactive, self-motivated individual with proven ability to collaborate effectively in a team environment. A can-do attitude, attention to detail with the ability to organize. Ability to type a minimum of 35 WPM with minimal errors. Must have good computer skills using Microsoft Office and the ability to use Axis departmental systems. Must be able to use office equipment (i.e. copier, fax, etc.). Essential Duties/Responsibilities: Advocate for patients by helping them communicate with healthcare providers or social service agencies to achieve their overall health and well-being. Conduct outreach activities and enrollment assessments to engage individuals and community members in health programs and services. Provide education to community members related to health topics such as nutrition, chronic disease prevention, mental health, and maternal and child health with assistance from overall care team. Conducts health screenings, including social determinants of health. Develop care plans that address patients' specific needs, connect them to relevant resources, and act as a liaison between community and health and social services. Collaborate with local organizations as needed to enhance community partnerships for resources. Educate patients about the services available at Axis. Ensure documentation meets established standards for work assignments and comply with policies and procedures of the assigned clinic. Drive to other sites and locations as needed to perform job duties or support organizational operations. Participate in staff meetings and attend other meetings and training events as assigned. May be required to perform other related duties, responsibilities, and special projects as assigned. Benefits: Employer paid health, dental, and vision benefits to the employee. Option to participate in a 403(B) retirement plan with employer matching contribution. Partial educational reimbursement. 12 paid holidays. Accrued paid time off with each pay period. Employee discount programs. Connect with Axis: Company Page: ************************** Facebook: ******************************************** LinkedIn: ****************************************************** Annual Gratitude Report: ************************************************************** Physical, Cognitive, and Environmental Working Conditions: Work is normally performed in a typical clinic office work environment (and, in some cases, telecommuting sites). The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this position if the accommodation request does not cause an undue hardship. Physical: Occasionally required to carry/lift/push/pull/move up to 20lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, reaching over the shoulder, reaching over the head, reaching outward, sitting, walking on various surfaces, standing, and bending. Occasional travel to other Axis health centers and other occasional travel will be required. Equipment: Frequently required to use repetitive motion of hands and feet to operate a computer keyboard, telephone, copier, and other office equipment for extended periods. Sensory: Frequently required to read documents, written reports, and signage. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with staff etc. Must be able to speak clearly, understand normal communication, and be understood. Cognitive: Must be able to analyze the information being received, count accurately, concentrate and focus on the given task, summarize the information being received, accurately interpret written data, synthesize information from multiple sources, write summaries as needed, interpret written or verbal instructions, and recognize social or professional behavioral cues. Environmental Conditions: Frequent exposure to varied office (medical clinic/office) environments. Rare exposure to dust and loud noises. Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, Axis Community Health reserves the right to modify or change the requirements of the job based on business necessity. Key Search Words: Community Health Worker, Customer Service, Patient Service, Community Health Advocate, Outreach Health Worker, Health Promoter, Health Outreach Specialist, Health Educator, Health Community Liaison, Healthcare Professional, Healthcare Worker, Patient Interaction, Communication Skills, Multitasking, Problem Solving, Organizational Skills, Assistant Tasks, Clinical Tasks, Patient Relations, Administrative Procedures, Microsoft Office, EHR, EPIC, #LI-Onsite
    $44k-61k yearly est. 37d ago
  • Community Organizer

    Amigos de Guadalupe

    Liaison job in San Jose, CA

    TITLE: Community Organizer REPORTS TO: Organizing Manager CLASSIFICATION: Full Time, Non-Exempt, $30/hour, Benefits Eligible Agency Description: Inspired by the power of our vibrant, determined community, our vision at Amigos de Guadalupe (“Amigos”) is to bring about transformational change in East San José. At Amigos, we ensure that the basic needs of our community are met, deliver high-quality programs, and mobilize and organize for justice. We do this by providing housing and rental assistance, mental health services, immigration legal services, education programs, and community organizing programs that advocate for systems change. Primary Duties: The goal of the Community Organizer is to improve outcomes for families in the Mayfair community by supporting the leadership development and organizing of grassroots community leaders. Successful Community Organizers have good standing within the community, trusting relationships, and a drive to help others. Successful Community Organizers adhere to the values and mission of Amigos de Guadalupe Center for Justice and Empowerment, who believe that Mayfair is a rooted and thriving community where resilient families have confidence in their gifts, choices, and dreams. Candidates must demonstrate skills in creative problem solving and in-depth knowledge of both the assets and challenges of the Mayfair community, support with Amigos' base-building, and help organize the Grupo de Justicia Migratoria organizing committee. Essential Functions & Responsibilities: Key Responsibilities Identify, train, and develop people in the Mayfair community who are or who could become grassroots leaders for Amigos de Guadalupe Center for Justice and Empowerment's organizing committee Focus organizing efforts on issues that impact East San Jose families Conduct one-on-one meetings with community members Maintain strong relationships with community leaders and organizations Participate in Know Your Rights outreach to immigrant community in San Jose Connect immigrant community members to resources to help meet basic needs Participate in internal (agency) and external coalitions as required Attend trainings and seminars as relevant Qualifications: Bachelor's degree preferred or equivalent relevant experience. Experience in contract and program management. Familiarity with immigrant rights and healthcare access issues. Prior supervisory or team leadership experience preferred. Strong facilitation, training, and public speaking skills. Excellent organizational and communication skills. Proficiency in Microsoft Office Suite and/or Google Workspace; ability to track and report data. Bi-Lingual in English and Spanish Commitment to social justice and the mission of Amigos de Guadalupe. Knowledge, Skills & Abilities Ability to supervise and motivate teams while maintaining accountability. Strong problem-solving and decision-making skills. Ability to maintain confidentiality of sensitive client and organizational information. Strong interpersonal skills with the ability to build trust in diverse communities. Work Schedule & Environment Full-time, 40 hours per week, with occasional evenings and weekends required for community events. Based at Amigos' main office with frequent fieldwork in the East San José community. Ability to travel locally as needed; valid driver's license preferred. Physical Demands Ability to sit or stand for extended periods. Frequent walking during community outreach and house meetings. Ability to lift up to 25 pounds (event materials, outreach supplies). Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Employment & Compliance Information This role is dependent on project funding. Employment with Amigos de Guadalupe is at-will, meaning either the employee or the organization may terminate employment at any time, with or without cause or notice. Amigos de Guadalupe is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment may be contingent upon successful completion of a background check and verification of authorization to work in the United States. Employees must comply with all organizational policies, procedures, and safety requirements, including public health guidelines. Disclaimer This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Duties, responsibilities, and activities may change at any time with or without notice in order to meet organizational needs. Powered by JazzHR QjvXME5aYI
    $30 hourly 22d ago
  • Hospice Community Liaison

    Sequoia Home Health and Hospice

    Liaison job in Milpitas, CA

    The Sequoia Difference At Sequoia Home Health and Hospice, we're passionate about our work and take pride in the quality of service we provide. Our community is uniquely diverse, and it's our aim to fulfill the unique needs of our patients through excellent individualized care. Our focus is to help facilitate a smooth and safe transition home and provide life-changing service with the amount of care and dignity our patients and their families deserve. Sequoia Hospice is growing and looking for an experienced Hospice Community Liaison to join our team! JOB SUMMARY The Community Liaison is responsible for establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and negotiating service contracts with managed care organizations, government agencies, and other payers. Develop and maintain relationships with physicians, discharge planners, case managers, social workers, and other health care professionals who utilize home care services by regularly scheduling and conducting visits to those referral sources in order to assist in identifying those patients who may be appropriate for home health services thereby increasing the number of clients served by the agency/market. Maintain current knowledge of agency/market trends, coverage criteria, and industry changes to ensure compliance with required regulations. Represent the agency at health fairs, mall shows, other community service functions, and participates in civic and/or community committees as requested. Continuously conduct market assessments and develops a comprehensive marketing plan designed to meet budgetary volume projections. Work with the Executive Director to establish marketing techniques. Employ marketing and promotional initiatives to achieve budgetary volume projections. Establish and maintain positive working relationships with current and potential referral and payer sources. Build and monitor community, customer, and payer and patient perceptions of Sequoia Hospice as a high quality provider of services. Provide leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs. Maintain comprehensive working knowledge of Sequoia Hospice markets including government agencies, major payer groups, key referral sources, and competitor's market positioning. Maintain comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel. Maintain comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Sequoia Hospice. Monitor and report cost effectiveness of marketing efforts. JOB REQUIREMENTS Bachelor's degree in Marketing, Business Administration, or related field preferred, but not required. At least three years of experience in health care marketing management preferably in hospice operations. Ability to market aggressively and deal tactfully with customers and the community. Knowledge of corporate business management. Demonstrates good communications skills, negotiation skills, and public relations skills. Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities. PAY RANGE: $120,000 - $130,000/year Why Sequoia Home Health & Hospice? Sequoia Home Health is part of the Cornerstone Group with about 75 home health and hospice agencies throughout the country. While we are part of a large family, we operate as a local team. We understand we are nothing without great employees! It is through our team's dedication to deliver life changing service that we become the “provider of choice” in the community that we serve. Join a culture of high performers who are on a mission to create the best Home Health and Hospice agency in the Bay Area! What makes us unique? At Sequoia Home Health, we foster an environment where clinicians and staff members have an unprecedented level of freedom to create and implement the programs that will best serve their patients and communities. We operate with the Core Values of CAPLICO in mind: Celebration Accountability Passion for Learning Love One Another Intelligent Risk Taking Customer Second Ownership We'd love to meet with you if you are passionate about giving exceptional patient care and creating the best Home Health and Hospice agency in the Bay Area! The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at ****************************
    $34k-48k yearly est. Auto-Apply 60d+ ago

Learn more about liaison jobs

How much does a liaison earn in Santa Cruz, CA?

The average liaison in Santa Cruz, CA earns between $36,000 and $150,000 annually. This compares to the national average liaison range of $30,000 to $95,000.

Average liaison salary in Santa Cruz, CA

$73,000
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