Manager jobs in Chester, VA - 1,166 jobs

Our client is North America's leading traffic control company. As the traffic control partner for road construction and repair companies, they safeguard their clients' people, business, and time. They deliver comprehensive traffic management services, supporting utility, broadband, and transportation infrastructure work in communities across the country. They specialize in supplying the manpower to guide traffic safety around work zones in addition to providing consultation and traffic design services, as well as traffic control equipment. As a company they are committed to improving traffic safety across their clients and areas in which they serve. *This role must reside in TN or VA* POSITION SUMMARY The role supports VA, WV, KY & TN. The General Manager will uphold the core values of Ownership, Trust, and Teamwork. This position will report to the Vice President, Business Unit and work closely with a cross functional team in developing and implementing operational standards/plans across the business unit to achieve strategic goals. Specifically, the role will work with their cross functional role level partners to ensure that the geographic areas are being effectively and safely managed by planning and overseeing the operations. The General Manager role will have profit and loss responsibility for their geographic area. This position will ensure safe work environments and verify customer needs are being met at the highest level of satisfaction. The ideal candidate will want to roll up their sleeves and lead strategic initiatives and projects. What you own in this role: Lead multi-site with a team with 4 Directs and a workforce of 1000 Model a “safety first” culture and ensure safety is priority one. Overall ownership of P&L, to include all increases and decreases in revenue and costs. Provide 1-3-month view for the Region while developing a vision for the next 3-6 months. Leverages quantitative and qualitative metrics, guidelines, and standards to evaluate the organization's efficiency and effectiveness; identifies opportunities for improvement and growth. Measures productivity by analyzing performance data, finance data, and activity reports. Translates strategic business needs into practical actions and drives performance across the business unit. Successfully engage and interact with key customers within designated area. Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service. Foster team building through leadership practices and regular communication strategies. This role will play an integral part in talent assessment and development of direct reports and the business unit. Facilitate communication with leadership team to ensure alignment to business goals and opportunities. Lead through leaders utilizing talent assessment and performance management/development. What you bring to the table: Bachelor's degree in business, management, or similar field preferred; equivalent experience will be considered 7+ years of significant management experience, preferably overseeing an entire organization, division, or similar sized business unit Ability to interpret financial and other data as needed to set operational goals Exceptional organizational skills and attention to detail 40% travel Exhibit strong customer orientation; experience developing strong partnerships by understanding and anticipating business needs Display a proven track record of growing market share through cross functional collaboration Results-driven and have a positive “make it work” attitude Intermediate computer skills including Microsoft Office products and customer relationship management systems High energy and self-motivated Required to engage with cross functional team members in Sales, Finance, Billing, IT/Analytics Process Improvement - Lean Manufacturing/Six Sigma preferred Significant experience developing high-performing teams Ability to develop and execute business plans Must maintain a current, valid driver's license and a clean driving record void of suspension or revocation

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Operations Manager DEPARTMENT: Operations REPORTS TO: General Manager FLSA STATUS: Exempt LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! Essential Duties and Responsibilities Directs, supervises and schedules all aspects of operations, including engineering; building and grounds; technical services; event services, including ADA compliance; public safety; security; custodial services and parking departments. Coordinates the operations activities with other building departments, the University and show-related contractors. Implement facility rules, regulation policies and procedures. Anticipate problems and appropriate solutions. Investigates, analyzes and resolves operational problems and complaints. Provide clear, concise, and timely communication of directives to other departments. Ensures that operations department receives pertinent information for most effective use of the facility and staffing. Assures facility readiness and smooth operation of events. Oversees maintenance of the physical plant and systems. Responsible for the Master MSDS log in the building. Serves as Manager on Duty as required. Supervisory Responsibilities Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's Degree from technical college with major in Management or Maintenance Engineering. Minimum of 2 years' experience in Supervising or Managing in a similar facility Additional experience may be substituted for education Supervisory experience preferred Skills and Abilities Excellent organization skills Ability to prioritize and to handle multiple projects simultaneously Good written, verbal and interpersonal skills required; ability to interact with all levels of staff including management Ability to effectively supervise staff Strong customer service skills Professional presentation, appearance and work ethic Some computer skills Ability to work with limited supervision and as a team member Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours. COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site (Stuart C. Siegel Center/Richmond, VA) Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

DJB Hospitality/Franchising Full-Time | Multi-Unit Restaurant Group Reports to: Vice President of Operations DJB Hospitality is a dynamic, fast-growing restaurant group behind innovative concepts such as Sedona Taphouse and NAPA Kitchen & Wine, and other polished casual dining experiences. We are searching for a passionate and results-driven Restaurant Operations Manager to join our leadership team. This role supports our VP of Operations and plays a key part in ensuring our locations deliver exceptional hospitality, operational consistency, and strong financial performance. Responsibilities Support the VP of Operations in overseeing day-to-day operations across DJB Hospitality concepts and locations. Conduct regular on-site visits to assess service execution, food quality, cleanliness, and team performance. Coach, train, and develop General Managers and leadership teams to maintain DJB's high standards for hospitality and culture. Monitor financial performance, including labor management, food and beverage cost, and controllable expenses. Partner with GMs to create improvement plans and ensure accountability for results. Ensure proper execution of operational systems, including scheduling, inventory, and POS-related processes. Assist with new restaurant openings, including team training, systems implementation, and opening readiness. Collaborate with DJB's culinary, HR, training, finance, and marketing departments to support restaurant needs and guest experience initiatives. Uphold compliance with health, sanitation, and safety regulations across all locations. Address escalated guest concerns with professionalism, urgency, and care. Communicate company initiatives clearly and ensure consistent execution across the brand. Qualifications 3-5+ years of multi-unit restaurant leadership experience in full-service or upscale casual operations. Strong understanding of restaurant operations, systems, and financial management. Proven ability to train, coach, and develop management teams. Excellent communication, organizational, and follow-up skills. Ability to travel to various DJB Hospitality locations; reliable transportation required. Flexibility to work evenings, weekends, and occasional emergencies as needed. Passion for hospitality and a commitment to upholding DJB's culture and brand standards. What We Offer Competitive salary and performance-based bonus structure. Health benefits and company perks. Opportunity to grow with an expanding, forward-thinking hospitality group. Hands-on role with significant impact on operational success and guest satisfaction. A collaborative, supportive leadership team committed to excellence. How to Apply Please submit your resume along with a brief message sharing why you're a strong fit for the DJB Hospitality team.

As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility to execute all store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day. You love being part of a winning team and you bring your energy to work every day. The Assistant Store Manager reports to the Store Manager. Who You Are: Inspirational leader who guides their team and partners with the store manager to achieve great results. Engaging personality who attracts great talent. Demonstrates a competitive spirit and desire to win. Team player with an entrepreneurial spirit. Operates with a sense of urgency and effectively manage competing priorities. Able to adapt to change and takes on more responsibilities. Self-motivated; seeks personal growth and development. Responsibilities As the Assistant Store Manager you will: Partner with the Store Manager to create action plans to achieve results and grow the business. Understand and demonstrate product knowledge, selling and operational skills to maximize sales. Engage with customers to build relationships and brand loyalty by using company tools. Partner with the Store Manager to develop team members who are committed to creating a great experience for our customers. Oversee assigned division of responsibility and be accountable for results. Support the Store Manager to ensure store standards for merchandising and operations are met consistently. Learn about all aspects of the business and share ideas to drive the business. Remain composed in the face of challenges and unforeseen circumstances. Perform POS transactions on designated shifts and execute management functions in the absence of Store Manager. Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity. Qualifications You will also have: 2+ years as a Co/Assistant Manager in similar volume, apparel business (preferred). Proven track record of exceeding sales and statistical expectations. Flexible availability to meet the needs of the business (including evenings and weekends). May require occasional travel to other store locations (if needed).

We are seeking a visionary leader to oversee the planning, execution, and delivery of crane and heavy equipment rebuilds as well as original equipment manufacturing (OEM) for cranes, trucks, trailers, and specialized machinery. This role is not just about managing-it's about leading innovation, fostering collaboration, and driving operational excellence. The General Manager will ensure projects meet quality standards, customer requirements, and delivery deadlines while achieving revenue goals and cultivating a culture of creativity, efficiency, and safety. Key Responsibilities A. Customer & Design Collaboration Partner with customers and engineering teams to clarify expectations and develop accurate job cost estimates. Act as a liaison to ensure customer requirements are met and communicated across all teams. B. Leadership & Team Oversight Guide a team of inventive engineers and skilled manufacturing professionals to deliver cutting-edge solutions while meeting project milestones. Adjust staffing and assignments for optimal skill utilization and project success. C. Production Coordination Align fabrication processes with design/engineering for maximum efficiency in labor and time. Monitor in-process work to ensure quality, safety, and compliance with customer standards. D. Innovation & Problem Solving Work with cross-functional teams to identify challenges and develop inventive solutions. Encourage creative problem-solving and implement cost-effective strategies that streamline processes and reduce waste. E. Vendor & Resource Management Build strong vendor relationships to secure quality parts at competitive costs. Oversee equipment utilization and identify opportunities for optimization. F. Customer Service & Communication Provide regular project updates and promptly communicate delays or changes. Maintain thorough documentation of customer communications and change orders. G. Delivery & Post-Support Oversee pre-delivery testing and provide on-site setup. Assist with customer training on delivered equipment as needed. Qualifications Education: Associate's degree in a related field (Bachelor's or certifications preferred). Experience: 5+ years of supervisory experience in heavy equipment manufacturing or similar environment; metalworking and precision machining experience preferred. Ability to read, interpret, and create/modify mechanical drawings. Strong leadership, organizational, and communication skills. Proficiency in Microsoft Office; ability to learn specialty software (Timberline, ViewPoint). Valid driver's license with a clean driving record. Physical Demands Ability to walk, stoop, bend, crawl, and climb to oversee production. Extended standing on hard surfaces; occasional lifting of heavy parts/tools. Exposure to inclement weather during pre-delivery and post-delivery activities. Required Travel Up to 20% for customer site visits, deliveries, training, and inter-division travel. Benefits That Go Beyond the Basics Health Coverage Options: Multiple medical, dental, and vision plans to fit your needs. Financial Security: Company-paid life insurance, disability coverage, and 401(k) with match. Extra Perks: Clothing and safety gear allowances, wellness programs, and legal resources. Paid Time Off: Generous PTO that grows with your tenure, plus paid holidays. Workday Comfort: Premium company vehicles and tools to make your job easier. Career: Leadership advancement and professional development opportunities.

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description AECOM is actively seeking an experienced, creative, highly talented Deputy Traffic Operations Center (TOC) Floor Manager for immediate employment in Chesterfield, VA. This position reports directly to the Traffic Operations Manager, providing essential support and serving as a primary point of communication between staff within the assigned area and leadership. The responsibilities of this position include, but are not limited to: Assisting with scheduling and oversight of regional TOC floor staff initial and recurrent training program Participate in the review of resumes, interviews, and recommend for hire/advancement opportunities Assist in reviewing and participating in the development of TOC standard operating procedures, technical memos, and training materials Support in the oversight of the regional TOC Floor Operations training program and staff audits Assist in the coordination and leadership of regional TOC floor staff Assist in daily TOC operations efficiency and effectiveness in providing regional traffic management, traveler information, and incident management. Serve as acting TOC Manager in their absence. Participation in routine performance assessments and floor staff audits Assist with the oversight of the control room's equipment status and system reporting maintenance needs Qualifications Bachelor's degree plus Six (6) years of relevant experience or demonstrated equivalency experience and/or education (i.e. Associate's degree + 8 years of relevant experience or High School diploma or equivalent + 10 years of relevant experience) As a condition of employment, must pass a State and Federal criminal history/security background check; must also successfully complete Virginia Department of Transportation fingerprint-based Criminal History Records Check (CHRC) As a condition of employment, must pass a pre-employment drug screen and successfully participate in the program's mandatory random drug screening process Preferred: Experience in leadership, management, and staff relationship Experience interpreting technical information in layperson's terms Experience with coordinating real-time operations activities and priorities in an effective manner under pressure and in a variety of work conditions for self and support staff Experience with the day-to-day operations of the traffic control room facility. Experience in Transportation, Systems, Management and Operations (TSM&O), and Traffic engineering principles along with a general knowledge of Intelligent Transportation Systems (ITS). Experience in the use of Advanced Traffic Management Systems. Experience preparing technical and performance reports, management presentations, spreadsheet analysis, and interoffice communications. Experience in the use of standard software applications, such as Microsoft Office (Word, Excel, PowerPoint, Access and Outlook). Additional Information Relocation assistance is not available for this position. Sponsorship for US employment authorization is not available now or in the future for this position. Ability to work alternate work schedules and be on-call twenty-four (24) hours/day On-site availability is required during periods of weather or civil disasters. About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community-where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

Click HERE to Apply!Job Title - Restaurant Manager/Hardee'sNOW HIRING EXCEPTIONAL RESTAURANT MANAGERS - If you are passionate about making a difference for our guests and our team members, every single day, can manage and motivate team members through positive and respectful leadership, strive to exceed company standards in service to guests, food quality, food safety, and cleanliness and recognize your team members for a job well-done. You are just what we are looking for.If this is you then COME JOIN OUR AMAZING TEAM, make new friends, develop your career skills and have fun. Great pay, benefits and opportunity for advancement.Who Are We?"WE BELIEVE IN PEOPLE"Boddie-Noell is a family owned Christian based company and is the largest franchisee of Hardees restaurants in the United States. Our purpose is to use the resources of our company to provide opportunities for our people and be a positive influence on peoples lives wherever and whenever we can.What is our Team Approach?Our managers do not manage from a distance but instead alongside crew employees in order to be more effective, resolve guest complaints, maintain product quality, and fix any problems as they arise. Working alongside other crew members allows our managers to teach others and lead by example.What Will You Do?Job Purpose StatementTo operate the restaurant in the absence of the Senior/General Manager. Assist in achieving salesgrowth through maintaining the highest standards ofquality, service, and cleanliness with constant focus on profitability.Job FunctionsInterview and hire qualified staff to operate the restaurant based on company standards and in compliance with state and federal regulations.Schedule sufficient staff to operate the restaurant and accommodate guest flow. Manage labor costs to meet company standard.Train and develop crew under the direction of the Senior/General Manager.Maintain a cooperative, harmonious working relationship with management team and crew. Provide coaching, counseling, and discipline as warranted. Assist with crew member duties a needed.Conduct crew and management team meetings as needed to discuss operation procedures, promotions, safety, security, training, etc.Maintain an adequate supply of all products and items necessary to operate the restaurant. Control inventory to meet company Food Cost Variancestandard.Maintain reports and records based on company standards and in compliance with state and federal regulations.Maintain building and equipment using proper operating, cleaning, and preventive maintenance procedures.Responsible for all cash. Ensure adherence to cash procedures.Ensure personal appearance meets company standard and displays professionalism at all times.Recognize and adhere to all HR, sanitation, safety, and security policies and procedures to ensure a safe and compliant environment for all.Consistently exhibit the actions/behaviors which best demonstrate BNEsVision and Values; perform other tasks as directed by management; and at all times represent Boddie-Noell Enterprises, Inc. as a professional in every aspect of performance.* Note: BNE will make reasonable accommodations as required by the Americans with Disabilities Act. What Will You Need?Must be 18 years or older Must meet Physical demands required of the role Must be able to lead, recognize and train successful talent2 years of management experience Available to work all shifts and weekends Ability to pass background check and drug screen Valid Drivers LicenseStrong conflict-resolution skills Consistent and ReliableCheerful and Positive AttitudeExcellent communication skills Loves Serving and Helping OthersWhat is in it for You?Now Paying WeeklyFun & Flexible Work EnvironmentPaid Training 401K Vacation, Sick, Holiday & Bereavement pay Discounted Meals During ShiftMedical, Dental, Vision & Life InsuranceOpportunity to AdvanceBonus ProgramCompetitive Pay Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.Workplace Caring Culture - We've created a culture of family and team that exist in each of our restaurants. Our treatment of employees is well known in the restaurant field where we enjoy some of the best retention of long-term employees in the industry.Helping Hands - Employee assistance fund that provides financial help to Boddie-Noell employees in time of need.Corporate Chaplains - Offers care to employees with personal and professional life issues.*Veterans and those with previous military experience are encouraged to apply!EOEBoddie-Noell Enterprises, Inc., an independent franchisee of Hardee's Restaurants LLC Required Preferred Job Industries Food & Restaurant

** Customer Service Manager **Pay Rate:** $69,500 - $92,600 _Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan._ **Category/Shift:** Salaried/Full-Time/Onsite **Physical Location:** 2333 Wells Rd. Petersburg, VA 23805 **The Job You Will Perform:** + Responsible for providing overall direction and leadership to the customer support team. + Improve efficiency, profitability, and customer satisfaction by implementing service and operations strategies. + In addition to business improvement, provide team members with challenging work and developmental objectives, and will share both responsibility and accountability in the attainment of organizational goals. + Act as a front-line decision maker, managing major and significant customer accounts; some having enterprise agreements. + Provide significant process and/or product expertise and be a subject matter expert resource for other team members. + Receipt and processing of requests for price quotations, purchase orders, order changes, adjustments, and cancellations. **The Skills You Will Bring:** + High school diploma or GED + Preferred Bachelor's degree in a related field or related experience and/or training; or equivalent combination of education and experience. + Preferred computer data-entry experience + Five or more years of customer relations experience in the containers and packaging industry required; experience in the corrugated box industry strongly preferred. + Builds Effective Teams + Collaborates + Customer focus + Decision quality + Directs Work + Drives Engagement + Ensures Accountability + Manages conflict **About Us** **The Benefits You Will Enjoy:** International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets **The Career You Will Build:** Leadership training, promotional opportunities **The Impact You Will Make:** We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you'll see why our team members say they're Proud to be IP. **The Culture You Will Experience:** International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture. **The Company You Will Join:** International Paper (NYSE: IP) is the global leader in sustainable packaging solutions. With company headquarters in Memphis, Tennessee, USA, and EMEA (Europe, Middle East and Africa) headquarters in London, UK, we employ more than 65,000 team members and serve customers around the world with operations in more than 30 countries. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Net sales for 2024 were $18.6 billion. In 2025, International Paper acquired DS Smith creating an industry leader focused on the attractive and growing North American and EMEA regions. Additional information can be found by visiting internationalpaper.com. International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or **************. **Job Identification** 2000463 **Job Schedule** Full time

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities, Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what's best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other POSITION TITLE Manager, Claims Customer Service POSITION LOCATION This position is available to Virginia residents as Richmond or Lynchburg, Virginia hybrid in-office applicants or remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin. *Hybrid in-office would be required if you reside within 50 miles of our Richmond or Lynchburg, VA office. YOUR ROLE As an Operations team member, you'll play a crucial role in delivering world class customer service and capabilities to our policyholders-now and in the future. The Claims Customer Service Manager is the key person responsible for developing and maintaining an excellent service culture. The position carries full supervisory responsibilities, with the individual expected to effectively manage a team of non-exempt Customer Service Representatives (CSRs). In addition to ensuring that all department phone service and transaction metrics are met or exceeded, the individual is expected to motivate and energize the team, coach and develop individual team members, and collaborate effectively with peers. Strong interpersonal, organizational, analytical, and communication skills are required. WHAT YOU WILL BE DOING Manage a team consisting of 12-15 associates tasked with providing exceptional phone and transaction-based customer service, cultivating an environment of inclusiveness within the team. Oversee the operation of a call center team to include setting performance metrics and team goals as well as ensuring the achievement of those metrics through effective management. Communicate effectively with employees to provide coaching and feedback, identify development opportunities pertaining to personal and professional growth, and reinforce positive results. Drive individual and team accountability, motivate and manage team to meet and exceed service goals and increase productivity, with the result of delivering quality service efficiently. Implement activities that drive employee engagement and support the desired company culture. Act as point of contact for the team in handling escalated situations, providing feedback, and identifying process improvements to improve customer experience. Drive quality phone service by being involved in call quality (SQM) initiatives. Coach for results using daily, weekly and monthly reports from surveys and feedback. Collect and analyze data to maximize resource efficiency through scheduling and work allocation, monitoring past trends, applying knowledge of future events and understanding of capacity model data. Develop and maintain partnerships with training, quality, compliance, legal, and other areas to reinforce system, departmental, and administrative procedures. Promote a sense of teamwork within the team and company. Acquire, maintain, and enhance product and technical knowledge to provide World Class Service to all customers he/she interacts with (internal and external) Work with leadership to understand business strategy, direction, tactical and strategic requirements and recommend process improvements as appropriate. Other duties and/or special projects as assigned. Provide recognition and celebrate successes. WHAT YOU BRING Demonstrated ability to build and lead a strong motivated team by providing guidance, feedback and day to day direction for associates Excellent collaboration skills Proven ability to influence, negotiate and communicate with internal and external customers through verbal and written formats Ability to interpret data and analyze trends on inventory/capacity/service levels Demonstrated effective coaching and feedback skills NICE TO HAVE Bachelor's Degree or a minimum 4+ years prior leadership experience Prior leadership experience in a contact center environment, specifically Claims contact center LOMA, AHIP, or other Insurance Industry designation Employee Benefits & Well-Being Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives. Competitive Compensation & Total Rewards Incentives Comprehensive Healthcare Coverage Multiple 401(k) Savings Plan Options Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!) Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave Disability, Life, and Long Term Care Insurance Tuition Reimbursement, Student Loan Repayment and Training & Certification Support Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management) Caregiver and Mental Health Support Services ADDITIONAL The base salary pay range for this role starts at a minimum rate of $58,800 up to the maximum of $110,900. In addition to your base salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the target earning opportunity is 10% of your base compensation. The final determination on base pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity within the organization.

Customer Experience Pack Leader/Manager - Holiday Barn Pet Resorts We have an opening for a Customer Service/Experience Manager at our Glen Allen location, 3800 Mountain Road, Glen Allen, VA, 23060. The Customer Experience Manager at Holiday Barn Pet Resorts ensures that positive communication and representation of our company is maintained so that we can consistently provide high-level services for our furry guests. The focus day-to-day is on driving the best customer service experience at each point of contact, but we realize that this success happens well before the customer arrives at our business. The Customer Experience "Pack" is a large group, with eight to twelve front-end associates and five to seven department leaders throughout the company. Our Customer Experience Manager is an intuitive part of our "pack" and integrates our Holiday Barn values into all customer interaction points throughout all departments. What are some valuable talents to bring to Holiday Barn? Individuals who thrive on interacting with people and their pets, providing a high level of service and enjoy looking for growth opportunities. Experience in managing a customer experience team is a must and the ability to consistently train and grow this department within our company's goals. Leadership skills are also a must; we are a "pack" work environment, therefore we need individuals who can work within a leadership team and be a leader within the customer experience department. Basic pet knowledge - we don't expect you to be a dog or cat expert, but to have some pet experience is very helpful. Flexibility - we are a resort business, therefore candidates must be ready to work full time, which includes weekends, and holidays. The ability to motivate a "pack" - "Furrmazing" is one of our "pack" values, which means that enthusiasm for everything we do is a must. Some Responsibilities Build customer confidence by making every visit positive, engaging, knowledgeable and reassuring. Help Holiday Barn realize our opportunities, focus on the day-to-day, but always keep an eye on future goals. Learn and be able to provide necessary training and mentoring to our Customer Experience "Pack" to achieve our goals and work within our company values. The ability to monitor company performance and initiate recommendations to our Facility Manager and Head of the Pack on solutions. Have fun! We get to play with dogs and cats every day at one of Richmond's oldest and largest pet resorts. This workplace is moderately and physically demanding. Candidates must have the ability to lift and push up to 50lbs, stand for extended periods, be able to bend, stoop, reach, and stretch, along with the ability to move pets within the facility, vehicles, up and down stairs, and in and out of enclosures. The workplace is typified as a loud working environment - barking dogs, high-pressure dryers, etc. Requirements 2 years recent experience in providing excellent customer service. 2 years supervisory experience. Strong leadership skills. Data entry skills and proficiency with Windows applications. Proven success with multi-tasking in a fast paced, team-based environment with attention to detail. High School Diploma. Basic pet knowledge and a love of dogs and other pets. We are a resort, which means we're busiest on weekends and holidays. Candidates must be willing to work weekends and major holidays. Candidates should have availability to work opening and closing shift on weekdays, weekends, and holidays. Full-time employees may be eligible for access to company-sponsored medical, dental and vision insurance, company-paid life and, long-term disability insurance, and paid time off. Pay for this position begins at $24.00 - $30.00 per hour. All communication will be via email. While we are excited to meet you, please keep our lobbies and phone lines clear for pet parents. Holiday Barn is a drug-free workplace. Holiday Barn is an equal opportunity employer.

We are hiring for the following positions full-time and part-time: Grill / Treat Staff: This position is responsible for preparing food. Requires great multitasking and time management skills. Cashier / Customer Service: This position services the fans that come into the restaurant. Requires great social skills and multitasking. Drive-Thru Order Taker: This position services the fans that visit our restaurant via the Drive Thru. Requires great social skills and multitasking. We are seeking highly motivated customer service and kitchen staff that have great people skills and interest in taking part in a growing business. Restaurants are fast paced and will teach you to multitask and get things done as a team. If you already have great customer service skills and are able to multitask that would be a huge plus! All Employees Enjoy: Employee meal discount program An excellent support network and opportunities for promotion The personalized training, support and tools you need to reach your goals The opportunity to play a key role in the operation of a growing local franchise Healthy work life balance with both full time and part time positions Defined career paths for those who pursue a long-term career at Dairy Queen Full Time Employees Enjoy: Paid Vacation Paid Holidays Health Insurance Customer Service and Kitchen Staff considered full time after a year of averaging over 30 hours per week. Retirement plans available to qualified employees please inquire if interested. DQ operators have been providing consumers with crave-satisfying treats and food since 1940. Mid Atlantic Dairy Queen owns and operates 14 locations across Hampton Roads. Mid Atlantic Dairy Queen takes pride in providing an excellent atmosphere for our staff and fans. We are an Equal Opportunity Employer!

Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world's top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry!` Job Description: This position is responsible for managing, coaching, developing, and motivating Sales Representative teams, implementing sales plans, achieving company and/or supplier goals, monitoring, developing, and maintaining account relationships as well as performing various administrative duties. Job Duties & Responsibilities: * Make sound judgments daily, seeing underlying concepts and patterns in complex situations. * Create and communicate vision throughout Division. * Inspire commitment throughout the Division to accomplish desired results. * Lead change throughout Division and inspire a climate of experimentation. * Cultivate an environment for high achievement and personal development for team members. * Develop and empower team members. * Establish division-wide accountability standards. * Leverage differences to create a diversified team. * Construct yearly business plans to include detailed product forecasting and budget management. * Manage profitability of portfolio to meet plan goals. * Ensure the team is on plan through continual monitoring. * Work with key suppliers to ensure mutually set goals are being met. * Construct programs that are driving results while maintaining profit goals. * Create team synergy around critical suppliers/programs to ensure success. * Understand all Johnson Brothers systems that are related to pricing/profitability: Schedules, Net Files, BDF's, and Supplier bill backs. * Foster a good working relationship with all key suppliers. * Work closely with key suppliers to drive agreed-upon programs and goals. * Manage portfolio priorities to ensure key suppliers have the correct exposure/focus. * Work with suppliers and supplier reps to create a winning atmosphere within Division. * Leverage management relationship in top accounts to drive JB success in market Required Qualifications: * Skills & Abilities * Demonstrated leadership skills. * Excellent interpersonal and communication skills with the ability to interact with all functional areas and organizational levels. * Exceptional analytical and problem-solving skills. * Presentation building and presenting skills * Years of Experience * 2-year minimum at a Sales Representative role or higher. * Significant supplier management experience * Education * BS degree or equivalent work experience. Candidate must pass criminal background and MVR Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws. Worker Sub-Type: Regular Time Type: Full time

Job DescriptionBenefits: 401(k) Company parties Opportunity for advancement Paid time off Training & development Tuition assistance Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Tuition Reimbursement Life Insurance Paid Time Off Job Summary We are seeking a Day Support Assistant Manager to join our team! As the Day Support Assistant Manager, you will oversee the daily operations and activities of a day program, including supervising all programs and activities within the program and working closely with the program manager to ensure everyone is compliant with state and federal regulations. The ideal candidate has excellent communication and interpersonal skills, demonstrable experience in management, and a familiarity with federal and state regulations when it comes to Day services and social services. Responsibilities Oversee daily operations of the day support program Work closely with the program manager to ensure all needs are being met Maintain compliance with all state and federal regulations and guidelines Schedule clients Activities Maintain facility health and safety protocols. Qualifications Demonstrated experience with management desired Strong familiarity with regulations on day support programs A valid VA driver's license Strong time management and organizational skills Strong communication and interpersonal skills Team Player

The Franchise Construction & Field Support Manager serves as the construction subject matter expert, coach, and mentor for Archadeck franchise owners. In this highly influential role, you'll work directly with franchisees - many from non-construction backgrounds - to train, guide, and support them through every aspect of building a successful outdoor living business. Approximately 70% of your time will focus on launching and ramping up new franchisees, helping them master the Archadeck construction process, hire and manage crews, and deliver projects that exceed homeowner expectations. 20% will focus on supporting established offices to improve production efficiency, profitability, and customer satisfaction. The remaining 10% of time will be spent training new franchisees, prior to launch of their business, in Archadeck construction standards and methods in a classroom environment. Your mission: ensure every Archadeck location builds beautifully, safely, and profitably - while maintaining the quality and professionalism that define our brand. Who We're Looking For: You're a builder and a teacher. You have deep experience in carpentry, residential construction, and project management, but you also love to coach, simplify, and empower others. You're confident leading both classroom and on-site training. You understand how to hire, manage, and motivate subcontractor crews. And above all, you're passionate about helping small business owners grow and succeed. Qualifications: 5+ years of experience in residential construction, framing, carpentry, hardscapes (pavers or concrete), masonry, roofing or general residential remodeling Skilled and experienced in managing multiple crews and subcontractors Experienced in job costing, scheduling, and quality assurance Strong communicator and coach - able to train new business owners in both group and field settings Comfortable balancing construction, operations, and relationship management Familiar with permitting, inspections, and residential building codes Travel-ready (up to 30%) Key Area of Responsibilities: Construction & Production Management Expert - Ensure franchise partners follow Archadeck's construction standards, processes, and best practices from project planning through completion. Support Franchise Business Consultants (FBCs) in guiding franchisees through design consultations and proprietary pricing software. Coach franchisees on planning, estimating, and executing outdoor living projects -including how to find, hire, train, and manage subcontractor carpenter crews. Training & Development Deliver engaging training to franchise owners on construction standards, production management systems, estimating tools, and product knowledge. Continually refine training content and methodologies to improve operational efficiency and construction quality. Serve as an ongoing resource for franchisees needing project support, troubleshooting, or guidance. Production Program Development Act as the internal owner for Archadeck's production management tools, software, and workflows. Partner with IT, Operations, and Design teams to ensure software and systems work seamlessly for franchisees. Coaching for Growth Conduct one-on-one coaching sessions with franchise owners. Analyze business and production metrics to identify opportunities for improvement. Provide actionable strategies for achieving KPIs in marketing, sales, scheduling, customer satisfaction, and project margin. Facilitate ongoing communication and accountability through coaching calls and periodic field visits Performance Monitoring & Reporting: Track and analyze franchise performance metrics, reporting trends and results to brand leadership. Communicate progress, risks, and opportunities to the Franchise Operations leadership team. Key Competencies: Construction Mastery: Skilled in outdoor living construction, building codes, and job-site operations. Mentorship Mindset: Patient, encouraging, and skilled at transferring knowledge to non-technical learners. Operational Discipline: Strong understanding of estimating, scheduling, and process optimization and skilled at bringing clarity and order to complex, fast-moving construction environments." Communication Excellence: Comfortable presenting in classroom, virtual, and field environments. Collaborative Leadership: Works seamlessly with internal teams and franchise owners to achieve shared goals. Why Join Archadeck Be part of America's premier outdoor living brand with decades of industry leadership. Help shape the success of entrepreneurs launching their own construction businesses. Make a real impact - every day you'll see the results of your coaching in the form of beautiful backyards and thriving local businesses. Competitive compensation, benefits, and opportunities for growth within Empower Brands. About Archadeck Outdoor Living: Archadeck Outdoor Living, part of Empower Brands, is the nation's leading designer and builder of custom outdoor living spaces - including decks, porches, patios, fire features and shade structures. With over 70 independently owned locations across North America, we bring design, craftsmanship, and professionalism to every backyard project. We're growing fast - and we're looking for a Construction Field Support Manager who is passionate about residential construction and about helping others succeed. This is a unique opportunity to blend your field expertise with mentoring and operational coaching to help new and existing franchise owners thrive. WHO WE ARE: Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company's new website at EmpowerFranchising.com. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time. #LI-remote

Title: Business Manager - DR022 State Role Title: 19223 Hiring Range: $90,000 - $95,000 Pay Band: 5 Recruitment Type: General Public - G Job Duties The Department of General Services seeks to hire a Business Manager to serve the Division of Real Estate Services (DRES). DRES supports state departments, agencies, and institutions and their public missions by providing high quality real estate that is cost effective and functionally efficient. DRES also manages the Commonwealth's broad real estate portfolio, ensuring compliance with applicable laws, policies, procedures, guidelines, and best practices. This position provides general business management and oversight of the DGS DRES Lease Administration Team and administers the portfolio of DGS leases which currently includes approximately 550 office leases having $6.5 million in monthly rent expense. Also, the position provides financial and budget information to DGS management, the DGS Office of Fiscal Services and DGS Budget Office. We've got great benefits! DGS offers excellent health benefits at affordable pricing, pre-tax spending accounts, paid life insurance, paid Short- and Long-Term Disability benefits, paid holidays, vacation, and other leave benefits, wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching. Additionally, DGS is a qualifying employer for the Public Service Loan Forgiveness Program. This position will be located in Richmond, Virginia and must report on-site. This position is eligible for a hybrid telework schedule (telework up to 2 days*/week) upon completion of an approved telework agreement. Minimum Qualifications • Ability to perform financial analysis of lease and purchase transactions including the ability to thoroughly understand leases and other legal documents • Ability to reconcile lease and construction related billings against contract provisions and to allocate costs based on square footage or other appropriate drivers • Ability to negotiate with landlords, property managers and contractors to resolve disputes assuring a professional tenant/landlord relationship. • Ability to prepare all documentation and records required for lease and contract administration. • Knowledge of program budget planning and development and analysis of cost deviations. • Ability to manage multiple priorities within a fast-paced environment. • Excellent interpersonal skills and ability to effectively communicate with different levels of management and staff. • Highly skilled in the use of PC's (Microsoft Office Products). • Knowledge and use of a database management system or a billing management system. • Experience in public administration, real estate, business, economics or a related field • Experience in accounting, financial analysis, or budget planning and development • Experience in lease administration or property management • Experience managing staff Additional Considerations • Experience performing financial analysis of lease and purchase transactions • Experience processing and interpreting legal documents • Experience reconciling lease and construction related billings against contract provisions and to allocate costs based on square footage or other appropriate drivers • Experience negotiating with landlords, property managers and contractors to resolve disputes assuring a professional tenant/landlord relationship. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. The selected candidate must pass a criminal background check. Applicants that indicate they have preferential hiring rights in the form of a yellow form or blue card must submit these to our office prior to the closing of the posting, in accordance with DHRM policy 1.30. Please note that only current and former employees of the Commonwealth of Virginia that will be or have been laid off are eligible for preferential hiring rights. Sponsorship will not be provided for this position now or in the future. Confirmation of eligibility to work will be required at time of hire. Notice: DGS will record information from each new employee's Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization. Fax, e-mail or mail applications will not be accepted. The online state application must contain all required information and fully respond to questions to be considered for this job opportunity. For assistance or computer access, please visit your local Virginia Employment Office or contact our office ********************* or ************. Applications will be accepted until a suitable pool of candidates is received. After 5 business days, this position may be closed at any time. The Virginia Department of General Services is an equal opportunity employer. Minorities, individuals with disabilities, Veterans, and individuals with AmeriCorps, Peace Corps, and other national service experience are encouraged to apply. Applicants in need of accommodation during the application and/or interview process may contact DGS at ************ for assistance. Contact Information Name: Human Resources Phone: ************ Email: ********************* In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Company Profile Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company. The General Manager reports to the Regional Manager and oversees daily operations, ensuring compliance, efficiency, and revenue growth in appliance and furniture delivery. This role demands a strong leader with a cannot-fail attitude, proven background in appliance delivery/installation and furniture delivery/assembly, and the ability to build team capabilities, foster client relationships, and align with company strategy. They inspire self-development, energize teams, and collaborate cross-functionally to exceed goals while embodying the company's culture. Responsibilities and Duties Manage a fleet of independent delivery contractors, including recruitment, weekly performance reviews (service, profitability, claims, compliance), and structured skills checks to maintain and expand capabilities. Ensure daily compliance before tendering routes; monitor loadouts, routes, and conduct weekly field audits for client satisfaction and team development. Validate and correct in-home appliance/furniture installation procedures. Build and maintain client relationships through effective, timely communication, secure additional routes for revenue growth. Oversee P&L, including delivery/operating expenses, claims processes, travel, and budget goals. Achieve client policies and goals; participate in weekly operations meetings, client calls, and provide location updates to Regional Manager. Skills/Requirements Proven leadership and motivational skills to drive performance. Hands-on experience in appliance/furniture final-mile delivery, installation, and assembly. Strong communication and relationship-building abilities; bilingual (Spanish) highly preferred. Ability to thrive in time-constrained, metric-driven environments with quantitative root-cause analysis. Proficiency in Excel and MS Office. Bachelor's degree and 2-4 years in logistics/supply chain preferred. Salary: $80,000-90,000/year, DOE; plus, benefits and potential for bonus Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.

At Petfolk, we're reimagining veterinary care by blending high-quality medicine with a welcoming, connected experience for pets, their families, and the professionals who care for them. Petfolk Midlothian - Coming soon 2026! Veterinary Business Manager Location: Midlothian, VA Schedule: Full-time: 5 days/week including every weekend for the first 6 months, then transitioning to alternating weekends thereafter. Reports to: Regional Partner / Director of Operations About the Role At Petfolk, we believe exceptional veterinary care starts with exceptional people - not just clinicians, but hospitality-minded leaders who create a warm, polished, and high-performing environment for both clients and teams. As a Veterinary Business Manager, you'll be the face of your Petfolk Care Center: a visible, hands-on leader who brings the finesse of a boutique hotel GM and the precision of an operations expert. You'll drive the daily rhythm of your center, foster team energy, and ensure every client leaves feeling confident, cared for, and connected. This role is ideal for someone who thrives in dynamic, people-first environments and is excited to grow into a long-term leadership opportunity within Petfolk. What You'll Do Client Experience & Hospitality * Lead from the floor, greeting clients and setting a tone of warmth and professionalism * Proactively step into service gaps to maintain a seamless experience * Resolve client concerns with empathy, confidence, and professionalism Team Leadership & Culture * Infuse a service-first mindset across your team - think "Ritz-Carlton for pet care" * Coach team members on communication, body language, and client interactions * Drive team engagement through daily huddles, recognition, and feedback Hospital Operations * Manage daily staffing and schedule alignment based on client demand * Monitor clinic flow and make real-time adjustments to eliminate bottlenecks * Ensure hospital opens and closes in a clean, prepared, and professional state * Partner with the Lead or Partner Veterinarian to align clinical and operational rhythms Business Performance & Growth * Own key metrics: appointment capacity, revenue, rebooking, client retention * Oversee labor budgets, payroll, and inventory management * Collaborate with Regional Leadership on business planning and strategic growth What You Bring * 2+ years of leadership experience in a high-end, service-driven environment * A natural leader and connector who thrives in client-facing roles * Strong operational instincts and attention to detail * Excellent communication and conflict resolution skills * Comfort with data, metrics, and continuous improvement * REQUIRED: Veterinary Technician Certification or Licensure (CVT, RVT, LVT, or LVMT) in the state of Virginia Compensation & Benefits * Equity Ownership (Stock Options) * Profit-Share Potential * Generous PTO + Paid Holidays * Health, Dental, Vision, Disability & Life Insurance * Employee Discounts & Petfolk Swag Path to Business Partner At Petfolk, we believe great leadership deserves great opportunity. That's why we created the Path to Partner Program - a clear, supported development track for operational leaders ready to take the next step. If selected, you'll engage in a structured 3-6 month program with mentorship, guided training, and growing responsibility toward becoming a Petfolk Business Partner - the long-term operational leader of your center. As a Business Partner, you'll share in your center's success through profit-sharing and equity ownership, and play a key role in shaping the future of Petfolk. Why Petfolk We're on a mission to transform the veterinary experience - for pets, their people, and the care teams who serve them. That means delivering world-class medicine alongside hospitality-driven service in a culture where every team member is valued, supported, and heard. Whether you're a seasoned leader or ready to take the next step in your journey, Petfolk is a place to grow, lead with heart, and build something meaningful. Join us in building the future of veterinary care - one incredible experience at a time. This in no way states or implies that these are the only duties to be performed by the employee filling this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Petfolk is an equal-opportunity employer. It is the company's policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, gender identity or expression, or veteran status.

About the RoleAs an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.What You'll Do Support strategies and processes to drive store sales and deliver results through a customer centric mindset. Recruit, hire and develop highly productive Brand Associate and Expert teams. Own assigned area of responsibility. Implement action plans to maximize efficiencies and productivity. Perform Service Leader duties. Ensure consistent execution of standard operating procedures. Represent the brand and understand the competition and retail landscape. Promote community involvement. Leverage omni-channel to deliver a frictionless customer experience. Ensure all compliance standards are met. Who You Are A current or former retail employee with 1-3 years of retail management experience. A high school graduate or equivalent. A good communicator with the ability to effectively interact with customers and your team to meet goals. Passionate about retail and thrive in a fastpaced environment. Driven by metrics to deliver results to meet business goals. Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. Ability to travel as required.

31061 Full Time Rack Room Shoes Manages all day-to-day store operations and ensure that compliance exists with all established company policies and procedures. Serves as a trainer and leader to all store associates. Consistently strives to meet and exceed all established sales, service and operational objectives. Duties and Responsibility * Primary responsibility is the safety and welfare of employees and customers. * Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. * All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures * Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Physical Inventory * Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage * Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time and Attendance * Hiring and employee development responsibilities to include adherence to all policies and procedures in regards to: Completion of all administrative tasks related to hiring employees Proper staffing of all employees in accordance with store hours and needs Ensure training compliance & development of all direct reports * Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. * Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District Manager, Regional Manager, Senior Regional Manager, Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Strong interpersonal skills necessary for customer and employee interactions Strong visual merchandising skills Working knowledge of footwear, accessories and shoe care. Basic mathematical skills Knowledge of corporate and Store Operations policies and procedures Store Number: 1045 1045 Rack Room Shoes Pay Range: The Shops at Williamsburg 1991 O'Donnell Rd About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Williamsburg, Iowa US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.