This role will support and have direct reports in the following facilities: Vinita, Stillwater, Okmulgee, and Tulsa.
General Purpose
As a key member of the management team, the Manager must ensure compliance with all company policies and procedures while using analytical skills to be a resource to the Executive Admins and Distribution Center Admin. The Business Manager will provide administrative, financial support services and analysis for the operational and sales teams. They will also ensure accurate and timely internal administration and adherence to proper accounting and reporting procedures.
Duties and Responsibilities
Management Responsibilities
* Purchase Supplies for Tulsa, Vinita, Okmulgee and Stillwater LocationS
* Provide Training & Development on day-to-day direction and assistance to Executive Admin and Distribution Center Admins
* Collaborate with Distribution Center and Market Unit teams on communications from ELT
* Collaborate with Shared Services and Region headquarters
* Participate in personal training & development opportunities
* Participate in routine meetings (daily/monthly)
* Review & ensure payroll is processed timely and accurately on a weekly basis
* Coordinate and support PAT (pricing exception) process as required by regions
* Point of contact for distribution center office equipment (computers, copiers, faxes, printers, network, phones, etc.)
* Maintain building security card access system
* Coordinate all general administrative activities as necessary (reception, phones, supplies, etc.)
* Data Entry / Prepare Business Reports and Presentations
* Process new employee paperwork and facilitate New Employee Orientation
* Cell phone administration
Financial Responsibilities
* Assist in Accounts Payable efforts when necessary
* Process A/P invoices in company preferred method
* Collaborate with management team on monitoring and controlling of operating expenses to include identification of savings
* Audit and monitor Comdata transactions - Contract support Internal Controls Responsibilities
* Perform monthly/quarterly independent internal control audits
* Support the sampling/free goods process to ensure that there are proper internal controls
* Maintain legal and HR compliance postings
Admin Support Responsibilities
* Assist Sr Executive Assistant to President (reports, meeting room set up, etc.)
* Manage incoming and outgoing phone and email communications.
* Maintain various departmental database systems and lists; create and enter data into spreadsheets.
* File, fax, distribute mail and order supplies.
* Prepare letters, memos, and other routine correspondence.
* Interface with customers and management at various levels.
* Coordinate meetings and travel arrangements and maintain department calendar.
* Process purchases cards, expense reports, and invoices.
* Create presentations and corresponding materials.
* Process AP Invoices, prepare check requests, research payments, prepare transmittal logs
* Reconcile P-card Statements (company credit cards)
* Review Expense Distribution Log
* Process P-Card, fuel card new user requests
* Process T&E Requests
* Prepare IFTA Reporting
* Reconcile pager, phone bill, and provide reporting on usage
Qualifications
College Preferred or equivalent business experience required
SAP and Margin Minder work experience preferred.
Five plus years office experience with similar responsibilities
Finance or management background
Strong communication skills and ability to coach co-workers.
Strong organizational skills
2-5 years experience in automated office environment required
Minimum 1 year of finance related experience in an office environment required
Working knowledge of Microsoft Office applications and SAP
Excellent phone etiquette
Knowledge of multi-line phone systems
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain Texas or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Coca-Cola Southwest Beverages. Please inform us at if you need assistance completing this application or to otherwise participate in the application process.
Know Your Rights dol.gov
Coca-Cola Southwest Beverages LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$36k-66k yearly est. 4d ago
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General Manager
Americas Outdoor Adventure Park
Manager job in Jay, OK
General Manager - America's Outdoor Adventure Park
Career Path: Direct trajectory to Regional General Manager within 18 months as the portfolio scales.
Compensation and Benefits
Base Salary: $100,000 - $110,000 (Based on experience)
Total Package Value: ~$150,000 (Includes performance bonuses and benefits)
Relocation Stipend: Up to $1,500/month for 12 months.
Paid Time Off: 80 hours annually, plus holidays.
Health & Retirement: Participation in Individual Coverage Health Reimbursement Arrangement (ICHRA) and 401(k) plan with company match up to 3%.
Growth: Ground-floor entry into a rapidly scaling resort portfolio with regional leadership opportunities.
About America's Outdoor Adventure Park
America's Outdoor Adventure Park (AOAP) is a premier experiential destination offering a unique blend of outdoor recreation, lodging, events, food & beverage, and adventure-based amenities. Our property includes cabins, RV sites, race tracks, ATV/UTV rentals, restaurants and bars, events, and seasonal programming-all designed to create unforgettable guest experiences.
AOAP is owned by a growing corporate hospitality group, Odyssey Resorts, which provides strategic support while allowing on-site leadership to operate with autonomy and accountability.
Position Summary
We are looking for a powerhouse General Manager who is a "builder" and a "leader of leaders." This is the senior on-site leadership role responsible for overseeing all day-to-day operations. This is not a standard hotel management role; America's Outdoor Adventure Park is a complex, asset-heavy resort featuring race tracks, vehicle fleets, and adventure-based amenities.
We need a GM who arrives with an established "Rolodex"-someone who has a proven network of high-performing managers and specialized staff they can bring with them to hit the ground running. As Odyssey Resorts expands to multiple properties over the next 18 months, this individual will be groomed to transition into a Regional General Manager role. The ideal candidate is a hands-on, guest-centered hospitality leader who partners closely with corporate leadership while maintaining total direct ownership of park operations.
Key ResponsibilitiesOperational Leadership & Asset Management
Asset-Heavy Oversight: Direct responsibility for high-value physical assets, including an ATV/UTV rental fleet, race tracks, and specialized outdoor infrastructure. Manage maintenance schedules, safety protocols, and asset longevity.
Daily Operations: Oversee all park amenities, including lodging, retail, private event management, food & beverage, vehicle/pool rentals, and off-site attractions.
Standardization: Develop and maintain the "AOAP Playbook"-standard operating procedures (SOPs) that ensure the flagship property can run autonomously as you transition into regional oversight.
Team Leadership & Recruitment
Network-Driven Recruitment: Leverage your existing professional network to quickly staff key positions with trusted, high-level talent.
Development: Lead, develop, and hold accountable department managers and supervisors. Foster a culture of hospitality, safety, and teamwork.
HR Partnership: Partner with the corporate HR Director on hiring, onboarding, performance management, and employee relations.
Guest Experience & Culture
Experience Ownership: Own the end-to-end guest journey across all touchpoints. Address escalated guest concerns with professionalism and care.
Innovation: Continuously identify opportunities to enhance experiential offerings and seasonal programming.
Community Relations: Foster long-term relationships with guests, staff, vendors, and local stakeholders.
Financial & Performance Management
P&L Ownership: Complete accountability for the property's financial performance. Manage complex margins across diverse revenue streams (lodging, rentals, F&B, retail).
Budgeting: Manage departmental budgets, control operating costs, and partner with the corporate Finance team on forecasting, reporting, and KPI tracking.
Safety, Compliance & Risk
Regulatory Standards: Ensure 100% compliance with local, state, and federal regulations across all departments.
Incident Management: Oversee safety standards, emergency procedures, and incident reporting. Maintain constant readiness for inspections and audits.
Strategic Growth & Execution
Regional Scaling: Execute strategic initiatives from ownership and provide on-the-ground insight to inform long-term planning for future resort acquisitions.
Collaboration: Work extensively with marketing and sales teams to drive revenue and support new amenity rollouts.
Qualifications & Requirements
The "Asset-Heavy" Expert: 5+ years of hospitality leadership with direct experience in experiential or destination-based resorts (adventure parks, campgrounds, or multi-amenity resorts). Candidates with
only
standard hotel experience will not be considered.
Proven P&L Mastery: Demonstrated success in managing complex budgets and driving profitability across multiple departments.
The "Rolodex": A clear track record of recruiting and retaining high-level talent through your own professional connections.
Operational Grit: Ability to be highly visible and present on-property, managing a 24/7 destination environment in Jay, OK.
Strategic Ambition: The desire and capability to scale from a single-site GM to a Regional Leader within 18 months.
Preferred Experience
Outdoor recreation, resort, or adventure-based environments.
Seasonal operations and managing fluctuating staffing models.
Food & Beverage oversight, including alcohol and events.
Ticketing, memberships, or activity-based revenue models.
$100k-110k yearly 4d ago
Assistant Manager in Training (New Store Opening in Jenks, OK)
Ace Hardware 4.3
Manager job in Tulsa, OK
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Job Summary
The Assistant Manager in Training will manage overall store operations and the achievement of company goals and directives.
Essential Duties and Responsibilities
Customer Service
Provide positive representation of Ace Retail Group.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Provide a friendly, outgoing demeanor; work well with customers as well as associates.
Ensure all calls and pages are answered promptly, courteously and effectively.
Handle customer complaints. Work to resolve problems with the customer and have Ace Retail Group's best interest taken into consideration.
Possess excellent product knowledge and knowledge of store layout and location of products.
Store Operations
Ensure a positive, professional and safe work environment for all associates.
Supervise the general operations of the entire store.
Responsible for opening and closing the store.
Assist with the implementation of Store Support Center programs.
Implement new Standard Operating Procedures into store execution.
Ensure successful Loss Prevention, Safety and Internal Audits.
Work with General Manager and Assistant Manager - Operations on all aspects of running the store.
Participate in weekly management staff meetings.
Communicate issues to the appropriate Store Support Center department with General Manager approval.
Assist with special projects within the district as set forth by the District Manager.
Oversee and assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
Assist with oversight of cashiering function in store operations.
Assist to ensure that weekly price changes and label updates are completed timely and accurately.
Oversee all cashiering functions including training, maintenance, audits, and reports.
Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
Visit competition to be familiar with what they are doing.
Perform all other duties as assigned.
Inventory and Merchandising
Ensure forklift operations and receiving is completed in a safe and efficient way.
Oversee receiving, checking in and stocking of merchandise for the store is being done completely.
Responsible for maintenance of back stock levels.
Oversee and ensure that cycle counts and negative on hand reports are completed timely and accurately.
Oversee and ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures.
Manage ordering and maintaining desirable product inventory levels to ensure store profitability.
Oversee merchandise resets throughout the store.
Oversee all signage is current in the store.
Present a clean and orderly sales floor, including end caps and promotional and incremental merchandising.
Hiring and Training of Associates
Assist in training of all associates.
Actively recruit and promote the advancement of Ace Retail Group associates.
Assist in hiring, training, scheduling, reviewing, rewarding and coaching Sales Associates and Department Specialists with the approval of the General Manager.
Leadership
Manage all aspects of store operations in the absence of the General Manager.
Lead by example; be approachable by all associates and customers.
Participate in store meetings.
Communicate any merchandising, cost control or sales idea to the General Manager for follow up.
Prepare and challenge yourself for future advancement.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING In business, money is the score. To win, we must perform, compete, and have fun.
EXCELLENCE Striving to be our best through continuous improvement and inspiration.
LOVE Love the people, love the work and love the results.
INTEGRITY Honesty, reliability, high character and ethical behavior.
GRATITUDE Appreciating being in the business of serving others.
HUMILITY A modest and respectful approach to leadership and work.
TEAMWORK Collaboration over control or credit; together we are Ace.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Previous retail management experience preferred. Hardware experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
$16 - $18 / hour
For a full list of benefits and open positions, please visit us at: ************************************************************
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
$16-18 hourly 1d ago
DISTRICT MANAGER
Braum's Inc. 4.3
Manager job in Tulsa, OK
District Manager Restaurant - Multi unit Food Service Management If you are a positive, energetic person looking for a career that offers an excellent compensation package and the chance for advancement, Braum's is the place for you! We offer excellent benefits and a top of the line bonus program. Bonus is paid bi-weekly. Must live or be willing to relocate to within the district. District includes locations in Tulsa, Oklahoma area. Some travel required. Position: District Manager Annual Compensation: $105,000 to $120,000
District Manager Role: Braum's leaders execute the company's brand strategy and promote its vision, mission and values, resulting in a great customer experience and maximized sales. By recognizing the importance of our people, we can strengthen the team's contribution toward unit goals being achieved. As a District Manager, you will oversee 6-8 restaurants where you will be responsible for the hiring and training of store managers, as well as coaching and providing leadership to each store's management team and crew to aid them in operating a successful and profitable store. People are our most important area of focus, followed closely by maximizing sales, controlling labor costs and accurately managing inventory levels. Excellent customer service and food quality should be the goal of every Braum's team member. Job Details: Supervise the management teams of stores in the district. Coach, teach and demonstrate sound customer service principles to all store team members, including direct customer contact to resolve issues. Establishing goals to meet company objectives. Developing management team and successors. Partner with Area Recruiter to identify the best available management level talent, whether internal or external. Identify district manager and management team development needs and build a plan for improvement. Monitor/management team staffing levels. Monitor key store performance indicators to identify opportunities for improvement. Ensure store management team's understanding of company policies, guidelines and procedures. Clearly communicate opportunities for improvement to store management team members. Reports to: Area Operations Manager
Qualified candidate will have the following abilities and traits: Adaptability Collaboration Customer focus Oral and written communication skills Team leader/builder/player Problem analysis/solving Understand key performance and reporting indicators Planning, organizing and scheduling People skills Qualifications: 3 years restaurant or retail management experience Multi-unit management experience preferred High School - Diploma or GED required Associate's or Bachelor's degree preferred Must be at least 21 years old Must have valid Driver License Benefits: Medical insurance Dental insurance Vision insurance 401k retirement planning with company match Short-Term Disability insurance Paid vacations Product discounts and MORE! Braum's is an equal opportunity employer A criminal background check and a job-fit assessment are required as part of the on-boarding process. 2025-2062
$105k-120k yearly Auto-Apply 60d+ ago
District Manager
Tulsa Housing Authority 4.3
Manager job in Tulsa, OK
Join Tulsa Housing Authority as a District Manager and help create a better Tulsa by transforming lives and communities!
Salary range $74,453 - $84,100
Under the general direction of the Assistant Vice President (AVP) of Affordable Housing, is responsible for the management and operations of a diverse portfolio of properties. This position ensures the delivery of quality, well maintained communities through effective financial and operational oversight, in compliance with all applicable regulations and policies.
The District Manager monitors day-to-day operations, analyzes financial performance data, conducts audits and implements policies and procedures to support operational excellence.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Financial: Review and analyze annual budgets, annual budgets with site staff, forecast future revenue and expenses, and monitor variances. Analyze market data relating to budgets and ensure aggressive action is taken to ensure each site meets or exceeds established net profit objectives. Conduct market analysis to develop marketing and concession strategies when needed. Responsibilities include proper and correct pricing of market rate rental units. Monitor compliance with HUD reporting requirements, including PIC, TRACS and EIV systems.
Compliance: Reviews and interprets Federal, State, and specific HUD guidelines for Low Income Tax Credit, PBRA, PH and RAD programs; keep respective developments in compliance with Regulatory Authority rules for these programs. Ensures annual and interim re-certifications are processed on a timely basis; Monitor lease enforcement of site staff, assist with quality control inspections; Prepare reports adhering to requirements of local, state, and federal entities; Monitor tenant account receivables, collection loss, occupancy percentages, legal process, and provide direction to site staff; Complies with all Fair Housing Laws
Leadership/Supervision: Provides strategic leadership and oversight of all Property Management and Maintenance Staff. Responsibilities include interpreting and applying personnel and department policies, and other relevant policies and procedures in coordination with Human Resources, monitoring staff performance through periodic inspections of properties and information reports ensuring staff development through onboarding and ongoing training. This role works closely with the AVP and SVP to ensure proper staffing levels across properties and regularly evaluates the effectiveness of policies and procedures, recommending improvements as needed. Present necessary information to staff at meetings Ensure that established occupancy targets are reached and maintained; Provide exceptional customer service.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Extensive knowledge of Affordable Housing operating policies and procedures, principles, practices, techniques of Public Housing, Rental Assistance Demonstration Program, Low Income Housing Tax Credits and Project Based Rental Assistance management.
Knowledge of Management policies and procedures, knowledge of Department of Housing and Urban Development (“HUD”) rules and regulations, Fair Housing laws, Tenant Law, OSHA standards, REAC, basic knowledge of building maintenance, fire prevention and liability reduction principles. Knowledge of third-party non-profit agencies that provide assistance and services to residents; working knowledge of Federally assisted housing regulations; ability to maintain required records such as tenant files, vacancy reports, etc. ability to prepare clear, concise reports and make appropriate recommendations within scope of responsibility.
EDUCATION and/or EXPERIENCE
Bachelor's Degree (B.A.) from four-year College or University and four (4) years related experience and/or training in nonprofit administration, or equivalent combination of education and experience.
Must be certified in Low Income Housing Tax Credit, Certified Occupancy Specialist (COS), RAD PBV or equivalent, or the certification must be obtained within one (1) year from date of hire/promotion.
A valid Oklahoma's driver license is required.
BENEFITS
Snapshot of THA's paid benefits (“*” is Company paid 100%)
Principal 401(k) retirement plan with 11% THA contribution*; employee also may contribute
Health plan (Blue Cross Blue Shield Oklahoma) available the beginning of the month after start date
Blue Cross Blue Shield, Advantage PPO is company paid for employee only*
Life insurance - 1.5x annual salary is paid for by THA*
Fourteen (14) paid holidays *
Company paid time off December 24th - January 1st*
Annual leave accrual*
0 - 3 years of service: 12 days per year
4 - 6 years of service: 15 days per year
Sick leave accrual (12 days a year)*
Additional Benefits Available for Employees:
Dental available the beginning of the month after start date
Vision available the beginning of the month after start date
Flexible Spending Account available (Individual and/or Dependent Care)
WHO WE ARE
THA provides publicly assisted housing comprised of traditional public housing, mixed-finance sites, and housing vouchers. THA is governed by a voluntary Board of Commissioners, each of whom is appointed by the Mayor of the City of Tulsa. The board employs THA's President/CEO, who in turn employs the remainder of THA's staff of approximately 200 team members.
EQUAL EMPLOYMENT OPPORTUNITY CLAUSE
THA is an Equal Employment Opportunity employer and does not discriminate against employees or job applicants on the basis of race, religion, color, sex, age, national origin, disability, or any other status or condition protected by applicable state or federal laws, except where a bona fide occupational qualification applies. THA's Equal Employment Opportunity policy applies to all employment and personnel actions including recruitment, hiring, training, compensation, benefits, and disciplinary actions.
E-VERIFY REQUIRED NOTIFICATION TO APPLICANTS:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
$74.5k-84.1k yearly 6d ago
Header Manager
American Staffcorp Job Board
Manager job in Catoosa, OK
Job DescriptionDirect Hire Opportunity $125K Plus depending on experience. Header Manager will Determine work procedures, prepare work schedules, and expedite workflow within the Header department. Issue written and oral instructions. Assign duties and examine work for exactness, neatness, and conformance to policies and procedures. Study and standardize procedures to improve efficiency of workers. Maintain harmony among workers and resolve grievances. Confer with other managers in the shop to ensure coordination of other functions such as production, inventory management and quality assurance. Manage policy deployment in the areas of Lean Manufacturing techniques, quality, cost reduction, complete and on-time delivery, safety, customer satisfaction, employee relations, visual controls and plant performance measures. Manage the activities of the department, under the direction of the V.P. of Operations and follow established procedures and approved processes. Plan, schedule, and coordinate departmental activities to fulfill sales orders, meet inventory requirements, and to meet delivery dates. Must be able to manage multiple tasks and priorities and easily adapt to changing situations. Knowledge of all manufacturing methods, techniques, and related equipment. Must be able to read and interpret drawings and specifications. Regularly communicate with maintenance staff about repair and maintenance needs on all equipment in the department. Ensure that proper safety and incident reporting procedures are followed; bring problems to the attention of the Safety Manager/Technician or HR Manager. Manage material requirements to increase inventory turns and reduce levels on hand. Provide leadership for problem resolution to facilitate fast improvements and improved working relationships. Identify, communicate and drive implementation of capital investments and improvement projects. Identify employees' skills and develop them by coaching and counseling employees on a regular basis. Conduct annual performance review and provide continual feedback on both positive and negative performance. Conduct weekly safety meetings; monitor quality of work performed in accordance with the company's Quality Plan. Plan daily, weekly, monthly and quarterly productions to meet the completion dates as stated on the New Generation Operation Schedule (NGOS) report. Review and update NGOS schedule, as needed. Plan for the number of people required per position in accordance with the budget. Responsible to managing the department's budget, including the putting together of the department's budget and monitoring the results each month during the budget year. Regular attendance, ability to arrive at work punctually, ability to work on-site. Ability to work cooperatively with others, ability to deal respectfully with the public, customers, vendors, other employees, managers, and executive management. Ability to perform multiple tasks concurrently, ability to work in a fast-paced environment, ability to interchange with others in the department. Ability to supervise 60 to 75 non-exempt employees. Carry out supervisory responsibilities in accordance with Company policies, procedures and applicable laws. Responsibilities will include interviewing, hiring, and training employees; planning, assigning, appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Directing employees' work; setting and adjusting rates of pay and hours of work of employees; planning and controlling the budget for department; providing for the safety of the employees; planning the work; determining the techniques to be used; apportioning the work among the workers.
Minimum 10 years in general management experience in a manufacturing environment required.
$125k yearly 13d ago
Veterinary Business Manager
Petfolk
Manager job in Tulsa, OK
At Petfolk, we're reimagining veterinary care by blending high-quality medicine with a welcoming, connected experience for pets, their families, and the professionals who care for them. Petfolk South Tulsa - Coming soon 2026! Veterinary Business Manager
Location: Tulsa, OK
Schedule: Full-time: 5 days/week including every weekend for the first 6 months, then transitioning to alternating weekends thereafter.
Reports to: Regional Partner / Director of Operations
About the Role
At Petfolk, we believe exceptional veterinary care starts with exceptional people - not just clinicians, but hospitality-minded leaders who create a warm, polished, and high-performing environment for both clients and teams.
As a Veterinary Business Manager, you'll be the face of your Petfolk Care Center: a visible, hands-on leader who brings the finesse of a boutique hotel GM and the precision of an operations expert. You'll drive the daily rhythm of your center, foster team energy, and ensure every client leaves feeling confident, cared for, and connected.
This role is ideal for someone who thrives in dynamic, people-first environments and is excited to grow into a long-term leadership opportunity within Petfolk.
What You'll Do
Client Experience & Hospitality
* Lead from the floor, greeting clients and setting a tone of warmth and professionalism
* Proactively step into service gaps to maintain a seamless experience
* Resolve client concerns with empathy, confidence, and professionalism
Team Leadership & Culture
* Infuse a service-first mindset across your team - think "Ritz-Carlton for pet care"
* Coach team members on communication, body language, and client interactions
* Drive team engagement through daily huddles, recognition, and feedback
Hospital Operations
* Manage daily staffing and schedule alignment based on client demand
* Monitor clinic flow and make real-time adjustments to eliminate bottlenecks
* Ensure hospital opens and closes in a clean, prepared, and professional state
* Partner with the Lead or Partner Veterinarian to align clinical and operational rhythms
Business Performance & Growth
* Own key metrics: appointment capacity, revenue, rebooking, client retention
* Oversee labor budgets, payroll, and inventory management
* Collaborate with Regional Leadership on business planning and strategic growth
What You Bring
* 2+ years of leadership experience in a high-end, service-driven environment (e.g. boutique hospitality, fitness, luxury retail, or medical/dental clinic)
* A natural leader and connector who thrives in client-facing roles
* Strong operational instincts and attention to detail
* Excellent communication and conflict resolution skills
* Comfort with data, metrics, and continuous improvement
Compensation & Benefits
* Equity Ownership (Stock Options)
* Profit-Share Potential
* Generous PTO + Paid Holidays
* Health, Dental, Vision, Disability & Life Insurance
* Employee Discounts & Petfolk Swag
Path to Business Partner
At Petfolk, we believe great leadership deserves great opportunity. That's why we created the Path to Partner Program - a clear, supported development track for operational leaders ready to take the next step.
If selected, you'll engage in a structured 3-6 month program with mentorship, guided training, and growing responsibility toward becoming a Petfolk Business Partner - the long-term operational leader of your center.
As a Business Partner, you'll share in your center's success through profit-sharing and equity ownership, and play a key role in shaping the future of Petfolk.
Why Petfolk
We're on a mission to transform the veterinary experience - for pets, their people, and the care teams who serve them. That means delivering world-class medicine alongside hospitality-driven service in a culture where every team member is valued, supported, and heard.
Whether you're a seasoned leader or ready to take the next step in your journey, Petfolk is a place to grow, lead with heart, and build something meaningful.
Join us in building the future of veterinary care - one incredible experience at a time.
This in no way states or implies that these are the only duties to be performed by the employee filling this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Petfolk is an equal-opportunity employer. It is the company's policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, gender identity or expression, or veteran status.
About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Gap
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$35k-51k yearly est. 60d+ ago
Business Manager - Broken Arrow, OK
The Onin Group
Manager job in Broken Arrow, OK
What You'll Do Business Manager - Build a Branch. Lead a Team. Create Opportunity. Who We Are At Ōnin Staffing, we don't just fill jobs - we create opportunity and empower people. As a Best Places to Work company, we invest in your success with industry-leading benefits, development programs, and a culture that values innovation and collaboration.
About the Role
We're looking for a dynamic and driven Business Manager to launch and grow one of our branch locations! In this high-impact role, you'll take the lead on sales, operations, and team development - building a thriving business from the ground up.
You'll be the face of Ōnin in your market, driving growth, developing talent, and directly impacting lives in your community.
What You'll Do
* Lead and manage all day-to-day branch operations with a focus on performance and service excellence
* Drive business growth through sales, networking, and local market engagement
* Build, coach, and develop a high-performing internal team
* Cultivate strong client partnerships and deliver tailored staffing solutions
* Support job seekers through onboarding, orientation, and job placement
* Ensure compliance with company policies, employment regulations, and safety standards
* Strategically grow your branch using Ōnin's Branch Maturity Cycle
Ideal Candidate
* 2+ years of leadership or management experience
* Background in staffing, sales, or business development preferred
* Proven ability to lead teams and deliver measurable results
* Strong communication, organizational, and problem-solving skills
* Bachelor's degree in Business or related field preferred
* Entrepreneurial spirit with a passion for people and performance
Why Join Us?
At Ōnin Staffing, we empower our employees through our Employee Stock Ownership Plan (ESOP), ensuring you share in our success. Our benefits include:
* Competitive commission structure & bonuses
* 401(k) with 3% match
* Medical, dental, and vision insurance
* Paid vacation & holidays
* Free counseling and legal services
* Tuition reimbursement, and more!
If you're ready to take the next step in your career and create opportunities, apply today to be a part of The Ōnin Group! #LI-DNI
Benefits:
At The Ōnin Group, we empower our employees through our Employee Stock Ownership Plan (ESOP), ensuring you share in our success. Our benefits include:
* Competitive commission structure & bonuses
* 401(k) with 3% match
* Medical, dental, and vision insurance
* Paid vacation & holidays
* Free counseling and legal services
* Tuition reimbursement and more!
Your next opportunity could be right here. Apply today!
$36k-68k yearly est. 13d ago
General Manager
Arby's, Flynn Group
Manager job in Claremore, OK
Flynn Arby's joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today we are the largest Arby's franchisee in the world and continue grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.
We are excited to announce an exceptional opportunity to join our world-class team at Flynn Arby's as a General Manager. If you have a passion for the Food/Hospitality industry, a proven track record of success, and the ambition to lead a team to new heights, then this is the perfect role for you! As a General Manager at Flynn Arby's, you will have the chance to showcase your leadership skills, collaborate with a dedicated team, and contribute to the flawless execution of our operations.
Responsibilities:
+ Create and implement strategies to enhance operational efficiency and maintain high levels of customer satisfaction.
+ Lead, mentor, and coach a team of individuals who consistently demonstrate exceptional work behaviors to ensure outstanding customer service and satisfaction.
+ Manage daily operations, including inventory control, staff scheduling, and cash management.
+ Implement and maintain strict adherence to all company policies, procedures, and food safety standards.
+ Drive sales growth through effective marketing initiatives and the successful execution of promotional campaigns.
+ Monitor and analyze financial performance, identify areas for improvement, and implement action plans to achieve targets.
+ Foster a positive work environment that promotes teamwork, collaboration, and personal development.
+ Ensure compliance with all regulatory requirements and maintain a safe and clean work environment.
Requirements:
+ Proven experience as a General Manager in the Food/Hospitality industry, with a track record of successfully managing a high-volume establishment.
+ Exceptional leadership skills, with the ability to inspire and motivate a diverse team.
+ Strong understanding of business operations and the ability to analyze financial data for informed decision-making.
+ Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, suppliers, and team members.
+ Organized and meticulous, with the ability to effectively manage multiple tasks and prioritize in a fast-paced setting.
+ Knowledge of local health and safety regulations.
+ Flexibility to work evenings, weekends, and holidays as required.
This position offers a robust benefits package, Health Savings Account (HSA), Short & Long Term Disability, Life Insurance, Legal Plan, Pet Insurance, Employee Assistance Program (EAP), 401(K) Plan + Company Match, Paid Time Off, Employee Resource Group(s), Tuition Reimbursement program through Colorado Technical University, and much, much more! (Full Time / Part-Time must work at least 30 hours a week)
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
$35k-61k yearly est. 60d+ ago
General Manager
The Net 3.9
Manager job in Owasso, OK
Airtopia is searching for highly energetic and customer-savvy individuals who LOVE the idea of working in a
trampoline adrenaline park and who are looking for a truly unique and fun work environment. If you love
trampolines and you are what your friends call an extrovert, then the Airtopia team wants you!
A General Manager with Airtopia accomplishes park objectives by; effectively managing and training staff,
ensuring all operational/maintenance needs are tended to, and keeping an open line of communication with
Airtopia Directors.
Availability: 45+ hours a week. Starting annual salary dependent on experience. Daytime, evening, and
weekend availability required.
Controls Over Work: Works under direct supervision of Corporate Manager/Directors and Owners,
who will indicate general assignments, limitations, and priorities.
Primary Job Responsibilities:
• Maintains staff by recruiting, scheduling, orienting, and training employees; creating and maintaining
a safe, secure, and legal work environment; developing personal growth opportunities
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising
job results; coaching, counseling, and disciplining employees; coordinating and enforcing systems,
policies, procedures, and productivity standards
• Establishes strategic goals by gathering pertinent business, financial, service, and operations
information; identifying and evaluating trends and options; choosing a course of action; defining
objectives; evaluating outcomes and progress
• Accomplishes financial goals by forecasting requirements; prepares an annual budget; scheduling
expenditures; analyzing variances; initiating corrective actions
• Controls quality service by enforcing quality and customer service standards; analyzing and resolving
quality and customer service problems; identifying trends; recommending system improvements
• Maintains professional and technical knowledge by attending educational workshops; reviewing
professional publications; establishing networks; benchmarking state-of-the-art practices;
participating in professional societies
• Contributes to team effort by accomplishing related results as needed
Secondary Job Responsibilities:
• Cash Management
• Payroll/Schedule
• Provides or performs other services as needed or required by Corporate and/or Owners
$34k-61k yearly est. 60d+ ago
General Manager
Flynn Pizza Hut
Manager job in Bixby, OK
Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators.
We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One.
**Pizza Hut Restaurant General Manager - Grow your career while making your customers and employees feel like family with smiles, collaboration, and dedication.**
If you are an experienced leader, it is time to start a career with us. We are seeking someone who excels at leading teams, enjoys hiring and training, and is committed to delivering outstanding service to our guests. You love learning and guiding others new things and motivating them to work together on the restaurant goals, team development, food safety, P&L management, marketing, and more.
If you are an experienced restaurant or retail manager, make the switch and continue to accelerate your management career with us. Because at Pizza Hut, you can do all that - and more. You will work with smart, eager, experienced, fun people. And you should expect training, growth, with plenty of excitement, unique challenges, and a world of opportunity.
Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a management career with an innovative company, look no further than Pizza Hut.
Additional Benefits:
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
$35k-62k yearly est. 60d+ ago
Starbucks General Manager
Avolta
Manager job in Tulsa, OK
Join Our Starbucks Team at Tulsa International Airport! We're looking for an experienced General Manager (GM) to lead our new Starbucks location at Tulsa International Airport. This role is responsible for ensuring smooth daily operations, delivering exceptional customer service, and driving financial success. You'll manage all aspects of the business, including staffing, inventory control, and compliance with Starbucks brand and airport standards.
As GM, you'll provide strong leadership, foster an engaging work environment, and operate efficiently to meet financial performance goals. This position is accountable for achieving sales targets (up to $5M annually), maintaining profitability, and ensuring the overall success of the store.
Pay Range: $55,340 - $63,246 annually plus bonus opportunities
Responsibilities:
* Lead daily operations, including staffing, scheduling, and ensuring compliance with opening and closing procedures.
* Hire, train, and develop team members while fostering an inclusive, high-performance work environment.
* Ensures all staff recognize the importance of closing the restaurant to prepare the restaurant for opening, holding Shift Managers accountable for executing all closing and opening checklist/requirements
* Monitor financial and operational goals, manage P&L, and allocate resources effectively to maximize results.
* Ensure full compliance with Starbucks brand standards and airport requirements.
* Oversee ordering, receiving, and inventory processes; resolve supply chain issues as needed.
* Maintain restaurant equipment and coordinate repairs or service to ensure smooth operations.
* Ensure compliance with audits and company standards while minimizing waste and supporting food donation programs.
* Train and coach team members to uphold brand standards and deliver exceptional customer experiences.
* Promote adoption of new technologies and ensure compliance with brand, landlord, and labor agreements.
* Implement creative strategies to drive revenue growth and operational excellence.
* Resolve customer and team issues with sound judgment, ensuring a positive store vibe and visual appeal.
* Provide ongoing feedback and implement marketing programs and promotional activities to boost sales.
* Maintain compliance with all health, safety, and sanitation standards; train staff on protocols and maintain a safe work environment.
* Work a flexible, rotating schedule that includes openings, peak dayparts, and varied operating hours for on-site leadership coverage.
*
Qualifications
* Minimum 3 years of P&L management experience and 5-7 years in overall restaurant operations (QSR, casual dining, or similar complexity; union and non-union environments).
* Previous Starbucks management experience is a plus.
* Proven ability to lead teams, delegate effectively, resolve issues, and manage multiple priorities in a fast-paced environment.
* Strong knowledge of food service operations, quality standards, and equipment; ability to quickly learn Hudson policies and Starbucks brand standards.
* Excellent communication skills with the ability to read, understand, and convey instructions, policies, menus, and brand requirements.
* Demonstrated success in driving operational and financial performance over multiple annual cycles.
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$55.3k-63.2k yearly 8d ago
General Manager - Tulsa
Chilli's
Manager job in Tulsa, OK
7777 E. Apache St Tulsa, OK 74115 < Back to search results This location is operated by an independent franchise owner. Benefits may vary by location. Please visit the restaurant to apply. Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.
For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen.
Responsibilities
* Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations
* Manage performance of the Management team, including performance evaluations, coaching and accountability
* Plan and implement weekly, monthly and yearly financial budgets
* Oversee all operations to ensure a great Guest experience
* Role model and hold Team Members accountable to operational and quality standards
* Foster open communication between Team Members and Management team
* Influence Team Member behaviors by championing change and restaurant initiatives
* Drive business results by utilizing Chili's systems to effectively control costs
* Follow operational systems, such as our Manager Timeline and performing quality Line Checks
* Hire, train, retain, and develop Team Members to take on larger roles
* Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
* Understand and practice safe food handling procedures
* Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant
About Us
Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.
About You
* Dependable team player
* Prefers to work in a fast-paced environment
* Great multitasking skills
$35k-62k yearly est. 2d ago
General Manager
Crescent Careers
Manager job in Tulsa, OK
The DoubleTree by Hilton Tulsa Downtown is seeking a General Manager to lead a very high performing team at this modern and comfortable hotel in the heart of Tulsa's vibrant energy. A demonstrated ability to lead a hotel and mentor teams with a positive and upbeat outlook is required.
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are committed to providing you with:
Excellent compensation package
Operational incentive plan eligibility
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Discounts with our Crescent managed properties in North America for you & your family members
In this role, the General Manager creates and maintains a customer-driven hotel with a member-keeping vision that inspires the associates to do their best. The General Manager will oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service in accordance with hotel's profitability goals.
ESSENTIAL JOB FUNCTIONS:
Perform administrative duties including: reading and writing reports, dictating memorandums and orally communicating with guests, managers, corporate office, local associations, etc. Critically review reports of occupancy, revenue etc. Make judgments and implement changes to maximize profits. Supervise development of and revision to business plan, annual budget and annual and monthly forecasts, etc. Formulate complex reports. Communicate with the public, staff, corporate office and owners.
Interview, hire supervise and counsel department managers in the efficient operation of their respective area(s). Meet with, develop and delegate improvement plans for operation and review performance of management team.
Recommend performance evaluations, resolve problems, provide open communication and approve discipline and all terminations.
Participate in community affairs and maintain positive public image for Crescent and hotel. Meet with potential and current clients and promote hotel.
Communicate both verbally and in writing to provide clear direction to staff.
Physically tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness and quality of product and service throughout hotel. Greet and maintain rapport with associates and customers.
Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee.
Appropriately handle associate issues in conjunction with Human Resources following Crescent policies.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Required Skills/Abilities:
Minimum of 5 years' experience as a Full-Service Hotel General Manager is required.
Minimum of 2 years' experience Food & Beverage is required.
Hilton experience is highly desired.
Working knowledge of financial/accounting procedures is required.
$35k-62k yearly est. 34d ago
General Manager
Bricktown Brewery Restaurants
Manager job in Tulsa, OK
Summary: Provide exceptional Guest experiences every visit through direction and leadership for complete operations of the restaurant. Ensure high standards of Guest service and profitability while strictly adhering to the policies and procedures of Bricktown Brewery. Reports to: Area Manager Essential Duties and Responsibilities:
Execution of daily restaurant operations including supervision of the management team including Assistant Managers, Assistant General Managers, Kitchen Managers, and Brewers.
Cooperate with corporate Culinary and Marketing department to successfully roll out menu changes and marketing initiatives.
Oversee all BOH operations and FOH operations including but not limited to daily line checks, systems adherence, health inspections, order guides, sales services, food order safety and sanitation, and prep lists.
Ensure a safe working and Guest environment to reduce the risk of injury and accidents; completes accident reports follows procedure promptly in the event that a Guest or Team Member is injured.
Oversee food preparation methods, portion sizes, garnishing and presentation of food to ensure food is prepared and presented to Bricktown Brewery specifications.
Responsible to ensure that all financial (invoices, reporting), HR, and Payroll administrative duties are completed accurately, on time, and in accordance with company policies and procedures.
Monitor compliance with health and Safety regulations regarding food preparation and serving.
Properly maintain building, equipment and supply levels through contacting the correct companies/contractors for any daily restaurant repair or maintenance issues and utilizing basic maintenance skills.
Strictly follow company cash handling procedures and ensure the proper security procedures are in place.
Monitor weekly expenditures, proper invoice entry and coding, conduct weekly inventory, determine accurate sales projections, manage food, labor, and supply costs while meeting or exceeding budget.
Promptly and professionally handle Guest complaints/comments to ensure timely Guest recovery. Investigate source of complaint and create and communicate plan for improving execution of food and service.
Communicate all Team Member issues/complaints to management team in a professional manner through manager meetings and/or proper utilization of the digital manager log.
Deliver daily motivational education during daily pre-shift meetings.
Create management weekly schedules. Coach and assist management team in writing hourly Team Member schedules based on the budget.
Lead ongoing coaching and career development by conducting regular One-On-Ones with management and hourly Team Members.
Conduct annual Performance Reviews with management team in accordance to the Company's Performance Management Policy/Process.
Follow and understand company procedures at all times including crisis situations (e.g., Workers' Compensation and General Liability Claims).
Continually interview, hire and train Team Members to create a strong team.
Ongoing completion of Manager in Training projects as assigned.
Conduct Orientation with restaurant Team Members as needed.
Managing the success of all programs and systems such as the MIT program, hourly training, certified trainer, and Management development programs.
Ability to utilize computer programs such as CTUIT, Aloha POS, Excel, Word, and Outlook.
Other duties as assigned by Area Manager or Operations Leadership.
Knowledge, Skills & Abilities:
Guest Service - Knowledge of principles and processes for providing Guest services. This includes active listening, Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction.
Critical Thinking - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Active Listening - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Production and Processing - knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effectiveness of the restaurant.
Effective communication skills.
Aptitude for driving sales through cultivation of new Guests and retention of current Guests.
Menu, Food and Beverage Preparation Knowledge - in order to properly prepare food and beverages.
Coaching & Performance Management - ability to motivate, develop, direct Team Members as they work.
Ability to analyze information and adhere to a financial budget/P&L.
Able to make appropriate decisions in a fast-paced environment
Working knowledge of all restaurant equipment, and local and national health codes.
Ability to utilize programs such as CTUIT, Aloha POS, Excel, Word, and Outlook.
Time Management - ability to manage individual's time and the time of others.
Education & Experience:
Minimum of 5 years working in restaurant environment.
Minimum of 2 years working as a General Manager in a full-service restaurant environment preferred.
College degree preferred, not required.
Must be 21 years of age or older.
Performance Standards:
Meets all company service standards by ensuring all Team Members:
Upholds all ServSafe (Food and Bar) guidelines.
maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
Consistently use safe food handling practices consistently.
Prepare recipes according to OPSI specifications.
Read and accurately follow instructions.
Prepare items in a prescribed amount of time.
Adhere to cleanliness and sanitation guidelines.
Understand temperature danger zones and food storage hierarchy (Serve Safe or other).
Able to address & coach Team Members that fall short in any of the above.
Adheres to policies and procedures set forth in Handbook including Appearance Standards.
Upbeat and professional image; maintains positive attitude with self, Guests, and Team Members.
Completes all ongoing certifications/validations (LTO, new menu, etc.).
Maintain prompt and regular attendance.
Meets or exceeds budgeted financial performance.
Working Conditions:
Walk and stand for up to 10 hours
Constant communication with Guests and Team Members
Ability to operate cash register, Point of Sale system, and cash handling
Ability to reach, bend, stoop, wipe and lift up to 50 pounds.
50+ hours per week rarely with consecutive days off.
Weekend schedule required, any adjustment will be approved by Area Manager
Training Requirements:
Successful completion of alcohol and food certification (ServSafe) and/or other required classes by state within 60 days of employment.
Successful completion of the Bricktown Brewery Manager in Training program often at store or nearby location.
$35k-62k yearly est. 27d ago
Retail General Manager Tulsa
The ODP Corporation
Manager job in Tulsa, OK
At Office Depot Office Max, every leader is responsible for growing total sales and services within the location. The General Manager has ownership and is responsible for achieving results for Sales, Services, Operations Profit, and Customer/Community relationships and drives the overall customer experience and sales service culture within the location. Has accountability for managing sales performance and identifying sales opportunities. Develops overall store strategies and tactics to achieve sales results and operational goals, increase conversation rates, and drive customer traffic into stores. Ensure maximum sales and profitability by focusing on key business initiatives.
The General Manager will own associate training and development, talent assessment, identifying and developing top talent, and succession planning. Provides positive and constructive feedback, and appropriate coaching and counseling. This person will lead, motivate and inspire associates to create a customer/client first environment resulting in a memorable and positive customer experience; is actively engaged with the local community and hosts in-store events with small and medium businesses (SMB) to build strong client relationships, improve customer retention, and increase brand awareness and loyalty.
The General Manager is also responsible for hiring, merchandising, operations, and execution of store and company standards in addition to resolving associate and customer relations' concerns and partnering with respective business partners on a timely basis. Responsible for performance management of all associates and fostering a positive and inclusive workplace environment. Is an active Change Champion, initiating and supporting company changes.
Qualifications and Requirements:
* High School diploma or equivalent required. Bachelor's degree preferred in Business, Marketing, Retail Management, or another related field
* Minimum two to four years management experience or demonstration of skills and learning through an internal development program
* Must have good business acumen
* Must be able to effectively lead, coach and manage others in a professional environment
* Ability to positively influence at all levels and possess executive presence
* Possess excellent verbal and written communication skills
* Must be able to plan, prioritize and execute detailed instructions in a timely and efficient manner
* Demonstrated leadership capabilities, with the ability to work independently, as well as with others
* Must possess sound judgment and people management abilities
* Must be adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity
* Must possess the ability to use computers and technology for information, and to access information necessary to complete the job
* Must possess ability to process information/merchandise through POS register system
About The ODP Corporation: The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule: The salary range for this role is $50,500/year to $61,000/year, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.
How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.
Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
$50.5k-61k yearly 5d ago
General Manager
RNR Tire Express
Manager job in Muskogee, OK
RNR Tire Express is a national franchise retailer that provides safe, quality tires and wheels with affordable payment options.
At RNR we have built a culture around “SERVING our customer and not just providing them customer service”. We support and empower our employees with excellent training and tools which enables them to provide our customers with a unique and exceptional experience.
RNR Tire Express started as a family business over 20 years ago in a small shop located in Tampa, Florida. Since then, we have grown to over 160 stores across 26 states, and continue to open more locations across the country each year. While we have expanded far beyond that little shop in Tampa, we have never lost our core value of FAMILY.
At RNR, we believe having a healthy work / life balance is critical to the success of our team. That is why we offer flexible schedules and are closed every Sunday to make sure you don't miss out on the most important moments in life.
At RNR Tire Express, we understand that happy employees make for a productive team. We work to accomplish that by providing outstanding benefits.
Two Medical Plan Options
Health Savings Account
Dental & Vision
Employer Paid Life
401(k) with Company Match
Paid Vacation
Employee Assistance Program
And More
JOB SUMMARY: The store General Manager is responsible for all aspects of the store's operations to keep our customers and employees happy and our business running smoothly. You are directly responsible for the overall direction, motivation, coordination, and evaluation of your store. To build a great team that can maintain our family-oriented atmosphere, you recruit and train employees. Driving profitability, you maximize sales which includes creating goals for your team of 8-12 employees as well as setting an example by hitting your own sales goals each month. Additionally, you manage accounting, service, and collection activities along with maintaining our inventory. As a great leader, you know when to delegate tasks to ensure that your store is successful. All expectations for operations and customer service are met due to your diligence.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Responsible for interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees, addressing complaints and addressing problems.
Completes store operational requirements by scheduling and assigning employees; follows up on work results.
Ensures availability of merchandise and services by maintaining inventories.
Secures merchandise by implementing security systems and measures.
Maintains the stability and reputation of the store by complying with legal requirements.
Protects employees and customers by providing a safe and clean store environment.
Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
The General Manager is expected to perform every task for which they supervise.
Other duties as assigned.
SUPERVISORY RESPONSIBILITIES: Supervises a total of 4-6 employees including an Assistant Manager in a team environment setting.
Requirements
COMPETENCIES: To perform this job successfully, an individual should demonstrate the following competencies:
Leadership
Communication
Judgment and Integrity
Organizational Skills
Analytical
Interpersonal Skills
Action Management
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE: High school diploma or equivalent. Two to four years of supervisory/management experience. Previous Rent to Own and/or wheel and tire experience is desirable but not necessary.
CERTIFICATES, LICENSES, REGISTRATIONS: None.
LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from upper management, employees, vendors, customers, and the general public.
MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations. Ability to manage a diverse group of employees and form a producing/functioning team.
COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software; Payroll systems; Internet software; and Database software.
OTHER QUALIFICATIONS:
Must have a valid driver license and have a clean driving record.
PHYSICAL DEMANDS:
Prolonged periods of standing, walking, grasping with hands, and working on a computer.
Must be able to lift to 30 lbs.
WORK ENVIRONMENT: The duties of this position are performed in an office environment under temperature-controlled conditions. The noise level in the work environment is usually moderate.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
$35k-62k yearly est. 60d+ ago
SMART - Location Manager (Funeral Director License Required)
Northstar Memorial Group 4.4
Manager job in Broken Arrow, OK
Smart Cremation is seeking a SMART Location Manager / Funeral Director for SMART Broken Arrow, OK. The goal of the funeral director is to provide exemplary customer service to our internal and external customers. This position will be relied on to continue to keep Smart Cremation in total compliance with state and local requirements and to attend all field audits by the state. The successful candidate will have a current license in the applicable state and be available for on call rotation for designated evenings and weekends.
Responsibilities:
* Initiate first call and dispatch staff to transport the decedent from the place of death to the proper licensed holding facility
* Contact facility where death occurs or family to advise of time sensitive information including any ETAs
* Complete arrangements with family to include: verifying statistical information, obtaining authorizations and signatures, setting timeframe expectations and procedures
* File the death certificate and obtain permit from County of death including communication and follow through with Certifier, local registrars, and death registration systems & mail or deliver certified copies to family
* Arrange ID viewing/cremation at a holding facility or cremation facility
* Notifying Social Security Administration and Veterans Administration of complete service arrangements if requested
* Coordinate delivery of cremated remains
* Procure trade cremation services when death occurs outside the normal service area find outside providers, cost control, etc.
* Order death certificates and obtain required documents for Trust securement per state policy
Requirements and Qualifications:
* Must be a licensed Funeral Director in good standing in the state of Oklahoma.
* 4+ years of funeral industry experience
* Professional communication skills
* Experience handling sensitive situations in a professional manner
* Knowledge of current federal, state, and local regulations related to the funeral industry
* Valid driver's license
* This is a remote/hybrid position. Candidate must be based in the Broken Arrow, OK area to be considered and will be cross-trained for other Smart Locations.
Compensation
* $55,000K - $60,000K/yr. + Performance-based bi-weekly bonus
Benefits
* Medical, Dental, and Vision Insurance
* Health Savings Account (HSA)
* Life Insurance
* 401(k) with Employer Matching
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
$34k-44k yearly est. 40d ago
General Manager - Fast Food
Jimmy John's Gourmet Sandwiches
Manager job in Broken Arrow, OK
General Manager We are not your everyday fast food franchisee. We care! We are a freaky F.A.S.S.T. growing Jimmy John's franchisee looking for freaky F.A.S.S.T. General Managers to help manage our freaky fun team while ensuring freaky fresh sandwiches and a freaky clean store. At Jimmy John's, you will find yourself as part of a culture that offers competitive wages and benefits, opportunities for advancements and growth, along with one freaky fun place to work. We don't just do fast food; we do food... F.A.S.S.T!
As a General Manager, you are key to our business. You will manage all functions of the restaurant to ensure fast, accurate, world-class customer service and the fulfillment of orders with high-quality products while ensuring restaurant profitability, cleanliness, and organization. You will achieve sales goals, develop your employees, maintain retention, and ensure all systems are efficiently in place.
Duties and Responsibilities
* Manages a staff of Assistant Managers and approximately 3-15 employees depending on location.
* Assigns, oversees, and evaluates work for compliance.
* Manage hiring, training, evaluating, discipline, and termination of employees.
* Provides on the job training and coaching for new employees.
* Delegates, and is responsible for, the ordering, receipt, storage, and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
* Assists in the supervision, preparation, sales, and service of food.
* Forecasts food items by estimating what amount of each food item will be consumed per shift.
* Supervises food preparation and service operations while on duty.
* Assists team members during rush periods to ensure restaurant efficiency.
* Assists team members by greeting customers, taking orders, using the cash register, assembling orders, and checking for completeness and accuracy.
* Ensures that every customer receives world-class customer service.
* Completes daily food preparations including meat and vegetable slicing, portioning, and rotating products.
* Executes systems and procedures with 100% integrity and completeness.
* Completes daily, weekly, and periodic paperwork with accuracy.
* Controls inventory by using weekly inventory systems and maintains regular inventory ordering schedules.
* Conducts weekly manager meetings.
* Audits systems and procedures as well as end of shift paperwork.
* Completes preventative maintenance and upkeep on store equipment and supplies.
* Responsible for 100% of the cash drawers during the shift.
* Manages deposits and changes orders per Deposit Operating Procedure.
* Performs other related duties as required.
Knowledge, Skills, Abilities & Work Environment:
* Ability to use basic math, addition, subtraction, and understand basic fractions.
* Required to stand, walk, sit, use hands, reach with hands and arms, talk, listen, close vision, distance vision, peripheral vision, and depth perception.
* Occasionally required to climb, balance, stoop, kneel, crouch or crawl, and lift up to 50 pounds.
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties the employee is occasionally exposed to mechanical parts. The noise level in the work environment is moderate.
What's in it for you?
* Competitive Salary that is dependent upon experience.
* Top performing General Managers may earn 13 periodic, metric-based bonuses on store performance.
* Benefits including PPO Medical, PPO Dental, and Vision!
* Paid time off (PTO).
* Employee meal benefit program.
* Career Advancements - Become an Area Manager or Director of Operations!
Becoming a leader in the industry...
* Career development programs that provide mentorship and support through your immediate supervisor and HR department
* Increase pride and ownership of your own location or area.
* Develop and increase leadership and management skills as well as experience.
* Become an Area Manager or Director of Operations with a fast-growing organization.
Must be at least 18 years of age, have reliable transportation, and willing to work overtime, holidays, weekends, and days off as business dictates is a must. Must have the physical stamina to work 50-80 hours per week.
Apply today and come show us what you are all about!
The average manager in Claremore, OK earns between $35,000 and $92,000 annually. This compares to the national average manager range of $37,000 to $92,000.