Reports to Corporate Director of Operations
THE FORBES COMPANY
The Forbes Company is a nationally recognized owner, developer and manager of iconic regional shopping centers, that are known throughout their respective markets for their retail innovation, fashion leadership, distinctive architecture and luxury appointments. The Forbes Company creates exceptional retail destinations with no equal.
SOMERSET COLLECTION
This luxurious shopping center in Troy crowns Michigan's Golden Corridor. Situated in the heart of Oakland County, one of the wealthiest regions in the U.S., Somerset Collection is the epicenter for luxury retail in the state of Michigan. Underneath Somerset Collection's palatial ceilings and connected by its 700-foot stunning glass skywalk, more than 150 revered retailers await with 60 unduplicated in the market. Renowned names include anchor stores: Neiman Marcus, Saks Fifth Avenue, Nordstrom and Macy's as well as Hermès, Louis Vuitton, Dior, Gucci, Prada, Balenciaga, Ferragamo, Burberry and Tiffany & CoT
GENERAL MANAGER OVERVIEW
The General Manager of Somerset Collection is responsible for all Center operations including, but not limited to:
Leads the management team in partnership with the Marketing Director.
Directs the activities of security, building & grounds maintenance, landscaping, janitorial, construction, risk management, human resources, financial reporting, budgeting, forecasting and planning.
Works in partnership with the Marketing Director ensuring programs are being executed and supporting the marketing team with available resources.
Strong understanding of luxury retailers' brand and image and the ability to support their growth and success.
Develops and maintains an appropriate level of involvement in community affairs and activities representing both the Center and ownership.
LEADERSHIP
The General Manager is the leader of the operations management team, works in partnership with the marketing director and sets the overall tone for the office operations, by creating a culture of a “yes” before “no” mindset each and every day . This includes:
Training and development, motivation and evaluation of the management team. Ensuring the management team is performing on brand and meeting or exceeding established goals and objectives.
Maintaining open and clear communication with the management office team, home office, vendors and other staff members.
Serving as the brand ambassador for the Center by creating a culture of teamwork and outstanding guest services.
Actively seeks new ways to grow and be challenged.
Earns the trust of others through honesty, integrity and authenticity.
Ability to address difficult situations, possess the confidence to have challenging conversations and navigate them appropriately.
Being nimble and flexible to adapt to the demands of an everchanging retail/operational landscape.
OPERATIONS
Maintain the Center in a manner which is consistent with The Forbes Company Standards and brand expectations.
Identify existing and potential deficiencies, and establish best practice measures to address the conditions and satisfactorily resolve them.
Create a safe and aesthetically pleasing environment throughout the building and grounds.
Motivate the team to be passionate about the operations so the Center is “show ready” daily.
Demonstrate proficiency in the following areas:
o Safety and security
o Repairs and maintenance
o Mechanical, Electrical, Plumbing
o Information Technology
o Construction, permitting, inspections, architecture
o Landscaping
o Janitorial
o Risk and crisis management
ADMINISTRATION/FINANCIAL
Works closely with home office staff, including: accounting, development/construction and leasing departments.
Develops and implements strategic plans that enhance the value and position the Center for unparalleled growth and success.
Negotiates, executes and manages service agreements. Manages third party performance to ensure they meet The Forbes Company standards.
Recommends and manages capital improvements and upgrading existing programs.
Produces the annual CAM budget and manages the approved budget throughout the year
Oversees human resources, which include: labor law, hiring practices, employee handbook, staff evaluations and training & development.
Demonstrates knowledge of lease administration and often serves as the liaison between the home office and the merchants.
Experience with regulatory agencies including: Federal, State and local statutes & ordinances.
MARKETING
Supports the marketing team with resources in the following areas:
o Merchant relations
o Special events / sponsorship & merchant activations
o General strategies.
Awareness of merchant sales performance and retail trends and partner with the marketing team to support sales generating initiatives.
Establishes a positive working relationship with all merchants at a local, district and, if appropriate, home office level.
COMMUNITY RELATIONS
Works in partnership with the marketing team to position the Center as the prominent market square in the local economy and community.
Identify opportunities to create meaningful partnerships and experiences that drive community connections with the Center.
Develop mutually beneficial relationships with local leaders, governmental officials and community organizations & associations.
SKILLS & QUALIFICATIONS
Bachelor's degree, Masters degree a plus. Relevant work experience may qualify as a substitute
5+ years of experience in upper management, leading sizeable shopping centers, mixed use or similar large format properties
Proven track record of successfully running multi-million dollar businesses, along with a strong financial acumen.
Exceptional leadership skills focusing on a creating and maintaining a positive and compassionate high performing culture.
Commitment to maintaining the highest standards of guest, merchant and staff relations.
A critical thinker with demonstrated problem solving skills.
Excellent oral and written communication skills.
BENEFITS
We offer generous medical and dental insurance, along with voluntary insurance options. Our benefits package also offers employer contributed 401K retirement plan, paid time off and Company holidays.
EOE
Training and development, motivation and evaluation of the management team. Ensuring the management team is performing on brand and meeting or exceeding established goals and objectives.
Maintaining open and clear communication with the management office team, home office, vendors and other staff members.
Serving as the brand ambassador for the Center by creating a culture of teamwork and outstanding guest services.
Actively seeks new ways to grow and be challenged.
Earns the trust of others through honesty, integrity and authenticity.
Ability to address difficult situations, possess the confidence to have challenging conversations and navigate them appropriately.
Being nimble and flexible to adapt to the demands of an everchanging retail/operational landscape.
OPERATIONS
Maintain the Center in a manner which is consistent with The Forbes Company Standards and brand expectations.
Identify existing and potential deficiencies, and establish best practice measures to address the conditions and satisfactorily resolve them.
Create a safe and aesthetically pleasing environment throughout the building and grounds.
Motivate the team to be passionate about the operations so the Center is “show ready” daily.
Demonstrate proficiency in the following areas:
o Safety and security
o Repairs and maintenance
o Mechanical, Electrical, Plumbing
o Information Technology
o Construction, permitting, inspections, architecture
o Landscaping
o Janitorial
o Risk and crisis management
ADMINISTRATION/FINANCIAL
Works closely with home office staff, including: accounting, development/construction and leasing departments.
Develops and implements strategic plans that enhance the value and position the Center for unparalleled growth and success.
Negotiates, executes and manages service agreements. Manages third party performance to ensure they meet The Forbes Company standards.
Recommends and manages capital improvements and upgrading existing programs.
Produces the annual CAM budget and manages the approved budget throughout the year
$43k-81k yearly est. 2d ago
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Branch Operations Manager
Fraza 2.6
Manager job in Rochester Hills, MI
Fraza and Vitan Equipment is a full-service material handling business with over 300 skilled employees across Michigan and the East Coast. Our team uses innovative equipment and processes to push your business forward and increase efficiency. We're always on the lookout for talented individuals to join our team and grow their careers in a challenging but positive environment. Apply now to become part of our dynamic team!
Job Overview:
The Branch Operations Manager is responsible for overseeing and coordinating all day-to-day operations and people within the branch. Ensuring the delivery of high- quality high-performing service support to our customers external and internal. This position is the face of the branch helping local personnel in coordination with the corporate office to focus on safety, employee engagement, customer satisfaction, performance, profitability and sound asset management.
Education/Experience:
Minimum 5 years' experience in materials handling operations
Minimum 3 years' leadership experience
Capable of financial acumen desired
Proven experience with customer driven roles
Excellent interpersonal and verbal communication skills
Highly motivated, exceptional organizational, interpersonal, and communication skills, both oral and written
Must be a team-oriented professional who can handle multiple projects in a fast-paced environment
A demonstrated ability to lead, train, mentor, and implement be practices amongst reports
Proficient in MS Office Suite required
Principle Responsibilities:
Oversee operations to ensure efficiency, quality, customer satisfaction and cost-effective management of resources
Establish and implement safety programs in line with company values and programs
Responsible for day-to-day management of the business to achieve the budgeted operating profit and working capital targets
Develop and oversee all branch operations including new, used, rental, service, parts, transportation, etc.
Management of both internal and external property and systems installations and repairs including systems and landscaping
Provide support and direction sales and sales support team
Collaborate with leadership to implement new or improve existing processes
Suggest/recommend tools, equipment, procedures to increase revenues and efficiencies
Measure and analyze employee performance and operational metrics
Provide mentoring and guidance to employees
Establish a work environment conducive to maintaining good employee morale
$42k-57k yearly est. 5d ago
Senior General Manager, FANS
Trinity Health 4.3
Manager job in Pontiac, MI
Employment Type: Full time Shift: Rotating Shift Functions as the General Manager responsible for the oversight and coordination of the day-to-day operations of the Regional Health Ministry's (RHM) Food & Nutrition Services (FANS) Department in a large or sizeable multi-hospital setting. The Senior Manager of Food & Nutrition Services is responsible for successfully coordinating and directing all activities within the department in a multi-site or health system environment.
Assists in development and management of preliminary program budgets in collaboration with THS Regional Managers and RHM stakeholders. Works with all levels of senior leadership and management teams at RHMs and within the region. Develops and implements effective cost reduction plans and implementation processes that support Trinity Health and RHM FANS goals, objectives, strategies, policies, and procedures. Ensures cost reduction targets and productivity improvement objectives are met, while cultivating service/product quality and customer satisfaction. Ensures the Regional Manager, THS and RHM stakeholders are kept abreast of issues or problems impacting program efficiencies and effectiveness. Attracts, develops and trains talent to ensure program quality, sustainability, long-term growth, and development. Leads by exemplifying the mission, vision and values of Trinity Health and the Regional Health Ministry.
ESSENTIAL FUNCTIONS
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, supports and endorses senior leadership decisions, goals, objectives, and strategies.
Oversees the day-to-day management of the RHM's FANS department and ensures program service support objectives are met. Provides a work environment that fosters positive energy, creativity, and teamwork among colleagues across all functional areas. Provides operational and technical support to RHM stakeholders, managers, and System Office in support of the overall management of FANS programs. Develops, implements and coordinates within the RHM:
Standardization of policies and procedures related to FANS expense management and operations.
Implementation of core program systems (Menus, Food Formularies, Cleaning Practices, auditing tools, competencies, etc.)
Ensures short and long-term regional financial objectives stay on course and drives initiatives with RHM teams that contribute to THS program short and long-term operational excellence.
Provides fiduciary responsibility for RHM monthly outcome of FANS program profit and loss statement and works with local stakeholders and Regional Manager to prepare and submit program annual revenue and expense budgets. Participates in monthly budget reviews with the Regional Manager and RHM stakeholders to identify budget variances; and prepares related reports for senior management review.
Keeps Regional Manager, THS informed of issues affecting program costs, service capabilities, effectiveness and efficiencies, as well as issues noted during Performance Improvement audits. Presents findings and recommendations for improvement to the Regional Manager.
Meets with direct reports and support staff, as required, to review overall operations goals/objectives, to address shortfalls and open issues, and to encourage open dialogue for suggested process improvements. Reviews subsequent FY goals/objectives and related strategic plans as defined by the Regional Manager, THS and RHM Stakeholders; outlines expectations, accountabilities, and measurables used in determining success.
Develops and administers Program Quality Evaluations and reviews Customer Satisfaction Survey scores for discrepancies and overall customer satisfaction for Hospitality Services. Prepares Performance Improvement Plans (PIP) where necessary to resolve customer satisfaction issues and address program quality deficiencies.
Interviews, hires, trains, appraises, counsels, and supervises staff; handles disciplinary actions. Reviews and approves expense reports and holds direct reports accountable to Trinity Health and THS policies and procedures. Reviews hiring justifications to ensure financial cost saving merit.
Ensures timely completion of annual performance appraisals; addresses colleague problems and issues related to their work or environment. Fosters the development of diverse teams at all levels as appropriate and outlines annual skills development, career growth opportunities, and improvement objectives with direct reports. Establishes and monitors progress on objectives and takes the necessary actions to resolve and prevent recurring issues. Provides the necessary leadership and oversight in cases where disciplinary action or termination is warranted.
Manages multiple projects and tasks in a fast paced environment and possesses the ability to adapt to change. Demonstrates the ability to develop a project plan for major projects with milestones to determine schedule of deliverables to advance project outcomes.
Participates in Trinity Health FANS Advisory councils to develop best in class programs and identifying best practices; driving change to positively affect operational, financial, and service performance regionally in coordination with the UEM.
Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
Ensures all aspects of departmental operations including but not limited to patient and clinical services, production, catering and retail operations function in a compliant, optimal and efficient manner that ensures patient and customer satisfaction
Assures that there are ongoing effective quality improvement programs within the department, inclusive of the clinical aspects, food borne illness, safety and infection control in the appropriate areas of the department.
Ensures all cafeteria/catering pricing is reviewed annually to trend with market and is priced consistently with THS policy.
Ensures all cash handling policies are followed appropriately and that all cash is accounted for.
Ensures that all menus are reviewed annually (Patient, Retail, etc.) and adjusted according to patient/customer preference and that Nutrient Analysis is accurate and updated as needed.
Ensures that all catered functions are approved, planned and executed per policy in a timely fashion with a customer centered focus. Also ensures that event costs are tracked per policy (Internally) and billed in a timely fashion (externally).
Ensures safe conditions and procedures are followed at all times to minimize/eliminate workman's compensation claims and create a safe working environment for all Food & Nutrition colleagues.
Displays the ability to plan and direct food production personnel regarding type and quantity of food to be prepared and any special techniques to be employed for modified diets.
Maintains accurate and appropriate records as required.
Demonstrates a cost-conscious attitude to time usage and consistently makes the best use of time.
May handle additional duties and responsibilities as needed or assigned.
MINIMUM QUALIFICATIONS
BA or BS degree preferred in institutional management, dietetics or equivalent degree with a minimum of five years progressive experience in the field of dietetics or healthcare foodservice management or an equivalent combination of education and work experience such as Certified Dietary Manager certification (CDM) and 7 to 10 years progressive management experience.
Ability to work effectively in a diverse, collaborative, and team oriented culture.
Ability to develop methodologies for collecting and analyzing relevant data; to audit program processes; monitor quality; identify, problems and their root causes, and make recommendations for improvement.
Excellent leadership, analytical, organizational, planning, delegation, coaching, communication (verbal, written and interpersonal), and computer (MS Word, Excel, Outlook, PowerPoint) skills; with a continuous improvement mindset and ability to challenge conventional thinking at all levels of the organization.
A personal presence characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
Ability to be a self-starter and independent worker able to manage multiple conflicting priorities and demands.
Ability to delegate responsibilities effectively and provide regular follow up to ensure objectives is met.
PHYSICAL / MENTAL REQUIREMENTS AND WORKING CONDITIONS
Works in a well-lighted, well-ventilated area.
Occasionally exposed to normal food service conditions such as noise, heat and humidity.
TRINITY HOSPITALITY SERVICES MISSION STATEMENT
In the spirit of our guiding behaviors, as stewards of Trinity Health, our pledge is to deliver culinary, nutritional and hospitality excellence in a compassionate and innovative manner to all we serve across our ministry.
TRINITY HEALTH MISSION STATEMENT AND GUIDING BEHAVIORS
Mission: We serve together in Trinity Health, in the spirit of the Gospel, to heal body, mind and spirit, to improve the health of our communities and to steward the resources entrusted to us.
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$32k-51k yearly est. 1h ago
Unit Manager (Hiring Immediately)
The Manor of Farmington Hills 4.3
Manager job in Farmington, MI
Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests.
At Ciena Healthcare, we take care of you too, with an attractive benefit package including:
Competitive pay
Life Insurance
401K with matching funds
Health insurance
AFLAC
Employee discounts
Tuition Reimbursement
You will join an experienced, hard-working team that values communication and strong teamwork abilities
Responsibilities
Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others.
Reviews and implements all nursing procedures and systems.
Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff.
Uses a systematic approach in the nursing process to provide individualized nursing care.
Contributes to the guest assessments (MDS/CAAs) and the development and implementation of a plan of care.
Evaluates guests responses to nursing interventions.
Understands the rational for the use of medications and treatments and correctly administers as needed
Qualifications
Current state registered nurse (RN)
Current CPR certification and additional certification in a nursing specialty desired
Management or supervisor experience in long-term care or geriatric nursing preferred
About Ciena Healthcare
Ciena Healthcare is Michigans largest provider of skilled nursing and rehabilitation care services.
We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!
IND123
$52k-79k yearly est. 2d ago
Wound Nurse/Unit Manager - Sign On Bonus (Hiring Immediately)
Brittany Manor
Manager job in Midland, MI
ASK US ABOUT OUR SIGN-ON BONUS!
RN- $15,000 over your first year
As the Wound Care Nurse, you will provide primary skin care to guests, with an emphasis on treatment and therapy of skin disorders. You will also assist in modifying the treatment regimen to meet the physical and psychosocial needs of the guest, in accordance with established medical practices and the requirements of this state and the policies and goals of this facility.
At Ciena Healthcare, we take care of you too, with an attractive benefit package including:
Competitive pay,
Life Insurance,
401K with matching funds,
Health insurance,
AFLAC.
Employee discounts
Tuition Reimbursement
In addition, we will help you advance your career with tuition reimbursement, discounts and other support.
You will join an experienced, hard-working team that values communication and strong teamwork abilities.
Confers with the Director of Nursing and/or other licensed nursing personnel regarding dermatologic disorders of guests in the facility.
Identifies, manages and treats specific skin disorders, pressure ulcers, and primary and secondary lesions, and any skin issues directed to by Director of Nursing. Consults with the IDT concerning assessment evaluations and assist in planning and developing the skin Implements and maintains established policies and procedures relative to skin care treatments and interprets these as required, to the physician and responsible party.
Provides, within established protocols and under the supervision of the physician, treatment for skin disorders as ordered by the physician.
Ensures that residents with decubitus ulcers, vascular ulcers, and various other skin conditions receive appropriate treatment and/ or prophylactic treatment such as daily inspection, turning and activity, nourishment and incontinence care.
Education and/or Experience:
At least two years experience working in wound care preferred.
Nurse manager experience preferred.
Certificates, Licenses, Registrations:
$15k yearly 2d ago
Inbound Customer Service Reqs (AM is Kristin Mlady)
Insight Global
Manager job in Novi, MI
An employer of Insight Global's is looking for onsite inbound CUTOMER SERVICE REPS to sit in the corporate location in Plymouth, MI. The group will be apart of building out a new team for the healthcare company and must have experience in a high call volume call center. The role will receive ~80 inbound calls a day from customers of the healthcare company to help with any questions, technical issues on the systems, and help guide through step-by-step instructions on how to upload documentation to the sites. We are looking for very strong customer service to support patients through uneasy times and will be responsible for working through an intake queue to perform data entry and metric. Sometimes, this role will make outbound calls to customers that need to be called back or to provide further information to complete the patients documents for packages to be shipped directly to their home. It is important that this individual has strong data entry skills and attention to detail. Must be flexible as the schedule may vary.
SHIFT:
Training: Monday-Friday
2-4 weeks
*2-3 weeks onsite training
After Training: (5 Day work week) Monday-Saturday
Between the 8 hours of operations of 8:00 AM EST-8:00 PM EST
Saturday: 9:00 AM EST - 5:00 PM EST
*Hybrid schedule after training - 1 week onsite and 1 week remote
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** .
Skills and Requirements
*THIS POSITION SITS ONSITE FULL TIME IN PLYMOUTH, MI.
-1-3+ years of experience in an INBOUND customer service role with recent call center experience
- Strong data entry/ typing experience
- Experience with 3 computer screens (2 monitors and 1 laptop) -- all equipment provided
-Proven record of good attendance
-Proven customer service skills in previous experiences
$39k-74k yearly est. 60d+ ago
District Manager - Detroit
The Gap 4.4
Manager job in Novi, MI
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports.
What You'll Do
* Attract, hire, develop and retain the best team to meet both short and long-term business goals.
* Monitor performance and consistently followup to ensure results are delivered.
* Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability.
* Foster and maintain an inclusive and collaborative work environment.
* Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality
* Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business.
* Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies.
* Identify and solve problems with sustainable solutions
* Maintain a keen awareness of the external market and competition
* Ensure stores are operating in compliance with all Gap Inc. policies and procedures
Who You Are
* Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities
* Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores
* Demonstrated ability to build diverse, high performing teams with an inclusive environment
* Demonstrated ability to deliver an exceptional customer experience via all channels
* Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change.
* Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals.
* College degree preferred.
* 3+ year's multi-unit, high volume, complex business leadership preferred.
* Flexible to work days, nights, weekends and holidays to meet the needs of the business.
* Ability to travel overnight and/or between stores as required.
* Ability to lift and carry 30lbs.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$102k-176k yearly est. 9d ago
District Manager
Pita Way
Manager job in Bay City, MI
We're at it again! As we continue growing, Pita Way is looking for top performers to join our team. Can you teach, coach, train, and develop in difficult hiring climates? Can you inspire and motivate the people around you to become the best they can possibly be? If you answered yes; we have an opportunity for you. Pita Way is a people business first, and we just so happen to make delicious mediterranean food. Pita Way offers a space for creativity to thrive. We believe in being different, and using our core values of empathy, dedication, integrity, enthusiasm and ambition to shape the fast casual industry. Apply today and be a part of something delicious, something fresh, something BIG.
Focus of this position will include but not be limited to the following:
Build and develop top performers
Responsible for all KPI's within your assigned district
Overseeing operations of multiple locations
Manage/Assess P and L's
Oversee distribution
Hiring and training
$85k-141k yearly est. 16d ago
General Manager - Twin Peaks
Twin Peaks 4.0
Manager job in Auburn Hills, MI
Job Description
Your next Adventure Awaits - Join the award winning Twin Peaks Team!
We are searching for a passionate, competitive and experienced leader to continue driving current success! Our group is built on culture as results are generated from a team built from the ground up. As a General Manager for Twin Peaks, you will play a key role in the development of your team as you deliver exceptional guest experiences while driving sales growth, adhering to high operational standards all while maintaining elevated standards of quality and service.
Key Responsibilities -
Manage your leadership team, as well as both FOH and HOH operations focusing on elevated service
Manage restaurant labor, controllable costs including weekly inventory, payroll and scheduling
Hire, train and develop team members while creating a fun, upbeat and competitive culture built on retention
Maintain our high level of safety and sanitation standards
Generate sales increases through local store marketing
Benefits -
Competitive Salary with bonus based on performance vs budget
Medical, dental and vision insurance
401K
Paid time off
Apply Today for the best job in the industry!
$37k-46k yearly est. 17d ago
Business Officer Manager
Luminary Hospice
Manager job in Novi, MI
Reports To: Executive Director
At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey.
Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person - with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers.
About the role:
The Business Office Manager is responsible for coordinating all office activities including clinical records, data entry, maintaining patient records, preparing for all meetings, coordinating all telephone calls and maintaining sufficient office supplies. The Office Manager is responsible to the Administrator and the Program Director and assists with direct patient expenditures coordination, employee time sheets, personnel records and billing liaison.
Job Responsibilities:
1. Maintains confidentiality of patient information.
2. Maintains accurate up to date clinical records in accordance with regulations of Medicare and the Policy and Procedure Manual.
3. Communicates effectively on the telephone with patients, families and staff.
4. Answers incoming calls and forwards to appropriate staff person or takes a message if the person is not available.
5. Welcomes and assists all guests.
6. Manages incoming, outgoing and interoffice mail.
7. Performs typing, faxing and coping tasks as requested for various staff persons.
8. Inputs data into computer for billing purposes.
9. Orders and maintains accurate records of medical equipment and supplies.
10. Responsible for informing staff of any changes, updates, etc., regarding admissions; discharges, visits, schedules; and clinical meetings as directed by the Program Director, Clinical Director and/or Administrator.
11. Responsible for gathering and recording staff members' DSRs.
12. Tracks admission, discharge, certification and re-certification dates on all patients.
13. Responsible for assisting with audits of patient information.
14. Maintains accurate mailing lists of employees; patients; volunteers, Medical Directors, physicians and nursing facilities and forwards any changes to the Corporate Office.
15. Performs other necessary functions/duties as assigned by the Program Director and/or Administrator.
16. Participates in and assists with community activities, i.e., health fairs, conventions, community education programs, etc. as assigned by Program Director, Clinical Director and/or Administrator.
Job Qualifications:
1. Minimum of high school education; preferably with secretarial and computer background.
2. General knowledge of spelling, punctuation, grammar, clinical records and office procedures.
3. Basic knowledge of office machines.
4. Basic knowledge of telephone skills.
5. Aptitude or computer data entry and use of current software systems.
6. Ability to establish and maintain effective working relationships.
7. Ability to meet the public and staff as a positive, friendly and professional representative of the organization.
8. Effective social interaction, communication and organizational skills and the ability to perform a variety of tasks efficiently.
9. Personal car for travel and valid driver's license.
10. Carry personal auto liability insurance coverage.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds.
Equal Employment Opportunity:
Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications.
Compensation and Benefits:
Luminary Hospice offers a competitive compensation package, along with a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings options, and more. Our benefits are designed to support your health, well-being, and long-term financial goals.
$53k-97k yearly est. Auto-Apply 20d ago
Spa Manager
Vo Spa One LLC
Manager job in West Bloomfield, MI
Job Description
Look Great and Feel AMAZING!!
V/O Med Spa West Bloomfield is looking for a amazing addition to our team! If you have management experience, a love for beauty and an infectious personality then being a Spa Manager at V/O is the place you want to be!
Position Summary (Purpose): The Spa Manager is responsible for the overall operation and performance of the spa; including ensuring that the spa meets or exceeds Guest service and sales expectations for the various services and treatments offered. The Spa Manager is responsible for developing an inspiring team and work environment, meeting all financial objectives for the spa, meeting monthly spa revenue projections as it relates to retail sales, service and treatment sales, coaching and training staff, preparing for and leading staff meeting, preparation of payroll, lead nurturing, and ensuring that expenses are maintained within the budget provided.
Primary functions include, but are not limited to:
providing outstanding Guest service and satisfaction
revenue generation and enhancement
staff management and training
payroll and inventory management
financial management
special events programming and marketing
Essential Behavioral Characteristics:
Ethical• Positive attitude• Enthusiastic• Team orientation• Self-motivated• Self-directed• Empathetic• Creative
Tenacious• Integrity• Honesty• Trustworthy• Outgoing• Detail Oriented
Essential Skills:
Organized• Responsive• Adaptive and flexible
Qualifications:
Responsible, options, techniques and treatment plans
Problem Solver• Relationship oriented• Continuous improvement mentality• Effective communication• Time management/self management• Possess a thorough knowledge of spa services• Possess excellent interpersonal skills• Customer service orientation• Possess excellent conflict management skills• Possess excellent problem-solving skills• Possess a thorough knowledge of spa services• Possess excellent interpersonal skills• Comfortable consulting patients regarding cosmetic and non cosmetic treatment
Sales-oriented
Physical/Mental Requirements:
Standing for extended periods of time• Ability to lift at least 30lbs
Salary: $50,000/Yr + Bonus Structure (based on experience)
Work Environment: Spa environment
$50k yearly 24d ago
Assistant Manager
Ubreakifix-Troy 3.6
Manager job in Troy, MI
Job Description
We're excited to offer a rewarding opportunity for an Assistant Manager at UBREAKIFIX in Troy, MI. Join a team at the forefront of tech repair and exceptional customer service.
This position features a competitive hourly wage and excellent opportunities for personal and professional development in a fast-moving, energetic environment. As Assistant Manager, you'll play a vital role in the Troy store's success, leading team performance, delivering outstanding service, and contributing to overall operational excellence.
At UBREAKIFIX, we cultivate a culture centered on teamwork, innovation, and a passion for technology.
If you're a driven, service-focused professional with a commitment to success, we'd love to have you on our team. Step into a meaningful leadership role and help shape the future of tech repair. Apply today to start your journey with us in Troy, MI.
Compensation:
$18 - $20 hourly
Responsibilities:
Manage daily operations of the store, including opening and closing procedures, inventory management, and staff scheduling.
Provide leadership and guidance to the team to achieve sales targets and customer service goals.
Conduct regular performance evaluations and provide feedback to employees to support their growth and development.
Ensure compliance with company policies and procedures, as well as health and safety regulations.
Collaborate with the Store Manager to create strategies for increasing revenue and improving overall store performance.
Qualifications:
Required Education: High school diploma or equivalent.
Proven ability to motivate and lead a team to achieve goals.
Strong customer service skills with the ability to resolve issues effectively and professionally.
Strong organizational and problem-solving skills.
Excellent communication skills, both verbal and written.
Interest in and knowledge of consumer electronics and technology.
About Company
ubreakifix offers fast, reliable repairs for smartphones, tablets, computers, and more. Whether you need a same-day repair for your iPhone, Samsung Galaxy, Mac, iPad, or other electronics, our expert technicians are here to help. As an authorized partner for Google and Samsung, we provide certified repairs for Pixel and Galaxy devices. Founded in 2009, we serve Michigan, Kentucky, Ohio, Arkansas, Indiana, and Illinois. We also sell accessories like cases, screen protectors, and chargers.
Employee Benefits:
Health Insurance: Comprehensive coverage for you and your family
Ongoing Learning: Support for educational growth
Paid Time Off: Time to recharge and excel
Family Leave: Paid leave for new parents
Competitive Pay: Packages to meet financial goals
Performance Bonuses: Incentives for outstanding work
We're committed to quality repairs and supporting our team!
$18-20 hourly 19d ago
Spa Manager
Vo Spa Two
Manager job in Rochester, MI
Look Great and Feel AMAZING!!
V/O Med Spa Rochester is looking for a amazing addition to our team! If you have management experience, a love for beauty and an infectious personality then being a Spa Manager at V/O is the place you want to be!
Position Summary (Purpose): The Spa Manager is responsible for the overall operation and performance of the spa; including ensuring that the spa meets or exceeds Guest service and sales expectations for the various services and treatments offered. The Spa Manager is responsible for developing an inspiring team and work environment, meeting all financial objectives for the spa, meeting monthly spa revenue projections as it relates to retail sales, service and treatment sales, coaching and training staff, preparing for and leading staff meeting, preparation of payroll, lead nurturing, and ensuring that expenses are maintained within the budget provided.
Primary functions include, but are not limited to:
providing outstanding Guest service and satisfaction
revenue generation and enhancement
staff management and training
payroll and inventory management
financial management
special events programming and marketing
Essential Behavioral Characteristics:
Ethical• Positive attitude• Enthusiastic• Team orientation• Self-motivated• Self-directed• Empathetic• Creative
Tenacious• Integrity• Honesty• Trustworthy• Outgoing• Detail Oriented
Essential Skills:
Organized• Responsive• Adaptive and flexible
Qualifications:
Responsible, options, techniques and treatment plans
Problem Solver• Relationship oriented• Continuous improvement mentality• Effective communication• Time management/self management• Possess a thorough knowledge of spa services• Possess excellent interpersonal skills• Customer service orientation• Possess excellent conflict management skills• Possess excellent problem-solving skills• Possess a thorough knowledge of spa services• Possess excellent interpersonal skills• Comfortable consulting patients regarding cosmetic and non cosmetic treatment
Sales-oriented
Physical/Mental Requirements:
Standing for extended periods of time• Ability to lift at least 30lbs
Salary: $50,000/Yr + Bonus Structure (based on experience)
Work Environment: Spa environment
$50k yearly 53d ago
General Manager - Twin Peaks
Twin Peaks 4.0
Manager job in Madison Heights, MI
Job Description
Your next Adventure Awaits - Join the award winning Twin Peaks Team!
We are searching for a passionate, competitive and experienced leader to continue driving current success! Our group is built on culture as results are generated from a team built from the ground up. As a General Manager for Twin Peaks, you will play a key role in the development of your team as you deliver exceptional guest experiences while driving sales growth, adhering to high operational standards all while maintaining elevated standards of quality and service.
Key Responsibilities -
Manage your leadership team, as well as both FOH and HOH operations focusing on elevated service
Manage restaurant labor, controllable costs including weekly inventory, payroll and scheduling
Hire, train and develop team members while creating a fun, upbeat and competitive culture built on retention
Maintain our high level of safety and sanitation standards
Generate sales increases through local store marketing
Benefits -
Competitive Salary with bonus based on performance vs budget
Medical, dental and vision insurance
401K
Paid time off
Apply Today for the best job in the industry!
$37k-46k yearly est. 17d ago
District Manager
Pita Way
Manager job in East Lansing, MI
We're at it again! As we continue growing, Pita Way is looking for top performers to join our team. Can you teach, coach, train, and develop in difficult hiring climates? Can you inspire and motivate the people around you to become the best they can possibly be? If you answered yes; we have an opportunity for you. Pita Way is a people business first, and we just so happen to make delicious mediterranean food. Pita Way offers a space for creativity to thrive. We believe in being different, and using our core values of empathy, dedication, integrity, enthusiasm and ambition to shape the fast casual industry. Apply today and be a part of something delicious, something fresh, something BIG.
Focus of this position will include but not be limited to the following:
Build and develop top performers
Responsible for all KPI's within your assigned district
Overseeing operations of multiple locations
Manage/Assess P and L's
Oversee distribution
Hiring and training
$85k-142k yearly est. 60d+ ago
Spa Manager
Vo Spa One
Manager job in West Bloomfield, MI
Look Great and Feel AMAZING!!
V/O Med Spa West Bloomfield is looking for a amazing addition to our team! If you have management experience, a love for beauty and an infectious personality then being a Spa Manager at V/O is the place you want to be!
Position Summary (Purpose): The Spa Manager is responsible for the overall operation and performance of the spa; including ensuring that the spa meets or exceeds Guest service and sales expectations for the various services and treatments offered. The Spa Manager is responsible for developing an inspiring team and work environment, meeting all financial objectives for the spa, meeting monthly spa revenue projections as it relates to retail sales, service and treatment sales, coaching and training staff, preparing for and leading staff meeting, preparation of payroll, lead nurturing, and ensuring that expenses are maintained within the budget provided.
Primary functions include, but are not limited to:
providing outstanding Guest service and satisfaction
revenue generation and enhancement
staff management and training
payroll and inventory management
financial management
special events programming and marketing
Essential Behavioral Characteristics:
Ethical• Positive attitude• Enthusiastic• Team orientation• Self-motivated• Self-directed• Empathetic• Creative
Tenacious• Integrity• Honesty• Trustworthy• Outgoing• Detail Oriented
Essential Skills:
Organized• Responsive• Adaptive and flexible
Qualifications:
Responsible, options, techniques and treatment plans
Problem Solver• Relationship oriented• Continuous improvement mentality• Effective communication• Time management/self management• Possess a thorough knowledge of spa services• Possess excellent interpersonal skills• Customer service orientation• Possess excellent conflict management skills• Possess excellent problem-solving skills• Possess a thorough knowledge of spa services• Possess excellent interpersonal skills• Comfortable consulting patients regarding cosmetic and non cosmetic treatment
Sales-oriented
Physical/Mental Requirements:
Standing for extended periods of time• Ability to lift at least 30lbs
Salary: $50,000/Yr + Bonus Structure (based on experience)
Work Environment: Spa environment
$50k yearly 54d ago
Assistant Manager - Hampton Village Ctr
The Gap 4.4
Manager job in Rochester, MI
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$29k-46k yearly est. 54d ago
Spa Manager
Vo Spa Two LLC
Manager job in Rochester, MI
Job Description
Look Great and Feel AMAZING!!
V/O Med Spa Rochester is looking for a amazing addition to our team! If you have management experience, a love for beauty and an infectious personality then being a Spa Manager at V/O is the place you want to be!
Position Summary (Purpose): The Spa Manager is responsible for the overall operation and performance of the spa; including ensuring that the spa meets or exceeds Guest service and sales expectations for the various services and treatments offered. The Spa Manager is responsible for developing an inspiring team and work environment, meeting all financial objectives for the spa, meeting monthly spa revenue projections as it relates to retail sales, service and treatment sales, coaching and training staff, preparing for and leading staff meeting, preparation of payroll, lead nurturing, and ensuring that expenses are maintained within the budget provided.
Primary functions include, but are not limited to:
providing outstanding Guest service and satisfaction
revenue generation and enhancement
staff management and training
payroll and inventory management
financial management
special events programming and marketing
Essential Behavioral Characteristics:
Ethical• Positive attitude• Enthusiastic• Team orientation• Self-motivated• Self-directed• Empathetic• Creative
Tenacious• Integrity• Honesty• Trustworthy• Outgoing• Detail Oriented
Essential Skills:
Organized• Responsive• Adaptive and flexible
Qualifications:
Responsible, options, techniques and treatment plans
Problem Solver• Relationship oriented• Continuous improvement mentality• Effective communication• Time management/self management• Possess a thorough knowledge of spa services• Possess excellent interpersonal skills• Customer service orientation• Possess excellent conflict management skills• Possess excellent problem-solving skills• Possess a thorough knowledge of spa services• Possess excellent interpersonal skills• Comfortable consulting patients regarding cosmetic and non cosmetic treatment
Sales-oriented
Physical/Mental Requirements:
Standing for extended periods of time• Ability to lift at least 30lbs
Salary: $50,000/Yr + Bonus Structure (based on experience)
Work Environment: Spa environment
$50k yearly 24d ago
District Manager
Pita Way
Manager job in Farmington Hills, MI
We're at it again! As we continue growing, Pita Way is looking for top performers to join our team. Can you teach, coach, train, and develop in difficult hiring climates? Can you inspire and motivate the people around you to become the best they can possibly be? If you answered yes; we have an opportunity for you. Pita Way is a people business first, and we just so happen to make delicious mediterranean food. Pita Way offers a space for creativity to thrive. We believe in being different, and using our core values of empathy, dedication, integrity, enthusiasm and ambition to shape the fast casual industry. Apply today and be a part of something delicious, something fresh, something BIG.
Focus of this position will include but not be limited to the following:
Build and develop top performers
Responsible for all KPI's within your assigned district
Overseeing operations of multiple locations
Manage/Assess P and L's
Oversee distribution
Hiring and training
$86k-143k yearly est. 17d ago
Assistant Manager - Great Lakes Crossing
The Gap 4.4
Manager job in Auburn Hills, MI
About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Gap
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
The average manager in Genesee, MI earns between $37,000 and $99,000 annually. This compares to the national average manager range of $37,000 to $92,000.