General Manager
Manager job in Savannah, GA
Your Opportunity:
General Manager Titlemax Savannah, GA
As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a high-performance, customer-focused environment designed to inspire growth and innovation.
While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential.
What We Offer:
Compensation
This position has an hourly pay rate of $19.25 and is eligible for performance bonuses.
The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries.
Operations experience in a leadership capacity.
Excellent verbal and written communication skills.
Proficiency in using phones, Point of Sale, Microsoft Office, and other systems.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Associates degree or higher.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Manage overall store performance by meeting or exceeding Company performance standards.
Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.
Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.
Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.
Enforce adherence to quality standards, procedures, and local and state laws and regulations.
Participate in audits and compliance reviews as directed by the corporate office or District Manager.
Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses.
Conduct proper opening and closing procedures and train new staff in keyholder duties.
Participate in the selection, review, hiring, and retention of new employees.
Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance.
Handle complex customer situations that arise with integrity and professionalism.
Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process.
Read the AI Use Consent and Acknowledgement for more information.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplyRestaurant Assistant Manager
Manager job in Hinesville, GA
Pay Range: $18.00 - $22.00 / hour Sign-On Bonus: $1,500*
*Sign-on bonuses are paid in 3 equal payments according to the following schedule: payment 1 processes 30 days following the date of hire, payment 2 processes 60 days following the date of hire, payment 3 processes 90 days following the date of hire. To be eligible for each bonus payment, the new hire must remain employed.
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.
Why work at Zax?
BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings
FREE Meals On Shift & 50% Off Meals Off Shift
Paid Time Off
Paid Holidays
Paid Training
Early Access to Pay
Recognition Program
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys Assistant Manager Development Plan
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
Ensure team members receive proper training including ongoing coaching and development
Create an effective work schedule following company standards and local laws
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
Ensure service, product quality, and cleanliness standards are consistently upheld
Communicate performance concerns to your General Manager
Assist with performance reviews and mentor and develop team members
Create and maintain a positive culture and healthy team morale through recognition and leading by example
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Ensure processes, policies, and procedures are properly followed throughout daily operations
Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
Maintain compliance with federal, state, and local laws and guidelines
Utilize management tools and keep neat, accurate, and current records
Other responsibilities
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Immediately report all human resources and risk management concerns to your General Manager and District Manager
Escalate other concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 18 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Assistant Store Manager
Manager job in Bluffton, SC
Your Opportunity:
Assistant Store Manager TitleMax Bluffton, South Carolina
As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's performance-driven, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step.
What We Offer:
Compensation
The hourly wage for the position is $15 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a key holder program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum one year's experience in customer service, sales, or retail.
At least 3 months of supervisory, key holder, or relevant leadership experience
Excellent verbal and written communication skills.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Management experience in retail, convenience store, grocery, finance, service, or related industries.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Maximize customer success by offering financial services that fit their needs.
Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
Maintain customer information in the point of sale (POS) system with accuracy and integrity.
Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance.
Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'd thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplyRestaurant General Manager
Manager job in Hinesville, GA
Salary Range: $60,000 - $75,000 Sign-On Bonus: $3,000
*Sign-on bonuses are paid in 3 equal payments according to the following schedule: payment 1 processes 30 days following the date of hire, payment 2 processes 60 days following the date of hire, payment 3 processes 90 days following the date of hire. To be eligible for each bonus payment, the new hire must remain employed.
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work at Zax?
COMPETITIVE PAY
BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
FREE Meals
Paid Time Off
Paid Holidays
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure that the restaurant delivers great experiences to guests
Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
Strive to increase sales by building community relationships and providing outstanding product and service
Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
Utilize management tools and keep neat, accurate, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Other responsibilities
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escalate concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 21 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Store Manager - $2500 Sign-On Bonus
Manager job in Bluffton, SC
As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.
Get great perks.
Bonus plan, generous paid time off, career development program, and weekly pay
Compensation based on qualifications and experience. Hiring immediately
Full medical benefits package, 401(k) with company match, and many more benefits
Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a consultative and customer centric environment for the small business customer
Empower your team to learn, grow and deliver through teaching, coaching and inspiring
Lead merchandise sales, print & marketing services and retail operations
Drive profitable sales and margin while reducing variability and improving performance YoY
Hold yourself and your team accountable for flawless execution of operational excellence
Coach every manager and supervisor to create a culture of consultative selling and total solutions
Overall leadership of running a store; additional responsibilities as needed or assigned
Essential skills and experience:
1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
Store Operations experience with analysis, planning, financial acumen and driving results
Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
Experience developing a team in operational excellence to drive profitable YOY sales and margins
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position
Preferred skills and experience:
Bachelor's Degree in Business or related field
Ability to engage with the community and network & support small business customers
#MGT
#LI-RH1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Auto-ApplyAssistant Manager Human Resources
Manager job in Savannah, GA
We are seeking a dynamic and driven
Assistant Human Resource Manager
to join our team and support our Distribution Center operations in Savannah GA.
The Assistant Human Resources Manager (AHRM)
at
Dollar Tree
provides leadership and support for all HR related functions in our 24/7/365 high volume retail distribution center. The AHRM
reports to the Distribution Center Human Resources Manager and helps to support organization growth, development, and change as well as foster a culture of teamwork, inclusivity, mutual respect.
This position offers relocation assistance.
Primary Responsibilities/Essential Job Functions:
Assist the Human Resources Manager in leading the DC HR function
Recruit and hire qualified non-exempt and exempt associates
Present New Associate Orientation Program
Participate in associate onboarding
Help lead, coach and develop HR Administrative Team to ensure compliance and successful execution of:
Payroll Administration
Attendance Tracking
Associate incentive programs
FMLA/LOA/ADA documentation and tracking
Provide employee relations support on all shifts
Prepare and analyze Weekly DC Statistics (Turnover, Corrective Actions, Hiring)
Ensure associate files are compliant with company and legal requirements
Coordinate with Administrative team to execute associate engagement activities
Conduct and analyze associate exit interviews to improve retention
Conduct benefit and other presentations to associates
Maintain associate bulletin boards to ensure compliance with laws.
Prepare reports and/or queries as needed
Represent Company at hearings and investigations
Support all safety initiatives
Help develop and execute training and development programs
Maintain a high level of confidentiality
Qualifications/Basic Job Requirements:
Bachelor's degree in HR or a related field or PHR certification preferred
Previous Human Resources experience, familiarity with a distribution preferred
Bilingual proficiency in English and Spanish is required to effectively communicate with a diverse workforce.
Requires a working knowledge in employee relations, workers' compensation, and recruitment.
Strong knowledge of and experience with HR law
Must be able to function independently and as part of a team
Must be able to handle multiple tasks and work well under pressure
PC skills to include - Word, Excel, PowerPoint, Workday, and Internet
Requires flexible working hours to accommodate all shifts
Call Center Customer Service Manager
Manager job in Garden City, GA
LOCATION Savannah, GA JOB TYPE Full-Time PAY TYPES Salary + Bonus BENEFITS & PERKS MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement APPLICATION DETAILS No Resume Required, On-site Interview POSITION OVERVIEW
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across our customer service and sales operations. This role is ideal for a dynamic leader who can inspire teams, deliver measurable results, and ensure exceptional service for our clients.
The ideal candidate is experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional experience in customer service, technical support, or back-office operations preferred.
This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, comprehensive medical, dental, and vision benefits, paid vacation and holidays, and exciting incentive programs.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
--------------
_
POSITION RESPONSIBILITIES
WHAT DOES SOMEONE IN THIS ROLE DO?
Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account.
Key Responsibilities:
Lead and manage 5-10 call center supervisors overseeing inbound and outbound teams
Coach and develop supervisors on customer service best practices and performance management
Monitor and improve call center metrics, productivity, and service quality
Foster a culture of accountability, continuous improvement, and excellence
Oversee workforce management and set clear performance goals
Develop strategies to enhance customer satisfaction across all service interactions
Motivate teams to maximize sales opportunities and meet revenue targets
Ensure accurate and timely payroll review and submission
Track and analyze individual and team performance, addressing both strengths and areas for improvement
Communicate process updates and key messages effectively to supervisors
Collaborate with departments such as Quality Assurance, Training, IT, and Recruiting
Design and audit quality assurance strategies to ensure top-tier service delivery
Manage hiring, coaching, and termination processes for call center staff
Serve as a subject matter expert on client-specific operations
Manage employees as needed
Perform other duties as assigned
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Must be 18 years or older
High school diploma or equivalent
2+ years of experience in call center operations management
Strong data entry and computer skills
Fluent in English (spoken and written)
Wired high-speed internet connection (20Mbps+ download speed)
Excellent organizational, written, and verbal communication skills
Typing speed of 20+ words per minute
Availability to work scheduled shifts, including during training
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
Ability to learn and navigate complex computer systems
Reliable attendance and punctuality
Strong conflict resolution, problem-solving, and negotiation skills
Customer-focused mindset: empathetic, responsive, and patient
Ability to multitask, self-manage, and stay focused in a fast-paced environment
Strong interpersonal skills and team orientation
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
DIVERSITY AND EQUALITY
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DISCLAIMER
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
Auto-ApplyStore Manager
Manager job in Pooler, GA
All Star Elite is looking for an enthusiastic, experienced, and organized Store Manager to oversee our Tanger Savannah Outlets (GA) location!
A Retail Store Manager, or Shop Manager, is responsible for facilitating and supervising daily operations at a store to make sure that employees work together effectively to make sales and contribute to shop upkeep. Their duties include communicating with vendors about inventory orders, scheduling employee shifts and training new employees.
Retail Store Manager duties and responsibilities
A Retail Store Manager is responsible for managing a retail store, which includes overseeing sales, staff and inventory. Retail Store Managers have the following duties and responsibilities:
Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions.
Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.
Seek ways to better promote the store, the product line and service within the store.
Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
Implement cross-training of employees and Assistant Managers to maintain productivity at all times.
Manage all controllable costs with a view to maintaining profitability.
Ensure the store remains clean and presentable at all times.
Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.
Required Qualifications:
3+ years of demonstrated consistent retail sales/customer service experience (fashion/apparel retail experience preferred)
Experience in a Store Manager, or a Team Supervisor role
Excellent leadership skills and the ability to work with teams
Open availability (Opening and/or closing shifts, weekends, Holiday seasons)
Good communication and interpersonal skills towards customers, staff members, Company Leadership, Human Resources & Area/Zone managers
Excellent problem-solving capabilities, with the ability to work well under pressure
Must have a reliable mode of transportation upon first date of employment to complete trips to the Bank to submit deposits
Great attention to detail for purposes of erecting attractive marketing displays, arranging merchandise and maintaining store appearance
Ability to lift heavy merchandise, walk and stand for long hours
Auto-ApplyDistrict Leader In Training (Statesboro)
Manager job in Savannah, GA
The District Leader in Training's responsibility is to enhance and develop their skills to successfully lead, plan, organize, and control the activities in preparation for a promotion to District Leader. Although assigned to a specific location and serving primarily as a Store Leader, they will often be called upon to cover District Leader vacations, gaining invaluable experience as they prepare for promotion to District Leader.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsibilities:
Store Financial Performance
Accountable to achieve financial operating plan to include controllable costs, sales projections, and operating profit for district
Responsible for operational systems and procedures designed to effect control of the stores costs, shrink and expenses
Responsible for achieving short and long-term sales goals and action plans to maximize revenue projections
Hold management accountable to utilizes company systems and procedures designed to control expenses and manage inventory
Periodically audit pricing, promos, voids and waste at each store. Assists management in identifying trends and is proactive in finding resolution
Take corrective action to prevent or resolve inventory losses caused by employee or vendor theft and accounting errors
Maintain budget targets with shrink, labor, supplies, cash and lottery
Hold store leaders to follow a labor budget specific to each store based on established labor model, sales history and current trends
Complete daily, weekly and monthly reports as required for position; analyzes the details to identify trends
Marketing, Merchandising and Community Relations
Work with marketing department to achieve sales objectives, programming and inventory turns at each location
Train and hold stores accountable to implement product launch plans in coordination with the marketing departments' planning calendar; ensures the availability of promotional items
Train and motivate the management team to drive sales plans, programs and promotions to meet stores objectives
Makes certain store display set up is in accordance with plan-o-grams and merchandising requirements set by the company
Ensure merchandise is displayed for great brand presentation through strategic merchandising techniques set by the company
Oversee in-store promotions and customer appreciation events as requested by the company
Ensure consistent company image throughout all promotional materials and events
Assist in building community relations throughout region to maintain brand reputation and involvement within local neighborhoods
Communicate with Director of Operations and Director of Marketing regarding any marketing or promotional activities before implementation
Conduct competitive analyses through gas and merchandise surveys
Maintain communication with field operations and management
Speak honesty and act with integrity at all times
Effectively communicate pertinent information to staff and management teams; encourages open communication and feedback
Earn the trust of others through open, honest communication and follow through
Facilitate meeting with store leaders a minimum of one time each month
Proactively communicate operational openings of each store to Human Resources and assists in the hiring process for store leadership and employees as needed
Complete store roster each week to confirm there are no ghost employees and pass codes are secure
Work with Director of Human Resources to ensure that employees disciplinary action is fair and equitable, consistently administered, and all necessary progressive discipline documentation is completed prior to termination
Complete status/payroll change form for all compensation changes and management transfers to Human Resources within the same week of the effective date
Coaching, development, performance and morale of management teams and staff
Make certain employee applications, interview guides, reference check forms and all other personnel information are kept in a secured location at each store
Lead by example in following established recruiting, interviewing and hiring procedures and holds direct reports responsible to do the same
Ensure established company new hire orientation and training programs are completed and utilized to standard
Coach management on how to determine appropriate staffing levels within the store to ensure great customer service while managing labor costs
Supervise the performance and development of store leaders and other leadership positions by periodically providing feedback to improve performance levels; administers corrective action documentation as needed
Conduct management performance evaluations and ensures employee reviews are conducted timely as required by company standards
Act as company representative at all times and is perceived as being a positive moral force, as judged by peers and subordinates
Focus on the retention of quality employees and management by providing opportunities for growth and development; makes employee development a priority
Provide personal recognition of employees and store leadership to reward their contributions toward goals and company objectives
Provide a leadership climate which promotes fair and consistent application of company policies and procedures
Make recommendations which are “given particular weight” for hiring and firing other employees within the respective store
Provide “added value” to the store through building relationships, supervising, coaching, and mentoring of staff
Customer Service
Lead by example by acknowledging and greeting all customers as they enter the store
Interact with guests and employees in a respectful, courteous manner, creating a friendly atmosphere
Coach store leadership and employees on how to properly handle customer complaints and provide exceptional levels of service
Hold employees accountable to adhere to federal, state and local laws regarding alcohol and tobacco sales
Respond to customer complaints within 24 hours and completes investigation into incidents with a sense of urgency
Facilitate store walks each week to verify compliance with company procedures, store cleanliness and customer service levels; insists on high standards
Management and Leadership responsibilities
Support the team with a hands on management style and leads with a sense of urgency and purpose
Complete a minimum of one pm drive by at each location a minimum of once per month
Complete checklist each day while visiting the stores to monitor key controllable areas and submits to DO for review
Collect and forwards competitive activity to management
Complete responsibilities within established deadlines and maintains commitments
Customarily exercises discretion and independent judgment to ensure sound operations
Perform “concurrent duties” of non-exempt tasks during appropriate times.
Hold employees responsible to complete shift checklists, store walk's cleaning projects and ensures the completion of tasks
Direct employees to maintain clear aisles and walkways in compliance with ADA Title III requirements
Adhere to company safety and security practices at all times
Audit stores to assure proper ringing, reporting and accounting of all sales, including merchandise, gasoline, lottery, coupons, and gift cards
Hold management and employees accountable to practice sanitary and safe food handling procedures at all times
Compliance to company standards, systems, procedures, and policies
Accountable to act with integrity, adhere to company expectations of performance and behavior; abide by work rules and demonstrate high standards of moral and ethical conduct at all times
Abide by company policies and procedures as established in the Employee Handbook and Training Materials
Make certain company safety, robbery prevention and security procedures are communicated and practiced by all employees while performing their work duties
Ensure employees have an excellent personal appearance by following uniform guidelines and personal hygiene standards by being in a clean uniform prior to the start of each shift
Must be reliable and punctual in reporting to work as scheduled; Enforces company time and attendance policy
May not sign contracts on behalf of the company
Review disciplinary documentation with Human Resources prior to any employee separation
Maintain confidentiality of all company information, is forthcoming in reporting all policy and procedural violations and any wrongdoing Management or Human Resources
Responsible to ensure the completion of all required documentation in compliance with payroll, state and federal labor laws, and company personnel policies
May only make expenditures from vendors for authorized items in Pricebook for normal store operations. Unauthorized vendors, unauthorized products, and quantities exceeding normal business volumes must be approved by the Director of Operations; trains employees and store leadership to do the same
Appearance and maintenance of store and fuel station equipment
Partner with maintenance department to ensure preventative maintenance program is in place at each store
Immediately report all safety issues, incidents, and maintenance needs to the Director of Operations
Uphold cleanliness standards through store evaluations and holds management teams accountable for deficiencies
Knowledge, Skills, and Abilities:
Able to provide excellence in service; perform basic mathematical calculations, read and write, understand and follow general instructions
Must be detail-oriented and accurate
Must have good interpersonal and problem-solving skills
Ability to multi-task effectively in a busy environment
Responsible, dependable, and adaptable to change
District Leaders in Training must be able to work varied hours, days, and shifts as needed by the employer due to business circumstances.
EDUCATION AND REQUIREMENTS
Required:
Associates or Bachelor's degree or equivalent experience
Must maintain a current, valid, unrestricted driver's license with an insurable driving record
Current ServSafe Certification
Successful completion of age restricted alcohol and tobacco sales training
Successful completion of UST Training
District Leaders in Training must be able to work varied hours, days, and shifts as needed by the employer due to business circumstances.
Preferred:
Minimum of 5+ years multi-unit retail experience, convenience store experience preferred; or a minimum of 5+ years of store management experience within Parker's
PHYSICAL REQUIREMENTS
Shift Length - Varies - 8 to 10 hour shifts
Flooring and Lighting - Cement and fluorescent lighting
Environment - Subject to wet floors, temperature extremes, and loud noise
District Leader In Training (Statesboro)
Manager job in Savannah, GA
The District Leader in Training's responsibility is to enhance and develop their skills to successfully lead, plan, organize, and control the activities in preparation for a promotion to District Leader. Although assigned to a specific location and serving primarily as a Store Leader, they will often be called upon to cover District Leader vacations, gaining invaluable experience as they prepare for promotion to District Leader.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsibilities:
Store Financial Performance
* Accountable to achieve financial operating plan to include controllable costs, sales projections, and operating profit for district
* Responsible for operational systems and procedures designed to effect control of the stores costs, shrink and expenses
* Responsible for achieving short and long-term sales goals and action plans to maximize revenue projections
* Hold management accountable to utilizes company systems and procedures designed to control expenses and manage inventory
* Periodically audit pricing, promos, voids and waste at each store. Assists management in identifying trends and is proactive in finding resolution
* Take corrective action to prevent or resolve inventory losses caused by employee or vendor theft and accounting errors
* Maintain budget targets with shrink, labor, supplies, cash and lottery
* Hold store leaders to follow a labor budget specific to each store based on established labor model, sales history and current trends
* Complete daily, weekly and monthly reports as required for position; analyzes the details to identify trends
Marketing, Merchandising and Community Relations
* Work with marketing department to achieve sales objectives, programming and inventory turns at each location
* Train and hold stores accountable to implement product launch plans in coordination with the marketing departments' planning calendar; ensures the availability of promotional items
* Train and motivate the management team to drive sales plans, programs and promotions to meet stores objectives
* Makes certain store display set up is in accordance with plan-o-grams and merchandising requirements set by the company
* Ensure merchandise is displayed for great brand presentation through strategic merchandising techniques set by the company
* Oversee in-store promotions and customer appreciation events as requested by the company
* Ensure consistent company image throughout all promotional materials and events
* Assist in building community relations throughout region to maintain brand reputation and involvement within local neighborhoods
* Communicate with Director of Operations and Director of Marketing regarding any marketing or promotional activities before implementation
* Conduct competitive analyses through gas and merchandise surveys
Maintain communication with field operations and management
* Speak honesty and act with integrity at all times
* Effectively communicate pertinent information to staff and management teams; encourages open communication and feedback
* Earn the trust of others through open, honest communication and follow through
* Facilitate meeting with store leaders a minimum of one time each month
* Proactively communicate operational openings of each store to Human Resources and assists in the hiring process for store leadership and employees as needed
* Complete store roster each week to confirm there are no ghost employees and pass codes are secure
* Work with Director of Human Resources to ensure that employees disciplinary action is fair and equitable, consistently administered, and all necessary progressive discipline documentation is completed prior to termination
* Complete status/payroll change form for all compensation changes and management transfers to Human Resources within the same week of the effective date
Coaching, development, performance and morale of management teams and staff
* Make certain employee applications, interview guides, reference check forms and all other personnel information are kept in a secured location at each store
* Lead by example in following established recruiting, interviewing and hiring procedures and holds direct reports responsible to do the same
* Ensure established company new hire orientation and training programs are completed and utilized to standard
* Coach management on how to determine appropriate staffing levels within the store to ensure great customer service while managing labor costs
* Supervise the performance and development of store leaders and other leadership positions by periodically providing feedback to improve performance levels; administers corrective action documentation as needed
* Conduct management performance evaluations and ensures employee reviews are conducted timely as required by company standards
* Act as company representative at all times and is perceived as being a positive moral force, as judged by peers and subordinates
* Focus on the retention of quality employees and management by providing opportunities for growth and development; makes employee development a priority
* Provide personal recognition of employees and store leadership to reward their contributions toward goals and company objectives
* Provide a leadership climate which promotes fair and consistent application of company policies and procedures
* Make recommendations which are "given particular weight" for hiring and firing other employees within the respective store
* Provide "added value" to the store through building relationships, supervising, coaching, and mentoring of staff
Customer Service
* Lead by example by acknowledging and greeting all customers as they enter the store
* Interact with guests and employees in a respectful, courteous manner, creating a friendly atmosphere
* Coach store leadership and employees on how to properly handle customer complaints and provide exceptional levels of service
* Hold employees accountable to adhere to federal, state and local laws regarding alcohol and tobacco sales
* Respond to customer complaints within 24 hours and completes investigation into incidents with a sense of urgency
* Facilitate store walks each week to verify compliance with company procedures, store cleanliness and customer service levels; insists on high standards
Management and Leadership responsibilities
* Support the team with a hands on management style and leads with a sense of urgency and purpose
* Complete a minimum of one pm drive by at each location a minimum of once per month
* Complete checklist each day while visiting the stores to monitor key controllable areas and submits to DO for review
* Collect and forwards competitive activity to management
* Complete responsibilities within established deadlines and maintains commitments
* Customarily exercises discretion and independent judgment to ensure sound operations
* Perform "concurrent duties" of non-exempt tasks during appropriate times.
* Hold employees responsible to complete shift checklists, store walk's cleaning projects and ensures the completion of tasks
* Direct employees to maintain clear aisles and walkways in compliance with ADA Title III requirements
* Adhere to company safety and security practices at all times
* Audit stores to assure proper ringing, reporting and accounting of all sales, including merchandise, gasoline, lottery, coupons, and gift cards
* Hold management and employees accountable to practice sanitary and safe food handling procedures at all times
Compliance to company standards, systems, procedures, and policies
* Accountable to act with integrity, adhere to company expectations of performance and behavior; abide by work rules and demonstrate high standards of moral and ethical conduct at all times
* Abide by company policies and procedures as established in the Employee Handbook and Training Materials
* Make certain company safety, robbery prevention and security procedures are communicated and practiced by all employees while performing their work duties
* Ensure employees have an excellent personal appearance by following uniform guidelines and personal hygiene standards by being in a clean uniform prior to the start of each shift
* Must be reliable and punctual in reporting to work as scheduled; Enforces company time and attendance policy
* May not sign contracts on behalf of the company
* Review disciplinary documentation with Human Resources prior to any employee separation
* Maintain confidentiality of all company information, is forthcoming in reporting all policy and procedural violations and any wrongdoing Management or Human Resources
* Responsible to ensure the completion of all required documentation in compliance with payroll, state and federal labor laws, and company personnel policies
* May only make expenditures from vendors for authorized items in Pricebook for normal store operations. Unauthorized vendors, unauthorized products, and quantities exceeding normal business volumes must be approved by the Director of Operations; trains employees and store leadership to do the same
Appearance and maintenance of store and fuel station equipment
* Partner with maintenance department to ensure preventative maintenance program is in place at each store
* Immediately report all safety issues, incidents, and maintenance needs to the Director of Operations
* Uphold cleanliness standards through store evaluations and holds management teams accountable for deficiencies
Knowledge, Skills, and Abilities:
* Able to provide excellence in service; perform basic mathematical calculations, read and write, understand and follow general instructions
* Must be detail-oriented and accurate
* Must have good interpersonal and problem-solving skills
* Ability to multi-task effectively in a busy environment
* Responsible, dependable, and adaptable to change
* District Leaders in Training must be able to work varied hours, days, and shifts as needed by the employer due to business circumstances.
EDUCATION AND REQUIREMENTS
Required:
* Associates or Bachelor's degree or equivalent experience
* Must maintain a current, valid, unrestricted driver's license with an insurable driving record
* Current ServSafe Certification
* Successful completion of age restricted alcohol and tobacco sales training
* Successful completion of UST Training
* District Leaders in Training must be able to work varied hours, days, and shifts as needed by the employer due to business circumstances.
Preferred:
* Minimum of 5+ years multi-unit retail experience, convenience store experience preferred; or a minimum of 5+ years of store management experience within Parker's
PHYSICAL REQUIREMENTS
* Shift Length - Varies - 8 to 10 hour shifts
* Flooring and Lighting - Cement and fluorescent lighting
* Environment - Subject to wet floors, temperature extremes, and loud noise
Associate District Manager
Manager job in Savannah, GA
ADP is hiring a Sales Representative, Small Business Services.
Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways.
Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success
?
Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
If so, this may be the opportunity you've been searching for. Read on and decide for yourself.
In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for payroll, tax, human resources, benefits, and more and sell additional solutions to existing clients. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field closing business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest sales technology to set you up for success.
Integrity, resilience, positivity, and a refuse to lose attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company.
Ready to #MakeYourMark? Apply now!
To learn more about Sales at ADP, watch here: http://adp.careers/Sales_Videos
What you'll do:
Responsibilities
Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business.
Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here.
Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE:
Required Qualifications
Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone.
Agile Solution Seeker. You're a problem solver who can find an answer, or a solution, even in times of fast-paced change.
Continuous Learner. You're always learning, growing, and questioning how things were done in the past to make them even better.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
One to two years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry, OR
Military experience We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
Associate District Manager
Manager job in Savannah, GA
ADP is hiring a Sales Representative, Small Business Services.
Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways.
Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success
?
Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
If so, this may be the opportunity you've been searching for. Read on and decide for yourself.
In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for payroll, tax, human resources, benefits, and more and sell additional solutions to existing clients. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field closing business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest sales technology to set you up for success.
Integrity, resilience, positivity, and a refuse to lose attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company.
Ready to #MakeYourMark? Apply now!
To learn more about Sales at ADP, watch here: *******************************
What you'll do:
Responsibilities
Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business.
Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here.
Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE:
Required Qualifications
Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone.
Agile Solution Seeker. You're a problem solver who can find an answer, or a solution, even in times of fast-paced change.
Continuous Learner. You're always learning, growing, and questioning how things were done in the past to make them even better.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
One to two years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry, OR
Military experience We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
District Manager
Manager job in Savannah, GA
Sailormen, Inc. is looking for experienced District Managers from the Quick Service/Restaurant industry to oversee the operations and management of a minimum of 3 store units. As the District Manager, you will need to travel to different locations, track progress, and ensure stores are operating properly per brand standards.
JOB SUMMARY
The District Manager is responsible for the overall sales, operations, profitability, and people management for the Popeyes restaurants.
ESSENTIAL FUNCTIONS
· Ensure all restaurants are staffed properly with qualified RGM's and Assistant Managers.
· Work through RGM's to ensure restaurants are staffed with qualified shift supervisors, and crew.
· Develops and executes plans to achieve top line sales performance compared to budget sales for each area.
· Develops plans to control expenses and achieve budget for restaurant operating profit for each area of the Profit and Loss Statements.
· Ensures all assigned restaurants meet Popeyes Corporate (RBI) operational standards necessary to achieve expansion approval.
· Maximize presence in restaurants in all dayparts to monitor operational status to provide feedback to RGM's.
· Hires, terminates, and conducts performance reviews of restaurant general managers and ensures reviews for assistant managers, shift supervisors, and crew are completed.
· Assists restaurant general managers in identifying training needs and the execution of training programs to improve their restaurant management teams.
· Assist restaurant general managers with compliance and understanding of Sailormen, Inc. policies and procedures, such as: Security, Safety, Cash handling, Sexual Harassment.
· Assists in ensuring restaurants are following all state and federal labor laws, as they pertain to Popeyes.
· Assist restaurant general managers with compliance and understanding of Popeyes policies, procedures, and requirements.
· Open new restaurants successfully with high operating standards and within budget.
· Performs special projects as requested, such as:
· Remodeling restaurants
· Execution of Popeyes National and Designated Market Area (DMA) Marketing Plans on the restaurant level
· Handling various city related issues regarding operations.
· Build a team environment which is consistent with the Sailormen, Inc. culture and philosophy.
· All other duties as assigned.
POSITION REQUIREMENTS
· 4-year college business degree is preferred or equal experience.
· 3-5 years of experience in multiunit management in the food industry is preferred.
· Must have extensive and successful experience as a restaurant general manager.
· Familiarity with company organization, policies and procedures, and personnel preferred.
· Requires excellent human relations skills including leadership and motivation.
· Strong communication skills: listening, oral and written
Work schedule
Monday to Friday
Day shift
Night shift
Weekend availability
On call
Supplemental pay
Bonus pay
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
401(k)
General Manager
Manager job in Pooler, GA
Job Description
Starting Salary depends on location and geography, more wage information is provided during the interview process.
What makes a Trident Holdings Captain D's a great place to work?
It's our people. We understand that our employees are our greatest asset.
We are committed to developing and empowering our people, providing a stable, safe and enjoyable work environment for everyone to achieve their greatest potential. And our culture proves it.
As General Manager, you will be responsible for all aspects of your restaurant's operation. GMs are accountable for strategic planning, driving sales, staffing, controlling costs, achieving operations standards, leading teams and developing future leaders.
Here's what we have to offer you:
• Competitive Salary
• Vacation
• Bonus opportunities
• Meal benefits
• Benefit plans include medical, dental and vision for all eligible employees
• Professional development and growth opportunities
Here are the qualities we are looking for in our General Manager:
• You have at least 2+ years of leadership experience in the restaurant, hospitality or retail industries with proven success managing financial results
• Experience working in a hands-on, fast paced, high volume environment
• Commitment to quality food and exceptional guest service
• Ability to mentor and train team members
• Strong communication skills with the ability to resolve conflict and provide direction
• Involvement/understanding of managing inventory, labor costs, and overall control of financials
• Drive and determination -- think PASSION
• Desire for personal and professional growth
Requirements:
• Must be a minimum of 18 years of age.
• Completion of a Background Check and Valid Driver's License.
Physical / Mental Requirements:
• Continuously utilizes speech, hearing, near vision, eye/hand coordination, color definition, and manual/bi-manual dexterity.
• Frequently stands, walks, reaches above shoulders, bends, lifts and/or carries up to 50 pounds and works closely with others.
• Ability to perform repetitive movements over long periods of time.
• Occasionally utilizes sense of taste and smell, and far vision. Works around chemicals and cleaners; walks on uneven surfaces; may require utilization of a step stool/ladder; lifts and/or carries up to 50 pounds.
Work Conditions / Hours:
• Minimum of 50 hours weekly.
• Days and hours may vary according to business necessity, including weekends, evenings and/or holidays.
• Standard restaurant working conditions.
• May be exposed to extreme conditions common in a restaurant environment, such as extreme heat or cold from equipment or weather.
Are you a Superstar?
Get on our D's Roadmap, get promoted!
This doesn't have to be just a job; we offer career opportunities; the sky is the limit!
We promote from within and are looking for the next generation of leaders to apply today.
We are looking forward to adding you as the newest member of our family.
Trident Holdings is an Equal Opportunity Employer that values a diverse workforce.
Auto-ApplyBusiness Manager
Manager job in Savannah, GA
Job DescriptionSalary:
Business Manager Build a Branch. Lead a Team. Create Opportunity.
Who We Are At nin Staffing, we dont just fill jobs we create opportunity and empower people. As a Best Places to Work company, we invest in your success with industry-leading benefits, development programs, and a culture that values innovation and collaboration.
About the Role
Were looking for a dynamic and driven Business Manager to launch and grow one of our branch locations! In this high-impact role, youll take the lead on sales, operations, and team development building a thriving business from the ground up.
Youll be the face of nin in your market, driving growth, developing talent, and directly impacting lives in your community.
What Youll Do
Lead and manage all day-to-day branch operations with a focus on performance and service excellence
Drive business growth through sales, networking, and local market engagement
Build, coach, and develop a high-performing internal team
Cultivate strong client partnerships and deliver tailored staffing solutions
Support job seekers through onboarding, orientation, and job placement
Ensure compliance with company policies, employment regulations, and safety standards
Strategically grow your branch using nins Branch Maturity Cycle
Ideal Candidate
2+ years of leadership or management experience
Background in staffing, sales, or business development preferred
Proven ability to lead teams and deliver measurable results
Strong communication, organizational, and problem-solving skills
Bachelors degree in Business or related field preferred
Entrepreneurial spirit with a passion for people and performance
Why Join Us?
At nin Staffing, we empower our employees through our Employee Stock Ownership Plan (ESOP), ensuring you share in our success. Our benefits include:
Competitive commission structure & bonuses
401(k) with 3% match
Medical, dental, and vision insurance
Paid vacation & holidays
Free counseling and legal services
Tuition reimbursement, and more!
If youre ready to take the next step in your career and create opportunities, apply today to be a part of The nin Group!
General Manager
Manager job in Savannah, GA
Givens is Driven to Deliver - both for our customers and our employees. Since 1957 Givens has provided customers a single source solution for warehouse, distribution, transportation, packing and crating and air freight services. We have been growing significantly over the last few years and continue to grow at a rapid pace.
The General Manager is responsible for leading all transportation and warehouse operations to ensure safe, efficient, and high-quality service delivery. This role oversees daily operational performance, financial results, customer satisfaction, and team leadership while driving continuous improvement and growth.
The GM will manage P&L performance, optimize workflows across dispatch, drivers, warehouse teams, and material handling operations, and maintain strong relationships with customers and internal partners. This position requires a hands-on leader who can balance strategic planning with day-to-day operational oversight.
Key Responsibilities:
Operations Management:
Oversee and personally manage warehousing and distribution operations, ensuring shipments and receipts are fulfilled accurately, efficiently, and on time.
Optimize warehouse staff performance by coaching, counseling, disciplining, and evaluating employees to maintain high productivity.
Troubleshoot order and inventory discrepancies as needed, ensuring operational efficiency.
Prepare and process shipments and receipts through Warehouse Management Systems (WMS) and analyze data for operational improvements.
Safeguard operations by ensuring compliance with company procedures and maintaining a safety-first mentality.
Maintain a clean and organized warehouse, addressing any maintenance issues promptly.
Heavy Haul & Transportation Management:
Oversee the transportation, storage, and handling of heavy haul, oversized, and out-of-gauge cargo.
Ensure compliance with federal, state, and local transportation regulations for oversized and overweight freight.
Collaborate with internal and external stakeholders to optimize supply chain and logistics operations.
Leadership & Development:
Lead and motivate employees, fostering a positive and results-driven work culture.
Recruit, train, and develop warehouse staff to meet labor demands and standard operating procedures (SOPs).
Utilize system data to examine daily worker productivity and implement improvements where needed.
Maintain frequent communication with colleagues, departments, and customers to ensure seamless operations.
Document outstanding issues at the end of each day and prepare for the following day's workload.
Business Development & Customer Relations:
Develop and maintain customer relationships, ensuring exceptional service and long-term partnerships.
Identify new business opportunities and drive growth through strategic business development initiatives.
Provide regular reports to management, identifying operational challenges and recommending solutions.
Education & Experience:
Bachelor's degree in Logistics, Business, Supply Chain, or a related field.
Minimum of 5 years of experience in a high-volume, fast-paced warehouse or terminal management role.
Demonstrated track record of progressive leadership and promotions in previous roles.
Proficiency in Microsoft Office Suite, WMS, and RF technology is preferred.
Forklift Certification is a plus.
Personal Attributes:
Strong communication skills and ability to work collaboratively.
Proactive problem solver with strong organizational and analytical skills.
Proven leadership skills with the ability to motivate and manage teams effectively.
Detail-oriented, hardworking, and dedicated to meeting deadlines and exceeding expectations.
Passion for the Givens Mission and commitment to our core values: Integrity, Family, Drive.
Qualifications
7-10+ years of leadership experience in logistics, warehousing, transportation, or related operations.
Strong understanding of P&L management and financial performance drivers.
Proven ability to lead and develop teams in a fast-paced environment.
Excellent communication, strategic thinking, and problem-solving skills.
Customer-focused mindset with strong relationship-building abilities.
Experience improving operational efficiency and leading change.
Proficiency with logistics systems (WMS/TMS) and Microsoft Office Suite.
Why Join Us?
Competitive salary and comprehensive benefits package.
Opportunity to lead a high-impact business unit within a rapidly growing organization.
Strong company culture rooted in service, safety, and operational excellence.
Chance to work with a leadership team that values innovation and continuous improvement.
Clear opportunities for career growth as Givens continues expanding nationally.
General Manager - (RT2630)
Manager job in Garden City, GA
Your Leadership. Your Store. Your Impact. At RaceTrac, our General Managers don't just run a store - they lead a team, drive profitability, and create unforgettable guest experiences. If you're a high-energy leader who thrives in a fast-paced environment, this is your opportunity to make an impact! You'll oversee up to 45 employees, build a culture of excellence, and develop strategies that ensure operational success.
What's In It for You?
* Competitive pay and performance-based incentives
* Career growth opportunities - we promote from within!
* Comprehensive training and development to enhance your leadership skills
* Lead with guidance - operate with an entrepreneurial mindset with guided support that keeps you focused on what matters most: your people and your guests.
* A fast-paced, guest-focused environment where no two days are the same.
* Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO) and more!
What You'll Do
Lead & Develop a Winning Team
* Foster a guest-obsessed culture, ensuring every guest interaction is exceptional
* Recruit, train, and mentor team members, preparing them for growth opportunities
* Provide continuous feedback, coaching, and performance management
* Create a positive and engaging work environment where team members feel valued
Drive Store Performance & Profitability
* Execute operational plans to meet sales, labor, and profitability goals
* Analyze sales, margin, and labor reports to identify opportunities for improvement
* Operationalize marketing strategies to boost food sales and promotions
* Monitor inventory, cash handling, and store expenses to optimize financial results
Ensure High Standards in Food & Safety
* Lead by example in upholding good safety and sanitation standards
* Conduct regular quality checks to ensure food and beverage offerings meet, or exceed, expectations
* Train and enforce compliance with food handling, safety regulations, and company policies
Maintain a Clean & Organized Store
* Ensure the store is always clean, well-stocked, and visually appealing
* Proactively address maintenance needs and vendor relationships
* Oversee scheduling and payroll execution to ensure proper staffing levels
What We're Looking For
* 5+ years of retail, food service, or restaurant management experience (High-volume preferred)
* Strong leadership, coaching and team-building skills
* Ability to analyze business metrics and make data-driven decisions
* Proficiency in Microsoft Office Suite and financial reporting
* Knowledge of labor laws and staffing best practices
Must-Haves for This Role
* High School Diploma or GED, in progress or completed
* Ability to lift up to 50 lbs. and perform physical tasks, as needed
* Must obtain and maintain Manager Food Handler certification (and alcohol server permit, if required)
Fueled by Growth, Driven by You
At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.
To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages.
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Store Manager
Manager job in Walthourville, GA
Job DescriptionDescription:
Job Title: Store Manager
Department: Store Operations
The Store Manager is responsible for the management and success of a convenience store operation to include retail
operations, fuel management, food service and staff. The Store Manager will lead their team to ensure execution of
organizational objectives and achievement of store and profit goals. Maximize store profitability through managing all
controllable expenses, optimizing all revenue streams, and leading and developing a high performing team. Store Managers
are responsible for customer and associate satisfaction, store and brand standards, and profitability.
Essential Functions:
-Ensure a positive shopping experience for all customers. Respond to and resolve customer complaints. Solicit customer
feedback, input and information in order to formulate a plan for consistently meeting the expectations of all customers.
-Responsible for staffing the store appropriately to cover the customer and business demands of the store.
-Recruit and select store employees. Proactively identify hiring needs across the store. Conduct interviews and
process candidates following the established procedure. Consult with District Manager before making final hiring
decisions.
-Allocate resources, prioritize and delegate work, and effectively manage time through efficient scheduling and usage
of labor hours.
-Ensure training process is conducted effectively and as designed. Validate that all associates are trained to perform
their jobs safely and effectively. Oversee and monitor all aspects of training in order to ensure proficiency.
-Create and sustain a safe and positive work environment through diversity, understanding and respect. Promote a
productive, engaged team environment. Value team members through celebration and recognition.
-Develop associates through effective employee engagement tools (e.g., Performance evaluations, development plans,
career assessments, developmental opportunities, coaching, counseling, etc.). Provide overall support and direction for
the team.
-Ensure conditions across the store meet or exceed standards for safety, service and overall operational efficiency by
reacting to opportunities and ensuring execution of established policies, procedures, practices and programs. Report and
document all customer and associate incidents in the appropriate time frame.
-Analyze and react to Profit and Loss statements and utilize other reports to ensure store's profitability. Manage
inventory and stock levels to maximize sales, control costs, and reduce waste. Manage and enforce cash and inventory
management procedures. Proactively recognize trends across the store and market.
-Analyze results and trends from audits and inspections and take the appropriate action to resolve/address the issues.
Adhere to and enforce federal and state laws, and company policy regarding the sale of alcohol, tobacco, lottery and
all other age restricted products.
-Monitor and report all competitive fuel prices every morning and as changes occur. Ensure gas price changes are made
accurately and timely.
-Interact with and motivate team members to drive sales plans, promotions and programs in order to meet store
objectives.
-Complete daily reports and paperwork entry correctly and timely.
-Research cash shortages and report violations to the District Manager.
-Prepare deposits according to Company Policy and deliver deposits to the bank on a daily basis.
-Ensure the proper execution of assigned foodservice programs and procedures. Assure fresh, quality food, hot coffee
and beverages are available at all times.
-Follow and enforce Friendly Express uniform, appearance, and dress code policies.
-Adhere to and enforce the execution of established safety and security policies and procedures
-Ensure the proper execution of all assigned store level marketing programs.
-Check in external and internal vendors according to standards and procedures.
-Follow and enforce all company policies, procedures, and quality standards.
-Monitor and direct activity within store to ensure quality of customer service and provide assistance as required.
-Provide extraordinary customer service.
-Ensure registers are being operated adhering to all Company policies and standards. Ensure cashiers Maintain proper
cash levels and follow all cash handling and shift change processes and procedures to ensure no cash shortages occur.
-Ensure proper operation and maintenance of store equipment. Ensure work orders are submitted in a timely manner and
the appropriate person/agency is contacted in case of emergency or safety issues.
-Ensure all areas of store and surrounding grounds are neat, clean, and organized.
-Ensure that store is in compliance with health code requirements related to food service handling based on local,
state and federal requirements.
-Ensures that robbery and incident prevention procedures are followed.
-Meet regularly with District Manager to discuss store opportunities.
-Reports all workers' comp and customer accidents in a timely manner.
-Oversee food service operations in appropriates stores. Should have adequate knowledge to run in times of need.
-Assume other duties and responsibilities as assigned to accommodate store operational needs.
-Lead by example with a sense of urgency and purpose, treating others with a positive and respectful attitude.
-Represent the Friendly Express brand by exemplifying Friendly Express core values.
Requirements:
-6 months experience preferred
-Basic language and mathematical skills.
-Must maintain a current, valid, unrestricted driver's license with an insurable driving record.
-Must be self-directed, needing little supervision.
-Must be detail oriented with exceptional organizational skills.
-Proven leadership skills and decision making ability.
-Ability to Multi-task, perform repeated bending, reaching, prolonged standing, and be able to occasionally lift up to
50 pounds.
-Ability to read and comprehend simple instructions, short correspondence, and memos.
-Ability to work 40-50 hours per week. Willingness and availability to work to work all shifts, weekends, nights, and
holidays as required by the needs of the business.
-Must be able to reliably report to work on time, as scheduled.
-Must be responsible, dependable, and acceptable to change.
District Leader In Training (Bluffton/Beaufort)
Manager job in Bluffton, SC
The District Leader in Training's responsibility is to enhance and develop their skills to successfully lead, plan, organize, and control the activities in preparation for a promotion to District Leader. Although assigned to a specific location and serving primarily as a Store Leader, they will often be called upon to cover District Leader vacations, gaining invaluable experience as they prepare for promotion to District Leader.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsibilities:
Store Financial Performance
Accountable to achieve financial operating plan to include controllable costs, sales projections, and operating profit for district
Responsible for operational systems and procedures designed to effect control of the stores costs, shrink and expenses
Responsible for achieving short and long-term sales goals and action plans to maximize revenue projections
Hold management accountable to utilizes company systems and procedures designed to control expenses and manage inventory
Periodically audit pricing, promos, voids and waste at each store. Assists management in identifying trends and is proactive in finding resolution
Take corrective action to prevent or resolve inventory losses caused by employee or vendor theft and accounting errors
Maintain budget targets with shrink, labor, supplies, cash and lottery
Hold store leaders to follow a labor budget specific to each store based on established labor model, sales history and current trends
Complete daily, weekly and monthly reports as required for position; analyzes the details to identify trends
Marketing, Merchandising and Community Relations
Work with marketing department to achieve sales objectives, programming and inventory turns at each location
Train and hold stores accountable to implement product launch plans in coordination with the marketing departments' planning calendar; ensures the availability of promotional items
Train and motivate the management team to drive sales plans, programs and promotions to meet stores objectives
Makes certain store display set up is in accordance with plan-o-grams and merchandising requirements set by the company
Ensure merchandise is displayed for great brand presentation through strategic merchandising techniques set by the company
Oversee in-store promotions and customer appreciation events as requested by the company
Ensure consistent company image throughout all promotional materials and events
Assist in building community relations throughout region to maintain brand reputation and involvement within local neighborhoods
Communicate with Director of Operations and Director of Marketing regarding any marketing or promotional activities before implementation
Conduct competitive analyses through gas and merchandise surveys
Maintain communication with field operations and management
Speak honesty and act with integrity at all times
Effectively communicate pertinent information to staff and management teams; encourages open communication and feedback
Earn the trust of others through open, honest communication and follow through
Facilitate meeting with store leaders a minimum of one time each month
Proactively communicate operational openings of each store to Human Resources and assists in the hiring process for store leadership and employees as needed
Complete store roster each week to confirm there are no ghost employees and pass codes are secure
Work with Director of Human Resources to ensure that employees disciplinary action is fair and equitable, consistently administered, and all necessary progressive discipline documentation is completed prior to termination
Complete status/payroll change form for all compensation changes and management transfers to Human Resources within the same week of the effective date
Coaching, development, performance and morale of management teams and staff
Make certain employee applications, interview guides, reference check forms and all other personnel information are kept in a secured location at each store
Lead by example in following established recruiting, interviewing and hiring procedures and holds direct reports responsible to do the same
Ensure established company new hire orientation and training programs are completed and utilized to standard
Coach management on how to determine appropriate staffing levels within the store to ensure great customer service while managing labor costs
Supervise the performance and development of store leaders and other leadership positions by periodically providing feedback to improve performance levels; administers corrective action documentation as needed
Conduct management performance evaluations and ensures employee reviews are conducted timely as required by company standards
Act as company representative at all times and is perceived as being a positive moral force, as judged by peers and subordinates
Focus on the retention of quality employees and management by providing opportunities for growth and development; makes employee development a priority
Provide personal recognition of employees and store leadership to reward their contributions toward goals and company objectives
Provide a leadership climate which promotes fair and consistent application of company policies and procedures
Make recommendations which are “given particular weight” for hiring and firing other employees within the respective store
Provide “added value” to the store through building relationships, supervising, coaching, and mentoring of staff
Customer Service
Lead by example by acknowledging and greeting all customers as they enter the store
Interact with guests and employees in a respectful, courteous manner, creating a friendly atmosphere
Coach store leadership and employees on how to properly handle customer complaints and provide exceptional levels of service
Hold employees accountable to adhere to federal, state and local laws regarding alcohol and tobacco sales
Respond to customer complaints within 24 hours and completes investigation into incidents with a sense of urgency
Facilitate store walks each week to verify compliance with company procedures, store cleanliness and customer service levels; insists on high standards
Management and Leadership responsibilities
Support the team with a hands on management style and leads with a sense of urgency and purpose
Complete a minimum of one pm drive by at each location a minimum of once per month
Complete checklist each day while visiting the stores to monitor key controllable areas and submits to DO for review
Collect and forwards competitive activity to management
Complete responsibilities within established deadlines and maintains commitments
Customarily exercises discretion and independent judgment to ensure sound operations
Perform “concurrent duties” of non-exempt tasks during appropriate times.
Hold employees responsible to complete shift checklists, store walk's cleaning projects and ensures the completion of tasks
Direct employees to maintain clear aisles and walkways in compliance with ADA Title III requirements
Adhere to company safety and security practices at all times
Audit stores to assure proper ringing, reporting and accounting of all sales, including merchandise, gasoline, lottery, coupons, and gift cards
Hold management and employees accountable to practice sanitary and safe food handling procedures at all times
Compliance to company standards, systems, procedures, and policies
Accountable to act with integrity, adhere to company expectations of performance and behavior; abide by work rules and demonstrate high standards of moral and ethical conduct at all times
Abide by company policies and procedures as established in the Employee Handbook and Training Materials
Make certain company safety, robbery prevention and security procedures are communicated and practiced by all employees while performing their work duties
Ensure employees have an excellent personal appearance by following uniform guidelines and personal hygiene standards by being in a clean uniform prior to the start of each shift
Must be reliable and punctual in reporting to work as scheduled; Enforces company time and attendance policy
May not sign contracts on behalf of the company
Review disciplinary documentation with Human Resources prior to any employee separation
Maintain confidentiality of all company information, is forthcoming in reporting all policy and procedural violations and any wrongdoing Management or Human Resources
Responsible to ensure the completion of all required documentation in compliance with payroll, state and federal labor laws, and company personnel policies
May only make expenditures from vendors for authorized items in Pricebook for normal store operations. Unauthorized vendors, unauthorized products, and quantities exceeding normal business volumes must be approved by the Director of Operations; trains employees and store leadership to do the same
Appearance and maintenance of store and fuel station equipment
Partner with maintenance department to ensure preventative maintenance program is in place at each store
Immediately report all safety issues, incidents, and maintenance needs to the Director of Operations
Uphold cleanliness standards through store evaluations and holds management teams accountable for deficiencies
Knowledge, Skills, and Abilities:
Able to provide excellence in service; perform basic mathematical calculations, read and write, understand and follow general instructions
Must be detail-oriented and accurate
Must have good interpersonal and problem-solving skills
Ability to multi-task effectively in a busy environment
Responsible, dependable, and adaptable to change
District Leaders in Training must be able to work varied hours, days, and shifts as needed by the employer due to business circumstances.
EDUCATION AND REQUIREMENTS
Required:
Associates or Bachelor's degree or equivalent experience
Must maintain a current, valid, unrestricted driver's license with an insurable driving record
Current ServSafe Certification
Successful completion of age restricted alcohol and tobacco sales training
Successful completion of UST Training
District Leaders in Training must be able to work varied hours, days, and shifts as needed by the employer due to business circumstances.
Preferred:
Minimum of 5+ years multi-unit retail experience, convenience store experience preferred; or a minimum of 5+ years of store management experience within Parker's
PHYSICAL REQUIREMENTS
Shift Length - Varies - 8 to 10 hour shifts
Flooring and Lighting - Cement and fluorescent lighting
Environment - Subject to wet floors, temperature extremes, and loud noise
Assistant Manager
Manager job in Pooler, GA
All Star Elite is looking for an efficient & organized Assistant Store Manager to help oversee our Tanger Savannah Outlets (GA) location!
A Retail Assistant Manager, or Assistant Store Manager, is responsible for making sure that the daily operations of a retail outlet run smoothly by supporting staff on the sales floor and handling administrative duties. Their duties include inspecting inventory shipments, resolving customer complaints and training new team members.
Typical Duties:
Assist the store manager in realizing or exceeding determined sales plans and target metric objectives
Ensure consistent execution of company's marketing and visual presentation
Set up advertising displays and arrange merchandise on counter or tables to promote sales
Train staff on how to drive sales through consistent development of product knowledge and customer service standards
Ensure compliance to policies and procedures and report concerns to senior management
Maintain proper inventory controls, facilitate inventory transaction and bulk count as guided by senior management
Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked
Keep daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork
Required Qualifications:
2 years of demonstrated consistent retail sales/customer service experience (fashion/apparel retail experience preferred)
Experience in an Assistant Store Manager, Store Manager, or Team Supervisor role
Excellent leadership skills and the ability to work with teams
Good communication and interpersonal skills towards customers, staff members and store managers
Open availability (Opening and/or closing shifts, weekends, Holiday seasons)
Must have a reliable mode of transportation upon first date of employment to complete trips to the Bank to submit deposits
Great attention to detail for purposes of erecting attractive marketing displays, arranging merchandise and maintaining store appearance
Ability to lift heavy merchandise, walk and stand for long hours
urs
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