Customer Service Manager
Manager job in Olympia, WA
We are seeking a Customer Service Manager to support one of our clients in Olympia, WA. In this role, you will work directly with the customer account coordinators, general manager, and the sales and operations groups to maintain an uninterrupted order flow to the customer. You will have the opportunity to leverage your excellent communication skills and attention to detail to coordinate activities across multiple customers. Demonstrating a high sense of urgency, economic thinking, organization, and handling multiple competing priorities are key components to success in this role. The ideal candidate is self-driven, takes initiative, enjoys problem-solving, and engages with customers and team members to deliver best-in-class service.
As a Customer Service Manager, you will play a pivotal role in leading a team of 3-4 customer account coordinators, ensuring a high standard of service excellence. The Customer Service team plays a vital role in supporting the Plant located in Olympia. We are committed to delivering exceptional customer service while collaborating closely with our design, sales, and production teams to ensure seamless operations and maximum success. We focus on responsible and innovative problem-solving, meticulous organization, and delivering exceptional customer service results.
Day-to-Day:
Your primary responsibilities will include resolving complex inquiries with efficiency and professionalism, facilitating phone, email, and chat service requests from our valued customer base, and monitoring the team workload to ensure adequate customer support and adherence to correct procedures.
Develop deep knowledge of the system and business processes. Your knowledge and experience will make you a valuable resource for the team, as you coach and develop individual team members and provide training to enhance their skills and knowledge base.
Help with production and scheduling needs in collaboration with the general manager.
Collaborate closely with sales, national accounts, and operations to build meaningful relationships that maintain our high service standards and contribute to the success of the area plants.
Standardize processes for onboarding new customers and new items, artwork approval, trial production runs, and price activations. Ensure accuracy in the data and processes and provide final validation.
Act as a liaison between the sales team, customer service, and operations during new business onboarding.
Assist in reviewing, refining, or creating training materials, process flows or change communications.
Process all customer purchase orders for tooling and oversee tooling and freight reimbursement to our client per customer contracts and agreements.
Evaluate tooling and external manufacturing vendors to optimize cost savings and ensure high service levels.
Maintain customer playbooks, roll stock agreements, and monitor inventory for aging material and demand adjustments.
Maintain primary customer service responsibility for a number of customer accounts as appropriate.
Your role as a Customer Service Manager extends beyond day-to-day operations. We value your expertise and encourage you to identify system and process workflow improvements that enhance the overall experience of our customers and team members.
In conjunction with the plant leadership, you will also be involved in special project requests aimed at improving profitability or efficiency for our area plants. You will help manage the execution of projects by coordinating support teams and developing subject matter expert (SME) groups.
Must-Haves:
Minimum 2 years of customer service management experience in corrugated manufacturing, general manufacturing, or warehouse orders distribution.
B2B customer service management experience
Lead a team of 3+ direct reports
Proficient with Microsoft Office (Outlook, Word, Excel, etc.).
Ability to do lite occasional travel. (1% to 10%)
Nice-to-Have Skills:
Corrugated industry experience.
Experience using Kiwi, Kiwi FFF, and/or PCS.
Ability to identify process improvements and work to implement solutions.
General Manager
Manager job in Seattle, WA
GENERAL MANAGER -
LUXURY SENIOR LIVING
in Seattle, WA.
Seeking a seasoned hospitality General Manager for a luxury senior living community in the Seattle, WA. Area. This unique role is ideal for a hospitality leader ready to transition into senior living, where you'll engage closely with residents, family members, and the broader community, leading a dedicated team of professionals committed to exceptional care.
Ideal candidates will possess deep empathy, a strong commitment to service excellence, and the ability to mentor and inspire. We're looking for someone who is both strategic and analytical, with a strong foundation in financial management. As the face of our brand, you must exemplify professionalism, be articulate, well-groomed, and genuinely passionate about senior living. This is an opportunity to make a meaningful impact while setting the standard for luxury senior care.
Please send resumes to ******************************
Candidates MUST have authorization to work in the U.S.
General Manager
Manager job in Renton, WA
Champions Do More
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
Responsibilities
Meet or exceed location revenue goals and other KPIs: Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency, such that the location meets or surpasses KPIs
Labor assignment and production management: Responsible for assigning repair jobs to Body Technicians and prioritizing vehicles for teardown or paint
Teammate support: Support teammates during peak times by receiving customers, checking-in vehicles and writing estimates as needed
Monitor and attain production goals and standards: Ensure all repairs are in line with Crash Champions and I-Car quality standards, all repairs are billed accurately and correctly, and back of shop PPE protocol is upheld for teammate safety
Complete shop payroll and staffing in a timely manner: Ensure production staff adheres to punch-in/out guidelines and flag-hour procedures for weekly payroll processing and manage staff PTO, vacation, or leave
Manage daily production flow: Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production is moving as needed to meet delivery requirements
Write DRP complaint estimates (as needed): Write complete estimates after full disassembly and damage discovery, update CE's estimates as needed, and lock final estimates
Team acquisition, coaching and development: Responsible for understanding all teammate position requirements, interviewing, and hiring the best candidates for roles based on skills and experience, and providing individual teammate performance coaching, feedback, and support for growth/progression opportunities
Qualifications
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements for a variety of carriers
Aptitude in decision-making and problem solving
Ability to lead and work collaboratively with others to meet shared objectives
Demonstrated ability to meet deadlines and achieve successful results
Proficient knowledge and use of estimating software, CCC ONE Total Repair Software
Proficient with Computers and other technology
Valid driver's license required
Benefits
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Crash From Crash”)
5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
Posted Min Pay Rate
USD $80,250.00/Yr.
Posted Max Pay Rate
USD $150,000.00/Yr.
Assistant Store Manager
Manager job in Seattle, WA
At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.
The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.
Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development.
Key Responsibilities:
Supporting Store Operations and Sales:
Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience.
Help develop and implement strategies to drive store sales and increase profitability.
Assist in coordinating and overseeing sales and profitability, performance, service, and operations.
Team Leadership and Development:
Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets.
Conduct performance appraisals, manage employee development and provide ongoing feedback.
Support the leadership team, ensuring effective collaboration and achievement of store goals.
Client Satisfaction and Service:
Ensure high levels of client satisfaction through excellent service.
Handle client complaints and provide appropriate solutions.
Support client loyalty programs and services to ensure client loyalty and engagement.
Store Standards and Compliance:
Maintain outstanding store condition and visual merchandising standards.
Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience.
Resource Management:
Assist in managing inventory levels to ensure product availability.
Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance.
Qualifications/Experience:
Proven successful experience as a retail assistant manager.
3-5 years of experience managing a high volume, complex retail, or hospitality setting.
Strong leadership skills and business acumen.
Client management skills.
Strong organizational skills.
Excellent communication and interpersonal skills.
A knack for attracting, identifying, and inspiring employees.
Flexible availability to work a retail schedule.
Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation.
Adherence to Sephora's dress code and policies in the Sephora Employee Handbook
The annual base salary range for this position is $73,700.00 - $86,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program.
While at Sephora, you'll enjoy…
The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with.
The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.
You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart.
This
, is the future of beauty. Reimagine your future, at Sephora.
Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
General Manager, University Village
Manager job in Seattle, WA
The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store's visual and operational standards, including the store's shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams.
Responsibilities:
SALES LEADERSHIP:
Creates an outstanding sales and Customer Service environment
Strives for sales excellence and results
Sets and evaluates weekly, monthly and seasonal goals for staff
Works with customers and models excellent customer service and Clienteling skills
Maximizes sales through strong floor supervision skills
Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly
Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books
STAFFING AND ASSOCIATE DEVELOPMENT:
Networks in industry to recruit and hire high quality management and sales-oriented associates
Fills all levels of open positions within the store in an urgent and timely manner
Ensures adequate staff is available to meet business needs - schedules accordingly
Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers
Administers company personnel programs including appropriate performance reviews, compensation and employment records
Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience
Documents employee performance in a timely manner
Creates enthusiasm and excitement within store to motivate high performance teams
OPERATIONAL EXCELLENCE:
Protects store payroll by managing wage costs, salaries, and allowable hours
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
Execute floor-set and promotional directives; implements visual merchandising
Supervises the overall cleanliness and organization of the sales floor and backroom
Ensures store appearance and atmosphere supports and reinforces the brand image
Understands, supports and complies with all company policies and procedures
MERCHANDISING/VISUAL:
Ensure execution of effective merchandising strategies and directives
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
Identify and communicate product concerns in a timely manner
Communicate inventory needs to support the business goals
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
Ensure staff is following Veronica Beard fashion guidelines.
Comfortable with being on camera for social media purposes (both stills and video)
Able to fluidly discuss product and fashion on camera
Requirements:
Ideal candidate must possess 3-5 years in the luxury business, strong team leadership, excellent customer service, interpersonal and communication skills required, energetic, outgoing, driven individual with an eye for women's fashion and passion to succeed. Strong visual background, sound organization and operational skills
Minimum of 2 years retail Store Management position/experience in women's apparel (or related field)
Ability to work flexible schedule including nights and weekends
Strong verbal and communication skills
Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
Ability to create a quality working environment that will encourage others to develop and excel
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
The base salary range for this role is between $90,000 and $100,000. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts.
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
Corporate Sponsorships Manager
Manager job in Bellevue, WA
About the Role
The Corporate Sponsorships Manager plays a key role in the generation, management, and growth of corporate sponsorships for Binaytara hematology oncology conferences. This role supports sponsorship strategy, partner relationships, and conference communications, for, and collaborates closely with internal teams, faculty, vendors, and corporate partners.
Key Responsibilities
Communications with Partners:
Manage communications with conference Chairs, Faculty, sponsors, vendors, and CME teams
Participate in regular conference planning calls and manage pre- and post-conference communications
Portfolio Development:
Develop and maintain portfolio of corporate partners including lead cultivation
Support outreach, proposals, LOIs, follow-up, and cultivation of corporate partners
Help create and manage Annual Sponsorship Packages and long-term corporate partnerships
Marketing Materials Development:
Oversee development of sponsorship marketing materials, including annual and conference-specific prospectuses
Strategic Planning:
Participate in setting conference pricing, sponsorship benefits, and value propositions
Data Management & Reporting:
Manage sponsorship data, reporting, and internal tracking tools
Supervision:
Supervise and support the work of a junior team members
Conference Support:
Provide on-site support during in-person conferences as needed
Qualifications
Bachelor's degree
4-6 years of experience in corporate sponsorships, sales, fundraising, or business development
Experience supporting conferences, events, or sponsorship programs
Strong communication, organization, and relationship-building skills
Experience managing event, LMS, and SaaS platforms
Experience administering and managing data sets
Experience supervising or coordinating staff preferred
Healthcare, medical education, or nonprofit experience a plus
Preferred Qualifications
Experience working with healthcare, pharmaceutical, biotechnology, or medical education organizations.
Familiarity with nonprofit and CME-related compliance standards.
Experience supporting in-person conferences or trade shows.
Assistant Store Manager
Manager job in Bellevue, WA
POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.
Job Overview
We are in search of an Assistant Store Manager with previous experience to help in supporting with all operational and customer facing task in store. This person will be responsible for store opening and closing operations, ensuring that all store operations are occurring as expected, and providing a great experience in store. This person needs to have a strong attention to detail and will be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager. The position reports to & receives functional guidance from the Store Manager.
What You Will Achieve
Manage a team of Brand Associates setting expectations, goals, and develop talent
Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience
Maintain a clean, organized, and safe store environment for customers, employees, and store products
Focused on providing positive customer and employee experience
Set high store standards that reflects company brand image, values, and culture
Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information
Support company on marketing events such as in store events, Pop-up events, conventions, new store openings
Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed
Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, store sales trends
Drive sales of company key products such as Blind boxes, MEGA, and accessories
Must be able to work flexible hours including nights, weekends, holidays
Visual Merchandising & Inventory Management (1 or the other depending on store size)
Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls
Installation of Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures
Remerchandise the sales floor based on product sell-through or slow moving product, making strategic decisions that align with business needs
Works closely with Inventory ASM to determine BOH and warehouse inventory levels
Required to work specific days of the week depending on Visual/Inventory Management responsibilities
Responsible for back of house organization, inventory management, receiving/transferring of goods, and weekly/quarterly inventory auditing.
Qualifications:
Retail industry knowledge, skills, and abilities
Confident and comfortable engaging customers to deliver great customer experience
More than 2 years of store leadership experience in retail
High level of ethics, values, integrity, and trust
Experience working independently in an ambiguous environment with minimal supervision.
Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions
Ability to adapt to a fast-paced environment and implement new standardization directives
High School Diploma
Must be 18 years old or older
Physical Requirements
Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
Ability to stand and walk for extended periods (up to 6-8 hours per shift)
Ability to bend, kneel, reach, and climb ladders or step stools safely
Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves
Able to work in a fast-paced environment that may require quick movements and multitasking
Ability to work in varying temperature conditions, including stockroom and receiving areas
Manual dexterity required to operate standard stockroom tools (e.g., box cutters)
Benefits:
Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, etc.
Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
Career development: we work with you to advance your career through short-term assignments, new experiences, etc.
You are flexible while working in a dynamic environment and can effectively prioritize multiple tasks. Most importantly, you enjoy learning new things, love to assist our customers, and contribute to a strong team culture in the store.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
TikTok Shop - Site Operations Manager
Manager job in Seattle, WA
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
Team Overview
The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation. The primary work site for this role will be at our upcoming Seattle fulfillment center, with the final facility address currently TBD pending site finalization.
Responsibilities
* Manage 3PL warehousing logistics, timeliness, quality, settlement, abnormal improvement, etc. to comprehensively manage and improve the KPI of 3PL
* 3PL cost management improves efficiency through process optimization, optimizes warehouse and last mile costs through 3BD timeliness improvement and product packaging requirements
* Enhance the merchant experience by improving the quality and accuracy of outbound and outbound through SLA
* Develop a peak season preparation plan and communicate with 3PL in advance to increase the number of personnel and shifts for warehousing and outbound operations to ensure smooth operation during the peak season and meet KPI requirements
* By taking inventory and monitoring inventory, improving the accuracy of 3PL inventory and ensuring the achievement of inventory quality KPI
* Daily on-site supervision, cut-off monitoring of the order cleaning progress of each link, to ensure that all links in the system are cleared after production is completed on the same day
* Continuously optimize the WMS system to improve operational efficiency Minimum Qualifications
* Bachelor's degree or above, 5+ years of experience in 3PL warehouse and self-operated Warehouse Management, focusing on small and medium-sized one-piece drop-shipping business
* Exceptional Data Analysis and understanding of WMS systems
* Excellent communication, cross-team collaboration, and project management skills
Preferred Qualifications
* Overseas Warehouse and 3PL Warehouse Management experience is preferred
* International e-commerce logistics experience is preferred
Assistant Front End Manager
Manager job in Seattle, WA
Must be open to work all shifts-6-2:30, 10:30-7, 2-10:30
WHO WE ARE
T&C is a family-owned company that builds authentic relationships one interaction at a time through consistent commitment to heartfelt service, relating to people as people (not numbers) and by selling the freshest, highest-quality products available. We have a deep passion for food and people and are always looking for service-minded individuals of all backgrounds to join our community.
WHO YOU ARE
You are genuine and authentic in your interactions both with your customers and co-workers. You thrive in a team environment, take your responsibilities seriously, and always consider the customer in your decisions. You see richness and strength in a diverse workforce and treat others with respect to create a place of belonging for all. You care about your community and the environment. Pursuing knowledge in order to add value and grow is your idea of fun. Oh, and you love food!
WHAT WE OFFER (IN ADDITION TO BEING A FUN PLACE TO WORK)
We have a highly competitive benefits package ($5-$19 weekly medical premiums), vacation/sick time, paid holidays, premium pay rates, an Employee Assistance Program, a discount on virtually everything in our markets, 401(k) plans, profit-sharing and a pension, scholarship program and an employee referral bonus program. Whoa! That's a lot of great stuff!
THE SMALL PRINT WE WANT YOU TO BE AWARE OF
T&C is proud to be an Equal Opportunity Employer. We value a diverse workplace and do not discriminate based on race, color, national origin, religion, caste, gender identity, sexual orientation, age, disability, or any other applicable characteristic protected by law. We invite women, people of color, LGBTQ individuals, members of ethnic minorities, foreign-born residents, and veterans to apply. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.
If your experience looks a little different from what we've identified and you think you can thrive in this role, we'd love to learn more about you. Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
A TYPICAL DAY WILL INCLUDE THE FOLLOWING . . .
Providing excellent customer service by engaging with the customer in a friendly manner, swiftly checking them out with accuracy and ensuring they leave the market with a positive experience.
Managing the front end and perimeter departments in the absence of the manager.
Monitoring all front end employees, and all front end operations, including the parking lot.
Managing the Courtesy Clerks to create a collaborative, well informed and effective team.
Reconciling safe deposits and running reports.
Demonstrating an attitude of service to your team by lending a hand and working cohesively.
Maintaining the department so that it is clean, enticing and safe.
Supporting and following all safety and security policies and our sustainability programs.
Operating within the Company's Core Values & Company Brand (don't worry, we'll tell you all about this).
THIS JOB MIGHT BE FOR YOU IF . . .
You have experience managing in a retail environment and extensive knowledge of front end operations.
You love the smell of money, have cash handling experience and your computer skills are top notch.
You treasure providing outstanding customer service in a fast-paced environment with a patient, level-headed, cool-under-pressure, positive attitude.
You find riches in taking on new challenges & find joy in being the person people come to with questions.
Your wealth shows up with a commitment to work hard and with the self-discipline to carry out and assign department tasks in a timely, accurate and organized manner.
You communicate clearly, you listen attentively and you have a golden way of building relationships with a diverse group of customers and employees.
You are flexible to work mornings, afternoons, evenings, weekends and holidays. After all this is retail and we are open every day except for Christmas Day.
You have the physical ability to lift and carry 50lbs (you'll have to scan some heavy stuff), have excellent manual dexterity and can bend, stoop, twist, reach and stand for long periods of time and able to perform repetitive motion from the hand through the shoulder area.
Entry Level Compensation USD $28.90/Hr. Maximum Compensation USD $29.90/Hr.
Auto-ApplyCustomer Service Manager- Corrugated
Manager job in Olympia, WA
Your Job Georgia-Pacific is seeking a Customer Service Manager to support our Olympia, WA box plant. In this role, you will work directly with the customer account coordinators, general manager, and our sales and operations groups to maintain an uninterrupted order flow to the customer. You will have the opportunity to leverage your excellent communication skills and attention to detail to coordinate activities across multiple customers. Demonstrating a high sense of urgency, economic thinking, organization, and handling multiple competing priorities are key components to success in this role. The ideal candidate is self-driven, takes initiative, enjoys problem-solving, and engages with customers and team members to deliver best-in-class service.
Location: 1203 Fones Rd SE, Olympia, WA 98501
Anticipated Starting Pay: $34.00-$38.00/hour, non-exempt. This position has a targeted total annual compensation of $85,000 - $105,000, including overtime and incentive compensation.
Schedule: Monday-Friday, with overtime flexibility as needed based on business needs.
Our Team
As a Customer Service Manager, you will play a pivotal role in leading a team of 3-4 customer account coordinators, ensuring a high standard of service excellence. Our Customer Service team plays a vital role in supporting our Georgia-Pacific Corrugated Box Plant located in Olympia. We are committed to delivering exceptional customer service while collaborating closely with our design, sales, and production teams to ensure seamless operations and maximum success. We focus on responsible and innovative problem-solving, meticulous organization, and delivering exceptional customer service results.
What You Will Do
Your primary responsibilities will include resolving complex inquiries with efficiency and professionalism, facilitating phone, email, and chat service requests from our valued customer base, and monitoring the team workload to ensure adequate customer support and adherence to correct procedures.
Develop deep knowledge of the system and business processes. Your knowledge and experience will make you a valuable resource for the team, as you coach and develop individual team members and provide training to enhance their skills and knowledge base.
Help with production and scheduling needs in collaboration with the general manager.
Collaborate closely with sales, national accounts, and operations to build meaningful relationships that maintain our high service standards and contribute to the success of the area plants.
Standardize processes for onboarding new customers and new items, artwork approval, trial production runs, and price activations. Ensure accuracy in the data and processes and provide final validation.
Act as a liaison between the sales team, customer service, and operations during new business onboarding.
Assist in reviewing, refining, or creating training materials, process flows or change communications.
Process all customer purchase orders for tooling and oversee tooling and freight reimbursement to Georgia-Pacific per customer contracts and agreements.
Evaluate tooling and external manufacturing vendors to optimize cost savings and ensure high service levels.
Maintain customer playbooks, roll stock agreements, and monitor inventory for aging material and demand adjustments.
Maintain primary customer service responsibility for a number of customer accounts as appropriate.
Your role as a Customer Service Manager extends beyond day-to-day operations. We value your expertise and encourage you to identify system and process workflow improvements that enhance the overall experience of our customers and team members.
In conjunction with the plant leadership, you will also be involved in special project requests aimed at improving profitability or efficiency for our area plants. You will help manage the execution of projects by coordinating support teams and developing subject matter expert (SME) groups.
Who You Are (Basic Qualifications)
Minimum 2 years of customer service experience in corrugated manufacturing, general manufacturing, or warehouse orders distribution.
Proficient with Microsoft Office (Outlook, Word, Excel, etc.).
Ability to do lite occasional travel. (1% to 10%)
What Will Put You Ahead
Corrugated industry experience.
Experience using Kiwi, Kiwi FFF, and/or PCS.
Leadership or supervisory experience.
Ability to identify process improvements and work to implement solutions.
Anticipated starting pay: $34.00 to $38.00 hourly, non-exempt.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .
Who We Are
As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day -to make everyday products even better.
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here , aquí , or tu ).
#LI-MR
AIRPORT BUSINESS MANAGER
Manager job in Everett, WA
Salary $104,982.96 - $148,346.40 Annually Job Type Full-Time Remote Employment Flexible/Hybrid Job Number 2025-02720 Department Airport Division Airport Administration Opening Date 12/05/2025 Closing Date 1/6/2026 11:59 PM Pacific * Description * Benefits * Questions
Description
BASIC FUNCTION
To provide administrative and financial management and support services and program coordination for the county airport.
Job offers are contingent on successful completion of employment verification and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.
For any questions, reach out to ********************
* Effective January 1, 2026, the new salary range for this position will be $121,758.96 - $155,398.80.
Job Duties
STATEMENT OF ESSENTIAL JOB DUTIES
* Coordinates and negotiates the rental and leasing of airport facilities to aeronautical, commercial or industrial tenants; participates in policy development and implementation of airport fees and insurance coverage.
* Acts as liaison between the Airport and other county departments such as Finance, Prosecuting Attorney, Property Management, Public Works, Personnel and Information Services; coordinates the installation of data processing, mapping and CAD systems, communications (both phone and LAN) and financial systems as required.
* Acts as liaison between the Airport and the Federal Aviation Administration in areas such as planning, engineering, grants and airport improvement projects; researches funding sources, prepares grant applications and administers grants received.
* Develops the Airport's annual budget; compiles draft budget schedules and develops department performance objectives; coordinates and maintains records of all budget transfers and transactions as required.
* Monitors department revenues and expenditures on an on going basis and implements improvements and/or changes in financial systems in coordination with the Finance Department and Treasurer; project manager for county, state, FAA, and Boeing audits and inspections.
* Plans, organizes, coordinates and supervises the work of office and/or accounting subordinates; participates in and makes recommendations concerning the hiring, discipline, transfer and termination of subordinate employees; advises, assists, trains, and evaluates subordinates as necessary.
* Develops, recommends and implements Airport rules, regulations and procedures in the budget, capital improvement, accounting, communications, office automation, and computer security areas.
* Acts as the Airport Personnel Division head in the administration of county personnel policies and procedures within the department, including the development and implementation of in house procedures as required.
* Develops quality management process improvement, customer service training, and customer satisfaction surveys for administrative office.
* Maintains necessary records and prepares required reports.
STATEMENT OF OTHER JOB DUTIES
* May represent the Airport Manager with other government agencies and districts.
* May perform all the duties of subordinate level employees as required.
* Performs related duties as required.
Minimum Qualifications
A bachelor's degree in accounting, business or public administration, or other field directly related to public administration or financial management; PLUS, three (3) years of professional experience in finance, budget or administration; OR, any equivalent combination of training and /or experience that provides the required knowledge and abilities. Previous airport business experience is preferred. Must pass job related tests.
Additional Information
KNOWLEDGE AND ABILITIES
Knowledge of:
* the principles, practices, methods and procedures of government accounting, budgeting and financial management;
* the practices and procedures of grant writing and administration;
* the operation of personal computer systems;
* computerized information's systems, including GIS, LAN and data networks;
* the principles and practices of public personnel administration;
* aviation tenant/user requirements and regulations.
Ability to:
* analyze and resolve work related problems;
* work independently;
* exercise initiative and judgment, and to make decisions within the scope of assigned authority;
* communicate effectively both orally and in writing;
* read, interpret and apply work related laws, rules and regulations including county personnel rules and labor agreements;
* plan, schedule, supervise and evaluate the work of subordinate employees as necessary;
* establish and maintain effective work relationships with public and private officials, other county employees and the general public;
* operate standard and computerized office equipment.
SUPERVISION
The employee reports to the Airport Manager. The work is performed with considerable independence and is reviewed through meetings, status reports and results obtained. The employee supervises clerical and office support staff, as assigned.
WORKING CONDITIONS
The work is performed in the usual office environment with occasional field trips to work sites throughout the county.
Snohomish County is an Equal Employment Opportunity (EEO) employer.
Accommodations for individuals with disabilities are provided upon request.
EEO policy and ADA notice
Snohomish County offers a comprehensive benefits package to employees that receive a regular appointment who work at least 20 hours a week.
Visit ********************************** to learn more about the following benefits.
County Benefits
* Medical Insurance
* Vision Insurance
* Dental Insurance
* Retirement
* Basic Group Term Life Insurance/ Accidental Death and Dismemberment (AD&D) Insurance
* Long Term Disability (LTD)
* Commuting Benefits
* Employee Assistance Program (EAP)
* Partners for Health Employee Wellness Program
* Leave & Holidays
Voluntary Benefits
* Deferred Compensation 457(b)
* Supplemental Group Term Life Insurance
* Additional Accidental Death and Dismemberment Insurance (AD&D)
* Flexible Spending Accounts (FSA)
* Supplemental Individual Insurance Policies
Healthcare Premiums
* Regular full-time employees: If you work 35 or more hours per week, you will pay these monthly premiums for medical insurance. The County pays the monthly premiums for vision, dental, and basic life insurance.
* Regular part-time employees: If you work between 20 and 34 hours per week, you will pay pro-rated monthly premiums for medical, dental, vision, and basic life insurance. The County's contribution toward the premium for an employee in a regular part-time appointment will be pro-rated in an amount equal to the F.T.E. percentage the employee is assigned.
Note: Temporary employees, seasonal employees and paid interns may be eligible for medical insurance benefits. Review the County's ACA Employer Shared Responsibility Guide to learn more.
01
Following are a series of supplemental questions designed to assess your job-related experience and qualifications. Please note that as part of the screening process your responses will be reviewed in conjunction with your general online application. The employment history and education detailed in your general application must validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next steps of the review/selection process.
* Yes
* No
02
Your completed response(s) to the following questions must be submitted with your application in order to be given consideration for the next phase in the recruitment process. You are encouraged to provide as much detail as possible in your answers. A complete response will include detailed experience and knowledge that supports your ability to perform the duties of this job description. Please prepare responses which describe the specific situations, your role and actions taken, and the impact your actions had on the organization or the particular project outcome. The supplemental questionnaire will be scored by a panel of evaluators. They will only score your submitted answer to each specific question. Your resume that you have attached to this application will not be available to the evaluators for this initial screening. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you understand these instructions?
* Yes
* No
03
What is your highest level of completed education in accounting, finance, or business Administration or a related field?
* No Degree
* Associates Degree
* Bachelors Degree
* Masters Degree
04
Which of the following statements best describes your professional experience in finance, budget or administration?
* Less than one year of experience
* One year of experience, but less than three
* Three years or more of experience
05
Please indicate if you have previous airport business experience.
* No
* Yes
06
Please describe your professional background and experience related to financial management, administrative support, and program coordination in a governmental or airport setting. Highlight specific roles, responsibilities, and achievements that demonstrate your ability to oversee complex operations, manage budgets, grant administration, and work with multiple stakeholders. Please highlight experience with Federal Aviation Administration (FAA) grant assurances and real estate if applicable. Ideal response 1/2 page in length.
07
Explain your management philosophy and approach to leading teams, including how you motivate, train, and evaluate staff. Provide examples of how you have organized and supervised subordinate employees, handled personnel issues, and fostered a collaborative and productive work environment. Ideal response 1/2 page in length.
08
Describe a challenging situation you faced in managing administrative or financial functions within a complex organization. How did you approach problem solving, coordinate with various departments or agencies, and implement solutions? Include your experience with policy development or process improvements that contributed to operational efficiency. Ideal response 1/2 page in length.
Required Question
Easy ApplyLead/Manager, Revenue Management
Manager job in Seattle, WA
Qualifications: Bachelor's degree in Operations Research/Management Science, Marketing Science, Economics, Finance, or related quantitative-oriented field required. 5 or more years of relevant pricing/yield management experience (3 or more years with an advanced degree) ; strong hands-on experience with the design and deployment of pricing and yield management systems is a must Masters or MBA (quantitative) is highly desired. Strong SAS and Excel skills required. Strong communication skills. Prior Travel/ Lodging/Transportation Industry experience.
Qualifications: Bachelor's degree in Operations Research/Management Science, Marketing Science, Economics, Finance, or related quantitative-oriented field required. 5 or more years of relevant pricing/yield management experience (3 or more years with an advanced degree) ; strong hands-on experience with the design and deployment of pricing and yield management systems is a must Masters or MBA (quantitative) is highly desired. Strong SAS and Excel skills required. Strong communication skills. Prior Travel/ Lodging/Transportation Industry experience.
Associate District Manager
Manager job in Seattle, WA
ADP is hiring a Sales Representative, Small Business Services.
Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways.
Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success
?
Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
If so, this may be the opportunity you've been searching for. Read on and decide for yourself.
In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for payroll, tax, human resources, benefits, and more and sell additional solutions to existing clients. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field closing business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest sales technology to set you up for success.
Integrity, resilience, positivity, and a refuse to lose attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company.
Ready to #MakeYourMark? Apply now!
To learn more about Sales at ADP, watch here: http://adp.careers/Sales_Videos
What you'll do:
Responsibilities
Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business.
Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here.
Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE:
Required Qualifications
Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone.
Agile Solution Seeker. You're a problem solver who can find an answer, or a solution, even in times of fast-paced change.
Continuous Learner. You're always learning, growing, and questioning how things were done in the past to make them even better.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
One to two years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry, OR
Military experience We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
Associate District Manager
Manager job in Seattle, WA
ADP is hiring a Sales Representative, Small Business Services.
Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways.
Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success
?
Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
If so, this may be the opportunity you've been searching for. Read on and decide for yourself.
In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for payroll, tax, human resources, benefits, and more and sell additional solutions to existing clients. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field closing business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest sales technology to set you up for success.
Integrity, resilience, positivity, and a refuse to lose attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company.
Ready to #MakeYourMark? Apply now!
To learn more about Sales at ADP, watch here: *******************************
What you'll do:
Responsibilities
Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business.
Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here.
Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE:
Required Qualifications
Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone.
Agile Solution Seeker. You're a problem solver who can find an answer, or a solution, even in times of fast-paced change.
Continuous Learner. You're always learning, growing, and questioning how things were done in the past to make them even better.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
One to two years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry, OR
Military experience We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
Customer Service Manager (Part-Time)
Manager job in Everett, WA
Store - BOS-EVERETT, MADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$16.00 - $22.20
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Auto-ApplyGeneral Manager
Manager job in Seattle, WA
Love Dogs? Crazy about Cats? We are looking for like-minded individuals to help feed more dogs and cats JustFoodForDogs. The General Manager is responsible for the overall performance of the JustFoodForDogs store, including (1) ensuring consistently high customer service standards, (2) developing and managing team members and (3) driving store-level financial results. The General Manager is responsible for the success and results of the day to day functions while encouraging teamwork and efficiency of the kitchen. Our ideal applicant is a leader capable of multitasking, managing time and a team of employees, while overseeing both sales and kitchen operations to independently make key decisions. Importantly, they love dogs and cats!
Key Responsibilities
Team members
· Directly manage the Nutrition Sales Consultant and Kitchen leaders, including coaching and training to help achieve their performance goals
· Work with HR, Recruiter, and Training Specialist to recruit, hire, and train new team members
· Work with Team Leads to approve staff schedules; manage staff schedules to the needs of the business
· Ensure kitchen and front end are in high quality standards
· Serve as a role model for company values and protocols, setting the tone for culture within the store
Sales/Customer Service
· Work with Team Leaders to ensure Nutrition Consultants are engaging with customers, understanding their dietary needs and providing solutions
· Manage Team Leads and Ensuring they maintain effective merchandising and product display
· Respond to complaints, taking any and all appropriate actions to turn dissatisfied customers into returning customers
Marketing
· Develop and deliver local B2C and B2B marketing plans (in coordination with HQ efforts) to drive store traffic
Operations
· Ensure staff adheres to safety, cleanliness and product quality standards.
· Manage and approve supply replenishment orders (e.g., marketing materials, ingredients).
· Work with Team Leads to receive deliveries and accurately organize/manage back-room inventory
· Triage operational issues (e.g., equipment failure, ingredient shortage, quality questions) and coordinate with the COO and/or Facilities Coordinator to drive resolution
Finance
· Meet or exceed monthly budget for store-level profitability; identify root cause and corrective actions for missed targets
· Manage, monitor and ensure the secure handling of cash
Other:
· Effectively implement strategic initiatives
· Know and work by the company's mission to create an effective teamwork environment
· Provide weekly and monthly performance reporting packages
Competencies and Qualifications
· Ability to manage, build, lead and motivate effective teams
· Ability to handle the pressures of simultaneously coordinating a wide range of activities; ability to multitask
· A love for retail, nutrition, dogs, and a desire to create the ultimate customer experience
· Clear, concise written and verbal communications
· Analytical and problem-solving skills
· Attention to detail
· Comfort with change (as we are a rapidly growing business)
Education and/or Experience
· At least one year of experience as a General Manager or Assistant General Manager within the retail industry
· Preferred: Bachelor's Degree
Who We Are
Join us in the movement to ensure longer and healthier lives for dogs and cats. JustFoodForDogs is breaking new ground in the world of pet food! Vet-developed and recommended, we started cooking our whole food; human-grade, nutritionally balanced meals in Newport Beach in 2010 and we now have 13 locations in LA, Orange County and San Diego with continuing growth plans. We offer best in class benefits, health, dental, vision, 401k, Pet Insurance and Employee Discounts on our food and supplements. Learn more about what we do at ************************
Auto-ApplyAssistant Manager, Merchandising - Seattle Premium
Manager job in Marysville, WA
About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Gap
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Hourly Range: $26.50 - $36.40 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
Spa Manager
Manager job in Auburn, WA
WHAT'S IN IT FOR YOU
Competitive salary starting at $73,492 - DOE with discretionary performance bonuses 2x a year!
Fully paid medical, prescription drug, dental and vision coverage for you and competitive premiums for your dependents.
Complimentary meals and covered team member parking.
Employer-paid life insurance, long-term disability and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses.
Company-paid gaming licenses (Class A & Class B)
Variety of additional voluntary benefits and retirement plans.
WHAT YOU'LL DO
Exemplifies Muckleshoot Casino Resorts' values and sets a great example by always demonstrating excellent guest service and professionalism through the application and guidance of the Resort Leadership Expectations.
Oversee all spa, pool, and fitness operations, ensuring seamless service delivery and adherence to brand standards.
Ensure all guest-facing and back-of-the-house areas are clean, safe in compliance with health and safety regulations.
Develop and implement up-selling strategies to maximize spa revenue.
Build strong treatment and retail offers, focused on quality and guest satisfaction.
Schedule staffing levels based on business needs, daily traffic, and special events (conventions, groups, VIPs).
Oversee usage, inventory, treatment products, and cleaning supplies, ensuring proper training and compliance.
Champion a culture of exceptional guest service and personalized wellness experiences.
Smile and regularly engage with guests and team members
Serve as the primary point of contact for VIP guests and high-profile clientele.
Innovate spa services and wellness programs to align with industry trends.
Monitor the condition of spa facilities, including furniture, fixtures, and décor, ensuring a pristine appearance.
Establish and maintain preventive maintenance and sanitation programs.
Develop, monitor, and manage departmental budgets, forecasts, and financial reports.
Drives services and retail revenue with strategic pricing, promotional initiatives, and operational efficiencies.
Monitor KPIs and implement strategies to improve profitability and guest satisfaction.
Manage spa inventory effectively and follow Muckleshoot Casino Resort purchasing standards to ensure audit compliance.
Ensure accurate and timely payment of payrolls, sales commissions, and/or independent contractor payments.
Recruit, train, and mentor a team of spa professionals, team members, and independent contractors, fostering a culture of excellence.
Conduct regular performance evaluations and provide coaching for growth. Analyze competitor offerings in both casino and non-casino environments to maintain a competitive edge.
Cultivate partnerships with corporate clients and local businesses to grow group and membership opportunities.
Perform all duties assigned.
WHAT YOU'LL BRING
5 (five) years of experience as a Spa Manager in a Resort, Hotel, or Casino or similar quality, or a well-established spa brand.
3 (three) years of experience in a leadership role.
Strong leadership and supervisory skills, with the ability to motivate and manage a team
Strong knowledge of spa operations, wellness trends, retail operations, and guest service excellence.
Luxury spa/hotel experience a plus!
Customer Service Manager
Manager job in Olympia, WA
We are seeking a Customer Service Manager to support the Olympia, WA box plant. In this role, you will work directly with the customer account coordinators, general manager, and our sales and operations groups to maintain an uninterrupted order flow to the customer. You will have the opportunity to leverage your excellent communication skills and attention to detail to coordinate activities across multiple customers. Demonstrating a high sense of urgency, economic thinking, organization, and handling multiple competing priorities are key components to success in this role. The ideal candidate is self-driven, takes initiative, enjoys problem-solving, and engages with customers and team members to deliver best-in-class service.
As a Customer Service Manager, you will play a pivotal role in leading a team of 3-4 customer account coordinators, ensuring a high standard of service excellence. Our Customer Service team plays a vital role in supporting the Corrugated Box Plant located in Olympia. We are committed to delivering exceptional customer service while collaborating closely with our design, sales, and production teams to ensure seamless operations and maximum success. We focus on responsible and innovative problem-solving, meticulous organization, and delivering exceptional customer service results.
Day-to-Day:
Resolve complex customer inquiries efficiently and professionally, facilitate phone, email, and chat service requests, and monitor team workload to ensure high-quality support and adherence to procedures.
Develop deep knowledge of business systems and processes, coach and train team members, and help with production and scheduling needs in collaboration with the general manager.
Collaborate closely with sales, national accounts, and operations to maintain high service standards, and standardize processes for onboarding, artwork approval, trial runs, and price activations.
Act as a liaison between sales, customer service, and operations during new business onboarding, and assist in creating or refining training materials and process documentation.
Oversee customer purchase orders for tooling, manage tooling and freight reimbursement, evaluate vendors for cost savings and service, and maintain customer playbooks and inventory records.
Maintain primary responsibility for key customer accounts, identify and implement process improvements, and support special projects to enhance plant efficiency and profitability.
Must-Haves:
Minimum 2 years of customer service management experience in corrugated manufacturing, general manufacturing, or warehouse orders distribution.
B2B customer service management experience
Lead a team of 3+ direct reports
Proficient with Microsoft Office (Outlook, Word, Excel, etc.)
Ability to do light occasional travel
Nice-to-Have Skills:
Corrugated industry experience.
Experience using Kiwi, Kiwi FFF, and/or PCS.
Ability to identify process improvements and work to implement solutions.
Compensation:
$34-38/hr based on experience. Overtime pay is available at time and a half.
Spa Manager
Manager job in Auburn, WA
WHAT'S IN IT FOR YOU * Competitive salary starting at $73,492 - DOE with discretionary performance bonuses 2x a year! * Fully paid medical, prescription drug, dental and vision coverage for you and competitive premiums for your dependents. * Complimentary meals and covered team member parking.
* Employer-paid life insurance, long-term disability and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses.
* Company-paid gaming licenses (Class A & Class B)
* Variety of additional voluntary benefits and retirement plans.
WHAT YOU'LL DO
* Exemplifies Muckleshoot Casino Resorts' values and sets a great example by always demonstrating excellent guest service and professionalism through the application and guidance of the Resort Leadership Expectations.
* Oversee all spa, pool, and fitness operations, ensuring seamless service delivery and adherence to brand standards.
* Ensure all guest-facing and back-of-the-house areas are clean, safe in compliance with health and safety regulations.
* Develop and implement up-selling strategies to maximize spa revenue.
* Build strong treatment and retail offers, focused on quality and guest satisfaction.
* Schedule staffing levels based on business needs, daily traffic, and special events (conventions, groups, VIPs).
* Oversee usage, inventory, treatment products, and cleaning supplies, ensuring proper training and compliance.
* Champion a culture of exceptional guest service and personalized wellness experiences.
* Smile and regularly engage with guests and team members
* Serve as the primary point of contact for VIP guests and high-profile clientele.
* Innovate spa services and wellness programs to align with industry trends.
* Monitor the condition of spa facilities, including furniture, fixtures, and décor, ensuring a pristine appearance.
* Establish and maintain preventive maintenance and sanitation programs.
* Develop, monitor, and manage departmental budgets, forecasts, and financial reports.
* Drives services and retail revenue with strategic pricing, promotional initiatives, and operational efficiencies.
* Monitor KPIs and implement strategies to improve profitability and guest satisfaction.
* Manage spa inventory effectively and follow Muckleshoot Casino Resort purchasing standards to ensure audit compliance.
* Ensure accurate and timely payment of payrolls, sales commissions, and/or independent contractor payments.
* Recruit, train, and mentor a team of spa professionals, team members, and independent contractors, fostering a culture of excellence.
* Conduct regular performance evaluations and provide coaching for growth. Analyze competitor offerings in both casino and non-casino environments to maintain a competitive edge.
* Cultivate partnerships with corporate clients and local businesses to grow group and membership opportunities.
* Perform all duties assigned.
WHAT YOU'LL BRING
* 5 (five) years of experience as a Spa Manager in a Resort, Hotel, or Casino or similar quality, or a well-established spa brand.
* 3 (three) years of experience in a leadership role.
* Strong leadership and supervisory skills, with the ability to motivate and manage a team
* Strong knowledge of spa operations, wellness trends, retail operations, and guest service excellence.
* Luxury spa/hotel experience a plus!