Job Purpose
The Manager, Legal Operations supports the day-to-day operations of Panera's Legal Department. This role helps maintain legal systems, manage contract and matter workflows, coordinate with outside counsel, and assist with department reporting and budgeting. This role works cross-functionally with attorneys, paralegals, Finance, Procurement, and IT to enhance efficiency, data quality, and accountability.
Duties & Responsibilities
Contract Management and Workflow Support
Support Legal's contract management process, including intake, triage, tracking, and approvals.
Help maintain visibility into contract renewals, expirations, and key milestones.
Update and maintain standardized contract templates, playbooks, and approval workflows to promote consistency and compliance.
Assist in identifying opportunities to automate manual tasks and improve turnaround times using workflow tools.
Technology and Systems Support
Assist with day-to-day administration of Legal Tracker, including matter setup, vendor entry, invoice review, accrual collection, and basic reporting.
Coordinate with IT and vendors on system updates, troubleshooting, and user access requests for Legal technology tools (e.g., e-signature, entity management, CLM).
Generate standard reports and dashboards from system data to support department visibility and planning.
Vendor and Budget Coordination
Assist with onboarding of outside counsel and vendors and ensure adherence to Panera's Outside Counsel Guidelines.
Support Legal's budgeting and forecasting processes by tracking invoices, accruals, and spend trends.
Prepare routine spend and matter reports for Legal leadership and Finance.
Maintain organized vendor records and help monitor compliance with approved rates and engagement terms.
Legal Intake and Request Tracking
Monitor the Legal intake inbox and routing system to ensure requests are logged and assigned promptly.
Track request status and turnaround times to maintain transparency and accountability.
Compile data on request volumes and trends to support process improvement.
Governance and Compliance Assistance
Coordinate with Compliance and Governance teams to align Legal processes with company policies, data retention standards, and internal controls.
Assist in tracking and documenting Legal-related compliance requirements, such as certificates of insurance or policy acknowledgments.
Maintain organized electronic files and records for regulatory and contractual compliance.
Knowledge Management and Communication
Maintain Legal's shared resources, templates, and FAQs.
Assist in drafting internal communications and user guides for Legal systems and processes.
Support collaboration and information sharing across Legal, Risk, and Compliance teams.
Metrics, Reporting, and Continuous Improvement
Compile and update Legal operations metrics and dashboards (spend, matters, contracts, cycle times).
Analyze basic data sets to identify patterns or areas needing attention.
Assist with annual goal-tracking, project planning, and process documentation.
Support projects and initiatives aimed at improving Legal's efficiency and service delivery.
Qualifications (Education & Experience)
Bachelor's degree required; certification in Legal Operations, Project Management, or Process Improvement (e.g., CLOC, ACC, PMP) preferred.
4-7 years of experience in legal operations, project management, or business operations.
Hands-on experience administering Legal Tracker or similar legal e-billing/matter management systems.
Experience with contract lifecycle management (CLM) systems and workflow design.
Strong analytical, organizational, and project management skills.
Excellent communication skills, with the ability to collaborate effectively across teams and translate legal needs into business-friendly solutions.
Advanced Excel or Power BI proficiency for reporting and analytics preferred.
Familiarity with budgeting, vendor management, and process governance.
Demonstrated initiative, sound judgment, and commitment to continuous improvement.
Ability to leverage technology and automation to improve efficiency and performance.
Working Conditions
This position is hybrid (3 days in office) and is based in our Newton, MA office.
Required travel - as needed.
Physical Requirements
While performing this job, the incumbent is regularly required to stand, sit, talk hear & use hands and fingers to operate keyboards
Direct Reports
This position will have approximately 0 direct reports.
Salary:$119,634-$167,488
The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Newton Support Center
$119.6k-167.5k yearly 23h ago
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Operations Manager
RCM Technologies, Inc. 4.2
Manager job in Norwood, MA
Permanent Placement
Title: Operations Manager
Compensation: Up to $170K, commensurate with experience - plus benefits, plus 20% bonus
:
Our client operates within the highly regulated and innovative medical device supply chain, focusing on the creation of high-performance, treated metal components. Their core offering involves applying specialized coatings to materials used in the internal architecture of complex instruments (e.g., control wires, structural tubing, and shaping implements). They are committed to delivering the highest quality lubricious and functional surface solutions to facilitate the development of innovative, life-altering products. Don't miss out on this chance to join a remarkably stable and successful organization that is poised for continued growth.
Position Description:
Our client is seeking an Operations Manager to join our dynamic team, who has excellent people management skills and strong experience in running manufacturing operations. This is a full-time, onsite leadership role, and this person will manage all manufacturing value streams in their two manufacturing facilities.
Responsibilities:
Lead and motivate manufacturing team, foster a culture of accountability, collaboration, and continuous improvement. Collaborates with planning, production supervisors, and engineering on day-to-day production.
Works with manufacturing teams and engineering to implement and maintain process controls and quality control standards to ensure products meet or exceed customer requirements. Drives change and strategies to scale manufacturing operations to meet future growth.
Completes resource planning and proactively identifies resource gaps.
Coaches, mentors, and develops staff and production associates, including onboard new hires. Ensures cross-training and development plans are completed for entire organization.
Establishes Lean manufacturing strategy, leads daily standup meetings, and Gemba walks. Identifies process improvements and develops strategies to drive efficiency and cost savings.
Collaborates with senior leadership and HR on new hire needs and team training requirements. Fosters effective communication and teamwork to achieve business objectives.
Organizes team to perform all manufacturing activities to be compliant with Quality and EHS requirements, policies, and procedures.
Establishes and maintains departmental goals and metrics. Manages departmental expenses and cost reduction opportunities.
Qualifications:
Minimum 5 years of people management experience, preferably in the medical device industry.
Proficient knowledge and application of GMPs & ISO 13485 system requirements, and knowledge of equipment qualifications tools (i.e., IQ, OQ, & PQ).
Must be customer focused, have a strong quality mindset, and make effective risk-based decisions. Able to successfully manage complex situations, provide clarity and focus to teams, and has experience in driving continuous improvement projects and strategies.
Possess practical knowledge of Lean Principles and Six Sigma Methodology. Lean and Six Sigma certification are a plus.
Able to actively listen, flex communication style, and respond with empathy.
Must be able to work in a fast-paced cross-functional team environment, with minimal supervision, and effectively communicate and present to all levels of an organization.
Possess excellent people skills and emotional intelligence along with strong analytical, strategic planning, critical thinking, change management, facilitation, influencing, attention to detail, project management and problem-solving skills.
Demonstrates good financial and business acumen, able to manage financial expenses and budgets .
Education & Certifications:
BS Engineering or BA Business degree required, an advanced degree such as MS Engineering and/or MBA is a plus.
Benefits:
401K: Eligible after 3 months, automatically enrolled at 6%, match 3%, and Profit Sharing
Tufts Medical / Delta Dental / EyeMed Vision - all eligible after 30 days
Equal Opportunity Employer:
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pay Transparency:
RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices.
About RCM:
RCM Technologies, Inc. (Nasdaq: RCMT) is a business and technology solutions provider with world-class talent in key market segments. We help design, build, and enable the Industries of Tomorrow, Today. Operating at the intersection of resources, critical infrastructure, and modernization of industries, RCM is a provider of services in Life Sciences, Data & Solutions (IT), Healthcare, Engineering, Aerospace & Defense, and Process & Industrial.
Disclaimer:
This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
$170k yearly 1d ago
Performance Manager
Pike Telecom
Manager job in Mansfield, MA
Pike Engineering offers a wide variety of benefits including but not limited to Medical; Dental and Vision Insurance; Paid Time Off; 401(k); Health and Dependent Care Flexible Spending Accounts; Employee and Dependent Basic Life Insurance; Employee and Dependent Basic Accidental Death & Dismemberment; Short Term Disability; Long Term Disability; Critical Illness; Accident and Whole Life Insurance; Legal Services, Identity Theft, and Cyber Security; Employee Discounts and Service Awards. All health care benefits are available upon election on day one (1) of your employment with Pike.
The compensation range for this position is between $100,000 to $115,000.
Senior Performance Support Manager
As a strategic partner to Vice Presidents and operational leaders, the Senior Performance Support Manager drives performance, accountability, and alignment across key business functions. This role bridges field operations with enterprise goals through financial insights, project leadership, and best practice implementation.
What You'll Do:
Strategic Partnering: Deliver actionable financial and performance insights to guide leadership decisions.
Initiative Leadership: Oversee cross-functional projects, track milestones, and ensure alignment with strategic priorities.
Operational Translation: Turn financial data into operational strategies that boost efficiency and profitability.
Metrics & Reporting: Manage dashboards and KPIs, ensuring clarity and consistency across teams.
Process Optimization: Standardize tools and practices to drive operational excellence.
Contract & Business Development Support: Coordinate legal reviews, maintain contract visibility, and streamline proposal processes.
What You Bring:
Bachelor's in Business, Finance, Engineering (MBA preferred)
5-7 years in project management, financial analysis, or operations
Strong Excel, PowerPoint, Power BI skills; Oracle experience a plus
Proven ability to lead initiatives and communicate with executives
Analytical mindset with a knack for simplifying complexity
Key Competencies:
Strategic thinking & problem-solving
Cross-functional collaboration
Financial & operational fluency
Project ownership & influence
Clear, confident communication
$100k-115k yearly 4d ago
Medical Writing Operations Manager
Advantage Technical
Manager job in Cambridge, MA
Manager, Medical Writing Operations
The Manager, Medical Writing Operations supports Medical Writing functions to ensure the delivery of high‑quality, submission‑ready documents. Core responsibilities include document quality review, formatting and consistency checks, electronic publishing, and archiving within centralized file systems. The role may also contribute to vendor oversight, training, and the development and maintenance of tools and training materials for Medical Writing Operations.
Key Responsibilities
Document Preparation & Quality Control
Collaborate cross‑functionally to collect, compile, assemble, and publish CSR appendices
Perform electronic publishing QC (e.g., hyperlinks, bookmarks) to ensure submission‑ready compliance
Format MS Word submission components according to style and regulatory requirements; troubleshoot formatting issues
Serve as a subject matter expert (SME) for format QC, submission readiness (protocols, IBs, CSRs), and document management systems
Conduct content QC of medical writing documents, including CSRs, IB clinical sections, NDA/MAA clinical sections, and protocols
Document Management & Systems
Ensure proper storage and archiving of documents in EDMS and eTMF systems
Support development, implementation, and maintenance of medical writing systems and software
Assist with updates to Medical Writing intranet pages
Support creation, maintenance, and updates of templates, style guides, and tools to meet global regulatory requirements
Operational & Cross‑Functional Support
Perform administrative tasks to support project and operational needs
Participate in the development and maintenance of internal best practices
Assist with training internal staff and external contractors/CROs
Support vendor oversight for medical writing operations activities
Assist with CSR shells and/or preparation of in‑text tables and figures under medical writer guidance
Qualifications
Education & Experience
Bachelor's degree in a relevant scientific or technical field, or equivalent experience
4+ years of biotech/pharma or CRO experience in document QC and electronic publishing within a regulatory environment
Technical Skills
Strong understanding of health authority/ICH PDF and eCTD requirements
Experience with electronic document management systems
Proficiency in MS Word, Excel, PowerPoint, Adobe Acrobat, and Windows
Ability and confidence to learn new software tools
Preferred: Experience with StartingPoint templates, SharePoint, EndNote, and Toolbox Pharma
Professional Skills
Proven ability to manage multiple projects in a fast‑paced, deadline‑driven environment
Exceptional attention to detail with strong analytical and problem‑solving skills
Flexible, adaptable, and able to work effectively across teams
Core Values Alignment
Commitment to People
Fiercely Innovative
Purposeful Urgency
Open Culture
Passion for Excellence
$75k-118k yearly est. 23h ago
Associate Manager
New City Microcreamery
Manager job in Hudson, MA
Here at New City Microcreamery, we feel that above all else, its thepeople that matter most.We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City! Were proud to be a locally rooted brand known for exceptional hospitality, high-quality ingredients, and unforgettable guest experiences.
Were looking for an inspiring, hands-on General Managerto lead our Downton Hudson and Sudbury location! As well as play a key role in our continued growth. If youre passionate about people, hospitality, and building something special, wed love to meet you.
Are you someone who:
Desire's to work for a local industry leader with a best-in-class culinary and hospitality brand
Passionate about delivering vibrant, memorable guest experiences
Thrive on building, mentoring, and motivating strong teams
Has great attention to detail and enjoy's taking on new challenges
Thinks creatively and drive results with a purpose
If so, read on!
Responsibilities:
Lead & Inspire Hospitality:Ensure guest satisfaction through unforgettable service
Motivate & Mentor: Recruit, coach, and develop a high-performing team
Drive Financial Success: Grow sales, manage costs, and maximize overall store performance
Build a Culture of Service: Foster a fun, positive, family-style work environment
Champion Excellence: Uphold high standards across cleanliness, food quality, equipment, and operations in a culinary-driven setting
Requirements:
Restaurant or hospitality management experience preferred
35 years of hands-on experience in a fast-paced, high-volume environment
Proven experience training, mentoring, and leading hourly team members
Strong communication and leadership skills
Ability to work a flexible schedule, including nights and weekends
Comfortable performing physical tasks, including scooping ice cream and lifting up to 30 lbs
Career Advantages:
Opportunity to grow with an expanding company
Comprehensive benefits, including medical insurance options
Competitive salary with bonus potential
Clear path for career growth and advancement
Paid holidays, vacation, and training
Employee discounts and referral program
If this management opportunity sounds like the right fit for you then apply today and get ready to help us servethe best ice cream in the world!
Job Type: Full-time
Benefits:
Employee discount
Flexible spending account
Health insurance
Paid time off
Paid training
Referral program
REQUIREMENTS
Previous management experience
Ability to work a flexible schedule, including nights & weekends
Reliable transportation
Founded in 2015 in Hudson, MA, New City Microcreamery, voted the Best Ice Cream in Massachusetts, has expanded into two locations and hundreds of retail stores. Weve taken the ice cream of our wildest imaginations and brought it to life. We created something we believe in; our childhood dream of a utopian society where ice cream rules - and most importantly - it's good. It's really good.
We use a liquid nitrogen process to freeze the cream. After the scratch ice cream base has steeped in its flavor for 24 hours in our walk-in refrigerator, we pour it into our mixer. We slowly move the base and introduce the liquid nitrogen, which is less than 300 degrees! We then increase the speed on the mixer to aerate the frozen cream and give it its lighter texture and mouthfeel. The super-cold liquid nitrogen creates a smaller ice crystal which gives it the smooth New City texture we look for.
$56k-98k yearly est. 1d ago
Senior Manager, Global Drug Safety & Pharmacovigilance, Safety Operations
Genmab
Manager job in Grafton, MA
At Genmab, we are dedicated to building extra[not]ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees.
Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so.
Does this inspire you and feel like a fit? Then we would love to have you join us!
The Role:
A member of the Global Drug Safety & Pharmacovigilance team, focused on safety operations including but not limited to collection of safety information from various sources, SAE reconciliation, quality control of safety data entry, and compliance of individual case safety reports (ICSRs) to regulatory authorities and business partners.
Responsibilities:
Ensure the successful and timely case intake of safety reports and case processing.
Perform both real-time and retrospective quality control of safety case data entry to ensure quality and compliance with the data entry conventions and MedDRA/WHO DD coding conventions.
Effectively manage the daily safety case workload to ensure compliance with regulatory submissions and internal timelines including, but not limited to:
Monitoring the workflow status of safety cases and/or the pending regulatory submissions of ICSRs.
Communicating to safety vendor, safety physicians, and/or submission stakeholders as needed
Serve as a Subject Matter Expert and/or provide guidance on questions concerning Safety Operations based on, not only company conventions, but also ICH and regulatory guidance as well as best PV practices.
Ensure the reporting destinations are correctly populated for each safety case and approve a regulatory report for all destinations in the safety database as applicable and proactively identify/resolve issues potentially leading to late reports.
Perform and/or support regular trending and analysis quality data and compliance metrics to identify potential issues and propose long-term strategies for quality improvement or issue resolution.
Review and provide input on behalf of Safety Operations on individual study-specific documents including but, but not limited to, Safety Operational Management Plan, SAE Reconciliation Plan, Data Validation Plan, and Safety Reporting Form Specifications Document.
Perform and/or oversee individual study-specific set-up and maintenance activities like Sponsor eCRF acceptance testing, SAE Reconciliation activities, back-up Safety Reporting Form creation, and supporting the generation of automated line listing reports
Analyze and provide reason(s) for late submission/distribution of safety reports, as applicable
Perform and/or support the timely documentation, monitoring and closure of all owned Quality Events (Deviation, Change Control and/or Corrective Actions/Preventive Actions (CAPAs)).
Develop or update Standard Operating Procedures, Working Instructions, and training materials concerning safety case processing and operations.
Support GVP audit/inspection readiness initiatives and, in the event of an audit/inspection, support the preparation, execution, and responses to audit/inspection.
Lead or participate in Genmab initiatives and projects on Safety Operations behalf
Other activities, as needed or as requested by supervisor.
Requirements
Drug Safety professional with minimum 5 years of experience within drug safety and PV inclusive of case quality control and regulatory submissions of ICSRs worldwide.
Bachelor's/Master's degree in science.
Strong knowledge of ICH E2B(R2) and (R3) specifications and entry guidance.
Strong knowledge of pharmacovigilance reporting rules and timelines.
Ability to interpret health and medical records such as adverse event reporting forms, a discharge summary, etc.
Experience with clinical and/or post-marketing case processing, including MedDRA and WHO DD coding and narrative writing.
Experience with safety database; Argus is a plus but not mandatory.
Experience with EDC for clinical trial data collection.
Analytic and strategic thinking.
Excellent in detailed-oriented tasks.
About You
You are genuinely passionate about our purpose
You bring precision and excellence to all that you do
You believe in our rooted-in-science approach to problem-solving
You are a generous collaborator who can work in teams with a broad spectrum of backgrounds
You take pride in enabling the best work of others on the team
You can grapple with the unknown and be innovative
You have experience working in a fast-growing, dynamic company (or a strong desire to)
You work hard and are not afraid to have a little fun while you do so!
Locations
Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate.
About Genmab
Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines.
Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X.
Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com).
$117k-166k yearly est. 7d ago
Manager, Digital Implementation Support
Hologic 4.4
Manager job in Marlborough, MA
United States We are hiring in our Global Services Organization! If you have proven success developing a technical team within the service operations field, passionate about making a difference in everyone's lives, find out more about the opportunity below.
The Manager, Digital Implementation Support leads a team of Digital Project Engineers responsible for the successful implementation of Hologic's connected medical devices and software. This role is accountable for team performance, resource allocation, coaching, and development, while ensuring the highest standards of customer success and technical excellence. To accomplish these goals, this role partners closely with customers, and collaborates with internal Technical Sales Support, Project Management, Technical Support, Field Service, R&D, and Quality teams.
This is a managerial position based anywhere in the US, with up to 20% of travels including flights and overnight stays.
**Core Responsibilities**
+ Lead, coach, and develop a team of Digital Project Engineers to deliver successful connectivity and interoperability projects for healthcare information systems.
+ Oversee resource allocation, project assignments, and workload balancing to optimize team effectiveness and meet business objectives.
+ Ensure quality, consistency, and customer satisfaction across all digital implementation support activities, including product installations, upgrades, and post-implementation change projects.
+ Foster cross-functional collaboration with internal stakeholders, including Technical Sales Support, Project Management, Connectivity Services, Field Service, R&D, and Quality.
+ Support continuous improvement initiatives by identifying and prioritizing opportunities for process and product enhancements.
+ Ensure adherence to the Quality Policy and all Quality System procedures and guidelines.
+ Partner with cross-functional teams to provide service requirements for product development to advance remote implementation and service capabilities.
+ Partners with Service, R&D, Global Operations, Marketing and Sales to drive integrated solutions through Hologic's SureCare brand contract coverage.
+ Facilitate ongoing skills development for team members, promoting best practices and technical growth.
+ Manage staffing coverage to support flexible customer and company operating hours.
+ May occasionally travel to support team and customer needs.
**Skills, Knowledge, Abilities**
+ Demonstrated leadership experience, including coaching, mentoring, and developing technical teams.
+ Familiarity with Information Systems fundamental technologies (e.g., TCP/IP networks, client/server architectures, virtual machines, containerization, databases, storage, cybersecurity, Windows OS, Linux OS, cloud services) and common HIS protocols (DICOM, CPT Code configurations, PACS, HL7 and MWL configurations).
+ Experience with remote software installation, configuration, and device management solutions.
+ Strong desire to motivate team members and evaluate performance, including leading through change while fostering high levels of engagement.
+ Ability to identify opportunities and implement solutions to optimize or transform service processes to meet evolving organizational needs.
+ Excellent communication skills, with the ability to simplify and communicate complex technical topics to non-technical stakeholders, including customers and team members.
**Qualifications**
+ A four-year degree in a related technical discipline is preferred.
+ Minimum 5 years of experience in Service or Operations Engineering, with proven responsibility for leading and managing direct reports
+ An equivalent blend of education and experience is acceptable.
So why join Hologic?
We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career, one of our talent partners can discuss this in more detail with you.
If you have the right skills and experience and want to join our team, apply today. We can't wait to hear from you!
The annualized base salary range for this role is $122,000 to $203,300 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
Agency And Third Party Recruiter Notice
Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.
Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.
Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.
\#LI-RF1
$122k-203.3k yearly 21d ago
Business Manager, Supply Chain
Dana-Farber Cancer Institute 4.6
Manager job in Brookline, MA
This is a hybrid position with 2-3 days onsite. The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT) Reporting to the Vice President of Supply Chain, the Business Manager plays a key role in the business management of the Supply Chain Division. Working closely with the Associate VP, Directors, and Senior Managers in the Supply Chain Division, the role provides high level business, analytical, project management, and financial integrity assurance to enhance and optimize DME billing and compliance with Friends Place, support inventory management processes in Supply Chain and Retail Shops. The Business Manager will be responsible for identifying, planning and managing effective billing in accordance with federal, state and payor guidelines.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
**Primary Duties and Responsibilities:**
- Oversees all aspects of financial and business analytics. Develops financial performance objectives, ensures successful implementation, maintains key metrics, and dashboard reports that will regularly inform leadership of supply chain financial performance.
- Develops and manages the supply chain budget, including forecasting and reporting. Performs complex financial analyses and presents results to leadership. Recognizes and devises strategies to improve financial performance. Coordinates regular financial reports to leadership.
- Under direction of Supply Chain leadership and institutional contracting officers, consults and participates in the negotiation of contracts and other agreements impacting expense, reimbursement, or revenue.
- Manages billing operations for Friends Place in collaboration with the office of general counsel, revenue cycle, and billing compliance and Supply Chain leadership. Ensures compliant and timely billing practices for services and supplies provided or sent out by Friends Place. Performs and documents routine billing audits. Stays abreast of current trends in DME billing and compliance.
- Develops and maintains effective collaborative working relationships with internal and external clients, business partners, and vendors.
- May manage or participate in special projects.
- Performs other related duties as required.
**Knowledge, Skills and Abilities:**
- Strong understanding of accounting, retail operations, and DME regulatory requirements.
- Excellent financial management and analytical skills.
- Proven leadership and team management abilities.
- Strong communication and interpersonal skills.
- Demonstrated ability to function as a team leader as well as a team member; ability to foster an inclusive and equitable work environment.
- Ability to identify systemic approaches to solving problems in a fast-moving, constantly changing environment; ability to manage complex issues and workflows and make decisions.
- Ability to ensure all plans and programs are following Federal, State, and private accrediting agencies.
- Proficient in relevant software and technology including Microsoft Office programs (Word, Excel, PowerPoint).
- Knowledge of Epic scheduling and charge processing.
**Minimum Job Qualifications:**
Bachelor's degree in business administration, healthcare management, or related field required. Master's degree in healthcare administration preferred.
5 years of relevant experience in analytical, accounting, revenue cycle, and/or process improvement roles required.
Supply Chain operations including inventory and P2P experience strongly preferred.
Knowledge of Durable Medical Equipment coding, billing systems, and compliance preferred.
Basic knowledge of CMS, Medicare, Medicaid, and commercial insurance billing principles preferred.
**Supervisory Responsibilities:**
None
**Patient Contact:**
No
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
**EEO Poster**
.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$94,300.00 - $110,700.00
$94.3k-110.7k yearly 17d ago
Assistant Manager
Watson Apparel Co 4.1
Manager job in Mashantucket, CT
A Retail Assistant Manager, or Assistant Store Manager, is responsible for making sure that the daily operations of a retail outlet run smoothly by supporting staff on the sales floor and handling administrative duties. Their duties include inspecting inventory shipments, resolving customer complaints and training new team members.
Assist the store manager in realizing or exceeding determined sales plans and target metric objectives
Ensure consistent execution of company's marketing and visual presentation
Set up advertising displays and arrange merchandise on counter or tables to promote sales
Train staff on how to drive sales through consistent development of product knowledge and customer service standards
Ensure compliance to policies and procedures and report concerns to senior management
Maintain proper inventory controls, facilitate inventory transaction and bulk count as guided by senior management
Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked
Keep daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork
Required Qualifications:
2 years of demonstrated consistent retail sales/customer service experience (fashion/apparel retail experience preferred)
Experience in an Assistant Store Manager, Store Manager, or Team Supervisor role
Excellent leadership skills and the ability to work with teams
Good communication and interpersonal skills towards customers, staff members and store managers
Open availability (Opening and/or closing shifts, weekends, Holiday seasons)
Must have a reliable mode of transportation upon first date of employment to complete trips to the Bank to submit deposits
Great attention to detail for purposes of erecting attractive marketing displays, arranging merchandise and maintaining store appearance
Ability to lift heavy merchandise, walk and stand for long hours
$58k-81k yearly est. Auto-Apply 60d+ ago
Retail Associate Manager BRAINTREE | Commercial St
Imobile 4.8
Manager job in Braintree Town, MA
We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading!
Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties.
What you'll do in your role?
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
* Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.
* Assist Retail Store Manager is daily operations and coaching.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive hourly pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (40 hours)
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
$69k-99k yearly est. 4d ago
Commercial Business Manager
Roto-Rooter 4.6
Manager job in Marlborough, MA
Commercial Business Manager
Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited!
Roto-Rooter has an opportunity available for a Commercial Business Manager at our Boston North branch located in Marlborough, MA. The primary responsibilities of the Commercial Business Manager are to grow commercial sales in their respective Branch by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager generates sales by promoting all our lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team.
The salary range for this position is $85,000-$95,000, depending on experience. There is also opportunity for a branch performance based bonus.
Responsibilities
Your responsibilities will also include but not limited to:
Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs.
Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships
Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors
Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors
Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals.
Join local trade associations and participate in tradeshows and events when applicable.
Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals.
Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work.
Develop relationships with customers to build customer loyalty.
Requirements
Highschool diploma or equivalent
At least 5 years of sales and management experience.
Commercial Sales experience with proven year-over-year record of successful development and growth of a territory.
Must posess sound problem-solving skills and good communication skills.
Valid driver's license with acceptable driving record according to company policy.
Benefits
At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including:
Medical insurance with a Prescription Drug Card
Accident and Critical Illness Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Training
Life Insurance
Matching 401K Retirement Savings Plan
Tuition Reimbursement
Profit Sharing
Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 90 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
Not ready to apply? Connect with us for general consideration.
$85k-95k yearly Auto-Apply 41d ago
Kid Zone Staff
Old Colony Ymca 3.4
Manager job in East Bridgewater, MA
LOOKING FOR STAFF TO WORK - VARIED HOURS
Members of the KidZone staff will represent the Old Colony Y in an enthusiastic and positive manner, resulting in friendly, convenient, and courteous service. Staff will be responsible for understanding the integral role of KidZone in the overall member experience and will provide quality supervision and care at all times for the children in his/her care. KidZone Staff will keep the environment clean, safe, and attractive at all times. S/he will uphold the code of conduct and will ensure that all areas of the job responsibilities reflect the mission of the Old Colony Y. The KidZone staff will display and encourage the character traits of caring, respect, responsibility, and honesty in the fulfillment of job duties
$31k-41k yearly est. 3d ago
Assistant Bar Manager
The Rail Trail Flatbread Co
Manager job in Milford, MA
All American flatbread restaurant & bar looking to add a team member who has significant bar experience. This position would include assisting the bar manager with administrative duties such as inventory and invoicing as well as working front of house shifts. We are a hard working team that is dedicated to delivering a top notch guest experience. Must be energetic, personable and enjoy working with a team. Do you love cocktails and craft beer and want to learn more? This is the perfect place to do that. As a member of our team you will learn about production methods and differentiating factors of various spirits, the history of classic cocktails, how to build a balanced cocktail, and so much more!
$44k-64k yearly est. 60d+ ago
Assistant Manager - Urgently Hiring
Applebee's-Millbury
Manager job in Millbury, MA
Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee's in 1999. Over the next two decades we grew by building new stores and acquiring other franchise operators to become the largest Applebee's franchisee in the world. This strong foundation is what allowed Flynn Group to expand into other brands, countries, and industries. We have over 460 Applebee's restaurants in 24 states.
Flynn Applebee's is one of seven premier brands of Flynn Group, which has grown to be the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.
Position Description
As an Applebee's Assistant Manager, you will be engaged in all aspects of the day-to-day operations at the restaurant. You are responsible for getting guests and staff passionate about their experience every day at Applebee's. You will need to be team leader, excellent problem solver, handle stress and rise above. You will work hard, but have an outstanding time doing it!
Essential Duties and Responsibilities
- Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit.
- Cultivates a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs.
- Ensures the immediate response and correction of all verbal guest complaints to self and staff.
- Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards.
- Maintains departmental inventory levels.
- Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks.
- Effectively schedules employees to meet sales demands.
- Maintains effective safety and security programs.
- Promotes and leads restaurant organization, cleanliness and sanitation.
- Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs.
- Promotes quality recruitment and referrals of potential team member and management candidates.
- Promotes Flynn | Applebee's training procedures for new managers.
- Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems.
- Participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations.
- Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development.
- Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action.
- Assures compliance with company policies, practices and procedures.
- Responsible for controlling cost in assigned department.
- Compliance with local, state and federal laws, regulations and guidelines.
- Drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion.
- Responsible for preparing and submitting accurate daily paperwork.
- Assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards.
- Provides a role model for managers and employees.
- Develops self on all store related technology.
- Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant. This includes cooking on the line, expo, seating guests, bartending, etc.
- Uses the Management Development Program for continuous growth of leadership skills and proficiencies.
Education and Experience
- At least 2-3 years restaurant management experience
- Serve Safe Food and Serve Safe Alcohol Certifications also a plus
Compensation: Applebee's Assistant Managers: $18.18 to $25.71 per hour, which is approximately $51,994 to $73,530 annually based on a 50-hour work week. Potential for monthly bonus, where applicable by location.
Competitive wages, Profit Sharing/Bonus, Medical/Dental/Vision, 401k with match, Paid Vacation, Paid Sick Leave There is no fixed deadline to apply for this position.
Physical Standards:
Must have the ability to:
- Work various shifts ranging in hours, including weekends.
- Stand and exert well-paced mobility for up to ten (10) hours in length.
- Safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
- Read and write to facilitate communication. Must possess finger and hand dexterity for using small tools and equipment.
For a copy of Flynn Group's Workplace Privacy Notice, please visit
*********************************
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
$52k-73.5k yearly 60d+ ago
Assistant Bar Manager
Less Than Greater Than
Manager job in Hudson, MA
High end cocktail bar looking to add a team member who has significant bar experience. This position would include assisting the bar manager with administrative duties such as inventory and invoicing as well as working front of house shifts. We are a small hard working team that is dedicated to delivering a top notch guest experience. Must be energetic, personable and enjoy working with a team. Do you love cocktails and want to learn more? This is the perfect place to do that. As a member of our team you will learn about production methods and differentiating factors of various spirits, the history of classic cocktails, how to build a balanced cocktail, and so much more!
$43k-63k yearly est. 60d+ ago
Assistant Manager - Lincoln Plaza
The Gap 4.4
Manager job in Worcester, MA
About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.
We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Gap
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$40k-65k yearly est. 60d+ ago
Associate Manager
New City Microcreamery
Manager job in Cambridge, MA
Ice Cream Shop Manager
Salary: $60,000/year Full-Time
Here at New City Microcreamery, we believe that above all else, its the people who matter most. People believed in us once upon a time, and thats why we invest deeply in the people who join our team. Our incredible staff are the crown jewels of New City, and were searching for an inspiring leader to help our teams shine across multiple locations in the greater Boston areasupporting both our scoopers and the continued growth of the New City brand.
Fun Fact: Our ice cream is now offered at Whole Foods, Big Y, Market Basket, and specialty stores throughout the Northeast!
Do YouWant to work for a local industry leader with a best-in-class culinary and hospitality brand?
Have a passion for creating vibrant, memorable guest experiences?
Possess the vision and drive to build, mentor, and inspire great teams?
Have excellent attention to detail and enjoy taking on challenges?
Think creatively, stay curious, and push for continuous improvement?
Refuse to accept mediocrity and want to grow your leadership career as we grow?
If sowed love to meet you.
Position Overview
The Multi-Unit Assistant Store Manager supports several New City Microcreamery locations, specifically Arlington, Cambridge and Chestnut Hill. Ensuring consistent operational performance, exceptional hospitality, and strong team culture. This leader helps develop the next generation of great scoopers and supervisors while driving financial success and maintaining the highest operating standards.
Reliable transportation is required, as this role travels regularly between stores.
Key Responsibilities
Lead & Inspire Hospitality
Deliver warm, memorable guest interactions and champion best-in-class service across all locations.
Motivate & Mentor
Coach, teach, and develop team members to reach their fullest potential.
Drive Financial Performance
Support each store in building sales, managing costs, inventory counts, and maximizing profitability.
Foster an Of Service Culture
Cultivate a positive, fun, family-style work environment where people feel welcome, valued, and energized.
Uphold Genuine Excellence
Operate within a culinary-driven environment that uses fresh ingredients, pristine spaces, high standards, and top-tier equipment.
Requirements
35 years of experience in a hands-on, fast-paced, high-volume environment
Previous management, supervisor, or team-lead experience
Reliable transportation (required)
Experience mentoring and training hourly team members
Strong communication skills with the ability to resolve conflict and provide clear direction
Ability to work a flexible schedule, including nights and weekends
Restaurant experience preferred, but not required
Career Advantages
Opportunity to expand management experience as New City continues to grow
Competitive salary with annual bonus opportunities
Comprehensive benefits, including Medical Insurance options
Paid time off, paid holidays, and paid training
Employee meal benefits
Referral program
Two company-wide staff outings each year
Clear path for advancement within a growing local brand
Work Environment
Multi-location oversight of New City Microcreamery scoop shops
Family-friendly, student-friendly, community-oriented atmosphere
About New City Microcreamery
Founded in 2015, New City Microcreamery is a metropolis of fine confections and smooth creams, voted Best Ice Cream in Massachusetts. Our scratch-made ice cream is frozen using liquid nitrogencreating our signature smooth, airy texture with tiny ice crystals. Its a unique process, a culinary show, and the heart of our creativity.
Beyond ice cream, we offer locally sourced coffee, pastries made by our in-house pastry chef, handcrafted lattes, our own cold brew and yes, free Wi-Fi. Were committed to elevating hospitality and enriching the communities we serve.
If this leadership opportunity excites you, apply today and get ready to serve the #besticecreamintheworld.
Here at New City, we feel that above all else, its the people that matter most. We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City. We are blown away by the way they smile through every situation and dedicate themselves to the guests above all else. From our Honorable Order of Frozen Dessert Technicians to our Baristas to our Flavor Ambassadors, all of them work together to make the Microcreamery go. They are amazing individuals who have committed to the team and we could not be more excited to watch all of them grow with us and fulfill their potential in the future.
$60k yearly 1d ago
Commercial Business Manager
Roto-Rooter Services Company 4.6
Manager job in Marlborough, MA
Commercial Business Manager Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited!
Roto-Rooter has an opportunity available for a Commercial Business Manager at our Boston North branch located in Marlborough, MA. The primary responsibilities of the Commercial Business Manager are to grow commercial sales in their respective Branch by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager generates sales by promoting all our lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team.
The salary range for this position is $85,000-$95,000, depending on experience. There is also opportunity for a branch performance based bonus.
Responsibilities
Your responsibilities will also include but not limited to:
* Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs.
* Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships
* Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors
* Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors
* Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals.
* Join local trade associations and participate in tradeshows and events when applicable.
* Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals.
* Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work.
* Develop relationships with customers to build customer loyalty.
Requirements
* Highschool diploma or equivalent
* At least 5 years of sales and management experience.
* Commercial Sales experience with proven year-over-year record of successful development and growth of a territory.
* Must posess sound problem-solving skills and good communication skills.
* Valid driver's license with acceptable driving record according to company policy.
Benefits
At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including:
* Medical insurance with a Prescription Drug Card
* Accident and Critical Illness Insurance
* Dental Insurance
* Vision Insurance
* Paid Vacation
* Paid Training
* Life Insurance
* Matching 401K Retirement Savings Plan
* Tuition Reimbursement
* Profit Sharing
Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 90 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
$85k-95k yearly 39d ago
Assistant Bar Manager
The Rail Trail Flatbread Co
Manager job in Hudson, MA
All American flatbread restaurant & bar looking to add a team member who has significant bar experience. This position would include assisting the bar manager with administrative duties such as inventory and invoicing as well as working front of house shifts. We are a hard working team that is dedicated to delivering a top notch guest experience. Must be energetic, personable and enjoy working with a team. Do you love cocktails and craft beer and want to learn more? This is the perfect place to do that. As a member of our team you will learn about production methods and differentiating factors of various spirits, the history of classic cocktails, how to build a balanced cocktail, and so much more!
$43k-63k yearly est. 60d+ ago
Shift Manager - Urgently Hiring
Applebee's-Millbury
Manager job in Millbury, MA
Applebee's - Millbury is currently looking for a full time or part time Shift Manager to join our team in Millbury, MA. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly and roll up their sleeves to join their team when needed.
Requirements:
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting restaurant standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned teams meet their goals.
As a Shift Manager, you may be responsible for:
-Food quality and safety
-Internal communication
-Inventory management
-Daily maintenance and cleanliness
-Managing/leading your team
-Exceptional customer service
-Training and schedule management of team members
We can't wait for you to join our team. We are interviewing immediately, so apply ASAP!
The average manager in Scituate, RI earns between $42,000 and $109,000 annually. This compares to the national average manager range of $37,000 to $92,000.