One of our top home service clients is looking for an Electrical Training Manager to join their dynamic team. The Electrical Training Manager will be responsible for delivering specialized and informative lessons to students. They will have the opportunity to share their knowledge and expertise in a specific subject area, helping students develop their skills and achieve their goals.
Responsibilities include:
Monitoring training progress through field visits, report analysis, and ongoing student assessments and interactions with service managers
Identifying areas of improvements with the students
Be able to prepare students through training for licensure testing
Must Haves:
Electrician certified / Journeyman certified
5+ years' experience working in electrical
Residential electrician experience
Sales experience
Excellent written and verbal skills
Team oriented and a strong team player
Experience in presenting and teaching on course material and information
Strong tech/CRM knowledge
Bachelor's degree in the relevant field or equivalent years of experience
Plusses:
Master Electrician License
Service Titan CRM knowledge
$53k-94k yearly est. 23h ago
Looking for a job?
Let Zippia find it for you.
General Manager Operations
Talent Bar Evolution
Manager job in Richmond, VA
Our client is North America's leading traffic control company. As the traffic control partner for road construction and repair companies, they safeguard their clients' people, business, and time. They deliver comprehensive traffic management services, supporting utility, broadband, and transportation infrastructure work in communities across the country. They specialize in supplying the manpower to guide traffic safety around work zones in addition to providing consultation and traffic design services, as well as traffic control equipment. As a company they are committed to improving traffic safety across their clients and areas in which they serve.
*This role must reside in TN or VA*
POSITION SUMMARY
The role supports VA, WV, KY & TN. The General Manager will uphold the core values of Ownership, Trust, and Teamwork. This position will report to the Vice President, Business Unit and work closely with a cross functional team in developing and implementing operational standards/plans across the business unit to achieve strategic goals. Specifically, the role will work with their cross functional role level partners to ensure that the geographic areas are being effectively and safely managed by planning and overseeing the operations. The General Manager role will have profit and loss responsibility for their geographic area. This position will ensure safe work environments and verify customer needs are being met at the highest level of satisfaction. The ideal candidate will want to roll up their sleeves and lead strategic initiatives and projects.
What you own in this role:
Lead multi-site with a team with 4 Directs and a workforce of 1000
Model a “safety first” culture and ensure safety is priority one.
Overall ownership of P&L, to include all increases and decreases in revenue and costs.
Provide 1-3-month view for the Region while developing a vision for the next 3-6 months.
Leverages quantitative and qualitative metrics, guidelines, and standards to evaluate the organization's efficiency and effectiveness; identifies opportunities for improvement and growth.
Measures productivity by analyzing performance data, finance data, and activity reports.
Translates strategic business needs into practical actions and drives performance across the business unit.
Successfully engage and interact with key customers within designated area.
Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service.
Foster team building through leadership practices and regular communication strategies. This role will play an integral part in talent assessment and development of direct reports and the business unit.
Facilitate communication with leadership team to ensure alignment to business goals and opportunities.
Lead through leaders utilizing talent assessment and performance management/development.
What you bring to the table:
Bachelor's degree in business, management, or similar field preferred; equivalent experience will be considered
7+ years of significant management experience, preferably overseeing an entire organization, division, or similar sized business unit
Ability to interpret financial and other data as needed to set operational goals
Exceptional organizational skills and attention to detail
40% travel
Exhibit strong customer orientation; experience developing strong partnerships by understanding and anticipating business needs
Display a proven track record of growing market share through cross functional collaboration
Results-driven and have a positive “make it work” attitude
Intermediate computer skills including Microsoft Office products and customer relationship management systems
High energy and self-motivated
Required to engage with cross functional team members in Sales, Finance, Billing, IT/Analytics
Process Improvement - Lean Manufacturing/Six Sigma preferred
Significant experience developing high-performing teams
Ability to develop and execute business plans
Must maintain a current, valid driver's license and a clean driving record void of suspension or revocation
$61k-129k yearly est. 4d ago
General Manager of Engineering and Manufacturing
Cranemasters 3.6
Manager job in Richmond, VA
We are seeking a visionary leader to oversee the planning, execution, and delivery of crane and heavy equipment rebuilds as well as original equipment manufacturing (OEM) for cranes, trucks, trailers, and specialized machinery. This role is not just about managing-it's about leading innovation, fostering collaboration, and driving operational excellence. The General Manager will ensure projects meet quality standards, customer requirements, and delivery deadlines while achieving revenue goals and cultivating a culture of creativity, efficiency, and safety.
Key Responsibilities
A. Customer & Design Collaboration
Partner with customers and engineering teams to clarify expectations and develop accurate job cost estimates.
Act as a liaison to ensure customer requirements are met and communicated across all teams.
B. Leadership & Team Oversight
Guide a team of inventive engineers and skilled manufacturing professionals to deliver cutting-edge solutions while meeting project milestones.
Adjust staffing and assignments for optimal skill utilization and project success.
C. Production Coordination
Align fabrication processes with design/engineering for maximum efficiency in labor and time.
Monitor in-process work to ensure quality, safety, and compliance with customer standards.
D. Innovation & Problem Solving
Work with cross-functional teams to identify challenges and develop inventive solutions.
Encourage creative problem-solving and implement cost-effective strategies that streamline processes and reduce waste.
E. Vendor & Resource Management
Build strong vendor relationships to secure quality parts at competitive costs.
Oversee equipment utilization and identify opportunities for optimization.
F. Customer Service & Communication
Provide regular project updates and promptly communicate delays or changes.
Maintain thorough documentation of customer communications and change orders.
G. Delivery & Post-Support
Oversee pre-delivery testing and provide on-site setup.
Assist with customer training on delivered equipment as needed.
Qualifications
Education: Associate's degree in a related field (Bachelor's or certifications preferred).
Experience: 5+ years of supervisory experience in heavy equipment manufacturing or similar environment; metalworking and precision machining experience preferred.
Ability to read, interpret, and create/modify mechanical drawings.
Strong leadership, organizational, and communication skills.
Proficiency in Microsoft Office; ability to learn specialty software (Timberline, ViewPoint).
Valid driver's license with a clean driving record.
Physical Demands
Ability to walk, stoop, bend, crawl, and climb to oversee production.
Extended standing on hard surfaces; occasional lifting of heavy parts/tools.
Exposure to inclement weather during pre-delivery and post-delivery activities.
Required Travel
Up to 20% for customer site visits, deliveries, training, and inter-division travel.
Benefits That Go Beyond the Basics
Health Coverage Options: Multiple medical, dental, and vision plans to fit your needs.
Financial Security: Company-paid life insurance, disability coverage, and 401(k) with match.
Extra Perks: Clothing and safety gear allowances, wellness programs, and legal resources.
Paid Time Off: Generous PTO that grows with your tenure, plus paid holidays.
Workday Comfort: Premium company vehicles and tools to make your job easier.
Career: Leadership advancement and professional development opportunities.
$67k-123k yearly est. 3d ago
General Manager
Confidential Jobs 4.2
Manager job in Richmond, VA
The General Manager is responsible providing overall direction and management to the operation and administrative aspects of the branch office in addition to driving sales and productivity as well as P&L and budget management to ensure business profitability.
Essential Duties and Responsibilities
Provides leadership, guidance and support to branch personnel which includes work allocation, training, promotion and enforcement of internal procedures and controls
Manages the daily financial activities of the branch, which include budget preparation and control, purchasing, and business planning and management
Drive branch sales, productivity and cost containment activities
Develops and manages the branch operation based on the P&L and budget
Manages branch inventory and control assets
Monitor key metrics and provide guidance to department managers to achieve desired results
Ensures consistency in all levels of service activities and installations
Manages communication to and from branch office to corporate operations and management.
Ensures compliance with company's policies and office is operated in accordance with all applicable local, state and federal laws
Develops and drive a culture of performance management and accountability
Contribute to improving process workflows and maintaining system administration
Remain abreast of technological advances in the field and be able to identify areas of use in the organization
Travel to various job sites required
Other duties assigned as needed
Skills and Abilities
Ability to manage and direct projects to completion
Ability to formulate a sound business plan to reach targeted revenue and net profit goals
Ability to utilize local market strategy in accordance with company direction
Experience with budget preparation, fiscal management, and cash management
Ability to analyze and interpret financial data and prepare reports
Ability to lead with confidence and create alignment among management and attract and develop staff
Ability to direct a team towards a cohesive set of strategic objectives and maintain efficient timelines in the completion of tasks
Ability to understand and leverage existing Company systems to provide solutions to the business and recommend new systems when required
Proven ability to significantly contribute toward or lead operation initiatives with a results oriented approach
Demonstrated leadership and management skills in a team-oriented, collaborative environment
Exceptional strategic thinking and structured problem solving skills
Excellent communication and interpersonal skills, both verbal and written
Proficiency in various business productivity systems
Ability to balance multiple tasks with changing priorities
Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization
Self-starter capable of working independently and ensuring to meet deadlines
Excellent communication and interpersonal skills, both verbal and written
Valid Driver's License and a Motor Vehicle Record that meet The Company's driving standards
Education and/or Experience
Bachelor's Degree in Business, or related field required (MBA or Master's Degree is preferred)
Six Sigma Black Belt or Green Belt, Continuous Improvement preferred
Minimum 4 - 6 years' management experience managing a diverse operation with multiple business units preferably in the Telecommunications, System Integration, Audio Visual or Construction industry
Demonstrated knowledge and experience with construction or project management theory and practices preferred
Familiarity with AV or other electro - mechanical systems a plus
Extensive experience developing and implementing business processes and streamlining operations
Experience with planning, implementing and managing the activities of an installation workforce through recruiting, training, scheduling and best practices techniques
Experience in business/strategic planning and execution, including diligence, acquisition and integration a plus
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The work environment is generally moderate in noise (inter-office conversations and computers/printers).
Physical Requirements
The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
This position regularly requires employees to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment
$59k-115k yearly est. 2d ago
General Manager
Landscape Workshop 4.1
Manager job in Richmond, VA
As a General Manager (GM) at Landscape Workshop, you own the performance, culture, and growth of your branch. You'll set the tone for safety, excellence, and customer service while building and leading a team that delivers consistent, high-quality results. With robust support from our corporate team back-office services, recruiting, training, equipment, marketing, and more; you'll have the tools to succeed, but the branch's performance is ultimately yours to lead.
Our customers expect the same Landscape Workshop experience “Quality Service - Dedicated Professionals Proactive Management” from every branch. As GM, you ensure that promise is kept.
Key Responsibilities:
Leadership & Culture
Build and sustain a performance-driven, safety-first culture.
Model and reinforce our values with all team members, ensuring consistent communication of policies, expectations, and company goals.
Operational Excellence
Oversee production schedules, resource planning, and quality control across multiple projects.
Maintain labor efficiency and optimize workflows for maximum productivity.
Financial & Sales Performance
Achieve or exceed budgeted financial goals by managing expenses, labor, and revenue growth.
Partner with your Business Development Manager to drive new sales opportunities and revenue streams.
Understand and leverage financial statements to make informed decisions.
Customer Satisfaction & Retention
Ensure delivery of exceptional service to achieve 90%+ customer retention.
Oversee site visits, proactive communication, and adherence to company quality standards and 13-Point Plans.
Team Development
Recruit, train, and mentor Account Managers, Field Managers, and crews.
Identify high-potential team members for advancement and actively develop their careers.
Conduct regular performance reviews and provide actionable feedback.
Continuous Recruitment
Maintain an active recruiting pipeline to meet current and future staffing needs.
Qualifications:
Experience: Minimum of 3 years managing teams in a production or service environment, including hiring, training, and performance evaluation.
Sales & Service: Proven success managing customer relationships and driving revenue.
Technical Skills: Ability to complete takeoffs and estimate maintenance work; comfortable managing multiple projects simultaneously.
Financial Acumen: Experience interpreting financial statements and using metrics to guide decisions.
Education: Two- or four-year degree in horticulture, landscape management, or related field preferred (industry experience/certifications may substitute).
Communication: Strong written and verbal communication skills in English.
Leadership Mindset: Commitment to developing people both professionally and personally.
Why Landscape Workshop?
We invest in our leaders by providing comprehensive support: recruiting, HR, financial systems, equipment, marketing, insurance, real estate assistance, and executive coaching. You'll have the freedom to run your branch like an entrepreneur with the backing of a strong, growing company.
$53k-109k yearly est. 3d ago
Department Manager
Teksystems 4.4
Manager job in Sandston, VA
The Department Manager will recruit, hire, train, manage, supervise, promote, discipline and discharge, if necessary, all department staff. Effectively manage all human resource issues (and escalate as needed) per Company policies and procedures. Complete recommendations for employees' performance ratings, promotions and pay
changes.
* Provide guidance and mentoring to meet all department goals and objectives.
* Manage the workload distribution of department staff.
* Plan for, manage, monitor and maintain project profitability to achieve Company
goals.
* Managing scopes of work that may include structured cable, audio-visual, security, life
safety, estimating or BIM.
* Participating in and/or facilitating the bid process.
* Manage all related quality and safety issues on customer work.
* Act as the Company liaison for interface with customer representative(s).
* Create, develop and implement account process improvement(s).
* Other responsibilities as assigned.
*Skills*
leadership communication, data center operations, fiber optic, rack and stack
*Top Skills Details*
leadership communication,data center operations,fiber optic,rack and stack
*Additional Skills & Qualifications*
Must be self-motivated, positive in approach, professional and lead others to create,
develop and implement project process improvement(s).
* Must promote the Company culture and mission to all employees, vendors, clients and
business partners.
* Must possess proven problem-solving skills, critical thinking skills and the ability to
effectively read, write and give oral presentation(s).
* Must have proven high skill level to interpret blueprints and other project documents,
including but not limited to, specifications, reporting and quality requirements.
* Must able to travel within branch territory and/or regional territory as needed.
* Must possess the ability to learn Company and customer project management
systems.
* Must be able to successfully secure and maintain a Company sponsored American
Express Card.
* Regular attendance is mandatory.
*Experience Level*
Expert Level
*Job Type & Location*This is a Permanent position based out of Sandston, VA.
*Pay and Benefits*The pay range for this position is $120000.00 - $150000.00/yr.
PTO
Health Insurance
Training
*Workplace Type*This is a fully onsite position in Sandston,VA.
*Application Deadline*This position is anticipated to close on Jan 26, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$120k-150k yearly 1d ago
KFC Restaurant General Manager G135138 - TAPPAHANNOCK [VA]
KFC 4.2
Manager job in Tappahannock, VA
Getting Started
*
Job you are applying for:
KFC Restaurant General Manager
at the following location(s):
G135138 - TAPPAHANNOCK [VA] - Tappahannock, VA
Resume Application
View Job Description - KFC Restaurant General Manager
Description:
Looking for a rewarding career in the fast-food industry? KBP Foods, a leading franchisee of KFC, is hiring a Restaurant General Manager for our growing team. With over 800 locations nationwide, we offer an exciting work environment and numerous opportunities for advancement. As the Restaurant General Manager, you will have the chance to lead a team, implement strategies, and make a real impact on the success of our business. Join our team and be part of a company that values its employees and promotes a positive work culture. Apply now and take the first step towards a fulfilling career with KBP Foods.
What's in it for you:
Annual awards trip based on restaurant performance. Top 10 % of GMs in each region attend.
Ability to develop your leadership skills and seek above store level opportunities with our internal leadership development program.
Employee perks such as cell phone discounts; Saving Match Program, Employee Assistance Program through KBP Cares.
Earn your GED for free, college scholarships and free online tuition.
Medical, Dental, Vision benefits and accrued PTO
Free shift meal and an employee discount at our KFC restaurants.
Paid Training
Bonus Program: As a Restaurant General Manager, you will be eligible to participate in a Bonus Program, which is paid out every period, based on restaurant performance.
What a day in the life for a Restaurant General Manger can look like:
Control profitability by following cash control/security procedures, maintaining property inventory levels, managing labor, reviewing financial reports, and taking appropriate actions.
Recruit, interview and hire Team Members, Shift Managers and Assistant General Managers.
Coach and train all employees in operational excellence to ensure restaurant success.
Complete inventory counts every other week.
Ensure the restaurant is kept clean, and the team provides an exceptional visit for the guests with friendliness and a quality product.
Requirements:
What you bring to the table:
Minimum 1 year of experience as General Manager in food service or retail environment, including Profit & Loss responsibility preferably in quick serve restaurant (QSR).
Managers must be at least 18 years old.
Availability to close the restaurant at least two nights a week.
Ability to lift, carry, stack, push or pull heavy objects. Stand and walk constantly for entire shifts. Maneuver through compact spaces safely and operate restaurant equipment.
What KBP brings to the table:
KBP Foods, a part of KBP Brands is a leading restaurant franchise group with a clear vision: to create a great place to work, a great place to eat, and a great place to own. We're looking for dedicated individuals that align with our core values and are passionate about Diversity, Equity, Inclusion, Belonging (DEIB+), Growth Opportunities, and a Positive Culture.
•Grown to over 1,000 restaurants in 20 years.
Opportunities in 31 states
Over 50% of store leadership has been promoted internally in the last year.
If you are looking to be part of an energetic, entrepreneurial company with countless opportunities for growth - personally, professionally, and financially - then a career with KBP Brands IS the right fit for you.
Additional Info:
Restaurant General Manager Employees are entitled to compensation commensurate with skill and experience. The exact compensation will vary based on skills, experience, location, and other factors permitted by law and will be discussed during the hiring process. The expected starting compensation ranges for new hires in this position in various states and jurisdictions are as follows:
State of Maryland: $53,000 to $58,000
State of New York: $55,000 to $60,000
New York City: $65,000 to $70,000
Cincinnati, OH: $54,000 to $58,000
Open
Alert
Close
Disability Accommodation for Applicants
KBP Foods is committed to providing individuals with disabilities with reasonable accommodations in its job application and hiring process. If you have difficulty using our on-line application system because of a disability, you may contact us at the following email address and phone number: ************************ or **************.
This email address is reserved for individuals who require an accommodation due to a disability only. The KBP Foods representative who monitors this email account will not have access to existing profiles in the system and will be unable to provide any application status updates.
$65k-70k yearly 6d ago
Restaurant Manager - Hiring Now!
Hardee's 3.6
Manager job in Brandermill, VA
Click HERE to Apply!Job Title - Restaurant Manager/Hardee'sNOW HIRING EXCEPTIONAL RESTAURANT MANAGERS - If you are passionate about making a difference for our guests and our team members, every single day, can manage and motivate team members through positive and respectful leadership, strive to exceed company standards in service to guests, food quality, food safety, and cleanliness and recognize your team members for a job well-done. You are just what we are looking for.If this is you then COME JOIN OUR AMAZING TEAM, make new friends, develop your career skills and have fun. Great pay, benefits and opportunity for advancement.Who Are We?"WE BELIEVE IN PEOPLE"Boddie-Noell is a family owned Christian based company and is the largest franchisee of Hardees restaurants in the United States. Our purpose is to use the resources of our company to provide opportunities for our people and be a positive influence on peoples lives wherever and whenever we can.What is our Team Approach?Our managers do not manage from a distance but instead alongside crew employees in order to be more effective, resolve guest complaints, maintain product quality, and fix any problems as they arise. Working alongside other crew members allows our managers to teach others and lead by example.What Will You Do?Job Purpose StatementTo operate the restaurant in the absence of the Senior/General Manager. Assist in achieving salesgrowth through maintaining the highest standards ofquality, service, and cleanliness with constant focus on profitability.Job FunctionsInterview and hire qualified staff to operate the restaurant based on company standards and in compliance with state and federal regulations.Schedule sufficient staff to operate the restaurant and accommodate guest flow. Manage labor costs to meet company standard.Train and develop crew under the direction of the Senior/General Manager.Maintain a cooperative, harmonious working relationship with management team and crew. Provide coaching, counseling, and discipline as warranted. Assist with crew member duties a needed.Conduct crew and management team meetings as needed to discuss operation procedures, promotions, safety, security, training, etc.Maintain an adequate supply of all products and items necessary to operate the restaurant. Control inventory to meet company Food Cost Variancestandard.Maintain reports and records based on company standards and in compliance with state and federal regulations.Maintain building and equipment using proper operating, cleaning, and preventive maintenance procedures.Responsible for all cash. Ensure adherence to cash procedures.Ensure personal appearance meets company standard and displays professionalism at all times.Recognize and adhere to all HR, sanitation, safety, and security policies and procedures to ensure a safe and compliant environment for all.Consistently exhibit the actions/behaviors which best demonstrate BNEsVision and Values; perform other tasks as directed by management; and at all times represent Boddie-Noell Enterprises, Inc. as a professional in every aspect of performance.* Note: BNE will make reasonable accommodations as required by the Americans with Disabilities Act. What Will You Need?Must be 18 years or older Must meet Physical demands required of the role Must be able to lead, recognize and train successful talent2 years of management experience Available to work all shifts and weekends Ability to pass background check and drug screen Valid Drivers LicenseStrong conflict-resolution skills Consistent and ReliableCheerful and Positive AttitudeExcellent communication skills Loves Serving and Helping OthersWhat is in it for You?Now Paying WeeklyFun & Flexible Work EnvironmentPaid Training 401K Vacation, Sick, Holiday & Bereavement pay Discounted Meals During ShiftMedical, Dental, Vision & Life InsuranceOpportunity to AdvanceBonus ProgramCompetitive Pay Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.Workplace Caring Culture - We've created a culture of family and team that exist in each of our restaurants. Our treatment of employees is well known in the restaurant field where we enjoy some of the best retention of long-term employees in the industry.Helping Hands - Employee assistance fund that provides financial help to Boddie-Noell employees in time of need.Corporate Chaplains - Offers care to employees with personal and professional life issues.*Veterans and those with previous military experience are encouraged to apply!EOEBoddie-Noell Enterprises, Inc., an independent franchisee of Hardee's Restaurants LLC
Required
Preferred
Job Industries
Food & Restaurant
$47k-57k yearly est. 1d ago
Manager, Claims Customer Service
Gnw
Manager job in Richmond, VA
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day.
We apply that same compassion and empathy as we work with each other and our local communities, Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.
Our four values guide our strategy, our decisions, and our interactions:
Make it human. We care about the people that make up our customers, colleagues, and communities.
Make it about others. We do what's best for our customers and collaborate to drive progress.
Make it happen. We work with intention toward a common purpose and forge ways forward together.
Make it better. We create fulfilling purpose-driven careers by learning from the world and each other
POSITION TITLE
Manager, Claims Customer Service
POSITION LOCATION
This position is available to Virginia residents as Richmond or Lynchburg, Virginia hybrid in-office applicants or remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin.
*Hybrid in-office would be required if you reside within 50 miles of our Richmond or Lynchburg, VA office.
YOUR ROLE
As an Operations team member, you'll play a crucial role in delivering world class customer service and capabilities to our policyholders-now and in the future. The Claims Customer Service Manager is the key person responsible for developing and maintaining an excellent service culture. The position carries full supervisory responsibilities, with the individual expected to effectively manage a team of non-exempt Customer Service Representatives (CSRs). In addition to ensuring that all department phone service and transaction metrics are met or exceeded, the individual is expected to motivate and energize the team, coach and develop individual team members, and collaborate effectively with peers. Strong interpersonal, organizational, analytical, and communication skills are required.
WHAT YOU WILL BE DOING
Manage a team consisting of 12-15 associates tasked with providing exceptional phone and transaction-based customer service, cultivating an environment of inclusiveness within the team.
Oversee the operation of a call center team to include setting performance metrics and team goals as well as ensuring the achievement of those metrics through effective management.
Communicate effectively with employees to provide coaching and feedback, identify development opportunities pertaining to personal and professional growth, and reinforce positive results.
Drive individual and team accountability, motivate and manage team to meet and exceed service goals and increase productivity, with the result of delivering quality service efficiently.
Implement activities that drive employee engagement and support the desired company culture.
Act as point of contact for the team in handling escalated situations, providing feedback, and identifying process improvements to improve customer experience.
Drive quality phone service by being involved in call quality (SQM) initiatives.
Coach for results using daily, weekly and monthly reports from surveys and feedback.
Collect and analyze data to maximize resource efficiency through scheduling and work allocation, monitoring past trends, applying knowledge of future events and understanding of capacity model data.
Develop and maintain partnerships with training, quality, compliance, legal, and other areas to reinforce system, departmental, and administrative procedures.
Promote a sense of teamwork within the team and company.
Acquire, maintain, and enhance product and technical knowledge to provide World Class Service to all customers he/she interacts with (internal and external)
Work with leadership to understand business strategy, direction, tactical and strategic requirements and recommend process improvements as appropriate.
Other duties and/or special projects as assigned.
Provide recognition and celebrate successes.
WHAT YOU BRING
Demonstrated ability to build and lead a strong motivated team by providing guidance, feedback and day to day direction for associates
Excellent collaboration skills
Proven ability to influence, negotiate and communicate with internal and external customers through verbal and written formats
Ability to interpret data and analyze trends on inventory/capacity/service levels
Demonstrated effective coaching and feedback skills
NICE TO HAVE
Bachelor's Degree or a minimum 4+ years prior leadership experience
Prior leadership experience in a contact center environment, specifically Claims contact center
LOMA, AHIP, or other Insurance Industry designation
Employee Benefits & Well-Being
Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives.
Competitive Compensation & Total Rewards Incentives
Comprehensive Healthcare Coverage
Multiple 401(k) Savings Plan Options
Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
Disability, Life, and Long Term Care Insurance
Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
Caregiver and Mental Health Support Services
ADDITIONAL
The base salary pay range for this role starts at a minimum rate of $58,800 up to the maximum of $110,900. In addition to your base salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the target earning opportunity is 10% of your base compensation. The final determination on base pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity within the organization.
$58.8k-110.9k yearly Auto-Apply 7d ago
Customer Service Manager
International Paper 4.5
Manager job in Petersburg, VA
** Customer Service Manager **Pay Rate:** $69,500 - $92,600 _Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan._
**Category/Shift:**
Salaried/Full-Time/Onsite
**Physical Location:**
2333 Wells Rd.
Petersburg, VA 23805
**The Job You Will Perform:**
+ Responsible for providing overall direction and leadership to the customer support team.
+ Improve efficiency, profitability, and customer satisfaction by implementing service and operations strategies.
+ In addition to business improvement, provide team members with challenging work and developmental objectives, and will share both responsibility and accountability in the attainment of organizational goals.
+ Act as a front-line decision maker, managing major and significant customer accounts; some having enterprise agreements.
+ Provide significant process and/or product expertise and be a subject matter expert resource for other team members.
+ Receipt and processing of requests for price quotations, purchase orders, order changes, adjustments, and cancellations.
**The Skills You Will Bring:**
+ High school diploma or GED
+ Preferred Bachelor's degree in a related field or related experience and/or training; or equivalent combination of education and experience.
+ Preferred computer data-entry experience
+ Five or more years of customer relations experience in the containers and packaging industry required; experience in the corrugated box industry strongly preferred.
+ Builds Effective Teams
+ Collaborates
+ Customer focus
+ Decision quality
+ Directs Work
+ Drives Engagement
+ Ensures Accountability
+ Manages conflict
**About Us**
**The Benefits You Will Enjoy:**
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets
**The Career You Will Build:**
Leadership training, promotional opportunities
**The Impact You Will Make:**
We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you'll see why our team members say they're Proud to be IP.
**The Culture You Will Experience:**
International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.
**The Company You Will Join:**
International Paper (NYSE: IP) is the global leader in sustainable packaging solutions. With company headquarters in Memphis, Tennessee, USA, and EMEA (Europe, Middle East and Africa) headquarters in London, UK, we employ more than 65,000 team members and serve customers around the world with operations in more than 30 countries. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Net sales for 2024 were $18.6 billion. In 2025, International Paper acquired DS Smith creating an industry leader focused on the attractive and growing North American and EMEA regions. Additional information can be found by visiting internationalpaper.com.
International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or **************.
**Job Identification** 2000463
**Job Schedule** Full time
$69.5k-92.6k yearly 9d ago
Customer Service Manager
Holiday Barn Pet Resorts
Manager job in Glen Allen, VA
Job Description
Customer Experience Pack Leader/Manager - Holiday Barn Pet Resorts
We have an opening for a Customer Service/Experience Manager at our Glen Allen location, 3800 Mountain Road, Glen Allen, VA, 23060. The Customer Experience Manager at Holiday Barn Pet Resorts ensures that positive communication and representation of our company is maintained so that we can consistently provide high-level services for our furry guests. The focus day-to-day is on driving the best customer service experience at each point of contact, but we realize that this success happens well before the customer arrives at our business. The Customer Experience "Pack" is a large group, with eight to twelve front-end associates and five to seven department leaders throughout the company. Our Customer Experience Manager is an intuitive part of our "pack" and integrates our Holiday Barn values into all customer interaction points throughout all departments.
What are some valuable talents to bring to Holiday Barn?
Individuals who thrive on interacting with people and their pets, providing a high level of service and enjoy looking for growth opportunities. Experience in managing a customer experience team is a must and the ability to consistently train and grow this department within our company's goals. Leadership skills are also a must; we are a "pack" work environment, therefore we need individuals who can work within a leadership team and be a leader within the customer experience department. Basic pet knowledge - we don't expect you to be a dog or cat expert, but to have some pet experience is very helpful. Flexibility - we are a resort business, therefore candidates must be ready to work full time, which includes weekends, and holidays. The ability to motivate a "pack" - "Furrmazing" is one of our "pack" values, which means that enthusiasm for everything we do is a must.
Some Responsibilities
Build customer confidence by making every visit positive, engaging, knowledgeable and reassuring.
Help Holiday Barn realize our opportunities, focus on the day-to-day, but always keep an eye on future goals.
Learn and be able to provide necessary training and mentoring to our Customer Experience "Pack" to achieve our goals and work within our company values.
The ability to monitor company performance and initiate recommendations to our Facility Manager and Head of the Pack on solutions.
Have fun! We get to play with dogs and cats every day at one of Richmond's oldest and largest pet resorts.
This workplace is moderately and physically demanding. Candidates must have the ability to lift and push up to 50lbs, stand for extended periods, be able to bend, stoop, reach, and stretch, along with the ability to move pets within the facility, vehicles, up and down stairs, and in and out of enclosures. The workplace is typified as a loud working environment - barking dogs, high-pressure dryers, etc.
Requirements
2 years recent experience in providing excellent customer service.
2 years supervisory experience.
Strong leadership skills.
Data entry skills and proficiency with Windows applications.
Proven success with multi-tasking in a fast paced, team-based environment with attention to detail.
High School Diploma.
Basic pet knowledge and a love of dogs and other pets.
We are a resort, which means we're busiest on weekends and holidays. Candidates must be willing to work weekends and major holidays. Candidates should have availability to work opening and closing shift on weekdays, weekends, and holidays.
Full-time employees may be eligible for access to company-sponsored medical, dental and vision insurance, company-paid life and, long-term disability insurance, and paid time off.
Pay for this position begins at $24.00 - $30.00 per hour.
All communication will be via email. While we are excited to meet you, please keep our lobbies and phone lines clear for pet parents.
Holiday Barn is a drug-free workplace.
Holiday Barn is an equal opportunity employer.
$24-30 hourly 18d ago
District Manager-Richmond
Johnson Brothers 4.6
Manager job in Richmond, VA
Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world's top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry!`
Job Description:
This position is responsible for managing, coaching, developing, and motivating Sales Representative teams, implementing sales plans, achieving company and/or supplier goals, monitoring, developing, and maintaining account relationships as well as performing various administrative duties.
Job Duties & Responsibilities:
* Make sound judgments daily, seeing underlying concepts and patterns in complex situations.
* Create and communicate vision throughout Division.
* Inspire commitment throughout the Division to accomplish desired results.
* Lead change throughout Division and inspire a climate of experimentation.
* Cultivate an environment for high achievement and personal development for team members.
* Develop and empower team members.
* Establish division-wide accountability standards.
* Leverage differences to create a diversified team.
* Construct yearly business plans to include detailed product forecasting and budget management.
* Manage profitability of portfolio to meet plan goals.
* Ensure the team is on plan through continual monitoring.
* Work with key suppliers to ensure mutually set goals are being met.
* Construct programs that are driving results while maintaining profit goals.
* Create team synergy around critical suppliers/programs to ensure success.
* Understand all Johnson Brothers systems that are related to pricing/profitability: Schedules, Net Files, BDF's, and Supplier bill backs.
* Foster a good working relationship with all key suppliers.
* Work closely with key suppliers to drive agreed-upon programs and goals.
* Manage portfolio priorities to ensure key suppliers have the correct exposure/focus.
* Work with suppliers and supplier reps to create a winning atmosphere within Division.
* Leverage management relationship in top accounts to drive JB success in market
Required Qualifications:
* Skills & Abilities
* Demonstrated leadership skills.
* Excellent interpersonal and communication skills with the ability to interact with all functional areas and organizational levels.
* Exceptional analytical and problem-solving skills.
* Presentation building and presenting skills
* Years of Experience
* 2-year minimum at a Sales Representative role or higher.
* Significant supplier management experience
* Education
* BS degree or equivalent work experience.
Candidate must pass criminal background and MVR
Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws.
Worker Sub-Type:
Regular
Time Type:
Full time
$81k-140k yearly est. Auto-Apply 19d ago
District Used Truck Manager
Kenworth Sales Company 4.6
Manager job in Ashland, VA
Bring your skills to the 2020 Kenworth Dealer of the Year! Kenworth Sales Company, a 38-location Kenworth and Isuzu truck dealership group, is looking for a District Used Truck Manager to join our team.
The District Used Truck Manager oversees the used truck operations for assigned dealerships within Kenworth Sales Company (East). S/he achieves sales objectives by planning, implementing, measuring, coaching, and managing the activities of the used truck departments.
Duties and Responsibilities:
Analyzes the Company's used truck sales potential in the context of cyclical industry conditions, economic indicators, and market base. Strategically aligns Customers and sales employees to maximize market penetration, Customer service and achieving sales goals.
Coordinates with other General Managers/District Managers, and the Corporate Sales Director to generate annual business plan(s) designed to achieve unit sales, gross sales, gross profit, and net profit targets. Compares monthly financial results to business plan and recommends course of action to improve or remedy department performance.
Enforces guidelines, policies, and procedures for the Company's used truck acquisition and used truck sales.
Supervises used truck inventory management and monitors inventory aging. Ensures stock truck inventory levels are appropriate, maintained, displayed and merchandised in a professional manner.
Oversees the Company's appraisals, trades, and purchases of used trucks: marketing in conformity with annual business plan.
Promotes a positive sales culture to achieve goals: assists in hiring, training, and retention of truck sales personnel. S/he will establish sales goals and hold the sales team accountable for performance. Meets with management regularly to review performance, pending sales, prospecting, marketing strategy, profit margins, and related issues.
Assists sales employees in person with inspecting and purchasing inventory, identifying opportunities, and meeting with Customers to foster excellent relations. S/he will keep the sales team up to date on current issues and strategies by conducting regular sales meetings, implementing proper advertising campaigns, sales promotions, and ensuring positive Customer service strategies.
Performs other duties as assigned by management.
Qualifications:
Ability to read, write, communicate and comprehend English instructions and information
High school diploma or the equivalent required. Bachelor's degree preferred
Excellent organization and supervisory skills
Five years commercial used truck purchasing, sales, and/or sales management experience required
Strong negotiation skills, including commercial transactions experience required
Strong verbal communication skills required; including group presentation/education
Professional personal appearance
BENEFITS:
Kenworth Sales Company promotes a progressive environment with an emphasis on teamwork, customer service, training and personal development.
Stability - Company is financially strong with an established base of customers and is well-positioned for continued expansion.
History of Excellence - Work for an award-winning dealership with a reputation for unsurpassed quality and customer service.
Excellent compensation and benefits package including comprehensive Health and Dental insurance, Flexible Spending Accounts (FSAs) with FLEX Card, Group Life Insurance, Short Term & Long-Term Disability Insurance, Voluntary Life Insurance, Corporate Holidays, Paid Vacation and Personal Leave, 401(k) plan with company match, and Voluntary Supplemental Insurance plans.
Veterans are encouraged to apply!
About the company:
Kenworth Sales Company is a family of companies based in Salt Lake City, Utah of over 38 dealerships in the Intermountain West and Mid-Atlantic regions.
An Equal Opportunity employer, Smoke Free/Drug Free Facility. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
$102k-173k yearly est. 19d ago
Assistant Day Support Manager
Community Assistance Network 3.5
Manager job in Richmond, VA
Job DescriptionBenefits:
401(k)
Company parties
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Tuition Reimbursement
Life Insurance
Paid Time Off
Job Summary
We are seeking a Day Support Assistant Manager to join our team! As the Day Support Assistant Manager, you will oversee the daily operations and activities of a day program, including supervising all programs and activities within the program and working closely with the program manager to ensure everyone is compliant with state and federal regulations. The ideal candidate has excellent communication and interpersonal skills, demonstrable experience in management, and a familiarity with federal and state regulations when it comes to Day services and social services.
Responsibilities
Oversee daily operations of the day support program
Work closely with the program manager to ensure all needs are being met
Maintain compliance with all state and federal regulations and guidelines
Schedule clients Activities
Maintain facility health and safety protocols.
Qualifications
Demonstrated experience with management desired
Strong familiarity with regulations on day support programs
A valid VA driver's license
Strong time management and organizational skills
Strong communication and interpersonal skills
Team Player
$65k-97k yearly est. 14d ago
Construction & Field Support Manager
Empower Brands 4.3
Manager job in Richmond, VA
The Franchise Construction & Field Support Manager serves as the construction subject matter expert, coach, and mentor for Archadeck franchise owners. In this highly influential role, you'll work directly with franchisees - many from non-construction backgrounds - to train, guide, and support them through every aspect of building a successful outdoor living business.
Approximately 70% of your time will focus on launching and ramping up new franchisees, helping them master the Archadeck construction process, hire and manage crews, and deliver projects that exceed homeowner expectations. 20% will focus on supporting established offices to improve production efficiency, profitability, and customer satisfaction. The remaining 10% of time will be spent training new franchisees, prior to launch of their business, in Archadeck construction standards and methods in a classroom environment.
Your mission: ensure every Archadeck location builds beautifully, safely, and profitably - while maintaining the quality and professionalism that define our brand.
Who We're Looking For:
You're a builder and a teacher. You have deep experience in carpentry, residential construction, and project management, but you also love to coach, simplify, and empower others. You're confident leading both classroom and on-site training. You understand how to hire, manage, and motivate subcontractor crews. And above all, you're passionate about helping small business owners grow and succeed.
Qualifications:
5+ years of experience in residential construction, framing, carpentry, hardscapes (pavers or concrete), masonry, roofing or general residential remodeling
Skilled and experienced in managing multiple crews and subcontractors
Experienced in job costing, scheduling, and quality assurance
Strong communicator and coach - able to train new business owners in both group and field settings
Comfortable balancing construction, operations, and relationship management
Familiar with permitting, inspections, and residential building codes
Travel-ready (up to 30%)
Key Area of Responsibilities:
Construction & Production Management Expert - Ensure franchise partners follow Archadeck's construction standards, processes, and best practices from project planning through completion.
Support Franchise Business Consultants (FBCs) in guiding franchisees through design consultations and proprietary pricing software.
Coach franchisees on planning, estimating, and executing outdoor living projects -including how to find, hire, train, and manage subcontractor carpenter crews.
Training & Development
Deliver engaging training to franchise owners on construction standards, production management systems, estimating tools, and product knowledge.
Continually refine training content and methodologies to improve operational efficiency and construction quality.
Serve as an ongoing resource for franchisees needing project support, troubleshooting, or guidance.
Production Program Development
Act as the internal owner for Archadeck's production management tools, software, and workflows.
Partner with IT, Operations, and Design teams to ensure software and systems work seamlessly for franchisees.
Coaching for Growth
Conduct one-on-one coaching sessions with franchise owners.
Analyze business and production metrics to identify opportunities for improvement.
Provide actionable strategies for achieving KPIs in marketing, sales, scheduling, customer satisfaction, and project margin.
Facilitate ongoing communication and accountability through coaching calls and periodic field visits
Performance Monitoring & Reporting:
Track and analyze franchise performance metrics, reporting trends and results to brand leadership.
Communicate progress, risks, and opportunities to the Franchise Operations leadership team.
Key Competencies:
Construction Mastery: Skilled in outdoor living construction, building codes, and job-site operations.
Mentorship Mindset: Patient, encouraging, and skilled at transferring knowledge to non-technical learners.
Operational Discipline: Strong understanding of estimating, scheduling, and process optimization and skilled at bringing clarity and order to complex, fast-moving construction environments."
Communication Excellence: Comfortable presenting in classroom, virtual, and field environments.
Collaborative Leadership: Works seamlessly with internal teams and franchise owners to achieve shared goals.
Why Join Archadeck
Be part of America's premier outdoor living brand with decades of industry leadership.
Help shape the success of entrepreneurs launching their own construction businesses.
Make a real impact - every day you'll see the results of your coaching in the form of beautiful backyards and thriving local businesses.
Competitive compensation, benefits, and opportunities for growth within Empower Brands.
About Archadeck Outdoor Living:
Archadeck Outdoor Living, part of Empower Brands, is the nation's leading designer and builder of custom outdoor living spaces - including decks, porches, patios, fire features and shade structures. With over 70 independently owned locations across North America, we bring design, craftsmanship, and professionalism to every backyard project.
We're growing fast - and we're looking for a Construction Field Support Manager who is passionate about residential construction and about helping others succeed. This is a unique opportunity to blend your field expertise with mentoring and operational coaching to help new and existing franchise owners thrive.
WHO WE ARE:
Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company's new website at EmpowerFranchising.com.
Note:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time. #LI-remote
$73k-108k yearly est. 14d ago
Business Manager - DR022
DHRM
Manager job in Richmond, VA
Title: Business Manager - DR022
State Role Title: 19223
Hiring Range: $90,000 - $95,000
Pay Band: 5
Recruitment Type: General Public - G
Job Duties
The Department of General Services seeks to hire a Business Manager to serve the Division of Real Estate Services (DRES). DRES supports state departments, agencies, and institutions and their public missions by providing high quality real estate that is cost effective and functionally efficient. DRES also manages the Commonwealth's broad real estate portfolio, ensuring compliance with applicable laws, policies, procedures, guidelines, and best practices.
This position provides general business management and oversight of the DGS DRES Lease Administration Team and administers the portfolio of DGS leases which currently includes approximately 550 office leases having $6.5 million in monthly rent expense. Also, the position provides financial and budget information to DGS management, the DGS Office of Fiscal Services and DGS Budget Office.
We've got great benefits!
DGS offers excellent health benefits at affordable pricing, pre-tax spending accounts, paid life insurance, paid Short- and Long-Term Disability benefits, paid holidays, vacation, and other leave benefits, wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching. Additionally, DGS is a qualifying employer for the Public Service Loan Forgiveness Program.
This position will be located in Richmond, Virginia and must report on-site. This position is eligible for a hybrid telework schedule (telework up to 2 days*/week) upon completion of an approved telework agreement.
Minimum Qualifications
• Ability to perform financial analysis of lease and purchase transactions including the ability to thoroughly understand leases and other legal documents
• Ability to reconcile lease and construction related billings against contract provisions and to allocate costs based on square footage or other appropriate drivers
• Ability to negotiate with landlords, property managers and contractors to resolve disputes assuring a professional tenant/landlord relationship.
• Ability to prepare all documentation and records required for lease and contract administration.
• Knowledge of program budget planning and development and analysis of cost deviations.
• Ability to manage multiple priorities within a fast-paced environment.
• Excellent interpersonal skills and ability to effectively communicate with different levels of management and staff.
• Highly skilled in the use of PC's (Microsoft Office Products).
• Knowledge and use of a database management system or a billing management system.
• Experience in public administration, real estate, business, economics or a related field
• Experience in accounting, financial analysis, or budget planning and development
• Experience in lease administration or property management
• Experience managing staff
Additional Considerations
• Experience performing financial analysis of lease and purchase transactions
• Experience processing and interpreting legal documents
• Experience reconciling lease and construction related billings against contract provisions and to allocate costs based on square footage or other appropriate drivers
• Experience negotiating with landlords, property managers and contractors to resolve disputes assuring a professional tenant/landlord relationship.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
The selected candidate must pass a criminal background check.
Applicants that indicate they have preferential hiring rights in the form of a yellow form or blue card must submit these to our office prior to the closing of the posting, in accordance with DHRM policy 1.30. Please note that only current and former employees of the Commonwealth of Virginia that will be or have been laid off are eligible for preferential hiring rights.
Sponsorship will not be provided for this position now or in the future. Confirmation of eligibility to work will be required at time of hire.
Notice: DGS will record information from each new employee's Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.
Fax, e-mail or mail applications will not be accepted. The online state application must contain all required information and fully respond to questions to be considered for this job opportunity.
For assistance or computer access, please visit your local Virginia Employment Office or contact our office ********************* or ************.
Applications will be accepted until a suitable pool of candidates is received. After 5 business days, this position may be closed at any time.
The Virginia Department of General Services is an equal opportunity employer. Minorities, individuals with disabilities, Veterans, and individuals with AmeriCorps, Peace Corps, and other national service experience are encouraged to apply.
Applicants in need of accommodation during the application and/or interview process may contact DGS at ************ for assistance.
Contact Information
Name: Human Resources
Phone: ************
Email: *********************
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
$90k-95k yearly 60d+ ago
General Manager
Diakon Logistics 3.9
Manager job in Sandston, VA
Company Profile
Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company.
The General Manager reports to the Regional Manager and oversees daily operations, ensuring compliance, efficiency, and revenue growth in appliance and furniture delivery. This role demands a strong leader with a cannot-fail attitude, proven background in appliance delivery/installation and furniture delivery/assembly, and the ability to build team capabilities, foster client relationships, and align with company strategy. They inspire self-development, energize teams, and collaborate cross-functionally to exceed goals while embodying the company's culture.
Responsibilities and Duties
Manage a fleet of independent delivery contractors, including recruitment, weekly performance reviews (service, profitability, claims, compliance), and structured skills checks to maintain and expand capabilities.
Ensure daily compliance before tendering routes; monitor loadouts, routes, and conduct weekly field audits for client satisfaction and team development.
Validate and correct in-home appliance/furniture installation procedures.
Build and maintain client relationships through effective, timely communication, secure additional routes for revenue growth.
Oversee P&L, including delivery/operating expenses, claims processes, travel, and budget goals.
Achieve client policies and goals; participate in weekly operations meetings, client calls, and provide location updates to Regional Manager.
Skills/Requirements
Proven leadership and motivational skills to drive performance.
Hands-on experience in appliance/furniture final-mile delivery, installation, and assembly.
Strong communication and relationship-building abilities; bilingual (Spanish) highly preferred.
Ability to thrive in time-constrained, metric-driven environments with quantitative root-cause analysis.
Proficiency in Excel and MS Office.
Bachelor's degree and 2-4 years in logistics/supply chain preferred.
Salary: $80,000-90,000/year, DOE; plus, benefits and potential for bonus
Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.
$80k-90k yearly 4d ago
Restaurant Manager - Join Our Growing Team
Ford's Garage
Manager job in Glen Allen, VA
Ready to quit your day job and jump into the restaurant industry with us? We're not your average restaurant, and we don't want your average Restaurant Manager, better known as a Hospitality Captain. Are you ready to have fun while building your career? We dont believe in the dull and mundane in fact, we adamantly reject it!
MINIMUM QUALIFICATIONS (with or without accommodation)
High School Diploma or High School equivalency required. Bachelors Degree preferred.
Must possess or be able to obtain a valid Manager food safety certification or any other food/alcohol certification, as required by state law
Able to stand for 10 hours and lift at least 50 pounds
Good hearing for safety and accurate communication
Must be able to read, write and speak in English
Must have reliable transportation
RESPONSIBILITIES AND DUTIES
Being strong brand stewards and ensuring each guest receives excellent service by leading and modeling our 1-4-7 philosophy.
Developing a strong and motivated team through recruitment, communication and training plans.
Identify strategies to retain and develop the best Team Members.
Leading Team Members through coaching, discipline and adherence to the brand standards
Executing positive financial results, including but not limited to meeting sales goal and optimizing P&L.
Ensuring that restaurant facilities are consistently meeting brand standards.
Being aware of and abiding by food safety practices and liquor service laws, including not overserving guests or serving underage Guests.
Ensuring compliance with all labor regulations.
Unique Benefits:
Work alongside, learn and grow from fellow GOATs. Whatever your goals are in life, our goal is to make you more prepared to get there.
When we win, you win! Performance-based bonus opportunities available
Become a part of a culture that creates connections between iconic brands and guests. Join the fun and ONE TEAM culture that makes us great!
We have a bunch of fun brands, and this role will give you discounts to eat at all of them. You also get a discount on our retail!
We use innovative technology for easy scheduling.
We have an open door policy because your voice always matters.
Refer a friendget paid for bringing on another GOAT.
Need medical insurance? Offered to all full-time team members.
Set your future up for success with our 401K program.
Get rewarded for working with us! Exclusive partnership discounts for theme parks, concerts, hotels and online shopping.
$42k-59k yearly est. 60d+ ago
Capital Outlay Business Manager
University of Mary Washington 4.3
Manager job in Fredericksburg, VA
Title: Capital Outlay Business Manager
VP Area: Administration & Finance - UMW
Department: Capital Outlay
Advertised Range: $51,069 - $55,167
Job Summary/Basic Functions
We have an exciting opportunity to join our team as the Capital Outlay Business Manager. This position will provide support, coordination, and direction regarding capital outlay, maintenance reserve, and non-capital construction project procurement, records management, reporting, and records retention for the University. Provide coordination and manage assigned departmental processes and responsibilities.
Required KSAs/Competencies/Qualifications
Demonstrated experience in administrative and financial responsibility in a large organization and/or government agency.
Substantial knowledge, skill and ability in facilities related recordkeeping including public procurement practices.
Knowledge regarding public procurement best practices and the DGS central electronic procurement website.
Strong writing, proofreading and editing skills.
Excellent organizational, communication, and customer service skills with the ability to meet deadlines and manage multiple tasks simultaneously.
Ability to perform high level administrative support in a higher education environment.
Significant computer expertise with knowledge of Microsoft Office applications, Adobe products, website publishing, electronic procurement systems and/or other automated office tools.
Required Experience:
Experience in capital outlay administration and/or public sector procurement in a higher education or government agency environment.
Additional Considerations:
KSAs
Budget management, purchasing, and human resource management skills.
EDUCATION
College degree in a related field.
Experience
Previous experience in working in higher education facilities administration.
LICENSURE/CERTIFICATION
Current or past certification as a VCA, VCO, VCCO, or other procurement certification.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. To be considered for this position a state application must be received through the online employment system at **********************
Selected candidate(s) must successfully pass a criminal history background check. Employment verification will be conducted to include current/previous supervisory employment reference checks. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions. For more information, please visit ********************************
The University of Mary Washington is an equal opportunity employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
$51.1k-55.2k yearly 60d+ ago
Assistant Manager - Prince George
Gap 4.4
Manager job in Prince George, VA
About the RoleAs an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.What You'll Do
Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
Recruit, hire and develop highly productive Brand Associate and Expert teams.
Own assigned area of responsibility.
Implement action plans to maximize efficiencies and productivity.
Perform Service Leader duties.
Ensure consistent execution of standard operating procedures.
Represent the brand and understand the competition and retail landscape.
Promote community involvement.
Leverage omni-channel to deliver a frictionless customer experience.
Ensure all compliance standards are met.
Who You Are
A current or former retail employee with 1-3 years of retail management experience.
A high school graduate or equivalent.
A good communicator with the ability to effectively interact with customers and your team to meet goals.
Passionate about retail and thrive in a fastpaced environment.
Driven by metrics to deliver results to meet business goals.
Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
Ability to travel as required.
The average manager in Tuckahoe, VA earns between $44,000 and $118,000 annually. This compares to the national average manager range of $37,000 to $92,000.