As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.
Why work at Zax?
BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings
FREE Meals On Shift & 50% Off Meals Off Shift
Paid Time Off
Paid Holidays
Paid Training
Early Access to Pay
Recognition Program
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys Assistant Manager Development Plan
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
Ensure team members receive proper training including ongoing coaching and development
Create an effective work schedule following company standards and local laws
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
Ensure service, product quality, and cleanliness standards are consistently upheld
Communicate performance concerns to your General Manager
Assist with performance reviews and mentor and develop team members
Create and maintain a positive culture and healthy team morale through recognition and leading by example
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Ensure processes, policies, and procedures are properly followed throughout daily operations
Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
Maintain compliance with federal, state, and local laws and guidelines
Utilize management tools and keep neat, accurate, and current records
Other responsibilities
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Immediately report all human resources and risk management concerns to your General Manager and District Manager
Escalate other concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 18 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
$38k-53k yearly est. 3d ago
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Salon Manager
Regis Haircare Corporation
Manager job in Carmel, IN
Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success.
Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry.
Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone.
At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975.
The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home.
Minimal Qualifications:
Current cosmetology or barber license and manager license as required by state/provincial regulations
Ability to work a flexible schedule, including evenings and weekends
Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner.
Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings).
Ability to resolve guest issues
Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues
Physical Requirements:
Standing for sustained periods of time
Frequent lifting up to 10 pounds, occasionally up to 25 pounds
Continuous repetitive movement with fingers, hands, wrists and arms.
Continuous grasping and reaching, often above shoulder level
Ability to be exposed to various chemicals and fragrances used in performing services
Ability to observe guest's hair, including close vision, color vision and ability to adjust focus
Ability to communicate with guest regarding services offered and requested and the guest's needs and wants
Occasional travel to meetings out of town, sometimes over night
You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions.
$35k-53k yearly est. 5d ago
Store - Huck's Assistant Manager
Huck's Market 4.3
Manager job in Greentown, IN
This is so much more than just a job! Come join a company where you have an opportunity to be an owner. We are a 100% Employee-Owned Company. It takes a special person to be an Associate with Huck's. Our standards for customer service and store cleanliness are extremely high. All our Associates are expected to give our customers fast, friendly service at all times.
Our golden rule: "The customer is the most important person in all our stores."
Job Title: Huck's Market Assistant Manager
Job Purpose:
Th Assistant manager is responsible for the proper and efficient operation of their shift, within company policy, in such a manner as to ensure that the shift contributes to the increased profitability of the store and to assist the managerinmanagement functions. An Assistant Manager must be willing to accept a promotion and assume the responsibilities of a store manager upon completion of training programs and as an opening is available. (The option to relocate when there is an opening is negotiable.)
Job Duties and Responsibilities:
General Management
Gives all customers prompt and courteous service, which includes using the gasoline intercom to greet customers and adhering to Best In Class standards
Observes shift operating hours at all times as assigned by the Store Manager including helping to fill shifts
Work the store manager's days off as well as at least two (2) evening shifts per week. We want to have our strongest associates in the store during peak hours.
Performs specific tasks as assigned by the Store Manager
Effectively communicates with store associates and management
Follows all federal, state, and local laws and ordinances pertaining to the operation of the store
Provides a role model of conduct for other associates in the store
Ensures Store Manager is made aware of all sales, cash, or operating discrepancies
Ensure all associates are in proper uniform and providing prompt, courteous customer service
Bookkeeping
Completes a shift change report at the beginning and end of the shift according to company policy
Properly records all hours worked by clocking in/out on the computer at the store.
Rings all sales as discussed in the Policy Manual and Basic Training Manual
Accurately records all over rings and refunds
Completes daily paperwork and makes store deposits as directed by the Store Manager
Human Resources
Treats all associates with dignity and respect and uses the proper personnel management techniques
Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance
Security
Ensures all associate shift procedures are followed
Ensures a safe shopping and working environment
Ensures cash and merchandise in the store are handled in a secure manner according to company policy
Ensures vendor check- in procedures are followed per company policy
Merchandising
Keeps coolers, drink boxes, store shelves, and displays fully stocked and fronted at all times
Properly cleans and maintains equipment and readies high margin products such as coffee, fountain drinks, etc. as directed by Store Manager
Uses correct pricing as listed on the DSD or grocery book for all merchandise
Maintenance
Ensures store appearance reflects company expectations and standards
Floors are kept clean, waxed and buffed to a high gloss shine
Store windows and all glass are clean
Parking lot is swept daily, kept clean and in good repair
Ensures rest rooms are clean and in good working order
Reports any maintenance problems that cannot be corrected immediately without assistance to the Store Manager
Ensures all food service areas are kept clean and follows all sanitation procedures
Safety
Ensures that lifting procedures are followed, per company policy
Ensures that ladders are properly used
Ensures that lifting procedures are followed per company policy
Ensures that wet floor signs are used, per company policy
Reports accidents promptly to store manager and corporate office
Huck's Bucks Loyalty App
Actively promote the Huck's Bucks Loyalty app to customers
Communicate to customers the benefits of signing up and using the app
Monitor transactions for potential misuse of points or discounts
Assist customers on how to sign up and use the app for discounts and redemption
Benefits:
Competitive salary commensurate with experience.
Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays.
Opportunities for career advancement and professional development within a growing company.
Employee discounts for food and fuel.
The Requirements, Duties, and Responsibilities list is incomplete but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload, or technical development).
Huck's is an equal opportunity employer. At Huck's we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classifications protected by law.
$34k-41k yearly est. 5d ago
Salon Manager
Smart Style
Manager job in Kokomo, IN
WHAT WE OFFER
If you're looking for an opportunity to #UnleashYourPotential as a leader and Salon Manager, you've come to the right place. Leading with style, kindness, compassion, and care puts you a cut above the rest. We might be just what you're looking for.
WHAT YOU'LL DO
You'll be the heartbeat of the salon managing all operations and providing leadership and tools for success.
Leading by example, you'll help your staff increase their clientele and the business. You will focus on the profitability of the salon and teach stylists the ins and outs of business.
You will set the example as well as provide all hair care services offered by Supercuts and ensure the highest quality is provided for each guest.
You will act as a coach and mentor to bring out the best in salon employees ensuring there is always a positive work environment.
You will hire, recruit, train, and handle conflicts and client complaints with ease and professionalism.
WE'D LOVE TO HEAR FROM YOU IF YOU MEET THESE QUALIFICATIONS
You lead by example, are customer service at your core, and can resolve challenges with professionalism.
You know how to bring out the best in others by being the best yourself in training, developing your team, creating a positive work environment, providing guidance on business and technical competency matters, and always keeping the salon's bottom line in mind.
You have a current cosmetology or barber license as required by state/provincial regulations.
You can and want to work a flexible schedule, including evenings and weekends.
You are tech savvy and can perform administrative tasks. You may be closing out the system at the end of the day.
You need to know how to read, write, and do basic math.
You need to be available to travel to mandatory meetings and training sessions, including overnight travel.
PHYSICAL REQUIREMENTS
You need good eyesight to observe a guest's hair, including close vision, color vision and ability to adjust focus.
If you enjoy moving around and staying active you can do that here. You'll be standing, lifting, and reaching for the stars. You need to be comfortable with lifting, bending, and performing repetitive movements, occasionally lifting 10-25 lbs.
We use chemicals and fragrances in our treatments which you will smell. You must be ok with fragrances and chemicals.
DISCLAIMER:
"You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions."
$35k-54k yearly est. 5d ago
Shift Manager
Buffalo Wild Wings 4.3
Manager job in Plainfield, IN
In most jobs, everyone doesn't spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that's just a Thursday night. This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.
GAME TIME ENERGY, LIFETIME EXPERIENCE
As a Shift Manager, you will supervise the operation of our restaurant on a shift-by-shift basis. You will also assist the management team in providing support and coaching team members to ensure tasks are performed effectively, helping create legendary experiences for guests.
HOME OF THE GREATEST OF ALL TIMES
Buffalo Wild Wings fuels moments worth sharing - for our guests and for our team members. And, when that means access to all these benefits - well, that's just another day at the office.
Weekly Pay
Flexible Schedule
Free shift meal and family dining discount*
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
YOU GOT THIS
Preferably, you have 2 years of restaurant or bar experience.
You are of minimum age to serve alcoholic beverages (or higher, per applicable law).
You know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills.
Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here.
Buffalo Wild Wings, Inc. is an equal opportunity employer.
* Subject to availability and certain eligibility requirements.
$27k-33k yearly est. 5d ago
Assistant General Manager
Carrols Restaurant Group, Inc. 3.9
Manager job in Noblesville, IN
ASSISTANT MANAGER
Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top.
SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls.
We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives.
Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more.
Essential Job Requirements:
Ability to work a 50 hour work week which will include nights, weekends and some holidays.
High school diploma or equivalent
Basic Computer Skills
Valid Driver's License and Personal Transportation
Out-going Personality
Job Responsibilities:
Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible.
Inventory Management
Bank Deposits
Training
Performance appraisals
Maintain a safe work environment for all employees and guests
Other duties as assigned
The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you.
If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today.
Carrols LLC is an Equal Opportunity Employer
$32k-46k yearly est. 5d ago
Branch Manager
Morales Group, Inc. 4.0
Manager job in Indianapolis, IN
About Morales Group:
Morales Group is a nationally recognized Indianapolis based MBE staffing company. We draw upon the unique spirit and ability of a globally diverse workforce to enhance our client's business agility, productivity and competitiveness. We believe we are here for a purpose - building better futures, one story at a time. Being part of our story means making the world better. Learn more: moralesgroup.net
Why Morales Group?
We want you to be part of our mission to build better futures. We believe in the relentless pursuit of growth and development of all our teammates. We show courage by communicating candidly and sharing bold ideas. We work humbly to create an inclusive and trusting community. And we are relentless in our pursuit of being a light to our clients and teammates.
If you are ready to jump on board with a high growth organization, Morales Group is the place for you. Join our globally diverse culture filled with deep camaraderie and passion for a bolder future. We need hungry, humble and people-smart leaders to help pave the way.
The Position:
The Branch Manager at Morales Group plays a key role in the success of our organization. The branch manager will supervise a staff as well as oversee the operations of their specified branch. They will also be responsible for the onboarding of new and at-risk clients to ensure that clients are continually moving towards an integrated use of the organization product lines and services. This position also will ensure the quality for services provided to our new and existing customer base. This Position will interact with recruiting, client services, payroll, sales and managementin the performance of daily responsibilities.
The Duties:
Manage multiple projects while continually identifying barriers to implementation & productivity.
Monitor and report on client metrics to continuously ensure satisfaction and partnership success.
Assist in client assignments and allocating human capital resources.
Identify process improvement opportunities and facilitate focus groups to address and implement changes.
Assist with goal setting and performance evaluations of operations team.
Monitor projects and/or staffing solutions to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
Be able to provide cost analysis on all current and past jobs.
Collaborate with the Executive Team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives
Responsible for total management of assigned territory to include, but not limited to: order fill ratio, client satisfaction, accurate payroll execution within teams, profitable sales growth of clients/territory, safety programs for effective risk management, associate development, expense control, continuous improvement of gross margins, increased profitability, and P & L management
Works closely with team on any workplace injuries that occur; ensuring team follows injury reporting process.
Actively works with safety team on light duty accommodations.
Attend and participate in monthly safety committee meetings.
Sales/Business Development:
Assist the client service/sales team on calls to current/future clients to develop a relationship with the current/future companies.
Assist the client service/sales team on calls to current/future clients to penetrate deeper into their organization with contacts and product offerings.
Ensure client satisfaction of key accounts through implementation of Quarterly Business Reviews
Resolve issues with at risk client(s) dissatisfaction and negotiate solutions that meet the at-risk client(s) needs.
Facilitate new on-site start-ups or entry into new markets.
Responsible for driving the company to achieve and surpass profitability, cash flow, and business goals/objectives.
Travel to customer sites, prospective customer sites, training and meetings as required.
Responsible for New client folders, safety tours, and safety programs within assigned territory.
Supervision:
Provide regular updates and work closely with Director of Operations and leadership to improve overall deployment of our organization products and services
Provided day-to day leadership and management that reflect the mission and core value of the company
Supervise and coordinate activities assigned by the Director of Operations
Provide solutions to both internal and external workflows to resolve issues that arise
Consistently attract, interview and recommend the employment of applicants for internal positions to retain a highly competent and qualified operations team
Responsible for the measurements and effectiveness of all processes, internal and external
Provide timely, accurate, and complete reports on the operating condition of the company
Assess team members strengths/weaknesses and utilization to assigned tasks, responsibilities, and accountabilities
Manage staff, preparing work schedules and assigning specific duties
Maintains good communication/working relationships with all departments in the organization
Reports all hazardous conditions/equipment to his/her manager immediately
Fulfills job responsibilities in accordance with the standards set out in the organization's “Code of Business Conduct”
Motivate and lead a high-performance team of managers and staff; attract, recruit, and retain associates and facilitate management career development program.
Foster a success-oriented, accountable, and ethical environment within the company
The Qualities:
Knowledge of other languages is helpful but not required.
Previous experience leading a high performing team, preferably in staffing.
Ability to coach, mentor and develop direct reports.
Strong communication skills and with great active listening skills.
Ability to be accurate, concise, and detail oriented.
Lives our core values daily of being humble, being courageous and being a light.
Knowledge of Department of Labor Laws both Federal/State specific preferred
High School and Higher Education preferred
Morales Group Benefits:
Health insurance - Medical, vision, dental and life insurance plans available.
Disability Insurance - Short-term and long-term coverage.
Paid Baby Bonding Time - because family is important.
Competitive PTO (Paid Time Off)
401k Plan - for saving for the future.
Professional Development - From our Udemy partnership to monthly workshops to continuing education tuition reimbursement program - we believe in developing our team.
A culture of Giving Back - Paid Volunteer Hours
Passport Program - we want to keep the team engaged in the culture we have built.
What we value:
Be Humble
Show up with no Ego and serve others.
Be Courageous
Be willing to step out for what is right and use your voice.
Be a light
Shine bright when there is darkness.
Be Gritty
Stay hungry, overcome challenges, produce results
Morales Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$42k-59k yearly est. 1d ago
Assistant Manager - Facilities / Automation
Aisin World Corp. of America 4.5
Manager job in Franklin, IN
Job Title: Assistant Manager - Facilities / Automation
Company: AISIN World Corp. of America
Department: Operations - Production & Logistics
Responsibilities
The incumbent is expected to perform the following functions that the company has determined are essential to this position:
Ensuring safety policies and procedures are followed in all aspects of the position and duties.
Assessing and correcting building and facility equipment abnormals and breakdowns.
Coordination of all contracted and non-contracted maintenance of facility and equipment.
Maintaining and improving building and grounds infrastructure and support systems.
Coordinate and monitor contractors, preventive maintenance, and inspections of fire suppression systems and improvement projects.
Implement/maintain operational improvements and upgrades to the building monitoring and access control system.
Ensuring effective and safe use of warehouse equipment.
Ensuring OSHA/Safety compliance for all staff; will function as facility safety manager.
Identify energy/operational cost reduction and reliability/quality improvement projects.
Overseeing section budgets and expenditures advising senior leadership on spending.
Aid in sourcing, implementation, and maintenance of all automation projects.
Develop and implement facility support fixed asset expenditure requests and projects.
Exceptional understanding of warehouse management procedures.
Other tasks and duties as assigned.
Required Skills and Abilities
Essential Skills and Experience:
5+ years of leadership and facility/equipment maintenance.
Proficient computer skills.
Outstanding communication skills, both written and verbal.
Outstanding organizational, multitasking, and critical thinking skills.
Strong people skills, motivating and disciplining staff.
Capable of reading and understanding equipment and building diagrams and schematics.
Ability to operate boom lifts, scissor lifts, and forklifts to perform needed tasks as required.
Beneficial Skills and Experience
Warehouse Automation and Information Technology
HVAC, Plumbing, Electrical Systems experience.
Working in a multi-cultural operation.
Education/Training/Certifications
Bachelor's degree in Electrical, Mechanical, or related Engineering degree preferred.
TPS/Six Sigma Training or Education
Travel Requirements
Approximately 10 %
Must be willing and available to travel to such locations and with such frequency as is necessary and desirable to meet business needs.
Work Environment Requirements
With reasonable accommodation:
Must be able to operate a personal computer, telephone, and other office equipment.
Must perform job duties onsite, when necessary, except those duties that are customarily or by their nature performed offsite (for example, offsite customer visits).
Must be able to work effectively in a fast-paced environment.
Must be able to work on multiple assignments at once, and complete assignments within deadline and budget (if applicable) with satisfactory quality.
Must be able to operate as an effective team member.
Must be committed to a high standard of safety and be willing and able to comply with all safety laws and all company safety policies.
Attendance/Work Hour Requirements
Must maintain an acceptable attendance record.
Must be willing and available to work weekends and holidays as necessary and desirable to meet business needs.
$54k-73k yearly est. 2d ago
District Manager
Ecolab 4.7
Manager job in Plainfield, IN
As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource.
Nalco Water, an Ecolab Company, is seeking a District Sales Manager to join our industry leading sales team. You'll be responsible for revenue and profit growth of programs and services in targeted accounts in the Nalco Water Manufacturing and Pharma Business. Using a consultative sales approach, you'll build relationships with existing customers by executing system assurance programs that meet their key business needs. With strong account leadership, you'll also convert strategic competitive accounts and sell new technologies to current customers. This role will have a team of District Sales Representatives and Field Service Representatives reporting into it.
What's in it For You:
The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
The ability to make an impact with a company that is passionate about your career development
Paid training held in the field and at Nalco Water Headquarters in Naperville, IL
Enjoy a flexible, independent work environment
Receive a non-decaled company vehicle for business and personal use
Comprehensive benefits package starting day 1 of employment - medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!
What You Will Do:
Drive profit growth to meet defined district profit increase goals by developing and executing a district plan to maximize revenue
Regularly interact across functional areas with senior management or executives to ensure objectives are met
Generate sales forecasts and accurately predict revenue on a monthly basis
Participate in strategic & tactical planning for the district by leveraging, allocating, and maximizing ROI for all tools and resources
Construct business plans incorporating essential market drivers and all obtainable analytics, while monitoring and adjusting plan according to shifts, emerging conditions, and threats to the business
Demonstrate strong leadership by, championing corporate initiatives, and by planning and leading District Meetings
Provide continuous coaching and development team of sales engineers and technical service representatives to create and maintain value
Ensure all new hires achieve training standards that lead to expertise in discussing products & services
Take action quickly to address performance deficiencies. Maintain documentation and apprise appropriate others of the status of performance issues
Support team and internal partners in identifying trends, understanding market conditions, and sharing expertise and knowledge
Reinforce a clear vision for the team corresponding to strategic objectives
Work closely with large, strategic, current and prospective customers to understand business needs
Position Details:
Candidate must reside within a commutable distance from Major Cities inIndiana and Ohio including Indianapolis and Cincinnati
Territory will include: Indiana, Ohio, and Northern Kentucky
25% overnight travel required
Minimum Qualifications:
Bachelor's Degree
5+ years leading and developing teams
5+ years of successful technical sales or outside sales experience utilizing a consultative sales approach
Ability travel as required to support the district
Position requires a current and valid driver's license
No Immigration Sponsorship available for this opportunity
Physical Requirements:
Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)
Ability to perform essential functions of the job, with or without reasonable accommodation
Preferred Qualifications:
Bachelor's degree in Engineering (Chemical, Mechanical, Industrial), or Life Sciences (Biology, Chemistry, etc.); MBA preferred
10+ years of successful technical sales or outside sales experience to include calling on multi-level plant or facilities management, and developing executive-level relationships
Extensive knowledge of boilers, cooling towers, and wastewater treatment systems highly preferred
About Nalco Water:
In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
Annual or Hourly Compensation Range
The total Compensation range for this position is $142,100-$213,200 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
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$142.1k-213.2k yearly Auto-Apply 13d ago
Customer Service Manager
Humane Society for Hamilton County 3.5
Manager job in Fishers, IN
Customer Service Manager Humane Society for Hamilton County (Fishers, IN) Starting Salary: $50,000
Schedule: Full-time - includes some nights and weekends. Reports to: Director of Operations
Lead. Steady the front door. Save lives.
Our Customer Service team is where the public meets our mission - adoptions, intakes, questions, emotions, and everything in between. We're looking for a Customer Service Manager who is calm under pressure, clear communicator, and always setting the team up to succeed. If you love leading people, creating strong systems, and delivering a customer experience that feels professional
and
human - you'll thrive here.
What You'll Do
Lead the daily operations of the front office/customer service team - overseeing staff performance, coaching, and accountability.
Ensure every customer interaction is high-quality, mission-aligned, friendly, and professional.
Train, assign, oversee, mentor, and (when needed) address performance issues to meet standards.
Ensure shelter adoption team protocols and processes are effective and used consistently.
Support and oversee intake and adoption processes, making sure the public receives accurate information.
Step into tough moments: guide employees through complex situations and resolve escalated complaints/disputes.
Build staffing coverage: ensure shifts are staffed, approve time off, and fill open shifts.
Oversee supply ordering and inventory to keep the front office fully stocked.
Track the details that matter: update contact info in PetPoint and keep adoption plans organized.
Prepare monthly and yearly shelter reports for Board meetings.
Support adoption counseling as needed: greet customers, answer phones, route calls, counsel/match adopters, and complete paperwork.
Monitor Lost & Found resources (Craigslist, Indy Lost Pet, shelter lost reports) for possible matches.
Close the day strong: reconcile cash drawer and credit card totals during end-of-day process.
Partner with the Director of Operations to identify ways to increase revenue streams and improve front office results.
Who You Are
You embrace a No-Kill Philosophy and lead with integrity.
You're a self-starter: you don't wait to be told what's broken - you fix it.
You're confident in conflict resolution and can de-escalate with professionalism and empathy.
You thrive in a fast-paced environment with heavy multitasking and shifting priorities.
PetPoint experience is preferred.
You're a strong communicator (written and verbal) and can coach others clearly.
You're a motivating, diplomatic “people person” who builds trust and morale.
You're flexible for nights/weekends.
You can work in an environment with animal sounds, smells, and allergens.
You have experience with behavior modification/testing programs.
Why You'll Love Working Here
At HSHC, compassion meets excellence. We offer: Full benefits (medical, dental, vision, disability, life insurance) Generous PTO starting day one Matching 401(k) Employee pet perks - including vaccines, meds, and supplies at cost or free Professional development and certification funding The chance to make every day count for the animals who need us most
Ready to lead with heart? Apply today - Please send your resume, cover letter, and salary expectations to *********************************
$50k yearly Easy Apply 22d ago
Customer Service Manager
Kedia Corporation
Manager job in Indianapolis, IN
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Customer Service Manager Job Purpose: Maintains customer satisfaction by providing problem-solving resources; managing staff.
Customer Service Manager Job Duties:
Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change.
Meets customer service financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Determines customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys; forming focus groups; benchmarking best practices; analyzing information and applications.
Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes.
Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Accomplishes information systems and organization mission by completing related results as needed.
Qualifications
Customer Service, Process Improvement, Decision Making, Managing Processes, Staffing, Planning, Tracking Budget Expenses, Analyzing Information , Developing Standards, Help Desk Experience, Emphasizing Excellence
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$35k-64k yearly est. 60d+ ago
Commercial Fleet Operations Manager
Now Courier 3.7
Manager job in Indianapolis, IN
Job Description
We're looking for a Commercial Fleet Operations Manager who thrives in a fast-paced logistics environment and knows how to turn people, equipment, and data into exceptional results. In this role, you'll lead and manage all aspects of commercial fleet operations with a strong emphasis on expedited delivery services. Ensure timely, cost-effective, and compliant transportation solutions that meet high-priority client needs while optimizing fleet performance and driver productivity.
Why Join Us?
✅ High-impact role with the ability to directly shape the success of the commercial fleet department.
✅ A dynamic, fast-paced environment where no two days are the same.
✅ Opportunities for growth and advancement within a thriving organization.
✅ Competitive compensation and benefits package.
If you're ready to take your career to the next level and lead a high-performing team to new heights, apply today!
Essential Duties and Responsibilities: Duties include, but are not limited to:
On-Demand Expedited Services
Oversee and coordinate all aspects of on-demand and expedited delivery operations, ensuring rapid response to urgent customer requests.
Develop and implement processes to prioritize, dispatch, and track expedited shipments, maintaining real-time visibility and communication with drivers and customers.
Collaborate with sales and customer service teams to understand client requirements for expedited deliveries and ensure service level agreements (SLAs) are consistently met or exceeded.
Monitor and analyze expedited service performance metrics (e.g., response time, delivery speed, customer satisfaction) and implement continuous improvement initiatives.
Train and support drivers and dispatchers in best practices for handling time-sensitive, high-priority deliveries.
Proactively identify and resolve barriers to on-time expedited deliveries, leveraging technology and cross-functional resources as needed.
Vehicle Management
Oversee the fleet of trucks and trailers, ensuring optimal utilization, condition, and reliability.
Implement preventative maintenance programs, schedule inspections, and coordinate repairs with service providers.
Manage vehicle acquisition, disposal, and lifecycle planning in alignment with operational and financial goals.
Ensure all vehicles comply with DOT, FMCSA, and company safety standards.
Driver and Employee Management
Hire, train, mentor, and evaluate drivers, dispatchers, and support staff to uphold safety, performance, and service standards.
Address safety concerns, performance issues, and implement corrective actions as needed.
Foster a culture of accountability, teamwork, safety, and continuous improvement across all personnel.
Lead and support teams through change, promoting constructive dialogue and an inclusive work environment.
Cost Control
Develop, monitor, and manage operational budgets, identifying opportunities to improve margins through efficiency and innovation.
Analyze fuel consumption, vehicle maintenance, and operational expenses to implement cost-saving strategies.
Compliance Management
Ensure operations adhere to federal, state, and local transportation regulations, safety standards, and company policies.
Monitor driver hours of service and compliance with all regulations.
Maintain accurate vehicle and driver records, conduct safety audits, and lead safety initiatives.
Handle sensitive information with discretion, maintaining confidentiality and compliance in all communications.
Data Analysis & Reporting
Use TMS and analytics tools to track fleet and operational performance metrics, including fuel usage, mileage, maintenance costs, and driver productivity.
Generate actionable reports to inform decision-making, drive continuous improvement, and support strategic initiatives.
Cross-Functional Collaboration
Partner with sales, customer service, and other internal teams to ensure service level agreements (SLAs) are met or exceeded.
Participate in service-oriented calls with customers and support business growth by exploring revenue opportunities.
Lead or support initiatives related to network optimization, capacity planning, sustainability, and operational expansion.
Supervisory Responsibilities: This job has supervisory responsibilities.
This role requires a strong leader with the ability to think critically, make data-driven decisions, and inspire teams to perform at their best.
Requirements
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of NOW Courier. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
Education and/or Experience: Bachelor's degree (B.A./B.S.) from a four-year college or university in business, supply chain, or operations; and 5 years of relevant experience and/or training; or equivalent combination of education. Previous management experience in an operational role is required. Previous experience working in the logistics and distribution industry is highly desired.
Knowledge, Skills, and Abilities:
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Proficiency in fleet management software and GPS tracking systems.
Knowledge of transportation regulations and compliance requirements.
Experience in logistics and operations management.
Leadership and team management abilities.
Ability to work in a fast-paced, high-pressure, deadline-driven environment.
Valid driver's license and clean driving record.
Highly organized and detail-oriented.
Resourceful and creative.
Must exhibit professionalism and effectively work with customers, contractors, vendors, and employees.
Proficient with commonly used office software, including but not limited to: MS Word, Excel, PowerPoint, Outlook, telephone, and internet communications.
Strong initiative to strive for continuous accuracy, quality, and timeliness of information.
Ability to build and maintain effective relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgement.
Ability to manage multiple projects and tasks simultaneously.
A genuine commitment to quality on behalf of the company while building a corporate culture committed to excellence is mandatory.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently will stand; walk; and lift and/or move up to 25 pounds without an assistive device (greater weights may be required with the use of an assistive device). The employee occasionally will climb or balance; stoop, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities
This job operates primarily in a professional office environment with minimal safety/health hazard potential. However, job duties may require one to operate in a warehouse environment with moderate safety/health hazard potential. The noise level in the work environment is usually quiet to moderate.
While the offices of NOW Courier are open from 8AM to 5PM, Monday through Friday, this job may require work beyond these hours and on the weekends.
Benefits
As an award-winning company, our employees are the most important force driving our continued success. We offer a challenging and supportive environment with opportunities to learn, grow, and contribute - that's why 93% of current employees would recommend NOW Courier to a friend for employment according to our annual Culture Audit.
We invite you to explore our company and bring your skills and expertise to our highly talented team of professionals who are passionate about their work. A satisfying and rewarding career with competitive compensation, comprehensive health care, 401k/profit sharing, paid time off, corporate philanthropy, employee & family events, and more is our commitment to you.
EOE M/W/Vets/Disabled
$55k-94k yearly est. 6d ago
District Manager
Subway-44951-0
Manager job in Fishers, IN
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$75k-125k yearly est. 22d ago
District Manager, IN/KY
Palm Bay International 4.6
Manager job in Indianapolis, IN
District Manager: IN/KY
If interested in this opportunity, please complete the survey at the link below:
***************************************************
Palm Bay International, a dynamic family-owned company, offers one of the nation's most comprehensive portfolios of imported wines and spirits, including over 50 suppliers from around the globe. Among Palm Bay's most valued assets is its remarkable network of long-term partnerships with the foremost wholesale companies in all 50 states, as well as the Caribbean, Mexico, and Central America. With the crucial collaboration of these partners, Palm Bay's portfolio is able to meet the needs of every level of the industry, from independent restaurants and retail stores, to chain accounts, supermarkets, hotels, airlines, cruise ships, duty-free accounts, and U.S. military bases. This impressive roster of brands, accounts, and relationships positions Palm Bay as a major source of fine wines and spirits and an industry leader in the U.S. marketplace. For more, visit: ****************
Location: Indianapolis, Indiana
The District Manager, Indiana/Kentucky, is a sales role responsible for overseeing the development of our sales and execution of our annual goals in an assigned area. This is a role for a go-getter- someone willing to be out selling our brands every day of the week. You will be the key ambassador for our company and the person responsible for working with sales reps and distributor managers to bring in the annual plan. Qualities we are looking for include:
Go-Getter, someone who can work towards goal achievement
Tenacity
Reliability and integrity-your word means something
Enjoys working with people
Objective: Attaining goals within given area
Activities to include
Work with the Regional Manager to ensure goal clarity in the area
Constant focus on achieving goals in the territory
Working with the Regional Manager to provide solutions to move sales forward
Programming Ideas
Pricing Opportunities
Consistently updating distributors on where they are vs. goals and programs
Selling with Profitable Volume Growth in mind
Managing own T&E to ensure staying within budget
Experience Required
5-7 years of alcohol beverage sales experience in progressively responsible roles.
Current relationships in the market is a bonus
Knowledge of core pricing principles
Knowledge of key merchandising principles in the on and off-premise
Knowledge of how restaurants run their beverage program
Education / Professional Qualifications
Four-year college/university degree with a focus in Business Administration preferred.
Advanced degree a plus.
Skills
Functional
Exceptional Sales leadership skills with demonstrated ability to grow a profitable business.
Strong command of effective Distributor leadership skills, influencing action to meet/exceed the business plan.
Strong understanding of the alcohol beverage category and a proven ability to successfully manage a growing business through multiple Distributor points of contact.
Sound understanding of business financials and experience inmanaging a budget.
Proven ability to manage distributor teams and execute business plans reflecting year-on-year growth.
Experience in planning and managing new product launches. Supplier market visit planning.
Familiarity with product sales - the ability to develop compelling selling stories to grow distribution and volume sales.
Analytics - ability to take large amounts of data and mine the key insights that help develop a compelling sales presentation.
Ability to manage multiple priorities and experience in working with a multi-brand portfolio.
Results oriented; thrives in a dynamic; fast-paced environment.
Ability to work independently.
Technical
Proficiency in Word, Excel, and PowerPoint is required.
Excellent verbal and written communication skills; strong presentation skills.
Excellent Analytics - the ability to take large amounts of data and mine the key insights that help develop a compelling sales presentation.
Experience in the utilization of pricing, forecasting, and other Sales tracking and monitoring tools
Managerial
Ability to manage up to make sure the Regional Manager is aware of what is happening in the market.
Work with counterparts across the region at times on blitzes.
Essential Job Functions
Must be able to lift 45lbs
Must be able to travel 40-60% of the work week.
Must be able to work some weekends and travel overseas for business purposes.
Benefits Overview:
Palm Bay offers a competitive compensation package including medical, dental, vision, life insurance, 401(K), paid vacation, personal time off and 11 paid company holidays.
Salary Range: $95,000-$100,000 per year
Palm Bay International is an equal opportunity employer.
$95k-100k yearly Auto-Apply 1d ago
246 - DISTRICT MANAGER
SBH Health System 3.8
Manager job in Indianapolis, IN
Job Title: District Manager- Sally Beauty
Essential Function
The District Manager is responsible for leading the internal and external customer experience to drive sales results and all KPIs. They are also responsible to ensure all company processes and practices are adhered to. They are the linchpin of the field organization between strategy and execution. Strong working relationship with all Business Partners. Maintains a strong level of business literacy about the region and SBH financial position, its midrange plans, its culture and its competition.
Primary Duties
30% Brand: Provides leadership to deliver an exceptional customer experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and a channel agnostic approach to exceed expectations. Understands the competitive landscape by observing and studying the competition to learn about current initiatives/strategies shares insights with relevant business partners and supervisor. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, etc.
30% People: Develops and maintains recruitment, training, motivation and discipline programs to drive results and builds and maintains a talent pool of future leaders. Active on LinkedIn and all digital networking platforms and social networks, possesses a strong network of external candidates to fill positions when required. Assesses Store Managers to determine talent opportunities and impact on store performance. Consistently engages direct reports regarding their own strengths and opportunities while leveraging IDP. Ensures that the Store Managers engage and develop their teams. Builds strong working relationships with all business partners.
20% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed, including all social distancing practices. Responsible for protecting company assets by ensuring all procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting. Ensures stores are compliant with all HAZMAT training and execution.
20% Operations: Drives the execution of all company processes through training, management, analysis and continuous improvement. Actively manages and leverages payroll and manages other controllable expenses such as supplies, travel, etc. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS). Responsible for the Real Estate as it relates to site feedback, re-locations, new stores, and store closings. Utilize technology and all company tools to drive results. Sally only- Works in partnership with Operations Business Partner.
Knowledge, Skills and Abilities
• High School Diploma or equivalent. Prefer College Degree but not required.
• 5+ years' experience in business, management and/or merchandising experience
• Requires specialty retail or trade knowledge, problem solving and driving associate engagement
• Multi-Unit or Big Box Retail Management experience preferred.
• Thorough knowledge in selection of top candidates, sourcing and education
• Thorough knowledge of inventory management strategies, merchandising techniques and systems, including sales promotion activities of the Stores
• Ability to plan, organize, lead and control
• Ability to recognize, analyze, and quantify market trends
• Understanding and communicating the competitive landscape to drive local segmentation
• Understanding of assigned store capabilities and growth potentials
• Ability to travel extensively and frequently including overnights and weekends to attend national sales meetings, beauty shows, and sales operations meetings.
Competencies
The below competencies represent the core of what a District Manager must possess.
SBH LEADERSHIP COMPETENCIES
GROW YOURSELF
COMPETENCY DEFINITION KEY CONCEPTS
Passionate Learner Desire to grow and learn Owns personal development/Self-motivated
Open to and seeks a wide range of inputs/Humble learner/ Shares learning with others
Learning Agility/Learning mindset/Intellectual Curiosity
Innovative/Creative/Strives for continuous improvement
Flexible & Agile Adapter Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations Takes initiative in ambiguous situations
Deals with change/ Tolerates stressful situations well
Follow-through/Perseverance
Works independently/Prioritizes effectively
GROW THE TEAM AND CULTURE
COMPETENCY DEFINITION KEY CONCEPTS
Talent Builder Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success Builds diverse teams/Develops teams Delegates/Coaches/Mentors Evaluates/Differentiates
Holds people accountable
Empowers/Motivates/Recognizes/Rewards
Effective Communicator Expresses information in a candid, straight forward way. Creating an engaging and inviting open environment Effectively listens/Non-hierarchical in style/Humility Relevant/
Concise message/Intended meaning easily understood/
Courageous Persuasive/Influencing/Inspiring/Negotiates well
Builds trust to promote candor and openness
Team Builder Develops strong partnerships and engages with associates at all levels and across different functions/segments within the company Teamwork/Builds trusting relationships Respect/Collaboration/
Prioritizes partnerships Values differences/Inclusiveness
Relishes diversity of thought and input
Customer Focused Partner Understands and works to meet the needs of external and internal customers Transparency/Accessibility/Humility Accountable to the customer
Seeks, accepts, acts on feedback to improve customer Experience
GROW THE BUSINESS
COMPETENCY DEFINITION KEY CONCEPTS
Strategic Thinker Demonstrates vision and broad
perspective to drive business performance Sets direction/Long-term focus Visionary/Balances
short-term with long-term Embraces and knows risks and competition
Big Picture Thinker Understands relevant business concepts and processes and aligns with larger organization Leads change inclusively and effectively
Business acumen
“Big picture” thinking/Systems thinking
Anticipating future trends
Results Driver Executes and adapts plans, follows through on commitments and keeps up with pace of the business. Not afraid to innovate Prioritizing/Planning/Scheduling
Efficient time management/Results oriented Attention to detail/Follow-through/Demonstrates grit Looks for continuous improvement
Problem Solver & Decision Maker Analyzes information and objectively evaluates alternatives to make sound decisions
Judgment/Reasoning/Decisiveness Draws inferences/Innovation
Summarizes Information and data to inform decisions
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level High Departmental/Division Level High
Project Level High Consultative Level High
The amount of discretion or freedom this position has
Strict Adherence to Guidelines
Interprets and Adapts Guidelines
Develops and Implements Guidelines
Working Conditions /Physical Requirements
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The position requires some physical exertion such as long periods of standing. Extensive travel required.
$116k-176k yearly est. Auto-Apply 60d+ ago
District Manager
Subway-30682-0
Manager job in Indianapolis, IN
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$75k-125k yearly est. 22d ago
District Manager
Potbelly Sandwich Shop
Manager job in Indianapolis, IN
Pay Transprency - $85,000-$95,000 + Shop Performance Bonus GENERAL DESCRIPTION Leads and behaves according to Potbelly Values and upholds the Potbelly Way. The District Manager provides leadership, coaching, and direction to the shops through people development. He or she will be responsible for up to 8 locations on average, depending on the market. Leads to improve shop operations and to maximize the long-term sales and profit of each shop. The DM will plan and set goals for each shop, monitor the progress of goals (Sales, Profits, customer metrics, Turnover, Food Cost) and hold employees accountable for delivering results through coaching. Follows the Playbook and standard Potbelly Operating Procedures with main areas of focus including but not limited to:
What's In It For You:
* Competitive pay with performance-based annual raises!
* Medical, Dental & Vision Insurance
* Domestic Partnership Benefits
* Paid Parental Leave
* FSA and HSA with Employer Contribution
* Commuter Benefit Program
* Retirement Savings 401(k) with company match
* Employee Assistance Program
* Paid Time Off
* Discount Program
* Flexible Work Schedule
* Career growth opportunities
If hired, you must meet and maintain all eligibility requirements to qualify
FOCUS
People
* Must ensure each shop has a great General Manager.
* Continuously develop and train General Managers to the next level.
* Must develop bench at every level from Shift Leader to District Manager.
* Coach and develop General Managers on: Staffing, Scheduling, Turnover, Employee Satisfaction, Performance Management, Training and Orientation, Communication, Rewards and Recognition and Administration.
* 40% of time must be spent on executing the People Plan and Coaching teams
* Coach General Managers on conducting and implementing performance reviews and development plans.
* Conduct performance reviews and provide continuous feedback and development. Hold team accountable.
* Build strong teams. Identify staffing needs. Participate in recruiting, selecting, development and placement of all Managers and Shift Leaders.
* Knows how to and routinely identify internal talent, source and recruit.
* Educate Shop Management on all appropriate HR policies, labor laws, and safety and security procedures. Ensure compliance at the shop level.
* Hold effective monthly meetings with Shop Management team for goal alignment.
* Act as communication liaison between Support Center and Shops.
* Effectively utilize Field Support Team (Operations Services, HR/TA Team, Training Team, etc.)
Customers
* Ensure all GMs hire nice people and teach them the Potbelly Advantage.
* Drive the Food Loving Value deep into the shops.
* Hold team accountable for excellence in product quality, consistency and execution, speed of service, shop cleanliness and maintenance and customer service.
* Analyze, address and improve results of the customer feedback program.
* Audit shops to ensure they meet identified operational standards, food safety standards, and labor laws.
Sales
* Develop the annual business plan for the Market.
* Ensure shops properly execute Local Shop Marketing promotions, new product roll-outs and the Playbook.
* Foster Positive Energy in the work environment with shop managers to accomplish business results (increased customer counts, increased sales and increased profits). Must have a Contributor Level Balanced Scorecard.
* Hold managers accountable for results of facility standards.
* Accountable for co-developing the business plan for each shop. Follow-up on progress towards goal achievement.
* Lead successful new shop openings in market/regions.
Profit
* Must know how to make more money; expert in Labor Costs, Food Costs and Controls.
* Meet financial and operational goals. Provide and implement Games plans. Motivate and support shop management team to execute those plans.
* Use all information resources available (e.g., balanced scorecard data, secret shops, turnover reports, P&L) to identify opportunities and threats. Optimize shop potential and adjust business plan tactics accordingly.
* Complete various audits to ensure that shops meet Potbelly standard practices and procedures (i.e., cash, security).
PHYSICAL FUNCTIONS
* Must have the ability/stamina to work a minimum of 50 hours a week.
* Ability to stand/walk for 9-10 hours per day.
* Ability to travel 80-90% in the field.
* Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
* Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally.
* Must be able to work in both warm and cool environments, indoors and outdoors.
* Must be able to tolerate higher levels of noise from music, customer and employee traffic.
* Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
* Ability to manage several fast-paced, high-volume, customer-focused shops through organization and coordination of schedules, supervision and counseling of employees, problem-solving, maintaining cleanliness, execution of marketing plans and providing great customer service.
* Must have excellent communication skills in English (some markets require Spanish) via writing, telephone, e-mail and in-person.
* Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities.
EXPERIENCE, EDUCATIONS AND BEHAVIORS
* Knows, lives and can teach The Potbelly Way.
* Adopts the Potbelly Values as their personal values.
* Has excellent communication skills, including active listening and the ability to ask great questions.
* Has a sustained record of leading teams to success.
* Possess an extremely strong work ethic.
* Is educated and is an active learner
* Has the initiative to solve problems and to get things done correctly and on time.
* Has the ability to grow other leaders.
* Has humility and self-confidence.
* Knows how and successfully grows our sales/business profitably
* BA/BS preferred.
* At least 5 years of proven leadership experience, managing multiple units preferably within a rapidly growing retail or restaurant organization.
* Proven track record of delivering results in a complex, fast-paced environment.
* Demonstrated leadership capability to build strong teams and to achieve business goals.
* Ability to relocate to other markets, preferred.
* As a requirement of the position, the District Manager must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric).
* Microsoft Office skills.
Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work.
We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.
Application Deadline: Applications must be submitted by [3/31/2026] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.
$75k-125k yearly est. 8d ago
District Manager
Subway-14123-0
Manager job in Fortville, IN
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
$75k-125k yearly est. 2d ago
Veterinary Business Manager
Petfolk
Manager job in Fishers, IN
At Petfolk, we're reimagining veterinary care by blending high-quality medicine with a welcoming, connected experience for pets, their families, and the professionals who care for them. Veterinary Business Manager - Future Opportunities!
Schedule: Full-time: 5 days/week including every weekend for the first 6 months, then transitioning to alternating weekends thereafter.
Reports to: Regional Partner / Director of Operations
About the Role
At Petfolk, we believe exceptional veterinary care starts with exceptional people - not just clinicians, but hospitality-minded leaders who create a warm, polished, and high-performing environment for both clients and teams.
As a Veterinary Business Manager, you'll be the face of your Petfolk Care Center: a visible, hands-on leader who brings the finesse of a boutique hotel GM and the precision of an operations expert. You'll drive the daily rhythm of your center, foster team energy, and ensure every client leaves feeling confident, cared for, and connected.
This role is ideal for someone who thrives in dynamic, people-first environments and is excited to grow into a long-term leadership opportunity within Petfolk.
What You'll Do
Client Experience & Hospitality
* Lead from the floor, greeting clients and setting a tone of warmth and professionalism
* Proactively step into service gaps to maintain a seamless experience
* Resolve client concerns with empathy, confidence, and professionalism
Team Leadership & Culture
* Infuse a service-first mindset across your team - think "Ritz-Carlton for pet care"
* Coach team members on communication, body language, and client interactions
* Drive team engagement through daily huddles, recognition, and feedback
Hospital Operations
* Manage daily staffing and schedule alignment based on client demand
* Monitor clinic flow and make real-time adjustments to eliminate bottlenecks
* Ensure hospital opens and closes in a clean, prepared, and professional state
* Partner with the Lead or Partner Veterinarian to align clinical and operational rhythms
Business Performance & Growth
* Own key metrics: appointment capacity, revenue, rebooking, client retention
* Oversee labor budgets, payroll, and inventory management
* Collaborate with Regional Leadership on business planning and strategic growth
What You Bring
* 2+ years of leadership experience in a high-end, service-driven environment (e.g. boutique hospitality, fitness, luxury retail, or medical/dental clinic)
* A natural leader and connector who thrives in client-facing roles
* Strong operational instincts and attention to detail
* Excellent communication and conflict resolution skills
* Comfort with data, metrics, and continuous improvement
Compensation & Benefits
* Equity Ownership (Stock Options)
* Profit-Share Potential
* Generous PTO + Paid Holidays
* Health, Dental, Vision, Disability & Life Insurance
* Employee Discounts & Petfolk Swag
Path to Business Partner
At Petfolk, we believe great leadership deserves great opportunity. That's why we created the Path to Partner Program - a clear, supported development track for operational leaders ready to take the next step.
If selected, you'll engage in a structured 3-6 month program with mentorship, guided training, and growing responsibility toward becoming a Petfolk Business Partner - the long-term operational leader of your center.
As a Business Partner, you'll share in your center's success through profit-sharing and equity ownership, and play a key role in shaping the future of Petfolk.
Why Petfolk
We're on a mission to transform the veterinary experience - for pets, their people, and the care teams who serve them. That means delivering world-class medicine alongside hospitality-driven service in a culture where every team member is valued, supported, and heard.
Whether you're a seasoned leader or ready to take the next step in your journey, Petfolk is a place to grow, lead with heart, and build something meaningful.
Join us in building the future of veterinary care - one incredible experience at a time.
This in no way states or implies that these are the only duties to be performed by the employee filling this position. The employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Petfolk is an equal-opportunity employer. It is the company's policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, gender identity or expression, or veteran status.
$50k-94k yearly est. 19d ago
Restaurant District Manager - Fast Casual - Indianapolis, IN
HHB Restaurant Recruiting
Manager job in Indianapolis, IN
Job Description
Are you a hardworking, service minded leader with a real passion for the hospitality industry?
Are you looking to take a step towards building your restaurant manager career, instead of just working a job?
We need extraordinary leaders like you to apply for this fast casual restaurant management position in Indianapolis, IN
As a Restaurant District Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you.
You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Outstanding Benefits
Health Benefits
Industry Standard Work Week (50-55 hour target)
Attainable Bonus Program
$75K - $85K Salary
Equal Opportunity Employer
Key Responsibilities
Practice safety as priority #1 for your restaurant team and customers
Maintain a high ratio of return customers through great service
Oversee guest services and resolve issues
Coach and develop restaurant employees to build a cohesive team
Promote, demonstrate, and lead a memorable customer restaurant experience
You will:
Have a minimum of 2 years in Restaurant Area Management
Show success in previous positions
Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time
Be able to thrive in a quick paced environment
Demonstrate outstanding leadership, communication, and training
Have a stable work history
Does this sound like you? We'd love to hear from you! Send your resume today!
The average manager in Westfield, IN earns between $35,000 and $92,000 annually. This compares to the national average manager range of $37,000 to $92,000.