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Manager Franchise Performance- Baton Rouge
Franchise World Headquarters, LLC
Manager job in Baton Rouge, LA
Manager Franchise Performance Territory: Baton Rouge **Candidates must reside in or within commuting distance to Baton Rouge, Houma, or Lafayette areas** Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there. Why Join Us? At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier. Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey. About the Role: Reporting to the Director, Franchise Performance (DFP), the Manager Franchise Performance (MFP) performs a crucial role in overseeing the operations and growth of multiple franchise locations within a specified territory. The MFP is responsible for managing FZ relationships, communicating and advising on the strategic business direction, and partnering with FZs to drive restaurant performance and profitability across the full portfolio. Provides guidance to ensure adherence to Subway operations requirements and brand standards. The MFP is responsible for communicating the expected performance level of the locations and franchisees within their assigned territory in relation to the company's KPI's and metrics. They work closely with franchisees to ensure they are meeting operational and financial goals and implementing best practices. The MFP monitors key performance indicators, analyzes financial and operational data, and provides guidance and support to franchisees to improve restaurant performance. They may also develop and implement training programs, conduct performance evaluations, and collaborate with other departments to drive business growth and success. The MFP plays a key role in fostering strong relationships with franchisees and driving the overall success of the franchise network. In partnership with the DFP, they will drive business growth by identifying potential consolidation or expansion opportunities within their market. Responsibilities include but are not limited to: Drive Performance Fostering and enhancing positive relationships with franchisees is crucial, gaining their respect and establishing the MFP as an important contributor to the business and a leader in the industry. Serves as a business consultant and advisor to Franchisees, advising them in every aspect of their restaurant's operations, finances, and business execution. Conducts regular business and operational assessments to uncover growth potential and opportunities. Assesses the franchisees' business and financial portfolios. Reviews all restaurant operating reports and audits, analyzes the data, and collaborates with franchisees to determine appropriate solutions. Assesses restaurant performance against Subway's policies and procedures, analyzes sales and cost data, and provides tailored guidance to franchisees for improvement in these areas. Drive accountability with franchisees to achieve specific restaurant and territory objectives. Establish goals with franchisees based on the company's Key Performance Indicators, programs, and standards that promote profitable sales, increase customer traffic, and enhance average check size growth. Provide guidance and instruction on operational and food safety during monthly restaurant visits in a designated territory, ensuring consistency with the brand's operational policies and procedures. Record compliance with company standards, note improvements, identify opportunities, and provide recommendations for enhancement following each visit. Building Relationships This role provides direction, guidance, and expertise to franchisees regarding restaurant operations, implementation of new products and programs, as well as the opening of new restaurants and the transfer of ownership. It ensures that all new initiatives, including product launches, advancements in technology, process improvements, marketing campaigns, and facility openings and upgrades, are executed effectively to drive sales growth. Coach, counsel, influence, and motivate franchisees on a portfolio level basis. Provide guidance to franchisees to grow their business. Develop productive working relationships with franchisees, territory team members and Subway employees. Build relations with franchisees in a multitude of manners depending on performance and needs. Some manners of relationship building include, but are not limited to, in person, virtually, individual meetings, emails, territory meetings, portfolio meetings, training sessions, etc. Gains respect from franchisees to be recognized as an asset to the business and leader in the field. Coach, counsel and influence franchisees to drive employee engagement and create better guest experience resulting in increased traffic, repeated sales, reduced staff turnover and overall experience. Development Assists the DFP and cross-functional business teams with the development of new restaurants, ownership transfers, evaluation of franchisee growth potential, and completion of remodels within your designated territory. Working with Development team & DFP to confirm store is ready to open when construction complete, taking and submitting photos to the Development team for final review and follow up as required. Provide information to the DFP and multi-unit owner (MUO) team regarding existing owners and their ability/inability to expand within the brand. Additionally, for stores changing ownership from one franchisee to another, guidance and additional training during and after store transition. Attends company and industry events and conferences to network with colleagues and remain informed about industry trends. Self-Development Applies designated training programs to enhance knowledge and develop new skills. Participates in all scheduled training and informative sessions, including but not limited to; University of Subway, Cascade Training Call, Monthly Business reviews, team calls and more. Able to travel on an occasional basis to training sessions both inside and outside of territory. Fully understand the purpose and benefits of new programs and decisions to effectively influence franchisees and obtain buy in. Qualifications: Bachelor's degree or equivalent job related experience with 5+ years of experience in a multi-unit management role. Certificate programs in Franchise Management, Food Safety, Food Handler, Food and Beverage, Hospitality, Restaurant Management and other related areas would be a plus. 5+ years of experience in Franchise Management, with a track record of driving business growth and profitability. 3+ years of Restaurant experience preferred. Responsible for setting and achieving challenging goals, managing multiple tasks, and learning and advancing in the field of franchise operations. Committed to completing tasks with high quality and integrity, overcoming any obstacles and problems that may arise. Able to work independently and reliably, as well as within a team, and to communicate effectively with different stakeholders. Skilled in problem-solving, financial analysis, and data interpretation, with a high degree of detail orientation and good judgment. Familiar with franchise regulations and compliance requirements, and proficient in Microsoft Office, Smart Sheets, and CRM software (FranConnect). Willingness to travel within the region and flexibility with schedule to accommodate operational needs which includes evenings and weekends. Valid driver's license, clean driving record, and reliable transportation in the form of your own vehicle required. What do we Offer? Insurance Plans (Medical/Dental/Vision/Life) 401k Competitive Bonus Mobility Allowance Tuition Reimbursement Company Holidays Employee Resource Groups Volunteering time Many More..... Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions. #Subway
$71k-98k yearly est. 6d ago

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Assistant Manager
J.Crew
Manager job in Gonzales, LA
Our Story We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can't be beat. A fan of lots of options in amazing fits? You've got it. Looking for some great accessories you won't find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we've got you covered. Whatever the occasion, we've got styles for the whole family that'll have your crew looking good. Plus, there always deals waiting for you... 24 hours a day, seven days a week. Job Summary As an Assistant Manager, you are a key member of the leadership team. You're responsible for supporting a profitable business--focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. You're responsible for providing in-the-moment feedback and coaching so each team member can contribute at their highest potential. You'll partner with your leadership team to make adjustments when needed to drive the business forward, while seamlessly stepping in on tasks when needed. Job Responsibilities Be the role model for creating personalized connections with customers that drive loyalty and excitement for the brand. Observe associate performance on the selling floor and assist if necessary to make a connection or sale. Lead fit sessions that enhance product knowledge and fuel a style obsession. Help associates make the most of each customer interaction by sharing specific actions to improve outcomes. Ensure the team is always on track to make their goals and exceed customer expectations. Own the selling floor and ensure that the right people are in the right place at the right time. Be ready to step in for another manager as needed. Plan and execute local events that tie to the community and fuel incremental traffic and sales. Act in a manner that aligns with our values. (About you) You'll be great in the role if you ... Love our brand, customers and teams. Have a great fashion aesthetic and are plugged in to what's happening in the industry and community. Have a track record of setting and achieving goals. Are energized by change; shift gears quickly and rally the team behind new strategies and projects. Make smart decisions by: actively listening, understanding data and looking beyond the obvious. Have a high school diploma or equivalent combo of education and experience. Have 2 or more years of experience with similar scope, specialty retail preferred. Communicate effectively and confidently. Process information and operate store systems accurately. Are available when we are busy, including: nights, weekends and holidays. Are adept with technology and apps and familiar with industry-related blogs and feeds. Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos. Must regularly move around all store areas and be accessible to customers. Before we wrap, a word about a few of our way cool perks... Competitive base pay and bonus programs Flexible days and hours Amazing merchandise discounts 24/7 free confidential help with a variety of personal and work concerns Personal and professional development Giving back -volunteer program, disaster relief funds, charitable matching donations* Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit* Time Away - paid time off, holidays, parental leave, disability leave, bereavement* 401(k) plan with company matching contributions* *Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. Hourly Range: $17.75 - $22.30 At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks. One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
$17.8-22.3 hourly 4d ago
Assistant Manager
Chicken Salad Chick 3.7
Manager job in Gonzales, LA
At Chicken Salad Chick, we are always keeping an eye out for Assistant Managers who are friendly, enthusiastic, and who genuinely enjoy serving guests. Assistant Managers who work at Chicken Salad Chick are given skills and life experiences that go beyond serving a great product in a friendly environment. The experiences we can provide you are an excellent stepping-stone to a successful future in the world of business. **Benefits/Perks:** + Free Meals + 14 Days PTO + Medical/Dental (full-time) + No fryers/grills + Flexible schedules (closed on Sundays) + Learn first-hand from an experienced Operator that cares about you personally and is actively involved in the community. + Leadership opportunities to gain real-world management experience to help you reach your professional goals. **Requirements:** + Work a maximum of up to fifty hours per week in the restaurant + Current Certificate showing completion of the Foodguard Servsafe or Learn2Serve Management course OR be able to complete the course prior to starting work + High School diploma or equivalent + Have the ability to communicate effectively in English - Bilingual preferred + Be at least 18 years of age + Be authorized to work in the United States + Have a valid driver's license and reliable transportation + Be able to pass a Drug and Background check + Be available to work any time, including Saturdays + One-year previous restaurant management or leadership experience + Excellent verbal and written communication skills **As Assistant Manager you will:** + Demonstrate a passion for the business and managing the overall operations + Find, train, develop and recognize the best people + Manage daily activities to ensure guests receive excellent customer service + Demonstrate a strong awareness and concern for food quality and safety + Adjust to multiple demands and shifting priorities + Sense of Urgency that creates surprisingly fast Speed of Service + Attention to detail that ensures preparation and production procedures are followed + Execution of systems that ensure a refreshingly clean environment + Maintaining a work environment that ensures and promotes food safety + Vigilant attention to the organization and appearance of the kitchen **Responsibilities:** + Inventory management + End-of-Week counts and input + Maintaining accurate transfer logs + Effective & efficient ordering + Maintaining a CLEAN production environment + Coaching, evaluating, and providing accountability for all kitchen Team Members + Troubleshooting and repairing equipment and facilities + Ensure all necessary preventative maintenance and cleaning on a per set schedule. + Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members + Combine critical thinking and practical leadership to create a culture of innovation + Effectively coach and give direction + Intentionally and methodically grow and nurture relationships with the staff + Be able to connect with a multicultural team + Align hiring, training, daily practices and evaluation practices with the Vision of the organization and the Thematic Goal for the year + Enthusiastically and passionately lead the Kitchen team **Company Introduction** Chicken Salad Chick provides a delicious menu with a variety of 14 Chicken Salads, homemade sides, delicious soups, and great sandwiches. This location is one of the originals to the franchise and we are looking for a hospitality professional to help us maintain a team of excellence and superb service.
$29k-39k yearly est. 4d ago
Customer Service Manager- Floater
Investar Holding Corporation
Manager job in Denham Springs, LA
Job Function Assists and supports the Branch Manager in the administration and efficient daily operation of a full service branch office, including the areas of operations, lending, product sales, customer service, and security and safety in accordance with the Bank's objectives. Performs supervisory duties in the absence of the Branch Manager. Provides leadership, training and supervision to branch personnel. Assists in attaining established Bank goals through active participation in sales management and officer call programs. Job Responsibilities Reinforces the application of superior customer service through example along with appropriate follow through with involved customers and employees. Conducts specific periodic meetings and presentations regarding customer service with staff members. Develops new deposit and loan business, provides a superior level of customer relations and promotes the sales and service culture through effective coaching, guidance, and staff motivation. Achieves individual goals while assisting the Branch Manager in attaining branch, region, and Bank sales goals through new business sales, referrals, and retention of customer relationships. Engages in business development activities and solicitation of new business prospects; actively involved in instilling and maintaining a positive sales environment through education of the Bank's products and services; motivates and monitors staff in cross selling and product presentation compared to goals. Investigates and follows up on significant changes in status of existing customers; meets with customers to discuss needs or concerns and outlines appropriate Bank products and services. Assists the Branch Manager in ensuring the branch is organized, coordinating available resources (e.g., staff, materials, etc.) for maximum results. Performs operational duties as directed by the Branch Manager to maintain compliance with regulatory guidelines (i.e., customer/branch research, monitoring completion of back office duties, reporting, etc. Assists and relieves in various job functions of the branch as needed or required. Assures audit compliance and procedure quality control and recommends and initiates corrective actions; ensures that the branch is in compliance with established Bank policies, procedures and state and federal regulations. Maintains knowledge of security and safety policies and strictly adheres to established procedures; works closely with the Bank Security Officer to maintain an updated plan for the branch; ensures branch staff is properly trained and made aware of any changes to the branch's plan and procedures. Participates and directs day to day operations for the branch; approves large deposits and withdrawals; reviews and acts on daily reports; ensures the branch is maintained in a neat, clean and attractive manner; recommends redecoration or major repair or redesign of floor space as necessary. Ensures effective communication to staff and implementation of all policy and procedure changes as approved by Senior Management; schedules and conducts any necessary training for staff. Reviews NSF and overdraft reports for customers assigned within his or her portfolio; approves or declines such exceptions within established lending limits. Ensures that own work is in compliance with all applicable laws, regulations, policies and guidelines. Performs all other duties as assigned. Education and Related Experience * High School Diploma or equivalent (GED) required * 5 or more years Retail or related experience preferred * Previous supervisory experience preferred Skills and Abilities * Must possess thorough understanding of all deposit accounts and other products and services offered by the bank. * Must possess basic understanding of the loan application process. * Must possess good interpersonal skills. * Must possess ability to use good judgment and discretion. * Must possess ability to learn new tasks and computer programs quickly and retain information. * Must possess knowledge of standard office equipment including computer, ten key adding machine, typewriter, fax machine, scanner and copy machine * Must possess knowledge of computers and computer operations MS Office software * Must possess good verbal and written communication skills * Must possess good organizational skills * Must possess ability to perform detailed tasks with accuracy Working Conditions and/or Physical Requirements * Ability to work under stress and meet deadlines. * Ability to operate a keyboard if required performing the essential job functions. * Ability to read and interpret a document. * Ability to travel if required to perform the essential job functions. * Ability to lift/move/carry approximately 20 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department an "undue hardship" then the employee must be accommodated; hence, omitting lifting as a physical requirement. Equal Opportunity Employer/Veterans/Disabled
$32k-60k yearly est. 4d ago
Automotive Buying Manager (Hammond, LA)
Ross Downing Chevrolet, Inc.
Manager job in Hammond, LA
Job Description Ross Downing is seeking a highly motivated Automotive Buying Manager to oversee our vehicle acquisition operations. The ideal candidate will be responsible for managing the sourcing process, coordinating with administrative staff, optimizing auction processes, and building strong industry relationships to ensure a diverse and high-quality vehicle inventory. Duties/Responsibilities: Collaborate with each store to strategically purchase vehicles from online auctions, in-person auctions, and other reputable sources, ensuring a well-rounded inventory that meets customer demands. Work closely with administrative staff to ensure accurate and timely recording of all vehicle acquisitions in reporting systems, maintaining transparency and integrity in inventory management. Assist in organizing and optimizing auction processes, including logistics, documentation, and bidding strategies, to maximize efficiency and returns on vehicle purchases. Cultivate and nurture relationships with employees across all departments to facilitate the growth of the vehicle acquisition process organically, fostering collaboration and teamwork. Develop and expand relationships within the automotive industry to explore new avenues and opportunities for acquiring vehicles, staying abreast of market trends and innovations. Remain adaptable and responsive to changing circumstances and market conditions, willing to undertake additional duties as required to support the success and growth of the wholesale department. Preferred Skills/Abilities: Strong understanding of the automotive industry, including vehicle sourcing, pricing, and market dynamics. Excellent communication, negotiation, and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders. Detail-oriented and organized, with a commitment to maintaining accuracy and integrity in inventory management processes. Flexibility and adaptability to thrive in a fast-paced, dynamic work environment. Education and Experience: Preferred high school diploma or equivalent. Proven experience in automotive sales, wholesale operations, and dealership management. Benefits: Comprehensive benefits including 401k, health, dental, vision, and life insurance options.
$40k-74k yearly est. 21d ago
Automotive Buying Manager (Hammond, LA)
Ross Downing
Manager job in Hammond, LA
Ross Downing is seeking a highly motivated Automotive Buying Manager to oversee our vehicle acquisition operations. The ideal candidate will be responsible for managing the sourcing process, coordinating with administrative staff, optimizing auction processes, and building strong industry relationships to ensure a diverse and high-quality vehicle inventory. Duties/Responsibilities: Collaborate with each store to strategically purchase vehicles from online auctions, in-person auctions, and other reputable sources, ensuring a well-rounded inventory that meets customer demands. Work closely with administrative staff to ensure accurate and timely recording of all vehicle acquisitions in reporting systems, maintaining transparency and integrity in inventory management. Assist in organizing and optimizing auction processes, including logistics, documentation, and bidding strategies, to maximize efficiency and returns on vehicle purchases. Cultivate and nurture relationships with employees across all departments to facilitate the growth of the vehicle acquisition process organically, fostering collaboration and teamwork. Develop and expand relationships within the automotive industry to explore new avenues and opportunities for acquiring vehicles, staying abreast of market trends and innovations. Remain adaptable and responsive to changing circumstances and market conditions, willing to undertake additional duties as required to support the success and growth of the wholesale department. Preferred Skills/Abilities: Strong understanding of the automotive industry, including vehicle sourcing, pricing, and market dynamics. Excellent communication, negotiation, and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders. Detail-oriented and organized, with a commitment to maintaining accuracy and integrity in inventory management processes. Flexibility and adaptability to thrive in a fast-paced, dynamic work environment. Education and Experience: Preferred high school diploma or equivalent. Proven experience in automotive sales, wholesale operations, and dealership management. Benefits: Comprehensive benefits including 401k, health, dental, vision, and life insurance options.
$40k-74k yearly est. Auto-Apply 60d+ ago
District Manager - Baton Rouge
Southern Classic Chicken
Manager job in Baton Rouge, LA
Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources District Manager - Southern Classic Chicken Baton Rouge, LA Area Mission: To Bring You Back - again and again. At Southern Classic Chicken, we believe in more than crispy chicken and fresh sides-we believe in people. We're looking for a District Manager who leads with courage, operates with integrity, and inspires their teams to achieve excellence every day. If you have a passion for developing leaders, driving results, and making a lasting impact, this is your next great opportunity. What You'll Do Lead and support multiple restaurant locations, ensuring each delivers consistent excellence in food, service, and hospitality. Coach, mentor, and develop General Managers to grow their leadership skills and achieve business goals. Drive operational excellence through clear expectations, accountability, and follow-through. Champion our Classic Habits: Be on time, Be present, Be ready to work, Be coachable, and Be accountable. Use data and KPIs to make decisions that grow sales, manage costs, and strengthen teams. Live our Core Values: Courage: Seek feedback and act on it. Heart: Own it and be involved. Integrity: Do the right things the right way. Grit: Get it done. Family: Always come back to what matters most. What We're Looking For Proven multi-unit leadership experience in QSR, fast casual, or full-service dining. Strong people development skills-you build bench strength, not just fill schedules. Financial acumen with the ability to manage P&Ls and drive profitability. A balance of strategic thinking and hands-on execution. High energy, resilience, and the ability to lead through change. Why You'll Love It Here Competitive salary with performance-based incentives. Growth opportunities in a rapidly expanding restaurant group. A culture that values your voice and celebrates your wins. The chance to make a lasting difference in your team, your district, and your community. Bring your grit, your heart, and your leadership-and we'll bring you back. Apply today to join the Southern Classic Chicken family. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Southern Classic Chicken has been a family institution in Louisiana for the past 35 years! Dedicated to serving the absolute best fried chicken and sides at a price point that provides an incredible value has been the goal since day one. We are committed to the growth and development of our people as we bring our love for southern-style chicken to communities across America.
$65k-106k yearly est. Auto-Apply 60d+ ago
District Manager
Baton Rouge 25-28
Manager job in Baton Rouge, LA
Join the Precision Tune Auto Care Team! Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand. At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care-from oil changes and diagnostics to engine repairs and scheduled maintenance-and we're passionate about keeping drivers safe on the road. If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team. Store Manager - Lead Our Team to Success! Precision Tune Auto Care is seeking a dynamic District Manager to drive sales, lead a high-performing team, and deliver exceptional customer service. If you thrive in a fast-paced automotive environment and love developing people, this is your opportunity to make an impact! What We Offer Competitive pay - $52,000 - $104,000 Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date Retirement plan enrollment available Paid Time Off (PTO) to relax and recharge Closed evenings and Sundays - enjoy a better work-life balance 7 paid holidays off What You'll Do: Strategic Leadership & Talent Development Multi-Unit Oversight: Drive operational excellence and consistency across [Number] shop locations, ensuring all stores adhere to brand standards and safety protocols. Bench Strength Cultivation: Identify and groom high-potential Service Managers and Shop Leads for future advancement to ensure a sustainable leadership pipeline. Performance Coaching: Conduct regular "shop visits" to provide hands-on coaching to management teams, focusing on KPI improvement and employee engagement. Strategic Recruitment: Partner with HR to forecast staffing needs across the district, ensuring a proactive approach to hiring skilled technicians and service advisors. Financial & Operational Excellence P&L Accountability: Analyze district-level financial reports to identify trends, control labor costs, and implement regional strategies to increase EBITA and top-line sales. Asset & Inventory Management: Audit inventory integrity and high-value equipment across all locations to minimize shrink and ensure operational readiness. Safety & Compliance: Enforce strict adherence to OSHA standards, environmental regulations, and company safety policies to mitigate risk and ensure a safe working environment. Vendor Strategy: Negotiate and manage regional vendor relationships to optimize parts procurement costs and service speed. Sales & Customer Growth Market Expansion: Identify opportunities for market share growth within the district and support the launch of new locations or service offerings. CVI Excellence: Audit the quality and consistency of Courtesy Vehicle Inspections (CVIs) to ensure customers receive comprehensive care and shops maximize ticket opportunities. Fleet Partnership: Act as the primary escalation point for regional Fleet accounts, ensuring high-priority service levels and long-term contract retention. Customer Advocacy: Monitor district-wide Net Promoter Scores (NPS) and online reviews, implementing corrective action plans for stores underperforming in customer satisfaction. Administrative & Regional Support Systems Integration: Lead the rollout of new POS systems, shop technologies, or operational software across the district. Emergency Management: Serve as the primary point of contact for after-hours store emergencies, security alarms, or facilities issues within the region. Cross-Functional Collaboration: Serve as the liaison between shop-level teams and corporate leadership to communicate vision, feedback, and operational hurdles. What We're Looking For: Experience: 5+ years of multi-unit management experience, preferably in the automotive service, tire, or retail industries. Education: Bachelor's degree in Business Administration, Management, or a related field; or equivalent professional experience. Financial Literacy: Advanced proficiency in reading and interpreting Profit & Loss (P&L) statements, with a proven track record of hitting EBITDA and revenue targets. Technical Knowledge: Strong understanding of automotive shop flow, including labor hours, parts margins, and technician productivity metrics. Leadership Skills: Demonstrated ability to manage "managers from a distance"-hiring, training, and holding remote teams accountable to high standards. Mobility: Must possess a valid driver's license and have the ability to travel between store locations (up to 75% of the time) within the assigned district. Communication: Exceptional verbal and written communication skills, with the ability to present district performance data to executive leadership. Physical Demands: Lift and carry up to 50 lbs, frequent standing, walking, bending, kneeling, and climbing ladders. Communicate clearly in person, by phone, and using computers. Operate a vehicle safely and work in a fast-paced, deadline-driven environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$52k-104k yearly Auto-Apply 10d ago
SAAS Support Manager
365 Labs
Manager job in Baton Rouge, LA
365Labs is a leading SAAS company that specializes in providing innovative software solutions to public safety. We are committed to delivering exceptional customer experiences and ensuring the highest level of satisfaction for our clients. To maintain our outstanding support services, we are looking for a dynamic and experienced Support Desk Manager to join our team. Position Overview: As a Support Desk Manager at 365Labs , you will play a critical role in ensuring the timely resolution of client issues at all times and maintaining high-quality support services. You will lead and train a team of support staff and software testers, creating a cohesive and efficient support team. Your responsibilities will also include developing procedures and a knowledge base to improve support efficiency. We are seeking a quick learner who can adapt to our fast-paced environment and help us maintain our commitment to excellence. Key Responsibilities: - Lead and manage a team of support staff and software testers, providing guidance, coaching, and training to ensure exceptional support services. - Ensure timely resolution of client issues, addressing technical inquiries, and troubleshooting problems effectively. - Develop and maintain a comprehensive knowledge base to assist both clients and support team members in resolving issues efficiently. - Establish and refine support procedures to improve response times and issue resolution rates. - Collaborate with other departments, such as product development and quality assurance, to provide valuable feedback and insights for product improvement. - Analyze support data and metrics to identify trends, areas for improvement, and opportunities to enhance customer satisfaction. - Continuously update your own knowledge of the company's SAAS products to provide accurate information and guidance to clients and team members. Qualifications: - Bachelor's degree in a relevant field or equivalent work experience. - Proven experience as a Support Desk Manager in a SAAS company or similar role. - Strong leadership and team management skills, with a track record of successfully leading and developing support teams. - Exceptional problem-solving and troubleshooting abilities. - Excellent communication skills, both written and verbal. - Experience in developing and maintaining knowledge bases and support procedures. - Quick learner with the ability to adapt to new technologies and software quickly. How to Apply: If you are a highly motivated and experienced Support Desk Manager looking for a new challenge in a dynamic SAAS company, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you believe you are the ideal candidate for this position. If you are not from Baton Rouge area, please explain if you are willing to relocate. This is an in-office position. 365Labs is an equal opportunity employer and welcomes candidates of all backgrounds to apply.
$45k-81k yearly est. Auto-Apply 60d+ ago
Business Manager
Open Health Care Clinic
Manager job in Baton Rouge, LA
Business Manager Reports to: Chief Operations Officer Revised: October 2025 Department: Dental / Behavioral Health FLSA: Exempt JOB PURPOSE: The Business Manager functions under the supervision and guidance of the Chief Operations Officer. The Business Manager will play a pivotal role in ensuring the smooth, efficient, and productive daily operations of clinic service lines for Dental and Behavioral Health. This position is responsible for overseeing schedule management, front desk operations, and production targets in collaboration with the service line directors. Essential Job Functions include, but are not limited to: Satisfies Core Competencies Accepts responsibility for meeting the standards of the professional, ethical, and relevant legislated requirements. Fronk Desk Operations Oversee front desk staff and ensure professional, courteous patient interactions. Implement and monitor processes for patient registration, insurance verification, and data entry. Maintain a welcoming and organized reception area. Creating and implementing service delivery improvement plans. Establishing work schedules and ensuring appropriate resources to carry out the scope of services during approved hours of operation Operational Management Monitor daily, weekly, and monthly production goals for dental and behavioral health providers. Analyze productivity reports and communicate findings to team members and leadership. Identify opportunities to enhance operational efficiency and revenue generation. Support billing, coding, and collections processes in collaboration with financial staff. Implement and refine processes to maximize productivity, patient access, and staff efficiency. Required Education: Associate, Bachelor or Master's degree in nursing, healthcare administration, healthcare management, business administration or related field Skills, Licensure, and Knowledge Requirements Must have valid Louisiana driver's license and reliable transportation. Minimum 5 years of management in a healthcare setting Physical Demands: The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach. Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting is required. Work Environment: The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Moderate noise (i.e., business office with computers, phones, and printers, light traffic). Ability to work in a confined area. Ability to sit at a computer terminal for an extended period. Travel or Special Requirements: Driving during the workday, as well as local or out-of-state travel, may be required to perform job duties. This includes the essential job functions and responsibilities of the job. I understand that it is not inclusive of every task inherent to the job. In addition, I understand that it may occasionally require assignment of tasks not specifically covered in this job description. Duties, responsibilities, and activities may change at any time with or without notice. I understand that I will comply with reasonable requests from my supervisor.
$46k-88k yearly est. Auto-Apply 60d+ ago
Assistant Manager, Customer Operations - Town Center at Cedar Lodge
The Gap 4.4
Manager job in Baton Rouge, LA
About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Gap * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$41k-63k yearly est. 60d+ ago
Assistant Manager - Baton Rouge
CC's Coffee House 3.7
Manager job in Baton Rouge, LA
Job Description Are you ready to elevate your career at CC's Coffee House in vibrant Baton Rouge? As an Assistant Manager, you'll dive into a world filled with great culture, development, and opportunity, where customer-centricity reigns supreme. Get ready to lead a passionate team in a high-performance, energetic environment, making every coffee moment exceptional for our guests. This onsite position allows you to engage directly with your team and customers-helping to create a memorable café experience together. If you're excited about nurturing talent and driving excellence in a professional setting, this role is the perfect fit for you. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, and Employee Discounts. Join us and embrace the opportunity to grow while being part of a coffee community that values real connections and exceptional service. A little about CC's Coffee House Since our inception in 1995, CC's Coffee House has remained one of the greatest places to work in every neighborhood we serve. Our mission to serve everyone better than anyone else is a guiding principle that applies to our guests as well as one another. Day to day as a Assistant Manager As an Assistant Manager at CC's Coffee House in Baton Rouge, you'll lead a dynamic team by effectively coaching, motivating, and supporting your fellow team members. You'll play a crucial role in daily operations, from managing labor and scheduling to maintaining coverage and controlling waste. Your expertise will shine as you conduct performance appraisals and assist in new hire training, ensuring each member upholds our great culture and standards. Communication is key, and you'll keep the team informed through engaging pre-shift meetings and training materials. Delivering outstanding guest experiences will be your priority, as you guide your team to greet customers warmly and provide exceptional service. By partnering with the General Manager on local marketing initiatives, you'll help drive our growth and uphold the excellence that CC's is known for. Join us to embrace this development and opportunity while contributing to an exceptional coffee experience in an energetic environment! What you need to be successful To thrive as an Assistant Manager at CC's Coffee House in Baton Rouge, you'll need a mix of exceptional leadership and problem-solving skills. You'll work closely with the General Manager, supervising team members while actively addressing guest service challenges, staffing concerns, and inventory issues. Strong communication skills are essential, as you'll relay concerns effectively and suggest solutions, ensuring follow-up occurs seamlessly. You'll also support daily operations, from accounting to marketing, and play a vital role in succession planning by identifying and nurturing high-potential team members. Emphasizing our great culture, you'll model CC's values while fostering a positive and inclusive environment that energizes your team. Whether stepping in as acting General Manager or overseeing daily tasks, your passion and dedication to excellence will ensure each guest enjoys an exceptional experience at our coffee house. Embrace the development and opportunity that comes with this exciting role! Knowledge and skills required for the position are: Resolve problems related to guest service staffing systems inventory and ordering. Supervise team members in collaboration with the General Manager. Communicate issues to the General Manager with suggested solutions and ensure appropriate follow-up occurs. Support the General Manager with daily operations such as accounting inventory banking marketing and other business-building activities. Supporting succession planning by identifying and developing high-potential team members. Serving as acting General Manager in the GM's absence. Modeling CC's values and fostering a positive inclusive team environment. Will you join our team? So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team! All applicants will be required to submit to a drug/alcohol screening test prior to being hired. Refusal to submit to such a test will be interpreted as a voluntary withdrawal of application for employment.
$25k-40k yearly est. 4d ago
Customer Service Manager- Floater
Investar Holding Corporation
Manager job in Port Allen, LA
Job Function Assists and supports the Branch Manager in the administration and efficient daily operation of a full service branch office, including the areas of operations, lending, product sales, customer service, and security and safety in accordance with the Bank's objectives. Performs supervisory duties in the absence of the Branch Manager. Provides leadership, training and supervision to branch personnel. Assists in attaining established Bank goals through active participation in sales management and officer call programs. Job Responsibilities Reinforces the application of superior customer service through example along with appropriate follow through with involved customers and employees. Conducts specific periodic meetings and presentations regarding customer service with staff members. Develops new deposit and loan business, provides a superior level of customer relations and promotes the sales and service culture through effective coaching, guidance, and staff motivation. Achieves individual goals while assisting the Branch Manager in attaining branch, region, and Bank sales goals through new business sales, referrals, and retention of customer relationships. Engages in business development activities and solicitation of new business prospects; actively involved in instilling and maintaining a positive sales environment through education of the Bank's products and services; motivates and monitors staff in cross selling and product presentation compared to goals. Investigates and follows up on significant changes in status of existing customers; meets with customers to discuss needs or concerns and outlines appropriate Bank products and services. Assists the Branch Manager in ensuring the branch is organized, coordinating available resources (e.g., staff, materials, etc.) for maximum results. Performs operational duties as directed by the Branch Manager to maintain compliance with regulatory guidelines (i.e., customer/branch research, monitoring completion of back office duties, reporting, etc. Assists and relieves in various job functions of the branch as needed or required. Assures audit compliance and procedure quality control and recommends and initiates corrective actions; ensures that the branch is in compliance with established Bank policies, procedures and state and federal regulations. Maintains knowledge of security and safety policies and strictly adheres to established procedures; works closely with the Bank Security Officer to maintain an updated plan for the branch; ensures branch staff is properly trained and made aware of any changes to the branch's plan and procedures. Participates and directs day to day operations for the branch; approves large deposits and withdrawals; reviews and acts on daily reports; ensures the branch is maintained in a neat, clean and attractive manner; recommends redecoration or major repair or redesign of floor space as necessary. Ensures effective communication to staff and implementation of all policy and procedure changes as approved by Senior Management; schedules and conducts any necessary training for staff. Reviews NSF and overdraft reports for customers assigned within his or her portfolio; approves or declines such exceptions within established lending limits. Ensures that own work is in compliance with all applicable laws, regulations, policies and guidelines. Performs all other duties as assigned. Education and Related Experience * High School Diploma or equivalent (GED) required * 5 or more years Retail or related experience preferred * Previous supervisory experience preferred Skills and Abilities * Must possess thorough understanding of all deposit accounts and other products and services offered by the bank. * Must possess basic understanding of the loan application process. * Must possess good interpersonal skills. * Must possess ability to use good judgment and discretion. * Must possess ability to learn new tasks and computer programs quickly and retain information. * Must possess knowledge of standard office equipment including computer, ten key adding machine, typewriter, fax machine, scanner and copy machine * Must possess knowledge of computers and computer operations MS Office software * Must possess good verbal and written communication skills * Must possess good organizational skills * Must possess ability to perform detailed tasks with accuracy Working Conditions and/or Physical Requirements * Ability to work under stress and meet deadlines. * Ability to operate a keyboard if required performing the essential job functions. * Ability to read and interpret a document. * Ability to travel if required to perform the essential job functions. * Ability to lift/move/carry approximately 20 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department an "undue hardship" then the employee must be accommodated; hence, omitting lifting as a physical requirement. Equal Opportunity Employer/Veterans/Disabled
$33k-60k yearly est. 4d ago
SAAS Support Manager
365 Labs
Manager job in Baton Rouge, LA
Job Description 365Labs is a leading SAAS company that specializes in providing innovative software solutions to public safety. We are committed to delivering exceptional customer experiences and ensuring the highest level of satisfaction for our clients. To maintain our outstanding support services, we are looking for a dynamic and experienced Support Desk Manager to join our team. Position Overview: As a Support Desk Manager at 365Labs , you will play a critical role in ensuring the timely resolution of client issues at all times and maintaining high-quality support services. You will lead and train a team of support staff and software testers, creating a cohesive and efficient support team. Your responsibilities will also include developing procedures and a knowledge base to improve support efficiency. We are seeking a quick learner who can adapt to our fast-paced environment and help us maintain our commitment to excellence. Key Responsibilities: - Lead and manage a team of support staff and software testers, providing guidance, coaching, and training to ensure exceptional support services. - Ensure timely resolution of client issues, addressing technical inquiries, and troubleshooting problems effectively. - Develop and maintain a comprehensive knowledge base to assist both clients and support team members in resolving issues efficiently. - Establish and refine support procedures to improve response times and issue resolution rates. - Collaborate with other departments, such as product development and quality assurance, to provide valuable feedback and insights for product improvement. - Analyze support data and metrics to identify trends, areas for improvement, and opportunities to enhance customer satisfaction. - Continuously update your own knowledge of the company's SAAS products to provide accurate information and guidance to clients and team members. Qualifications: - Bachelor's degree in a relevant field or equivalent work experience. - Proven experience as a Support Desk Manager in a SAAS company or similar role. - Strong leadership and team management skills, with a track record of successfully leading and developing support teams. - Exceptional problem-solving and troubleshooting abilities. - Excellent communication skills, both written and verbal. - Experience in developing and maintaining knowledge bases and support procedures. - Quick learner with the ability to adapt to new technologies and software quickly. How to Apply: If you are a highly motivated and experienced Support Desk Manager looking for a new challenge in a dynamic SAAS company, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you believe you are the ideal candidate for this position. If you are not from Baton Rouge area, please explain if you are willing to relocate. This is an in-office position. 365Labs is an equal opportunity employer and welcomes candidates of all backgrounds to apply.
$45k-81k yearly est. 21d ago
Business Manager
Open Health Care Clinic
Manager job in Baton Rouge, LA
Business Manager Reports to: Chief Operations Officer Revised: October 2025 Department: Dental / Behavioral Health FLSA: Exempt JOB PURPOSE: The Business Manager functions under the supervision and guidance of the Chief Operations Officer. The Business Manager will play a pivotal role in ensuring the smooth, efficient, and productive daily operations of clinic service lines for Dental and Behavioral Health. This position is responsible for overseeing schedule management, front desk operations, and production targets in collaboration with the service line directors. Essential Job Functions include, but are not limited to: Satisfies Core Competencies Accepts responsibility for meeting the standards of the professional, ethical, and relevant legislated requirements. Fronk Desk Operations Oversee front desk staff and ensure professional, courteous patient interactions. Implement and monitor processes for patient registration, insurance verification, and data entry. Maintain a welcoming and organized reception area. Creating and implementing service delivery improvement plans. Establishing work schedules and ensuring appropriate resources to carry out the scope of services during approved hours of operation Operational Management Monitor daily, weekly, and monthly production goals for dental and behavioral health providers. Analyze productivity reports and communicate findings to team members and leadership. Identify opportunities to enhance operational efficiency and revenue generation. Support billing, coding, and collections processes in collaboration with financial staff. Implement and refine processes to maximize productivity, patient access, and staff efficiency. Required Education: Associate, Bachelor or Master's degree in nursing, healthcare administration, healthcare management, business administration or related field Skills, Licensure, and Knowledge Requirements Must have valid Louisiana driver's license and reliable transportation. Minimum 5 years of management in a healthcare setting Physical Demands: The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach. Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting is required. Work Environment: The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Moderate noise (i.e., business office with computers, phones, and printers, light traffic). Ability to work in a confined area. Ability to sit at a computer terminal for an extended period. Travel or Special Requirements: Driving during the workday, as well as local or out-of-state travel, may be required to perform job duties. This includes the essential job functions and responsibilities of the job. I understand that it is not inclusive of every task inherent to the job. In addition, I understand that it may occasionally require assignment of tasks not specifically covered in this job description. Duties, responsibilities, and activities may change at any time with or without notice. I understand that I will comply with reasonable requests from my supervisor.
$46k-88k yearly est. Auto-Apply 60d+ ago
Assistant Manager - Siegen
CC's Coffee House 3.7
Manager job in Baton Rouge, LA
Since our inception in 1995, CC's Coffee House has remained one of the greatest places to work in every neighborhood we serve. Our mission to serve everyone better than anyone else is a guiding principle that applies to our guests as well as one another. SUMMARY The Assistant Manager is expected to follow the values, mission, and culture of CC's Coffee House and is responsible for meeting sales and profit targets, leading teams, and ensuring CC's service and quality standards are achieved on each shift. The Assistant Manager supervises multiple team members, supports their development, and ensures that quality, service, financial performance, and team member growth are consistently achieved while controlling costs through effective management. ESSENTIAL DUTIES AND RESPONSIBILITIES Lead team members by effectively coaching, motivating, training, and supporting them. Conduct performance appraisals with prior supervisor approval. Complete new hire paperwork, deliver corrective actions appropriately, and assist with training for new hires and Store Supervisors. Support daily operations including labor management, scheduling, maintaining coverage, ordering products and supplies, controlling waste, and compiling reports. Uphold and enforce CC's policies, procedures, and standards of operation. Communicate effectively using a positive tone; keep team members informed through tools such as pre-shift meetings, store meetings, Latte News postings, and training materials. Deliver outstanding guest experiences and ensure team members do the same by greeting guests warmly, engaging with sincerity, providing product knowledge, recommending/upselling products, and demonstrating brewing equipment when appropriate. Maintain superior product quality by preparing beverages, pastries, and other menu items according to company recipes, procedures, and standards. Supervise guest service and resolve complaints or concerns promptly and effectively. Partner with the General Manager to create and execute Local Store Marketing initiatives and implement company promotional campaigns. Perform opening and closing duties, including securing the premises per company policy. Manage cash handling and security during shifts, including till counts, reconciliations, deposits, and changing orders in compliance with company cash procedures. Direct team members in maintaining store cleanliness, organization, and equipment standards, ensuring compliance with health and safety regulations. Submit repair/maintenance work orders as needed. Conduct inventory counts, place and receive orders, rotate stock, merchandise displays, and ensure proper product presentation. Follow incident reporting policies in cases of guest or team member safety/security issues. Provide recommendations for hiring, promotion, and termination decisions; recommendations will be given weight. Manage shifts independently when required, making staffing and operational decisions to support business needs. Transport deposits to and from the bank, if necessary, in compliance with cash handling policy. SUPERVISORY RESPONSIBILITIES Resolve problems related to guest service, staffing, systems, inventory, and ordering. Supervise team members in collaboration with the General Manager. Communicate issues to the General Manager with suggested solutions and ensure appropriate follow-up occurs. Support the General Manager with daily operations such as accounting, inventory, banking, marketing, and other business-building activities. Supporting succession planning by identifying and developing high-potential team members. Serving as acting General Manager in the GM's absence. Modeling CC's values and fostering a positive, inclusive team environment. QUALIFICATIONS Education: High school diploma or GED required. Minimum of one (1) year of related supervisory experience in food service, retail, or hospitality; or an equivalent combination of education and experience. Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals. Strong communication skills: ability to prepare reports, write correspondence, and speak effectively before groups of team members or guests. REQUIREMENTS Ability to work a minimum of 40 hours per week and have flexible availability, including weekends and varied shifts. Must possess a current, valid driver's license and maintain proper automobile insurance when driving for company business. Ability to stand for long periods of time and lift up-to 40 lbs. as part of daily store operations. SERV Safe Food Manager Certification (or equivalent nationally recognized food safety certification) preferred. All applicants will be required to submit to a drug/alcohol screening test prior to being hired. Refusal to submit to such a test will be interpreted as a voluntary withdrawal of application for employment.
$25k-40k yearly est. 9d ago
Assistant Manager - TC at Cedar Lodge
The Gap 4.4
Manager job in Baton Rouge, LA
About Athleta For the past 25 years, we've committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It's what we do best, and we're on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp. Ready to make a move? Join us. Because we know that alone we're strong, but together we're unstoppable. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Athleta * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$31k-49k yearly est. 60d+ ago
Customer Service Manager- Floater
Investar Holding Corporation
Manager job in Gonzales, LA
Job Function Assists and supports the Branch Manager in the administration and efficient daily operation of a full service branch office, including the areas of operations, lending, product sales, customer service, and security and safety in accordance with the Bank's objectives. Performs supervisory duties in the absence of the Branch Manager. Provides leadership, training and supervision to branch personnel. Assists in attaining established Bank goals through active participation in sales management and officer call programs. Job Responsibilities Reinforces the application of superior customer service through example along with appropriate follow through with involved customers and employees. Conducts specific periodic meetings and presentations regarding customer service with staff members. Develops new deposit and loan business, provides a superior level of customer relations and promotes the sales and service culture through effective coaching, guidance, and staff motivation. Achieves individual goals while assisting the Branch Manager in attaining branch, region, and Bank sales goals through new business sales, referrals, and retention of customer relationships. Engages in business development activities and solicitation of new business prospects; actively involved in instilling and maintaining a positive sales environment through education of the Bank's products and services; motivates and monitors staff in cross selling and product presentation compared to goals. Investigates and follows up on significant changes in status of existing customers; meets with customers to discuss needs or concerns and outlines appropriate Bank products and services. Assists the Branch Manager in ensuring the branch is organized, coordinating available resources (e.g., staff, materials, etc.) for maximum results. Performs operational duties as directed by the Branch Manager to maintain compliance with regulatory guidelines (i.e., customer/branch research, monitoring completion of back office duties, reporting, etc. Assists and relieves in various job functions of the branch as needed or required. Assures audit compliance and procedure quality control and recommends and initiates corrective actions; ensures that the branch is in compliance with established Bank policies, procedures and state and federal regulations. Maintains knowledge of security and safety policies and strictly adheres to established procedures; works closely with the Bank Security Officer to maintain an updated plan for the branch; ensures branch staff is properly trained and made aware of any changes to the branch's plan and procedures. Participates and directs day to day operations for the branch; approves large deposits and withdrawals; reviews and acts on daily reports; ensures the branch is maintained in a neat, clean and attractive manner; recommends redecoration or major repair or redesign of floor space as necessary. Ensures effective communication to staff and implementation of all policy and procedure changes as approved by Senior Management; schedules and conducts any necessary training for staff. Reviews NSF and overdraft reports for customers assigned within his or her portfolio; approves or declines such exceptions within established lending limits. Ensures that own work is in compliance with all applicable laws, regulations, policies and guidelines. Performs all other duties as assigned. Education and Related Experience * High School Diploma or equivalent (GED) required * 5 or more years Retail or related experience preferred * Previous supervisory experience preferred Skills and Abilities * Must possess thorough understanding of all deposit accounts and other products and services offered by the bank. * Must possess basic understanding of the loan application process. * Must possess good interpersonal skills. * Must possess ability to use good judgment and discretion. * Must possess ability to learn new tasks and computer programs quickly and retain information. * Must possess knowledge of standard office equipment including computer, ten key adding machine, typewriter, fax machine, scanner and copy machine * Must possess knowledge of computers and computer operations MS Office software * Must possess good verbal and written communication skills * Must possess good organizational skills * Must possess ability to perform detailed tasks with accuracy Working Conditions and/or Physical Requirements * Ability to work under stress and meet deadlines. * Ability to operate a keyboard if required performing the essential job functions. * Ability to read and interpret a document. * Ability to travel if required to perform the essential job functions. * Ability to lift/move/carry approximately 20 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department an "undue hardship" then the employee must be accommodated; hence, omitting lifting as a physical requirement. Equal Opportunity Employer/Veterans/Disabled
$33k-60k yearly est. 4d ago
Assistant Manager - Siegen
CC's Coffee House 3.7
Manager job in Baton Rouge, LA
Since our inception in 1995, CC's Coffee House has remained one of the greatest places to work in every neighborhood we serve. Our mission to serve everyone better than anyone else is a guiding principle that applies to our guests as well as one another. SUMMARY The Assistant Manager is expected to follow the values, mission, and culture of CC's Coffee House and is responsible for meeting sales and profit targets, leading teams, and ensuring CC's service and quality standards are achieved on each shift. The Assistant Manager supervises multiple team members, supports their development, and ensures that quality, service, financial performance, and team member growth are consistently achieved while controlling costs through effective management. ESSENTIAL DUTIES AND RESPONSIBILITIES Lead team members by effectively coaching, motivating, training, and supporting them. Conduct performance appraisals with prior supervisor approval. Complete new hire paperwork, deliver corrective actions appropriately, and assist with training for new hires and Store Supervisors. Support daily operations including labor management, scheduling, maintaining coverage, ordering products and supplies, controlling waste, and compiling reports. Uphold and enforce CC's policies, procedures, and standards of operation. Communicate effectively using a positive tone; keep team members informed through tools such as pre-shift meetings, store meetings, Latte News postings, and training materials. Deliver outstanding guest experiences and ensure team members do the same by greeting guests warmly, engaging with sincerity, providing product knowledge, recommending/upselling products, and demonstrating brewing equipment when appropriate. Maintain superior product quality by preparing beverages, pastries, and other menu items according to company recipes, procedures, and standards. Supervise guest service and resolve complaints or concerns promptly and effectively. Partner with the General Manager to create and execute Local Store Marketing initiatives and implement company promotional campaigns. Perform opening and closing duties, including securing the premises per company policy. Manage cash handling and security during shifts, including till counts, reconciliations, deposits, and changing orders in compliance with company cash procedures. Direct team members in maintaining store cleanliness, organization, and equipment standards, ensuring compliance with health and safety regulations. Submit repair/maintenance work orders as needed. Conduct inventory counts, place and receive orders, rotate stock, merchandise displays, and ensure proper product presentation. Follow incident reporting policies in cases of guest or team member safety/security issues. Provide recommendations for hiring, promotion, and termination decisions; recommendations will be given weight. Manage shifts independently when required, making staffing and operational decisions to support business needs. Transport deposits to and from the bank, if necessary, in compliance with cash handling policy. SUPERVISORY RESPONSIBILITIES Resolve problems related to guest service, staffing, systems, inventory, and ordering. Supervise team members in collaboration with the General Manager. Communicate issues to the General Manager with suggested solutions and ensure appropriate follow-up occurs. Support the General Manager with daily operations such as accounting, inventory, banking, marketing, and other business-building activities. Supporting succession planning by identifying and developing high-potential team members. Serving as acting General Manager in the GM's absence. Modeling CC's values and fostering a positive, inclusive team environment. QUALIFICATIONS Education: High school diploma or GED required. Minimum of one (1) year of related supervisory experience in food service, retail, or hospitality; or an equivalent combination of education and experience. Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals. Strong communication skills: ability to prepare reports, write correspondence, and speak effectively before groups of team members or guests. REQUIREMENTS Ability to work a minimum of 40 hours per week and have flexible availability, including weekends and varied shifts. Must possess a current, valid driver's license and maintain proper automobile insurance when driving for company business. Ability to stand for long periods of time and lift up-to 40 lbs. as part of daily store operations. SERV Safe Food Manager Certification (or equivalent nationally recognized food safety certification) preferred. All applicants will be required to submit to a drug/alcohol screening test prior to being hired. Refusal to submit to such a test will be interpreted as a voluntary withdrawal of application for employment.
$25k-40k yearly est. 10d ago
Assistant Manager - Gonzales
The Gap 4.4
Manager job in Gonzales, LA
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$31k-49k yearly est. 34d ago

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How much does a manager earn in Zachary, LA?

The average manager in Zachary, LA earns between $32,000 and $86,000 annually. This compares to the national average manager range of $37,000 to $92,000.

Average manager salary in Zachary, LA

$52,000

$32,00010%

$52,000Median

$86,00090%

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Manager jobs in Zachary, LA - 945 jobs

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Learn more about manager jobs

How much does a manager earn in Zachary, LA?