Medical dispatcher vs public safety dispatcher

The differences between medical dispatchers and public safety dispatchers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a public safety dispatcher has an average salary of $35,063, which is higher than the $32,673 average annual salary of a medical dispatcher.

The top three skills for a medical dispatcher include data entry, CAD and patients. The most important skills for a public safety dispatcher are computer aided dispatch, customer service, and CAD.

Medical dispatcher vs public safety dispatcher overview

	Medical Dispatcher	Public Safety Dispatcher
Yearly salary	$32,673	$35,063
Hourly rate	$15.71	$16.86
Growth rate	4%	4%
Number of jobs	48,418	25,700
Job satisfaction	-	-
Most common degree	High School Diploma, 30%	Bachelor's Degree, 40%
Average age	39	39
Years of experience	-	-

Medical dispatcher vs public safety dispatcher salary

Medical dispatchers and public safety dispatchers have different pay scales, as shown below.

	Medical Dispatcher	Public Safety Dispatcher
Average salary	$32,673	$35,063
Salary range	Between $24,000 And $43,000	Between $26,000 And $46,000
Highest paying City	-	Berkeley, CA
Highest paying state	-	Pennsylvania
Best paying company	-	City of San Jos
Best paying industry	-	Government

Differences between medical dispatcher and public safety dispatcher education

There are a few differences between a medical dispatcher and a public safety dispatcher in terms of educational background:

	Medical Dispatcher	Public Safety Dispatcher
Most common degree	High School Diploma, 30%	Bachelor's Degree, 40%
Most common major	Business	Criminal Justice
Most common college	-	-

Medical dispatcher vs public safety dispatcher demographics

Here are the differences between medical dispatchers' and public safety dispatchers' demographics:

	Medical Dispatcher	Public Safety Dispatcher
Average age	39	39
Gender ratio	Male, 27.1% Female, 72.9%	Male, 37.6% Female, 62.4%
Race ratio	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	17%	17%

Differences between medical dispatcher and public safety dispatcher duties and responsibilities

Medical dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Coordinate ambulances and helicopters to and from the hospital.
Dispatch multiple ambulances all throughout Houston and its surrounding areas.
Transport patients and clients utilizing company vehicles.
Master at delivering superior customer care and assist with elderly patients.
Discuss cable television equipment operation with customers over telephone to explain equipment usage and to troubleshoot equipment problems.

Public safety dispatcher example responsibilities.

Manage the response and allocation of police, fire, ems personnel when call for service.
Provide a and CPR instructions.
Conduct layperson CPR instruction to local communities.
Train entry dispatchers on Fire/EMS call taking and dispatching.
Provide determinant dispatch codes base on EMD and EFD standards.
Job duties are the answering, processing and dispatching of police, fire and ems services.

Medical dispatcher vs public safety dispatcher skills

Common medical dispatcher skills

Data Entry, 15%
CAD, 12%
Patients, 10%
EMD, 9%
Non-Emergency Calls, 9%
BLS, 7%

Common public safety dispatcher skills

Computer Aided Dispatch, 15%
Customer Service, 6%
CAD, 6%
Patrol, 5%
Dispatch System, 4%
NCIC, 3%

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Medical Dispatcher
Medical Dispatcher vs Public Safety Dispatcher

Updated January 8, 2025

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