Medical Receptionist
Medical receptionist job in Meriden, CT
Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together.
ProHealth Physicians part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Medical Receptionist to join our team. The Medical Receptionist is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
Schedule: 8-hour shift, Monday through Friday 8:00 am to 4:30 pm, a 40-hour week to be determined by the hiring manager upon hire. May be asked to float to other practices as needed.
Location: 16 Broad Street, Suite 29, Meridan, CT 06450
Primary Responsibilities:
Greet patients and conduct check-in process
Collect or verify demographic information, including key demographic fields
Load or update insurance information as needed
Verify eligibility and flag appointment accordingly
Scan insurance card(s)
Collect co-payments and outstanding balances
Post payments received in practice management system and provide system-generated receipts
Acknowledge patients in PM
Schedule appointments using approved scheduling guidelines
Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians
Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, "no show," for follow up appointments for chronic conditions or preventive care
Monitor administrative tasks in the EHR and respond timely
Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits
Close payment batch(es) at the end of each shift, assemble, and balance batch(es) according to ProHealth cash control procedures
Assist coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork
Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality
Processing referrals to outside specialists/radiology
Perform other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
1+ year of receptionist experience
Intermediate level of computer proficiency with Microsoft Office
Access to reliable transportation & valid US driver's license
Preferred Qualifications:
Experience as a receptionist in a healthcare setting
Experience working with an electronic health record
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Auto-ApplyMedical Receptionist
Medical receptionist job in Hartford, CT
Medical Office Receptionist - Temp to Hire
Hours: Monday - Friday, 7:30 AM - 4:30 PM
Ultimate Staffing Services is seeking an experienced and professional Medical Office Receptionist to support a busy medical office across three locations: Hartford, Enfield, and Bloomfield. This is a temporary to hire position.
What's in it for you?
Competitive pay - up to $20/hr
Weekly pay via direct deposit
Access to affordable medical benefits
Free onsite parking
Consistent Monday - Friday schedule (7:30 AM - 4:30 PM)
Opportunity to work with a well-established organization
Responsibilities:
Greet and check-in/out patients at the front desk
Answer inbound telephone calls and route appropriately
Maintain accurate records while ensuring patient confidentiality
Provide exceptional customer service to patients and visitors
Perform general administrative and office tasks as assigned
Qualifications:
Prior experience working in a medical office or healthcare setting
Strong communication and interpersonal skills
Ability to prioritize, multitask, and remain organized in a fast-paced environment
Reliable transportation and flexibility to commute to all three locations
Proficient with basic office systems and able to learn new software quickly
To apply, please submit your application to the job posting.
If you have questions prior to applying, feel free to email .
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Medical Receptionist
Medical receptionist job in Southington, CT
Benefits:
Health Savings Account (HSA)
Life & Disability Insurance
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted!At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter MostYou're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do
Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture
Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand
Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue
Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters
Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare
Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency
Protect Patient Information: Maintain organized records while strictly following HIPAA regulations
This Role is Perfect for You If:
You have experience with insurance verification and medical billing (non-negotiable!).
You can explain complex insurance concepts to frustrated patients with empathy and clarity.
You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands.
You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.
You're tech-savvy with medical billing software and EMR systems.
You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic.
You maintain a positive attitude even when dealing with challenging financial conversations.
What's In It For You:
Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare.
Receive specialized training in insurance verification and patient financial counseling.
Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.
Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.
Be part of healthcare innovation that's expanding nationwide.
Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations.
Perks & Benefits:We take care of the people who take care of our patients. As a full-time team member, you'll receive:
Medical, Dental & Vision Insurance (available after 30 days)
Mental Health & Prescription Coverage
Health Savings Account (HSA) with employer contributions
Short & Long-Term Disability + Life Insurance
401(k) with Employer Match
Paid Time Off starting at 152 hours/year
Employee Assistance Program (free counseling sessions)
Uniform Allowance + Verizon Discount + More
The Details:
Location: Our state-of-the-art urgent care facility
Schedule: Full-time with flexible shifts (some evenings/weekends)
Requirements:
High school diploma preferred; X-Ray Tech, Medical Assistant or related certification is a plus
Current CPR or Basic Life Support (BLS) certification is required for this role.
We invest in your well-being so you can bring your best self to work-every shift, every patient. Ready to Help Patients Live Life, Uninterrupted?
Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care.
AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************.
At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is
$20.00 to $24.00 per hour
. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization.
Compensation: $20.00 - $24.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Auto-ApplyFront Desk Coordinator
Medical receptionist job in Sag Harbor, NY
Part-time Description
Front Desk Coordinator
At Tracy Anderson Mind and Body
This is a part time role that requires flexible schedule including weekends
Hourly Rate $21.00
Tracy Anderson is a specialized genre of fitness that is practiced and celebrated worldwide. It's a dynamic, holistic approach to movement designed for total-body balance, and built to evolve with clients throughout their lives
At our members-only studios (New York City, Los Angeles, the Hamptons, London, and Madrid), we offer clients new weekly classes featuring the latest Tracy Anderson choreography, prescribed custom training regimens, one-on-one training, and other bespoke options. Each studio hosts a dedicated training team with deep knowledge of Tracy's original language of movement, based on more than two decades of scientific research and proven results.
Job Description:
We are seeking a passionate, customer service-oriented, and hard-working individual to join our team as a Front Desk Coordinator at Tracy Anderson Method. This position is perfect for someone who thrives in a fast-paced, luxury fitness environment and has a deep love for health and wellness.
Overview of responsibilities and major areas are:
Key Responsibilities
· Provide superior guest service, ensuring every client feels welcome, valued, and supported.
· Greet clients upon arrival, check in for classes, and assist with scheduling.
· Manage phone calls, emails, and other inquiries with professionalism and enthusiasm.
· Maintain a clean, organized, and welcoming front desk area.
· Work collaboratively with the studio team to create an exceptional client experience.
· Help facilitate class transitions and ensure smooth operations throughout the day.
· Guide consumers with regards to the latest happenings within the studio.
· Ensure the brand aesthetic and studio appearance is always upkept.
· Accurately follow the daily checklist (pre/during/post) shift activities.
· Work with Studio Manager and Sr. Management to support the financial goals and operational needs of the studio.
· Occasionally travel between our 59th Street and Tribeca locations as needed.
· Be knowledgeable about the Tracy Anderson Brand: history, products/programs, and all pricing.
· Field both internal and external general questions and inquiries
· Working with the studio to convey member concerns and feedback.
· Responsible for general administrative computer work and ownership surrounding MindBody Online.
· Effectively book, cancel and reschedule classes for members/drop-ins.
· Prepares new records/files within MindBody Online.
· Keep the retail area looking great which includes keeping it clean and re-merchandising products to attract customer's attention.
· Receive and transfer all inventory to the appropriate location.
· Pro-actively watch for theft to avoid shrinkage.
· Support studio managers in maximizing and maintaining studio operational efficiency.
· Other duties assigned by management.
· Support TA LIVE experience and troubleshooting with camera set up and streaming
What we offer (permanent employment only)
· Medical/Dental/Vision
· This role offers a competitive salary based on experience & performance
· On-site fitness studio classes. Discount on all retail
· 401(k) matching
· Employee assistance program
· Life insurance/STD/LTD company paid
· Paid time off
EEO Statement
Tracy Anderson (TA) is an equal-opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at TA are based on business needs, job requirements and individual qualifications, without regard to race, color, creed, religion or belief, gender, age, sexual orientation, national origin, disability, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. TA will not tolerate discrimination or harassment based on any of these characteristics.
Requirements
POSITION REQUIREMENTS
· Excellent interpersonal and communication skills.
· Passion for health, fitness, and the Tracy Anderson Method.
· Positive attitude and strong work ethic.
· Ability to multitask and thrive in a high-energy, fast-paced environment.
· Previous experience in customer service, hospitality, or fitness industry is a plus.
Salary Description $21.00
Pre-Registration Specialist
Medical receptionist job in New Haven, CT
Job Description
Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
Job purpose
To provide timely, detailed accurate full patient registration prior to the patient's visit, either via telephone or in person to assure an exceptional patient experience. This individual maintains a patient-focused approach towards operational excellence while working as an integral part of the health care team.
Duties and responsibilities
The Pre-Registration Specialist performs timely, detailed, accurate full patient registration and maintains the integrity of the demographic information of the patient, insured, guarantor and insurance company as well as all additional information required for reporting. Typical duties include but are not limited to:
Obtain and verify patient demographic and guarantor information prior to visits to ensure that the patient record is accurate and is available for billing purposes.
Obtain patient insurance information and verify the patient's eligibility, whether via phone, web-site or electronic eligibility checks.
Obtain and verify patient information required for reporting purposes prior to visits.
Work queues/listings to determine which patients require pre-registration 1-7 days prior to their upcoming appointment.
Contact patients via telephone to obtain needed information.
Answer all incoming phone calls in a timely manner demonstrating good customer service.
Obtain benefits to aid in payment collections at time of service.
Provide accurate information to patients about insurance requirements.
Complete all necessary questionnaires when needed for upcoming appointments.
Ensure that the proper steps are taken to eliminate patients from pre-registration status and communicate with Patient Access what is needed at the check in process.
Ability to provide information to patients regarding FHCHC services and directions to various locations.
Maintain and adhere to HIPAA privacy policies
Performs other duties as assigned and providing coverage for departments under operations portfolio (i.e. front desk) as necessary, including extended leaves
Qualifications
High School diploma or GED with experience in medical billing is required. Bi-lingual in English and Spanish is also required. Excellent interpersonal and communication skills and ability to work as a member of the team to serve the patients is essential.
The selected candidate must be detail oriented and have the ability to work independently with one year of experience demonstrating customer service highly preferred. Epic experience is desirable.
Must be willing to work in various locations and various shifts
Physical Requirements/Work Environment
Must have manual dexterity to operate keyboards, telephones and other business equipment
Position requires the use of a headset and the ability to sit for extended periods of time
High volume of calls each day.
Medical office type environment. Works closely with co-workers daily
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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Patient Care Representative
Medical receptionist job in New Haven, CT
This is Full-Time Patient Care Representative role.
42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture.
Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.
Responsibilities
Interact with patients in a positive professional manner via telephone and in person
Schedule and confirm appointments
Review and educate patients on treatment plans and financial responsibilities
Accurately confirm insurance benefits, communicate and collect patient payment obligations.
Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
Respond to and reply to requests for information
Maintain strict compliance to HIPPA and patient privacy
Perform other related job duties as assigned
Qualifications
Excellent customer service skills
Clear speaking and telephone voice
Positive attitude and energetic personality
Comfortable in computerized environment
Ability to multitask
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Auto-ApplyExperienced Veterinary Receptionist
Medical receptionist job in North Haven, CT
North Haven Animal Hospital located in New Haven County, CT, has earned a stellar reputation for providing state-of-the-art veterinary care through an experienced and compassionate staff. Founded by Dr. James T. Wells and Dr. Lewis Jolly in 1979 after they graduated from Purdue University's veterinary school, they opened North Haven Animal Hospital.
North Haven Animal Hospital is a full-service facility dedicated to wellness, medical, and care. The hospital combines the latest technological advancements with high-quality, personalized care. They prioritize ensuring that pet owners are fully informed and involved in their pet's healthcare decisions, fostering a supportive environment where pets receive the best possible treatment. Their goal is to offer the best of both modern veterinary medicine and old-fashioned, personalized compassionate service, ensuring that each pet is treated like family.
Click the link for more information: North Haven Animal Hospital
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We're looking for:
* Experienced Receptionist with a minimum of 1-year veterinary experience required
* Saturdays until 12pm- required
* Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
* Highly organized and possess computer skills
* Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
We offer our staff:
* Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
* Employee Assistance Program
* Paid Vacation and Sick Time for ALL Employees
* Paid Bereavement Program
* Paid Parental Leave Program
* Competitive Compensation
* Continuing Education Allowance (applies to licensed/registered/certified roles)
* Tuition Assistance Program
* Access to a CVA/CVT/CVPM Partnership through Penn Foster
* Career Development Opportunities
* Referral Bonus Program for most positions!
* Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.)
Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
* Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: ***********************************************************
Patient Representative
Medical receptionist job in Wallingford, CT
Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, Patient Representative at our Wallingford Imaging Location.
Position Schedule: Mon - Fri 8:30 AM - 5:00 PM + on-call every 5th Saturday from 8:00 AM to 4:30 PM (schedule is subject to change based on operational needs). Position may require covering shifts at near by office locations.
Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour.
For complete listing of all open positions, visit **********************************************
Job Summary:
The Patient Representative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met.
Key Accountabilities:
Greeting patients and help maintain a timely accurate patient flow through the system.
Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration.
Collects insurance co-pays as applicable.
Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders.
Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required.
Obtains all necessary signatures and initiates required documents for scheduled procedures.
Performs insurance verification processes.
Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations.
Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s).
Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information.
Answers phones with appropriate greeting and transfers calls as needed to the appropriate people.
Obtains and provides reports and images on CD to patients or physician's offices.
Follows established policies and procedures set by administration including department cleanliness and disinfecting.
Assists in the Hereditary Cancer Risk Assessment program.
Performs other duties as assigned.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Qualifications Guidelines:
Education Required:
High school diploma or equivalent.
Knowledge, Skills, & Abilities:
At least one year of customer service experience in a medical setting preferred.
Knowledge of medical terminology.
Quality assurance and customer service principles and practices.
Communicate effectively with patients, relatives, medical staff and co-workers.
Capacity to relate to patients of all cultural and socio-economic backgrounds.
Maintain the confidentiality of patient records.
Ability to understand and follow specifications and instructions. Attention to detail is required for success.
Basic keyboard skills with proficiency in use of personal computer.
Physical Requirements:
Remaining in a stationary position, often sitting for prolonged periods.
Adjusting or moving objects up to 15 pounds in all directions.
Repeating motions that may include the wrists, hands and/or fingers.
Must be able to lift up to 20 pounds at times.
Moving about to accomplish tasks or moving from one worksite to another.
Must be able to access and navigate each department at the organization's facilities
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply:
Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************
Auto-ApplyFront Desk Coordinator - Part-Time
Medical receptionist job in Stamford, CT
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
* Greet and check in patients, providing a friendly and professional first impression
* Manage the flow of patients through the clinic in a timely, organized manner
* Present and sell wellness plans and membership packages confidently and accurately
* Support the clinic's sales goals by converting new and returning patients into members
* Answer phone calls and assist with appointment scheduling and patient inquiries
* Re-engage inactive members and maintain up-to-date patient records using POS software
* Assist with clinic marketing efforts and community outreach
* Maintain a clean, organized front desk and clinic environment
* Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
* High school diploma or equivalent required
* Minimum one year of customer service and sales experience preferred
* Strong phone, computer, and multitasking skills
* Energetic, motivated, and confident in a goal-driven environment
* Positive attitude with a team-oriented mindset
* Must be able to stand/sit for long periods and lift up to 50 pounds
* Office management or marketing experience is a plus
Schedule
This role requires flexibility with the potential to work various days, Monday - Saturday, and evenings.
Compensation and Benefits
* Starting pay: $18 - $20 per hour + BONUS
* Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
Patient Services Coordinator II
Medical receptionist job in Mount Kisco, NY
Job Description
Due to our phenomenal growth and expansion, Reproductive Medicine Associates of New York, one of the country's top fertility centers, is looking for a Patient Services Coordinator II to join our Mount Kisco/White Plains offices.
Responsibilities include but are not limited to:
Interacting with patients; practicing effective, courteous communication
Working the front desk
Scheduling patient appointments and in-office procedures
Managing the physician's schedules and preparing letters and reports and handling special projects as assigned
Handle all letters for patients and assist with patient requests related to their treatment at our practice
Act as the key liaison with the MD, clinical, and other staff members to ensure all administrative functions are completed
Attributes that are ideal in this role include:
Good judgement and takes initiative.
Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition.
Passionate about providing excellent patient care.
Ability to work independently and as part of the team.
Qualifications:
A successful candidate must possess a bachelor's degree or higher.
Medical office experience is a plus; related job experience is required
Interest in the field of reproductive medicine is a must.
Excellent organizational and interpersonal skills are required
Strong verbal and written communication skills are a must
Familiarity with computer applications (Microsoft Suite) is required and with Nextgen is a plus.
Job Type: Full-time
Schedule: This full-time (40 hours a week) day shift position that will float between the Mount Kisco and White Plains New York practice. It requires a Saturday only and holiday rotation at our Mount Kisco location. When working on Saturday and/or holiday the hours are 7:00AM to 11:30AM.
Starting Pay: $20.00-$22.00 per hour
What We Offer:
Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
Front Desk Coordinator (Oral Surgery)
Medical receptionist job in Port Jefferson Station, NY
Job DescriptionPrior experience in the dental field is required to be considered for this particular role. Our practice is growing, and we are looking for candidates dedicated to delivering high quality concierge care to our patients! OUR PRACTICE:Leading Edge Oral Surgery (Port Jefferson)132 Terryville Road, Port Jefferson Station, New York 11776HIRING SCHEDULE:
Sunday: OFF
Monday: 8:15am-5:00pm
Tuesday: 11:00am-7:00pm
Wednesday: 8:15am-5:00pm
Thursday: 8:15am-5:00pm
Friday: 8:15am-5:00pm
Saturday: OFF
RESPONSIBILITIES:
Warmly greet and welcome patients with a high level of concierge care.
Answering phones promptly and responding to messages.
Managing schedules - input and confirm patient appointments.
Entering in new patient records and updating ledgers with precision (Denticon).
Collect co-payments and verify insurance eligibility (PPO/FFS).
as needed
Respond to patient billing or financial inquiries, directing them to the appropriate departments.
as needed
Assist with various office duties as directed by the Practice Manager.
QUALIFICATIONS:
Prior dental experience is preferred.
A resume showcasing a consistent and stable employment history.
Exceptional organizational skills to manage multiple tasks efficiently.
Strong interpersonal communication skills.
OUR BENEFITS:
Generous Compensation: We invest in the best and are competitive in our salary offers.
Flexible Health and Vision Insurance Plans: Tailored options for you and your family's well-being.
401(K) Retirement Plan with Matching: Secure your financial future with our employer-matched plan up to 6%.
Generous Paid-Time Off: Accrue up to 3 weeks, plus an annual "you" day for self-care.
Exclusive In-house Dental Program: Heavily discounted services for you and your immediate family.
Extra Perks and Fringe Benefits: Enjoy additional benefits and ongoing perks for our dedicated teams.
*
All benefits available at full-time employment (30+ hours weekly). Some benefits available for part-time employees as well.
New York Salary Range: $17/HR - $25/HR
Step into a new era with Dental365
A modern practice environment designed for superior care and comfort. We embrace cutting-edge technology in a soothing environment that goes beyond your ordinary dental practice. We've thought through every step in the patient's experience to perfect our communication and care so that each visit is an eagerly anticipated event.
We're a team that supports your success. Emphasizing health over sales, we cultivate a warm, supportive culture without the pressure of production quotas. Those motivated for growth in their career are encouraged and supported to reach their full potential.
Dental365 celebrates diversity. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression in terms of all conditions of employment. Our diversity is one of our greatest strengths, and as an Equal Opportunity Employer, we are proud to promote a work environment where all differences are respected.
Salary Range$17-$25 USD
Front Desk Receptionist
Medical receptionist job in Darien, CT
Patient Care Coordinator
Harbor Point Dental Group - Darien, CT
Full-Time | In-Office | Monday - Friday | 8:00 AM - 4:00 PM (Tuesday Hours: 11:00 AM - 7:00 PM)
About Us
Harbor Point Dental Group in Darien, CT is a high-end, modern dental practice offering concierge-style dental care in a luxurious, patient-focused environment. We specialize in fee-for-service and insurance participation, delivering top-tier dental care with a personalized approach. Our practice is designed for comfort, efficiency, and innovation, ensuring a seamless experience for both patients and staff.
Position Overview
We are seeking a Patient Care Coordinator to be the welcoming face of our Darien, CT location. This role is essential to providing a high-end patient experience, managing front office operations, and ensuring smooth scheduling and financial coordination. The ideal candidate has strong communication skills, a polished, professional demeanor, and a passion for providing exceptional service in an upscale environment.
Key Responsibilities
Greet and assist patients with concierge-level service upon arrival
Manage appointment scheduling, confirmations, and follow-ups
Coordinate treatment plans and discuss financial options with patients
Verify insurance benefits and assist with claims processing
Ensure accurate patient records and maintain HIPAA compliance
Handle patient inquiries with professionalism and efficiency
Collaborate with the clinical team to enhance patient experience
Provide administrative support and assist with front office operations
Qualifications
1-2 years of experience in dental administration (Preffered)
Background in luxury or high-end service environments is a plus
Strong knowledge of dental insurance verification and patient coordination
Proficiency in dental management software (Dentrix, Eaglesoft, or similar)
Exceptional communication and customer service skills
Highly organized with the ability to multitask in a fast-paced setting
Professional, polished demeanor with a patient-first mindset
Compensation & Benefits
Salary Range: $25 - $30 per hour (based on experience)
Comprehensive Benefits Package:
Medical, Dental, Vision, and Wellness programs
Life and Retirement benefits
Employee discounts and growth opportunities
Why Join Us?
At Harbor Point Dental Group - Darien, we set the standard for modern, patient-centric dental care. Join a team that values excellence, innovation, and concierge-level service in a sophisticated, high-end practice setting.
Auto-ApplyFront Desk Receptionist
Medical receptionist job in Meriden, CT
****Travel between our Meriden/Bloomfield office is required
We are an established multi-specialty Ophthalmology group looking for an experienced ophthalmic technician. Technicians must be compassionate, detail-oriented team players with great people skills and a desire to grow in a friendly practice. As the Ophthalmic Technician your primary job function is to work with the ophthalmologist to provide exceptional patient care by gathering all patient information necessary to complete a proper diagnosis. You will perform the initial patient examinations, ophthalmic testing procedures as well as assist the physician as directed. Your top priority will be to ensure the patient receives the highest level of care as our main goal is to make the patient experience as exemplary as possible.
Job Responsibilities:
· Interview patients and document ocular and medical histories
· Perform preliminary testing ie: visual acuity, pupillary responses, confrontation visual fields, motility, stereopsis, color vision, angle assessment, refractometry and applanation tonometry, automated keratometry and lensometry.
· Perform diagnostic testing including automated perimetry, OCT, IOL Master, A-scan and ophthalmic photography, corneal topography, Pentacam.
· Assist in minor surgery procedures, laser surgery and crosslinking.
· Monitor and facilitate patient flow in the clinic and in the imaging rooms, working collaboratively with other clinical staff.
· Administer eye drops as required by the physician. (Certification Required)
· EMR scribing and electronic medication refills.
· Perform clinical and administrative duties as directed
· Provide support to triage department as needed.
· Provide support to surgical coordination department as needed.
Schedule:
M-F 8:30am 5:00pm (sometimes later depending on when the last patient leaves, candidate must be flexible.)
Minimum Qualifications:
High School Diploma or equivalent required.
Preferred Qualifications:
Certified Ophthalmic Assistant/Technician/Scribe Certification
Special Skills:
Ability to work well with others
Reliable, punctual and dependable.
Excellent communication skills
Data entry and typing skills
Ability to work in a fast paced environment
Exceptional customer service skills
Proven experience as an Ophthalmic Technician
Knowledge of medical office procedures.
We offer an excellent benefit package including a generous PTO program, 401k with a 4% company match, Medical, Dental and Vision insurance, Company paid STD, LTD and Life insurance.
Patient Service Coordinator
Medical receptionist job in Bay Shore, NY
Full-time Description
Reports To: Center Manager
Shift Schedule: Days, 8am - 5pm (varies)
Job Category: Administrative
Job Status: Non-Exempt
For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other.
Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply!
What we offer:
Paid time off (PTO) & 8 company paid holidays
Tuition reimbursement
401k with employer matching
Competitive health, vision and dental benefits
Employer paid long term disability benefits
Pet Wellness coverage, legal assistance and identity protection
Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
Tickets at Work- savings on favorite brands, travel, tickets, dining and more!
What you will do:
Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances
Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations,
Prepare charts for upcoming appointments and process medical records requests in an efficient manner.
Requirements
We require the following:
High school diploma or general education degree (GED) equivalent.
Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice.
Experience with Electronic Medical Records (EMR) systems, required.
Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security.
National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Maitre D' / Front Desk Receptionist
Medical receptionist job in Westport, CT
We're Squeeze, a feel-good company, from the Founders of Drybar.
A bit about us: Squeeze was designed to revolutionize the massage experience, from our forward-thinking technology to our dedication to team member experience. We are focused on the human side of business, and we work to foster an inclusive environment, where everyone can shine bright. It's so important that we've made it our company mission to be the best part of our guests' and team members' day.
Our revolutionary app-based booking and payment platform makes scheduling, paying, tipping, and rating easy, breezy, Squeezy. Similar to Postmates and Uber, after a Squeeze massage, instead of dealing with a clunky, stressful checkout process, our guests simply float out with the ability to tip and rate their therapist at their leisure post-massage. Personalized services allow guests to select massage preferences as well as control in-room settings from lighting to sound, all in a beautifully designed space. It's a completely fresh approach to a way better massage experience.
THE PERKS
Competitive hourly rate
Health benefits (including vision & dental) and 1-week paid vacation for our employees who work just 32 hours or more. That's as few as 4 shifts per week!
Paid Sick Leave
1 free Mid Squeeze (50-minute massage) a month
At Squeeze, all add-ons are complimentary. That means no quotas or upselling!
Annual performance raises ($1/year)
Flexible schedules
Responsive, empathetic, and understanding Management providing on-site leadership
A revolutionary, feel-good culture (including snacks to keep you fueled, points from peers redeemable for gift cards, and branded swag)
Quarterly paid training: we bring in an outside speaker to train on everything from mindfulness meditation to personal finance, all in the interest of helping our team members grow
Nurturing, supportive environment, no matter where you're at in your career
Leadership and career advancement opportunities in management and training
Team-building offsites
Feel-good partnership with Canine Companions (for every membership sold, we donate a day of canine support to a person with a disability)
401k for full time, eligible team members
ABOUT YOU
You are experienced in managing front-of-house operations for high-volume retail service businesses, exceptional with technology, and acutely aware of your surroundings.
You are obsessed with over-the-top, first-class guest service and thrive in ensuring an amazing experience for anyone and everyone who walks through your doors.
Words that describe you include: energetic and detail-oriented. You have a hospitality orientation, are gracious and patient, and warm in nature with strong communication skills.
Beyond ensuring an amazing experience, you are eager to join a guest-first brand dedicated to transforming the massage experience for our guests, as well as for you and your future.
You are passionate about all things health and wellness and wholeheartedly believe in the benefits of massage for a balanced lifestyle.
You can't help but grow and are constantly striving to be your best self, and you're excited to leap into a rewarding adventure with Squeeze.
YOUR RESPONSIBILITIES AT SQUEEZE
Check in and greet guests with a warm and friendly welcome
Provide over-the-top, exceptional guest service
Ensure front of house and guest lounge is maintained to Squeeze standards
Expert at all things app-related! Squeeze's experience is digital end-to-end, so you'll assist guests with downloading our app, setting up their account, booking appointments, becoming a member, completing their appointment, and so much more
Resolve guest issues in the shop
EXPERIENCE REQUIREMENTS
1+ year in retail, preferably technology or front-desk, service-related experience
Proven track record in delivering an exceptional guest experience
Excellent problem solving and troubleshooting skills
Strong communication and multi-tasking skills
Experience with Zendesk preferred
Enough from us though, let our team tell you why Squeeze is a 5-star employer on Glassdoor and why 96% of our team would recommend us as a great place to work:
“Leadership here is fantastic. I rave about it to people. If you have a concern, you feel listened to, if you need help, you get help.” - Alex
“The space is amazing. They definitely thought of everything to make our jobs easier. I also love the flexible shifts.“ - Caitlyn
“I think it's wonderful that a company in our industry is offering health benefits, sick pay, vacation, free massages. Those are all things you don't find anywhere else.” - Paulina
“We have this thing called “Pats on the Back,” which lets us reward our teammates with points they can redeem for gift cards or donate to charity. It's a feel-good culture.” - Clinton
Meet Your Manager: Bella Criscuolo
"Hello! I'm Bella Criscuolo, the General Manager of Squeeze Westport! My journey through management, sales, and customer service has deepened my love for people, a passion I balance with time spent traveling and enjoying life with family and friends. My management style is centered around creating an equal and fair workspace where everyone feels comfortable and supported, with a clear grasp of our goals. Inspired by Martin Luther King Jr., I strive to lead with fairness and a focus on the well-being of my team, ensuring everyone is checked in on daily and that their mental and physical health is prioritized.
Our shop's culture can be summed up in three words: welcoming, enjoyable, and personable. My teams see me as a positive, easy-to-talk-to leader who is efficient, timely, and fair. When not working, I love exploring new places, each offering unique and fulfilling experiences, and my favorite TV show is 'Gilmore Girls.' If I were a dog, I'd be a French Bulldog-having always shared a special bond with them. And my perfect entrance music? 'We are Family' by Sister Sledge, reflecting the tight-knit, supportive atmosphere I cultivate in our team."
I acknowledge that I am applying for employment with an independently owned and operated Squeeze Franchise, a separate company and employer from Squeeze Corporate and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees, including and without limitation: hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Any questions about my application or the hiring process must be directed to the locally owned and operated Squeeze franchisee.
Auto-ApplyBilingual (Spanish) Front Office
Medical receptionist job in Port Jefferson Station, NY
Job Description
Looking for a job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office!
State Farm Agency, located in Port Jefferson Station, NY has an immediate opening for a full-time Bilingual (Spanish) Front Office - State Farm Team Member. Must be fluent in both English and Spanish.
Responsibilities include but not limited to:
Perform administrative and office support activities. Duties may include fielding telephone calls, receiving and directing visitors, and working with in-house systems.
Be the first point of contact and redirect calls or handle based on customer needs
Handle incoming and outgoing mail
Update policyholder's contact information such as phone number and email address
Print and fax proof of insurance or send proof of insurance to the customer
As State Farm Agent Team Member, you will receive...
Base Pay plus Bonus and Commission (based on licensing and experience)
Paid Time Office (sick time and vacation)
Life Insurance
Retirement Plan
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Bilingual Spanish/English
Dependable and have a track record of providing excellent customer service to client
Quick learner with excellent phone skills/manners
Excellent communication skills - written, verbal and listening
Must have a dependable vehicle to and from work
Property and Casualty (must be able to obtain)
Life and Life license (must be able to obtain)
Must have a clean criminal background/ Background check will be performed
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Front Desk Receptionist- PART TIME
Medical receptionist job in Norwalk, CT
Job Description
Illume Fertility (formerly RMA of CT) specializes in the treatment of infertility, including assisted reproductive technologies (ART) like intrauterine insemination (IUI), in-vitro fertilization (IVF), and pre-implantation genetic testing (PGT). Illume Fertility is Fairfield County's largest fertility clinic and egg donation center and is led by eight board-certified reproductive endocrinologists. Illume Fertility is consistently recognized as an LGBTQ Healthcare Equality Leader and its Integrated Fertility & Wellness program offers holistic support via acupuncture, mental health counseling, support groups and nutritional counseling. lllume Fertility has 5 convenient locations in Norwalk, Danbury, Stamford and Trumbull, CT and Harrison, NY.
Position Overview:
As an Illume Front Desk Ambassador, you are expected to represent the organization when patients come into our offices, to be able to articulate the vision and mission, to promote our services when appropriate, and detect opportunities to improve the patient's experience for the patient's convenience and to help the growth of the practice. The position supports the organization's efforts by carrying out a warm and effective welcoming process, providing premier customer service, and compliance of procedure and policies.
Duties and Responsibilities:
Answers phones and triage calls
Update patient insurance and demographics in all system i.e., (Athena, Azalea, and RESource).
Collect and document patient chart items (consent, license, insurance, facesheet, picture).
Schedule patient appointments and alert appropriate team members.
Order office supplies and manage presentation of the front desk and waiting room.
Effectively sign in patients and alert appropriate departments of patient's arrival.
Process payments (patient balances, copays, vitamin purchases).
Actively participate in monthly Front Desk Department meetings.
Responsible for Faxes, Medical Records.
Confirm Patient Appointments.
Qualifications
Proficiency in verbal communication in English and understanding of basic written English.
Demonstrated ability to work effectively in a team environment.
Demonstrated problem solving skills in a complex environment.
Demonstrated effective interpersonal relationship and customer service skills.
Good organizational and time management skills
Education & Experience
High School diploma or equivalent required
Previous experience in customer or patient service required
Immunization:
Staff member must meet immunizations requirements as stated in the Illume Fertility immunization policy.
TB inoculation
Flu vaccine
Others as they become required
Benefits (if applicable):
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance
To learn more about us, please visit our website at Award-Winning Fertility Care in CT & NY | Illume Fertility
Tuesday-Saturday
20 hours/week
Front Desk Coordinator (Part Time)
Medical receptionist job in Holtsville, NY
Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it's not just what we do, it's who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible.
Job Description
We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care - ensuring a smooth, welcoming experience for every patient.
If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team.
Apply today and join a team that puts patients and people first.
Days & Hours: Monday-Friday 230pm-7pm
Essential Responsibilities
Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile-whether in person or over the phone-while answering or directing inquiries and efficiently checking in patients.
Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone.
Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage.
Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays.
Receives and processes incoming faxes promptly, ensuring timely communication and documentation.
Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates.
Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy.
Ensures co-pays are tallied, reconciled, and manages credit extended to patients.
Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information.
Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly.
Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines.
Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness.
Prepares patients for therapy treatments by providing comfort, assistance, and reassurance.
Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism.
Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies.
Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations.
Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area.
Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival.
Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills.
Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies.
Performs other duties and assignments as required to support clinic operations and patient care
Physical Requirements
While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate.
Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company's services (may include: visitors, patients, staff members, or others).
Qualifications
High school diploma or GED is required.
One (1) year of medical office experience preferred, with familiarity in EMR systems a plus.
One year of experience in a customer service-oriented role is strongly preferred.
Proficiency in Google Suite is required.
Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns
Ability to work effectively within a team environment.
Excellent interpersonal skills and the ability to quickly adapt to new programs.
Ability to successfully complete in-service training.
Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition.
Ability to maintain a professional attitude and conduct in the welfare of patients.
Strong record-keeping and report-writing skills.
Ability to use logic and problem-solving skills to resolve issues
Ability to work independently under tight deadlines in a rapidly changing environment
Excellent time management and organizational skills
We're looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles
Additional Information
The anticipated hourly pay range for this position is $17-20/hr. Compensation is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography.
Front Desk Coordinator (Part Time)
Medical receptionist job in Holtsville, NY
Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it's not just what we do, it's who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible.
Job Description
We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care - ensuring a smooth, welcoming experience for every patient.
If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team.
Apply today and join a team that puts patients and people first.
Days & Hours: Monday-Friday 230pm-7pm
Essential Responsibilities
Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile-whether in person or over the phone-while answering or directing inquiries and efficiently checking in patients.
Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone.
Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage.
Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays.
Receives and processes incoming faxes promptly, ensuring timely communication and documentation.
Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates.
Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy.
Ensures co-pays are tallied, reconciled, and manages credit extended to patients.
Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information.
Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly.
Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines.
Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness.
Prepares patients for therapy treatments by providing comfort, assistance, and reassurance.
Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism.
Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies.
Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations.
Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area.
Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival.
Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills.
Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies.
Performs other duties and assignments as required to support clinic operations and patient care
Physical Requirements
While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate.
Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company's services (may include: visitors, patients, staff members, or others).
Qualifications
High school diploma or GED is required.
One (1) year of medical office experience preferred, with familiarity in EMR systems a plus.
One year of experience in a customer service-oriented role is strongly preferred.
Proficiency in Google Suite is required.
Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns
Ability to work effectively within a team environment.
Excellent interpersonal skills and the ability to quickly adapt to new programs.
Ability to successfully complete in-service training.
Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition.
Ability to maintain a professional attitude and conduct in the welfare of patients.
Strong record-keeping and report-writing skills.
Ability to use logic and problem-solving skills to resolve issues
Ability to work independently under tight deadlines in a rapidly changing environment
Excellent time management and organizational skills
We're looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles
Additional Information
The anticipated hourly pay range for this position is $17-20/hr. Compensation is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography.
Front Desk Coordinator
Medical receptionist job in Islandia, NY
Core Competencies:
Consistent and timely attendance
Ability to learn dog recognition
Coordinating meet and greets
Answering phone calls and emails
Proper walkie etiquette
Proper record keeping
Organization
Day to Day Duties
Data entry
Creating pet parent charts
Greeting EVERYONE that walks in or out of Dogtopia!
Understanding Dogtopia's retail items
Creating appointments
Understanding our Dogtopia-isms
The rules by which we, as Dogtopians live by are:
We LOVE life unconditionally like a dog.
We STAY loyal to our pack.
We CHASE the absolute highest standards of safety.
We PLAY to our fullest potential.
We TREAT every day like It's the Most Exciting Day Ever!
Clean and Safe Environment to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete
Cleaning may include, mopping, sweeping, vacuuming, trash, and potty clean-ups in the lobby
Equipment check for proper operations
Proactively ensuring dogs are always in a CLEAN and SAFE environment is key!
Health and Grooming
Spa services coordinator/manager/trainer - ensure all spa services get done timely and are done to specifications
Will learn how to identify dog breeds and behaviors
Report dog scuffles right when they occur for safe wound cleaning if needed
Work with the team to assure our Quality of Care sets the standards for dog care
Customer Service & Presentation
Ability to work cohesively with their team in a respectful and professional manner
Excellent communicator and can speak consistently to out 3 Ss (Smile, Story, Satisfaction)
Be knowledgeable on pricing and services
Strive for high customer review ratings by always smiling for the pet parents and engaging in friendly conversations!
ENJOY your team! GROW your team! And PLAY to your fullest potential
As the Front Desk Coordinator you are responsible for working with all customers, furry friends, and team members to ensure Dogtopia sets the highest standards and satisfaction of safety and fun.
Requirements
Qualifications:
Must love dogs
Ability to spend up to 100% of work time standing
Ability to work flexible days and hours, including holidays and weekends
Ability to work cohesively with others in a fun, fast paced environment
Strong customer service skills, along with customer tolerant
Ability to make/take phone calls while still assisting lobby
Must be comfortable with up-selling
Personal Characteristics:
Detail oriented
Quick thinker
Emotionally intelligent
Outgoing, enthusiastic by nature
Fun-loving
Strong multitasker
Excellent communicator