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  • IT Support Specialist II

    MYR Group 4.1company rating

    Network technician job in Thornton, CO

    About the Role: The IT Support Specialist II will be part of a team of IT professionals who provide in-house technical workbench, desk-side and remote IT support services for over 3,400 associates across the US and Canada. The IT Support Specialist II will have the opportunity to learn and work with a variety of equipment and issues including desktops, laptops, network connectivity, Windows software, mobile devices, network troubleshooting and more. Specific duties will include responding to service calls to troubleshoot reported problems and taking necessary steps to solve them. Company Overview With roots dating to 1891 and 8,500+ employees, MYR Group Inc. (MYR Group) is a publicly traded holding company of specialty electrical construction companies. MYR Group subsidiaries work on large-scale electrical construction projects throughout the U.S. and Canada. We contribute to a clean energy future while fostering a safe, supportive, and inclusive work environment. Our culture is built on shared values and mutual respect, where teamwork and collaboration occur naturally. Throughout our rich history, we have partnered with utilities, municipalities, commercial clients, and developers to deliver some of the largest and most complex projects, including new construction, upgrades, maintenance and repair for transmission, distribution and substation facilities, commercial and industrial electrical construction, emergency and storm restoration, clean energy, pre-construction services, and engineer-procure-construct (EPC) methods of project delivery. Essential Functions Under general supervision, perform a variety of computer systems administration, installation, and support tasks, including imaging, documenting, testing, maintaining, troubleshooting, and supporting of PC hardware, operating systems, software applications, peripherals, and mobile devices and VOIP phones for the entire organization Assist with low-to-mid level network and application administration functions Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users (small-to-mid size office environments), and recommend and implement corrective hardware solutions, including off-site (active construction jobsites) repair as needed Liaise with, and provide training and support to, end users and staff on computer operation and other issues, while maintaining a high level of customer satisfaction rating Respond to incidents and service requests within Service Level Agreements, document progress and resolution within the company service request ticketing and tracking system Identify and escalate incidents to proper teams; take ownership of critical incident until ownership has been transferred Learn the various computing and data needs of our company, managers, and users in efforts to reduce computing frustrations, ensure data security, and drive productivity; learn and test new technology initiatives prior to enterprise rollout Conduct research to understand, explain and resolve technology issues. Keep abreast of new trends and emerging technologies in the IT industry. Learn and adhere to company safety standards (particularly during construction jobsite visits) Other duties as assigned Understand and comply with the Company's Code of Business Conduct and Ethics and other industry-specific professional and ethical conduct standards Regular and predictable attendance Essential functions of this position are to be performed at a Company-designated office or field location About You: Qualifications Minimum 2 years of technical support experience with Microsoft Windows operating systems on a LAN/WLAN is required Experience working within Microsoft network environment Experience creating new user accounts and permissioning within Active Directory Experience with MECM imaging software Experience with Microsoft 365 Network connectivity experience Experience using and supporting smartphones and tablets Experience troubleshooting print and scan issues Associate's degree in technology-related field; combination of relevant education and experience considered in lieu of degree A+ certification or equivalent experience is required Knowledge/Skills/Abilities Motivated to deliver a high degree of customer service Ability to communicate technical terms in an effective and positive manner to users in ways that make sense and apply to daily business needs Must have initiative and be able to work independently and prioritize multiple competing tasks High problem solving and analytical abilities for diagnosis and repair Ability to exercise judgment and decision-making in the diagnosis and resolution of incidents Demonstrated ability to work independently and to prioritize multiple competing tasks Ability to travel up to 15% state-wide (Colorado) and nation-wide is required What We Offer: Compensation & Benefits Salary $60,000-$75,000 / year Commensurate with experience, paid weekly. Posted salary ranges are made in good faith. MYR Group reserves the right to adjust ranges depending on the qualifications of the selected candidate. Two days per week remote work option for non-field roles depending on position and performance. Comprehensive benefits package - Medical, Basic Vision, Regenexx, Teledoc, Hearing, Mental Health (Low deductibles and out-of-pocket maximums) - Fifteen Dollar weekly premium for employee or employee plus family coverage. Dental - 100% employer-paid premium. ThrivePass Health & Wellness Reimbursement Program - Twelve hundred dollars annually for health and wellbeing-related purchases. Annual Paid Time Off starting at 15 days plus 10 paid Holidays (Cultural Celebration Day is a floating holiday). Generous 401(k) Plan with 100% match up to 6%; immediate vesting, and Annual profit-sharing potential. Superior educational assistance program (support for educational costs, internal training, and more!). Company-paid short and long-term disability, life, and accidental death & dismemberment. Company-paid business travel accident insurance. Employee Assistance Plan (EAP). Various voluntary plans available including supplemental vision, accident and critical illness, ID theft, group legal, group auto & home, and additional voluntary life insurance plans for employees and dependents. This position will remain posted for a minimum of three days. The posting will remain active and automatically extend until the vacancy is filled. Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need an accommodation as part of the employment process, contact our Employment Hotline at **************. MYR Group, Inc. and our subsidiaries are proud to be Equal Opportunity Employers. We promote diversity of thought, culture, and background, which connects our family of brands. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, or other protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees. MYR Group does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States for any employer. MYR Group, Inc. and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team. Appcast: #apphigh LinkedIn Recruiter Assignment (your initials): #LI-AC1 LinkedIn Workplace: #LI-Hybrid
    $60k-75k yearly 3d ago
  • Network and Systems Administrator

    Westminster Public Schools 4.3company rating

    Network technician job in Westminster, CO

    Westminster Public Schools seeks a Network Administrator. Submit your CV and any additional required information after you have read this description by clicking on the application button. Located just 15 minutes outside of downtown Denver, Westminster Public Schools is a culturally and ethnically diverse school district that offers a friendly work environment, a very competitive salary, and benefits. xevrcyc Apply online at WPS.ORG or contact HR at or or at 6933 Raleigh St., Westminster, CO 80030. Diverse and bilingual candidates are encouraged to apply.
    $47k-53k yearly est. 1d ago
  • Information Technology Support Engineer

    Teceze

    Network technician job in Boulder, CO

    Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.
    $49k-72k yearly est. 1d ago
  • Desktop Support Specialist

    Epic Placements

    Network technician job in Aurora, CO

    Desktop Support Technician - Contract to Hire Aurora, CO | On-site $28/hour | 4-Month Contract-to-Hire Be the face of IT support in a mission-driven environment. We're partnering with one of Colorado's most respected enterprise organizations to find a skilled Desktop Support Technician who thrives in a hands-on, in-person support role. This is a fantastic opportunity to work with outstanding leadership and make a real difference in the daily lives of users who rely on technology to do meaningful work. In this role, you'll be stationed on-site providing direct support to staff and teams - setting up workstations, troubleshooting hardware, resolving software issues, and supporting desktop infrastructure in person. While there will be some remote support elements, this position is primarily about being present, dependable, and highly responsive to those right around you. What You'll Do Provide hands-on support for desktops, laptops, printers, phones, and peripherals. Respond in person to staff needing immediate technical assistance. Troubleshoot hardware/software issues and escalate to engineers when needed. Install and configure new workstations and peripheral equipment. Support basic networking and connectivity at the desktop level. Document work thoroughly in the ticketing system and prioritize according to SLA. Assist with voice/data device support including phones and conference room technology. Rotate into on-call support once fully trained. Technical Environment Windows 10, Microsoft Office & O365 Active Directory administration SCCM / MECM deployment & management Dell & HP hardware (desktops/laptops) HP Network Printers & label printers PXE Boot imaging environments Citrix thin/thick/zero client support Mobile device troubleshooting (iOS/Android) SharePoint documentation Ticketing systems (e.g., ServiceNow) Requirements Active Directory experience SCCM (MECM) experience PXE Boot imaging Strong hardware support background Must be COVID and Flu vaccinated Must pass a drug screen and background check Prior desktop support experience in an enterprise or healthcare environment preferred Strong communication and customer service skills - you'll be face-to-face with users daily Preferred Qualifications: Apple device support Basic networking knowledge Akkadian experience Why This Role Stands Out Incredible team and leadership - you'll feel supported every step of the way Work with purpose - this organization's mission is meaningful and people-centered Stable, long-term potential - contract-to-hire opportunity Real impact - your support keeps the organization running smoothly This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
    $28 hourly 4d ago
  • Network Architect

    Kellymitchell Group 4.5company rating

    Network technician job in Denver, CO

    Our client is seeking a Network Architect to join their team! This position is located in Denver, Colorado. Lead the high-level network design and architecture for enterprise and service provider environments Architect and guide on-prem to cloud migrations, ensuring seamless integration, performance, and security across platforms (GCP & AWS) Define and implement network frameworks, standards, and best practices to support scalability, availability, and resilience Collaborate with cross-functional teams, cloud, security, systems, and operations, to align network strategy with organizational goals Evaluate emerging technologies and design modern network solutions incorporating automation, SDN, and cloud-native principles Provide technical direction, mentorship, and validation to network engineers and project teams Work closely with vendors to assess new technologies and resolve complex issues Desired Skills/Experience: 10+ years of experience in network architecture and design within large enterprise or telecom environments Proven background in telecommunications networking, including WAN/LAN, data center, and cloud interconnect designs Hands-on experience with GCP and AWS networking services: VPCs, transit gateways, hybrid connectivity, etc. Deep expertise in Juniper, Cisco, and Palo Alto ecosystems: routing, switching, and security Strong understanding of network automation, SDN, and infrastructure-as-code: Terraform, Ansible, or similar Excellent documentation and communication skills, ability to present complex technical concepts to diverse stakeholders Adaptable and curious technologist, someone who embraces emerging trends and continuous learning, not stuck in “the old way” of doing things Relevant certifications such as: CCNP/CCIE, JNCIP/JNCIE, PCNSE, or cloud certifications preferred Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position starting at $140,000-155,000+. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
    $140k-155k yearly 5d ago
  • Principal Network Administrator - Secret

    Northrop Grumman 4.7company rating

    Network technician job in Boulder, CO

    At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological solutions to enable strategic objectives. We're looking for innovators, who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours of expanding your personal network and developing skills, whether you are new to the field or an industry thought leader. At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career. **Networking Technology Professionals, We Want You!** The Northrop Grumman Classified Solutions team is seeking an experienced **Network Administrator** to join its dynamic team of technical professionals. The qualified applicant will become part of Northrop Grumman's Space Systems sector under the Chief Information & Digital Office (CIDO) organization. _Note- The selected candidate will be required to work on-site, full-time, at our facility/campus. This is not a virtual position._ The Network Administrator maintains smooth operation of LAN/WAN/VPNs. Plans, designs, configures, and installs network hardware in support of customer requirements. Maintains technical expertise in all areas of networks and computer hardware / software interconnection, as well a interfacing, including routers, multiplexers, firewalls, switches, gateways, etc. Proposes solutions to management. Ensures all communication requirements (based on future needs and current usage) are configured to optimize cost savings. Creates and ensures that appropriate network documentation exists, including operational instructions. Provides regular monitoring, and network analysis, regarding short and long-range planning for [in-house] systems. May coordinate third-party maintenance for network equipment. Designs networks, or portions of networks, including the selection of hardware and software packages. **Additional duties:** + Plan, manage and implement complex network designs in support of customer requirements. + Develop technical solutions to complex problems which require the regular use of ingenuity and creativity. + Support network teams in project designs to clarify project requirements, provide design solutions, in accordance with standards. + Perform troubleshooting analysis of network infrastructure and associated systems. + Document network hardware and software technology components. + Install and configure Cisco routers, switches and firewalls. + Implement and troubleshoot LAN technologies such as VLANs, trunking (port tagging), spanning-tree and protocols. + Provide third-level support and troubleshooting of network problems. Periodically provide after-hours and weekend support. + Work is performed without appreciable direction. Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed from a relatively long- term perspective, for desired results. + Implement and troubleshoot WAN technologies such as EIGRP, BGP, OSPF, and telco circuits (T1, T3, OC3) + Interface regularly with customers and manage customer installation timelines and deliverables to help facilitate successful deployments. + Manage timely resolution of all critical and/or complex problems meeting SLA requirements + Experience with Microsoft Office, Visio, Project, PowerPoint and Excel _If you are ready to solve complex problems in a dynamic environment, apply today!_ **Basic Qualifications:** + Master's Degree with 3 years of relevant IT experience; OR a Bachelor's Degree with 5 years of relevant IT experience; OR an Associate's Degree with 7 years of relevant IT experience; OR a High School Diploma/GED with 9 years of relevant IT experience is required + Must have work experience with designing and maintaining LAN/WAN based networks, managing routing protocols on large LAN environments, and experience with Cisco hardware (routers, switches, and firewalls) + Must have a **DOD 8570 IAT level II** baseline certification (example: Security+ CE) + Ability to lift equipment weighing up to 40 pounds + Ability to work after hours, and weekends, as needed + Candidates must have a current DOD **Secret** level security clearance (at a minimum) in order to be considered **Preferred Qualifications:** + The ideal candidate will have a Bachelor's degree Network Engineering, Security+ CE, a Cisco CCNA (or a CCNP), and 6 years of Network design, analysis, and administration of routers, switches, hubs, and firewalls + Experience in the use of network analysis tools (i.e. WireShark, SolarWinds, Opnet, etc.) would be nice to have + Experience with configuring TACLANES would be ideal + Previous experience troubleshooting network procedures and best practices; experience with network challenges associated with systems integration, including COTS integration, capacity analysis and system architecture design + Demonstrated leadership skills, or previous management of small teams, would be helpful + Active Top Secret or SCI access would be nice to have We offer flexible work arrangements, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. Our Employee Resource Groups (ERGs) offer opportunities to be a friend, be active, be a volunteer, be a leader, be recognized, and to be yourself. At Northrop Grumman, we are on the cutting edge of innovation. Our diverse portfolio of programs means there are endless paths to cultivate your career. We also offer exceptional benefits/healthcare, a 9/80 work schedule, and a great 401k matching program. Come join us! Primary Level Salary Range: $100,300.00 - $150,500.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
    $100.3k-150.5k yearly 60d+ ago
  • Junior Systems Administrator

    Brinkman Construction 3.8company rating

    Network technician job in Denver, CO

    About the role: Join Brinkman Construction's dynamic IT team as a Junior Systems Administrator where you'll help maintain, monitor, and improve our company's IT systems including both on-premises and cloud environments. This hands-on role offers opportunities to learn, grow, and contribute to key technology projects. This role is ideal for someone who is passionate about IT, ready to take on new challenges, and looking to build a rewarding career in a supportive, growth-oriented organization. Work Environment: This is a full-time in-person role requiring local travel and occasional evening and weekend hours as job duties demand. Candidates must have reliable transportation and the ability to drive to remote job sites and offices in Southern Wyoming, Northern Colorado, and the Denver Metro Region up to 50%. Essential Functions: Deliver IT support to local and remote users, helping resolve escalated technical issues quickly and professionally. Track and document support requests, solutions, and actions in the helpdesk system. Escalate complex issues to senior administrators as needed. Assist with Microsoft 365 administration (Azure, SharePoint, Teams, and security features) under the guidance of senior staff. Manage user accounts, permissions, and access through Active Directory and related tools. Support installation and maintenance of network equipment (routers, switches, firewalls, wireless devices). Collaborate on server and network reliability, security, and performance. Learn and implement IT security best practices, policies, and procedures. Assist with server backups, recovery procedures, and routine maintenance tasks. Participate in infrastructure upgrades and patching, following ITIL change management guidelines. Create and update training materials and IT documentation. Requirements Education and Qualifications: Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 1-3 years of relevant experience in systems or network support 5 years of work experience in an IT help desk role Certification in Network+, ITIL, A+, S+, etc. considered an asset Understanding of Windows Servers, Active Directory, Group Policy, virtualization, Microsoft Azure, Microsoft 365, Exchange, SQL, PowerShell, and Remote Desktop Services. Willingness to learn about automating deployments, mailbox management, and IT governance. Familiarity with Microsoft Office (Word, Excel, Visio) and documentation best practices. Strong customer service mindset and communication skills. Reliable, punctual, and a team player. Motivated, proactive, and detail-oriented. Committed to continuous improvement and professional development. Physical Requirements: Ability to lift, carry, push, or pull up to 50 pounds Ability to crawl, stoop, or squat to install computer equipment What we offer: Our Employee Stock Ownership Plan (ESOP) Open Paid Leave Program and paid parental leave Mileage reimbursement program Cell phone reimbursement Flexible benefits including medical, dental, and vision insurance 401(k) match Competitive compensation, cash bonuses, spot-bonuses We are committed to making a positive impact in the communities where we live, work, and play through our Volunteer Time Off program. About us: Across the Front Range, clients choose to work with us based on the relationships and projects we build, and the unmatched client experience we deliver. As a 100% employee-owned company, we are all-in on every project. Our culture of ownership drives us to create buildings of distinction and relationships that last. For us, excellence is non-negotiable and it's why so many of our projects are from repeat customers. Our Core Values: At Brinkman Construction, we're Driven to Build, and our core values are the cornerstone of our success. They shape our culture, define our character, inform our vision, and empower us to deliver on our mission. We are: Relationship Focused All In Salary: Range of $65,000 to $85,000 annually. Salary is commensurate with technical skills and experience. Anticipated application deadline 12/15/2025
    $65k-85k yearly 21d ago
  • Network Administrator

    Apidel Technologies 4.1company rating

    Network technician job in Denver, CO

    Office of Information Technology NETWORK ADMINISTRATOR II II. GENERAL INFORMATION A. Briefly describe the purpose of the work unit. The Chief Technology Office division exists to satisfy the business needs of our customers through the development of partnerships, nsulting, planning, application development and support, project management, responsiveness, and strategic thinking. Enterprise Applications delivers high-quality application development and support to its customers while looking for opportunities to use newer technologies to deliver those services more efficiently, effectively, and elegantly. B. Describe any staffing or organizational changes related to this ntracted position. N/A C. Briefly summarize the purpose of this position. This position provides technical network mmunications support. The position possesses functional knowledge pertinent to network (LAN/WAN/Network) mmunications technologies and is a ntributor to the development, testing, implementing, and maintaining of new equipment. Equipment may include but is not limited to routers, switches, wireless access points and ntrollers, and VoIP technologies. This position remmends and obtains approval for network and security design changes that affect all supported sites. III. PRIMARY JOB DUTIES Document current, permanent, and primary job duties. The total of all duties must equal 100%. Document the attributes of current essential functions using the listing on the last page. A. Duty: Network Operations and Maintenance 55 % of time Required tasks to fulfill primary responsibility: Provide daily technical operations support and technical expertise for network Infrastructure (hardware and/or software) as it relates to data transport (wired or wireless) and information technology. Assist with the design, installation and nfiguration of network mmunications infrastructure, including routers, switches, wireless access points, and wireless LAN ntrollers. Respond to critical outages and end-user technical issues escalated through the enterprise service desk. May be required to travel to any agency or location within 50 miles of primary work location to provide services. Primary work location is 1575 Sherman Street Denver lorado. Respond to ServiceHub tickets by providing first line response through troubleshooting and escalating the tickets as needed. Provide specific examples of regular, ongoing decisions made by this position related to this duty. Determine site requirements in order to set up site networking equipment. Diagnose the cause of technical issues and determine and implement the best urse of action for repair or resolution. Make decisions related to network design/administration and implement them acrdingly. Make decisions regarding prioritization of workload. In performing this duty, provide examples of typical problems or challenges enuntered by this position and the guidance used to resolve the problem. ADAAA Essential Function Yes/No Functional Attributes: Physical Mental Environmental Hazards B. Duty: Project Engagement 10 % of time Required tasks to fulfill primary responsibility: Provide high-level technical design remmendations to project managers and stakeholders on matters related to projects having network infrastructure mponents. Order circuits, ordinate matters related to structured cabling, and install/nfigure network hardware and/or software as needed to support project efforts and deliverables. May be required to travel to any agency or location within 50 miles of primary work location to provide services. Primary work location is 1575 Sherman Street Denver lorado. Will primarily work on projects that have been identified as small in size and resources. Provide specific examples of regular, ongoing decisions made by this position related to this duty. Determine network design based on project deliverables. Engage vendors or other OIT staff as needed to prioritize and schedule tasks relevant to technical implementations needed by projects. Order hardware, software, and/or vendor circuits as needed. In performing this duty, provide examples of typical problems or challenges enuntered by this position and the guidance used to resolve the problem. There may be multiple priorities mpeting for this positions time. Engage the Network Services Manager and/or -workers as needed to stay on task and find resolution in a timely manner. May require travel. ADAAA Essential Function Yes/No Functional Attributes: Physical Mental Environmental Hazards C. Duty: Documentation and Monitoring 10 % of time Required tasks to fulfill primary responsibility:: Maintain documentation related to critical network infrastructure design, nfiguration, and maintenance. Maintain rerds on maintenance ntracts and circuit unts, nfiguration, and capacity. Design and nfigure automated monitoring and event notification systems as needed to maximize availability. Participate in incident response and after-action review activities after critical system outages. Update and close escalated service desk tickets in a timely manner. Provide specific examples of regular, ongoing decisions made by this position related to this duty. Decide what information is relevant to network documentation and how to best present it in a manner that is nsistent with Enterprise and agency standards. Determine when and how to use existing monitoring utilities (i.e. SolarWinds) for troubleshooting or to maintain high network availability. Prioritize service ticket workload. In performing this duty, provide examples of typical problems or challenges enuntered by this position and the guidance used to resolve the problem. There may be multiple priorities mpeting for this positions time. Engage the Network Services Manager and/or -workers as needed to stay on task and find resolution in a timely manner. ADAAA Essential Function Yes/No Functional Attributes: Physical Mental Environmental Hazards D. Duty: Vendor Engagement 10 % of time Required tasks to fulfill primary responsibility: Engage vendors and outside nsultants as needed to support agencies\' network mmunications infrastructure. This includes but is not limited to ntacting vendors for assistance with structured cabling, MAC (move/add/change) work, and remote assistance to locations throughout the state. mplete Circuit Order forms to order, upgrade, or cancel CSN and internet circuits Provide specific examples of regular, ongoing decisions made by this position related to this duty. Determine tasks needed by the vendor and suggest an order of execution, if necessary. Schedule meetings/walkthroughs to determine requirements. Request regular status updates on vendor progress. In performing this duty, provide examples of typical problems or challenges enuntered by this position and the guidance used to resolve the problem. There may be multiple priorities mpeting for this positions time. Engage the Network Services Manager and/or -workers as needed to stay on task and find resolution in a timely manner. Vendors may not perform as expected. ADAAA Essential Function Yes No Functional Attributes: Physical Mental Environmental Hazards E. Duty: Inventory and Asset Management 15 % of time Required tasks to fulfill primary responsibility: Manage and maintain inventory rerds of network hardware and software assets, including version software for those devices that require upgrades periodically. Provide specific examples of regular, ongoing decisions made by this position related to this duty. Decide which devices to ver maintenance on. Decide what type of verage is needed on certain equipment In performing this duty, provide examples of typical problems or challenges enuntered by this position and the guidance used to resolve the problem. Be able to keep up with the turnover of network devices. Lack of refresh cycles. Not knowing what equipment exists and where. Knowing who in the agencies to work with to gather information. ADAAA Essential Function Yes/No Functional Attributes: Physical Mental Environmental Hazards In performing this duty, provide examples of typical problems or challenges enuntered by this position, and the guidance used to resolve the problem. ADAAA Essential Function Yes/No Functional Attributes: Physical Mental Environmental Hazards IV. LINE AUTHORITY Check the category that best describes the positions formal, direct supervisory responsibility. x No formal supervisory authority. VI. NDITIONS OF ntract Pre-employment Physical Describe any special physical requirements: Pre-employment Drug Testing Describe any specific test:: Ongoing Functional Capacity Testing lorado Drivers License Regular mmercial List any endorsements required. Essential Services Designation Required to report without delay or interruption to provide essential or emergency services to ensure health, safety, and welfare. Background Check Specify the type(s): Standard Criminal, DOR (FTI and TAX, DOR Lottery) and CDPS Shift Work Explain: On-call Status Explain: Use, Handling, or Exposure to Hazardous Materials Explain: Use of Firearms or Other Weapons Explain: Travel Explain: >Some travel to remote work sites is required within 50 mile radius Special Qualifications Different from the established minimum qualifications and required the first day on the job. Cannot be obtained through training or during probation/trial service. Explain: Other Explain: Highly desirable qualifications and experience: mptia Network+ to include strong understanding of TCP/IP protol suite, network infrastructure mponents (routers, switches), network operations ( manage switching, VLANs, ACLs, Management access etc.), and troubleshooting methodologies using the OSI Model. Excellent mmunication and interpersonal skills: Ability to effectively mmunicate technical information to users and lleagues, both verbally and in writing. Customer service orientation: Strong focus on providing urteous and efficient support to internal and external users. Problem-solving and analytical skills: Ability to identify and troubleshoot network issues efficiently and logically. Familiarity with network management tools and protols like SNMP, CLI, and network monitoring platforms. Experience working in ServiceNow ticketing system Experience with Cis Meraki network equipment nfiguring, installing, troubleshooting, and supporting switches, and MX appliances Python Scripting and automation in network administration Certified Network Professional (CCNP) Route / Switch Cis Certified Network Associate (CCNA)
    $59k-75k yearly est. 24d ago
  • Network Engineer, Operations and Support

    Meta 4.8company rating

    Network technician job in Denver, CO

    The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates) a network of 2B+ active users of Facebook platform, 1B+ active users from Messenger, 1B+ users from Instagram and 1B+ users from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone Deploy," "ENS Foundation," and "ENS Global Operations." Each group has global scope across the lifecycle of support.The ENS Operations Team exists "to operate the world's most available, efficient, and useful network." Whether it's our day to day management of hundreds of technicians working to repair and maintain Facebook's global infrastructure, targeted reliability initiatives, or evolving our digital systems to improve efficiency and manage business risk, our team is accountable. We provide the services to manage network operations across data center, backbone, subsea, and edge locations; and on-network and off-network CDN infrastructure.This role will be part of a team of operations engineers that automate what makes sense to approach "Zero Touch Operations" and enable improved efficiency and productivity of our team members and vendor field workforces. **Required Skills:** Network Engineer, Operations and Support Responsibilities: 1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future 3. Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies 4. Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers 5. Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems 6. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code 7. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures 8. Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites 9. Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes 10. Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base 11. Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners 12. Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering) 13. Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management 14. Travel: International and Domestic travel may be required up to 15 percent **Minimum Qualifications:** Minimum Qualifications: 15. Operations Center Experience: Minimum of 7 years of direct leadership experience within a global Network Operations Center or IT Operations Center environment to manage Service Level Agreements and continuous improvement against metrics at scale 16. Network Protocol: Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience 17. CDN and Edge: Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios 18. Repair Function: Minimum of 7 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facilities infrastructure 19. Automation: Basic knowledge coding and automating in higher-level languages such as Python, Go, or JavaScript 20. Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers 21. Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results 22. Network and Infrastructure Design: Minimum of 5 years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements 23. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience **Preferred Qualifications:** Preferred Qualifications: 24. Facility Experience: Working within varied infrastructure environments, such as colocation facilities, cable landing stations, ILAs, owned data centers, or corporate campuses. 25. Software Systems Design: Experience organizing and executing digital transformation initiatives at both the oversight and practitioner levels. 26. Vendor Partner Experience: Partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors. 27. Data Design: Basic knowledge applying data-driven analysis and leveraging technologies like machine learning and predictive modeling algorithms to solve complex business problems. 28. Information Technology Functional Experience: Working within global network or infrastructure operations, deployment, design/engineering and/or support teams. 29. Professional Services: Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations. 30. Risk and Assurance Management: Experience in operational compliance, physical & logical infrastructure security, and/or business continuity disciplines. 31. Business Metrics: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program **Public Compensation:** $133,000/year to $190,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $133k-190k yearly 60d+ ago
  • FTTH Network Field Technician -- Littleton

    Intrepid Fiber Networks

    Network technician job in Littleton, CO

    ABOUT US We at Intrepid Fiber believe everyone has the right to access the Internet, no matter where they live or their socioeconomic status. Our vision is to become the nation's most prolific developer of fiber-to-the-home infrastructure. Intrepid is working with local municipalities to integrate the digital infrastructure necessary to afford consumers more choices, more accessibility, and better value by connecting to the Internet services that enable them to live their best lives. For more information, please visit our website at: ***************************** SUMMARY The Fiber To The Home Network Technician is responsible for maintaining and repairing all aspects of the fiber network from the OTL cabinet to the passive network devices, including all PON nodes and their associated power supplies; assists with troubleshooting, and is responsible for all maintenance/repairs to the network. The FTTH Network Technician supports outside plant, fiber optics, telecommunication architectures, and optical transport equipment and must have working knowledge of structured cabling. ESSENTIAL DUTIES AND RESPONSIBILITIES: What will you be doing? Daily support and maintenance of FTTH network - including maintenance and support of aerial and buried fiber network (carrier fiber networks, infrastructure, backbone, and lateral builds) ISP knowledge / experience Network electronics (troubleshooting and maintenance) Battery-plant replacement, support, and maintenance Data center environment support (troubleshooting and maintenance) After hour support: respond to network outages, emergency restoration activities, and in support of maintenance activity Assist in support of management of construction crews (inspect and assure construction work quality and crew safety) Performing installation, testing, and commissioning of network equipment Troubleshooting system failures and outages on the network and working to restore services in an expeditious manner Engage with and manage third party partners that are responsible for the oversight, restoration, and recovery of the network Other duties as assigned COMPETENCIES: What do you bring to the team? Self-starter / can operate independently and make sound decisions as it relates to support of customers and network Understanding of networking and equipment as well as network architecture and topologies Must be able to understand, read, and interpret construction documents - (network diagrams / as-builts) Experience / knowledge / background in use of OTDR - critical skill Understanding of all facets of OSP, including construction methods, materials used, and how to diagnose network outages Familiarity with MS Suite, QGIS, and Google Earth Able to maintain a customer and network health focus Some local travel will be required Possess a valid / unrestricted driver's license and able to pass driving record background check Support site surveys and attend field meetings required to ensure projects meet the delivery/ commitment dates identified Meet response and repair intervals Can manage difficult or emotional customer situations and responds promptly to customer needs with a focus on solving conflict, not blaming Understands and prioritizes safety by observing safety and security procedures, determining appropriate action beyond guidelines, and reporting potentially unsafe conditions Ability to occasionally lift and/or move up to 75 pounds PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk and talk or hear. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. BENEFITS: What do we bring to our employees? Medical Plans: Various options, including high-deductible plans with lower premiums. Preventive care is covered at 100%, and you have access to a wide network of providers. 401(k) Plan: Includes a company match to help you save for retirement. Employee Assistance Program (EAP): Provides support for personal and work-related issues. Paid Time Off (PTO): Starts accruing on your first day. Additional benefits can include Dental and vision insurance, life and disability insurance, company vehicle or mileage reimbursement, and other perks. Intrepid Fiber is an Equal Opportunity Employer. We celebrate and value diversity and are committed to creating an inclusive environment for all employees.
    $39k-56k yearly est. 60d+ ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Network technician job in Denver, CO

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military
    $56k-74k yearly est. 60d+ ago
  • Need Jr. Network Administrator _ W2/1099 only

    360 It Professionals 3.6company rating

    Network technician job in Denver, CO

    This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. Job Description Description: Responsible for a variety of network engineering and administration tasks under supervision, which are broad in nature and are concerned with the sustained operation of integrated networks, including personnel, hardware, software and support facilities and/or equipment. Works under the Lead Network Administrators. Plan and perform network administration research, design development, and other assignments in conformance with network design, engineering and customer specification under the supervision of Lead Network Administrators. • Use of network monitoring tools, such as Netman, Cat Tools, and SolarWinds requires a firm understanding of Syslog, SNMP and Netflow. • This position will be required to diagnose and appropriately handle network outages. Resolving these issues in a timely manner requires a combination of technical knowledge to identify and correct the issue or to escalate the issue with the service provider if necessary. • Strong with TCP/IP Qualifications Certifications: A+ Security+ Additional Information Kindly share your resume to priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130
    $30k-36k yearly est. 60d+ ago
  • On-Site Field Network Technician

    Pacific Office Automation 4.7company rating

    Network technician job in Centennial, CO

    Pacific Office Automation is the largest independently owned document imaging and technology dealers in the nation Since 1976 we have grown to over thirty branches located in eleven western states OR WA CA AZ NM NV UT ID CO TX & HI With over 40 years of success in office equipment and technology salesservice our growth and reputation have afforded us great relationships with top manufacturers such as Canon Sharp Konica Minolta HP Ricoh Lexmark and many more At Pacific Office Automation you will find an amazing technology company full of growth opportunities great benefits and passionate coworkers who aim to help you succeed Among our company goals we aim to be a long term employer That means providing employees with the training and certification they need to keep up with the fast changing technology of our office machines devices and software At POA we believe that all voices can and should be heard regardless of seniority or tenure Position We are seeking a On site Field Network Technician to join our service team in the Denver CO area Required SkillsKnowledge Knowledge of network connectivity network security and Wi Fi networks Good understanding of Windows servers environment and common operating systems Ability to work with a variety of customers and vendors some technical some non technical Ability to lead clients through discovery phase asking the right questions Aggressive problem solver Ability to travel locally to different clients Ability to communicate through phone email written documentation Qualifications Previous network field experience Knowledge of networking protocols and concepts SMTP FTP SMB Ports TCPIPKnowledge and hands on experience providing support to users using Windows Desktop Operating Systems and other mainstream Microsoft applications Strong communication skills and ability to work cohesively with clients Valid Drivers license and clean driving record Bonus Skill Set Good understanding of Mac OS environment CompTIA Network certified Previous experience working in managed IT services Basic understanding of VOIP technology Benefits Advancement and growth into leadership roles Team player environment MedicalDentalVisionLife insurance plans Matched 401k PTO Vacation Sick LeaveFSAHSA ProgramsCompany car for work and personal use Compensation 20 25hr DOEOur Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer All qualified applicants will receive consideration for employment without regard to race color national origin ancestry gender sexual orientation gender expression or identity age religion veteran status or any other characteristic protected by law We celebrate our employees differences because we know that diversity makes us stronger LI Onsite
    $53k-65k yearly est. 1d ago
  • Network Operations Engineer II

    Astreya 4.3company rating

    Network technician job in Denver, CO

    Network Operations Engineer II - Client OnsiteWork Location: Denver, COWorking Hours: Schedule TBD, Likely 4x10 - weekends might be required Hours Expected to be 8:00am - 6:00pm Our Tier 2 NOC Engineer is responsible for advanced troubleshooting, fault isolation, incident escalation, and network optimization within a globally distributed IP and Optical network. This role requires expertise in network infrastructure, troubleshooting, and operational support. The Tier 2 Engineer will be responsible for complex cases and driving them to resolution. This position also contributes to process improvements, automation, and monitoring system enhancements to optimize network operations. Key ResponsibilitiesNetwork Operations & Troubleshooting Operate and troubleshoot a globally based Optical network. Perform fault isolation and resolution on Layer 0 and 1 network issues. Take ownership of network triggered tickets and work with Field Resources to ensure the issues are cleared. Manage and escalate critical events, communicating clearly and concisely with stakeholders. Support network circuit and hardware troubleshooting, including patch panels, optics, and cabling. Detect and diagnose various error/failure conditions across an array of network device types. Provide hands-on support for network incidents, collaborating with peers and other cross-functional teams. Incident Response & Escalation Support Serve as the escalation point-of-contact during business hours, handling troubleshooting and process issues. Coordinate with Field Resources to resolve issues that impact network infrastructure. Own incident response processes, including escalations to higher-level support teams when necessary. Rapidly respond to major network incidents, supporting SEV initiation and resolution processes. Network Monitoring & Optimization Monitor the BBO network infrastructure ticket queues, ensuring timely and accurate ticket handling.. Track and document incident resolution steps, maintaining accurate logs in ticketing systems. Automation & Continuous Improvement Contribute to the creation of monitors, alerts, dashboards, and performance metrics to drive continuous improvements. Provide feedback on recurring network issues, refining troubleshooting procedures and SOPs. Support network optimization efforts, participating in scaling initiatives. Process & Asset Management Document and optimize operational processes and procedures, ensuring alignment with best practices. Follow Return Merchandise Authorization (RMA) processes and coordinate with vendors for hardware replacements. Ensure accurate inventory and documentation in collaboration with audit and asset management teams. Monitor tickets for adherence to SLAs, ensuring prompt issue resolution. Required Qualifications & SkillsTechnical Skills Expertise in Optical networking. Strong experience troubleshooting Layer 0 and 1 network issues in a large-scale production environment. Hands-on experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG, or similar). Advanced knowledge of troubleshooting transport/transmission networks and transceivers. Experience capturing and analyzing network traffic for troubleshooting. Proficiency with ticketing systems (e.g., ServiceNow, Jira, or equivalent). Soft Skills & Work Ethic Strong analytical skills, problem-solving mindset, and ability to work autonomously. Excellent communication and documentation skills for incident tracking and resolution. Proven ability to work in a fast-paced, mission-critical environment. Strong sense of ownership, urgency, and drive in troubleshooting and resolving network issues. Experience & Education Bachelor's degree in Computer Science, Networking, or a related field (or equivalent experience). 3+ years of network operations experience, with a focus on IP and Optical networks. Certifications preferred: OC-A or OC-P (Infinera Optical Communications Associate/Professional) CCNP (Cisco Certified Network Professional) JNCIP (Juniper Networks Certified Internet Professional) What can Astreya offer you? Working with some of the biggest firms in the world as part of the Astreya delivery network Employment in the fast-growing IT space providing you with brilliant career options for years to come Introduction to the new ways of working and awesome technologies Career paths to help you establish where you want to go A company-wide mentoring program to advise you along the way Online training courses through CBT-nuggets to upskill you Performance management system to provide you with meaningful, actionable feedback Dedicated management to provide you with a point of leadership and care Internal promotion focus. We love to build people from within. Numerous on-the-job perks Peer Recognition Market competitive rates and benefits Astreya Partners is an equal employment and affirmative action employer. We evaluate qualified applicants on merit and business needs and not on race, color, religion, creed, gender, sexual orientation, national origin, ancestry, age, disability, genetic information, marital status, veteran status or any other factor protected by law. Salary Range $72,960.00 - $115,200.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
    $73k-115.2k yearly Auto-Apply 60d+ ago
  • Network Operations Engineer- 1020

    Insight Global

    Network technician job in Greenwood Village, CO

    Our client is seeking a skilled Network Operations Engineer to sit hybrid on-site in Greenwood Village, CO. This person is going to manage and maintain their enterprise networking systems. This role is responsible for day-to-day operations, troubleshooting, and performance management across a complex Cisco-based environment. The ideal candidate will have strong experience supporting large-scale networks, driving operational excellence, and ensuring system stability and security. Pay Range falls from $50-57/hr We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements -5+ years of experience in network operations or administration. -Strong hands-on experience with Cisco IOS (Catalyst/Nexus). -Proficiency in routing protocols (OSPF, BGP). -Knowledge of VPN technologies and firewall management. -Comfortable working in fast-paced, self-managed environments with minimal oversight. -Experience with Palo Alto firewalls. -Familiarity with Zerto, Cisco ASA, or DevOps tools like Ansible or Terraform. -Background supporting network automation or modernization projects
    $50-57 hourly 35d ago
  • Journeyman Network Operations Engineer (Tier 2)

    V2X

    Network technician job in Aurora, CO

    This position description is subject to change at any time as needed to meet the requirements of the program or company. Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. As a Journeyman Network Operations Engineer (Tier 2), you will provide mid-level operational support for enterprise network systems. This position serves as the key escalation between Tier 1 personnel and senior engineering staff, ensuring troubleshooting, incident resolution, and system performance within mission-critical environments. This role supports the maintenance, configuration, and monitoring of routers, switches, firewalls, and wireless technologies as part of a broader modernization effort. The Journeyman Network Operations Engineer (Tier 2) plays a critical role in ensuring continuity of operations, implementing approved changes, and maintaining compliance with DoD standards and operational procedures. Position will be located at Buckley SFB. This position is contingent upon successful contract award to V2X. #clearance Responsibilities Major Job Activities: + Multi-disciplined network engineer with experience maintaining and fixing wired, wireless, and mobile broadband solutions in response to network faults, errors, incidents, and problems. + Provides touch labor for all network devices. + Oversee monitoring of network assets per SLAs. + Performs break / fix and maintenance activities. + Monitors network dashboards, analyzing problems, troubleshooting escalated incidents, coordinating, and reporting all operational information concerning the enterprise network infrastructure. + Provides subject matter expertise for LAN, WAN, firewalls, and other network technologies. + Investigates and diagnoses incidents to restore failed network services as quickly as possible. + Leads root cause analysis and suggests resolutions for network infrastructure problems. + Installs and supports remote access platforms such as VPN, Terminal Services, and Citrix. + Has a fundamental understanding of network engineering concepts and adapts to emerging technologies as they are introduced to the environment. + Knowledge of network protocols such as OSPF, BGP, and EIGRP. + Experience with Cisco command line interface and configuration. Troubleshoots complex problems to closure. + Assesses and implements Change Requests as needed in accordance with the Change Management process. + Hands-on technical position that provides Tier 2 technical expertise. + Performs site surveys, configuration and engineering, installation planning, and documentation services for the customer as they relate to all network services. + Experience working with wireless technologies, VPNs, IPSs, WAN Accelerators, and associated technologies. Material & Equipment Directly Used: General user capabilities of Microsoft software applications required (primarily Project, Excel, PowerPoint, and Word and Microsoft Teams or SharePoint). Working Environment: Office environment with potential to support austere locations. Physical Activities: Must be able to lift / carry 50 lbs. Qualifications Education / Certifications: + Technical BA / BS Degree; Or + High School Diploma or Associate Degree. + IAT III baseline certification (CASP CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH). + CCNA or equivalent. + (Preferred) ITIL v3. Experience / Skills: + 5 years with BA / BS Degree; Or + Minimum of 7 years of experience as a Network Operations Engineer for large, complex programs / systems in a Network Operations Center environment with a High School or Associate Degree. + Experience supporting DAF and local base environments. + Experience in utilizing ITIL v3 or ITSM frameworks. Clearance Requirement: + This position requires an active Department of Defense (DoD) Secret (Tier 3) level clearance. Skills & Technology Used: + Demonstrates excellent communication and interpersonal skills with the ability to work effectively with their team and customers. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
    $68k-95k yearly est. 60d+ ago
  • Network Engineering - SB/HOH Intern

    Radix Metasystemsorporated

    Network technician job in Englewood, CO

    Job Details Experienced ENGLEWOOD, CO Internship $0.01 - $0.01 Salary/year Negligible Day OtherDescription This position is specifically designed to allow U.S. Military SkillBridge/Hiring Our Heroes internship candidates to apply for a Network Engineering internship with Radix Metasystems. Radix is not currently taking applications for college/university interns, but we hope to begin doing so in the future. Our interns typically learn to become Tier II Technicians through training and mentorship by Radix Network Engineers, learning to support our customer's computer data communications systems by: providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling. Responsibilities and Duties: The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN devices Respond to and resolve incident tickets. Provide support to Tier 3 network engineers for incident management and projects (site surveys, coordinate and install new equipment). Coordinate network operations, maintenance, repairs, or upgrades. Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, inventory. Primary Locations: Buckley Space Force Base, Aurora, CO 80011 Other possible locations, depending on speciality and availability of Radix mentors, are: Las Cruces, NM; Springfield, VA; Omaha, NE; and San Antonio, TX Qualifications Required Qualifications: U.S. Citizenship Currently active TS/SCI security clearance issued by a U.S. Government Entity U.S. Government Adjudicated Full-Scope or Counterintelligence polygraph Minimum of 6 years of Network Design/Engineering experience Bachelor's degree in a STEM discipline or equivalent work experience in lieu of degree Must meet DoD 8570 IAT Level 2 certification requirements Strong interpersonal, verbal and written communication skills Ability to effectively work, and communicate, with all levels of management and individual contributors on the program team Technical Qualifications: Layer 1 and Layer 2 network experience Configure and troubleshoot layer 2 switching (VLAN's) Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS Familiar (doesn't need to be a SME) with Layer 3 protocols such as OSPF,BGP, VRRP, HSRP, MPLS, LSP, GRE Familiar with Viso and Service Now Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 50 pounds at times.
    $70k-90k yearly est. 60d+ ago
  • Technical Support Engineer

    Echostar 3.9company rating

    Network technician job in Englewood, CO

    EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $25.25/Hour
    $25.3 hourly 16d ago
  • On-Site Field Network Technician

    Pacific Office Automation 4.7company rating

    Network technician job in Denver, CO

    Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, & HI. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure. Position We are seeking a On-site Field Network Technician to join our service team in the Denver, CO area. Required Skills/Knowledge: Knowledge of network connectivity, network security and Wi-Fi networks. Good understanding of Windows servers environment and common operating systems Ability to work with a variety of customers and vendors (some technical some non-technical) Ability to lead clients through discovery phase (asking the right questions) Aggressive problem solver Ability to travel locally to different clients Ability to communicate through phone / email / written documentation Qualifications Previous network field experience Knowledge of networking protocols and concepts (SMTP, FTP, SMB, Ports, TCP/IP) Knowledge and hands-on experience providing support to users using Windows Desktop Operating Systems and other mainstream Microsoft applications Strong communication skills and ability to work cohesively with clients Valid Driver s license and clean driving record Bonus Skill Set Good understanding of Mac OS environment CompTIA Network+ certified Previous experience working in managed IT services Basic understanding of VOIP technology Benefits Advancement and growth into leadership roles Team-player environment Medical/Dental/Vision/Life insurance plans Matched 401k PTO, Vacation, Sick Leave FSA/HSA Programs Company car for work and personal use! Compensation: $20-$25/hr DOE Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees differences because we know that diversity makes us stronger. #LI-Onsite
    $20-25 hourly 1d ago
  • Network Operations Engineer I - Client Onsite

    Astreya 4.3company rating

    Network technician job in Denver, CO

    Network Operations Engineer I - Client OnsiteWork Location: Denver, CO Our Tier 1 NOC Engineer will be the first point of contact for network monitoring, troubleshooting, and incident resolution in a data center network environment. This role is responsible for proactively identifying network issues, managing tickets, escalating incidents as needed, and ensuring the stability of critical network infrastructure. Our Tier 1 NOC Engineer will operate within a structured ticketing system, ensuring efficient alert acknowledgment, fault isolation, and escalation processes. They will follow documented Methods of Procedure (MOPs) and Standard Operating Procedures (SOPs) to drive continuous operational improvements and maintain high availability. Key ResponsibilitiesNetwork Monitoring & Incident Response Operate and troubleshoot Data Center networks, including associated routing and switching devices. Perform fault isolation and resolution based on troubleshooting outcomes. Detect and diagnose various error/failure conditions across a range of network device types. Coordinate with smart hands teams and network equipment manufacturers to resolve issues and restore service. Work cross-functionally and cross-regionally with other network operational support teams. Partner with internal teams to escalate and restore service, minimizing impact to operations. Incident Response & Ticket Management Ticket Monitor the DC network infrastructure ticket queue, taking action on alerts or issues in accordance with Service Level Agreements (SLAs). Acknowledge, track, and document all incidents, ensuring detailed records of troubleshooting steps and resolution processes. Categorize incidents based on severity, impact, and urgency, ensuring proper prioritization. Manage and escalate critical events, maintaining clear and concise communication with stakeholders. Ensure up-to-date tracking of incident resolution steps, maintaining accurate logs in ticketing systems. Monitor blocked cases and assist in resolving ticket escalations, ensuring adherence to operational workflows. Process Optimization & Documentation Document and optimize operational processes and procedures, ensuring best practices are followed. Support deployment, move, add, and change teams for data center network operations. Partner with audit teams to ensure accurate inventory and documentation of network infrastructure. Follow Return Merchandise Authorization (RMA) processes and procedures for all relevant vendors. Maintain up-to-date documentation on network changes, such as VLANs, subnet configurations, and DNS updates. Automation & Continuous Improvement Contribute to the creation of monitors, alerts, dashboards, and metrics to drive efficiency improvements. Identify areas for automation and participate in developing solutions using scripting or coding skills (Python, C, C++ preferred). Recommend enhancements to monitoring tools, ticketing workflows, and operational best practices. Required Qualifications & SkillsTechnical Skills Understanding of networking fundamentals, including IP addressing, VLANs, routing, and switching. Experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG, or similar). Knowledge of ticketing systems (e.g., ServiceNow, Jira, or equivalent). Familiarity with troubleshooting physical network components, including cables, patch panels, optics, and transceivers. Ability to diagnose and isolate Layer 1-3 network issues and escalate as needed. Basic knowledge of command-line interfaces (CLI) for routers and switches is a plus. Soft Skills & Work Ethic Strong problem-solving skills with a proactive approach to troubleshooting. Excellent communication and documentation skills for incident reporting and escalation. Ability to work in a fast-paced environment, prioritizing tasks effectively. Detail-oriented mindset, ensuring accuracy in logs, ticket updates, and network documentation. Experience & Education Associate's or Bachelor's degree in IT, Networking, or a related field (or equivalent experience). 1-2 years of experience in a technical support, help desk, or NOC role preferred. Certifications preferred: CCNA (Cisco Certified Network Associate) Network+ (CompTIA) Salary Range $59,812.00 - $94,440.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
    $59.8k-94.4k yearly Auto-Apply 52d ago

Learn more about network technician jobs

How much does a network technician earn in Boulder, CO?

The average network technician in Boulder, CO earns between $44,000 and $87,000 annually. This compares to the national average network technician range of $51,000 to $92,000.

Average network technician salary in Boulder, CO

$62,000
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