Network technician jobs in Brown Deer, WI - 502 jobs
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End User Support Specialist
Teceze
Network technician job in Menomonee Falls, WI
Job Title: EUC Talent Required (L2/L3 Support)
Job Type: Onsite
Job Mode: Full Time
Teceze is seeking skilled End User Computing (EUC) professionals to support one of our key enterprise clients. The role involves providing L2/L3 onsite and remote support across manufacturing and plant environments, ensuring smooth operation of end-user systems, infrastructure services, and shop floor applications.
Key Responsibilities
Troubleshoot and resolve issues related to office systems, fabrication, and paint shop floor applications.
Provide end-user and system support across Syncreon, CLI, and other plant locations.
Deliver onsite support for network changes, hardware installations, and system upgrades.
Support and maintain the SCCM environment and assist with Microsoft Intune configurations.
Ensure security vulnerabilities are remediated for shop floor (SF) machines and workstations.
Manage hardware lifecycle activities, including asset tracking, shipments, replacements, and returns.
Configure, manage, and troubleshoot printers, scanners, and peripheral devices.
Provide L2/L3 support for:
Windows and mac OS operating systems
End-user devices
Core infrastructure services
Participate in plant leadership meetings and weekly change management calls.
Support patching and upgrade activities in line with organizational standards.
Adhere to defined operational standards, SLAs, processes, and service objectives.
Maintain accurate documentation for service desk procedures and end-user processes.
Escalate major incidents and service interruptions to Plant Leadership and the MIM team in a timely manner.
Coordinate with onsite hardware and service vendors for issue resolution and installations.
Required Skills & Qualifications
Strong experience in EUC / Desktop / IT Infrastructure Support (L2/L3).
Hands-on experience with Windows OS, mac OS, SCCM, and Intune.
Exposure to manufacturing or plant IT environments is highly preferred.
Knowledge of network troubleshooting, patch management, and security remediation.
Experience managing hardware assets, printers, and scanners.
Excellent communication, coordination, and documentation skills.
Ability to work independently in an onsite plant environment.
Preferred Experience
Prior experience supporting shop floor systems in automotive or manufacturing plants.
Familiarity with ITIL processes, incident management, and change management.
Experience working with multiple plant locations and stakeholders.
$36k-63k yearly est. 1d ago
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Associate System Administrator 4794
Tier4 Group
Network technician job in Milwaukee, WI
Title: Associate System Administrator (Intake to Pay Process Specialist)
Type: Hybrid (3 days onsite per week)
Duration: ASAP - 02/28/2026-With possible extension/conversion
Perks: Competitive Rates, Benefits, free daily lunch when onsite
Job Description:
We are seeking a process-oriented professional with strong communication and collaboration skills to support the Intake to Pay (I2P) process. This role requires a solid understanding of procurement processes and systems, along with the ability to adapt in a fast-paced, dynamic environment.
Key Responsibilities
Provide support for the Intake to Pay (I2P) process in partnership with internal teams, business owners, and functional peers.
Demonstrate knowledge of I2P processes and systems, including how they enable stakeholder workflows across the enterprise.
Document data mapping between systems supporting the I2P process.
Generate reports to monitor and improve data quality for purchase requisitions, purchase orders, contracts, and supplier information.
Understand how system configuration enables business processes.
Support ongoing innovation and process improvements to enhance efficiency in supplier-related workflows.
Build strong relationships with cross-functional groups (e.g., Legal, Risk Assurance) to streamline processes.
Participate in defining system configurations to enable business processes.
Qualifications
Bachelor's degree in Business, MIS, MITM, Engineering, or related field (or equivalent experience).
3-5 years of experience in process design, procedure development, and system configuration preferred.
Strong understanding of business needs with the ability to build trust and confidence.
Demonstrated flexibility to manage changing priorities and concurrent assignments.
Strong analytical and problem-solving skills; ability to make timely decisions with limited guidance.
Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and familiarity with information systems.
Excellent research, planning, and organizational skills with high personal initiative.
Must Have:
Ability to identify process improvement opportunities and build automation.
Ad hoc reporting and analysis of complex business processes.
Nice to Have:
Category Management Process experience.
Data Mapping expertise.
About the Team
We define processes, configure systems, and generate insights from the data collected to drive efficiency and innovation.
$60k-75k yearly est. 4d ago
Computer Field Tech Position-Milwaukee WI
BC Tech Pro 4.2
Network technician job in Milwaukee, WI
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Senior ESS Field Support Technician - Milwaukee
One Diversified, LLC
Network technician job in Milwaukee, WI
What part will you play? The Senior ESS Field Support Technician provides technical and operational support of Electronic Security (ESS) equipment and systems (Card Access, CCTV, CATV and Intrusion detection systems) located within the following types of environments: Business/corporate offices, warehouses/ distribution centers, data centers, as well as construction sites.
This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team. Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development.
The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Start and end times will be determined by Diversified and the client. Overtime may be required upon request.
NOTE - US Citizenship is a requirement for this position due to the government customers it supports.
What will you be doing?
Exercising advanced technical skill level abilities to perform routine maintenance of advanced ESS related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment.
Act as the liaison between the on-site team and Diversified Service management.
Oversight for planning and implementation of process improvement principles required to maintain ESS technologies in critical areas.
Oversee repair and service of all equipment while planning and implementing improvements. Act as the technical escalation point for all ESS equipment and related issues.
Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for trainers and end-users.
Daily/weekly preventative maintenance scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use.
Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of ESS systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity ESS systems.
Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems.
Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of ESS technologies. Manage the daily activities of configuration and operation of ESS systems.
Participate in and drive continuous improvement activities across ESS technologies and collaborate with client to improve/evolve technology solutions. Aid users in accessing, using, and diagnosing ESS systems.
Track, update, and report on ESS ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics.
Interface with client executive and "C" level personnel in a highly professional manner.
Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc.
Collaborate with local Service management concerning actions, including but not limited to end-user provided training.
Assist with support of live events spaces and requirements, especially in relation to regular large meetings within an auditorium and/or other large venue spaces.
What do we require from you?
High School Diploma or equivalent
US Citizenship
Minimum 21 years of age, due to the position including a company furnished vehicle.
Certification from some combination of ESS manufacturers (Lenel, Genetec, Gallagher, S2, Brivo, DMP, Bosch, Milestone, Eagle Eye, OpenPath, AVA)
3-5 years of experience in enterprise level Security System support
Competencies in AutoCAD / Visio adequate to read drawings
Preference given to three (3) years of experience installing security systems (card access, CCTV, CATV and intrusion systems) per manufacturer requirements and engineered drawings
Basic wiring skills
General proficiency with computers and specialized software applications specific to the ESS industry
Knowledge and experience in computer networking configuration/troubleshooting
Must present well as client facing and working with high level executives within high pressure meeting situations
Must maintain a valid driver's license with clean driving record
Must be able to stand, kneel and/or crouch for long periods of time
Must be able to work in high places, as well as small, cramped places
Must be able to work in hot humid places, as well as cold places
Must be able to properly use hand/power tools, ladders, and subsequent safety equipment
Must be able to lift/maneuver up to 75 lbs., use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time
Must pass a background screen and drug test.
$60k-95k yearly est. 25d ago
On-Call IT Field Technician - Milwaukee, WI -Hiring NOW
Geeks On Site 3.1
Network technician job in Milwaukee, WI
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our techniciannetwork and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our TechnicianNetwork
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
$35 hourly Auto-Apply 60d+ ago
Junior Systems Administrator
Bell Ambulance
Network technician job in Milwaukee, WI
Job Description
Bell Ambulance is a progressive, client-oriented company devoted to providing high-quality emergency and non-emergency medical services. Bell Ambulance has been in operation since 1977 and has grown to be the largest ambulance service provider in Wisconsin. We are a certified participant and contracted provider in the City of Milwaukee 911 system. We have nine locations in Milwaukee County, one in Waukesha County, and one in Racine County. We receive more than 120,000 calls per year.
Job Title: Junior Systems Administrator
Location: Milwaukee, WI (On-Site)
Reports To: IT Manager
Summary: The Junior Systems Administrator Technician will operate and maintain computer systems and networks to ensure they function as intended and meet organizational needs. The work of this position, in cooperation with other IT and Bell staff, allows our EMS crews to provide the highest level of emergent care, while operating as the largest provider of ambulance services in the State of Wisconsin. Essential Duties and Responsibilities may include but are not limited to:
● Handles Incoming Help Desk Tickets and ensures resolution in a timely manner. ● Installing, configuring and maintaining software and hardware components of computer and network systems (Windows 11/Windows Server/Mac OS/IPADOS/ IOS/Android/ChromeOS)
● Participates in on-call rotation
● Assists end users and team in diagnosing and troubleshooting software and hardware issues
● Repairing and replacing damaged computer and network components ● Ensuring the security of the end users by following and enforcing SOP's ● Maintains and updates technical documentation regularly
● Testing of new hardware and software before full-scale installation ● Be available in the event of outages and urgent needs (maybe outside of normal working hours)
● MDM management (Provisions and supports mobile devices tethered to an MDM)
● User Account management (Active Directory Management)
● Works with vendors to determine warranty or repair status
● Attends meetings as required
● Ability to troubleshoot LAN/WAN connectivity for all networked devices; coordinates troubleshooting effort with Networking team
● Experience in a data sensitive environment
● Performs other duties as assigned
Soft Skills:
● Driven to learn, uncover, understand, and challenge status quo ● Effective communication - deliver a message using business acumen with clarity and connect intended audience
● Critical thinking - strong problem-solving skills and attention to detail, using data and objectivity to make decisions and recommendations
● Result oriented and sense of urgency
● Time and priority management
● Adaptability
Desired Qualifications:
● Associates degree in Computer Science, Information Technology, related field or comparable certifications
● 3+ years' experience in Help Desk or related roles
● Ability to provide off hour support
● Strong interpersonal and communication skills
Bell Ambulance can offer you an incredibly competitive wage and a comprehensive benefits package, including health, dental, vision, FSA, HSA, and company-sponsored plans. In addition to core benefits, Bell Ambulance offers a 401(k) plan that you are eligible for upon date of hire, and we match 100% of contributions, up to a maximum of 6%.
*Bell Ambulance participates in E-Verify and will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the U.S.
$60k-74k yearly est. Auto-Apply 44d ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Network technician job in Milwaukee, WI
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$51k-69k yearly est. 7d ago
Desktop Analyst
Sysha
Network technician job in Antioch, IL
Sysha group (Sysha Inc & Shrikon) is Management Consulting and Staffing company headquartered in Dallas, TX. It is founded in 2008 and operates in US, Canada and India. Sysha group offers a wide variety of services that include contract staffing, permanent placement, career transition and talent development, as well as outsourcing and consulting. Sysha group serves diversified client domains such as ecommerce, Telecom, Robotics/Drone and Financial industries amongst others.
Job Description
Owns creation, execution, and maintenance of technical documentation for Smith+Nephew's New Product Development and other projects. This role collaborates with various functions to understand, develop, and maintain all aspects of technical documentation across projects.
• Develop (research/write/illustrate) content, including understanding and communicating detailed technical concepts
• Work closely with R&D Engineering, Regulatory, Quality, and Marketing to create any new project-related technical documentation and to make ongoing updates that are a result of user feedback, review of risk management file, and to support regulatory and quality compliance.
Responsibilities:
• Produces technical documentation including user manuals, package inserts, and other technical guides.
• Analyzes and updates existing and new documents to maintain continuity with regulations and project needs.
• Designs labels based on input from cross-functional team.
• Confers with project managers, engineers, and regulatory experts to establish technical specification, determine text and illustrations to be developed for publication, and ensure accuracy of product documentation.
• Determines technical documentation priorities based on timelines and resource capacity.
• Anticipates potential project problems and creates solutions or contingency plans.
• Manages workload across multiple projects.
Qualifications
Required Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field
5+ years technical writing experience
2+ years in regulated industry preferred
o High-tech, medical device labeling and documentation development experience preferred
Proficiency in Microsoft Office required and Adobe Creative Suite (InDesign, Acrobat Pro and Illustrator) preferred
Experience with desktop operating systems (Windows, mac OS, Linux)
Knowledge of networking protocols and troubleshooting
Familiarity with IT security best practices
Other Qualifications, Skills & Certifications:
Strong analytical and problem-solving skills
Experience with remote desktop support tools
Certification in ITIL or similar IT service management frameworks preferred
Self-starter
Detail oriented
Excellent written and spoken communication
Able to work cross-functionally with project team members
Able to multi-task across many concurrent projects
Willingness to work outside of typical job duties to support the team
Additional Information
All your information will be kept confidential according to EEO guidelines.
$37k-64k yearly est. 14h ago
Distribution Network Manager
Twin Disc, Incorporated 4.3
Network technician job in Racine, WI
Job Description
Twin Disc is a global leader in power transmission technology, serving diverse markets with innovative solutions. We are seeking a dynamic Distribution Network Manager to lead and optimize our North American distribution network, ensuring strong partnerships and sustainable growth.
Position Summary
The Distribution Network Manager is responsible for managing distribution activities across North America to maximize sales performance and identify growth opportunities. This role focuses on building collaborative relationships with distributors, resolving issues, and continually evaluating and developing the network to maintain effective representation and drive long-term success.
Key Responsibilities
Lead sales initiatives through a robust North American distribution network to maximize revenue and expand market share.
Develop and maintain high-performing distributor relationships aligned with organizational goals.
Implement periodic distributor re-certification programs to uphold quality standards.
Organize product training, plant visits, and engagement events to strengthen technical expertise and relationships.
Manage the Distributor Advisory Council to capture market insights and influence strategy.
Monitor distributor inventory and warranty status for efficiency and customer satisfaction.
Assist with credit control and receivables within approved limits.
Travel up to 25% domestically to engage with distributors and stakeholders.
Qualifications
Education: Bachelor's degree in Electrical Engineering, Mechanical Engineering, Business Management, or related field.
Experience: Minimum of 5 years in product application and sales.
Skills:
Proficiency in Microsoft Suite, JDE, Qlikview, and Salesforce.
Excellent verbal and written communication skills.
Strong presentation and relationship management abilities.
Spanish language proficiency preferred.
Technical: Extensive knowledge of Twin Disc products and applications; strong analytical and problem-solving skills.
Other: Valid passport; ability to manage complex networks and resolve conflicts effectively.
Why Join Twin Disc?
Opportunity to lead strategic initiatives in a global organization.
Collaborative work environment with strong emphasis on innovation and growth.
Competitive compensation and benefits package.
Paid company time during our holiday shutdown between Christmas and New Years.
Flexible schedule
Powered by JazzHR
M2KUsaNtKB
$92k-111k yearly est. 7d ago
IT Systems Administrator
ITU Absorbtech, Inc. 4.0
Network technician job in New Berlin, WI
Job Description
ITU AbsorbTech is hiring a Systems Administrator to join our team in New Berlin, WI.
The Systems Administrator supports and enhances IT systems by identifying technical solutions to improve productivity, maintaining and upgrading hardware and software, and providing support for servers and network infrastructure. This role also manages or participates in IT projects aimed at improving data management and the overall user experience.
In this role, you will:
Administer and maintain Windows Server environments
Manage users, permissions, and system access within Active Directory
Configure, manage, and maintain virtual servers using VMware to support business applications and infrastructure
Setup, support, and troubleshoot Microsoft SQL Server database servers
Oversee backup and disaster recovery systems/strategies (on-premises and cloud)
Maintain system patching, imaging, and configuration baselines
Act as Tier 3 escalation point for complex technical issues
Participate in IT projects such as migrations, upgrades, and new site rollouts
Location: This role requires working on-site in New Berlin, WI.
Schedule: 8am-4:30pm, Monday through Friday.
Education and Experience: Associate degree in computer science (or equivalent) with 5+ years of experience in Systems Administrator role. Hands-on experience with VMware, including setup, configuration, and management of virtual servers (VMs). Strong knowledge of Windows Server and Active Directory. Experience or working knowledge of Microsoft SQL Server. Proven ability to lead and support IT projects; ERP experience preferred. Strong organizational and communication skills
Our benefits include:
Onsite doctor
Medical, Dental and Vision Insurance
401(k) with company match
Disability and Life Insurance
Paid Time Off and 8 Paid Holidays
Career Advancement Opportunities
Chaplain Services
Our employees experience a world of opportunities - we offer award winning training, incentives for safety, a full and robust benefits package and a family focused work culture. We know our employees are the key to our success.
About ITU AbsorbTech
ITU AbsorbTech was founded in 1908 as an industrial laundry company. Now, based in New Berlin, WI, it's one of the oldest family-owned industrial laundries in the country. We have 15 facilities across the eastern US, servicing thousands of manufacturers by providing reusable uniforms, mops, towels, and mats. Since the mid-1990s, we've been the top choice in environmental services by offering launderable absorbents, replacing disposable products. Each year, we recover over 200,000 gallons of oil and solvents from our customers' used products.
ITU AbsorbTech is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, religion, age, sex, national origin, disability or handicap, military status or any other basis prohibited by federal, state, or local law.
#INDAJ
$63k-80k yearly est. 9d ago
System Administrator
No Limit Technology 4.2
Network technician job in New Berlin, WI
Job Description
We are seeking a highly skilled and proactive Systems Administrator to manage and evolve our hybrid infrastructure spanning on-premises servers, cloud-based environments, and 15 locations. This role is critical in ensuring high availability, security, and performance across our IT systems while supporting a growing internal development team and scaling business needs.
Responsibilities
Infrastructure & Operations
· Administer and maintain Windows Server environments (AD, DNS, DHCP, GPO)
· Manage Azure infrastructure: VMs, storage, networking, and backups
· Maintain system patching, imaging, and configuration baselines
· Oversee backup/DR systems and strategies (on-prem + cloud)
· Manage monitoring and alerting tools for performance and uptime
· Document infrastructure, standard operating procedures, and operational runbooks
Security & Compliance
· Implement and enforce system hardening, least privilege, and RBAC practices
· Support Conditional Access, and MFA
· Work with team to address vulnerabilities and audit findings
· Enforce compliance efforts (e.g., password policies, account reviews)
· Update asset inventory
Collaboration & Support
· Act as Tier 3 escalation point for complex issues
· Support internal team with environments, networking, and deployments
· Provide general IT Support to team as needed
· Participate in IT projects: migrations, upgrades, new site rollouts
· Mentor junior admins and support staff; advocate best practices
Requirements
Must-Have:
· 5+ years experience in a systems administration role
· Strong knowledge of Windows Servers and Active Directory
· Experience with Azure infrastructure and hybrid environments
· Familiarity with Group Policy
· Experience with backups (Veeam, Azure Backup, etc.)
· Strong knowledge of VMWare
· Excellent troubleshooting and documentation skills
· Experience with IIS
· Experience with Microsoft SQL Server
Nice-to-Have:
· Exposure to M365 administration (Exchange, Teams, SharePoint)
· Familiarity with identity tools (Entra ID, conditional access)
· Networking fundamentals (VLANs, firewalls)
· Familiarity with MDM's (AirWatch, Intune, Soti)
· Familiarity with Cisco Switches
Soft Skills:
· Strong ownership mindset and initiative
· Ability to juggle multiple projects and support tasks
· Excellent communication and collaboration skills
Certifications (Preferred but not required):
· Microsoft Certified: Azure Administrator Associate (AZ-104)
· CompTIA Security+
· MCSA/MCSE (legacy OK if recent experience aligns)
$63k-78k yearly est. 26d ago
IT Network Administrator
D & H Industries 3.1
Network technician job in Oconomowoc, WI
The IT Network Administrator plays an integral role in ensuring the technological frameworks with the organization are aligned with its overall business strategies. The role requires a unique blend of technical expertise and business acumen, enabling the manager to translate technical concepts into actionable business strategies.
Essential Duties and Responsibilities:
Checking computer hardware (HDD, mouse, keyboards etc.) to ensure functionality.
Setting up workstations with computers and necessary peripheral devices
Provide PC support for users, including installing software and system upgrades, providing hardware support, providing internet access, managing anti-virus, and helping train people on new software.
Set security levels for users that are appropriate for their jobs. Ensure all data is being backed up.
Familiarity with Wide-Area-Networks, various routers and hubs and communication methods including fiber optics, and wireless communication is required.
Working Knowledge of Scale Computing is helpful.
Manage internet access, restrict users to appropriate sites, and provide e-mail capabilities. Maintain knowledge of various broadband internet options.
Develop and maintain local networks in ways that optimize performance.
Ensure security and privacy of networks and computer systems.
Provide orientation and guidance to users on how to operate new software and computer equipment.
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Oversee the implementation and maintenance of business software systems to ensure they meet organizational needs.
Liaise between business departments and IT to translate business needs into technical requirements.
Design and enforce policies and procedures for the use of business systems to ensure data integrity and security.
Coordinate the training of staff on new systems and software to ensure efficient use and adoption.
Evaluate and select vendors for business systems solutions, negotiating contracts and managing relationships.
Lead the troubleshooting and resolution of system-related issues, ensuring minimal disruption to business operations.
Conduct post-implementation reviews to assess the success of business systems projects and identify areas for improvement.
Aligns technology and business processes with the company's long-term goals.
Through analytical and design expertise, a Business Systems Manager reevaluates and redesigns workflows, systems, and processes for significant improvements in cost, quality, service and speed.
Engage with internal and external stakeholders to align system implementations and updates with organizational goals and user needs.
Analyze results of system and integrated testing in conjunction with business stakeholders to ensure that all business requirements are met.
Other duties as needed
Why should
YOU
work at D&H Industries?
You WILL:
Receive weekly pay.
Be a piece of the puzzle. You can make a difference!
Use your mind. We have invested heavily in automation. We have state of the art technology. Come tour our facility to see us in action. We are innovating.
Be treated with human dignity. Our supervisors care about our people.
Have cross training opportunities. You will be able to learn new skills and have variety in your work.
Have opportunities to share YOUR ideas. We want your input!
Make your health and wellness a priority. We have an on-site clinic staffed by a Physician Assistant. You can see a doctor during your workday.
Be reimbursed up to $1,000 each year for alternative medical treatments like massage therapy, yoga classes and holistic medicine.
Receive raises every year if meeting performance expectations.
Receive up to $2,000 in tuition reimbursement per year.
D&H offers paid holidays including Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve & New Year's Day. D&H also offers medical, dental, vision, 401K, profit sharing, company-paid short-term, long-term disability, life & AD&D insurance, gain sharing bonus, and annual Christmas bonus.
Requirements
Skills and Competencies:
Demonstrated customer service skills and communication skills.
Excellent diagnostic and problem-solving skills.
Excellent communication ability
Outstanding organizational and time-management skills
In-depth understanding of diverse computer systems and networks.
Education: Associate's degree or two year program with certification in Information systems and three years of experience. Bachelor's degree in Information Systems or related field is preferred.
Experience and/or Training: SQL experience (preferred), proven experience as an IT technician or relevant position.
Licenses/Certificates: Certification in Microsoft MCSA preferred.
$60k-78k yearly est. 3d ago
Desktop Support Technician
CapB Infotek
Network technician job in Milwaukee, WI
For one of our ongoing long-term multiyear projects we are looking for a Desktop Support Technician. The position is based out of Milwaukee, WI. Locals preferred but can be done remotely for the time being this year.
Experiences:
This Desktop Support position provides 3rd level (expert/advanced) technical assistance in support and preparation of desktop supported applications and hardware. This position requires extensive knowledge and experience with desktop technology including, but not limited to, Windows desktop operating systems, desktop applications, desktop deployment tools such as SCCM, LANDesk, MDT, etc., x86 desktops/laptops, Multi-Function Devices (print/fax/copier/scanner), MacBook devices and other supported wireless devices such as Windows Phone, Android, and/or iPhone/iPad.
This position receives escalated level support issues from an internal help desk and serves as a mentor to other desktop support staff. The incumbent shall have 4 or more years of experience in a Desktop Support position and be familiar with a variety of concepts, practices, and procedures relating to Desktop Support.
Very qualified candidates will be expected to package desktop applications (off-the-shelf and in-house developed) by way of a ticket based request system. Depending on the nature of the request, the software is to be formally evaluated, licensing requirements researched, installation steps documented, and final work approved.
The incumbent shall have 5 or more years of experience in a Desktop Support position. Experience with a focus on application packaging and support with MSI tools such as Wyse or InstallShield, Scripting, and/or other desktop automation tools is preferred. The incumbent shall also be familiar with a variety of concepts, practices, and procedures relating to Desktop Support.
This Desktop Support person relies on extensive experience and judgment to plan and accomplish goals. This Desktop Support person is expected to independently perform a variety of desktop related tasks and serve as a desktop expert on assigned projects. A wide degree of creativity, self-direction, and latitude is expected.
Responsibilities:
5+ Years of experience to Remote Desktop
5+ Years of experience to Management Tools
5+ Years of experience to Remote Desktop
5+ Years of experience to Management Tools
3+ Years of experience to Technical Writing and Documentation
3+ Years of experience to Analytical/problem solving skills
3+ Years of experience to Customer Service
$36k-47k yearly est. 60d+ ago
IT Systems Administrator
New Berlin B2
Network technician job in New Berlin, WI
ITU AbsorbTech is hiring a Systems Administrator to join our team in New Berlin, WI.
The Systems Administrator supports and enhances IT systems by identifying technical solutions to improve productivity, maintaining and upgrading hardware and software, and providing support for servers and network infrastructure. This role also manages or participates in IT projects aimed at improving data management and the overall user experience.
In this role, you will:
Administer and maintain Windows Server environments
Manage users, permissions, and system access within Active Directory
Configure, manage, and maintain virtual servers using VMware to support business applications and infrastructure
Setup, support, and troubleshoot Microsoft SQL Server database servers
Oversee backup and disaster recovery systems/strategies (on-premises and cloud)
Maintain system patching, imaging, and configuration baselines
Act as Tier 3 escalation point for complex technical issues
Participate in IT projects such as migrations, upgrades, and new site rollouts
Location: This role requires working on-site in New Berlin, WI.
Schedule: 8am-4:30pm, Monday through Friday.
Education and Experience: Associate degree in computer science (or equivalent) with 5+ years of experience in Systems Administrator role. Hands-on experience with VMware, including setup, configuration, and management of virtual servers (VMs). Strong knowledge of Windows Server and Active Directory. Experience or working knowledge of Microsoft SQL Server. Proven ability to lead and support IT projects; ERP experience preferred. Strong organizational and communication skills
Our benefits include:
Onsite doctor
Medical, Dental and Vision Insurance
401(k) with company match
Disability and Life Insurance
Paid Time Off and 8 Paid Holidays
Career Advancement Opportunities
Chaplain Services
Our employees experience a world of opportunities - we offer award winning training, incentives for safety, a full and robust benefits package and a family focused work culture. We know our employees are the key to our success.
About ITU AbsorbTech
ITU AbsorbTech was founded in 1908 as an industrial laundry company. Now, based in New Berlin, WI, it's one of the oldest family-owned industrial laundries in the country. We have 15 facilities across the eastern US, servicing thousands of manufacturers by providing reusable uniforms, mops, towels, and mats. Since the mid-1990s, we've been the top choice in environmental services by offering launderable absorbents, replacing disposable products. Each year, we recover over 200,000 gallons of oil and solvents from our customers' used products.
ITU AbsorbTech is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, religion, age, sex, national origin, disability or handicap, military status or any other basis prohibited by federal, state, or local law.
#INDAJ
$60k-82k yearly est. 7d ago
IT Surveillance and Security Technician II - Brookfield, WI
Msccn
Network technician job in Brookfield, WI
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to
Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers
. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
We are seeking a skilled and reliable IT Surveillance & Security Technician II to join our Business Technology team. This position will manage and advance Silgan's surveillance and physical security systems, including CCTV, DVRs, and door access control technology. The role combines hands-on technical work with project management, ensuring our facilities remain secure and our systems operate efficiently.
What We Can Offer You
An inclusive and collaborative culture where every team member is valued and recognized.
Competitive salary and comprehensive benefits, including health, dental, vision, life, disability, and AD&D coverage.
Supplemental benefits such as pet insurance, telemedicine access, and employee perk programs.
401(k) plan with employer match (after eligibility period).
Paid time off and holiday schedule.
Tuition assistance for professional development and certifications.
Opportunity to work in a stable, growth-oriented environment.
What You Will Do
Provide leadership and direction for Silgan's surveillance and door access systems across multiple sites.
Plan, coordinate, and execute new installations, upgrades, and maintenance projects from start to completion.
Oversee operational performance of DVRs, cameras, monitors, multiplexers, switchers, and related components.
Configure, manage, and maintain access control systems across Silgan facilities.
Administer and support access control technologies, including Kantech-Entrapass, Virtual Keypad, Keri, CCure, Paxton, and Premisys.
Manage and maintain video surveillance platforms such as ExacqVision, Axis Communications, and Speco.
Interpret technical drawings and engineering plans to ensure system accuracy and efficiency.
Develop and maintain relationships with vendors for system maintenance, upgrades, and equipment procurement.
Perform hardware and software installations, updates, and system integrations.
Evaluate and monitor network and power infrastructure supporting surveillance and security systems.
Troubleshoot and resolve technical issues to maintain system uptime and reliability.
Maintain detailed documentation, drawings, and standards for system configuration and troubleshooting.
Track performance metrics, uptime standards, and compliance with internal policies and safety guidelines.
Additional Qualifications/Responsibilities
What You Need to Have
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
Five or more years of experience managing surveillance, CCTV, and door access control systems.
Hands-on experience with enterprise-grade surveillance and access control technologies.
Familiarity with leading platforms such as Kantech-Entrapass, Virtual Keypad, Keri, CCure, Paxton, Premisys, ExacqVision, Axis Communications, and Speco.
Proficiency with project management tools and methodologies.
Strong knowledge of electrical and video system installation, cabling, and hardware setup.
Experience with networking, system integration, and Windows environments (including virtual machines).
Knowledge of architectural and control requirements for door security systems.
Excellent troubleshooting and problem-solving skills.
Strong written and verbal communication abilities and a customer service mindset.
Who We Are
America's largest metal food packaging producer.
A company that strives toward sustainability by reducing our carbon footprint, selecting like-minded suppliers, and providing recyclable products.
$37k-69k yearly est. 19d ago
Network Specialist
Marco 4.5
Network technician job in Milwaukee, WI
The Network Specialist II is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will perform hardware installations, client onboarding, hosted voice installs, service-based repair calls, and proactive maintenance both remotely and at client locations.
ESSENTIAL FUNCTIONS:
Install and maintain new and/or existing equipment.
Troubleshoot systems and applications to identify and correct malfunctions and other operational problems. Escalate issues beyond established skill set.
Install and support basic network systems including workstations and servers.
Support archive and backup systems.
Accurately create and maintain documentation and comply with service administrative procedures, including pick tickets, ticket updates, time entries, and timesheets.
Conduct scheduled onsite visits on a monthly or quarterly basis, run reports from RMM tool, and perform checklist of tasks to include updating documentation on SharePoint.
Perform new client onboarding, scan network for devices, inspect network equipment, document and label servers and infrastructure equipment, take pictures, and upload to SharePoint.
Create and update network diagrams using Microsoft Visio and upload to SharePoint.
Provide technical support and support advice to end-users/clients regarding operational and hardware/application issues.
Stay up to date with relevant state-of-the-art technology, equipment, and/or systems.
Function collaboratively as part of a fast-paced, client-oriented team.
Maintain parts and cable inventory.
Attend required company and departmental meetings.
Act in accordance with Marco policies and procedures as set forth in the Employee Handbook.
Perform other related duties as assigned
QUALIFICATIONS:
An associate degree and two years of relevant experience; or equivalent combination of education and experience.
Valid Driver's License, proof of personal insurance, and a clean driving record
Current industry certifications, including Microsoft MTA, Cisco CMNA, VMWare VCA, CompTIA N+ / A+ / Security+ preferred.
REQUIRED SKILLS:
Basic experience with and understanding of network applications and protocols.
Proficiency with business collaboration tools such as MS Office applications and Visio.
Communication - Must possess strong communication skills in working with technical and non-technical people, and the ability to develop and maintain collaborative relations among all levels of an organization.
Commitment - See that a project or task is completed from start to finish. Demonstrate thoroughness.
Initiative - Be a self-starter. Don't wait to be told what to do when you see a problem, however if you can't resolve it yourself, use resources to find someone who can.
Confidence - Be assured of your own ability but know when you may need assistance.
Flexibility - Adapt to changes in the work environment. Change approach or method to best fit the situation.
Teamwork - Contribute to a positive team spirit by working with others on a combined task. Make contributions to the task and share the responsibility of the outcome. Exhibit objectivity and openness to others' views and welcome feedback.
Time Management - Your ability to prioritize several tasks and keep them running simultaneously (multitasking). Be able to recognize and respond to changing priorities in order to meet deadlines.
Enthusiasm - The ability to motivate yourself.
Pay Range: $57,158 - $88,595 annually + incentive opportunity
The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************
$57.2k-88.6k yearly 12h ago
Desktop Support
NTT Data North America 4.7
Network technician job in Milwaukee, WI
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.
NTT DATA Services currently seeks a **Desktop Support professional** to join our team in **Milwaukee, WI** .
**Position Overview:**
- Individuals here have a well-rounded knowledge of the policies and procedures for their work area.
- Their work may require discretion and independent judgment for non-routine matters. However, the primary focus of work activity is predominately routine.
- They may make policy recommendations to their managers and be an escalation point for less experienced team members.
- Performs troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks, printers.
- May respond to calls after normal business hours per leader instructions.
- Identifies potential issues that could adversely impact end user experience and takes corrective action.
- Update and resolve tickets in a timely manner to achieve Service Levels.
**Position General Duties and Tasks:**
- Typically requires 2-4 years relevant experience.
- High School Diploma or equivalent.
- Undergraduate degree or some college coursework preferred.
- Strong knowledge of Windows operating system environment.
- Solid client service skills.
- A+ desktop or equivalent skill set is required; additional certifications for various hardware platforms may be required.
- Ability to physically perform general office requirements.
- Must be able to perform essential responsibilities with or without reasonable accommodations.
- Travel including overnight domestic or international trips may be required
About NTT DATA Services:
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
$56k-73k yearly est. 23d ago
Network Administrator
Derse 4.0
Network technician job in Milwaukee, WI
Derse is a complete face-to-face marketing agency and exhibit builder. We bring a smarter approach to building client sales while managing their trade show, marketing environments and event programs. Our teams are made up of smart and forward-thinking people who bring experiential marketing solutions to life!
We believe in committing to a long-term investment in your career with a total rewards package including:
Competitive pay and comprehensive benefits package
A bright and energetic culture where your ideas are valued
75+ years of financial stability
Derse employs nearly 600 people in marketing, program management, creative & skilled production, and corporate support. Locations include Milwaukee, Chicago, Las Vegas, Dallas, Pittsburgh, and various communities in Poland & Germany. Visit our website derse.com to learn more!
As the Network Administrator, you'll become responsible for system development, implementation, ongoing enhancements and support of the Microsoft Active Directory and other various business applications that enable Derse to operate effectively and competitively. The Network Administrator must reside in our corporate office in Milwaukee, WI. This role interacts with many unique projects in our growing organization! Read through and apply if this sounds like the opportunity for
you
!
Network Administrator Responsibilities
Implement, monitor, support, and document enterprise network hardware, software, database and communication links
Ensure the security, stability, integrity and efficient operation of all internal and external networks
Utilize advanced knowledge and experience in Microsoft product lines and Windows specific technologies (e.g. Windows Server, Exchange Server, IIS, SQL Server, etc.) in day-to-day efforts
Maintain strong understanding of network technologies, including DHCP, WINS, DNS, DFS, SMTP, etc.
Provide administration, support, security, backup and recovery for all system data, email, anti-virus, network infrastructure and databases
Manage organizational file and storage systems
Participate in the design and development of a technology strategies for the company, including the research & development of new technologies
Design and configure software applications to support various business processes
Manage technical projects within the scope of the network team
Develop, implement, and enforce network and security policies and procedures
Create and maintain network infrastructure documentation
Provide technical training and guidance to users
Requirements
Network Administrator Requirements & Qualifications
At minimum, Associate's degree and/or 5 years related experience and training required
3 to 5 years experience designing, supporting and managing Enterprise Network Infrastructure
Experience in VMware ESX/Virtualization Technologies
Experience with HP and Dell server hardware platforms
$60k-73k yearly est. 60d+ ago
Network Specialist
Marcoculture
Network technician job in Milwaukee, WI
The Network Specialist II is responsible for providing quality services and solutions to our clients while maintaining a high level of client satisfaction. You will perform hardware installations, client onboarding, hosted voice installs, service-based repair calls, and proactive maintenance both remotely and at client locations.
ESSENTIAL FUNCTIONS:
Install and maintain new and/or existing equipment.
Troubleshoot systems and applications to identify and correct malfunctions and other operational problems. Escalate issues beyond established skill set.
Install and support basic network systems including workstations and servers.
Support archive and backup systems.
Accurately create and maintain documentation and comply with service administrative procedures, including pick tickets, ticket updates, time entries, and timesheets.
Conduct scheduled onsite visits on a monthly or quarterly basis, run reports from RMM tool, and perform checklist of tasks to include updating documentation on SharePoint.
Perform new client onboarding, scan network for devices, inspect network equipment, document and label servers and infrastructure equipment, take pictures, and upload to SharePoint.
Create and update network diagrams using Microsoft Visio and upload to SharePoint.
Provide technical support and support advice to end-users/clients regarding operational and hardware/application issues.
Stay up to date with relevant state-of-the-art technology, equipment, and/or systems.
Function collaboratively as part of a fast-paced, client-oriented team.
Maintain parts and cable inventory.
Attend required company and departmental meetings.
Act in accordance with Marco policies and procedures as set forth in the Employee Handbook.
Perform other related duties as assigned
QUALIFICATIONS:
An associate degree and two years of relevant experience; or equivalent combination of education and experience.
Valid Driver's License, proof of personal insurance, and a clean driving record
Current industry certifications, including Microsoft MTA, Cisco CMNA, VMWare VCA, CompTIA N+ / A+ / Security+ preferred.
REQUIRED SKILLS:
Basic experience with and understanding of network applications and protocols.
Proficiency with business collaboration tools such as MS Office applications and Visio.
Communication - Must possess strong communication skills in working with technical and non-technical people, and the ability to develop and maintain collaborative relations among all levels of an organization.
Commitment - See that a project or task is completed from start to finish. Demonstrate thoroughness.
Initiative - Be a self-starter. Don't wait to be told what to do when you see a problem, however if you can't resolve it yourself, use resources to find someone who can.
Confidence - Be assured of your own ability but know when you may need assistance.
Flexibility - Adapt to changes in the work environment. Change approach or method to best fit the situation.
Teamwork - Contribute to a positive team spirit by working with others on a combined task. Make contributions to the task and share the responsibility of the outcome. Exhibit objectivity and openness to others' views and welcome feedback.
Time Management - Your ability to prioritize several tasks and keep them running simultaneously (multitasking). Be able to recognize and respond to changing priorities in order to meet deadlines.
Enthusiasm - The ability to motivate yourself.
Pay Range: $57,158 - $88,595 annually + incentive opportunity
The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at *************************
$57.2k-88.6k yearly 12h ago
IT Service Desk Technician I
Milwaukee Tool 4.8
Network technician job in Brookfield, WI
IT Service Desk Technician 1
**Applicants must be authorized to work in the U.S.; Sponsorship is not available for this position.
INNOVATE without boundaries!
At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to provide support to your business unit.
Behind our doors you'll be empowered every day to own it, drive it, and do what it takes to support the biggest breakthroughs in the industry. Meanwhile, you'll have the support and resources of the fastest-growing brand in the construction industry to make it happen.
Your Role on Our Team:
As an IT Service Desk Technician 1, you will be the primary IT contact for the Milwaukee Tool Business for all Level 1 / Level 2 and escalations from our Production Support team. This incldudes managing IT requests via walk ups, phone calls and ticket ques. You'll deliver exceptional customer service by troubleshooting and collaborating across support teams to resolve end user issues encompassing access, hardware (mobile, laptop, printer, etc.), and software-related problems.
You'll be DISRUPTIVE through these duties and responsibilities:
Work to evaluate and resolve technical problems for assigned and escalated service tickets
Coordinates timely repair of computer equipment covered by third-party vendor maintenance agreements.
Applies critical thinking to see incidents and issues to resolution
Support both on-site and remote employees using remote administration tools and channels of intake (Tickets, Phone Calls, Messaging etc).
Deploy hardware and software leveraging automated processes
Coordinate and transition support items to other IT teams when required, following escalation procedures.
Perform Account administrative functions to include account creation, password resets, group membership modification, group policy application/troubleshooting utilizing both Cloud and on prem tools.
Comply with established procedures and work collaboratively with IT staff to ensure a robust, stable computing environment
Demonstrated competency in supporting Windows operating systems
Provide mobile device support for Apple iOS, Android operating systems
Ability to travel to other Milwaukee Tool locations on occasion.
Manage local vendor relationships for network, telecommunications, and AV support.
Log all support actives in ITSM system
Collaborate with Tier 2/3 personnel and management to propose technology recommendations and implement data-driven changes.
Additional tasks as delegated
The TOOLS you'll bring with you:
1-2 or more years of previous IT Support
Outstanding written and verbal communication and documentation skills, with a service-oriented mindset
Demonstrated ability to multi-task and manage competing priorities
Strong customer service mindset
Demonstrated MS Office, Windows 10/11 & General mobile device experience (iOS/ Android)
Other TOOLS we prefer you to have:
Experience with ITIL Practices and or Certification
CompTIA +
Highly collaborative team member capable of functioning effectively in both project and support models, working with a diverse range of individuals spanning various business units.
Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequently required to stand, walk, bend, stretch, reach, and effectively communicate with others in the workplace
Sitting for prolonged periods of time
Prolonged exposure to computer screens
Repetitive use of hands and fingers to operate office equipment, machinery, hand tools and/or power tools
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus
May require to wear personal protective equipment which includes, but is not limited to, safety glasses, gloves, and hearing protection
May work in laboratories and/or controlled, enclosed, restricted areas
Noise levels range from moderate to loud
Must be able to lift up to 50 pounds at a time
May require travel dependent on company needs
We provide these great perks and benefits:
Robust health, dental and vision insurance plans
Generous 401 (K) savings plan
Education assistance
On-site wellness, fitness center, food, and coffee service
And many more, check out our benefits site HERE.
Milwaukee Tool is an equal opportunity employer.
How much does a network technician earn in Brown Deer, WI?
The average network technician in Brown Deer, WI earns between $51,000 and $93,000 annually. This compares to the national average network technician range of $51,000 to $92,000.
Average network technician salary in Brown Deer, WI
$69,000
What are the biggest employers of Network Technicians in Brown Deer, WI?
The biggest employers of Network Technicians in Brown Deer, WI are: