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IT Lead, PLM
Komatsu America Corp 4.9
Network technician job in Chicago, IL
Join Komatsu and Be Part of Something Big!
The PLM Lead is responsible for leading the development, integration, management, and optimization of the PLM tools (Siemens Teamcenter, Dassault 3DExperience, PTC Windchill or Autodesk Fusion). This role oversees the interface of PLM with SAP and other systems, ensuring seamless integration and operation. You will play a pivotal role in defining technical strategies, guiding solution design, and ensuring successful implementation of PLM to meet business objectives. Additionally, the role will develop implementation plans in coordination with stakeholders and support business case development for PLM technology projects across different divisions.
Key Job Responsibilities
To be successful in this role, the PLM IT lead must have a strong understanding of both technical skills and business processes and be able to effectively present and demonstrate solutions to an executive audience.
Lead and oversee the implementation, development, upgrades, support, and process optimizations of PLM tools (Teamcenter, 3DX, Windchill or Fusion).
Define technical requirements, specifications, and architecture designs based on business objectives and user needs.
Conduct technical feasibility assessments and prototype development to validate design concepts and identify potential risks and challenges.
Employ application and integration development best practices, enterprise architecture standards, functional and technical solution architecture modification and design, environment management, and testing.
Ensuring PLM Solution is implemented successfully, sustainability of technology and applications on security compliance and capability enhancement and alignment product roadmaps.
Identify, investigate, and recommend improvements to products, systems, and processes and provide technical feedback for proposed system design and implementation activities.
Stay current with industry trends and best practices, application logging, monitoring, and observability.
Serve as the PLM expert and primary point of contact for all engineering applications.
Train business users on new PLM processes and manage business requests.
Qualifications/Requirements
Bachelor's degree in information technology, information science or a related field
10+ years of experience in PLM tools (Teamcenter, 3DX, Windchill or Fusion) implementation, integration & support, with 4+ years of experience in technical leadership roles.
Ability to lead teams, communicate effectively, and build strong relationships.
Hands‑on experience with PLM tools (Teamcenter, 3DX, Windchill or Fusion), software development, and related technologies.
Strong technical skills in PLM, including experience with data management, process optimization, and system administration.
Strong analytical and problem‑solving skills to address PLM issues and implement solutions.
Ability to learn new technologies and adapt to changing requirements.
Strong written and verbal communication skills.
Hiring Range
At Komatsu, your base pay is one part of your total compensation package. This role pays $140,000. The actual offer will consider a wide range of factors, including experience and location.
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well‑being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
401k and/or employee savings programs
Employee time off (vacation and designated holidays)
Employee and family assistance programs
Disability benefits
Life insurance
Employee learning and development programs
Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at *************** .
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affi ‑ Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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$140k yearly 4d ago
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Lead Enterprise IT Business Consultant: PBM & KPI Focus
Highbrow LLC 3.8
Network technician job in Chicago, IL
A leading consulting firm in Chicago is looking for a Lead Business Consultant to analyze large enterprise IT systems and identify gaps. This role requires strong knowledge of Pharmacy Business Management processes, defining metrics like KPIs and SLAs, and leading workshops to document findings. The ideal candidate should have a proven record in visualizing business workflows and collaborating with technical teams. Competitive salary and benefits offered.
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$64k-87k yearly est. 5d ago
Senior MSL, Rare Disease - Field-Based IL/WI
Amgen Inc. (IR
Network technician job in Chicago, IL
A leading biotechnology firm is seeking a Senior Medical Science Liaison for Rare Disease in the Chicago area. In this field-based role, you will engage with healthcare providers, providing critical scientific information while contributing to improving patient outcomes. Candidates should possess strong Medical Affairs experience and a doctorate degree, with preferred expertise in Rheumatology or Nephrology. Join the team to make a lasting impact on patients' lives and enjoy a collaborative culture with comprehensive benefits.
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$45k-72k yearly est. 5d ago
IT Assurance Senior, Technology Risk Assurance
BDO USA 4.8
Network technician job in Chicago, IL
The Assurance Senior, Technology Risk Assurance is responsible for assisting in the planning of the IT audit engagement and executing the IT risk assessment and control evaluation to determine impact of controls on financial audit procedures. In this role, the Assurance Senior, Technology Risk Assurance will be charged with designing and executing procedures to understand and test the client IT environment and related IT general controls (ITGCs) including, but not limited to, IT system logical access, change management, and IT operational controls, as well as testing business process controls, key reports, and information produced by entity (IPE) for various client industry environments. Additionally, the Assurance Senior, Technology Risk Assurance will be responsible for providing training, mentoring and technical guidance to IS Assurance Associates.
Job Duties:
Risk and Controls Focus
Applies knowledge and understanding of IT risks and controls by:
Understanding and documenting client environments and the impact that IT has on related audit risks
Identifying controls that help mitigate the risks associated with IT in relation to the client environment
Obtaining and documenting an understanding of the client control environment, designing test procedures, conducting, and documenting tests of controls
Documenting results of procedures, as well as deficiencies, and assessing the impact of these procedures on the overall financial reporting control environment
Reading and reviewing client information and control documentation, ensuring accuracy and completeness of information, and ensuring that all supporting information is documented in the workpapers, and appropriate testing is performed
Identifying complex issues and bringing them to the attention of the team and management where necessary for resolution
Communicating to the client areas to improve processes, strengthen controls, mitigate risks, and/or increase efficiency
Developing and maintaining relationships with client personnel and management
Professional Competence
Applies knowledge and understanding of professional standards; application of the principles contained in professional standards; and the ability to document and communicate an understanding and application of professional standards on an engagement by:
Applying knowledge of auditing theory, a sense of professional skepticism, and the use of BDO audit manuals
Applying auditing standards and methodology to various client situations
Identifying complex issues, including deviations, and working through complex situations collaboratively with the team and client, seeking the counsel of BDO technical experts as needed
Applying knowledge to identify instances where testing may be reduced or expanded and providing counsel to the members of the audit team
Preparing and communicating results of procedures to the client
Other
Applies knowledge and understanding of governing principles; and documenting and communicating an understanding and application of these principles by:
Planning and executing IT audits, including obtaining an understanding of the IT environment, risk and controls, and designing and executing procedures to evaluate them
Building a knowledge base by reading and understanding methodology, relevant standards, and regulations
Reading and reviewing clients' information and documentation, ensuring accuracy and completeness, and ensuring that all supporting information is documented in the workpapers and through appropriate testing
Applying BDO methodology, industry standards and guidance, and new pronouncements to client situations
Supervisory Responsibilities:
Establishes deadlines and executes procedures and oversight to meet set deadlines
Sets the tone for teamwork by supporting others in their work and delivering on commitments made to team members and clients
Reviews work performed by associate staff, provides feedback, and detail-reviews all procedures performed
Teaches/coaches associate team members to provide on-the-job learning
Tracks status, schedule, and budget for reporting to the team and the client
Qualifications, Knowledge, Skills and Abilities:
Education:
Bachelor's degree in Accounting, Computer Science, or Information Systems, required
Master's degree in Information Systems or other relevant advanced degree, preferred
Experience:
More than two (2) years of IT audit and/or related risk and controls experience, required
More than one (1) years of supervisory experience, required
Public accounting experience, highly desired
Proficient with PCAOB and AICPA audit standards, required
Performing audit test of design, implementation and operating effectiveness procedures for public companies preferred
Experience with performing review of and testing around third-party attestation (SOC) reports, preferred
License/Certifications:
CPA, CISA, CISM, CRISC, CGEIT, CISSP and/or CFE certification, strongly preferred
Software:
Proficient in the use of Microsoft Office Suite, required
Exposure to various industry ERP applications, highly preferred
Language:
N/A
Other Knowledge, Skills & Abilities:
Excellent verbal and written communication skills
Strong analytical and basic research skills
Solid organizational skills especially ability to meet project deadlines with a focus on details
Ability to successfully multi-task while working independently or within a group environment
Proven ability to work in a deadline-driven environment and handle multiple projects simultaneously
Ability to build and maintain strong relationships with client personnel
Ability to encourage team environment on engagements and contribute to the professional development of assigned personnel
Ability to act as primary contact on assigned engagements
Successfully interact with professionals at all levels
Advanced knowledge of internal controls
Ability to travel up to 30%
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.
California Range: $85,000 - $125,000
Illinois Range: $78,000 - $87,000
NYC/Long Island/Westchester Range: $80,000 - $115,000
$85k-125k yearly Auto-Apply 40d ago
Engineer - IT Systems Field Services
United Airlines 4.6
Network technician job in Chicago, IL
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
**Description**
United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.
**Job overview and responsibilities**
The Engineer - IT Systems Field Services position is designed to grow the candidate's knowledge of United's Best Practices, tools, and processes within the Digital Technology - Field Services organization under the mentorship of senior leaders and engineers from the team.
The role is responsible for managing all Digital Technology - Field Services aspects of small to medium-sized projects, helping coordinate project and resource plans, and ensuring functionality and quality of the delivered solution. They will oversee projects such as End User device (desktop/Laptop), Local Area Network (LAN), Wide Area Network (WAN), Closed Circuit Television (CCTV), Audio Visual (A/V) technology platforms, mobility platforms, and infrastructure activities that comply with United's IT critical infrastructure standards. The role will include interfacing between Field Services and internal & external business partners and vendors.
The successful candidate must possess excellent organization and communication skills, a strong background in project management, a strong understanding of IT Critical Infrastructure standards and practices, and excellent customer service skills. The candidate must possess excellent team collaboration skills, delegate and instruct contract staff to execute the delivery of projects and tasks. The candidate values cultural, ethnic, gender, and other individual differences in people and creates an environment of learning, valuing, encouraging, and supporting differences.
+ Oversees DT projects and technology support for an assigned set of small regional line stations
+ Other sites may include customer service centers, contact centers, and all other United Airlines facilities
+ Duties include walkthroughs, site surveys, Digital Technology (DT) equipment support, preventative maintenance, mobility product support, DT network infrastructure support, operational equipment and communication rooms, base location inventory management and supply storage
+ Station ownership - Establishes relationships with the leadership of the airports/stations they oversee.
+ This includes completing regular station visits, communicating with station leadership on project status and the current state of technology at the station, and completing the station visit checklist.
+ Monitoring the service ticket queue and resolving issues or escalating to the appropriate teams.
+ Performs system maintenance/administration, diagnostics, imaging of PCs and mobile devices, installation and removal of PC equipment, assist end users with troubleshooting of device performance issues.
+ Attends regional project meetings and provides project tracking and analysis
+ Supports the integration of vendor tasks and tracks and reviews vendor deliverables
+ Coordinates activities with internal/external technology owners/service providers
+ Network Engineering, WAN Engineering, Wi-Fi Engineering, Mobility Engineering and Electrical contractors
+ Monitors regional Digital Technology (DT) stock levels and maintains warehouse inventory
+ Ensures the Main Distribution Frame (MDF) room and Intermediate Distribution Frame (IDF) conform to established enterprise/industry standards Building Industry Consulting Service International (BICSI), Electronic Industries Alliance (EIA), Telecommunications Industry association (TIA)
**Qualifications**
**What's needed to succeed (Minimum Qualifications):**
+ Bachelor's degree
+ 2+ years of relevant experience
+ Strong verbal and written communication skills
+ Technical aptitude and ability to learn new technologies
+ Experience leading small to mid-size projects
+ Ability to communicate solutions to both technical and non-technical audiences
+ Aptitude for problem solving, looking beyond the obvious and not stopping at the first answer
+ Strong level of poise in high pressure environments
+ Active commitment to self-development
+ Knowledge of low voltage and fiber standards
+ Ability to travel to other United hubs / regional airports up to 50%
+ Ability to work fully onsite at the Chicago O'Hare International Airport
+ Must be legally authorized to work in the United States for any employer without sponsorship
+ Successful completion of interview required to meet job qualification
+ Reliable, punctual attendance is an essential function of the position
The base pay range for this role is $71,345.00 to $92,922.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
$71.3k-92.9k yearly 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Network technician job in Chicago, IL
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Simply Put, A Great Place to Work
Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country - creating spaces and providing connections in ways that make a difference.
We pride ourselves on being nimble enough to remain responsive to client needs yet large enough to offer exceptional bench strength. As a member of our team, you'll have an opportunity to draw from those resources when you need them and, likewise, contribute your expertise when you have something to share.
At Benesch, we are looking for candidates with varied backgrounds and worldviews. We are committed to offering an inclusive work environment where everyone feels valued and respected. Statistics show that women and underrepresented groups are less likely to apply for a position if they don't meet 100% of the qualifications. If this statement resonates with you, don't be so hard on yourself-apply for the job!
Future Internship Opportunities
Join our Talent Network to be considered for current and future internship opportunities. As internship opportunities arise, our Talent Acquisition team will work to match you with the right position.
Benesch's internship program is designed to give you real-world experience while helping you grow your technical and professional skills. You'll collaborate with industry experts on real projects supported by comprehensive training and resources.
Our internships and co-op programs are designed to develop well-rounded professionals who thrive in challenging environments. As you grow with us, you'll discover rewarding full-time opportunities featuring exciting projects, excellent benefits, and a vibrant company culture.
Our paid internships offer a pay range between $18/hr - $28/hr.
What We Look For
Current undergraduates pursuing an Associate or Bachelor of Science in an applicable field of study.
Flexibility for occasional weekend or out-of-town work.
Proficiency in CAD-integrated software.
Strong verbal and written communication skills, coupled with analytical and problem-solving abilities.
Ability to manage assignments efficiently and maintain organizational skills
The expected compensation range for this position is displayed in accordance with the Colorado Equal Pay for Equal Work Act. The final agreed-upon compensation is based on numerous factors, including but not limited to individual education, qualifications, prior work experience, and geographic location. The total annual compensation package will consist of a base salary, overtime, and bonuses.
Benefits:
Our benefits package is designed to take care of our employees. Benesch offers a generous paid time benefits plan that increases throughout your career plus several paid holidays. Our benefits include medical, dental, and vision benefits. We also include company-paid life insurance, short term, and long-term disability plans. Benesch offers a 401K plan and profit-sharing contributions to the 401K plan. From insurance and retirement plan to our wellness programs, we provide employee benefits that meet your wants and needs.
Colorado Pay Range $18-$28 USD
The expected compensation range for this position is displayed in accordance with the California Equal Pay Act. The final agreed-upon compensation is based on numerous factors, including but not limited to individual education, qualifications, prior work experience, and geographic location. The total annual compensation package will consist of a base salary, overtime, and bonuses.
California Pay Transparency $18-$28 USD
The expected compensation range for this position is displayed in accordance with the Maryland Pay Transparency Law. The final agreed-upon compensation is based on numerous factors, including but not limited to individual education, qualifications, prior work experience, and geographic location. The total annual compensation package will consist of a base salary, overtime, and bonuses.
Benefits
Our benefits package is designed to take care of our employees. Benesch offers a generous paid time benefits plan that increases throughout your career, plus several paid holidays. Our benefits include medical, dental, and vision benefits. We also include company-paid life insurance, short term, and long-term disability plans. Benesch offers a 401K plan and profit-sharing contributions to the 401K plan. From insurance and retirement plans to our wellness programs, we provide employee benefits that meet your wants and needs.
Maryland Pay Transparency Law$18-$28 USD
The expected compensation range for this position is displayed in accordance with the State of Illinois Pay Transparency Act, Illinois Pay Transparency Law. The final agreed-upon compensation is based on numerous factors, including but not limited to individual education, qualifications, prior work experience, and geographic location. The total annual compensation package will consist of a base salary, overtime, and bonuses.
Our benefits package is designed to take care of our employees and is compliant with the State of Illinois Paid Leave Act, Illinois Paid Leave Act. Benesch offers a generous paid time benefits plan that increases throughout your career plus several paid holidays. Our benefits include medical, dental, and vision benefits. We also include company-paid life insurance, short term, and long-term disability plans. Benesch offers a 401K plan and profit-sharing contributions to the 401K plan. From insurance and retirement plan to our wellness programs, we provide employee benefits that meet your wants and needs.
Illinois Pay Range$18-$28 USD Explore the Benefits of Working at Benesch!
At Benesch, we prioritize the health and wellness of our employees, understanding that their well-being is crucial for both personal and professional success. We offer a range of benefits for eligible employees, including insurance, retirement plans, and wellness programs. Our Total Rewards package is designed to support a healthy lifestyle and can be customized to meet the needs of our employees and their families. Click here to learn more about some of the benefits of working at Benesch!
Professional Development
Opportunities for management and leadership development at all levels, including executive coaching and leadership development for Team Leaders, Group Managers, Division Managers, and Executive Leaders
Tuition reimbursement for job-related courses
Ongoing professional development through resources like Red Vector, LinkedIn Learning, technical team meetings, knowledge-sharing training sessions
Personalized training and career development plans with your manager
Funding for training, committee work, professional organization memberships, and licenses/certifications
Support for active participation in professional organizations to foster leadership and community engagement
Retirement Benefits
Access to valuable retirement planning tools, education, and individual meetings with plan advisors at no charge
Potential for Benesch to contribute up to 9% of your gross compensation to your retirement plan (5% profit-sharing contribution to your 401(k) plan, regardless of your own contributions & 80% match on your contributions, up to a maximum company contribution of 4%)
Work/Life Balance
Flexible work schedules and hours, including work-from-home options (dependent on the role)
Generous Paid Time Benefits (PTB) that increase with your career
Immediate use of annual PTB; no accrual needed with the ability to bundle time-off plans for extended vacations or life events
Ten days of paid parental leave for birth, adoption, or foster placement
Employee Engagement
At Benesch, we encourage our team members to extend their impact beyond their core responsibilities. Join our employee resource groups and committees to enhance your work-life balance and contribute to our community-focused initiatives. We support a variety of programs including community service, student scholarships, and matching gift opportunities, reflecting our commitment to a vibrant and diverse workplace.
If you are based in California, we encourage you to read this important information for California residents linked here.
Benesch is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants in all protected groups, including veterans and individuals with disabilities, or other status protected by federal, state, and local laws.
Know your Rights: Workplace Discrimination is Illegal
We will be accepting applications on an ongoing basis until a candidate is found.
Benesch is committed to working with and providing reasonable accommodation to applicants with a physical disability or other impairment.
If you are limited in your ability or are unable to access Benesch's Careers website due to a physical disability or other impairment, you may request a reasonable accommodation by emailing *****************************. This option is only available to those in need of an accommodation due to a disability or other impairment. Please do not use this as an alternative method for general inquiries or status on applications, as you will not receive a response. Reasonable requests will be responded to as soon as possible on a case-by-case basis.
Recruiters or staffing agencies: Benesch is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to a Benesch employee without a recent, current, and fully executed agreement on file. Please direct all communications to the HR team at *****************************
$18-28 hourly Auto-Apply 60d+ ago
IT Administrator
Psi Molded Plastics
Network technician job in South Bend, IN
About
the
Role:
$62k-86k yearly est. Auto-Apply 60d+ ago
IT Administrator
Psi Molded Plastics Indiana Inc.
Network technician job in South Bend, IN
About the Role:
The IT Administrator in our durable goods manufacturing company plays a critical role in ensuring the stability, security, and efficiency of our IT infrastructure. This position is responsible for managing and maintaining all hardware, software, and network resources to support seamless manufacturing operations. The IT Administrator will collaborate closely with cross-functional teams to implement technology solutions that enhance productivity and safeguard sensitive data. They will proactively monitor systems to prevent downtime and swiftly resolve any technical issues that arise. Ultimately, this role ensures that our technology environment aligns with business goals and regulatory requirements, enabling continuous operational excellence.
Minimum Qualifications:
Bachelor's degree in Information Technology, Computer Science, or a related field.
Proven experience as an IT Administrator or similar role, preferably within a manufacturing environment.
Strong knowledge of network protocols, hardware, and software troubleshooting.
Experience with Windows and Linux server environments.
Familiarity with IT security best practices and compliance requirements.
Preferred Qualifications:
Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or Cisco CCNA.
Experience with manufacturing-specific software and automation systems.
Knowledge of cloud computing platforms and virtualization technologies.
Strong project management skills and experience leading IT initiatives.
Familiarity with disaster recovery planning and business continuity strategies.
Responsibilities:
Manage and maintain the company's IT infrastructure, including servers, networks, and workstations.
Monitor system performance and troubleshoot hardware, software, and network issues to minimize downtime.
Implement and enforce IT security protocols to protect company data and comply with industry standards.
Coordinate with vendors and service providers for procurement, installation, and maintenance of IT equipment.
Provide technical support and training to employees to ensure effective use of IT resources.
Maintain documentation of IT systems, configurations, and procedures for audit and operational purposes.
Assist in the planning and execution of IT projects that support manufacturing processes and business growth.
Skills:
The IT Administrator will utilize their technical skills daily to configure and maintain network devices, ensuring reliable connectivity across manufacturing sites. Troubleshooting expertise is essential for quickly diagnosing and resolving hardware and software issues to minimize operational disruptions. Security skills are applied to implement firewalls, antivirus solutions, and access controls that protect sensitive manufacturing data. Communication skills are important for collaborating with team members and vendors, as well as providing clear technical support to non-technical staff. Additionally, project management and organizational skills help in planning upgrades and managing IT resources efficiently to support the company's evolving technology needs.
Monday-Friday
$62k-86k yearly est. Auto-Apply 60d+ ago
Junior Network Administrator
Axxum Technologies
Network technician job in Chicago, IL
Junior Network AdministratorLocation: Chicago, IL
Monitor and assist in managing network infrastructure (firewalls, routers, switches, wireless access points)
Desktop support person in a Windows environment with some network
Assist in implementing and maintaining network and security policies, procedures, and configurations
Support incident response efforts by identifying, analyzing, and escalating potential security threats
Maintain user access controls, permissions, and authentication systems
Perform basic vulnerability scans and support patch management
Monitor network and security logs for unusual or unauthorized activity
Assist in maintaining documentation for network diagrams, configurations, and standard procedures
Support internal audits and compliance efforts (e.g., HIPAA, PCI, or ISO 27001 if applicable)
Collaborate with senior administrators to remediate system vulnerabilities
Required Qualifications:
1+ years of hands-on experience or strong academic background innetworking and/or security (internships acceptable)
Desktop support person in a Windows environment with some network
Basic understanding of TCP/IP, DNS, DHCP, VPNs, and firewalls
Familiarity with security concepts such as authentication, encryption, and endpoint protection
Strong troubleshooting skills and willingness to learn new technologies
Ability to work under direction and escalate issues appropriately
SALARY AND BENEFITS
The leadership of our Company believes in attracting and retaining exceptional talent committed to serving our clients. We offer a generous benefits package including health insurance, paid vacation, disability, and life insurance, and more. Please visit our Careers page for additional information. Salary and benefits information will be available to applicants, when and if an offer is made.
HOW TO APPLY
All applications must be completed online. We do not accept paper submissions. Please visit our Careers Page to review all current job postings, and instructions on the application process.
As an Equal Employment Opportunity (EEO) Employer, Cycurion, Inc. and our Subsidiaries prohibit discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one's internal deeply-held sense of one's gender which may be the same or different from one's sex assigned at birth; one's gender identity may be male, female, neither or both, e.g., non-binary), gender expression (the representation of gender as expressed through, for example, one's name, choice of pronouns, clothing, haircut, behavior, voice, or body characteristics; gender expression may not be distinctively male or female and may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law.
$41k-55k yearly est. Auto-Apply 60d+ ago
Contractor Technical Copywriter
Focused 3.5
Network technician job in Chicago, IL
Job Description
Who we are Focused is a boutique professional services firm that specializes in building custom AI agents. We strategically partner with our clients, collaborating with their teams to build scalable, maintainable solutions.
About the role
Focused is seeking a part-time, contract Technical Copywriter to create high-quality content that showcases AI engineering capabilities. You will work closely with our founder, marketing and engineers to translate complex technical concepts into clear, compelling narratives for a developer audience.
What you'll create
Technical blog posts and deep-dives
Project case studies demonstrating real-world implementations
How-to guides and tutorials, especially for AI agents and agentic patterns
What You Bring
Strong technical writing: you can explain APIs, infrastructure, and software concepts clearly and accurately
Technical fluency: you are comfortable reading code and understanding system architecture; experience with LangChain or similar frameworks is a plus
Startup experience: you thrive in fast-paced environments with shifting priorities
Collaboration skills: you can interview engineers, ask smart questions, and work independently with minimal oversight
What to know before you apply:
Focused Labs is open to remote employees.
Focused Labs is unable to sponsor or take over sponsorship of the employment Visa process at this time.
We believe employees should be paid fairly and equitably. Salary ranges may vary depending on your location and previous experience. The salary range for this role is $50 to $105/hour depending on experience.
$34k-64k yearly est. 25d ago
IT Systems Administrator
Middleground
Network technician job in Westchester, IL
Job Description
We are a rapidly growing IT Managed Service Provider located in the Westchester. We provide outsourced IT services to clients in the Chicago area, including industries such as Healthcare, Legal, Financial, Manufacturing, and many more. We are very fast paced and this position requires quick thinking and a "can do" attitude.
The Systems Engineer is responsible for the continuous operation of all including personal computers, laptops, mobile devices, local and remote storage, telecommunications, printers, copiers, meeting room audio-visual support, desktop software support and network troubleshooting for clients.
Qualifications/Requirements:
College degree in Computer Science preferred or equivalent work experience.
Certifications in A+, MCSA, MCSE, CCNA/CCNP preferred or equivalent work experience.
Must have a minimum of 5 years' work experience as a Help Desk Technician/Engineer in a corporate or managed services environment.
Must have 3-5 years of Microsoft Server experience
Must have excellent knowledge of Microsoft Office applications and be able to support them.
Must have excellent customer service skills.
Must be self-directed and have the ability to problem solve.
Must have ability to be disciplined and self sufficient
Ability to lift up to 25 lbs.
Must have valid driver's license.
Preferred to have Managed Service Provider experience
Prefer candidates local to the Chicago land and surrounding areas.
Compensation:
You will learn an immense number of things at our company. Background will be checked.
Please send your resume and contact information, and one recent IT project you completed.
This will be a W2 position. Professional working environment
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Referral program
Vision insurance
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$60k-83k yearly est. 8d ago
Discovery IT System Administrator (Top Secret Clearance Required)
Contact Government Services, LLC
Network technician job in Chicago, IL
Discovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology.
To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others.
Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i.
e.
Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher.
Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.
We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs.
We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees.
Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer.
Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:*******************
com/join-our-team/For more information about CGS please visit: ************
cgsfederal.
com or contact:Phone: *****************Email: info@cgsfederal.
com #CJ
$60k-84k yearly est. Auto-Apply 60d+ ago
Information Technology
Vp 3.9
Network technician job in Chicago, IL
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$34k-71k yearly est. Auto-Apply 60d+ ago
On-Call IT Technician - PC, Mac & Desktop - Chicago-Naperville-Elgin
Geeks On Site 3.1
Network technician job in Chicago, IL
💼 Job Type: 1099 Independent Contractor (On-Call) 💰 Pay: $35 per hour (on-site) 🗓 Schedule: Flexible / On-Demand - You accept jobs based on your availability
⚠️ Important Note - Read Before Applying
This is not a full-time job and does not guarantee hours.
You will join our on-call techniciannetwork as a 1099 independent contractor.
We assign jobs to you based on your stated availability and proximity to the job site, using our internal dispatch platform and CRM.
You control your schedule and decide which assignments to take. This is a great opportunity for techs looking to earn supplemental income or work flexibly on their own terms.
About the Role
Geeks on Site is seeking skilled and dependable on-call IT Field Technicians to provide onsite troubleshooting, repair, and setup for residential and small business clients.
You'll handle a range of technical issues across Windows PCs, Macs, printers, and scanners, including both hardware and software diagnostics.
Key Responsibilities
Diagnose and resolve hardware and software issues on Windows and Mac devices
Troubleshoot OS problems: boot errors, blue/black screens, login failures
Perform clean-ups and system tune-ups for slow/unresponsive machines
Assist with wired and wireless internet connectivity issues
Replace hardware components: hard drives, fans, RAM, etc.
Reinstall or repair Windows/mac OS using bootable USB or recovery tools
Setup and troubleshoot commercial printers and scanners
Add remote support tools or desktop shortcuts as needed
Educate clients with basic how-to or post-service guidance
Document service details and escalate complex problems if necessary
Requirements
2+ years of IT support experience, ideally in the field
Comfortable with Windows 10/11, mac OS, and BIOS-level troubleshooting
Skilled in hardware replacement and component-level repair
Knowledge of networking basics (LAN/WiFi setup and troubleshooting)
Familiarity with commercial printers/scanners is a plus
Must own necessary tools (bootable USBs, screwdrivers, diagnostic gear, etc.)
Reliable vehicle and valid driver's license
Strong communication skills and a professional attitude
Ability to work independently and manage your own time
Benefits
What You Get
Competitive on-site pay: $35/hour
Fully flexible schedule - you only accept jobs when you're available
Be part of a nationally recognized tech service brand
Dispatching, client communication, and billing are handled for you
What to Expect After You Apply
Intro call with one of our recruiters
Electronic onboarding (contractor paperwork, policies, etc.)
Submit a mandatory background check
Provide your preferred availability through our technician portal
Get access to our CRM and start receiving on-call job opportunities in your area
Great For Techs Who...
✅ Want part-time, flexible work without fixed hours
✅ Enjoy working independently and solving a wide range of tech issues
✅ Are looking to supplement their income with on-demand tech work
$35 hourly Auto-Apply 60d+ ago
Network Admin-Engineer - Onsite
Redport
Network technician job in Lemont, IL
The Senior Network Engineer is a hybrid operations and engineering role responsible for both the day-to-day administration of the network infrastructure and the design and execution of enterprise network modernization efforts. Based in Lemont, IL, this position plays a critical role in both maintaining secure, high-performance connectivity and leading infrastructure projects such as core network redesign, cloud integration, and security architecture improvements. The ideal candidate combines deep technical skills with the ability to lead, plan, and execute at an engineering level.
Key Responsibilities
• Hybrid Engineering and Administration: Serve in a dual-capacity role that balances high-level network design and architecture responsibilities with day-to-day operational support and device configuration across enterprise environments.
• Network Infrastructure Management: Administer and maintain a multi-site enterprise network, including the configuration and lifecycle management of routers, switches, firewalls, VPNs, wireless infrastructure, and load balancing technologies.
• Architecture and Design: Develop scalable and resilient network architectures that support high availability, fault tolerance, and future growth, with an emphasis on alignment with DOE enterprise IT strategy and security policies.
• Routing and Protocol Engineering: Engineer and support complex routing strategies involving protocols such as EIGRP, OSPF, and BGP; ensure optimal route redistribution, convergence, and path selection across hybrid connectivity models including DMVPN and MPLS.
• Firewall and Security Integration: Implement and manage next-generation firewall platforms (e.g., Palo Alto), including high availability configuration, SSL decryption, policy optimization, IDS/IPS system configurations, and integration with cloud and on-premises security architectures.
• Cloud and Hybrid Networking: Design, deploy, and manage hybrid network topologies within Microsoft Azure, including Virtual Networks (VNets), ExpressRoute, peering, NAT Gateway, and firewall solutions to ensure secure and performant cross-premise connectivity.
• Network Access Control (NAC): Support the implementation and management of NAC solutions such as Cisco ISE, including potential integration with Microsoft Intune to enforce endpoint compliance and identity-based access control.
• Project Leadership: Lead and execute infrastructure modernization initiatives, including the planning, implementation, and validation of new networking technologies or the re-architecture of existing environments.
• Monitoring and Performance Optimization: Leverage network performance tools such as Catalyst Center, SolarWinds and Azure Network Watcher to monitor availability, perform root cause analysis, and implement performance enhancements.
• Documentation and Standards Compliance: Maintain accurate technical documentation including topology diagrams, configuration baselines, IP address management, and change control records to support audit readiness and operational continuity.
• Cross-Functional Collaboration and Mentorship: Partner with adjacent IT disciplines-including cloud, systems, security-to deliver integrated solutions; provide mentorship and technical leadership to junior technical staff as needed.
Required Qualifications
• Education : Bachelor's degree in Information Technology or related field
• Experience: Atleast 7 years of relevant experience
Certifications (Required):
o Cisco CCNP (Routing & Switching or Enterprise)
o Microsoft AZ-700: Designing and Implementing Microsoft Azure Networking Solutions
o Microsoft AZ-104: Azure Administrator
Technical Competencies:
o Expert knowledge of TCP/IP, BGP, OSPF, DMVPN, DNS, DHCP
o Cisco routing/switching with Nexus 9K, Catalyst, ISR, and C8500 series
o Strong Palo Alto experience including SSL decryption, HA configuration, and IPS tuning
o Azure networking including ExpressRoute, NSGs, virtual WAN, peering, VPNs
o Familiarity with Cisco ACI or willingness to rapidly train up for deployment
o Experience leading physical buildouts and Data Center Moves: rack layout, cable management, port planning
o PowerShell or Python scripting for automation and config deployment
Preferred Qualifications
• CCIE, PCNSE, or additional Azure network/security certs
• Experience with Cisco ISE, DNA Center, and SD-WAN
• Experience in a federal or DOE environment
• Prior Engineering leadership in large-scale infrastructure projects to include Data Center Moves
• Experience implementing Azure Front Door, WAF, Private Link, or NAT Gateway
• Experience working for the Federal Government as an IT Contractor
Must be a US Citizen
Must have minimum of a Bachelor's Degree
Must be able to pass a full background check and drug screening
*No third party recruiters*
$61k-79k yearly est. 57d ago
Network Administrator
Sonoma Consulting
Network technician job in Chicago, IL
Sonoma Consulting provides the highest quality service and support to our clients and consultants. Our clients range from start-ups to Fortune 500 companies. We look to our employees to maintain and continue to build the high standards we have set for them and to maintain a high level of professionalism and integrity to create long-term, meaningful relationships with our Clients.
Job Description
Overview
Supports IT external and internal customers by maintaining networks at all company locations. Monitor the performance and coordinate the service of networking hardware, software and communication lines to ensure efficient processing and maximize system availability. Support applications group in the implementation of new systems and the on-going effective utilization of the existing systems to continually improve company operations.
Job Duties
1. Assist in the design and selection of networking technologies and vendors
2. Work with peers across the globe to ensure that the NA network is seamlessly functioning with other regions
3. Ensure the NA lab and corporate networks are performing at service levels that are in line with the business needs
4. Define and manage network upgrade/implementation plans across all NA facilities
5. Act as the primary liaison to the NA network provider(s) and ensure the contracts and service levels are aligned to business needs
6. Maintain networks at all locations to ensure optimized network operations and security
7. Monitor and evaluate network hardware (servers, routers, switches, communication lines, etc.) performance and issues, and identify and recommend/implement corrective action, including coordination of network vendor service
8. Test, install, and upgrade network hardware and software
9. Provide network administration support, including network security, profiles, messaging, and printing
10. Provide network hardware and software systems technical support for all locations
11. Communicate project/request status and issues to IT management, IT customers, and network hardware and software vendors. Notify management of issues and recommended solutions to ensure projects are completed on time, on budget, and to customer satisfaction
12. Assist IT Desktop Support Analysts to configure and install desktop systems to reside on company networks, including network hardware and software installation
13. Utilize appropriate information system methodologies, such as system selection, evaluation, implementation, testing, problem analysis and resolution
14. Assist IT Applications Support personnel in day-to-day applications support
15. Maintain up-to-date knowledge and awareness of company labs and data communications, networking, and computer hardware products and trends
Qualifications
• Advanced knowledge of Microsoft, Cisco and network knowledge required
• 7 - 10 years of networking experience and a broad knowledge of MS Windows Server 2008, 2012 , Cisco IOS, MPLS , VPN, TCP/IP, networking industry standards (WAN and LAN) and protocols required. Deep knowledge / experience with Active directory
• Familiarity with industry standard relational database (Oracle) and data communications equipment is desired
• Ability to understand, evaluate, and install computer and data communication systems, including use of external networks (Internet, MPLS, phone companies, etc.) is required to work effectively with network systems
• Familiarity with problem analysis and resolution methodologies is necessary to resolve network problems and provide network analytical support
• Strong communication skills are required to effectively communicate technical information to internal and external customers
• Experience managing network providers and evaluating solutions
Qualifications
Network Administrator, Windows Server 2005, Cisco, Cisco IOS, MPLS , VPN, TCP/IP, Active directory
Additional Information
keywords: cisco, MS Windows Server,
Title: Network Admin,Network Engineer,System engineer,Network
$61k-79k yearly est. 60d+ ago
Senior LAN Engineer / Systems Administrator
Konnectit
Network technician job in Chicago, IL
Job Description
We are seeking a Senior LAN Engineer / Systems Administrator with over six years of experience managing enterprise infrastructure environments. The ideal candidate will have advanced expertise in Windows Server and Linux administration, Active Directory, Cisco and Fortinet networking, VMware, Hyper-V, and SAN administration. This role involves leading infrastructure projects, ensuring network and server reliability, and mentoring junior team members while contributing to strategic IT initiatives.
Key Responsibilities
Lead administration and maintenance of Windows Server and Linux Server environments.
Manage and optimize Active Directory, including policies, permissions, and identity management.
Configure, monitor, and troubleshoot Cisco and Fortinet network devices and firewalls.
Administer and maintain virtualization platforms (VMware, Hyper-V) for enterprise environments.
Oversee Storage Area Network (SAN) administration and optimization.
Perform system monitoring, patching, updates, and performance tuning.
Provide escalation support for complex infrastructure and networking issues.
Develop and maintain infrastructure documentation, policies, and procedures.
Mentor junior engineers and contribute to cross-team knowledge sharing.
Lead or participate in infrastructure modernization and cloud migration projects.
Mandatory Skills
Strong expertise in Windows Server Administration.
Advanced Linux Server Administration skills.
Proficiency with Active Directory administration.
Hands-on experience with Cisco and Fortinet network devices.
Proficiency with VMware and Hyper-V virtualization technologies.
Strong background in SAN administration and optimization.
Proven ability to troubleshoot and optimize server and network performance.
Desirable Skills
Experience with cloud infrastructure platforms (Azure, AWS, GCP).
Knowledge of infrastructure automation and scripting (PowerShell, Bash, Python).
Familiarity with Zero Trust architecture, network segmentation, and enterprise security best practices.
Experience with disaster recovery planning and high-availability architecture.
Ability to design and document infrastructure roadmaps.
Proven experience leading teams, mentoring staff, and engaging with business stakeholders.
$61k-79k yearly est. 1d ago
IT Technician II (Chicago, IL)
Intelligent Technical Solutions
Network technician job in Chicago, IL
Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician II. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
Job Responsibilities
This role is expected to be able to resolve the following technical issues with little or no assistance:
Workstation operating system issues of any kind.
Printer issues of any kind.
Standard business application (Office, etc.) issues of any kind.
Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
Basic server issues.
Basic networking issues.
Answer incoming Quick Fix calls from clients.
Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations.
Job Qualifications
Willing to work full-time on-site, either at the company office or client locations as required.
Experience with Windows and Mac OS troubleshooting.
Minimum two years in Helpdesk support or a similar role.
Skilled in application troubleshooting, PC deployments/imaging, and user profile management.
Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
Proficient in supporting Office 365, MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications.
Experience with Managed Service Providers (MSPs) is highly desirable.
Active IT Certifications are preferred.
Valid driver's license, vehicle insurance, and access to a vehicle for client visits.
Job KPI's
Utilization: The percentage of time that you are on the clock and billing time to client tickets
CSAT: Scores filled out by clients using the rating system in tickets
Quality Score: Assessments performed by the training and quality team.
First-touch closed: Each ticket that is completed with only one time entry contributes to this number
Compensation
Pay rate ranges from $27.77/hour up to $33.32/hour and may vary by experience and location.
Benefits
Medical Insurance Plan
Dental & Vision
Life Insurance
Disability Coverage
Paid Time Off (starts at 15 days per year)
Maternity/Paternity Leave
Paid US Holiday
Retirement Plan
Salary Advancement/Loan
Health & Wellness Program
Company-paid training and certification
Supplemental Life Insurance (Employee-paid)
Supplemental Health Plans (Employee-paid)
You have the option to speed up your application process by following the two-step approach below or directly submitting your application by completing the form (Apply for This Job). Once you've submitted the form, a member of our team will promptly get in touch with you.
Step 1: Please go to this link for a short technical quiz: PRE-EMPLOYMENT ASSESSMENT
Step 2: Complete this pre-recorded video interview: PRE-RECORDED VIDEO INTERVIEW
$27.8-33.3 hourly Auto-Apply 3d ago
Radio Network Administrator
Professional Career
Network technician job in Chicago, IL
Job Type: Full-Time
Compensation Range: $70,000 - $75,000 Annually
The compensation above is the estimated hiring range for this position. Final offers are determined based on a variety of factors including skills, experience, qualifications, internal equity, and other job-related considerations.
To access a list of benefits for full-time jobs, please visit www.moodybible.org/careers/benefits/. Part-time benefits include a retirement savings plan, education discounts, and publishing discounts.
What You Will Be Doing
Under the guidance of the Technical Support Manager, this role will offer comprehensive oversight of radio networks including studio, satellite uplink, and transmitter sites. This position plays a crucial role in ensuring up time of networks and in architecting and building networks and paths as needed. This role will carry ultimate responsibility for supporting all network cabling, switches, routers, etc. This role will configure and maintain network functionality including routing, VLANs, and QoS.
Critical to this role is a heart to serve and support, while also being an efficient multitasker with excellent communication skills and a keen attention to detail. This role requires being flexible and adaptable to changing priorities, deadlines, and requirements in a fast-paced environment.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Install, configure, and maintain network hardware and software to ensure reliable and secure connectivity.
Monitor and update network equipment as needed to support optimal performance.
Diagnose and resolve network issues by identifying root causes and implementing effective solutions.
Provide 24/7 technical support, when necessary, and troubleshoot assistance to end users and other departments.
Create and maintain accurate network documentation, including network maps and system configurations.
Develop and enforce policies, standards, and procedures related to network operations.
Prepare user-friendly guides and walkthroughs for common networking tasks and troubleshooting steps.
Collaborate with Production, Operations, and other departments to plan for network improvements and growth that support organizational goals.
Contribute research and technical recommendations to leadership based on industry best practices and hands-on experience.
Perform other related duties as assigned.
Minimum Qualifications
Five years of experience in a related field.
Excellent organizational and multitasking abilities with strong attention to detail.
Exceptional communication skills, both written and verbal, with the ability to interact professionally with internal and external stakeholders.
Strong problem-solving skills and the ability to work independently with minimal supervision.
Demonstrated advanced knowledge of network administration.
Authorized to work in the US legally without sponsorship.
Preferred Requirements
Bachelor's degree
Experience in a media or broadcasting environment.
Experience in Non-Profit Ministry
Familiarity with Cisco, Netgear, and Juniper managed switches as well as Peplink routers.
CCNP, CCDE, or similar certifications.
Work Environment/Conditions
Moody Bible Institute is a Christian-based Higher Education and Media Ministry. We exist to equip people with the Truth of God's Word. If you are mission-minded, and have a servant's heart, join us as we look to further impact the Kingdom of God.
This is a full-time position. The work is regularly performed onsite from our downtown Chicago location. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Occasional travel is expected for this position.
Additional Information
Moody Bible Institute is a Christ-centered, multicultural community that values and seeks faculty and staff who are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation. Candidates must align with MBI's Christian identity. Employees are expected to sign a Statement of Faith and adhere to the Community Standards.
We comply with all applicable laws pertaining to nondiscrimination on the basis of race, color, national origin, sex, age, disability, and any other applicable legally protected category. As a religious institution, we have the right to, and do, require that employees hold beliefs consistent with our Doctrinal Statement and conduct themselves in a manner consistent with our religious beliefs, as explained in our Community Standards.
How much does a network technician earn in Chesterton, IN?
The average network technician in Chesterton, IN earns between $47,000 and $86,000 annually. This compares to the national average network technician range of $51,000 to $92,000.
Average network technician salary in Chesterton, IN