IT Technical Support Technician
Network technician job in Atlanta, GA
Job Title
IT Technical Support Technician
Department
Information Technology
Employment Type
Contract
Assignment Dates
January 2, 2026 through May 1, 2026
Four month contract
Job Summary
The IT Technical Support Technician provides high quality technical and customer support for onsite and remote users. This role focuses on Tier II support for corporate laptop environments, office IT infrastructure, and end user technologies while delivering an excellent customer experience across all levels of the organization.
Key Responsibilities
Provide excellent customer service to all internal users
Deliver Tier II technical support for corporate laptop infrastructure supporting both onsite and remote users
Install, maintain, troubleshoot, and upgrade laptop hardware and software
Perform laptop imaging and deployment
Provide remote support using tools such as RDP and AnyDesk
Support Microsoft Windows 11, Outlook, Office 365, and Microsoft Teams
Support office IT infrastructure including workstations, conference rooms, AV equipment, and select network components
Provide onboarding and offboarding support including hardware setup, access provisioning, and equipment recovery
Deliver white glove support to executives, VIPs, and senior leadership
Provide day to day technical support via walk ups, support tickets, email, instant messaging, and phone
Track, follow up, and resolve support requests in a timely manner
Manage and support a ticketing queue including ticket documentation and prioritization
Contribute to knowledge transfer activities and internal knowledge base documentation
Support large meetings, all hands sessions, town halls, and internal events
Assist with internal asset management and inventory tracking
Help process purchase orders and coordinate with procurement and accounting teams for ordering, shipping, and invoicing
Manage and maintain user access accounts and configure hardware as part of onboarding and offboarding workflows
Provide facilities related IT support including building systems, telecom vendors, network infrastructure, internet service providers, and conference room audio visual equipment
Support internal IT initiatives and project based work as assigned
Perform additional duties as needed based on business needs
Minimum Qualifications
• Bachelor's degree in computer science or a related technical field
• Three or more years of IT technical support experience
• Strong proficiency in written and verbal English communication
• Ability to clearly explain technical concepts to both technical and non technical users
Areas of Expertise Required
• Strong understanding of corporate IT infrastructure and end user technology environments
• Experience supporting Windows, mac OS, and Linux operating systems including Ubuntu
• Hands on experience supporting audio visual and conferencing technologies
Deployment Technician
Network technician job in Alpharetta, GA
Full time under W2
Onsite Role
Pay Rate: $19 - $20.50 an hr
Schedule: Mondays - Fridays, 8AM to 5PM
Technical work as Windows 11 installation technician for
- New PC setup (Windows 11, M365, MS MFA, Data Transfer, additional software installation)
- Recovery of returned PCs (cleaning, minor repairs, asset management)
- Inventory management of returned PCs and newly ordered PCs
- Facilitation of PC repairs of returned PCs where needed and in alignment with PC Lifecycle Service guidelines (warranty repairs via HP)
- End of life processing of PCs at the end of lease / lifecycle in alignment with PC Lifecycle Service guidelines (return of hardware to HP)
- User interaction during PC setup / redeployment / retirement
IT Hardware Installation Technician
Network technician job in Marietta, GA
TRC Talent Solutions is currently looking to fill a contract position with a company located in Marietta. This is an ongoing contractual position Monday-Friday 8-5pm. The ideal candidate will have prior hardware installation technician experience installing and configuring desktops, laptops, servers, printers, network devices, etc.
Key Responsibilities:
Hardware Installation: Install, configure, and deploy various IT hardware including desktops, laptops, servers, printers, network devices (routers, switches), and other peripherals.
Troubleshooting: Diagnose hardware issues and perform repairs or replacements as necessary. Troubleshoot connectivity issues and ensure optimal performance of installed hardware.
Maintenance and Upgrades: Conduct routine maintenance tasks such as cleaning, firmware updates, and hardware upgrades to ensure systems are operating at peak performance levels.
Documentation: Maintain accurate records of hardware inventory, installations, repairs, and configurations. Document procedures and technical specifications for reference purposes.
Compliance and Security: Ensure compliance with organizational policies, procedures, and security protocols during installations and maintenance activities. Implement security measures to protect hardware from unauthorized access or damage.
Customer Support: Provide technical support and guidance to end-users regarding hardware issues. Assist with user training on proper usage of hardware devices.
Qualifications:
Proven experience as an IT Hardware Installation Technician or similar role.
Solid understanding of computer hardware systems, components, and peripherals.
Proficiency in hardware installation, configuration, and troubleshooting.
Familiarity with networking concepts and protocols.
Ability to lift and move heavy equipment safely.
Excellent problem-solving skills and attention to detail.
Please no C2C candidates and candidates must live in the Atlanta area.
Network Associate
Network technician job in Duluth, GA
We are seeking a Networking Associate who will be primarily responsible for manning the phone queue, projecting a professional company image through phone interaction, managing tickets in the Incident Management System, and troubleshooting technical requests related to networking issues.
RESPONSIBILITIES
Provide technical support to troubleshoot customer issues
Ability to coordinate with upstream provider regarding issues, status, changes
Awareness of when to send customer communication based on impact to customer
Identify patterns that could potentially lead to issues and escalate or resolve as needed
Accountable for status of created tickets, follow through, resolution, and closure
Create tickets in the Incident Management System (IMS) application for all incoming requests and escalate issues according to priority and type
QUALIFICATIONS
Two or more years of IT experience handling Tier 1 networking issues.
Knowledge of a broad array of systems and software troubleshooting is preferred
Familiarity with the fundamentals of networking, which includes routing and switching technologies, and Domain Name Services (DNS).
Please Apply, if interested!
Network Engineering Professional
Network technician job in Atlanta, GA
Title: Network Engineering Professional
Duration: 06+ Months
The purpose of the role is to act as the primary technical point of contact for a major Client customer within the Americas region. The role requires ensuring day-to-day communication between the customer and Client operational teams. The individual must demonstrate the ability to handle network, security, and telephony-related topics.
Key Responsibilities:
Acts as a local interface for customer zone within the global team in Paris
Provides in-depth local technical knowledge to the global team to help facilitate the resolution of major incidents or performing complex changes
Have access to customer network devices, to facilitate troubleshooting and change activities in full co-ordination with the global team
Owns and drives major incidents in the zone outside of global team “core hours”, or co-manages major incidents in the zone during “core hours”
Attends the daily customer zone “huddle” incident ticket reviews (if applicable). Is able to provide technical insight and input to the incidents and service requests discussed during the meeting
Provides Root Cause Analysis reporting (RCA) technical input as per the agreed process and format
Understands the customer business, business drivers, critical sites and appropriate 3rd parties/suppliers
Good technical knowledge of customer technologies (LAN/WAN/IPT/IPCC/security)
Skills/Experience:
Networking: Routing and switching expertise with Cisco routers, Nexus and Catalyst switches, SD-WAN
Wireless: Cisco autonomous access points and WLC-based wireless solutions
Security: Experience with Check Point, Palo Alto, Fortinet, and Cisco ASA
Load Balancing: F5 Big-IP LTM
Identity & Access Control: Cisco ISE
IP Telephony & Collaboration: Cisco UCS, CUCM, and WebEx
Professional Skill:
Strong troubleshooting skills with the ability to operate effectively in high-pressure environments
Excellent communication skills and strong stakeholder management capabilities
Help Desk Technician Level 1.5 (MSP)
Network technician job in Alpharetta, GA
We are a growing Managed Service Provider supporting small and mid sized businesses with day to day IT support across desktops, servers, Microsoft 365, and networking. We are looking for a Help Desk Technician Level 1.5 with MSP experience who can take ownership of tickets beyond password resets, handle more involved troubleshooting, and deliver a calm, confident client experience.
This role is ideal for someone who is strong on end user support, comfortable digging into Microsoft 365 and basic server tasks, and can work independently while knowing when to escalate.
What You Will Do
• Handle inbound support requests and own tickets through resolution, escalating only when appropriate
• Troubleshoot Windows 10 and 11 issues including performance, profile, printing, and application problems
• Support Microsoft 365 Apps, Outlook, Teams, OneDrive, and common collaboration issues
• Administer Microsoft 365 users, groups, shared mailboxes, and distribution lists
• Perform basic Active Directory tasks including user management, group membership, and permissions
• Support Windows Server fundamentals including patching, basic troubleshooting, and service checks
• Support Windows Remote Desktop Services fundamentals and user access issues
• Troubleshoot networking issues at the endpoint and LAN level including IP addressing, DNS, DHCP, switching basics, and wireless connectivity
• Monitor client systems through RMM, respond to alerts, and complete routine maintenance
• Image, deploy, and support Intel based laptops and desktops including hardware upgrades and replacements
• Document work clearly and communicate in a client friendly way
What You Bring
• 2 plus years of hands on IT support experience, MSP experience REQUIRED
• Strong Windows 10 and 11 support experience plus Microsoft 365 Apps and Office 2019 and 2021
• Microsoft 365 support experience beyond basic resets, including mailbox and Teams troubleshooting
• Email fundamentals including POP3, SMTP, IMAP, and Microsoft 365
• Active Directory fundamentals with confidence managing users, groups, and permissions
• Comfortable with basic Windows Server and Remote Desktop Services support
• Solid networking fundamentals including DNS, DHCP, IP addressing, switching basics, and wireless
• Strong phone and remote support skills with excellent customer service
• Reliable, self managed, and consistent follow through
Pay and Benefits
• Hybrid WFH schedule
• $55,000 to $65,000 per year
• Medical, dental, and vision insurance
• Life insurance
• 401k matching
• Paid time off
IT Support Engineer
Network technician job in Atlanta, GA
Onsite - Atlanta, GA
6-Month Contract (+ Extensions)
Opportunity to join a global organization where technology drives every operation. In this hands-on role, you'll support both onsite and remote users across multiple regions, combining day-to-day IT support with infrastructure management and small project delivery.
What you'll do:
Provide 1st and 2nd line support for hardware, software, and network issues across Windows, Mac, and mobile devices
Support LAN, WAN, Wi-Fi, and cloud-connected devices in a hybrid environment
Deploy, configure, and maintain desktops, laptops, printers, and other endpoints
Assist with Microsoft 365, Intune, and modern endpoint management tools
Deliver guidance and training to users on IT systems, processes, and best practices
Help implement new systems, upgrades, and technology rollouts
Contribute to process improvements and take ownership of small to mid-scale IT projects
What we're looking for:
Proven experience in 1st/2nd line IT support
Comfortable with modern Windows and cloud-based environments
Familiarity with endpoint management, mobile device management, and hybrid systems
Good troubleshooting skills across hardware, software, and networking
Ability to work independently while collaborating with a global team
A proactive mindset with a willingness to suggest and implement improvements
This is a great opportunity for an IT professional who enjoys variety, values autonomy, and wants to work with modern technology in a global environment.
Data Center Support/ Operations Engineers
Network technician job in Atlanta, GA
Core Skills -
Data Center Operations Engineer with hands-on expertise in managing physical and virtual infrastructure.
Candidate will be responsible for server and network hardware (Cisco, Dell, Palo Alto) // structured cabling, power // cooling systems // and remote hands support //
Candidate will be responsible for ensuring uptime, capacity scaling, secure access controls.
Adherence to operational standards across enterprise-grade and edge data center environments
Best Regards,
Bismillah Arzoo (AB)
Desktop Support Consultant
Network technician job in Atlanta, GA
Required Skills & Experience
- HS diploma and five years of relevant IT experience OR an equivalent combination of education, training and experience.
-Ability to work in fast-paced environment with minimal supervision.
-Duties of the position may require extended periods of bending, stooping, twisting, reaching and lifting up to forty (40) pounds.
-Must maintain an insurable driving record.
- Proficient with Mac desktop support
- Proficient with JAMF administration
Job Description
Insight Global is in search of a Desktop Support Consultant to support user's computer equipment to ensure equipment functions properly on the enterprise's networks.
- Provides client-side network support and escalates to Tier 3 support as needed.
- Supports departments' equipment issues and utilizes remote connectivity tools for local and long-distance users worldwide.
- Supports customers' provided communications devices (e.g., Samsung, iPhone, etc.) to ensure devices integrate with the enterprise's networks.
- Ensures directory and security protocols are maintained to protect enterprise-wide equipment and information and to prevent unauthorized access and usage.
- Reviews system and management tracking tool tickets (ServiceNow) to confirm ownership and to establish priority for completing ticket work requests.
- Documents work in incident management tracking tool (ServiceNow) and manages service levels to meet or exceed within allowed timeframes.
- Provides recommendations to advise customers on software and hardware purchases and upgrades and to support customer cost-cutting initiatives.
- Manages computer equipment inventory to maintain available stock for emergency replacements and upgrades and to meet certain customer needs.
- Examines and inspects equipment to determine damages and to repair and replace equipment.
- Coordinates removal of end-of-life equipment to ensure proper disposal, recycle and surplus and to update asset inventory records.
- Verifies software licensing agreements to comply with enterprise volume license requirements and limitations.
- Supports enterprise-wide software packages to ensure user functionality.
- Assigns rights as needed to run and deploy software, perform testing and ensure operability.
- Uses systems management tool (i.e., SCCM/MECM, Jamf) to manage the enterprise desktop environment, generate reports, observe functions, image systems and increase efficiencies.
- Assigns permissions using active directories and group policies to ensure proper security levels.
- Manages users and computers and ensures standardized group policies to map printers and network shares.
- Receives notifications of V.I.P. trouble tickets to act on and ensure quick responses and issue resolution.
- Utilizes enterprise and departmental file and print servers to establish printer assignments for users and to permit users to store data securely.
- Ensures systems are encrypted as needed per university policy.
- May support multiple departments on campus as part of a local team or individually as a single primary technician within a designated area/department/building as part of a wide-spread team; must be able to work in a team environment.
- Participates in weekly team meeting and any additional meetings and/or training as assigned
- Performs IT-related responsibilities as required.
Compensation:
$__24__/hr to $__28___/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Principal Network Engineer
Network technician job in Atlanta, GA
Seeking a Principal Network Engineer with strong hands-on experience designing, installing, configuring, and troubleshooting enterprise WAN/LAN, wireless, security and datacenter infrastructure across large multi-site environments. Must have proven ability to act as the primary technical point of contact for North/South America or similar regional coverage, supporting thousands of users across offices, plants, and datacenters. Needs deep security/firewall experience (Checkpoint required; Palo Alto/Fortinet nice-to-have), strong LAN/WAN routing (BGP/OSPF/EIGRP), and high competence with wireless (Cisco/Aruba), NAC/ISE, and enterprise change/incident management. Must be comfortable leading architecture design, delivering solutions aligned to business needs, and providing expert on-call escalation support.
Key Responsibilities:
Design, install, configure & troubleshoot core/distribution/access network infrastructure across 75+ sites
Serve as primary technical POC for the Americas region
Manage & liaise with cross-functional teams to resolve complex issues
Create & maintain network security policies and protocols
Architect and plan network solutions for enterprise applications, plants &datacenters
Deliver on-call escalation support for critical production outages
Perform capacity planning, network analysis, and documentation (Visio, reports,diagrams)
Execute structured change management and update design documentation
Automate provisioning where possible (Python/Ansible nice-to-have)
Support wireless, LAN, WAN, VPN, firewall, & routing across enterprise systems
Required Skills:
Checkpoint Firewalls (critical need)
Cisco routing/switching (BGP, OSPF, EIGRP), WAN/MPLS, SD-WAN
Wireless: Cisco/Aruba (WLC, FlexConnect, 802.11)
LAN technologies: VLANs, STP, HSRP/VRRP, segmentation
Security: ASA, Palo Alto, NAC/ISE, VPN (DMVPN/IPSec)
Enterprise datacenter experience (Cisco Nexus preferred)
Desktop Support Specialist
Network technician job in Atlanta, GA
Job Title: Desktop Support
Contract duration: 12+ months Contract
Need local
We are seeking a Desktop Support Engineer to assist with Windows 11 migration, software installation, basic network troubleshooting, IP phone issues, and hardware break-fix tasks. The ideal candidate will provide technical support and ensure seamless IT operations.
Key Responsibilities:
Support Windows 11 migration and software installations.
Troubleshoot network and IP phone issues.
Handle hardware break-fix and system maintenance.
Provide end-user support and document resolutions.
Required Skills:
Experience in desktop support/helpdesk roles.
Strong knowledge of Windows 10/11, networking, and VoIP troubleshooting.
Hands-on experience with hardware repair.
Excellent communication and problem-solving skills.
System Administrator I
Network technician job in Lithia Springs, GA
About United Forming Inc.
United Forming Inc. is a leading concrete construction firm operating across the Southeastern United States and beyond. We provide pre-construction, construction, formwork system design and project management services to leading general contractors and developers in the private and public sectors. Our IT infrastructure underpins critical business operations, so we're committed to supporting and growing that capability with top talent.
Position Summary
We're looking for a System Administrator I with strong networking, Microsoft 365, and Active Directory experience, plus some exposure to Azure or other cloud technologies. This role is ideal for someone who enjoys hands-on troubleshooting, improving systems, and supporting both office and field operations. If you're ready to deepen your cloud and infrastructure skills within a collaborative IT team, we'd love to meet you.
What You'll Do
Support and maintain Windows Server, Active Directory, and Microsoft 365 environments
Manage user accounts, permissions, group policies, and security configurations
Troubleshoot network issues involving DNS, DHCP, TCP/IP, VPNs, and firewalls
Assist with Azure AD or other cloud services, including identity and device management
Install, configure, and maintain servers, desktops, laptops, and peripherals
Perform patching, upgrades, and routine system maintenance
Support backup, restore, and disaster recovery processes
Respond to IT support tickets and ensure timely, professional resolutions
Participate in projects such as migrations, rollouts, and infrastructure upgrades
Provide occasional after-hours or on-call support
What We're Looking For
Bachelor's degree in IT/Computer Science or equivalent hands-on experience
2+ years in system administration or advanced IT support
Strong experience with:
- Microsoft 365 administration (Exchange Online, Teams
- SharePoint), Active Directory & Group Policy
- Networking fundamentals (DNS, DHCP, TCP/IP, VPNs, routing, firewalls)
Familiarity with:
- Azure AD / cloud identity
- Virtualization (VMware)
- Device management or cloud-based administration
Excellent troubleshooting and problem-solving skills
Strong communication skills and a customer-service mindset
Ability to prioritize tasks and work independently
Willingness to travel up to 20%
Must pass a background check and drug screen
Preferred Skills
Azure, Intune, or other cloud administration experience
PowerShell scripting or automation
IT experience supporting construction, field services, or distributed teams
Certifications like Network+, Security+, Microsoft M365/Azure, etc.
Why You'll Enjoy Working Here
Opportunity to grow into higher-level system or cloud administration
Real impact on improving and stabilizing critical systems across the organization
Network Engineer 4757
Network technician job in Alpharetta, GA
Network Engineer
Direct Hire
Immediate need for a Network Engineer to work with a healthcare IT firm delivering secure, reliable IT solutions that empower providers to focus on what matters most - exceptional patient care!
Join a fast-growing healthcare IT Managed Services Provider delivering secure, reliable technology that keeps healthcare providers focused on exceptional patient care. We're looking for a Network Engineer who's eager to learn, collaborate with senior engineers, and grow into a key contributor supporting client network environments.
What You'll Do
As a Network Engineer, you'll help monitor, maintain, and troubleshoot network infrastructure across multiple client environments. You'll gain hands-on experience working with firewalls, switches, wireless systems, and security technologies while learning from experienced engineers in a dynamic healthcare IT setting.
Key Responsibilities:
Monitor network performance and availability; identify and resolve connectivity or latency issues.
Support and maintain network infrastructure including routers, switches, firewalls, and wireless access points.
Assist in implementing and maintaining network security measures to protect client environments.
Collaborate with senior engineers to document network configurations, policies, and procedures.
Provide Tier 1-2 technical support and escalate complex issues as needed.
Participate in troubleshooting network events using best practices and tools such as Auvik, Wireshark, and SolarWinds.
Help implement network segmentation (VLANs, DHCP, DNS) and ensure stability through proactive maintenance.
Stay current on emerging technologies and contribute to continuous improvement initiatives..
What You'll Bring:
Proficiency in networking protocols and technologies (e.g., TCP/IP, DNS, DHCP, VLANs).
Experience with network hardware and software from major vendors (e.g., SonicWall, Cambium, UniFi, Meraki, Fortinet, Watchguard, etc.).
Knowledge of network security practices and tools.
Familiarity with network monitoring and management tools (e.g., Auvik, Wireshark, SolarWinds).
Excellent problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Why You'll Love Working Here:
Gain hands-on experience across a variety of client environments and technologies.
Learn directly from senior engineers and IT leaders in a supportive, team-oriented culture.
Contribute to secure, reliable IT systems that directly support healthcare operations.
Competitive salary, full benefits (medical, dental, vision, life, disability, 401(k) match), and robust PTO.
Network SME Engineer
Network technician job in Alpharetta, GA
Role: Network SME Engineer
Duration: 6 months
Technical/Functional Skills:
- Networking (Routing and Switching), Cloud and IPV6
- Excellent Knowledge of Network protocols BGP, OSPF, Spanning Tree protocol, Multicast
- Design and troubleshoot Cisco, Arista Network platforms and protocols
- IP Routing Platforms: ISR, ASR1K, ASR9K, Catalyst 9K, Nexus9K
- Multicast: IGMPv2/v3, PIM, Static RP, RP-Anycast
- Overlay technologies like IPSEC, DMVPN, VXLAN
- Cabling and optics 10/25G/40G/50G/100G - Break out cables, break out panels.
- Ansible knowledge is a huge plus
- IPV6 Experience
Experience Required:
- Minimum 12 yrs of relevant experience in enterprise network environment/customers
- Strong in Routing & Switching. Proficiency in routing protocols
- Troubleshoot overall networking and network connectivity to IoT devices/sensors
- Knowledge on Cisco ISE, TACACS, DNS/DHCP Functioning are important
- Cisco certification- CCIE Lab Certification is mandatory (Routing & Switching or Service Provider).
##Intellisoft Technologies is your trusted partner for high-quality, full-lifecycle IT solutions. We leverage our team's deep expertise and industry-standard practices to deliver success across various business and technical platforms
.##
Network Engineer
Network technician job in Dunwoody, GA
Title: Network Engineer
Type: Full‑Time / Hybrid
About the Company
We are a leading specialty distributor serving commercial and residential construction customers across the U.S. and Canada. Our footprint includes nearly 300 distribution yards and 100+ service centers. The corporate Field Support Center, located in the Atlanta metro area, provides IT infrastructure, networking, and operations support to all locations.
Role Summary
As a Senior Network Engineer, you will serve as a technical escalation point and architect for our large-scale networking environment. You'll design, monitor, troubleshoot, and enhance the network infrastructure that connects 300+ sites. You'll also lead network projects, support cross-functional teams, and work with vendors and carriers to ensure reliable, scalable connectivity.
Key Responsibilities
Design and implement large-scale WAN infrastructure across a multi-site network (U.S. & Canada)
Troubleshoot network issues and resolve complex problems
Monitor network health, performance, and KPIs
Manage circuits, phone systems, and national telecom relationships
Maintain and configure firewalls, routers, switches, and other network devices
Oversee VOIP architecture and endpoint connectivity
Use and sustain network monitoring tools (e.g. SolarWinds, Cisco FMC/FTD, Meraki, Ubiquiti)
Follow change management and escalation procedures
Produce documentation, network diagrams, and knowledge base content
Mentor junior staff and provide leadership on network projects
Engage carriers and vendors for network upgrades, rollouts, and incident resolution
Travel occasionally for site implementation or upgrades
Required Qualifications
Bachelor's degree in IT, Computer Science, or comparable experience
5+ years working with Cisco IOS (routing, switching, firewall)
Strong knowledge of networking protocols: BGP, OSPF, EIGRP, MPLS, VPLS, QoS
Experience with carrier technologies (TDM, MPLS, OC-level circuits)
Familiarity with wireless systems, 802.1x, PKI, VPN technologies
Proficiency in network monitoring and diagnostics
Solid written and verbal communication skills
Experience with change control, process adherence, and cost optimization
Desired/Bonus Skills
Non-Cisco certifications (e.g. Juniper, Fortinet)
Data center or cabling experience
Scripting skills (PowerShell, Bash, VB)
Exposure to automation/orchestration tools (Puppet, Chef, BMC, etc.)
What You Bring
Integrity, humility, and a collaborative mindset
Ability to self-manage and lead in a dynamic environment
Skill in explaining technical issues to both technical and business audiences
A drive to deliver scalable, cost-effective solutions
Benefits & Perks
Comprehensive health (medical, dental, vision)
Retirement plans (401k)
Professional development support
Paid vacation and holidays
Flexible/hybrid work structure
Software Engineer Embedded/Network Systems II (Intern) - United States
Network technician job in Alpharetta, GA
Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice.
Meet the Team
Our dedicated team members are engineering the foundation of Cisco's core technologies across the globe, including teams in Engineering like Common Hardware Group, Network Product Eng, Infrastructure & Security. You will be an essential contributor to the development of next-generation innovations in operating systems, firmware, networking stacks, and security infrastructure. Working on these teams, you will gain hands-on experience with hardware-software integration and low-level networking technologies that power Cisco's critical products. Discover the possibilities when deep technical expertise meets creativity and help build solutions that transform how the world connects and communicates.
Your Impact
You are a passionate engineer skilled in low-level programming, networking protocols, and hardware-software integration, with strong communication and collaboration abilities. You thrive in solving complex challenges through innovation and precision, while being highly organized and process-driven. Your work develops and maintains critical software and tools that ensure hardware compatibility, network performance, and security for Cisco's core products like operating systems, firmware, and networking stacks. By effectively managing your time and streamlining processes, you deliver high-quality solutions that embed resilience and efficiency into global communications infrastructure, directly contributing to Cisco's leadership in trusted, scalable networking technologies.
Minimum Qualifications
* Currently enrolled in a certification program (e.g., Boot Camp, Apprenticeship, Community College or 4-Year University with 2 years of relevant experience) or currently enrolled in a graduate degree program with 0 years of relevant experience.
* Proficiency in C programming and experience with embedded Linux, including a solid understanding of operating system fundamentals.
* Familiarity with network principles & concepts, routing protocols, and general networking concepts.
* Hands-on experience with automation tools and scripting languages (such as Python or Bash), along with knowledge of CI/CD pipelines (e.g., Jenkins, GitHub Actions).
* Understanding of DevSecOps practices and their application in software development workflows.
Preferred Qualifications
* Conceptual understanding or hands-on experience with AI/ML.
* Understanding of cybersecurity principles and security protocols.
* Experience with FPGA development.
* Knowledge of signal and power integrity, and PCB design.
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
* 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
* 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
* Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
* Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
* 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
* Additional paid time away may be requested to deal with critical or emergency issues for family members
* Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
* .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
* 1.5% of incentive target for each 1% of attainment between 50% and 75%;
* 1% of incentive target for each 1% of attainment between 75% and 100%; and
* Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$44,000.00 - $185,000.00
Non-Metro New York state & Washington state:
$44,000.00 - $185,000.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Network Engineer, Deployment & Support
Network technician job in Covington, GA
Meta's Edge & Network Service (ENS) team is actively looking for passionate people to help us tackle the unique set of challenges and opportunities we face, while contributing to our company mission of connecting the world. Our team is the execution arm of the Meta network team and is responsible for the deployment and support of all production networks (Edge, Backbone, Optical, and Datacenter) as well as our content delivery network (CDN) across the globe. This truly global team offers a unique career opportunity to work with all of the latest network technologies and talented engineers solving some of the most complex problems in the industry.
**Required Skills:**
Network Engineer, Deployment & Support Responsibilities:
1. Deployment, configuration, and management of all network infrastructure on our datacenter campus
2. Work with partner teams and vendors to manage day-to-day operations and reliability of the regional network
3. Schedule and perform maintenance including upgrades, migrations, and decommissioning of production networks
4. Create deployment packages and maintain as-built documentation and asset database for installed network gear
5. Establish and implement global best practices and contribute to the design of new scalable network solutions
6. Support the development, testing and integration of new hardware and software platforms into the network
7. Participate in an on-call rotation to support the regional network infrastructure 24/7
8. 10% of travel required, up to 30% based on projects
**Minimum Qualifications:**
Minimum Qualifications:
9. 4+ years of work experience responsible for designing, deploying and operating large-scale networks
10. Experience configuring and troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP)
11. Working knowledge of network protocols (TCP/UDP, DHCP, DNS) and experience with IPv4 and IPv6
12. Experience working in a multi-vendor environment with hands-on experience with networking hardware
13. Working knowledge of physical infrastructure design including structured cabling and fiber-optic cabling
14. Proven experience managing multiple projects simultaneously and deliver against mission critical deadlines
15. Proven experience working in a global team environment and solving problems with limited supervision
16. Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta
**Preferred Qualifications:**
Preferred Qualifications:
17. Technical leadership and people management experience
18. Working knowledge of data center power and cooling infrastructure and critical facility operational best practices
19. Experience with field-based work in Data Centers, Colocation Facilities, Internet Exchanges, or Central Offices
20. Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl)
21. Working knowledge of 40/100G Ethernet and CWDM, DWDM and optical transport network technologies
**Public Compensation:**
$50.48/hour to $156,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Network Engineer II - Wi-Fi Operations
Network technician job in Atlanta, GA
ImagineX is a tech company that deploys AI-assisted teams to build and secure mission-critical enterprise solutions with our clients - spanning software, cybersecurity, data, and AI. Structured like a software company, not a traditional consultancy, we blend deep technical expertise with authentic values, achieving world-class satisfaction (NPS 82). Our dedicated teams specialize in software, data, and AI across the U.S. and LATAM, bridging the gap between boutique agility and enterprise scale.
We're looking for a Network Engineer II with experience in Wi-Fi and related IEEE standards to join our growing Atlanta team. Our execution success is rooted in our unique model that is supported by our industry partners and specialists. The ImagineX culture thrives on entrepreneurship, risk taking, mutual trust, teamwork, encouraging change, and letting our consultants own their way of working.
This role is a hybrid schedule with 2 days in office (near Perimeter Mall) and 3 days remote.
Day-to-Day Responsibilities:
Lead the change, planning and implementation process for our client's T3 operations activities with regards to planned maintenance activities for our core wireless components including routers, switches, wireless LAN controllers and access points with minimal direction
Methodically scope, troubleshoot, diagnose, and fix complex problems as required in high-scale service provider WiFi environments while minimizing customer impacts and outages
Capture configurations, logs and packet captures, as necessary for escalation to engineering peers or vendors and partners
Partner with Engineering team members to influence designs and test strategies to improve delivery from an operational perspective, including reliability, scalability, simplicity, and standardization
Partner with Engineering team members to gain in-depth understanding of proposed changes to hardware, software or configurations and successfully map those to change activities, implementation and validation procedures, and technical operational documentation
Replicate production issues in staging lab environments as necessary to test fixes and to regression test launches
Assess and continually improve operational methods and procedures
Author methods and procedures to be executed on defined SNMP or syslog alarm conditions
Quickly understand preliminary product/platform concepts or high-level designs and subsequently author operational requirements as necessary based on those understandings
Translate engineering documentation into operational reference documentation and enhancing areas with additional applicable data where necessary
Utilize, interpret and translate network capacity tools and metrics into action plans to increase capacity as necessary
Participate in a scheduled on-call rotation
Participate in planned maintenance activities during maintenance windows as needed
Requirements:
Bachelor of Science in Electrical Engineering, Computer Science or similar
3+ years of experience as a technical engineer in the Wireless Communications Industry
Fundamental knowledge in Wi-Fi and related IEEE standards, protocols and service provider architectures
Fundamental knowledge in packet-based protocols such as UDP and TCP/IP (including protocols like DHCP, DNS, HTTP), MPLS and routing protocols such as BGP and ISIS
Fundamental knowledge of security protocols and authentication (WPA2/3, EAP types, 802.1x, AAA, RADIUS and/or DIAMETER)
Fundamental knowledge in DOCSIS and PON access and provisioning technologies.
Excellent communication, presentation and interpersonal skills.
Bonus:
Specific experience in the operating of large-scale service provider wireless networks.
Intermediate knowledge in Network Monitoring Systems and Device/Network Management Systems including SNMP, syslog and streaming telemetry
Working knowledge experience with APIs, ansible, and scripting
SPONSORSHIP NOT AVAILABLE. US CITIZEN OR GREEN CARD HOLDER ONLY.
Auto-ApplyNetwork Support Engineer I/II
Network technician job in Atlanta, GA
LOCATIONS: Atlanta, GA; Minneapolis, MN; or Phoenix, AZ (will only be considering candidates that live in one of these geographic areas) This position will provide remote technical support of F5 products to Kudelski Security's external customers. NSE II's handle multiple active cases of diverse scope where analysis of data requires evaluation of identifiable factors and providing daily customer communication via phone and email. The NSE typically spends between 5 and 6 hours per day supporting customers over the phone.
Essential Duties & Responsibilities
*Provides Level 1 and Level 2 technical support to troubleshoot and resolve hardware and software issues on F5 devices.
*Actively collaborates with peers troubleshooting issues.
*Effectively manages case escalations to Tier 3 while maintaining customer communication.
*Proactively and effectively communicates status, plan of action and resolution of issue.
*Participates in on-going training with F5 products and related technologies.
*Work with customers, internal staff, and L3 vendor partners to provide excellent customer service and meet SLA.
*Utilizes various troubleshooting tools, facilities and equipment at Kudelski Security to replicate/solve customer issues: VMWare, httpwatch, Wireshark, etc.
*Sets customer expectations as necessary, and accepts ownership of customer issues until a solution is achieved providing complete customer satisfaction.
*Work with customers at varying levels of experience or technical capability under varying time constraints. Able to communicate highly technical information to technical and non-technical audience.
*Utilizes an Issue Ticket tracking software to capture each request.
*Provide exceptional customer service to all callers.
*Normal work hours with evenings and weekends on a rotating basis.
*Performs additional projects and other related duties as required or assigned.
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Qualifications
Education
*High School diploma, or equivalent experience/combined education, with additional specialized technical training equivalent to a technical Associate degree and/or demonstrated ability to perform assigned technical/para-engineering tasks and 3 years of experience
Experience
*2-3 years' experience working with LAN and WAN topologies, TCP/IP protocol, SSL/TLS, OSI Model, firewalls, routers and switches required.
*2-3 years' work experience in a technical support role working with relevant technologies: load balancing, DNS/BIND, application security, IPV6, proxy, NTLM and/or Kerberos.
Knowledge, Skills & Abilities
*Programming, scripting and/or web development knowledge: iRules/tcl, sh, python, Perl, Javascript, HTML and/or PHP.
*Working knowledge of F5 GTM, ASM, APM and/or iRules is a plus.
*Deep understanding and knowledge of Web application protocols: (e.g.) http, https, ftp, etc.
*Knowledge of advanced troubleshooting methodologies.
*Highly professional, customer oriented team player that is able to work and communication with both technical and non-technical personnel.
*Ability to work flexible hours and on call on a rotating basis covering 24/7 environments.
*Current F5 201 and one 300 level certifications, or the ability to pass tests and be certified within a specific time frame.
*Strong Linux skills preferred.
*Industry certifications would be a plus.
*Strong problem solving and analytical skills.
*Strong customer focus and orientation.
Specific Skills
*Superior oral, written and interpersonal communication skills.
*Ability to multi-task.
*Ability to work independently and in a team environment.
*Computer proficiency (MS Office Suite, CRM (i.e. SalesForce, NetSuite, Oracle, etc.)).
Requirements
*Ability to lift up to 50 pounds as position may require racking and stacking of server and network equipment.
*Ability to work in a 24/7 working environment including participation in on-call activities.
*Must pass criminal background and drug testing requirements.
*All candidates must be authorized to work in the U.S. - without sponsorship.
No relocation.
Unsolicited resumes from independent recruiters or recruitment agencies will not be considered
Apply here: *************************************
PI97082886
Additional Information
All your information will be kept confidential according to EEO guidelines.
Network Operations Engineer
Network technician job in Atlanta, GA
We are focused on imparting effective business staffing services through high level cost effective solutions. We have a strong foundation built on legacy and emerging technologies, including excellent track record of on-time delivery. We are leaders in providing additional custom IT Services with a proficient approach towards development of emerging mobile-based applications and web based application development. We are emerging as one of the largest private talent sourcing and management firms in the US.
Our client- one of the leading ICT for development - ICT4D - organization, providing low cost solutions using ICT to tackle poverty and to overcome disadvantage, working closely with local communities seeks an accomplished IT Security Leader.
Job Description
Title: Network Operations Engineer
Location: Atlanta GA
Duration: 3+ months
MUST HAVE:
3+ years' experience providing network, server & environmental infrastructure management support for internal and external customers:
o System monitoring
o Troubleshooting
o Preventative maintenance
o Performing MAC (Moves, Adds, and Changes)
o Baselining traffic patterns
o Investigating network abnormalities, etc.
· Experience interfacing with vendor or 3rd party Network Operations Centers, internal customers & external customers
· Experience with network monitoring systems & helpdesk/trouble ticketing systems
· Knowledge troubleshooting with network protocol analysis software such as Wireshark, PCAP-ng and/or Ekahau
· Familiarity of RF spectrum analyzers such as Wi-Spy and Fluke
· Knowledge of ipswitch-Whatsup-Gold and reporting
· Thorough knowledge & understanding of TCP/IP network technologies
· Familiar with Windows Domain, Active Directory, DNS, Telnet, DHCP, FTP, SSL
· Basic knowledge of TACACS+ & RADIUS
· Excellent communication skills
· Must be willing to work rotating shifts, overtime, holidays, and provide Tier I support
Additional Information
I would love to talk to you if you think this position suits your interest.
If you are looking for rewarding employment and a company that puts its employees first, we would like to work with you. We also offer group health insurance.
NOTE: “Candidates that are offered a position are required to pass pre-employment drug and background screening”