Crisis Support Technician - On Call
Network technician job in Downers Grove, IL
Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for a new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department!
Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center.
In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift.
Responsibilities
Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential.
Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks
Assists with client medication observation in Crisis programming as needed
Performs tasks related to maintaining environmental standards in crisis programming
Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
Completion of required documentation within established timeframes, through use of an Electronic Client Record
Participates in team meetings to assess clients' progress.
Participates in emergency response activities as assigned.
Requirements
A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC.
Must be 21 years of age. Experience preferred, but not required
Salary
$17.00 Hourly
Job Type
On-Call
Service Unit
Behavioral Health Services
Department
Emergency Services
Senior DevOps - Tier 2 Support
Network technician job in Chicago, IL
Job Title: Senior DevOps - Tier 2 Support
A leading financial services organization is seeking a highly skilled Senior DevOps professional to join their Incident Management Support Team. This role focuses on hybrid-cloud operations, container orchestration, and enterprise-level technical support, with a strong emphasis on integrating DevOps processes into IT service management platforms.
Key Responsibilities:
Cloud Engineering: Manage and support applications and services in a hybrid-cloud environment (AWS preferred), ensuring performance, security, and cost-efficiency.
Container Orchestration: Administer Kubernetes clusters for deployment, scaling, and management of containerized applications.
ServiceNow Integration: Configure and integrate DevOps tools with ServiceNow to streamline incident management and IT service workflows.
Technical Support: Provide Level 2 support for complex software engineering, cloud infrastructure, and application performance issues.
Collaboration: Work closely with software development, deployment, and SRE teams to align operational practices.
Monitoring & Optimization: Implement monitoring and logging solutions to maintain system health and proactively resolve issues.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field.
2+ years of experience in DevOps, Software Engineering, or a similar technical role.
Demonstrated expertise in at least one major cloud platform (AWS, Azure, or GCP).
Hands-on experience with Kubernetes and containerized applications.
Proficiency with ServiceNow, including ITSM, ITOM, and other relevant modules.
Experience providing Level 2 technical support in fast-paced enterprise environments.
Strong analytical, problem-solving, and communication skills.
Benefits:
Hybrid work environment with flexible remote options
Tuition reimbursement and student loan repayment assistance
Technology stipend
Generous PTO and parental leave
401k with employer match
Comprehensive health benefits (medical, dental, vision)
About the Organization:
This organization is a globally recognized financial market utility, providing clearing and settlement services for derivatives and securities. They are committed to operational excellence, stability, and innovation while fostering a collaborative and supportive workplace.
IT Services Technician
Network technician job in Schaumburg, IL
Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others?
Clarity Technology Group, a Managed Service Provider comprised of a hard-working and close-knit team is searching for a new IT Services Technician. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is a hybrid position in Schaumburg, IL.
We'll Provide:
A collaborative work environment with the ability to learn about many different industries
Salary of $55,000-65,000
Room for professional growth
Robust benefits, including health, dental, and vision insurance, a 401(k) plan, life insurance, and both short- and long-term disability coverage
What You'll Do:
Provide support to end users via remote support sessions and on-site
Provide support for Microsoft technologies including Windows and Office 365
Configure and deploy new laptop and desktop systems
Document incidents and follow resolution procedures
Provide exceptional customer service at all times
Skills You'll Need:
1-2 years of previous technical support experience
Experience with building desktops and troubleshooting hardware issues
Enjoy working as part of a collaborative team and in a fast-paced environment
Analytical thinking, problem solving, and the ability to learn quickly
Ability to work a light, rotating on-call schedule
Technical curiosity!
Associate's or Bachelor's degree in an Information Technology related field is preferred
Experience with Active Directory and Group Policy a plus
Ability to travel to head office in Madison, WI on occasion preferred, including one week at the start of the role
Next Steps:
Quick apply with your resume here
Or
Get a head start on our application and aptitude testing process here: *******************************************************************
IT Infrastructure and Network Administrator - Chemical Manufacturer (34786)
Network technician job in Itasca, IL
An international chemical manufacturing and solutions company in the Itasca, IL area is looking for an IT Infrastructure and Network Administrator who responsible for designing and implementing the company's IT infrastructure systems as well as network management.
IT Infrastructure and Network Administrator Responsibilities:
- Design, implement and maintain core IT infrastructure systems
- Write scripts to automate processes
- Monitor overall IT systems to ensure high performance and stability
- Maintain and improve backup systems
- Maintain and monitor network security and seek for an improvements
-Responsible for assisting help desk responsibilities as well as perform system updates,
- Ensure systems meet security requirements
- Design and develop communication systems
- Provide technical support for hardware and software issues
IT Infrastructure and Network Administrator Requirements:
- Bachelor's degree in Information Technology, Computer Science or Business
- At least 3 years of experience with IT infrastructure
- At least 3 years of experience with M365, Entra ID
- At least 3 years of experience with network work support
- Experience with tier 1,2 helpdesk
- Experience with Jira ticket is a plus
- Ability to travel up to 10 percent to MI and CA
- Strong communication and organizational skills
- This position includes manufacturing and office work environment. While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, lift in excess of 25 pounds with a lift assist, climb stairs, use hands to handle or feel parts/equipment, reach with hands and arms, stoop, kneel, crouch, bend at the waist, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision.
Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.
We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates.
We prioritize direct applicants; third-party resumes may not be reviewed.
IT Administrator
Network technician job in Chicago, IL
About the Job
KWILL Merchant Advisors counsels evolving businesses through management consulting, commercial real estate, and capital investment. We are a closely held coalition of entrepreneurs, industry leaders, and investors. We are integrators who leverage talent, analytics, and critical thinking to provide comprehensive, strategic solutions to a wide range of industries from real estate to manufacturing, construction supply, logistics, business services, banking, consumer goods, and beyond.
Consulting | Capital | Real Estate | Video Production | Finance & Accounting | Information Technology
Position Summary
The IT Administrator is responsible for maintaining the organization's technology infrastructure, including Microsoft 365, endpoint devices, and cybersecurity initiatives. This role combines technical support and system administration to ensure a secure, efficient, and reliable IT environment. The ideal candidate is a problem-solver with experience in an administrator role and is passionate for delivering exceptional user support. This role's responsibilities will span several organizations and line of businesses. Experience in a managed service provider environment is preferred.
Responsibilities Include
Serve as the initial point of contact for issues in Microsoft 365, including Exchange Online, Teams, SharePoint, and OneDrive
Administer and maintain Entra ID/AAD by ensuring alignment and security across group policies, identity logs, and permissions
Manage Intune, including device enrollment, endpoint security, and application deployment
Maintain and support desktops, laptops, and mobile devices across all operating environments
Utilize RMM platforms for proactive system monitoring, patching, and automation
Manage network infrastructure, including access points, switches, routers, and firewalls
Lead cybersecurity initiatives such as phishing simulations and employee training
Oversee onboarding/offboarding processes for user accounts, devices, and permissions
Provide quarterly audits evaluating infrastructure health, access controls, and cybersecurity posture to maintain compliance
Ensure configurations adhere to HIPAA, HITRUST, and CIS framework best practices through continuous monitoring and policy alignment
Document processes, standard operating procedures, and technical knowledge base articles to promote efficiency and standardization across the organization
Requirement
This role is based in Chicago, IL and requires regular in-office work. Candidates must live in the Chicagoland area and be able to commute to our Chicago office.
Qualifications
Bachelor's degree in Information Technology or related field
4+ years of progressive IT experience with familiarity in a system or network administration capacity
Proven expertise in:
Microsoft 365 administration (Exchange, Teams, SharePoint, OneDrive)
Entra ID/Active Directory management
Intune Device Management and Compliance
Experience with RMM platforms (patching, monitoring, automation) and PSA tools
Working knowledge of networking (APs, switches, routers, firewalls), Windows Server, and BCDR solutions (Datto, Azure Backup)
This role blends technical execution with a consulting mindset. As IT Admin, you will play a critical role in strengthening KWILL's IT infrastructure while advancing the vision of our clients and partners.
IT System Administrator - Onsite at DC - 2nd Shift - Joliet, IL
Network technician job in Joliet, IL
The IT Systems Administrator may be required to perform duties that include elevated privileges. As a trusted custodian to the Company's sensitive information and/or systems you will be expected to maintain professional conduct and protect the confidentiality of any information to which you may have access. You will be expected to commit yourself to the highest standards of moral and business ethics.
Essential Duties and Responsibilities
Support a 2 million square foot warehouse environment
Configure/Troubleshoot desktop issues and applications
Assist staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, thin clients, and software within established standards and guidelines
Configure/Troubleshoot handheld scanners, Access Points, and warehouse networking
Cable/Replace any failed hardware for warehouse wireless support mounted at 30 feet and higher utilizing a scissor lift or fork lift
Provide a point of escalation and support to the Technical Infrastructure Group
Participate in weekend, night, and alternate shift maintenance activities, as required
Perform general system administration duties in a Windows Active Directory environment
Support, maintain and administer third party applications
Produce appropriate documentation for application deployment, configuration, and related processes
Participate in disaster recovery planning, testing and response
Perform routine preventative maintenance on all hardware on a routine and scheduled basis
Perform network troubleshooting to isolate and diagnose common network problems
Non-Essential Duties and Responsibilities
Enforce change management and compliance processes
Work as a technical resource on assigned projects
Independent analysis, communication, and problem solving
Position is expansive and additional responsibilities can be added
Additional duties as assigned by manager
Job Qualifications - Education and Experience
Excellent customer service and telephone skills, and experience in a professional service environment, with responsibility for supporting multiple applications and network environments
College degree preferred but not required.
Minimum of 3 years working experience in a warehouse environment preferred
Must have a minimum of 3 years working experience and intimate proficiency with Microsoft Technologies, IBM AIX and UNIX
Must have a minimum of 3 years working experience with Active Directory administration and troubleshooting
Must have experience supporting mobile email devices such as Blackberry, iPhone (and other, similar technologies)
Sound working knowledge of Internet/Intranet technologies including security features Sound working knowledge of network infrastructure and operations, including switching, routing, Ethernet, TCP/IP
Working knowledge of remote access technology such as VPN or VM View
Proficient and familiar with MS Office Professional Suite including the ability to fluently use Microsoft Word, Excel and PowerPoint
Must have Good verbal and written communications skills
Self-motivated and directed
Must have very strong problem solving skills
Physical Requirements
General office environment requiring ability to:
stand, walk, sit for extended periods of time
speak and listen to others in person and over the phone
use keyboard and read from computer screen and reports
lift up to 15 lbs.
Safety
The candidate must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.
Supervisory Responsibility
None
Azure Systems Administrator (MSP)
Network technician job in Chicago, IL
Azure Systems Administrator (MSP )(Career Path → Cloud Engineer / Security Engineer)
$80,000 - $95,000
I'm excited to share that we're growing our cloud & security team again due to new client wins and expanded project work. We're a financially backed, rapidly scaling cloud-focused MSP that's investing heavily in people, automation, and modern service delivery. Over the past 18 months we've doubled recurring revenue, standardized our cloud environment deployment model, and expanded our security practice across our entire client base.
Our philosophy is simple: build an MSP where engineers can actually grow, touch modern cloud tools daily, and avoid the grind of chaotic reactive environments. We run a proactive, automation-forward service model built around Azure, Intune, Entra ID, Zero Trust principles, and a clean project delivery framework. If you want a place where your career accelerates, where you get exposure to real cloud work and not just ticket noise, this is the environment to do it.
We're now hiring a Cloud Systems Administrator who wants to grow into a full Cloud Engineer or Security Engineer role. This is a position where you'll have a voice, be part of a small but highly skilled engineering group, and get mentored by senior cloud architects.
What You'll Own
• Take the lead on Microsoft 365, Intune, and Entra ID administration across multiple cloud environments.
• Work inside our cloud-first stack (Azure, AVD, Intune, automation tools) and participate in project deployment work.
• Manage core system operations and identity management, endpoint compliance, update rings, conditional access, and device provisioning.
• Participate in cloud transformation projects, including Azure build-outs, modern workplace deployments, and security hardening initiatives.
• Collaborate closely with senior cloud engineers to design scalable, secure configurations for our clients.
• Help evaluate and improve our internal best practices, templates, and automation scripts.
• Interact directly with clients in a consultative, relationship-driven setting, not a ticket mill.
What We're Looking For
• 2+ years of experience within a cloud-driven MSP environment.
• Strong foundation in Microsoft 365, Azure AD/Entra, Intune, and modern identity management.
• Familiarity working within tools like Datto, NinjaOne, Kaseya, or similar modern MSP platforms.
• Someone excited about a future path in Cloud Engineering, Azure Infrastructure, or Cybersecurity.
• A self-driven technologist who likes being part of a tight, collaborative engineering team.
• Clear communicator who enjoys being client-facing in a professional, relationship-focused setting.
Why People Love Working Here
• Real career growth into Cloud Engineer or Security Engineer role, and it will be documented, not lip service.
• A modern MSP environment with standardized delivery processes and strong investment in Azure + security.
• Zero “ticket mill” culture: healthy workload & excellent work/life balance.
• Small, collaborative team that actually supports one another.
• Health, dental, PTO, holidays, and additional benefits as we continue expanding.
• A role where your ideas are heard and your skillset grows every single month.
Desktop Technician
Network technician job in Valparaiso, IN
Vaco is hiring Desktop Technicians to support a large-scale Windows 11 upgrade and hardware refresh project. This project will cover several healthcare facilities. Technicians will perform device imaging, hardware deployment, and application setup.
Local candidates are preferred to minimize travel, but multiple locations are available.
Responsibilities
Unbox, tag, and image new devices using standard tools.
Perform in-place Windows 11 upgrades and verify successful installations.
Install and validate required software using SCCM or other approved tools.
Deploy and configure new hardware for end users, ensuring logins, network connectivity, and application access.
Document devices, activities, and completion status using provided templates.
Follow daily direction from facility leaders and coordinate with the Vaco support team.
Qualifications
2 or more years of experience in desktop support, IT field services, or hardware deployment.
Strong knowledge of Windows 10 and Windows 11 operating systems.
Experience using SCCM or similar deployment and imaging tools.
Ability to troubleshoot hardware, software, and connectivity issues.
Excellent communication and documentation skills.
Ability to work on-site during normal business hours.
Details
Employment Type: Contract(W2)
Duration: Approximately 3-6 months with potential extensions
Schedule: Monday through Friday, standard business hours
Compensation: 28-33/hr depending on amount of experience
Locations: Onsite (Valparaiso)
Desired Skills and Experience
Windows 11 upgrade project
IT Support Technician - Tier 1 - JAMF Pro
Network technician job in Lemont, IL
Objectives
Provide technical support for computer systems and users.
4.0 Tasks and Delivery
Responsible for assisting users with the account signup, renewal, and reactivation process for access to resources.
Responsible for providing technical support for usage of mac OS and Windows OS computers.
Responsible for maintaining mac OS computer record enrollments in Apple Business Manager and JAMF Pro.
Responsible for providing access to projects, groups, mailing lists, and Slack.
Responsible for debugging issues with multi-factor authentication setup.
Responsible for Improving existing helpdesk service processes where applicable.
*
Responsible for tier-1 point of contact for all user issues, reviewing each ticket and elevating priority by triaging queries to the appropriate SME groups.
Responsible for creating documentation related to getting started guides for account, project access, and usage of IT services.
Responsible for onboarding new users at the facility/directorate.
Responsible for assisting with user communication as appropriate.
Responsible for updating and tracking customer-reported issues from submission to resolution.
Responsible for the fulfillment of IT service catalog requests from customers
5.0 Required Knowledge, Skills, and Abilities
2 or more years of experience working in a technical support role provide Tier-1 or Tier-2 support
Bachelor's degree in Computer Science, Information Technology, or related field
Excellent interpersonal skills and ability to work effectively with a wide range of users and stakeholders
Strong verbal and written communication skills
Strong testing and troubleshooting skills to identify process bottlenecks
Self-starter and a team player
Hands-on knowledge using ticketing software (eg. ServiceNow)
Some experience working in UNIX/Linux environments
Some working knowledge of shell scripting or other coding experience
Desktop Support Technician
Network technician job in Chicago, IL
Title: Desktop Support Technician / Customer Experience (CX) Associate
Engagement: Jan 12, 2026 - Jul 10, 2026
Type: W2 or C2C
Rate: $45-$52
We are seeking a Desktop Support Technician / CX Associate to provide high-touch, on-site IT support in a fast-paced professional services environment. This is an internal enablement role supporting fully billable employees who require near-100% laptop uptime. The CX Associate is the first on-site responder and plays a key role in delivering a positive, professional end-user experience.
Responsibilities
Walk-up and desk-side IT support
Troubleshoot Windows 10, Office 365, and SharePoint issues
Laptop hardware repair, imaging, and software installs
End-to-end ticket ownership using ServiceNow or Remedy
Support printers, copiers, conference rooms, and video conferencing
Asset tracking and inventory management
Participate in major incident calls and escalation processes
Support internal meetings, events, and conferences
Routine maintenance of IT spaces, equipment, and on-site inventory
Clear communication, proactive updates, and ownership through resolution
Required Qualifications
1-3 years of desktop or end-user support experience
Strong Windows and Microsoft Office skills
Ticketing system experience (ServiceNow or Remedy preferred)
Hands-on laptop hardware troubleshooting
Comfortable supporting executives and billable professionals
Strong communication, organizational, and customer-service skills
Nice to Have
Large corporate or professional services environment experience
MSP background
iOS and Android support exposure
Not a Fit If You Are
Seeking remote or hybrid work
Coming strictly from call-center or phone-only support
Uncomfortable with face-to-face user interaction
Information Technology System Administrator
Network technician job in Oak Brook, IL
Title: IT System Admin
Industry: Construction
Salary: 30-38hrW2
Duration: 12 + month contract
Skills: Sys admin exp, onprem and cloud based support exp, Microsoft exp
Like to have skills: Microsoft cloud/on-prem, Azure, Intune, VMware, Veeam, Jira, Autodesk, Salesforce, Meraki, SQL
Overview: Collaborate with internal teams across construction operations, finance, and project management. Assist with cloud migrations, upgrades, and modernization projects. Document infrastructure details, processes, and policies.
Information Technology System Engineer
Network technician job in Willowbrook, IL
Systems Engineer - (Mid-Level - 3 to 5 Years' Experience)
Company: ShadowTech Labs
About ShadowTech Labs
ShadowTech Labs is a leading security technology firm specializing in secure computing platforms and advanced surveillance systems for critical infrastructure. We partner with industry leaders to deliver air-gapped, high-availability solutions that are compliant with stringent regulatory requirements.
Position Overview
We are seeking a talented Systems Engineer with 3-5 years of hands-on experience in designing, deploying, and maintaining mission-critical IT infrastructure. The ideal candidate will join our systems engineering team in Willowbrook, Illinois, reporting directly to our Systems Engineering & Information Technology Manager. Due to the sensitive nature of our work, U.S. Citizenship and the ability to pass a rigorous background investigation, drug screening, and working on location are required.
Key Responsibilities
• Design, implement, and support VMware-virtualized and bare-metal Windows and Linux server environments, ensuring high availability and security.
• Maintain and expand corporate IT environment, including Active Directory, Entra, Azure, Intune, SentinelOne, and other enterprise-level solutions.
• Configure and maintain network infrastructure such as routers, switches, and firewalls from Ubiquiti, Cisco, Fortigate, and Netgear.
• Develop and maintain automation scripts and tools (Bash, PowerShell, Ansible, etc.) for system provisioning and configuration management.
• Collaborate with cross-functional teams to integrate virtualization (vSphere, Hyper-V), containerization (Docker), and cloud-based resources when applicable.
• Assist in cybersecurity assessments, vulnerability scanning, and remediation; documenting findings in line with NRC RG 5.71, NEI 08-09, and industry best practices.
• Create and maintain technical documentation, runbooks, and standard operating procedures.
• Configuration of Active Directory, including group policy, and integrating Azure SAML authentication with other vendors.
• Configuration and troubleshooting a diverse spectrum of IoT devices such as cameras, motion sensors, and industrial automation appliances.
• Supporting day-to-day IT operations.
• Troubleshoot and resolve system, network, and application issues promptly.
Required Qualifications
• Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent experience may be considered.
• 3-5 years of professional experience in systems engineering, with demonstrated Windows and Linux server administration expertise.
• 3-5 years of professional experience in virtualization and/or containerization, VMware VCP certifications are a plus.
• Proficient with networking, switching, and routing.
• Proficient in Microsoft Entra (Azure AD), Microsoft 365, and Active Directory.
• Excellent problem-solving abilities and attention to detail.
• Superior communication skills, both written and verbal. Desired Skills
• Solid understanding of cybersecurity principles and compliance frameworks (NIST, NRC/NEI/DOE regulations, role-based access controls).
• Experience with Netbox and Snipe-IT.
• Experience with SMB-level storage infrastructure; SAN or NAS.
• Ability to travel 20%.
• Ability to lift 30 pounds.
Desired Skills
Solid understanding of cybersecurity principles and compliance frameworks (NIST, NRC/NEI/DOE regulations, role-based access controls).
Experience with SMB-level storage infrastructure; SAN or NAS.
Security & Employment Requirements
• U.S. Citizenship and a compliant real ID are mandatory. Non-US Citizens cannot be considered.
• Willingness to undergo and pass a comprehensive background investigation and drug screening in accordance with 10 CFR 73.56.
• Ability to work on-site in Willowbrook, IL; no remote work options for this role.
What We Offer
Competitive salary ($80,000 - $125,000) based on experience, with bonus eligibility.
Benefits package including health, dental, and vision.
401(k) retirement plan.
Paid time off and holidays.
Opportunities for professional development, certifications, and career growth.
A collaborative, mission-driven work environment focused on cutting-edge national security.
Hiring Process
1. Virtual Interview
2. On-site Interview & Facility Tour
3. Offer & Acceptance
4. Background Check & Onboarding
ShadowTech Labs is an equal opportunity employer committed to diversity in the workplace.
Network Engineer
Network technician job in Chicago, IL
This role is responsible for designing, planning, implementing, maintaining, and supporting network infrastructures, including local area networks (LANs), wide area networks (WANs), and intranets in order to support and protect the business operations and growth of Tootsie Roll Industries.
This role will manage the network architecture and this person will need knowledge and experience in routing, switching, and security. This role requires deep expertise in networking technologies, protocols, and infrastructure, as well as strong problem-solving and analytical skills. The network engineer collaborates closely with cross-functional teams to assess requirements, troubleshoot issues, and optimize network performance.
This role plays a critical part in implementing and maintaining network security measures such as firewalls, intrusion detection systems, and virtual private networks (VPNs). The network engineer also ensures that networks are safeguarded against potential threats. They perform continuous monitoring of the network performance to ensure optimal functionality.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides direct support in the day-to-day operations on network hardware and operating systems; duties include evaluation of system utilization, monitoring response time, and primary support for detection and correction of operational problems.
Perform administration, configuration, maintenance, and support of all network equipment, including but not limited to firewalls, routers, switches, and wireless access points.
Participates in the design, technical review, and implementation for network infrastructure hardware and network operating systems for voice and data communication networks.
Analyze network traffic and predict growth to determine future needs.
Ensure the TRI network has the proper security in place and that the latest cybersecurity measures are in place.
Staying up to date on the latest technologies to determine the best options for TRI.
Design solutions with other teams to support new or updated applications and/or technologies.
Monitor cloud and datacenter traffic for network outages, performance issues, and security vulnerabilities.
Perform and document routine adds, moves, or changes to voice and data networks.
Analyze, resolve, and document network, hardware, software problems as well as incidents escalated from service desk tickets.
Other duties as assigned.
Requirements and Skills:
Bachelor's degree in computer science, information technology, or a related field. Master's degree preferred.
Proven experience in network architecture, design, implementation, and support.
In-depth knowledge of networking protocols, including TCP/IP, DNS, DHCP, VLANs, VPNs, and routing protocols.
Strong understanding of network security principles and best practices, including firewalls, intrusion detection/prevention systems, VPNs, and encryption technologies.
Proven ability to configure and manage networking equipment, including routers, switches, firewalls, VPNs, and voice.
Strong problem-solving and analytical skills for diagnosing and resolving complex network issues.
Experience working on network-related projects, demonstrating leadership in system upgrades, migrations, and implementations.
Excellence in communication and teamwork is a must.
Distributed Compute Tech Lead
Network technician job in Chicago, IL
About the Role
An elite high frequency trading firm is seeking a Distributed Compute Tech Lead to design and operate large-scale computing systems that powers quantitative research. This role focuses on improving research efficiency by building robust infrastructure, APIs, and libraries that abstract complexity and enable researchers to innovate faster. You will serve as a bridge across disciplines, collaborating with researchers, engineers, and leadership to shape technology direction and strategy for the firm's research platform.
Key Responsibilities
Architect and operate distributed or high-performance computing systems at scale, ensuring reliability, scalability, and performance.
Design and implement APIs and libraries that abstract infrastructure complexity, making compute resources easily accessible to researchers.
Optimize job scheduling and resource allocation using tools like SLURM and other HPC schedulers.
Collaborate with researchers to identify bottlenecks and deliver solutions that accelerate research workflows.
Partner with leadership and cross-functional teams to define technology strategy and influence long-term direction.
Develop automation and orchestration tools for compute-intensive tasks.
Establish best practices for distributed computing and mentor team members on HPC resource management.
Required Qualifications
Bachelor's degree in computer science or equivalent
Minimum of 5 years of experience in architecting Distributed or High Performance Computing systems.
Strong expertise in Python for building tools, automation, and APIs.
Familiarity with C++ for performance-critical components.
Extensive experience with job schedulers (e.g., SLURM) and distributed computing frameworks.
Proven experience architecting and operating distributed or HPC systems at scale.
Strong background in building developer-facing APIs or libraries that abstract infrastructure.
Ability to collaborate across disciplines and influence technology strategy.
Excellent problem-solving skills and ability to thrive in a fast-paced, high-performance environment.
Preferred Qualifications
Experience in financial services or high-frequency trading environments.
Knowledge of containerisation (Docker, Kubernetes) and cloud/HPC hybrid setups.
Familiarity with performance profiling and tuning for large-scale systems.
This is a hybrid role out of the firms Chicago office working in person 3 days per week, 2 days remote.
Network Engineer
Network technician job in Downers Grove, IL
Our client operates worldwide and stands at the forefront of developing innovative solutions for the government, municipal, and industrial industries. They provide everything from state-of-the-art emergency vehicles to effective street sweepers, significantly improving our daily experiences and the cleanliness of our cities. Focused on advanced public safety and communication systems, they guarantee the swift delivery of essential alerts to the appropriate parties.
The Network Engineer will be responsible for maintaining and administering our company's computer Wide Area and Local networks. Primary duties will include maintenance of computer networks, hardware, software, and other related systems, performing disaster recovery operations, protecting data, software, and hardware from attacks, and replacing faulty network hardware components when necessary. They will also be working closely with the users of our network to identify potential issues and resolve existing problems.
Candidates will need to have a strong understanding of network infrastructure and network hardware. Will also need to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers. A deep knowledge of application transport and network infrastructure protocols is highly desired.
Position Summary
Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
Performing disaster recovery operations and data backups when required.
Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
Replacing faulty network hardware components when required.
Maintaining, configuring, and monitoring virus protection software and email applications.
Monitoring network performance to determine if adjustments need to be made.
Conferring with network users about solving existing system problems.
Operating master consoles to monitor the performance of networks and computer systems.
Coordinating computer network access and use.
Designing, configuring, and testing networking software, computer hardware, and operating system software.
Some Travel required.
Lead/Manage Network team.
Minimum Experience
Bachelor's degree in information technology or equivalent experience in a related field with a network engineering focus.
Strong understanding of network infrastructure and network hardware.
Ability to think through problems and visualize solutions.
Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.
Knowledge of application transport and network infrastructure protocols.
Ability to create accurate network diagrams and documentation for design and planning network communication systems.
Provides specific detailed information for hardware and software selection.
Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
Ability to work with all levels of staff within and outside of IT and outside the organization.
A self-starter able to work independently but comfortable working in a team environment.
Good analytical and problem-solving skills.
Dependable and flexible when necessary.
Network security experience.
LAN and WAN experience.
Comp
$115,000 - $125,000
MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.
Network Engineer
Network technician job in Schaumburg, IL
As a key member of the network engineering team, you will have strong experience with routing and switching in an ISP setting, including SD-WAN, network monitoring, infrastructure, as well as general network troubleshooting skills. This position is a hybrid with onsite presence required in our Schaumburg, IL office.
Responsibilities:
Work directly with customers to design, implement, and operate solutions that are resilient, high-performing, and maintainable.
Ensure accuracy of backend systems and documentation.
Perform root cause analysis and determine corrective actions.
Design, provision, maintain, and troubleshoot services for clients including SD-WAN, SASE, MPLS, DIA, SIP, and UCaaS.
Assist with infrastructure design, maintenance, and operation, including SNMP, Netflow, Syslog, Prometheus, Grafana, Solarwinds, Netscout, Netbox, and Veeam. Part of your role will be to support Coeo's network and infrastructure in addition to customer networks.
Participate in trouble ticket resolution and troubleshoot advanced issues escalated from Tier 1 support.
May require some travel.
Qualifications:
Experience working on ISP data networks at all layers or experience working at an MSP with a wide range of technologies.
Experience troubleshooting at the packet layer, capturing, and analyzing traffic, and working with Wireshark.
Experience with layer three routing protocols in an ISP environment. (e.g. IS-IS, OSPF, BGP and BGP traffic engineering).
Understanding of metro ethernet design including EVCs, UNIs, and NNIs.
Understanding of network design and deployment of routers and switches, e.g. Juniper, Cisco, ALU, Ciena, Fortinet, Mikrotik, etc.
Experience with SD-WAN and SSE technologies, deployment, and use-case evaluation (i.e., Versa, Broadcom/VeloCloud, Client/Silver Peak).
Understanding of resiliency and redundancy in network design, protocols involved, and hardware options for high availability
Vendor certifications a plus, Cisco, Juniper, Palo Alto, Fortinet, etc.
Excellent communications skills.
Desire to take on new opportunities and work independently.
Ability to work effectively as part of the Network team.
Strong desire to learn and demonstrated commitment to professional development.
Prior experience with any of the following would be a plus:
Firewall configuration and management.
Scripting and automation in PowerShell, Python, Go, etc.
Voice network architecture, Clients, hosted PBX, SIP Phones, ATAs.
Windows and Linux server administration.
Azure, GCP, or AWS cloud configuration and management.
Virtualization management experience with VMware, KVM, OpenStack, Docker, Kubernetes, or others.
Information Technology Governance Consultant
Network technician job in Chicago, IL
About the Role
We are seeking an experienced IT Governance & Controls Program Manager to design, implement, and oversee enterprise‑level governance programs. In this role, you will ensure the effectiveness of IT controls, strengthen operational rigor, and support leadership with data‑driven insights. You will partner cross‑functionally across technology, audit, and compliance teams to enhance processes, manage risks, and elevate the organization's control posture.
Responsibilities
Analyze control data to identify trends, assess control effectiveness, and drive continuous improvement across IT delivery processes and frameworks.
Build advanced dashboards and analytical reports that illustrate control adherence and uncover strategic optimization opportunities.
Develop key performance indicators (KPIs), key risk indicators (KRIs), and other metrics to support leadership decision‑making.
Create consistent communication templates and executive‑ready presentation materials to simplify complex technical information.
Prepare comprehensive reports for senior leadership, enabling strategic planning and informed business decisions.
Serve as a trusted advisor to stakeholders on IT control requirements, best practices, and risk mitigation strategies.
Lead projects spanning multiple systems and teams, ensuring alignment with governance frameworks and regulatory expectations.
Conduct gap analyses to evaluate control coverage against regulatory or industry standards, and map current processes to those standards.
Build and maintain continuous monitoring frameworks to ensure ongoing compliance and control effectiveness.
Provide subject matter expertise across IT process domains, control frameworks, and operational governance.
Partner with compliance and internal audit to ensure IT controls meet regulatory and audit expectations.
Support remediation of identified findings by collaborating with IT stakeholders to implement effective, sustainable solutions.
Act as a governance liaison during regulatory examinations and audit engagements.
Identify emerging technologies and tools that enhance efficiency, quality, and security across IT systems.
Anticipate risks and develop proactive mitigation strategies.
Lead special initiatives and IT projects that address evolving organizational priorities.
Apply strategic and analytical thinking to solve complex technical challenges and support innovative solution development.
Perform additional responsibilities aligned with organizational needs.
Minimum Qualifications
Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
10+ years of experience in IT, governance, controls, or related fields.
Strong analytical skills and experience developing data reports or dashboards.
Ability to work effectively across multiple levels of management and within fast‑paced environments.
Excellent communication skills, with the ability to translate technical concepts for varied audiences.
Demonstrated initiative, curiosity, and a proactive approach to problem‑solving.
Collaborative mindset with a focus on team success.
Working knowledge of IT control frameworks and industry standards such as ITIL, COBIT, NIST CSF, or similar.
Proficiency with Excel, PowerPoint, and dashboard/reporting tools (e.g., Tableau, Jira).
Preferred Qualifications
Experience with Security or DevOps tooling.
Familiarity with integrated GRC platforms (e.g., Archer).
Experience in capital markets or the broader technology industry.
Salary: ~$175k - $195k + bonus
Network Engineer
Network technician job in Chicago, IL
Role: Network Engineer
Job Type: Full Time
About the role
We are seeking a highly skilled and motivated Network Engineer with hands-on experience in routing and swtiching. The ideal candidate will provide direct, on-site ("hands-on") support, troubleshoot complex network issues, and be an expert in routing and switching protocols.
Key responsibilities
Provide on-site, "hands-and-feet" support for network infrastructure, including physical racking, stacking, cabling, and hardware replacement for Arista switches and routers.
Configure, install, and support network hardware and software, ensuring seamless integration with our existing infrastructure.
Monitor network performance and proactively identify and resolve issues related to routing and switching.
Travel to other location when required for hands and feet support. ( 10%)
Serve as the primary on-site resource for network-related incidents, performing advanced troubleshooting and resolving critical issues with minimal downtime.
Knowledge of network routing protocols (e.g., OSPF, BGP) and advanced switching technologies (e.g., VXLAN, EVPN).
Plan and execute network maintenance, upgrades, and expansion projects with a focus on data center and campus environments.
Develop and maintain comprehensive technical documentation, including network diagrams, configurations, and standard operating procedures.
Collaborate with cross-functional IT teams and vendors to deliver new solutions, resolve issues, and ensure compliance with network standards.
Participate in an on-call rotation to provide 24/7 support for critical network issues.
Qualifications
Experience: 5+ years of hands-on experience in network engineering, with specific and in-depth experience configuring and troubleshooting routing and switching hardware and software
Knowledge of L2/L3 networking protocols, including BGP, OSPF, VLANs, and Spanning Tree.
Hands-On Skills: Proven experience with physical infrastructure tasks, such as server racking, cable management (copper and fiber), and hardware replacement.
Problem-Solving: Excellent analytical and troubleshooting skills, with the ability to diagnose and resolve complex network issues.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
Compensation and Benefits
A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Network Engineer II
Network technician job in Chicago, IL
***We are unable to sponsor as this is a permanent full-time role***
***Hybrid, 3 days onsite, 2 days remote***
Responsibilities:
Managing Cisco switching, routing, firewalls, load balancing, wireless, DNS, NTP, Windows and Linux server administration, authentication platforms such as Cisco ISE, TACACS, and OOB console switches.
Managing the cloud environments in OCI and MS Azure.
Experience with current WAN and LAN network standards and security best practices.
Experience with Cisco hardware platforms such as Catalyst 9000, Cisco ACI, Cisco ASR, F5 Big IP LTM/GTM/APM, Cisco FTD/FMC, and Illumio Core.
Ability to manage structured wiring, both copper and fiber optic.
Expertise with controller based wireless network standards and best practices, and the ability to monitor and troubleshoot these networks.
Basic scripting techniques and the ability to automate processes to implement and manage the network environment effectively.
Experience with support and implementation of Site to Site, SSL, and IPsec VPN remote access.
Experience with network management, alerting, and reporting tools such as Cisco FMC, Solarwinds NPM/NCM, Cisco Prime Infrastructure, Cisco DNA Center, Cisco Stealthwatch.
Experience with network protocol analysis tools such as wireshark and NetScout Ngenius.
Utilize Service Now for service request and incident handling, change management, and vulnerability management.
Specific tools/technologies: EIGRP, BGP, BFD, route manipulation, VSS, VPC, RSTP, GETVPN, IOSXE, NxOS, Cisco AnyConnect VPN, 5520/9800 wireless controllers, TACACS/RADIUS, syslog, netflow,
Qualifications:
A Bachelor's degree in computer science or related field or equivalent experience is required.
5+ years of experience in large campus environment is preferred.
Certifications such as Cisco CCNA, CCNP, Azure network engineer associate are preferred.
Network Engineer II
Network technician job in Chicago, IL
NO SPONSORHSHIP - NO OPT
NETWORK ENGINEER II
Salary: Depends on Exxperience
The key to this job is routing, switching, Cisco, Cisco firewalls, F5, Cloud, ACI is a ‘nice to have'
Enterprise Network Management - Oversee switching, routing, firewalls, load balancing, wireless, authentication platforms (Cisco ISE, TACACS), DNS, NTP, and Windows/Linux server administration.
Deploy and support Cisco hardware platforms (Catalyst 9000, Cisco ACI, Cisco ASR), F5 Big-IP (LTM/GTM/APM), Cisco FTD/FMC, Illumio Core, and wireless controllers (5520/9800).
WAN/LAN standards and best practices, support VPN solutions (Site-to-Site, SSL, IPsec), and remediate vulnerabilities in collaboration with security teams.
Automation & Scripting
Monitoring & Troubleshooting - Utilize network tools such as Cisco FMC, SolarWinds NPM/NCM, Cisco Prime, DNA Center, Stealthwatch, Wireshark, and NetScout Ngenius to diagnose and resolve issues.
What You'll Bring
Education - Bachelor's degree in computer science or related field, or equivalent experience.
Experience - 5+ years supporting large campus environments, with deep knowledge of enterprise networking.
Certifications - Cisco CCNA/CCNP or Azure Network Engineer Associate certifications preferred.
EIGRP, BGP, route manipulation, VSS, VPC, RSTP, GETVPN, IOSXE, NxOS, Cisco AnyConnect VPN, TACACS/RADIUS, syslog, and netflow.
Tools & Software - Skilled with Microsoft Office Suite and ServiceNow platforms.