Network technician jobs in Home Gardens, CA

One of our clients is looking for an IT Support Technician. Job Engagement: 1 day only Hourly: $45 - $50 per hour We are seeking an experienced IT Support Technician / Field Technician with a strong background in networking to assist with a range of technical tasks, including performing a walkthrough of the network room and conducting ISP and speed testing. The ideal candidate should possess hands-on experience with network testing and troubleshooting, and should be comfortable working with networking tools and devices. Key Responsibilities: Network Walkthrough: Conduct a thorough walkthrough of the network room to assess current infrastructure and identify any potential issues. ISP Testing: Perform testing on the Internet Service Provider (ISP) connection, including speed tests and troubleshooting connectivity issues. Speed Testing: Run speed tests to ensure that the network is running at optimal performance levels. Troubleshooting: Troubleshoot and resolve networking issues, ensuring minimal downtime and optimal performance.

Join a well-established Cloud and Managed Services Provider that has been serving Orange County businesses since 1995. We help organizations modernize their IT through secure, scalable, and innovative technology solutions. Our team combines deep technical expertise with a fun, fast-paced, and service-oriented culture where every day brings new challenges and opportunities to grow. We are seeking a Level 2 Service Desk Engineer who can balance technical skill with excellent customer service. You will support Microsoft and Windows environments, resolve escalated issues from Tier 1 technicians, and assist with light projects involving Azure, VMware, and SonicWall. This role offers a mix of hands-on troubleshooting, system administration, and collaborative project work in a supportive, team-driven environment. Key Responsibilities • Provide advanced IT support across Microsoft technologies including Windows Server, Exchange, Office 365, and Azure • Troubleshoot and resolve escalated desktop, server, and network issues for multiple clients • Configure and maintain VMware environments and virtual servers • Set up and troubleshoot SonicWall firewalls, routers, and switches • Assist with cloud migrations and infrastructure upgrades • Perform workstation, printer, and peripheral installations and maintenance • Support remote access technologies including VPN and Terminal Services • Collaborate with team members to document solutions and ensure efficient service delivery Technical Skills • Windows Server, Active Directory, DHCP, DNS, and Group Policy • Office 365 and Azure Entra ID management • VMware administration and virtual environment configuration • Networking, WAN/LAN connectivity, VPN, and security troubleshooting • SonicWall firewall configuration and management • Knowledge of backup and disaster recovery solutions What You Bring • 1+ year(s) of MSP experience required • Strong troubleshooting skills across servers, desktops, and networks • Excellent communication and customer service skills • A collaborative mindset with a desire to learn and grow within an established MSP Benefits • Health, vision, and dental insurance • 401(k) with company match • Certification and training reimbursement • Ability to WFH after onboarding • Supportive, team-oriented environment with room for professional growth

Job Title: IT Service Desk Technician I Type: Direct Hire We are seeking a reliable and customer-focused IT Service Desk Technician I to provide high-quality, 24/7 technical support for a healthcare workforce, affiliates, and patients. The ideal candidate will assist users with basic IT issues, troubleshoot hardware/software problems, and escalate complex concerns to senior technicians when needed. Key Responsibilities: Deliver Level I technical support, including diagnosing and resolving hardware, software, and networking issues. Provide clear, step-by-step instructions to end-users on technical problems. Support remote users through remote troubleshooting tools. Escalate unresolved issues to higher-tier support. Create and document incidents for each support interaction, ensuring accurate contact info, issue details, and resolution steps. Assist with onboarding tasks such as account setup, hardware provisioning, and software configuration. Manage user access requests and accounts for designated systems. Provide technical support to patients accessing the organization's patient portal. Maintain and manage service desk tickets and queues within SLA parameters. Utilize and update internal knowledge base resources to assist with ticket resolution. Meet key performance metrics, including First-Level Resolution (FLR), call handling, and customer satisfaction. Other duties as assigned. Qualifications: Education: Required: High school diploma or GED (or higher degree if hired after October 1, 2024). Preferred: Associate degree in an IT-related field. Certifications: Required: CompTIA A+ (or equivalent) within one year of hire. Preferred: HDI-CSR or equivalent. Experience: Required: At least one year of customer service experience or completion of a Service Desk rotation in an IT apprentice program. Preferred: Service Desk experience in a healthcare setting. Skills & Abilities: Proficiency in supporting Windows OS, Active Directory, Exchange, Microsoft Office, MacOS. Basic troubleshooting of multi-function devices (printers, scanners, etc.). Familiarity with iOS and Android device support using mobile device management tools. Basic networking knowledge (TCP/IP, wireless, VoIP). Knowledge of web programming and SQL Server is a plus. Strong communication, multitasking, and problem-solving skills. Ability to work independently and within a team. High level of professionalism and customer service orientation.

Eliquent Life Sciences is seeking a Systems Administrator for a 3.5 month immediate contract located in Irvine, CA. This is 5 days onsite. ***No sponsorship System Administrator Perform duties as a super user for software systems Provision users, change user access levels for requested users, and remove users on their softwares when offboarded Reset passwords for locked out users Act as CSV SME for Change Controls Troubleshoot issues with their software systems and analytical instruments Point of contact with software vendors IT Support Set up laptops Provide support as needed to the IT department Only local candidates will be considered

Hours: Full Time (Contract to Hire) The role Napster Corp is seeking a highly skilled IT & Network Engineer to join our team onsite in Long Beach, CA. This role is critical to maintaining, optimizing, and scaling our internal IT infrastructure and network systems across corporate and production environments. Reporting to the Senior Director of IT, the IT & Network Engineer will ensure reliability, security, and performance of all local and cloud-connected systems, supporting a hybrid team of technical and creative professionals. This role is hands-on and ideal for someone who thrives in a fast-paced, high-growth environment with evolving technical needs. What you'll do Collaborate with event production teams to ensure reliable connectivity and technical support during live events. Weekend and occasional evening work will be required based on event schedules. Combines core IT operations with hands-on support for live events and broadcast environments. Manage, monitor, and troubleshoot corporate network infrastructure, switches, firewalls, access points, and VPN systems. Oversee IT systems including workstations, servers, mobile devices, SaaS tools, and collaboration platforms. Install, configure, and maintain hardware and software across onsite environments. Ensure network and endpoint security, including patching, access control, encryption, and monitoring. Manage user onboarding/offboarding, permissions, and identity access (Okta, Azure AD, Google Workspace, etc.). Support AV, conferencing systems, and hardware used for production, studio, and immersive technology environments. Maintain asset inventories and ensure timely provisioning of equipment. Develop and document IT processes, SOPs, and system configurations. Provide onsite hands-on support for escalated tickets and urgent operational issues. Collaborate with engineering, product, studio, and executive teams to ensure IT systems meet business needs. What you'll bring Bachelor's degree in IT/Computer Science or 5 yrs of hands-on experience in IT/network engineering Strong experience with firewalls, switching, routing, VLANs, Wi-Fi systems (Cisco, Meraki, Ubiquiti preferred) Expertise with Windows, mac OS, and cloud-based admin environments Experience managing identity management platforms (Okta, Azure AD, Google Workspace) Skilled in IT security best practices, endpoint protection, patching, MDM, and asset management Experience supporting production, studio, or hardware-intensive teams a plus Outstanding attention to detail Excellent communication skills and ability to operate with urgency in a fast-paced environment We'll be extra pumped if you have Experience in tech, media, SaaS, gaming, or immersive environments AV/production network experience (NDI, Dante, broadcast systems) Experience with cloud networking (AWS, Azure, GCP) Certifications such as CCNA/CCNP, Network+, Security+, or equivalent Experience supporting hardware used in XR, AI, or 3D production workflows Our Culture Impact: Play a crucial role in our growth journey. Culture: Join a vibrant team valuing creativity and collaboration. Growth: Thrive in a fast-paced, dynamic environment. Reward: Enjoy competitive compensation, equity opportunities, and comprehensive benefits. Ready to shape our future? Apply now and be part of something extraordinary! We're looking for more forward-thinking and collaborative people to be a part of our innovation journey and mission to push the boundaries of technology. If you're ready to help us achieve this vision - we'd love to hear from you! At Napster Corp, we're looking for people invigorated by our values and drive to change the world, not just those who simply check off boxes. Napster Corp embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We strive to build a company that reflects a global audience. CCPA Notice for California Job Candidates: Please review our CCPA notice at ***************************************************************** The base salary for this position is $90,000 - $110,000, this role will be a Contract to Hire opportunity. Base pay will depend on a variety of job-related factors, which may include education, certifications, experience, market demands, and locations.

Job Title: IT / Application Support Duration: 6-12 months (with potential to extend or become long-term) Type: Contract / Temporary Work Environment: Office-based, supporting engineering and technical teams Brighton Solutions is seeking an IT / Application Support professional to join our team on a contract basis in Brea, California. This onsite role supports a busy engineering services office with day-to-day technical needs ranging from computer support and printer management to application troubleshooting and user assistance. Key Responsibilities: Provide technical support for desktop and laptop computers, printers, and other office hardware Support users with software and application issues Assist with onboarding/offboarding of employees from an IT perspective Maintain and manage IT inventory and documentation Respond to support requests in a timely and professional manner Benefits Offered: Brighton Solutions offers competitive benefits for contract employees, including medical, dental, 401(k), and paid time off. If you're a hands-on problem solver who enjoys supporting teams in a dynamic office environment, we'd love to hear from you.

We deliver creative content to global audiences by developing groundbreaking technology. Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. As an Infrastructure Specialist, you'll maintain and repair essential systems that keep hotels running smoothly: HVAC, plumbing, electrical systems, commercial appliances, carpentry. xevrcyc Your work impacts Guests' comfort and experience.

***For immediate consideration, please message Ali Ferber (Scott) on LinkedIn with your updated resume*** A fast-scaling technology organization is expanding its Infrastructure & DevOps team and is hiring three full-time roles - two openings in Torrance, CA. In Los Angeles, the team is looking to add: 🔹 Network Administration-focused Engineer 🔹 Endpoint Administration-focused Engineer (MDM, Intune, FleetDM) Across all openings, the team is seeking individuals who thrive in modern infrastructure environments and bring strong automation skills. Top Skills & Experience 5+ years of professional experience across Systems, Network, or DevOps engineering Hands-on experience with GitOps, Terraform, and Ansible Strong background with Microsoft domain controllers, Active Directory, and Azure Deep knowledge of endpoint management (MDM, Intune, FleetDM/Jamf equivalents) and supporting fleets across factories, remote offices, and embedded devices Industry background is flexible; candidates from startups, AWS, space/defense, entertainment, and gaming often align well Networking experience is a plus, especially with: Palo Alto firewalls Juniper networking Palo Alto VPN appliances AWS These roles offer the opportunity to join a forward-thinking engineering team focused on building reliable, automated, and scalable infrastructure. If you or someone you know might be a great fit, feel free to reach out!

Key Responsibilities Design, implement, and optimize enterprise network architectures leveraging the latest technologies. Lead SD-WAN deployments and integrations across multi-cloud and hybrid environments. Develop network strategies aligned with business objectives, ensuring high availability and performance. Collaborate with cross-functional teams to deliver secure and compliant network solutions. Perform capacity planning, network modeling, and risk assessments. Stay current with emerging technologies (e.g., SASE, Zero Trust, Network Automation) and recommend adoption strategies. Provide technical leadership and mentorship to network engineering teams. Required Skills & Qualifications 10+ years of experience in network architecture and design. Proven expertise in SD-WAN technologies (Cisco Viptela, Versa, Fortinet, or similar). Strong knowledge of routing, switching, firewalls, VPNs, and load balancing. Experience with cloud networking (AWS, Azure, GCP) and hybrid architectures. Familiarity with network automation tools (Ansible, Python scripting). Understanding of network security principles and compliance frameworks. Excellent problem-solving and communication skills. Relevant certifications (CCNP, CCIE, or equivalent) preferred. Best Regards, Bismillah Arzoo (AB)

Title: Sr Network Architect (Only W2 Resources) Duration: Long term contract. Interview Schedule: 1 round- virtual, potential 2 being onsite. Important Skills: Must have extensive experience in designing and deploying networks using current technologies (SDWAN, WAN, Leaf and Spine, etc.). Data center fabric and security experience is also required, along with extensive knowledge of Cisco systems. Top 5 Most Important Skills Expert in enterprise network design and Cisco technologies (switches, routers, firewalls, WLCs). Strong knowledge of routing protocols (OSPF, BGP, EIGRP), VLAN strategies, and network segmentation. Hands-on experience with VPNs, QoS, ACLs, SD-WAN, wireless upgrades, and network monitoring tools (SolarWinds, NetFlow, SNMP). Proven leadership and mentoring skills; able to train and guide IT staff, develop SOPs, and lead knowledge transfer sessions. Experienced in high-availability, secure public safety networks, with strong troubleshooting, incident response, and Level 4 escalation capabilities. Must have extended experience when it comes to design/deploying networks with current network technologies (SDWAN-WAN, Leaf and Spines)

**Onsite | Anaheim, CA** Our client has an exciting opportunity for a Network Engineer. We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $80 - $100 / hr. w2 Responsibilities: Acts as a resource for the Vice President of IT Operations to facilitate the design and implementation of networks, security and telecommunications systems. Design, modifies, configures, tests and implements network, security and telecommunications applications and operating systems. Has expertise in a variety network and telephony protocols. Provides technical guidance and support for networking and telecom staff. Conducts system analysis, industry research and proposes design upgrades to keep systems current with changing technologies. The position requires skills for building relationships with internal clients, including peer IT groups and staff. The position also requires analytical skills for investigation and reporting, as well as leadership skills for development of systems that support the employee and members needs for communications and security. Design and develop networking, security and communication systems, making specific determinations regarding system design and performance. Respond promptly and professionally to production problems for supported systems and applications. Conduct system analysis and configuration, with limited support from professional consultants, to keep our systems current with changing technologies. Analyze, design, coordinate and supervise the deployment of network and telecommunications' systems to form a basis for the solution of information processing problems. Analyze system specifications and translates system requirements to task specifications for IT staff. Responsible for analysis of current network, security and telecommunications applications and systems including performance diagnosis and troubleshooting of problems, as well as designing solutions to problematic communication and networking issues. Configures, edits, and troubleshoots new systems and configurations for assigned projects, including secure data throughput. Documents configuration consistently throughout the deployment and support process by documenting design, special installation or support instructions, and any changes made in configurations. Responsible for utilizing tools and equipment involved in performance of essential functions of networking, security and telecommunications systems, including testing and measuring instruments. Ability to maintain positive internal and external client interactions. Research and recommend network management and support tools to management. Provide assistance to testers and support personnel as needed to determine system problems. Review, to the extent possible, changes in networking and telecommunications environment that will affect communications performance. Provide recommendations to Sr. management concerning issues of network topology, security settings or telecommunications performance. Attends regular staff meetings, prepares brief correspondence and reports, verbally communicates technical information, makes presentations to groups outside immediate work area, develops and documents procedures, follows up and researches questions and needed information, interacts with managers and senior management from different credit union clients on a regular basis. Interacts with networking and server support staff. Configure, troubleshoot, and maintain Palo Alto Firewalls (PA FW 5260/7050) and remote 850PA devices using Panorama. Manage remote VPN users, tunnels, User-ID, GlobalProtect (GP), URL filtering, NATs, SSL, and authentication profiles. Support leaf-spine architecture utilizing MP-BGP, EVPN/VXLAN on Cisco Nexus 9K platforms. Configure, upgrade, and troubleshoot Cisco Nexus (3K, 5K, 7K, 9K) and Catalyst switches running NX-OS. Manage Cisco/Arista networks, including vPC, FEX, port-channels, and provisioning Cisco DNAC, NDFC, and ISE servers for dot1x, MAB, guest access, posture, and profiling. Optimize routing and redundancy using MPLS-LDP, EIGRP, OSPF, and BGP routing protocols. Monitor network performance, WAN circuits, and respond to incidents using Infosim and SolarWinds. Install, configure, and maintain F5 LTM/GTM devices; create nodes, members, pools, VIPs, profiles, and iRules for L4-L7 connectivity. Troubleshoot F5-related issues including VIP/LTM/GTM/pool/persistence/SNAT/iRule/CookieInsert. Perform advanced GTM troubleshooting using tools such as openssl, iqsynch, iqdump, dnsxdump, big3d_install, bigip_add, and gtm_add. Analyze client and server-side Wireshark packet captures to resolve F5 connectivity issues. Troubleshoot reachability, latency, SLA, and asymmetric routing issues. Perform updates, patches, and software upgrades for firewalls and network device Requirements: Must demonstrate a good working knowledge of moderately complex systems, including experience with EIGRP, F5, Palo Alto, BGP, OSPF, SD-WAN, VPN, IDS, IPS, TACACS, RSA. Professional certifications such as CCNP, CCIE, MCSE or security certifications preferred. Ability to solve problems quickly and completely. A solid understanding of networking/distributed computing environment concepts including emerging software defined networks and CCaaS systems. Solid understanding the principles of routing, firewalls and phone system configurations and programming. Possess excellent communication skills, with an emphasis on verbal and written communication. Ability to multi-task and stay organized in a dynamic work environment. Participate in development of long-range planning for new projects and environments. Experience and ability to teach or instruct co-workers. Providing advice, training and technical support for various projects. Working closely with management team in evaluating current systems and making decisions on future networking and telecommunication processes. As new technologies emerge and impact our systems, expected to learn these technologies very quickly and resolve any problems involved in integrating new technologies with our systems. Expert knowledge of networking, security protocols, telecommunications systems and deployments. Ability to work productively in a team. Knowledge of writing technical documents, configuration drawings, network management tools and networking technology Ability to determine whether a particular problem is caused by hardware, operating systems software, application programs, or network failures. Good knowledge of data security and encryption. Demonstrated ability to use standard computing tools: Word processor, spreadsheet, browser, email, and file compression software. 5+ years of experience in network engineering and security operations. Strong hands-on experience with Palo Alto Firewalls, Cisco Nexus/Catalyst, and Arista platforms. Expertise in MP-BGP, EVPN/VXLAN, and advanced routing protocols (BGP, OSPF, EIGRP, MPLS). Proficiency in F5 LTM/GTM configuration and troubleshooting. Familiarity with network monitoring tools such as SolarWinds and Infosim. Solid understanding of authentication frameworks (ISE, dot1x, MAB, posture). Ability to analyze packet captures and troubleshoot complex network issues. Preferred Skills: Experience with Cisco DNAC, NDFC, and automation tools. Knowledge of SSL VPNs, GlobalProtect, and advanced firewall policies. Strong scripting skills for network automation (Python, Ansible). Relevant certifications (e.g., CCNP, PCNSE, F5-CA, Arista ACE). Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact ********************. Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range. W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality. JOB ID: JN -122025-104686

📍 Orange County, CA | 🏢 100% Onsite | ⏱ Full-Time Key Highlights 🌐 Architect and lead a secure, high-availability enterprise network supporting mission-critical systems 🔐 Drive modernization initiatives including SD-WAN, wireless upgrades, and zero-trust networking 🤝 Serve as the senior networking SME and mentor within a public-sector IT environment Position Overview We are seeking a Senior Network Architect to provide on-site leadership and hands-on expertise supporting a complex, enterprise-scale network within a public-sector organization. This role is responsible for network architecture, modernization strategy, and operational excellence across data centers, remote sites, mobile units, and public safety systems. The ideal candidate brings deep experience with Cisco-based enterprise networks, excels in highly available and secure environments, and thrives in hands-on leadership roles requiring both strategic design and day-to-day technical execution. This is a full-time, 100% onsite role in Orange County, California. Key Responsibilities Network Architecture & Design Design, implement, and maintain a secure, scalable, and highly available enterprise network leveraging Cisco technologies Develop network segmentation, VLAN strategies, and routing topologies including OSPF, BGP, and EIGRP Architect connectivity solutions for remote sites, mobile units, data centers, and public safety systems Lead network modernization initiatives including SD-WAN, wireless infrastructure upgrades, and zero-trust network access Implementation, Operations & Support Serve as the hands-on lead engineer for network deployments, upgrades, and incident response Configure, manage, and troubleshoot Cisco switches, routers, firewalls, wireless LAN controllers (WLCs), and wireless endpoints Design and manage: VPNs Quality of Service (QoS) Access Control Lists (ACLs) Network monitoring and logging using tools such as SolarWinds, NetFlow, and SNMP Act as the Level 4 escalation point for complex network issues and performance optimization SME Leadership & Staff Development Serve as the organization's Subject Matter Expert (SME) for enterprise networking, advising IT leadership and operational teams Train, coach, and mentor junior and mid-level network technicians Lead structured knowledge transfer sessions, hands-on training, and real-time coaching during implementations and support activities Develop and maintain SOPs, how-to guides, and operational documentation for ongoing internal use Support staff interested in pursuing networking certifications such as CCNA and CCNP Additional Duties Perform other activities reasonably related to the role as assigned to support operational and organizational objectives Required Qualifications 8+ years of experience in enterprise networking, including architecture and design Deep hands-on experience with Cisco enterprise networking technologies Strong expertise in routing, switching, wireless, firewalls, and network security Experience supporting high-availability, mission-critical environments Prior experience in public-sector, law-enforcement, or regulated environments preferred Ability to work full-time onsite in Orange County, CA Why This Role This position offers the opportunity to lead and modernize enterprise networking systems that directly support public safety and essential community services. You'll play a critical role in shaping secure, resilient infrastructure while mentoring the next generation of network professionals.

Role: IT Applications Consultant - Financial Systems (Dynamics NAV / Business Central) Employment type: Contract to hire The role of IT Applications Consultant would be a highly skilled individual with deep expertise in financial processes and systems, specifically within Microsoft Dynamics NAV and Business Central. This individual will be instrumental in supporting, enhancing, and optimizing our ERP ecosystem to meet evolving business needs, particularly in finance and accounting operations. Key Responsibilities: Serve as the primary technical and functional expert for Dynamics NAV / Business Central financial modules (GL, AP, AR, Fixed Assets, Budgeting, etc.). Collaborate with Finance, Accounting, and IT teams to gather requirements, design solutions, and implement system enhancements. Develop and maintain customizations, integrations, and reports within Dynamics NAV / Business Central. Troubleshoot and resolve application issues, ensuring minimal disruption to financial operations. Lead or support ERP upgrade and migration projects, including data validation and user training. Ensure compliance with internal controls and financial reporting standards. Document system configurations, workflows, and procedures. Provide end-user support and training for financial modules and related applications. Qualifications: Bachelor's degree in computer science, Information Systems, Finance, or related field. 5+ years of experience with Microsoft Dynamics NAV and/or Business Central, with a focus on financial modules. Strong understanding of financial processes and accounting principles. Experience with AL programming, C/AL, and extensions development. Familiarity with Power BI, Jet Reports, or other reporting tools is a plus. Excellent problem-solving, communication, and project management skills. Ability to work independently and collaboratively in a fast-paced environment. Preferred Skills: Experience with integration between Dynamics NAV / Business Central and other financial systems (e.g., payroll, banking, tax). Knowledge of cloud-based ERP deployments and Microsoft Azure. CPA or accounting certification is a plus but not required.

IT Engineer (Electrical Utility Outage Management Application) Contract Hybrid Day-to-Day Responsibilities/Workload Provide subject matter expertise in support of its OMS implementation at SCE (OpenGrid Network, formerly known as PragmaUP/PragmaLINE). Scope of remote support services provided would include: • Assist with system logic, processes, and data particularly as it relates to OMS-related projects, customer communications, and operational activities; • Contribute to the upcoming DB and Server OS upgrades. This would involve tasks such as OMS configuration, testing and other hands-on support. Required Skills/Attributes Electrical Utility Outage Management Application maintenance experience with back office support experience. OpenGrid Network, formerly known as PragmaUP/PragmaLINE, SQL database, python, windows server maintenance, and operational support

Mission of the Role Technical Support Respond to customer's telephone, email and voice mail inquiries concerning support request. Resolve hardware and software problems with our supported product line. Accurately records incident descriptions, communications and resolution in our system. Diagnose problems through research, replication, and testing. Escalate or consult with senior help desk engineers, both internally and externally. Manage assigned ticket queue Ability to coordinate resources to fulfill needs of customers Prevent problems from escalating by understanding customer needs and fulfilling them Continue to stay current on current technology in the industry and our product line. Perform assigned duties as requested by Manager. Consistently deliver high-quality services to our clients. Professional Qualities Teamwork Reinforces team approach throughout development efforts. Supports and solicits input from team members at all levels within the organization. Position Requirements Bachelor's degree in Information Technology or Computer Science. 2 or more years' experience in an IT Field. 2 years' experience with FOIP and diagnostic tools. 2 years' knowledge or experience with Retarus, RightFax, Biscom, FaxCore and/or XMedius Fax Products. 2 years' experience with the Fax or Cloud Fax products preferred. Previous help desk or support center experience. Excellent written and verbal communication. Strong interpersonal skills including negotiation, conflict management, and customer relationship building skills. Excellent knowledge of Windows Server and Workstation. Excellent knowledge of Windows networking (DNS, DHCP, and TCP/IP). Strong knowledge of Windows Active Directory. Some knowledge of Exchange. Self-starter, highly motivated, enthusiastic and energetic. Results oriented, well organized and team player. High degree of integrity. Creative problem solver, good listener and quick learner. Organizational Responsibilities Respond to customer's telephone and email inquiries concerning support request. Resolve hardware and software problems with our supported product line. Accurately record incident descriptions, communications and resolution in our help desk software. Diagnose problems through research, replication, and testing. Escalate or consult with senior help desk engineers, both internally and externally. Function as a technical resource on internal technical projects. Continue to stay current on current technology in the industry and our product line. · Perform assigned duties as requested by Manager.

Job Title Senior IT Systems Consultant - Outage Management Systems (OMS) Work Address: Santa Ana, CA Job Type Contract (W2) Duration 12+ Month Compensation Details : Pay Rate: $16.00 - $43 per hour The Senior IT Systems Consultant will provide subject matter expertise to support the Outage Management System (OMS) implementation specifically utilizing OpenGrid Network (formerly PragmaUP/PragmaLINE). This role requires deep technical experience in OMS application support, system integration, and operational support within an electrical utility environment. The candidate must be capable of working independently on complex technical initiatives and contributing to system upgrades, configuration, testing, and operational stability. Key Responsibilities Provide subject matter expertise for OMS-related projects, operational activities, and customer communications. Support the OMS implementation at SCE using OpenGrid Network (PragmaUP/PragmaLINE). Assist with system logic, processes, and OMS-related data analysis. Contribute to upcoming database and server operating system upgrades, including: OMS configuration System testing Hands-on technical and operational support Perform technical planning, system integration, verification, and validation activities. Conduct cost, risk, supportability, and effectiveness analyses across system lifecycle phases (design through disposal). Translate customer and operational requirements into hardware and software specifications. Evaluate hardware and software deliveries for installation into the operational baseline. Ensure solutions meet technical, schedule, and cost constraints. Required Qualifications Bachelor's Degree in Information Technology or a related field (Master's Degree preferred). Equivalent combination of education, training, and experience will be considered. Typically 15+ years of experience performing complex technical analysis, consulting, and project management. Proven ability to work independently and resolve complex system implementation issues. Strong background in electrical utility Outage Management Systems (OMS) with back-office application support experience. Required Technical Skills OpenGrid Network (formerly PragmaUP/PragmaLINE) OMS application maintenance and operational support SQL databases Python scripting Windows Server maintenance and operational support Preferred Qualifications Master's Degree or PhD in Information Technology or related field Experience supporting OMS in large-scale utility environments Specialized certifications (if applicable) About Trident: Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we've specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success. Some of our recent awards include: Trailblazer Women Award 2025 by Consulate General of India in San Francisco Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe. Received the TechServe Excellence award. Consistently ranked in the Inc. 5000 list of fastest-growing private companies in America Recognized in the SF Business Times as one of the Largest Bay Area BIPOC/Minority-Owned Businesses in 2022

Employment Type: Contract-to-hire LHH Recruitment Solutions is seeking a Network Engineer to join a dynamic team supporting enterprise-level networking infrastructure. This role is ideal for a seasoned professional with deep technical expertise in network engineering, cybersecurity, and mission-critical communications systems. The Senior Network Engineer will play a key role in ensuring the availability, performance, and security of systems that support essential operations. Position Overview The Network Engineer will design, implement, and maintain Wide Area Network (WAN) and Local Area Network (LAN) environments across multiple sites. This position requires strong collaboration with internal teams, external partners, and vendors to deliver secure, scalable solutions. The role involves supporting critical infrastructure, including systems that underpin emergency and public safety communications. Key Responsibilities Lead multiple projects involving enterprise network technologies and infrastructure upgrades. Design and implement networking solutions using industry best practices. Support integration of hosted and cloud-based systems. Develop operational plans for network support activities and ensure alignment with organizational goals. Collaborate with stakeholders to gather technical requirements and assess security risks. Architect scalable solutions for high-availability systems, ensuring compliance with cybersecurity and regulatory standards. Maintain secure connectivity across data centers and cloud environments. Participate in change management processes and ensure smooth implementation of infrastructure changes. Provide on-call support and respond to critical incidents as needed. Qualifications Education: Bachelor's degree in Information Technology, Computer Science, or related field. Certifications (Preferred): CCNA, CCNP, ITIL Foundations, CompTIA A+, or equivalent industry credentials. Experience: 5+ years of progressive experience in network administration and security within enterprise-scale environments. Expertise in LAN/WAN, voice, video, and data communication networks. Hands-on experience with Cisco, Meraki, and Sophos hardware. Technical Skills: Networking protocols: TCP/IP, VPN, DNS, DHCP, IPsec, OSPF, BGP, EIGRP, MPLS, SD-WAN. Firewall technologies and endpoint security platforms. Network monitoring tools (e.g., SolarWinds, NinjaOne). Backup solutions (Cohesity, Veeam). Scripting/automation (Python, PowerShell). Familiarity with IT governance and cybersecurity standards. Desired: Experience with Nutanix, Windows Server, and SQL Server. Additional Requirements Ability to work flexible schedules, including evenings, weekends, and holidays. Participation in on-call rotation and emergency response. Valid driver's license and ability to travel between sites as needed. Compensation: $55-68/hr ($110-140k salary upon conversion) Benefit Offerings: Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

Our client is seeking a Network Engineer to join their company for a full-time, direct hire position. The Network Engineer will design, implement, and maintain secure, high-performing nationwide network infrastructures, establishing standards, analyzing and resolving complex issues, and ensuring reliable connectivity aligned with business objectives. Location: Onsite in Santa Ana, CA Compensation: This job is expected to pay about $125,000-135,000 plus benefits What You'll Do: Designs secure network solutions that maximize the sharing of applications, information, and resources across the company. Coordinates with multiple vendors/departments to procure network-related hardware, software, and services. Investigates and resolves problems, inefficiencies, and performance issues. Evaluates, tests, recommends, and implements specific network solutions. Develops advanced/leading-edge technologies and/or concepts. Mentor junior network admin and engineer. Independently analyzes and provides innovative solutions to network engineering and design projects. Reverse engineer and develop solutions/strategy for onboarding and converting acquired companies into FBM's standard network technology stack. What Gets You the Job: Bachelor's degree in Computer Science, Information Technology, or related field or equivalent years of experience . 5+ years of relevant experience in Network Engineering role. Expert knowledge of TCP/IP and common routing protocols such as OSPF, BGP, HSRP and QoS Expert knowledge of common LAN, WAN, WLAN and SD-WAN architectures and methodologies Expert knowledge of network security including firewalls, intrusion detection and prevention, LAN segmentation and network access controls Expert knowledge of public cloud hosting network features, strong preference given towards Microsoft's Azure platform Proficient in disaster recovery environments and business continuity Experience with Cisco, Palo Alto Firewalls, Palo Alto Panorama, Palo Alto Prisma Access, Meraki, and VeloCloud SDWAN is a strong plus. Please send your resume to Hannah Xu, Senior Technical Recruiter for immediate consideration. Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders - bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

We're looking for a Level 2 Support Technician with solid MSP experience to join a growing team that values expertise, accountability, and continuous learning. If you've worked in a managed services environment supporting multiple clients and thrive in fast-paced, technical settings, this is an opportunity to take your skills to the next level. In this role, you'll handle escalations from Level 1, troubleshoot complex issues across cloud and on-prem systems, and assist with infrastructure improvements and small-scale projects. You'll work hands-on with Microsoft 365, Azure, virtualization, and networking technologies while collaborating with senior engineers to keep client environments secure and stable. What You'll Do Resolve Level 2 tickets across Microsoft 365, Azure, servers, and networks Troubleshoot complex issues and ensure SLA compliance Support migrations, upgrades, and endpoint deployments Collaborate with Level 3 engineers on escalations and projects Document and share best practices for process improvement What You Bring At least 2 years in an MSP or multi-client IT environment Strong knowledge of Microsoft 365, Azure, and Windows Server Experience with ticketing, RMM, and endpoint management tools Excellent troubleshooting, communication, and documentation skills What You'll Get $29/hr - $32/hr with paid overtime Health insurance, PTO, paid holidays, and mileage reimbursement Certification reimbursement and paid study time Bonus opportunities and a supportive, team-focused environment