We are hiring an organized and detailed oriented OfficeManager/Bookkeeper to oversee daily administrative operations and financial management within the organization. The ideal candidate with possess a strong communication, organizational, and leadership skills within officemanagement, bookkeeping. This role requires scheduling, vendor relations and payroll to ensure smooth office functioning and support team development.
You have to be comfortable working alone in an office !!
Responsibilities
Manage daily office operations, including front desk duties.
Oversee calendar management and schedule appointments for staff and clients
Handle bookkeeping responsibilities using QuickBooks, including invoicing, expense tracking, and financial reporting.
Manage payroll processing and human resources functions such as employee records and benefits administration.
Maintain filing systems and ensure proper documentation for all office activities
Qualifications
Proven experience in officemanagement, bookkeeping, or administrative roles with clerical or office background preferred
Strong proficiency in QuickBooks.
Excellent communication skills with professional phone etiquette
Demonstrated supervisory experience with team management capabilities
Ability to handle vendor relations, payroll processing, budgeting, and human resources functions effectively
Exceptional organizational skills with attention to detail in filing, record keeping, and schedule management
Ability to manage multiple priorities efficiently
Prior experience in office experience or administrative support roles required
40 hours a week
Hours: 9am-5pm
Benefits: Paid Time off
$42k-65k yearly est. 2d ago
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Office Administrator
Cleveland Steel Tool 3.8
Office manager job in Cleveland, OH
The Cleveland Steel Tool Company is a privately held family manufacturing company located in Cleveland, OH. We have been in business for 117 years and serve the structural steel, construction, truck frame, farm implement and repair/maintenance industries.
We have an immediate opening for a full-time Office Administrator position in our manufacturing facility located in Cleveland, Ohio. The ideal candidate will be one who has knowledge of office processes and protocol, and experience in coordinating a busy office.
Responsibilities
We are seeking a full-time office admin. Responsibilities will include:
Answering phones
Managing customers' accounts receivables
Entering and coordinating accounts payables
Coordinating information and document flow between departments
Filing
Invoicing daily shipments
Scheduling and maintaining freight pickups
Other responsibilities as needed
Requirements
Pleasant telephone voice/manner, clear speaking voice, outstanding command of the English language, good listening skills
Knowledge or experience in AR/AP
Must be self-motivated, confident, positive and professional when dealing with both internal and external customers
A team player who is flexible and takes pride in their work
Ability to multi-task in a fast-paced environment
Proficiency in Microsoft Office products, Outlook, Word and Excel
Strong math skills, including fractions and metric conversions
A strong work ethic with a positive can-do attitude
Strong problem-solving skills and attention to detail
High School degree required
$28k-39k yearly est. 2d ago
Customer Service Manager - In Office
The Mutters Agency
Office manager job in North Ridgeville, OH
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 14d ago
Dental Office Manager
Smile Brands 4.6
Office manager job in Cleveland, OH
In this role, you'll support our mission of Smiles For Everyone by overseeing daily operations, fostering a positive patient experience, and supporting the success of the team. Schedule (days/hours) Monday - Friday 8am - 5pm Responsibilities * Overseeing patient scheduling, managing collections and receivables, getting supplies and navigating other operational expenses
* Keeping an eye on staff productivity and supporting the team where necessary
* Managing staff trainings on patient care, equipment monitoring, maintenance duties and compliance
Qualifications
* At least one year of experience as an officemanager in a Dental office
* Experience leading a team
* Knowledge of dental terminology
Compensation
$55,000 - $65,000 per year
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$55k-65k yearly Auto-Apply 6d ago
Office Manager
Firstservice Corporation 3.9
Office manager job in Mentor, OH
Benefits: * Bonus based on performance * Competitive salary * Paid time off * Training & development * Health insurance New Year~ New Career! OfficeManager - Flooring & Home Improvement Employment Type: Full-Time with PTO
Salary Range: $40,000-$55,000 + bonus opportunities
Heath Benefits: Stipend offered, if needed
Ready to Build Something Awesome?
This isn't just another desk job - it's a front-row seat to helping grow the Floor Coverings International brand from the ground up in our hometown market.
We're a family-owned, fast-growing flooring and home improvement company looking for a savvy, high-energy Office and Marketing Manager to join us on the journey. You'll wear multiple hats - from local marketing and event planning to running our daily operations - and your ideas will shape how we grow.
If you're an organized go-getter who's equal parts creative and customer-focused, this could be your dream job.
What You'll Do - A Little Bit of Everything, and That's the Fun Part
Marketing & Community Engagement
* Post fresh, engaging content on social (FB, Insta, LinkedIn, etc) that tells our story and highlights our work.
* Plan and host local events - home shows, farmers markets, vendor events
* Coordinate with digital marketing partners to ensure we're hitting the mark online and maximizing our return on ad spend - SEO, ads, web presence.
* Set up meet and greets for the Business Manager to build real relationships with realtors, property managers, contractors, and community organizations.
Operations & OfficeManagement
* Be the welcoming face and voice of our studio - answer calls, greet visitors, manage deliveries.
* Stay on top of the phone system so every call finds the right person.
* Turn website and phone leads into scheduled appointments.
* Order flooring & materials, manage logistics, and enter invoices into QuickBooks.
* Help set up vendor/installer accounts, and support project scheduling.
* Keep us organized in Salesforce and QuickBooks - from lead to close.
* Ensure every customer experience ends on a high note - follow-ups, thank-you notes, and yes… review requests.
What We're Looking For
* 2+ years in office admin, customer service, or marketing (flooring or home services is a big plus).
* Comfortable being independent - you take initiative, stay on top of tasks, and keep things moving.
* A natural storyteller with a love for social media. Bonus: you dabble in content creation or editing.
* Tech-literate and willing to learn - especially with platforms like Salesforce, Quickbooks, Excel, Social Media, phone and payments systems.
* Organized, resourceful, and able to manage multiple balls in the air (without dropping any).
* A people-person - because creating great customer experiences is just who you are.
* Open to attending occasional weekend or after-hours events.
* Forklift experience would be nice, but not necessary.
Why You'll Love Working With Us
* This is your chance to grow with a growing company - and help shape what it becomes.
* We're family-owned and people-first - we care about craftsmanship, community, and culture.
* Your voice will be heard - we welcome ideas, not just task-doers.
* No two days are the same - and we mean that in the best way.
* Competitive pay, performance bonuses, and lots of room to grow your role over time.
Meet Joe and Shelly- owners of Floor Coverings International
Joe and Shelly are a husband-and-wife duo who have been building their business together since 2017. What started as a shared dream has grown into a thriving company with a reputation for excellence-and they are excited to welcome someone new who can be the heartbeat of their team.
Family, loyalty, and honesty are the foundation of everything they do. With a 4.9/5.0 star rating and over 275 (and growing) reviews, Joe and Shelly are proud of the trust they've earned from their customers and community.
Their success is driven by a set of core values they live out every day:
* Do the right thing
* Don't be afraid to fail
* A little bit of venom won't kill you
* Be accountable
* Play to win
* Celebrate
Together, Joe and Shelly are not just building a business-they're building a culture where people feel valued, challenged, and inspired to grow.
If you're a proactive and organized professional with a passion for delivering exceptional service and contributing to a growing business, we want to hear from you! Apply today to become a key member of our Floor Coverings International family in the Mentor area.
$44k-67k yearly est. 8d ago
Dental Office Manager
Fiocca Dental Arts
Office manager job in Cuyahoga Falls, OH
Job Description
Dental OfficeManager: Cuyahoga Falls, OH
Are you looking for an opportunity to let your leadership & dental office experience shine while supporting a dedicated & growing team in a thriving private dental practice?
Welcome to Fiocca Dental Arts where we're proud to serve the Cuyahoga Falls, OH community with care that goes beyond the smile. Our practice is growing, and we've recently added Dr. Ken to our team! We're thrilled to open the door for a dedicated Dental OfficeManager (OM) to join our team.
This role is all about people-you'll help us care for more patients, support our doctor, and make sure every person who walks through our door feels truly cared for.
Rewards & Benefits:
Competitive Salary starting at $25-30+/hr. (commiserate with experience) and access to a competitive bonus plan to help you exceed your financial goals.
Comprehensive Benefit Package including Dental Coverage & Health Insurance
Paid Holidays & Paid Time Off*
401K with up to a 3% company match
Stable & consistent full-time schedule: Monday - Thursday: 7:45 a.m. - 5:00 p.m. (Occasional Fridays, if needed)
Key Responsibilities
Leadership & Operational Management:
Lead, support, and develop team members to ensure that high-quality patient care is consistently delivered.
Oversee the
day-to-day operations
of the practice, including staff training, workflow optimization, and performance monitoring, to create an environment where both patients and employees thrive.
Administrative Management:
Oversee patient scheduling, manage accounts receivables & insurance verification, manage patient records, and ensure compliance with HIPAA regulations
Qualifications & What we are looking for in you …
Experience: Minimum of 2 years of experience leading and managing a dental office.
Communication Skills: Excellent verbal and written communication skills, with the ability to handle sensitive patient interactions.
Organizational Skills: Strong attention to detail and ability to multitask in a fast-paced environment.
Customer Service: A friendly, patient-centric approach with the ability to create positive experiences for all patients.
Skills:
Denticon
Benefits:
Medical
Dental
Vision
401k
PTO
Compensation:
$25-$30/hour
$25-30 hourly 2d ago
Dental Office Manager
Sonrava Health
Office manager job in Akron, OH
We are looking for a Dental OfficeManager to join our team! As a Dental OfficeManager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience.
Responsibilities
* Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
* Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
* Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
* Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
* Ensure compliance with health and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
* Minimum of high school diploma or equivalent required; bachelor's degree preferred
* 2+ years of leadership/management experience, dental experience preferred
* Strong communication and customer service skills to deliver an exceptional experience
* Proven leadership abilities, relationship building skills and team motivation
* Excellent multi-tasking and organizational skills
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$46k-69k yearly est. Auto-Apply 60d+ ago
Dental Office Manager
Sonrava
Office manager job in Akron, OH
We are looking for a Dental OfficeManager to join our team!
As a Dental OfficeManager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience.
Responsibilities
Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
Ensure compliance with health and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Minimum of high school diploma or equivalent required; bachelor's degree preferred
2+ years of leadership/management experience, dental experience preferred
Strong communication and customer service skills to deliver an exceptional experience
Proven leadership abilities, relationship building skills and team motivation
Excellent multi-tasking and organizational skills
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$46k-69k yearly est. Auto-Apply 30d ago
Business Office Manager
Newvista Behavioral Health 4.3
Office manager job in Cleveland, OH
Job Address:
2301 Scranton Rd Cleveland, OH 44113
Business OfficeManager
Help us reach out and make a difference in the lives of children at Kids Thrive.
The Role Itself
Manages assigned accounts effectively and seeks new referral sources.
Coordinates admissions with facility departments, attending BD team and sub-committee meetings.
Develops business plans for assigned accounts, participating in community programs and marketing events.
Assists in maintaining the marketing budget and informs referral sources of program changes.
Consistently markets the facility for community awareness and demonstrates fiscal responsibility.
Tracks and monitors individual performance in CRM.
Who we are
At Kids Thrive, we create a safe and therapeutic cocoon, surrounding each child with an intensive degree of individual treatment sessions and group therapy, enabling the child to assist each child with building relationships, repairing regulation, and improving their behaviors.
It is our honor to be a part of fostering the beauty innate in each child, enabling them to take flight and thrive; in school, at home and in life.
Our compassionate providers at Kids Thrive specialize in supporting a high-acuity early childhood population. With a focus on both group and individual services, our dedicated professionals provide a safe and nurturing environment where young minds can flourish.
Perks with us!
Medical Packages with Rx - 3 Choices
Flexible Spending Accounts (FSA)
Dependent Care Spending Accounts
Health Spending Accounts (HSA) with a company match
Dental Care Program - 2 choices
Vision Plan
Life Insurance Options
Accidental Insurances
Paid Time Off + Paid Holidays
Employee Assistance Programs
401k with a Company Match
Offering Daily Pay
Education + Leadership Development
Up to $15,000 in Tuition Reimbursements
Student Loan Forgiveness Programs
$49k-71k yearly est. Auto-Apply 27d ago
Office Manager
Phoenix Group Home, LLC 4.8
Office manager job in Cleveland, OH
OfficeManagerJob Description
RESPONSIBILITIES
Administrative Management:
• Oversee the day-to-day administrative functions of the clinic, including scheduling, record-keeping, and data
management.
• Coordinate and manage appointments for patients, therapists, and other healthcare providers.
• Maintain accurate and confidential patient records, ensuring compliance with all relevant legal and regulatory
requirements.
• Implement and maintain efficient office procedures to optimize workflow and productivity.
• Work with Regional Leadership to identify and develop operational improvements .
• Oversee designated Client Tracking Logs
Staff Support:
• Provide support to clinic staff, fostering a positive and collaborative work environment.
• Under the direction of Operations and Regional leadership, facilitate staff training, as appropriate, and
development opportunities to ensure continuous improvement and professionalism.
• Assist in the recruitment and onboarding process for new employees.
• As directed and identified by Regional Leadership, assist in monitoring and evaluating performance of staff on an
ongoing basis in accordance with applicable performance standards and in compliance with PA TH Behavioral
Health policies.
Financial Management:
• Monitor and manage the clinic's budget, including support to the Billing team with handling invoices, billing
corrections, and insurance claims processing.
o Audit billing, insurance, verifications, and client accounts in Carelogic
Patient Support:
• Greet and assist patients, making them feel comfortable and supported during their visit.
• Address patient inquiries, schedule appointments, and ensure an efficient check-in and check-out process.
• Handle patient complaints and concerns, ensuring timely resolution and a high level of customer service.
Compliance and Regulation:
• Ensure compliance with relevant healthcare laws, regulations, and industry standards.
• Stay updated on changes in healthcare regulations and implement necessary adjustments to clinic policies and
procedures.
Inventory and Supplies Management:
• Maintain an organized inventory of office and medical supplies, ordering new stock as needed.
• Ensure the clinic's environment is clean, tidy, and conducive to the well-being of patients and
staff.
IT and Technology:
• Collaborate with IT support to maintain and troubleshoot office equipment, software, and
computer systems.
Business Development:
• Partnership Development:
1. Build and maintain relationships with various stakeholders, including healthcare professionals,
community organizations, schools, and potential referral sources.
2. Collaborate with these stakeholders to create partnerships that enhance the clinic's visibility
and reputation in the community.
• Outreach and Community Engagement:
1. Organize and participate in outreach events, workshops, and presentations to educate the
community about mental health and the services provided by the clinic.
2. Engage with community members, organizations, and potential clients to build trust and foster a
positive reputation for the clinic.
• Performance Tracking and Reporting:
1. Monitor and analyze the effectiveness of business development strategies and marketing
initiatives, providing regular reports and recommendations to management.
2. Work closely with the clinical team and management to align business development efforts with
the clinic's mission and objectives.
3. Oversee Referral Partner relationships: Monitor weekly contact with referral partners and ensure
Office Coordinators are doing their due diligence
• Assume other projects or responsibilities as assigned by Regional Leadership.
QUALIFICATIONS:
Education:
• Preferred: Bachelor's degree in Healthcare Administration, Business Management, or a related
field.
• Required: High school diploma with experience as noted below.
Certification:
• Must hold active CPR certification
Experience/Skills:
• Proven experience in officemanagement, preferably in a healthcare or mental health setting.
• Strong understanding of healthcare regulations, compliance, and patient confidentiality.
• Excellent organizational and time management skills, with the ability to multitask effectively.
• Compassionate and empathetic approach when dealing with patients and staff.
• Proficiency in using office software (e.g., Microsoft Office Suite) and knowledge of electronic
medical record (EMR) systems.
• Outstanding communication and interpersonal abilities.
• Demonstrated leadership skills and the ability to work collaboratively with a diverse team.
Physical Effort:
• Requires working under stressful conditions or with interruptions.
• Requires sitting, viewing computer monitors and keyboarding.
• Must be able to lift 25 pounds
Background:
• Must pass all federal and state background checks. Educational and work history will be
confirmed in compliance with company policies. Required to pass all pre-employment testing.
$49k-73k yearly est. 6d ago
Office Manager
Agentis Longevity
Office manager job in Cleveland, OH
Job Description
Practice Manager We're Mantality Health, an Agentis Longevity Practice Agentis Longevity is pioneering care in hormone optimization therapy, peptides, exosomes, and other longevity-centric treatments - advancing patients to live longer, healthier, happier lives. We are here to transform longevity care as a trusted clinical partner for you.
Mantality Health is one of our premier men's health practices across the Midwest delivering exceptional clinical care to our patients over the past 10+ years. We are dedicated to helping men live more powerful lives through hormone replacement therapy & additional medical services.
We're Looking for You
As the Practice Manager at Agentis, you are the heartbeat of the practice. You will be responsible for running day-to-day operations with a focus on maintaining a consistent, high-touch patient experience that reflects the Agentis brand. This role requires a proactive leader who is as comfortable solving logistical problems as they are in cultivating a service-first, patient-centered, & team-obsessed culture.
Who You Are
You embody Agentis & Mantality values and demonstrate key competencies that ensure both patient and team success. Our values are essential for how we hire, lead, collaborate, and succeed together every day. Our Practice Managers create a space for our patients to receive the care they need and show up with a driven & positive mindset rooted in our mission, vision, and values.
Our Values
Integrity in Practice: We uphold the highest standards by proactively seeking solutions to improve lives. By shifting from a reactive to a preventative healthcare model, we ensure our actions consistently meet our patients' needs.
Mission for Excellence: Excellence is at the heart of everything we do, driving us to achieve peak performance. We are committed to continuously advancing health and wellness, always striving for the next level.
Passion for Impact: We believe in taking an active role in one's own well-being to drive breakthroughs. By focusing on quality outcomes, we provide hope and lasting health that leads to life-changing impacts for our patients.
Accessibility: We make the transformative power of health accessible to patients nationwide, ensuring their needs are met as they take control of their well-being. By providing resources, guidance, affordability, and transparency, we empower patients to live longer and live well as they age.
Clinical Quality: We focus on continuous improvement through innovation. We set the benchmark for Industry leading-quality, patient-centered care.
Teamwork: By working together, we create comprehensive solutions that address the diverse needs of our patients, driving better outcomes and a stronger impact.
What You'll Do
Practice Operations & Brand Representation
Oversee all aspects of daily practice operations including opening/closing procedures, staff management, and scheduling workflows.
Ensure the environment reflects the Agentis standard - clean, efficient, and welcoming.
Represent the Agentis brand with professionalism and integrity at every patient and staff touchpoint.
Patient Experience & Culture
Cultivate a positive, team-based culture within the practice that prioritizes empathy, education, and efficiency.
Work closely with the front desk and Patient Experience Specialist to ensure every patient interaction is seamless and supportive.
Inventory & Administrative Oversight
Manage ordering and tracking of medical supplies, retail inventory, and office necessities.
Oversee front desk associates, setting expectations for performance, communication, and organization.
Maintain accurate and up-to-date patient records in the practice systems.
Financial Operations
Process patient payments and support billing workflows in coordination with the central billing team.
Track and reconcile daily revenue, ensuring all financial processes are followed with precision.
Performance & Outreach
Work closely with the Provider to fill 75%+ of available appointment slots through local outreach, recall, and rescheduling.
Monitor and report key operational and clinical KPIs including:
Practice Revenue
Net Promoter Scores (NPS) for both Practice and Providers
Clinical Protocol Adherence at 95%+ consistency
What You Have
2-4 years of experience managing operations in a healthcare, wellness, or retail setting.
Strong leadership and organizational skills with the ability to juggle multiple priorities in a fast-paced environment.
Familiarity with EMR, scheduling, CRM, and POS systems.
Ability to manage a team with empathy, structure, and accountability.
Passion for health, wellness, and helping others live longer, healthier lives.
Measures of Success
Patient Satisfaction
Patient Retention & Growth
Team Member Retention
Practice revenue growth YoY
Cost & Supplies Management
What We Offer
Full-time position on-site in our premier practices
Healthcare & Financial Wellness Benefits
Paid Time Off to recharge
Ongoing training, mentorship, & growth opportunities
Pay Range
$70,000 - $80,000 Annual Base Salary + Bonus opportunity aligned with practice patient & revenue targets
Check us Out
Agentislongevity.com
Mantalityhealth.com
Powered by JazzHR
pd INv2imYK
$70k-80k yearly 27d ago
Business Office Supervisor
Case Western Reserve University 4.0
Office manager job in Cleveland, OH
Strong Internal Identified A strong internal candidate has been identified. Salary Grade Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $20.68 per hour, depending on qualifications, experience, department budgets, and industry data.
Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.
Job Description
POSITION OBJECTIVE
Working under general direction, the Business Office Supervisor reports to the director and assistant directors and is responsible for administrative, finance and business operations for the Animal Resource Center (ARC), to provide administrative support to the department. The business office supervisor will lead the other department assistants and will assist with overall financial operations in collaboration with the Administrative Manager. Duties include assistance with purchasing, billing, cost containment, cost accounting, balancing budget and weekly attendance review.
This position is subject to compliance regulations of the Animal Welfare Act, Public Health Service Policy, AAALAC guidelines, the State of Ohio Veterinary Practice Act, Federal Drug Enforcement Administration regulatory guidelines, US Food and Drug Administration Center for Veterinary Medicine regulations and other applicable regulatory guidelines. The Animal Resource Center is an essential division to research conducted within Case Western Reserve University and specifically by the School of Medicine.
ESSENTIAL FUNCTIONS
* Independently address all account inquiries from financial authorized users, and other university departments related to account management, purchasing, billing, cost containment, cost accounting and budgeting. Provide administrative leadership for administrative operations in collaboration with the Assistant Director for ARC Operations. Has the authority to make exceptions to the policy under certain circumstances and escalate matters to the assistant director as required. (20%)
* Supervise clerical and reception staff, ensuring a welcoming service center environment is provided to university staff and visitors. (15%)
* Process complex and highly confidential information which includes department accounts, financials, and audit transactions to assure policy and regulatory compliance. Process the monthly close, auditing and follow up of accounts receivable. (10%)
* Assist with the management of accounts payable functions, including P-card and Smart Cart transactions. Maintain accurate and up-to-date records for purchases and reconcile P-card statements. (8%)
* Relay information on sensitive matters to constituents, external or within the university as the assistant liaison for the ARC with the School of Medicine and the university regarding any financial operations. (8%)
* Assist in preparing budgets, reconcile monthly expense statements, budget analysis/ forecasting, expense reports. Will be responsible for submission of Travel and Expense reports. (6%)
* Provide coverage of the operations for animal procurement. Facilitate communications between the principal investigators/ research staff, vendors, and university administration. Place orders with vendors. Create and maintain detailed records of over $100,000 monthly spend via software solutions. (6%)
* Ensure the department maintains compliance to university policies and other regulatory guidelines regarding purchasing and inventory. (6%)
* Coordinate and oversee the ARC employee Occupational Health Program which includes annual safety training, respirator training, TB and Rabies testing and Hearing Conservation. (8%)
* Maintain confidential records which include department financials and personnel files. Weekly preparation and review of employee attendance data entry. (7%)
NONESSENTIAL FUNCTIONS
* Perform inventory census scanning and census reporting. Review census reports for errors and correct inventory issues. (2%)
* Administer the receipt of control and prescription drugs from vendors. Verify and log drug ownership in accordance with Case Western Reserve University policy and federal regulations. Maintain drug security until drug is moved to proper holding location. (2%)
* Perform other duties as assigned. (2%)
CONTACTS
Department: Continuous contact with the director, and Assistant Directors, ARC department assistants, training and compliance staff, clinical veterinarians, veterinary technicians, husbandry and facility managers, and animal care staff.
University: Frequent contact with investigators and research staff, and department administrative staff. Regular contact with the School of Medicine Management Center including Finance and Planning staff, and with University Procurement and Distribution Services staff.
External: Continuous contact with vendors
Students: Infrequent contact.
SUPERVISORY RESPONSIBILITY
Supervision of 2 department assistant staff employees. Oversee general operations of clerical staff.
QUALIFICATIONS
Education and Experience: Bachelor's degree in accounting and prefer related experience; OR Associate's degree and 2 to 3 years of related experience OR High school education and 5 years of related experience.
REQUIRED SKILLS
* Knowledge of accounting principles and practices. Ability to use mathematics to solve problems.
* Working knowledge of complex administrative practices and procedures.
* Familiarity with animal research and general research protocols a plus.
* Familiarity with animal research or related regulations and guidelines is preferred.
* Professional and effective verbal and written communication skills.
* Strong interpersonal skills: ability to work and communicate with various individuals from a broad spectrum of disciplines, technical and educational backgrounds within the department, school and university, and with individuals outside the university.
* Strong organization skills: ability to multi-task, prioritize, and meet deadlines. Must demonstrate time-management, efficiency and attention to detail and accuracy.
* Excellent administrative skills: ability to maintain effective working relationships and address the potential and current needs of the department.
* Ability to lead, train, work with, elicit cooperation from, and maintain awareness of communication and learning styles of individual staff members.
* Ability and willingness to learn and apply new ideas, processes, policies, functions, etc. Must be highly motivated and a self-starter. Must demonstrate the ability and willingness to learn and become familiar with policies, regulations, procedures and practices within the ARC.
* Ability to work effectively independently and collaboratively within a team.
* Ability to work with sensitive information and maintain confidentiality.
* Ability to work in a fast-paced, changing environment, and conform to shifting priorities, demands and timeline. Must be flexible in order to respond to project adjustments and alterations promptly and efficiently. Must be able to adapt to varying workloads and respond appropriately to stressful situations.
* Proven ability to follow-through on assigned projects and provide timely follow-up as needed.
* Proficiency in Microsoft Office (Word, Excel, PowerPoint, Access), database applications for database management, and with internet navigation. Ability to learn and apply software programs and applications as needed.
* Willingness to learn and utilize Artificial Intelligence (AI).
* Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
* Ability to meet consistent attendance.
* Ability to interact with colleagues, supervisors and customers face to face.
WORKING CONDITIONS
General office environment. The employee will perform repetitive motion using computer mouse and keyboard to type. Will conduct work in an animal research facility as needed. This position may have direct or indirect contact with animals, including rodents, rabbits, dogs, cats, pigs, sheep, goats, and non-human primates. This position may have direct contact with or have exposure to the following hazards: bloodborne pathogens, chemicals, infectious agents, select agents, radioactive materials, X-ray, human blood and tissue, animal blood and tissue, and formaldehyde. May be required to use personal protective equipment, including standard lab coat, gloves and safety glasses when appropriate. This position requires baseline evaluation of hearing and vision. This position may require the use of a respirator. This position may be required to drive or travel to satellite facilities at MetroHealth Medical Center and the VA Medical Center, as well as transport biohazardous waste including clinical samples, human blood or tissue, animals, contaminated equipment, etc. This position is subject to an FBI check and fingerprinting.
EEO Statement
Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.
Reasonable Accommodations
Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at ************ to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.
.
$20.7 hourly 4d ago
HR/Business Office Director (Full Time)
Vitalia Senior Residences at Strongsville
Office manager job in Strongsville, OH
“After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. It's home-like environment is not just for the residents but for the team members as well. From day one you embrace the core values, and you see how they impact residents' quality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friends with this team, and I can happily say I love my job and enjoy coming to work.”
-Arrow Team Member
Position- Business Office Director
Position Type- Full Time
Location: Strongsville, Ohio
Salary: $60,000 - $72,800
Shift Schedule- Monday - Friday 8 am - 5 pm
Rotating Manager On Duty: Saturday & Sunday 10 am - 2 pm
Come join our team at Vitalia Senior Residences at Strongsville located at 21452 Royalton Rd. Strongsville, Ohio 44149!
We are looking for someone (like you):
Put the Human in Human Resources: Direct and maintain secure confidential human relations systems for the community - all while providing first-class customer service.
Be a Hiring Hero: Responsible for grassroots recruitment efforts as well as working with Recruitment and department heads to find the best possible talent for open employment positions while ensuring compliance throughout the hiring process.
Be A Radical Resource: Provide oversight, training, and encouragement to all levels of staffing at the community while setting an example each day of Arrow's core values.
What are we looking for?
You must be at least eighteen (18) years of age.
You shall have a high school diploma, or equivalent.
Experience in human resources management, including payroll and employee training.
Able to read, write, understand, and communicate in English at a minimum of 12th grade proficiency.
You will possess clear verbal and written communication skills.
Able to follow written and verbal directions and apply practical solving skills if needed.
You will have a positive and energetic attitude.
You must be professional in appearance and conduct.
You can follow written and verbal directions and apply practical solving skills if needed.
You must be comfortable sitting at a desk between four and six hours a day, as this position is sedentary.
You must have the ability to frequently lift and/or move items up to 25 pounds.
You must be criminally cleared.
Be in good health and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than six (6) months prior to or seven (7) days following employment. Must test free from pulmonary tuberculosis at time of health screening.
Employment Benefits (We value our benefits):
Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment.
Medical, Dental, Vision insurance (1st of the month following 60 days of employment-Full Time)
Disability insurance (Full Time)
Employee assistance program
Weekly Employee Recognition Program
Life insurance (Full Time)
Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year)
Tuition Reimbursement (after 90 days for FT AND PT employees)
Employee Referral Program (FT, PT, and PRN)
Complimentary meal each shift (FT, PT, and PRN)
Daily Pay Option
Direct Deposit
Did we mention that we PROMOTE FROM WITHIN?
Do you want to see how much fun we are at Vitalia Strongsville? Please visit us via Facebook:
********************************************
Or, take a look at our website: ********************************
Have questions? Want to speak to someone directly? Reach out by calling/texting your own recruiter, Cemma Hurn: ************.
Click here to hear about Arrow's Core Values!
About the company
Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 33 properties currently in 6 states (Missouri, Kansas, Iowa, Illinois, Ohio, Arkansas) and employs nearly 1,900 employees!
Arrow Senior Living YouTube-Click Here
Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age, or handicap, except as limited by state and federal law.
#INDHP
Keywords: officemanager, director, business officemanager, HR, administrative, management, business office director, accounting, payroll, assisted living, senior living, human resources, HR manager, human resources coordinator
$60k-72.8k yearly Auto-Apply 60d+ ago
HR/Business Office Director (Full Time)
Vitalia Senior Residences at Westlake
Office manager job in Westlake, OH
“After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. It's home-like environment is not just for the residents but for the team members as well. From day one you embrace the core values, and you see how they impact residents' quality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friends with this team, and I can happily say I love my job and enjoy coming to work.”
-Arrow Team Member
Position- Business Office Director
Position Type- Full Time
Location: Westlake, Ohio
Starting Salary- $60,000-$72,800
Shift Schedule- Monday-Friday 8am-5pm
Manager on Duty Weekend Rotation 10am-2pm
Come join our team at Vitalia Senior Residences at Westlake located at 26695 Center Ridge Rd. Westlake, Ohio 44145!
We are looking for someone (like you):
Put the Human in Human Resources: Direct and maintain secure confidential human relations systems for the community - all while providing first-class customer service.
Be a Hiring Hero: Responsible for grassroots recruitment efforts as well as working with Recruitment and department heads to find the best possible talent for open employment positions while ensuring compliance throughout the hiring process.
Be A Radical Resource: Provide oversight, training, and encouragement to all levels of staffing at the community while setting an example each day of Arrow's core values.
What are we looking for?
You must be at least eighteen (18) years of age.
You shall have a high school diploma, or equivalent.
Experience in human resources management, including payroll and employee training.
Able to read, write, understand, and communicate in English at a minimum of 12th grade proficiency.
You will possess clear verbal and written communication skills.
Able to follow written and verbal directions and apply practical solving skills if needed.
You will have a positive and energetic attitude.
You must be professional in appearance and conduct.
You can follow written and verbal directions and apply practical solving skills if needed.
You must be comfortable sitting at a desk between four and six hours a day, as this position is sedentary.
You must have the ability to frequently lift and/or move items up to 25 pounds.
You must be criminally cleared.
Be in good health and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than six (6) months prior to or seven (7) days following employment. Must test free from pulmonary tuberculosis at time of health screening.
Employment Benefits (We value our benefits):
Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment.
Medical, Dental, Vision insurance (1st of the month following 60 days of employment-Full Time)
Disability insurance (Full Time)
Employee assistance program
Weekly Employee Recognition Program
Life insurance (Full Time)
Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year)
Tuition Reimbursement (after 90 days for FT AND PT employees)
Employee Referral Program (FT, PT, and PRN)
Complimentary meal each shift (FT, PT, and PRN)
Daily Pay Option
Direct Deposit
Did we mention that we PROMOTE FROM WITHIN?
Do you want to see how much fun we are at Vitalia Westlake? Please visit us via Facebook:
****************************************
Or, take a look at our website: ****************************
Have questions? Want to speak to someone directly? Reach out by calling/texting your own recruiter, Kim Piaggio: ************.
Click here to hear about Arrow's Core Values!
About the company
Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 33 properties currently in 6 states (Missouri, Kansas, Iowa, Illinois, Ohio, Arkansas) and employs nearly 1,900 employees!
Arrow Senior Living YouTube-Click Here
Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age, or handicap, except as limited by state and federal law.
#INDHP
Keywords: officemanager, director, business officemanager, HR, administrative, management, business office director, accounting, payroll, assisted living, senior living, human resources, HR manager, human resources coordinator
$60k-72.8k yearly Auto-Apply 42d ago
Office Manager - State Farm Agent Team Member
Christina Estes-State Farm Agent
Office manager job in North Ridgeville, OH
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
ROLE DESCRIPTION: As OfficeManager - State Farm Agent Team Member with Christina Estes - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Christina Estes - State Farm Agent is eager to bring aboard your collaborative presence.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
QUALIFICATIONS:
Excellent communication skills - written, verbal, and listening
Highly organized and detail-oriented
Experience in customer service required
Experience in managing customer service preferred
Experience in sales preferred
Proactive in problem-solving
Able to work in and manage a team environment
Experience in Windows computer applications
Able to coordinate and collaborate with others to achieve agency goals.
Able to succeed in a fast-paced environment
Property and Casualty License
Life and Health License
BENEFITS:
Paid time off (holidays and personal/sick days)
Salary/hourly plus commission/bonus
Growth potential/opportunities for advancement within my agency
$32k-50k yearly est. 1d ago
Office Manager
The Dental Studio of Avon Lake
Office manager job in Avon Lake, OH
The Dental Studio of Avon Lake is looking for a Dental OfficeManager to join our team. The OfficeManager is responsible for overseeing the general administrative functions, insurance breakdowns, and payment input.
The ideal candidate will have prior administrative experience working in a dental office supporting multiple levels of employees. He/she greets visitors and should present an accessible and approachable tone as well as have excellent communication skills. The ideal candidate has a healthy initiative, can multitask, and can anticipate needs.
Responsibilities:
Treatment Plan Coordination - Will work up treatment plans for patients and verify insurance coverage.
Scheduling - Set and monitor the schedule for the office including doctors and hygienists.
Manage - Organize company events, meetings, and conferences. Supervise, monitor and delegate work to administrative staff as needed. Create a system for the team to be able to locate and review any files or records. Organize onboarding programs for new employees. Create and maintain the office budget.
Coordination - Respond to correspondence, complaints and inquiries. Provide backup support to other administrative staff as needed including answering phones, sorting and distributing mail, and preparing documents.
Supplies - Order and maintain all office-related supplies, including furniture, letterhead and new supplies as needed. Deliver or order food or drinks as needed for events.
Requirements:
Dental experience is required.
A high school diploma or equivalent is required; Associate degree preferred
Three years of previous officemanagement experience
Superb communication skills
About The Dental Studio of Avon Lake:
The Dental Studio of Avon Lake is a general dental office dedicated to providing excellent dental care to the West side of Cleveland and surrounding areas. Our employees enjoy a work culture that promotes patient care, a positive mentality, team atmosphere, and a fulfilling career.
The Dental Studio of Avon Lake benefits include health care, paid time off, retirement savings and professional development.
$32k-50k yearly est. Auto-Apply 60d+ ago
Office Manager
Apex Dermatology and Skin Surgery Center LLC
Office manager job in Akron, OH
Job Description
Apex Skin is a physician-led and rapidly growing dermatology practice committed to delivering exceptional patient experiences. We are seeking an experienced and motivated for our Canton A location. The OfficeManager will drive operational excellence, financial performance, and regulatory compliance within a high-volume dermatology practice. The OfficeManager oversees daily clinical and administrative operations, staff leadership and development, budgeting and revenue cycle performance, and policy implementation to ensure efficient workflows and exceptional patient care. The OfficeManager serves as the primary liaison between Providers, staff, and Regional Leadership, ensuring alignment, accountability, and continuous improvement.
Schedule
Full-time, [5 days per week]
Monday - Friday
One rotating Saturday a Month
Key Responsibilities
Lead and manage all clinical and administrative staff, including hiring, onboarding, training, scheduling, performance management, and payroll approval.
Foster a positive, high-performing culture through coaching, team huddles, and clear communication.
Oversee daily office operations to ensure optimal patient flow, service excellence, and operational continuity.
Serve as the primary clinical and operational liaison for Providers, the Regional Manager, and cross-functional teams.
Maintain full P&L responsibility, including budgeting, expense control, billing oversight, and revenue cycle optimization.
Ensure strict compliance with OSHA, HIPAA, MIPS, and all regulatory requirements; maintain audits, logs, and documentation standards.
Monitor clinical documentation, chart audits, dashboards, and performance metrics; analyze data and report trends to leadership.
Oversee MA and MR training programs, ensuring competency validation, documentation, and continuous education.
Manage provider schedules, smart scheduling optimization, and collaboration with Call Center leadership on triage and scheduling protocols.
Maintain medical supply inventory and approve all ordering to support uninterrupted clinical operations.
Support practice growth through collaboration with internal departments, marketing initiatives, and patient engagement strategies.
Step into clinical or front-office functions as needed to ensure seamless operations.
Travel as required and perform additional duties as assigned by the Regional Manager.
Qualifications
5+ years of medical officemanagement or healthcare leadership experience.
Proven ability to lead, coach, and develop teams in a fast-paced, patient-centered environment.
Strong financial acumen with demonstrated experience in revenue cycle management and insurance operations.
Advanced communication, problem-solving, and conflict-resolution skills.
Proficiency with EHR systems, Microsoft Office (including Excel), and reporting tools.
Data-driven mindset with the ability to analyze metrics and implement operational improvements.
High school diploma or equivalent required; Bachelor's degree in Healthcare Administration, Business, or a clinical certification (LPN, CMA) preferred.
Career Growth Opportunities
Motivated OfficeManagers may pursue:
Opportunities to grow into multisite or regional management positions over time
Apex Skin provides training, mentoring, and development opportunities for individuals who demonstrate skill, reliability, compassion, and a commitment to exceptional patient care.
Physical Requirements & Work Environment
Prolonged periods of sitting at a desk and working on a computer, with frequent standing, walking, and movement within the office
Manual dexterity for typing, data entry, and handling office equipment
Ability to speak clearly, hear callers, and interact with patients in person
Visual acuity sufficient to read patient information and EMR screens
Ability to occasionally lift up to 20 pounds (e.g., office supplies)
Work performed in a professional medical office setting with regular interaction with patients, providers, and staff
Fast-paced environment requiring multitasking, attention to detail, and calm communication
Exposure to cleaning supplies, office equipment, and moderate noise levels
Must adhere to all health and safety policies, including infection control standards
Apex Skin Culture
Apex Skin fosters a collaborative, patient-first environment built on compassion, clinical excellence, and teamwork. We believe in a respectful and supportive workplace where employees feel valued, trusted, and empowered to contribute to exceptional patient experiences and meaningful clinical care.
Employee Health & Safety Requirements:
All patient-facing employees are required to provide proof of a TB test within the past 12 months and an annual flu vaccination as part of Apex Skin's employee health and safety protocols. The Hepatitis B vaccination series is also strongly recommended for clinical staff due to potential occupational exposure risks. Apex Skin complies with federal and Ohio law by providing reasonable accommodations for medical conditions or sincerely held religious beliefs that prevent vaccination. Employees seeking an accommodation should contact Human Resources for more information.
Equal Employment Opportunity Statement:
Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$32k-50k yearly est. 4d ago
Office Manager
Floor Coverings International-JDR
Office manager job in Mentor, OH
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Paid time off
Training & development
Health insurance
New Year~ New Career!
OfficeManager Flooring & Home Improvement
Location: 8805 East Ave. Mentor, OH 44060
Employment Type: Full-Time with PTO
Salary Range: $40,000-$55,000 + bonus opportunities
Heath Benefits: Stipend offered, if needed
Ready to Build Something Awesome?
This isnt just another desk job its a front-row seat to helping grow the Floor Coverings International brand from the ground up in our hometown market.
Were a family-owned, fast-growing flooring and home improvement company looking for a savvy, high-energy Office and Marketing Manager to join us on the journey. Youll wear multiple hats from local marketing and event planning to running our daily operations and
your ideas will shape how we grow.
If youre an organized go-getter whos equal parts creative and customer-focused, this could be your dream job.
What Youll Do A Little Bit of Everything, and Thats the Fun Part
Marketing & Community Engagement
Post fresh, engaging content on social (FB, Insta, LinkedIn, etc) that tells our story and highlights our work.
Plan and host local events home shows, farmers markets, vendor events
Coordinate with digital marketing partners to ensure were hitting the mark online and maximizing our return on ad spend SEO, ads, web presence.
Set up meet and greets for the Business Manager to build real relationships with realtors, property managers, contractors, and community organizations.
Operations & OfficeManagement
Be the welcoming face and voice of our studio answer calls, greet visitors, manage deliveries.
Stay on top of the phone system so every call finds the right person.
Turn website and phone leads into scheduled appointments.
Order flooring & materials, manage logistics, and enter invoices into QuickBooks.
Help set up vendor/installer accounts, and support project scheduling.
Keep us organized in Salesforce and QuickBooks from lead to close.
Ensure every customer experience ends on a high note follow-ups, thank-you notes, and yes review requests.
What Were Looking For
2+ years in office admin, customer service, or marketing (flooring or home services is a big plus).
Comfortable being independent you take initiative, stay on top of tasks, and keep things moving.
A natural storyteller with a love for social media. Bonus: you dabble in content creation or editing.
Tech-literate and willing to learn especially with platforms like Salesforce, Quickbooks, Excel, Social Media, phone and payments systems.
Organized, resourceful, and able to manage multiple balls in the air (without dropping any).
A people-person because creating
great
customer experiences is just who you are.
Open to attending occasional weekend or after-hours events.
Forklift experience would be nice, but not necessary.
Why Youll Love Working With Us
This is your chance to grow with a growing company and help shape what it becomes.
Were family-owned and people-first we care about craftsmanship, community, and culture.
Your voice will be heard we welcome ideas, not just task-doers.
No two days are the same and we mean that in the best way.
Competitive pay, performance bonuses, and lots of room to grow your role over time.
Meet Joe and Shelly- owners of Floor Coverings International
Joe and Shelly are a husband-and-wife duo who have been building their business together since 2017. What started as a shared dream has grown into a thriving company with a reputation for excellenceand they are excited to welcome someone new who can be the heartbeat of their team.
Family, loyalty, and honesty are the foundation of everything they do. With a 4.9/5.0 star rating and over 275 (and growing) reviews, Joe and Shelly are proud of the trust theyve earned from their customers and community.
Their success is driven by a set of core values they live out every day:
Do the right thing
Dont be afraid to fail
A little bit of venom wont kill you
Be accountable
Play to win
Celebrate
Together, Joe and Shelly are not just building a businesstheyre building a culture where people feel valued, challenged, and inspired to grow.
If youre a proactive and organized professional with a passion for delivering exceptional service and contributing to a growing business, we want to hear from you! Apply today to become a key member of our Floor Coverings International family in the Mentor area.
$32k-50k yearly est. 8d ago
Office Manager - HAPA
Performance Academies 3.8
Office manager job in Cleveland, OH
Job DescriptionJob title
OfficeManager
Classification
Non-Exempt
Reports to
Principal
Organization Unit
Administration
Approved by
Human Resources
Effective date
5/8/2025
Job Purpose The School OfficeManager is the gate-keeper of the school office, providing a warm and welcoming atmosphere for students, staff, parents and visitors. He or she also completes administrative tasks and supports the school administration.
Duties and Responsibilities
Include but not limited to:
Domain A- Core Responsibilities
Prepare for and manage all files needed for State and Federal audits, FTE audits, food audits, file reviews and CSADM audits for assigned school(s).
Maintain and manage student files including student enrollment records, medical records, achievement records, and other appropriate student data as required (including, but not limited to, proof of residency, student immunizations, birth certificate, social security number, and proof of custody).
Must request and obtain a COMPLETE student file for all new students that had attended a previous school or educational facility.
Work in conjunction with EMIS Coordinator, Administrative Coordinator, and Grade Books/Attendance Coordinator regarding audits, attendance, data submission, and record keeping.
Monitor and submit McKinney-Vento paperwork for homeless students per the McKinney-Vento Homelessness Assistance Act.
Keep accurate records of food service reimbursements for the Federal Food Service Program. Track, maintain, and report Free and Reduced Lunch programs in a timely manner.
Coordinate and assist student transportation with local transportation departments.
Administer medication, only if required, and only as expressly outlined in Student Handbook. Keep all medications locked and maintain all medical documentation, including, but not limited to, notes and records of each time medication(s) is dispensed/administered, name(s) of all medications administered, dosages, parent consent letters, doctors' consent letters, etc.
No over the counter (ie., Tylenol, Neosporin, Advil, Motrin, other) or other medications may be dispensed to students or staff even without express written consent of a physician.
Serves as school “gatekeeper” for all student records. OM must maintain and require a sheet for staff to sign in and sign out all office files. All requests from school districts for student records must be complied with within 48 hours.
Mails home all pertinent letters to parents and students as required by Principal and Superintendent, including, but not limited to, summer enrollment confirmation letters, open house notifications, HQT letters, Title I program notification letters, “Dragon Grams”, student absences/truancy notifications
By November 1st, Kindergarteners and 7th graders have submitted all appropriate immunization records that meet the State of Ohio Department of Health's immunization schedule.
By November 1st, K-1 students have received all necessary vision and hearing screenings to meet State requirements ODH Vision screening requirements and ODH Hearing screening requirements.
Domain B- Time Management
Generate enrollment reports weekly, student-in-seats reports weekly, lunch reports monthly. Provide regular enrollment updates as needed to the Superintendent and Principal.
Ensure that all pertinent forms are received in the office within 2 weeks of student start date.
Answer school phones in a timely and professional manner. Ensures school voicemail is accurate and current.
Return all parent inquiries for enrollment applications within 24 hours. Mail out all parent requests for enrollment applications within 24 hours.
Request and submit records in a timely manner.
Turn in enrollment and withdrawal forms in a timely manner to the EMIS Coordinator.
Ensure that all parents have completed and submitted accurate, timely free and reduced lunch questionnaires, and submit them in a timely manner to EMIS Coordinator and Business Office as requested.
Calls families of absent children by 10:00 a.m. each day to confirm/report all student absences --- follows up with appropriate agency for chronic truants or students whom absences are not confirmed, ie. local police department, Child Find, county Children's Services Agency, etc.
Issues tardy notices to ALL students that arrived after the district set time.
Keeps office hours per employment contract.
Domain C- Professionalism
Refrains from “gossip”, sharing salary, student disability or medical condition, or any other personal, financial, medical or similarly sensitive information with staff, parents, and/or students.
Maintains clean, uncluttered work area and creates/maintains attractive entry area or waiting area for parents and visitors at all times.
Follows school dress code at all times.
OM is to NOT engage in student discipline, nor to solicit students for help with filing sensitive documentation, records with identifying student information, nor is OM to solicit students to run errands, make copies, or leave class without express permission from the Principal.
Domain D- Dependability
Assist Principal with preparations for all parent informational meetings, Board meetings hosted at the school, Principal meetings hosted at the school, other meetings.
Maintain and order approved office supplies within allocated budgets.
Ensure safety and security of the building by requiring that ALL VISITORS SIGN IN AND CHECK IN AT THE OFFICE BEFORE PROCEEDING THROUGH THE BUILDING, INCLUDING VOLUNTEER(S), PARENT(S), VENDORS, OTHERS. Ensure that parents or others do not visit classrooms (particularly when agitated) without an appointment or express consent from the classroom teacher or Principal.
Read and understand all policies outlined in the staff handbook and student handbook/code of conduct.
Domain E- Communications and Relationships
Send home regular parent truancy notices for chronically and habitually truant students.
OM must IMMEDIATELY report to principal and intervention specialist(s) upon receipt of any new or updated medical, special education, IEP, 504 plan, or similar records received from a parent, guardian, or school/school
District.
Provide regular enrollment updates as needed to the Superintendent and Principal.
Ensures accuracy of Intent to Return (ITRs) at all times as families communicate change in their status.
Ensure that all student records pertaining to students with disabilities are communicated to principal and Intervention Specialist(s) upon receipt of information. OM must date and initial all paperwork as it is received.
Forward all inquiries from any news media (radio, television, newspaper, other) directly to the Superintendent. Notify the Superintendent and Principal immediately upon calls, visits or inquiries.
Understands and implements positive, de-escalation strategies with unhappy parents, vendors, staff, students, others and never escalates a situation unnecessarily. Remains courteous and calm at all times in person or on the phone.
Reports parent or other complaints immediately to the Principal. Uses appropriate documentation/form to report how complaints were resolved and to whom they were referred. Makes serious complaints known immediately to the Superintendent.
Maintains positive relationships with all stakeholders in the school, including parents, guardians, staff, students, community organizations, the school's Sponsor/Authorizer, management team members, the Principal and Superintendent, ODE reps, etc.
Qualifications
Minimum of high school diploma or equivalent.
At least two (2) years of experience in business management or a similar field preferred.
Bilingual both written and verbally in Spanish/English preferred but not required.
Satisfactory completion of federal and state required criminal history checks.
Knowledge, Skills, Abilities and Personal Characteristics
To perform this job successfully an individual must have knowledge of Microsoft Office Suite, (Word, Excel, OneNote, Power Point) and a familiarity with Google Workspace and other Performance Academies School Systems software programs.
Knowledge of good telephone etiquette with the ability to deal tactfully and confidently with callers and visitors
A courteous and pleasant personality
Strong organizational skills for multitasking and prioritizing responsibilities
Must possess sensitivity to confidential information and hold a high standard of integrity
Work with courtesy, tact, and diplomacy in dealing with others, and the ability to work as part of a team
English usage, spelling, grammar and punctuation
Business letter and report writing techniques
Business office telephone techniques and etiquette
Basic math used in an office environment
First aid and CPR procedures
Principles of leadership, office organization and management, public relations, and training.
Working Conditions
Ability to travel when requested.
Dexterity to operate computer keyboard, mouse and to handle other technology related components.
On-Call availability
Physical Requirements
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and talk to hear.
The employee is frequently required to walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
The employee is occasionally required to stand.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
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$34k-47k yearly est. 7d ago
HR/Business Office Director (Full-Time)
Vitalia Highland Heights
Office manager job in Highland Heights, OH
Description “After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. It's home-like environment is not just for the residents but for the team members as well. From day one you embrace the core values, and you see how they impact residents' quality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friends with this team, and I can happily say I love my job and enjoy coming to work.”-Arrow Team Member
Position- Business Office Director
Position Type- Full TimeLocation: Highland Heights, Ohio
Starting Rate: $50,000-$65,000
Shift Schedule- Monday-Friday 8am-5pm
Manager on Duty weekend rotation 10am-2pm
Come join our team at Vitalia Highland Heights located at 305 Bishop Rd. Highland Heights, Ohio 44143! We are looking for someone (like you):
Put the Human in Human Resources: Direct and maintain secure confidential human relations systems for the community - all while providing first-class customer service.
Be a Hiring Hero: Responsible for grassroots recruitment efforts as well as working with Recruitment and department heads to find the best possible talent for open employment positions while ensuring compliance throughout the hiring process.
Be A Radical Resource: Provide oversight, training, and encouragement to all levels of staffing at the community while setting an example each day of Arrow's core values.
What are we looking for?
You must be at least eighteen (18) years of age.
You shall have a high school diploma, or equivalent.
Experience in human resources management, including payroll and employee training.
Able to read, write, understand, and communicate in English at a minimum of 12th grade proficiency.
You will possess clear verbal and written communication skills.
Able to follow written and verbal directions and apply practical solving skills if needed.
You will have a positive and energetic attitude.
You must be professional in appearance and conduct.
You can follow written and verbal directions and apply practical solving skills if needed.
You must be comfortable sitting at a desk between four and six hours a day, as this position is sedentary.
You must have the ability to frequently lift and/or move items up to 25 pounds.
You must be criminally cleared.
Be in good health and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than six (6) months prior to or seven (7) days following employment. Must test free from pulmonary tuberculosis at time of health screening.
Employment Benefits (We value our benefits):
Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment
Medical, Dental, Vision insurance (1st of the month following 60 days of employment-Full Time)
Disability insurance (Full Time)
Employee assistance program
Weekly Employee Recognition Program
Life insurance (Full Time)
Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year)
Tuition Reimbursement (after 90 days for FT AND PT employees)
Employee Referral Program (FT, PT, and PRN)
Complimentary meal each shift (FT, PT, and PRN)
Daily Pay Option
Direct Deposit
Did we mention that we PROMOTE FROM WITHIN?
Do you want to see how much fun we are at Vitalia Highland Heights? Please visit us via Facebook: ********************************************* take a look at our website: *************************************** questions? Want to speak to someone directly? Reach out by calling/texting your own recruiter, Kim Piaggio: ************.
Click here to hear about Arrow's Core Values!About the company Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 25 properties currently in 5 states (Missouri, Iowa, Illinois, Ohio, Arkansas) and employs nearly 1,400 employees!Arrow Senior Living YouTube-Click Here
Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age, or handicap, except as limited by state and federal law. Keywords: officemanager, director, business officemanager, HR, administrative, management, business office director, accounting, payroll, assisted living, senior living, human resources, HR manager, human resources coordinator
How much does an office manager earn in Lorain, OH?
The average office manager in Lorain, OH earns between $26,000 and $61,000 annually. This compares to the national average office manager range of $30,000 to $62,000.
Average office manager salary in Lorain, OH
$40,000
What are the biggest employers of Office Managers in Lorain, OH?
The biggest employers of Office Managers in Lorain, OH are: