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The differences between office system analysts and client services analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an office system analyst, becoming a client services analyst takes usually requires 1-2 years. Additionally, an office system analyst has an average salary of $95,261, which is higher than the $63,202 average annual salary of a client services analyst.
The top three skills for an office system analyst include derivative, securities and fixed income. The most important skills for a client services analyst are customer service, client service, and powerpoint.
| Office System Analyst | Client Services Analyst | |
| Yearly salary | $95,261 | $63,202 |
| Hourly rate | $45.80 | $30.39 |
| Growth rate | 9% | 10% |
| Number of jobs | 73,661 | 97,374 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 75% | Bachelor's Degree, 71% |
| Average age | 43 | 42 |
| Years of experience | 6 | 2 |
Office system analysts are professionals who are responsible for designing technical solutions to solve any problems related to the activities of an office. These analysts must ensure that reports of client accounts are accurate including investment, income, and expense transactions. They are required to work with senior management and the trading desk to prepare and analyze profit and loss (P/L) reports while resolving any issues. Office system analysts must also assist in the installation and configuration of software applications such as MS Office Suite to be accessed by everyone in the office.
A client service analyst examines a customer service department's operation and gives directions on ways to enhance productivity and customer satisfaction levels. Customer service analysts can create strategies and techniques to improve the service department's effectiveness by using data, which includes customer satisfaction reports, complaint logs, and surveys. They are part of the customer service department, which can directly with customers helping to resolve issues and customer dissatisfaction. Their duties include gathering data and perform research, developing strategies, training employees in new processes and strategies.
Office system analysts and client services analysts have different pay scales, as shown below.
| Office System Analyst | Client Services Analyst | |
| Average salary | $95,261 | $63,202 |
| Salary range | Between $71,000 And $126,000 | Between $41,000 And $96,000 |
| Highest paying City | San Francisco, CA | Westport, CT |
| Highest paying state | Washington | Connecticut |
| Best paying company | Morgan Stanley | Morgan Lewis |
| Best paying industry | Professional | Finance |
There are a few differences between an office system analyst and a client services analyst in terms of educational background:
| Office System Analyst | Client Services Analyst | |
| Most common degree | Bachelor's Degree, 75% | Bachelor's Degree, 71% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between office system analysts' and client services analysts' demographics:
| Office System Analyst | Client Services Analyst | |
| Average age | 43 | 42 |
| Gender ratio | Male, 60.3% Female, 39.7% | Male, 50.5% Female, 49.5% |
| Race ratio | Black or African American, 10.5% Unknown, 5.0% Hispanic or Latino, 11.2% Asian, 14.5% White, 58.6% American Indian and Alaska Native, 0.2% | Black or African American, 11.3% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 12.3% White, 55.0% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 8% | 11% |