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The differences between operational security specialists and security/customer services can be seen in a few details. Each job has different responsibilities and duties. Additionally, an operational security specialist has an average salary of $42,159, which is higher than the $32,115 average annual salary of a security/customer service.
The top three skills for an operational security specialist include customer service, security operations and patrol. The most important skills for a security/customer service are ID, patrol, and security services.
| Operational Security Specialist | Security/Customer Service | |
| Yearly salary | $42,159 | $32,115 |
| Hourly rate | $20.27 | $15.44 |
| Growth rate | 3% | 3% |
| Number of jobs | 87,810 | 224,564 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 57% | High School Diploma, 34% |
| Average age | 43 | 43 |
| Years of experience | - | - |
An operational security specialist performs administrative and clerical duties. You will be responsible for creating, implementing, and managing a security awareness program to address security issues. Other duties include providing support on security clearance and management, ensuring that test participants and visitors have security clearance integrity, and providing recommendations on critical security policy decisions. In addition, an operational security specialist is responsible for analyzing vulnerabilities and threats to the system and operational environments and ensuring compliance with regulatory standards and security procedures.
A security/customer service is primarily in charge of enforcing security protocols in business establishments to prevent theft and protect properties and individuals. Part of their daily responsibilities is to patrol areas, keep an eye out for any suspicious activities or behavior, monitor security systems and cameras, and conduct regular inspections. They may also assist customers by answering inquiries, helping locate offices or stores, responding to distress, and resolving issues or concerns, ensuring customer satisfaction. Moreover, as security/customer service, it is essential to maintain an active communication line with co-workers, coordinating to keep order in the establishment.
Operational security specialists and security/customer services have different pay scales, as shown below.
| Operational Security Specialist | Security/Customer Service | |
| Average salary | $42,159 | $32,115 |
| Salary range | Between $27,000 And $65,000 | Between $24,000 And $41,000 |
| Highest paying City | Washington, DC | Seattle, WA |
| Highest paying state | Alaska | Alaska |
| Best paying company | U.S. Bank | JPMorgan Chase & Co. |
| Best paying industry | - | Hospitality |
There are a few differences between an operational security specialist and a security/customer service in terms of educational background:
| Operational Security Specialist | Security/Customer Service | |
| Most common degree | Bachelor's Degree, 57% | High School Diploma, 34% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between operational security specialists' and security/customer services' demographics:
| Operational Security Specialist | Security/Customer Service | |
| Average age | 43 | 43 |
| Gender ratio | Male, 70.7% Female, 29.3% | Male, 66.4% Female, 33.6% |
| Race ratio | Black or African American, 13.3% Unknown, 5.3% Hispanic or Latino, 18.0% Asian, 5.9% White, 56.0% American Indian and Alaska Native, 1.6% | Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 21.0% Asian, 6.2% White, 54.3% American Indian and Alaska Native, 1.6% |
| LGBT Percentage | 6% | 6% |