Talent Operations Coordinator
Operations analyst job in Boston, MA
Pay Rate: 21-23 per hour
Local to Boston - Hybrid role - Somerville, MA 02145
3 month contract to start through Randstad
Reporting to the New Hire Experience Manager, the Talent Operations Coordinator is responsible for owning the candidate experience throughout the pre-boarding process for both internal and external associates. The Talent Operations Coordinator will provide excellent candidate experience and be responsible the pre-boarding of all associates, including obtaining required forms, scheduling occupational health and I-9 appointments ensuring completion of all pre-boarding requirements including background, compliance, reference checks and, set up of systems access.
Principal duties and accountabilities
Provide exceptional customer service to candidates, hiring managers, and recruiters throughout the pre- boarding process
Lead the new hire pre-boarding process (accepted offer through New Employee Orientation)
Communicate via email, phone, or in person with newly hired employees to ensure successful completion of all required pre-employment requirements including I-9, Occupational Health Clearance, background,
compliance, and reference checks.
Set up new employees in HRIS system(s)
Run and create reports in the Applicant Tracking System.
Continuously identify and implement ways to improve the pre-boarding experience.
Partner with team leadership on strategic projects as they arise
Qualifications
Bachelor's Degree or relevant work experience
Experience or strong interest in a career in Human Resources
Experience with an Applicant Tracking System (Taleo, Workday, PeopleSoft)
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook
Skills, Abilities, and Competencies
Strong customer service experience
Ability to work independently with little day-to-day supervision
Excellent communication abilities - written/verbal
Experience handling high-volume and multiple tasks in a fast-paced environment
Strong organizational skills and detail-oriented
Demonstrated problem-solving skills
Ability to manage sensitive and confidential information
Team player in a high-volume and fast-paced environment
Contract Business Analyst
Operations analyst job in Waltham, MA
We are currently recruiting a Business Analyst for a contract position located in Waltham, MA. This is a 6-month onsite contract position. Must have at least 10 years of experience. Competitive rate. Skills: EMS(Power Flow, State Estimator, Contingency Analysis, OPF ), SCADA , MS PowerPoint Digital : SCADA Security
Job Description
• EMS application engineering
• Strong knowledge of Power Flow, State Estimator, Contingency Analysis, OPF etc.
• Strong analytical and communication skills.
• Working knowledge of Software development methodologies like waterfall, Agile
• Ability to understand Business requirement and Business Requirements mapping to functional design
• Ability to validate alignment of Data, Integration and test requirements
• Strong Understanding of Network Topology build requirements
• Understanding of integration technologies used in SCADA/EMS/DMS space.
• Ability to work in an Onshore/Offshore global delivery model.
Provide domain expertise for EMS application engineering
• Strong knowledge of Power Flow, State Estimator, Contingency Analysis, OPF etc.
• Understands EMS application architecture and security.
• Work with Business to understand functional issues and solve the same by providing workaround
• Sort out Data issues or RTU communication issues
• Provide timely incident resolution
• Having strong knowledge of Network models and databases
• Experience working in Transmission and Distribution domain of Utilities
• Create databases and displays for new IEDs/ ICCP data
• Experience with multiple products in the market will be an advantage such as GE, Hitachi, OSII, SE
• Experience in DERMS applications will be an advantage
• It is an advantage if candidate is NERC certified
Americas HQ Business Operations Analyst
Operations analyst job in Concord, NH
Application Deadline: January 10. If we do have a large enough candidate pool prior to the application deadline, we may take it down earlier. This role can be performed anywhere. (East or Central Time Zone) ideally. Meet the Team Operations is a key part of our Americas Sales organization and is central to our ongoing transformation and growth. As an Operations Analyst, you will support the Americas Architecture team and help enable Cisco's Architectures to evolve and succeed. In this critical role, you'll gain valuable insights into what drives our Architectures and the future direction of Cisco.
What You Will Do
As a member of our Americas Sales Operations team, you will:
* Provide New Year Readiness support for Americas Software and Services, assisting in preparations and process updates for the upcoming fiscal year.
* Support goaling, bookings, and pipeline reporting to ensure sales targets and progress are tracked accurately.
* Conduct sales data analysis and assist in the development of monthly business requirements documentation.
* Create and maintain dashboards and reporting tools (using platforms such as Centro, Salesforce, FinBI, and HANA) to deliver actionable business insights to sales and leadership teams.
* Collaborate with SW/Svcs leaders and cross-functional teams to develop, track, and report on key performance indicators (KPIs) and sales metrics.
* Support sales leaders with "run-the-business," "report-the-business," and "change-the-business" activities by providing data, reports, and operational assistance.
* Assist with compensation support activities, helping to ensure accurate and timely processing.
* Help gather business requirements, create mockups, and contribute to quarterly and monthly business reviews.
* Participate in sales enablement activities and operational efficiency projects, working closely with various stakeholders.
Minimum Qualifications
* BA/BS degree
* 1-3 years of experience in a business analyst or related role
* Familiarity with Cisco Americas Sales hierarchy, forecasting, and reporting tools
Preferred Qualifications
* Experience working in cross-functional teams or on project-based initiatives
* Strong analytical and interpersonal communication skills
* Ability to translate complex data into clear, actionable insights
* Experience supporting or collaborating with field sales, architecture sales, engineering, or sales operations
* "Team first" mentality and commitment to shared goals
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. For 40 years, we've been innovating to create solutions that power how humans and technology work together across the physical and digital worlds. Our solutions provide customers with unparalleled security, visibility, and insights across their digital footprint.
We work as a team, collaborating with empathy to achieve impactful results on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $92,000.00 to $123,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
* 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
* 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
* Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
* Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
* 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
* Additional paid time away may be requested to deal with critical or emergency issues for family members
* Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
* .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
* 1.5% of incentive target for each 1% of attainment between 50% and 75%;
* 1% of incentive target for each 1% of attainment between 75% and 100%; and
* Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$114,400.00 - $171,300.00
Non-Metro New York state & Washington state:
$100,200.00 - $153,200.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Operations Analyst Full-Time - Summer 2026 Start Date
Operations analyst job in Boston, MA
Start Dates: June & July 2026 is $80,000 plus a joining bonus of $5,000 This is a Boston based opportunity with a 4 day in office expectation (Monday - Thursday) with 1 day remote (Friday) At this time, Wayfair will not sponsor applicants for employment authorization for this position for the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN
Who We Are:
At Wayfair, we support upcoming graduates in launching their careers in e-commerce and technology. With endless opportunities across technology, commercial, operations, marketing, and finance - there is a path for everyone. As a full-time employee, you'll be challenged to solve complex problems and build solutions to company-wide initiatives.
Wayfair's Operations organization is revolutionizing the customer experience through the development of a proprietary logistics network and optimization platform that manages the end-to-end supply chain from overseas factories to customer's front doors. This team works directly with suppliers, vendors, and customers to provide new levels of efficiency and performance. They also interact internally with Product, Engineering and Business Intelligence teams to generate the core analytical insights that enable Wayfair to tackle transportation, warehousing, and delivery challenges. As an Operations Analyst, you'll develop and execute strategies that generate competitive advantage for Wayfair, and the results of your findings will improve the day-to-day efficiency of a complex and sophisticated global supply chain.
What You'll Do:
* Leverage data to analyze the Operations organization and develop business cases for strategic initiatives that drive speed, reliability, and cost reduction throughout our supply chain
* Create cross-functional partnerships throughout Operations and other areas of the business to solve problems and innovate tools and processes
* Build strong relationships and collaborate with suppliers, carriers, and field teams to improve operational performance that can scale with Wayfair's continued growth
* Work effectively with peers and managers by demonstrating high quality communication and teamwork
* Develop dashboards and reports in Gsheets or Looker Data Studio to present your findings in a clean digestible format and increase visibility
What You'll Need:
Basic Qualifications:
* Currently pursuing a Bachelors in a relevant discipline such as Analytics, Supply Chain, Business Operations with the expectation that degree will be obtained by Spring 2026
* Minimum GPA of 3.0
* Authorization to work in the United States without visa sponsorship by Wayfair now or in the future. Visa sponsorship includes the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN
* Proficient in Microsoft Excel/Google Sheets and SQL or Google Big Query (GBQ)
* Comfort with 5-15% travel for this role as needed
Preferred Qualifications:
* Strong consultative skills: ability to work effectively and persuasively with a highly cross- functional group of business partners
* Strong business acumen: ability to understand how various parts of the business interact; can identify and approach problems from a customer or supplier perspective
* Exceptional analytical and quantitative problem-solving skills: excited about working with and synthesizing big data into actionable insights; comfortable using data software to conduct analyses and synthesize findings
* Excellent written and verbal communication skills: ability to summarize and share results with key stakeholders
* Strong comfort level and appetite to use AI in daily workflow
Why You'll Love Wayfair:
Benefits & Perks:
* Full health benefits available (Medical, Dental, Vision, HSA/FSA) on day one for eligible employees.
* No-cost access to 2nd.MD, a virtual expert medical consultation and navigation service.
* Global Traveler Health Insurance through GeoBlue.
* 24/7 access to mental, financial, physical and emotional wellbeing support, plus an enhanced offering of therapy and coaching.
* Automatic enrollment into Basic Life and Accidental Death & Disability Insurance.
* 401(k) matching with immediate vesting.
* Paid Parental Leave, Surrogacy & Adoption Reimbursement and Caregiver Services.
* Tuition Reimbursement.
* Wayfair Employee Discount.
* Gym/Fitness Discounts (including Peloton, Wellhub and varying regional memberships).
* Exclusive access to thousands of perks & discounts through BenefitHub.
* Yearly match up to $500 for personal donations made by employees to registered 501(c)(3) nonprofits.
Purpose & Inclusion at Wayfair:
At Wayfair, we pride ourselves on fostering an environment where every individual experiences a fair and equitable employee journey. We are committed to developing targeted resources that raise awareness around inclusion and eliminate barriers, ensuring Wayfair provides a fair and inclusive workplace experience for everyone.
Social Impact & Responsibility:
At Wayfair, we focus on helping people on their journey to home - specifically those who have lost their way from home. We do this by leveraging our best assets, such as collaborating with leading nonprofit organizations, coordinating in-kind product donations, empowering our employees to get involved through paid volunteer time off programs, and encouraging our customers to donate. This multi-faceted approach allows us to support communities in need in authentic ways that align with Wayfair's broader mission of helping everyone, anywhere create their sense of home.
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
Need Technical Assistance?
For more information about applying for a career at wayfair, visit our FAQ page here.
About Wayfair Inc.
Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (***************************************** If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at *********************************.
Easy ApplyOperations Analyst - Portfolio Control
Operations analyst job in Boston, MA
Acadian Asset Management is a global, systematic investment manager at the forefront of data-driven investing since 1986. Headquartered in Boston, with locations in Singapore, London, and Sydney, we manage over $120 billion on behalf of leading institutions worldwide-including pension funds, endowments, foundations, and sovereign wealth funds. We harness advanced technology, rich datasets, and multidisciplinary expertise to help clients navigate complex markets and uncover insights that may be overlooked by traditional approaches.
What sets Acadian apart is our people. We foster a collaborative, intellectually curious environment where ideas are tested, diverse perspectives are welcomed, and innovation thrives. We're united by a shared purpose: delivering effective client outcomes and supporting one another in work that's both challenging and rewarding. We offer a flexible hybrid work environment, strong benefits, and a casual but focused office culture-all designed to support the meaningful, collaborative work that defines Acadian.
Position Overview:
The role is in the Portfolio Control team within the Investment Operations department, responsible for all aspects of fund-operations oversight, fund administration, portfolio accounting, account onboarding/startup, tax reporting, market documentation, and proxy voting for client assets under management at Acadian Asset Management LLC. Acadian supports a hybrid work environment; employees are on-site in the Boston office 3 days a week.
What You'll Do:
Fund Oversight
- Oversee portfolio accounting, custody, and middle-office functions. Ensure the accuracy of market values and review performance. Foster strong relationships with custodians, the middle office, and brokers to ensure proper attention to and maintenance of client accounts. Reconcile proxy-voting reports and address inquiries from external and internal parties.
New Account Startup/Onboarding
- Prepare documentation to complete custodian welcome packages, complete internal system setups, and act as a liaison between stakeholders.
Fund Administration
- Oversee fund payments, process invoices, set budgets, and handle daily accruals. Prepare regulatory, compliance, and tax filings; research and resolve breaches. Collaborate with external auditors and banks to finalize audited financial statements.
Market Documentation
- Open markets for funds and maintain all local market/compliance documentation throughout the life of the fund.
Tax Reporting
- Respond to client inquiries regarding taxes; facilitate K-1 and Canadian tax filings, Form 5500, and other tax reporting.
Operational Strategy
- Identify and implement strategies to optimize costs, enhance efficiency, and deliver value across the firm. Continuously assess and strengthen operational processes, controls, and governance.
We're Looking for Teammates With:
Bachelor's degree with strong academic performance.
At least 2 years of relevant experience in the investment industry.
Strong organizational, interpersonal, and analytical skills with a proven ability to manage multiple priorities across daily tasks and long-term projects.
Self-starter; highly motivated and driven individual with a strong work ethic and integrity.
Ability to work flexible hours, as required.
Understanding of international market documentation, trading requirements, tax and audit principles, and account-onboarding processes.
Proficiency in advanced Excel functions (VLOOKUP, PivotTables); experience with SQL and CRM platforms (e.g., Salesforce).
Experience with U.S. and Canadian tax reporting (e.g., K-1s, T3s) and audited financial statements.
The base salary range for this role is $60,000- $75,000 per year. Actual compensation will be determined based on a candidate's skills, qualifications, and relevant experience. In addition to base pay, this position may be eligible for discretionary incentive compensation and includes participation in Acadian's comprehensive benefits program, which includes health, retirement, and wellness offerings.
To apply for this position or view Acadian's open roles, please visit the Careers section of our website at: ******************************************************* We will contact only selected candidates. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at ****************************.
Acadian Asset Management LLC is committed to providing equal employment opportunity to all employees and applicants. No employee or applicant shall be discriminated against on the basis of gender, race, creed, color, sex, age, national origin, marital status, pregnancy or parenthood, veteran status, citizenship status, disability, gender identity, or sexual orientation.
Auto-ApplyData Operations Analyst II
Operations analyst job in Boston, MA
Full-time Description
Turn complex geospatial data into actionable grid intelligence that enables affordable, reliable power.
We are seeking a Data Operations Analyst II to join our customer-oriented team. This role bridges technical data analysis with operational execution, ensuring accuracy, quality, and scalability. You will work cross-functionally with Solutions Engineering, Operations, and Client Success teams to process 3D and GIS datasets, establish and refine data workflows, and support the seamless integration of data into customer-facing solutions. This position is ideal for someone who thrives at the intersection of data precision, process optimization, and real-world energy infrastructure. Join us at LineVision, Built In Boston's Best Places to Work 3 years running!
What will you do?Core Responsibilities and Key Performance Objectives
Process and validate geospatial datasets including GIS, PLS-CADD, KMZ, and related file formats using AI-powered tools for initial processing and anomaly detection, with human oversight ensuring accuracy, consistency, and completeness.
Drive automation of routine data ingestion processes, validation checks, and standardized reporting.
Standardize and document workflows, including data quality checks and repeatable data-handling SOPs.
Work with internal development teams to drive process improvement and tool development as needed to support this role.
Coordinate with internal and external stakeholders for initial data acquisition and establish ongoing processes to track changes to data over time with customers.
Within the first 3 months:
Gain a strong understanding of onboarding workflows and deployment processes.
Establish working relationships with internal and external stakeholders.
Take ownership of specific data processing workflows, ensuring error-free and timely execution.
Within the first 6 months:
Collaborate with Data Operations, Solutions Engineering, and Client Success teams to align data processes with hardware deployment and customer onboarding.
Serve as a technical liaison, communicating findings and data insights clearly to technical and non-technical stakeholders.
Within the first year:
Become a subject matter expert in geospatial data workflows, mentoring teammates, and identifying opportunities for automation and improvement.
Lead continuous improvements in data integrity, repeatability, and process scalability.
Support the development of structured playbooks that align data handling with field deployments.
How to succeed in this role Key Competencies
Attention to Detail: Consistently delivers accurate, error-free work through thorough verification and systematic review. Excels at catching subtle discrepancies, maintaining data quality standards, and ensuring precision across all deliverables.
Critical Thinking: Strong ability to spot inconsistencies, gaps, and anomalies in datasets and processes.
Delivering Innovative Solutions: Proficiency with AI tools for accelerating data analysis and workflow automation, combined with the judgment to know when human expertise is essential.
Taking Ownership: Structured approach to documenting, refining, and enforcing standardized workflows.
Stakeholder Management: Comfort working with operations, engineering, and client-facing teams to ensure smooth project execution.
Essential Skills
Practical experience applying AI/ML platforms to streamline data processing tasks, alongside proficiency with spatial data formats like KMZ and shapefiles, and traditional GIS tools.
Strong organizational and documentation abilities to build scalable SOPs.
Excellent communication skills to translate technical insights into actionable recommendations.
What Sets the Best Candidates Apart
Demonstrated ability to integrate AI capabilities into data workflows while maintaining the precision and accountability standards required for utility-grade infrastructure projects.
Experience in utility, energy, or infrastructure sectors involving spatial datasets.
Experience with transmission line design principles and working with PLS-CADD data structures and outputs.
Ability to balance hands-on data processing with long-term process optimization.
Reporting & Team Structure
Reports to VP, Operations within the Operations and Technical organization.
Collaborates closely with Data Operations, Solutions Engineering, and Client Success teams.
Interview Process
Apply Online.
Round 1: Phone screen (Recruiter)
Round 2: Hiring Manager Interview
Round 3: Panel Interviews
Panel 1: Technical competency & experience
Panel 2: Teamwork, culture fit, and customer presence
Final Round: Leadership Team & Hiring Manager Sign-Off
What does joining LineVision mean for you?
Impact. Your talent, time, and energy will critically impact our success in accelerating our mission of providing utilities with grid intelligence to enable affordable, reliable power.
Ownership. You will hold broad responsibilities with high autonomy and trust in a communicative, collaborative, and fast-paced environment.
Flexibility. You will be empowered to maintain work-life balance with trust-based PTO and a flexible hybrid work schedule.
Real World Innovation. You will join a motivated and high-performing team working with cutting edge, patented technology to help solve key obstacles to meet the demands of an AI-powered future.
Who we are…
LineVision is a grid-enhancing technology company enabling electric utilities to deliver affordable, reliable power and accelerate the electrification of the global economy. Our grid intelligence platform delivers the most accurate, network-wide dynamic line ratings and enables safer, more reliable grid operations with a combination of optical sensors and advanced environmental modeling. LineVision's global customer base includes eight of the ten largest US utilities, including National Grid, Southern Company, and Exelon.
We are LineVisionaries:
We are Innovators: we light the way with tenacious creativity and do good work.
We are Empowered: With high trust and high autonomy, the floor is yours, and the opportunity is ours.
We are Welcoming: Come as you are, our doors are open. We are better together.
We are Trusted Partners: We elevate our customer champions through shared thought leadership. We deliver on commitments.
We are All In: We are building a community of passionate individuals who want to dent the universe.
At LineVision there's no such thing as a "perfect" candidate. We are looking for exceptional people who want to make a positive impact through their work and facilitate an organization where everyone can thrive. So whatever background you bring with you, please apply if this role would make you excited to come to work every day.
Meet our team, and understand our mission: **************************************
Salary Description $80,000-95,000/year
Travel & Expense Payment Operations Analyst
Operations analyst job in Boston, MA
Travel & Expense Payment Operations Analyst Location : Oakland, CA - Hybrid twice a week on site(will discuss with team once hired on) 5000 MacArthur Blvd, Oakland, CA 94613 Duration: 6/30/26 6 months Pay Rate : $30-$36/hr on W2 Schedule: * Must be able to work on-site on Oakland campus twice a week during standard business hours
* Work Hours - 8:30am - 5pm PT
* Basic accounting background
* Microsoft suite
* Concur and workday plus
* Need to be a self-starter
Job Description
The Travel & Expense Payment Operations Analyst will provide administrative and operational support to the T&E team. This position requires experience in financial and clerical processes while supporting timely and accurate payment processing.
Key Responsibilities:
* Assist with daily payment processing activities including data entry and compliance checking (Accounting Experience Preferred)
* Monitor servicenow inboxes and respond to routine inquiries or forward to appropriate staff
* Support the Guest & Student Reimbursement Process including vendor communication and internal documentation
* Perform other clerical tasks as assigned
Qualifications:
* Strong attention to detail and accuracy
* Rapidly assimilates new information and complex concepts
* Quickly masters new systems, processes, and technologies
* Demonstrates strong learning agility across diverse subject matters
* Adapts swiftly to evolving business requirements and technical platforms
* Accelerates onboarding through fast comprehension of operational framework
* Basic understanding of financial or accounting principles required
* Proficiency with Microsoft Office, especially Excel and Outlook
* Excellent organizational and communication skills
* Ability to handle sensitive information responsibly
* Ability to thrive in a fast-paced environment
Revenue Operations Analyst
Operations analyst job in Boston, MA
Dodge Construction Network (Dodge) is growing and we're looking to bring on a Revenue OperationsAnalystto helpguide thecommercial organization byoptimizinga well-structured sales process and implementing solutions based onrigorousanalysis. The Revenue OperationsAnalystwill be responsible for supporting ourrevenueteamsbyanalyzingall aspects ofourlead generation, prospecting, deal flow, andrevenuepipeline.The ideal candidate will have already started their revenue operations career and is excited to take ownership of key areas of focus within the team.
This is afull-timeposition and reports directly to the SeniorDirector, Revenue OperationsandAnalytics.
**_Preferred Location_**
This is a remote, home-office based position open to candidates across the continental United States, with a preference for those located in the Eastern Time Zone.
**_Travel Requirements_**
Expected travel is less than 5% of the time, but may occasionally be required for team meetings.
**_Essential Functions_**
+ Assist in helping Sales Development Representatives (SDRs), Account Executives (AEs), and Sales Leadership interact with our data primarily stored in our CRM (Salesforce) and interconnected systems to meaningfully drive better execution of sales strategy
+ Analyze our lead and opportunity assignment engine to match the right individuals and companies, with the right sales professionals, at the right time
+ Create sales and revenue forecasts using pipeline analysis, booking estimates, and key sales performance indicators
+ Gather and organize our data and generate deeper customer insight to enhance sales productivity
+ Work cross-functionally to ensure business data and reporting is 100% in sync for all members of our Go-To-Market teams
+ Troubleshoot reporting discrepancies as needed
+ Conduct complex, important work under minor supervision with wide latitude for independent judgment
**_Education Requiremen_** **_t_**
Bachelor's degreeinquantitativefield(mathematics, economics, etc.)and/or equivalent work experience.
**_Required_** **_Experience_** **_, Knowledge_** **_and Skills_**
+ 3+ years in SaaS Sales/Revenue Operations with a leading technology company
+ Proficiency with Salesforce object and reporting schemas
+ Intermediate proficiency in Excel functions and modeling
+ Experience with Business Intelligence tools
+ Exceptionalanalyticalskills,with theabilityto present datacross-functionally and to executives
+ Meticulous organizational and documentation skills
**_Preferre_** **_d_** **_Experience_** **_, Knowledge_** **_and Skills_**
+ Proficiency with Salesforce CPQ object and reporting schemas
+ Experience developing Tableau and Quick Sight dashboards and visualizations
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_future require sponsorship for employment visa status._** **_A b_** **_ackground check_** **_is_** **_required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job_** **_and_** **_consistent with all federal state and local ordinances._**
**_Reasonable_** **_Accommodation_**
**_Dodge Construction Network_** **_is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer._** **_We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people._** **_All employment decisions shall be_** **_based on merit,_** **_qualifications,_** **_and business needs_** **_without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status,_** **_pregnancy,_** **_sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
_\#LI-Remote_
_\#LI-SB1_
_\#DE-Remote_
_\#DE-1146-2025_
Operations Analyst
Operations analyst job in Boston, MA
Weiss Asset Management (WAM), a Boston-based investment firm, is seeking an ambitious Operations Analyst to join our operations team. A successful candidate will have strong reading comprehension and analytical abilities, excellent communication skills, and the capacity to learn on the job. The Analyst should be reliable, organized, and possess an eye for detail, while also demonstrating strong quantitative skills.
The ideal candidate will have 1-5 years of previous operations, accounting, or other investment support experience. Experience with public credit operations is a plus, but not a requirement.
Responsibilities:
Oversee derivative operations, including processing, confirming, and reconciling derivative trades.
Coordinate trade settlements to ensure timely and accurate execution, working closely with counterparties and custodians.
Perform account reconciliation tasks to verify the accuracy and completeness of transactions.
Accurately book investment related trades and activity adhering to established procedures and guidelines.
Communicate and partner with the investment and treasury teams to ensure alignment of operational activities with investment strategies.
About the Company:
For over 30 years, Weiss Asset Management has developed proprietary value-based investment strategies designed to deliver high risk-adjusted returns to our investors, who include charitable foundations, pension plans, endowments, hospitals, government entities and private investors. We manage approximately $4 billion across hedge funds and institutional accounts. We work collaboratively to solve problems, and to identify undervalued assets through deep fundamental research, statistical analysis and an analytically rigorous approach to decision making. Above all else, we value integrity, uncompromising rationality, creativity and entrepreneurship, and continuous learning and improvement.
Our team of over 120 individuals is the engine of our success, and we welcome truly exceptional candidates from all backgrounds.
WAM is a fit for you if
:
You enjoy a collaborative environment, where decisions are made in diverse teams. At WAM, all employees can expect to work directly with members of other departments representing a range of backgrounds.
You work well in a flat structure and are comfortable voicing dissenting opinion. Talent and work ethic will dictate what you can achieve at WAM, as evidenced by the fact that the majority of our managing directors began their careers here as interns.
You are driven to constantly learn, improve, and make rational decisions based in fact and data, and you welcome receiving feedback as well as sharing knowledge with others.
You prioritize acting ethically in all situations.
WAM is an equal opportunity employer. Women, minorities, people with disabilities, and veterans are encouraged to apply.
Auto-ApplyQuant Operations Analyst
Operations analyst job in Boston, MA
Join Us at 55ip & Help the Wealth Management Industry Move Forward
Working at 55ip means standing at the intersection of finance and technology-and at the cutting-edge of wealth management. We've been making rapid progress on our mission: to break down barriers to financial progress for financial advisors and their clients. Our global team has built and brought to market a tax-smart investment strategy engine delivering an intuitive experience and intelligent automation. Driven by strategic partnerships with world-class asset management firms, we've experienced breakthrough growth. Today, over 400 financial advisor firms with over $70 billion in assets (and counting) are using 55ip.
Overview
55ip's Quant R&D team is looking for a professional to provide support to the team's day-to-day operational needs. The ideal candidate is comfortable working with various teams (quant, portfolio analytics, investment management, product operations, technology, trade operations, client services, model review, and audit teams) to support 55ip's automated investment solutions. The candidate will be an effective team player looking to make a significant impact by being motivated, a problem solver, curious, and a continuous learner.
Responsibilities
Execute Quant team daily operational requests
Use Salesforce to manage issues and support requests
Provide Quant L1 support to execute requests & investigate questions/issues originating from trade operations and/or investment teams
Provide deep analysis of trade suggestions and investment outcomes
Create reports using various tools
Identify opportunities to streamline business processes
Fully document operational procedures, processes, and workflows
Provide supplementary bandwidth to Portfolio Analytics team
Act as liaison to model review and audit teams and execute ongoing performance monitoring
Requirements
Bachelor's degree in finance or similar field
Ability to learn investment concepts; pursuing a CFA (or similar certifications) is a big plus
Excellent verbal and written communication skills
Working knowledge in PowerPoint, Word and Excel, Confluence, JIRA
Ability to create reports using Excel, Tableau, Salesforce, and other tools
Ability to work with SQL queries to investigate data issues
Knowledge or ability to execute Python programming scripts
Ability to multi-task and execute a wide range of assignments
Collaborative and thrive in a fast-paced dynamic environment
The highest degree of integrity, motivation, and intellectual curiosity
Strong sense of attention to detail, pride in delivering high quality work and willingness to learn
Agility: Able to shift gears and react quickly to timely requests
Hustle: Self-motivated, proactive, responsive ability to think strategically but also willing to dig into the details and tactics
About 55ip
55ip is a financial technology company whose purpose is to break down barriers to financial progress. Wealth management enterprises and financial advisors use 55ip's tax-smart investment strategy engine to dramatically improve their efficiency and effectiveness. 55ip's intuitive experience and intelligent automation elevate portfolio design and delivery, helping advisors save time and drive better outcomes for their clients. At the heart of the experience is 55ip's ActiveTax Technology, which includes tax-smart transitions, management, and withdrawals. 55ip is becoming the industry standard by connecting to platforms where advisors manage their client accounts, enhancing workflow and reducing the need to move the assets. More information is available at ******************
Auto-ApplyOperations Analyst
Operations analyst job in Watertown Town, MA
Watertown, MA
Information Technology - System Support
EXP 1-2 yrs
DEG Bach
RELO
BONUS
TRAVEL
Job Description
Imagine what you could do with your sharp analytical skills for a growing and innovative organization named one of FORTUNE magazine's “100 Best Companies to Work For.” We are offering a fun, yet challenging, work environment where your proactive, driven personality will be used to go far beyond “just” running the numbers; but allow you to truly make a difference for your team, and the company as a whole.
As an Operations Analyst you will play a crucial role that is embedded into the fabric of our organization. In other words, in this position, you will be able to add value…and be valued. The Operations Analyst is responsible for performing the quantitative analysis required for the budgeting and financial planning of the company. You will analyze key performance measures in order to establish and monitor overall performance.
What you will be doing:
•Utilizing your analytical skills by developing and analyzing the annual budgets including advancing and maintaining relevant center financial and operational matrixes, which will assist in the budgeting process and review of center performance.
•Being a team player by helping and teaching the operations group in evaluating actual center performance and the impact of certain key financial variables.
•Adding value by collaborating with senior management, operations and corporate clients regarding information used to formulate budgets or related financial analyses.
•Integrating budget objectives for individual centers and the overall company with finance and the accounting team in order to analyze actual results and identify any issues.
•Presenting senior management with all required financial analyses and forecasting reports.
•Guiding on pending tuition increases and sustaining tuition sheets.
•Collaborating with Sales Analysts during the center handoff process.
Job Requirements
What we hope you will bring to the role:
•Bachelor's degree required.
•Minimum of 1-2 years of Accounting or Financial Analysis experience.
•Ability to manage multiple projects in a fast-paced environment.
•Proficiency in Microsoft Word, Excel and PowerPoint.
•Ability to analyze data, draw conclusions, and make recommendations.
•Exceptional organizational skills.
•Direct experience working with internal clients in a multi-site business setting.
•Excellent oral communication skills.
•Ability to speak intelligently about services.
•Comfortable presenting in front of groups of employees.
•This position requires travel to client sites.
- Some who has budgeting experience
- We're looking for someone with enthusiasm, a great communicator. This position interacts with several stakeholders. It's definitely not for quiet number crunchers.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Direct Staffing Inc
Service Operations Analyst
Operations analyst job in Boston, MA
CMIT Solutions of Boston/Cambridge is the premier IT services franchise in the US. Our goal is to be the
preferred IT business partner of small to medium sized businesses
by offering technical leadership and services to our customers with a focus on providing innovative solutions and delivering exceptional customer service.
The Service Operations Analyst provides administrative support across departments to ensure efficient operations and timely task execution. This role demands strong organizational skills, attention to detail, and adaptability in a fast-paced environment. Acting as a key operational link, the position supports leadership and teams through coordination of administrative, reporting, and compliance activities, enabling informed decisions and streamlined business processes.
Core Duties:
Operational Support & Coordination:
Act as a central resource for managers and teams, facilitating workflows and ensuring timely delivery of organizational priorities.
Performance Monitoring & Insights:
Oversee the collection, review, and interpretation of service performance data and executive-level reporting to identify trends, gaps, and opportunities for improvement.
Compliance & Audit Readiness:
Support regulatory and vendor audit processes through accurate data collection and documentation, maintaining organizational compliance standards.
Information Management & Communication:
Manage the distribution of critical communications and reports, ensuring stakeholders receive accurate and timely information.
Leadership Engagement:
Prepare agendas, summaries, and briefing materials for executive meetings, contributing to strategic alignment and informed leadership discussions.
Responsibilities:
Administrative Support
Serve as the primary point of contact for general administrative needs across departments.
Manage calendars, schedule meetings, and coordinate logistics for leadership and team activities.
Maintain organized records and documentation for easy retrieval and compliance.
Reporting & Data Management
Compile and review executive summary reports and service performance metrics.
Track and analyze Service Desk utilization and satisfaction survey results.
Prepare dashboards or summaries for leadership to support data-driven decisions.
Compliance & Audit Preparation
Collect and validate data for property vendor audits and other compliance requirements.
Ensure timely and accurate submission of audit-related documentation.
Communication & Information Distribution
Assemble and distribute monthly communications, reports, and updates to stakeholders.
Maintain version control and ensure clarity in all distributed materials.
Meeting Coordination
Prepare agendas, briefing materials, and follow-up documentation for leadership meetings.
Support meeting logistics and ensure alignment with organizational priorities.
Experience & Skills Requirements:
Proven ability to manage operational support functions in a fast-paced environment.
Strong organizational and time-management skills with attention to detail.
Experience in compiling, analyzing, and interpreting performance data and executive-level reports.
Ability to coordinate cross-functional activities and maintain compliance documentation.
Excellent written and verbal communication skills for preparing reports and executive summaries.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with data visualization tools.
Qualifications:
Bachelors degree in information systems or a related field, or equivalent work experience, plus 3+ years of relevant experience.
Preferred Skills:
Experience with Service Desk platforms (e.g., AutoTask, ConnectWise, ServiceNow) and reporting tools.
Knowledge of audit processes and vendor compliance requirements.
Ability to adapt to evolving responsibilities and contribute to process improvement initiatives.
Overnight Global Security Operations Center Analyst
Operations analyst job in Marlborough, MA
Global Security Operations Center Analyst FULLTIME: 12-month assignment (Possible temp to hire for right individual, and if budget allows.) SCHEDULE: Sunday -through Thursday, from 12:00am-8:00am. ET, with an ability to work additional days/hours as business requires
PAY RANGE: $28-$33/HR
(Exact compensation may vary based on skills, experience, and location. Base pay information is based on market location.)
JOB DESCRIPTION:
The Global Security Operations Center (GSOC) Operator role is part of a 24/7 security team that analyzes and reports on risks to the company including natural disasters, terror attacks, civil unrest, workplace violence, facility intrusion, and other risks. The GSOC directly supports the Global Security & Resiliency team and other business units.
About role:
In this role, you will monitor surveillance and alarm systems, operate 24/7 emergency phone lines and triage calls from site contacts and business travelers, and support on-site security officers in responding to incidents. You will utilize software and social media programs to recognize incidents that may place the company's sites, employees, travelers, brand, or ability to make a profit at risk, analyze the potential impact to the business, and escalate appropriately.
Your Responsibilities Include
• With a focus on customer service, serve as the initial point of contact for employees, contingent workers, and visitors for security related topics
• Review, analyze and escalate open-source intelligence and subscription-based intelligence to help mitigate and report global threats to company property, employees, and stakeholders.
• Respond to life safety incidents (medical, safety, natural disasters, etc.) and dispatch security officers, facilities, police, fire, and EMS personnel as required.
• Receive, evaluate, and disseminate incoming information and reports from security personnel, employees, contingent workers, suppliers, reporting parties, and local agencies
• Complete risk and intelligence driven reports to Global Security & Resiliency and other stakeholders
• Monitor and professionally communicate using varying forms of communication, including email, chat, phones, two-way radios, and/or in person contact.
• Receive calls for help/assistance from employees worldwide and respond appropriately
• Monitor health of all Global Security platforms and applications; triage incoming work orders; and work with internal and external partners to assist with troubleshooting.
• Monitor access control and CCTV systems for alarms and coordinate appropriate response
• Draft and send emergency mass notifications and other crisis communications
Quality Systems Duties and Responsibilities:
Build Quality into all aspects of their work by maintaining compliance to all quality requirements.
Required Qualifications:
• Bachelor's degree preferred and or equivalent related work experience.
• 3+ years' experience in security, law enforcement, military, or related field, with customer service experience.
• Strong analytical and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to stay calm during stressful situations.
• Knowledge of Microsoft Office suite software programs.
Preferred Qualifications
• Previous experience working in a GSOC or control room environment
• Familiar with Windows-based GSOC Critical Event Management Software, Mass Notification
• Systems, Travel Tracker, Social Media Monitoring, and Service Now.
• Knowledge of and experience with physical security applications to include access control and alarm monitoring systems, CCTV, incident reporting, incident management software
WORKING CONDITIONS:
May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment.
The ability to lift up to 30lbs
Use of computers and technology
Here at Canon Recruiting, People are our priority, and we are committed to Include Diversity in every segment of who we are. It is only through our Diversity, we are made a stronger organization, and increase our ability to provide top tier candidates that our clients have come to know Canon for. We have an inclusive environment all employees are celebrated for their unique differences. The different perspectives and experiences of our workforce give us the competitive advantage that is essential for success in an ever-changing market. By promoting inclusion with the same enthusiasm, we devote to quality and competency, and using the experience from a diverse assortment of backgrounds and experiences, Canon is able to improve the services and value we deliver to clients, employees, and customers. At Canon, Diversification and Inclusiveness are much more than a corporate ambition; they are a critical component in our daily corporate life.
Canon Recruiting is committed to a diverse and inclusive workplace. Canon Recruiting is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
The pay range for this position is listed above. Base pay information is based on market location.
We will consider for employment qualified applicants with arrest and conviction records. Our range of benefits may include health care and 401(k) savings plans.
For individuals with disabilities who would like to request an accommodation, please email hr@canonrecruiting.com
Product Operations Analyst
Operations analyst job in Nashua, NH
Job Description
Tuvoli is a technology and payments innovator within private aviation. Our platform powers fast, secure payments and efficient workflows that help grow revenue, elevate customer satisfaction and strengthen long-term loyalty.
Role Description This is a full-time on-site role at Tuvoli HQ in Nashua, NH. We are seeking a proactive and detail-oriented Product Operations Analyst who thrives at the intersection of Product, Customer Success and Engineering. In this role, you will take ownership of writing clear user stories, managing product triage, driving release readiness, and ensuring the quality of new features. You will work independently while collaborating closely with Product and Development leads to keep releases on track and customer experience front of mind.
Key Responsibilities
· Translate business needs into well-structured user stories and acceptance criteria (Azure DevOps).
· Own triage of customer-reported issues, ensuring accurate prioritization and timely resolution.
· Coordinate with Development Leads and Customer Success to manage and communicate release cycles.
· Verify builds for quality and completeness before production deployment.
· Provide clear technical and non-technical communication across distributed teams.
· Advocate for user experience throughout the product lifecycle.
Qualifications
· 3-5 years' experience in business analysis, quality assurance, or a similar hybrid role.
· Proven ability to work independently and manage competing priorities.
· Strong organizational, analytical, and problem-solving skills.
· Exceptional attention to detail with a track record of catching gaps or edge cases.
· Strong written and verbal communication skills.
· Familiarity with Azure DevOps or similar platforms.
· Experience in business aviation is a plus but not required.
· Must be willing to work on-site in Nashua, NH.
Analyst Intern (Summer 2026)
Operations analyst job in Boston, MA
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As an Analytics Intern, you'll dive into real data with real impact. During our 10-week summer program, you'll work alongside the Analytics Team to uncover insights that shape how we build products and serve our customers. From running experiments to building dashboards, you'll sharpen your analytical skills on meaningful projects that influence business decisions. It's hands-on, high-impact work in a fast-paced environment where data drives every move.
What You'll Do
Transform complex, high-volume data into clear, actionable insights that drive business performance.
Build and scale experiments that inform product and customer strategy.
Simplify complex analytical concepts into digestible frameworks for decision-making.
Measure and analyze the impact of new features, campaigns, or site changes on customer behavior.
Own the development and automation of reporting dashboards for tracking key business results.
Deliver insights and recommendations to cross-functional stakeholders and senior leaders with clarity and impact.
Partner with global teammates at all levels, from other interns to seasoned experts, to align on goals, priorities, and execution.
What You'll Bring
Currently enrolled in a four-year university or college, pursuing a Bachelor's Degree in Mathematics, Data Science, Engineering, Economics, Business, or a related field.
Familiarity with SQL, Python, R, SAS, or similar programming languages used for data analysis.
A strong grasp of statistics and hypothesis testing, with exposure to model-building considered a plus.
Proven ability to uncover insights from data and clearly communicate findings to stakeholders.
A curiosity-driven mindset with a desire to grow in a fast-paced, data-focused environment.
The US hourly rate for this full-time position is $26 - $33 USD, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process.
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
Auto-ApplySupport Operations Analyst
Operations analyst job in Watertown Town, MA
The Company:We understand that general purpose and generally intelligent robots are going to be built in our lifetimes. Not content to sit on the sidelines, we work efficiently towards this goal by combining human and artificial intelligence into something greater than the sum of its parts - a Tutor Intelligence.Founded by MIT alumni and backed by the best investors in AI and robotics, Tutor is building the world's largest fleet of generally capable robot workers for American factories and warehouses.
Job Summary:We're hiring a Support Operations Analyst to strengthen our operational backbone by improving the systems, data, and processes that power our robot operations and customer support teams. You'll work closely with the Support Manager and Engineering to ensure we have accurate metrics, efficient playbooks, and smooth incident-handling workflows across all shifts and sites.
This is a data-driven, high-impact role for someone who thrives on operational clarity. You'll build dashboards, monitor key performance indicators, investigate recurring issues, and help design better processes for our remote and on-site operator teams. Your work will directly shape how we deliver reliable, 24/7 robot operations and world-class service to our customers.Responsibilities
Build and maintain dashboards and reports to track uptime, incident rates, labeling throughput, and team performance
Analyze operational data to identify patterns, bottlenecks, and improvement opportunities
Collaborate with Engineering to triage and document recurring system issues, coordinate fixes, and validate resolutions
Maintain and improve playbooks, process documentation, and alerting workflows for operators and leads
Support ongoing experiments and process changes by defining metrics, tracking outcomes, and reporting results
Provide operational insights to leadership for forecasting, staffing, and prioritization decisions
Partner with the Service & Support Operations Manager to ensure consistent coverage, process adherence, and data integrity across teams and time zones
Requirements
2+ years experience in support operations, data operations, trust & safety, or similar high-volume operational environments
Proficiency with SQL and Excel/Google Sheets for querying and analyzing operational data
Experience building dashboards and visualizations in tools such as Looker, Tableau, or Metabase
Strong understanding of process design, documentation, and continuous improvement principles
Comfortable collaborating across teams, especially with Engineering and frontline operations staff
Excellent written and verbal communication skills, with attention to clarity and precision
Highly organized, self-directed, and motivated to improve systems without being asked
Nice to Have
Experience in 24/7 operations, incident response, or alert-driven workflows
Familiarity with automation tools (e.g. Zapier, Airflow, internal scripting)
Background in robotics, logistics, or manufacturing environments
Tutor offers competitive benefits including fully employer-covered health and dental insurance, a managed 401(k), and regular in-office meals. We host social events and maintain a collaborative, low-ego work culture where people are trusted to take ownership and solve real problems. Tutor is an equal opportunity employer and welcomes applicants from all backgrounds.
Auto-ApplyProduct Operations Analyst, Risk
Operations analyst job in Boston, MA
Title: Product Operations Analyst, Risk
As a Product Analyst at Flexcar, you will play a crucial role in evaluating the effectiveness of technological products and policies developed by the Risk team. In addition, you will be empowered to use data-driven analysis to identify areas of opportunity and work cross-functionally to prioritize and implement new features and policies. The ideal candidate is ready to organize and tell stories with Flexcar data, work closely alongside the Product team, and quickly identify gaps in existing processes.
At Flexcar, the Risk team uses a combination of software & operations to manage account verification, ID verification, KYC, credit risk, fraud, payments, insurance, accidents, and more. We need a proactive Product Analyst to monitor performance across these vectors, help us build out new and innovative solutions, and be a source of truth for how our risk metrics are performing week to week. This is a dynamic role that will range from deep data analysis to influencing key policy decisions, to helping the Product and Engineering teams build the next wave of Flexcar features.
What You'll Do:
Own the analysis of Risk key metrics and provide actionable findings to the broader Flexcar Product team
Work closely with the Product team to evaluate the effectiveness of new and existing features, and build business cases for new features
Use data-driven reasoning to inform cross-functional policies and procedures
Guide key cost/benefit decisions in the Risk ecosystem, to optimize risk mitigation and growth
Become a subject matter expert on the drivers of all key Risk line items on the P&L
What Drives Success for this Role:
Bachelor's degree in Economics, Mathematics, Business, or related field
2-4 years of experience working as an Analyst, Product Manager, or in Product Operations
Proficient in SQL; experience with data visualization tools. Able to self-serve data needs
Experience working across multiple departments/teams within an organization
Experience working alongside Product teams at a tech-forward company
Bonus Skills (Nice to Have):
Experience in fintech, auto, or insurance a plus
Familiarity with Snowflake, Sigma, or Redash
Exposure to modern software development processes
Understanding of customer service software such as Zendesk
What Tops Off the Tank:
Rest & Relaxation: Flexible PTO policy.
Future Savings: Benefit from a 401(k) plan with company match from day one.
Employee Benefits: Medical, Dental, Vision eligibility day one.
Enjoy discounted rates on Flexcar products.
Weekly pay and Employee Referral Bonus!
Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyPayment Operations Analyst - Temporary
Operations analyst job in Boston, MA
About the Opportunity
You are passionate about delivering on-time, at-cost, and low-risk payment operations. You revel in consistently exceeding customers' expectations. You want a lead role in managing enterprise-level day-to-day accounts payable activities and thrive when executing activities within Invoice to Payment and Time & Expense (T&E) workflows. You are a well-versed disbursement tactician with a continuous improvement, operational efficiency, and effectiveness mindset who delivers data-driven outcomes. You're a proven leader, often without authority, and act with a sense of urgency and organizational agility when problem-solving and project managing. You desire a supporting role in transforming and automating business processes, deploying a reimagined, data-driven performance management system within enterprise disbursement, and ultimately, delighting our customers. You have intellectual curiosity, build strong coalitions, possess strong financial acumen, and continuously demonstrate high degrees of ownership, integrity, and attention to detail. You are an independent self-starter who thrives in connecting people and ideas to data and outcomes and have a strong entrepreneurial drive. You excel at communication, are comfortable with a critically important role in a highly visible organization, and are always accountable for results.
Qualifications
5 years of related experience or BA / BS and 2 years of relevant experience or relevant MBA / MS
Demonstrated leadership and expertise within the Invoice to Payment and T&E workflows, e.g., invoice acceptance and payment, two- and three-way invoice matching, commercial and grantee payment terms, preferred payment mechanisms, compliance, corporate card programs, electronic expense systems, etc.
Demonstrated ability to effectively utilize disbursement data and trusted advisor relationships to identify opportunities, build cross-functional problem-solving coalitions, continuously improve efficiency and effectiveness of assigned activities, and ultimately deliver better outcomes via published performance management framework (e.g., business management system, service level agreements, key performance indicators)
Familiarity with government and state / local payment/disbursement regulations, commercial payment best practices, and techniques/value levers to enhance returns on working capital
Proven experience of leading payment/disbursement operations activities in a high profile, high transactional volume, high financial risk environment
Globally minded, self-motivated, flexible, and creative leader, able to prioritize, multi-task, and work horizontally and vertically across a decentralized organization to drive results
Strong leadership presence and ability to build customer-focused “trusted advisor” relationships by delivering sound technical analysis, customer empathy, and data-driven decision-making
Excellent interpersonal, written, and verbal communication skills with the ability to lead, interact with, influence, resolve conflict, and drive decisions/accountability among individuals from a variety of cultures and disciplines
Demonstrated flexibility and willingness to respond to changes in the external environment while ensuring the organization is able to effectively and efficiently navigate transitions
Familiarity with foreign currency transactions and ACH / Bank Wire regulations
Demonstrated expertise of Microsoft business programs (e.g., Outlook, Excel, Word, Power Point)
Demonstrated experience utilizing data warehouse, data analytics, and reporting tools (e.g., Cognos, SQL, R, Python, Tableau, Power BI)
Experience with JAGGAER preferred.
Previous knowledge with Workday preferred
Key Responsibilities
Responsible for assigned day-to-day payment operations activities, to include, but not limited to:
Manage timing of vendor payments consistent with vendor agreements and company policy and budget
Process all non-Payroll requests for payment
Coordinate purchase order and invoice payment issues with business partners, and identify any potential training gaps
Communicate and enforce P2P policy
Oversee the centralized billing and upload process for preferred suppliers
Support onboarding, maintenance, and offboarding activities for vendor partners in B2B business portals and Amex BIP program
Research, address, and troubleshoot issues with supplier onboarding
Support the year-end and payment accrual process
Serve as communication bridge between P2P team and its' customers, both internal and external
Assist with training of non-P2P employees in the use and understanding of the University's financial procurement and payables systems
Participate in internal and external audits as necessary
Develop and maintain “trusted advisor” relationships with business partners and key customers
Communicate results and/or recommendations to Deans, Directors, Department and key financial administrators.
Refer potential significant problems to Internal Audit for further review
Gather data, compile information, analyze data and process reports
Review issues, and provide the necessary data and analysis, as needed, during the committee review process to assist in implementing successful business strategies that will help reduce costs, maintain financial integrity, support process automation and enhance the customer service experience
Support the development, implementation, and maintenance of processes, policies, guidelines, Standard Operating Procedures, and Business Operating Principles
Position Type
Temporary
Additional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Pay Rate:
$23-$30/hour
Auto-ApplySupport Services Operations Analyst
Operations analyst job in Chesterfield, NH
Northeast Home Loan is seeking a highly organized and service-focused Support Services Operations Analyst to support mission-critical systems, strengthen client relationships, and enhance operational efficiency across the organization.
About the Role
In this dynamic position, you will maintain key front-end system software applications, support new and existing client relationships, coordinate projects, oversee vendor diligence, and serve as a vital liaison between Northeast Home Loan and Passumpsic Bank's collections functions. This role is ideal for someone who excels at communication, problem-solving, and managing multiple priorities.
Key Responsibilities
Maintain and support front-end system software applications used across the organization
Manage and oversee projects from initiation through completion, ensuring timelines and deliverables are met
Work closely with Sales to support onboarding of new client relationships
Strengthen and retain client partnerships by providing exceptional service, answering questions, and resolving issues
Perform initial vendor due diligence and maintain ongoing vendor oversight
Serve as the liaison between Northeast Home Loan and Passumpsic Bank for collection-related functions
Support internal teams with system questions, updates, and issue resolution
What We're Looking For
Strong attention to detail, organization, and follow-through
Excellent communication skills with the ability to support clients and internal partners
Experience working with software systems or operational platforms (mortgage/financial industry experience a plus)
Ability to manage multiple projects and priorities in a fast-paced environment
Problem-solving mindset and a commitment to providing exceptional service
Why Join Northeast Home Loan?
Opportunity to work in a collaborative, relationship-driven environment
Meaningful role that impacts system performance, client satisfaction, and operational success
Competitive compensation and benefits
Room for professional growth and expanded responsibilities
Auto-ApplyPayment Operations Analyst - Temporary
Operations analyst job in Boston, MA
About the Opportunity You are passionate about delivering on-time, at-cost, and low-risk payment operations. You revel in consistently exceeding customers' expectations. You want a lead role in managing enterprise-level day-to-day accounts payable activities and thrive when executing activities within Invoice to Payment and Time & Expense (T&E) workflows. You are a well-versed disbursement tactician with a continuous improvement, operational efficiency, and effectiveness mindset who delivers data-driven outcomes. You're a proven leader, often without authority, and act with a sense of urgency and organizational agility when problem-solving and project managing. You desire a supporting role in transforming and automating business processes, deploying a reimagined, data-driven performance management system within enterprise disbursement, and ultimately, delighting our customers. You have intellectual curiosity, build strong coalitions, possess strong financial acumen, and continuously demonstrate high degrees of ownership, integrity, and attention to detail. You are an independent self-starter who thrives in connecting people and ideas to data and outcomes and have a strong entrepreneurial drive. You excel at communication, are comfortable with a critically important role in a highly visible organization, and are always accountable for results.
Qualifications
* 5 years of related experience or BA / BS and 2 years of relevant experience or relevant MBA / MS
* Demonstrated leadership and expertise within the Invoice to Payment and T&E workflows, e.g., invoice acceptance and payment, two- and three-way invoice matching, commercial and grantee payment terms, preferred payment mechanisms, compliance, corporate card programs, electronic expense systems, etc.
* Demonstrated ability to effectively utilize disbursement data and trusted advisor relationships to identify opportunities, build cross-functional problem-solving coalitions, continuously improve efficiency and effectiveness of assigned activities, and ultimately deliver better outcomes via published performance management framework (e.g., business management system, service level agreements, key performance indicators)
* Familiarity with government and state / local payment/disbursement regulations, commercial payment best practices, and techniques/value levers to enhance returns on working capital
* Proven experience of leading payment/disbursement operations activities in a high profile, high transactional volume, high financial risk environment
* Globally minded, self-motivated, flexible, and creative leader, able to prioritize, multi-task, and work horizontally and vertically across a decentralized organization to drive results
* Strong leadership presence and ability to build customer-focused "trusted advisor" relationships by delivering sound technical analysis, customer empathy, and data-driven decision-making
* Excellent interpersonal, written, and verbal communication skills with the ability to lead, interact with, influence, resolve conflict, and drive decisions/accountability among individuals from a variety of cultures and disciplines
* Demonstrated flexibility and willingness to respond to changes in the external environment while ensuring the organization is able to effectively and efficiently navigate transitions
* Familiarity with foreign currency transactions and ACH / Bank Wire regulations
* Demonstrated expertise of Microsoft business programs (e.g., Outlook, Excel, Word, Power Point)
* Demonstrated experience utilizing data warehouse, data analytics, and reporting tools (e.g., Cognos, SQL, R, Python, Tableau, Power BI)
* Experience with JAGGAER preferred.
* Previous knowledge with Workday preferred
Key Responsibilities
Responsible for assigned day-to-day payment operations activities, to include, but not limited to:
* Manage timing of vendor payments consistent with vendor agreements and company policy and budget
* Process all non-Payroll requests for payment
* Coordinate purchase order and invoice payment issues with business partners, and identify any potential training gaps
* Communicate and enforce P2P policy
* Oversee the centralized billing and upload process for preferred suppliers
* Support onboarding, maintenance, and offboarding activities for vendor partners in B2B business portals and Amex BIP program
* Research, address, and troubleshoot issues with supplier onboarding
* Support the year-end and payment accrual process
* Serve as communication bridge between P2P team and its' customers, both internal and external
* Assist with training of non-P2P employees in the use and understanding of the University's financial procurement and payables systems
* Participate in internal and external audits as necessary
* Develop and maintain "trusted advisor" relationships with business partners and key customers
* Communicate results and/or recommendations to Deans, Directors, Department and key financial administrators.
* Refer potential significant problems to Internal Audit for further review
* Gather data, compile information, analyze data and process reports
Review issues, and provide the necessary data and analysis, as needed, during the committee review process to assist in implementing successful business strategies that will help reduce costs, maintain financial integrity, support process automation and enhance the customer service experience
Support the development, implementation, and maintenance of processes, policies, guidelines, Standard Operating Procedures, and Business Operating Principles
Position Type
Temporary
Additional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Pay Rate:
$23-$30/hour
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