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Operations analyst jobs in Auburn, MA

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  • Security Operations Center Analyst

    Franklin Fitch

    Operations analyst job in Boston, MA

    US CITIZENS AND GREEN CARD HOLDERS ONLY Security Operations Center (SOC) Analyst ($86k) Shift: Monday-Friday, 3:00 PM - 12:00 AM (EST) We are seeking a Security Operations Center (SOC) Analyst to join our Information Security team on a second-shift schedule. This role serves as the first line of support for security operations and plays a critical role in maintaining and improving the organization's overall security posture. The ideal candidate has a background in cybersecurity or IT support, strong analytical skills, and the ability to work independently while collaborating across technical teams. This position also participates in an on-call rotation. Key Responsibilities As a SOC Analyst, you will: Actively hunt for threats, indicators of compromise, and potential data exfiltration Monitor, analyze, and respond to security incidents and alerts using sound judgment and discretion Triage and remediate security detections, escalating to Tier 2/3 teams when necessary Assist Tier 2/3 teams with security changes and routine maintenance activities Troubleshoot and support security tools including VPN, email security, and endpoint protection platforms Create, update, and maintain security documentation Collaborate with Information Security and Information Technology teams to ensure a strong security posture across the organization Required Skills & Proficiencies Strong communication skills with the ability to translate security and risk concepts into business-friendly language Solid understanding of modern security principles, techniques, and protocols Experience with ticketing systems and cross-team troubleshooting workflows Working knowledge of security concepts such as: Web filtering Firewall management Least-privilege access Vulnerability management Identity and access management (IAM) Email security Security risk assessments Strong critical thinking skills with the ability to make independent, actionable decisions Qualifications 2+ years of experience in cybersecurity or a related field (or equivalent formal education) Cybersecurity operations certifications preferred, such as: CompTIA Security+ ISC2 CC ISC2 CISSP Palo Alto Networks PCNSE (or similar) Schedule & Availability Must be able to work a pre-scheduled second shift: 3:00 PM - 12:00 AM EST, Monday through Friday Willingness to participate in an on-call rotation Compensation & Career Development This role offers an excellent opportunity for career growth within a collaborative and professional environment. Employees receive a competitive total compensation package, including opportunities for bonuses based on individual performance and organizational profitability. Benefits Eligible employees have access to a comprehensive benefits program, including: Medical, Dental, Vision, Life/AD&D, Long-Term Care, and Disability coverage Flexible Spending Account (FSA) and Health Savings Account (HSA) Healthcare Concierge and Advocacy services Lifestyle Spending Account Voluntary 401(k) plan and profit sharing 10 paid holidays plus a generous PTO program Family support benefits, including paid parental leave, fertility benefits, childcare and elder care support Wellbeing programs, including mental health and employee assistance resources Retirement planning and consulting Anniversary bonus program Professional development opportunities Transportation and commuter benefits International travel insurance Auto, home, and pet insurance options Prepaid legal insurance Employee discount programs
    $86k yearly 2d ago
  • Business System Analyst

    Firstpro, Inc. 4.5company rating

    Operations analyst job in Boston, MA

    first PRO is now accepting resumes for a Business Systems Analyst, Treasury & Investment Finance Systems in Boston, MA. This is a direct hire role and onsite 3 days per week. TECHNOLOGY EXPERIENCE Experience with treasury management systems such as GTreasury, Kyriba, Bellin, HazelTree, Reval, etc. (required) Experience configuring or supporting the Salesforce platform (preferred) Exposure to FX hedging tools such as Kyriba (preferred) Experience with cash projection and liquidity reporting (preferred) Understanding of SWIFT messaging (MT messages / ISO 20022 standards) and U.S. payment networks (ABA, ACH) (required) Experience implementing and maintaining SaaS platforms Hands-on experience building or maintaining system integrations (APIs) Familiarity with iPaaS tools such as Workato or Power Automate (preferred) Experience with business intelligence and reporting tools (Tableau, Power BI) QUALIFICATIONS Bachelor's or advanced degree in Computer Science, Information Systems, Finance, or a related discipline Master's degree with a concentration in Technology or Systems (preferred) Minimum of 3 years of relevant professional experience At least 2 years of experience implementing and supporting Treasury or Cash Management solutions
    $51k-75k yearly est. 3d ago
  • Business Analyst

    Beacon Hill 3.9company rating

    Operations analyst job in Mansfield, MA

    We are seeking a Business Analyst to support critical projects and drive digital transformation initiatives. The ideal candidate will collaborate with stakeholders, analyze workflows, and recommend solutions that align with business objectives while managing organizational change effectively. Responsibilities Requirements Gathering: Elicit, document, and analyze business requirements in partnership with stakeholders. Process Improvement: Assess current processes, identify inefficiencies, and propose enhancements to improve operational effectiveness. Solution Design: Evaluate and recommend technology solutions that meet business needs. Digital Transformation: Support initiatives that modernize systems and processes, ensuring alignment with strategic goals. Change Management: Facilitate adoption of new processes and technologies through effective communication and stakeholder engagement. Project Support: Work closely with project teams to ensure accurate implementation of business requirements. Desired Skills and Experience Change Management, Business Process, Transformation, Chatbot, AI Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™
    $69k-97k yearly est. 4d ago
  • Application Support / Systems Analyst - Aladdin; PACE, Charles River, Calypso

    Blue Bridge People

    Operations analyst job in Boston, MA

    This is a FULL-TIME direct hire role. No C2C or 3rd party candidates The role would be ON-SITE 2 days a week, and work from home 3 days a week Must have experience working with Aladdin and similar investment management platforms and systems Client can NOT sponsor or transfer work visas (this also will exclude candidates on a student visa that would need sponsorship in the future) _________________________________________________________________________________________________________ Business Systems Analyst - Investment Data Overview We are seeking a mid-level Business Systems Analyst with a strong focus on investment and reference data. This role serves as a key liaison between business stakeholders and technology teams, supporting data quality, system workflows, and production processes across investment platforms. The ideal candidate understands investment instruments, data lifecycles, and how data moves across front-, middle-, and back-office systems. Key Responsibilities Act as a business systems analyst supporting investment and reference data platforms, serving as a primary point of contact between business users and technology teams. Analyze end-to-end data flows, understanding how investment data is sourced, transformed, and consumed across multiple systems. Support and maintain reference data for multiple asset classes, including equities, fixed income, derivatives, futures, and options. Respond to daily requests from trading, compliance, operations, and reporting teams, including time-sensitive production issues. Write and execute SQL queries to analyze data issues, validate workflows, and support root-cause analysis. Monitor, enhance, and define data quality controls and exception reporting. Gather and document business requirements for new data fields, datasets, and workflow changes; partner with developers to design, test, and implement solutions. Perform production support and troubleshooting, ensuring data accuracy and system stability. Participate in Agile development activities, including backlog refinement, sprint planning, and representing business priorities. Identify and recommend process improvements to enhance data quality, controls, and operational efficiency. Required Qualifications 3 years experience working with investment platforms ideally Aladdin OR comparable systems (Bloomberg, PACE, Charles River, Calypso). 3-8 years of experience as a Business Systems Analyst, Data Analyst, or similar role within investment management or financial services. Strong understanding of investment instruments, particularly fixed income and derivatives. Hands-on experience writing SQL queries and analyzing relational data. Experience working with investment platforms such as Aladdin or comparable systems (Bloomberg, PACE, Charles River, Calypso). Proven experience supporting front- and back-office stakeholders in a production environment. Strong analytical, documentation, and communication skills. Ability to manage multiple priorities and operate effectively under tight deadlines. Willingness to participate in an on-call rotation as needed. Preferred Qualifications Experience using Python for data analysis, automation, or workflow support. Familiarity with data engineering concepts, data modeling, and data governance. Experience with Eagle PACE or similar accounting/reference data platforms. Prior experience working in Agile or Scrum-based development environments.
    $74k-104k yearly est. 4d ago
  • Business Analyst

    Brooksource 4.1company rating

    Operations analyst job in Boston, MA

    We're seeking a Business Systems Analyst to provide analytical expertise and support a variety of initiatives within a data operations and technology team. In this role, you will research, elicit, analyze, validate, and document business requirements, ensuring they accurately reflect business needs and stakeholder expectations. You'll also translate business needs into system/application requirements, assist in producing functional requirements for tool development, and collaborate with project managers to manage changes, identify risks, and support feasibility studies and implementations. Minimum Qualifications: Knowledge of health care financing concepts and a broad understanding of the health care provider sector Proven ability to build relationships and work collaboratively while managing scope and expectations Strong planning, communication, and change management skills Advanced analytical skills with proficiency in Excel, Tableau, and data visualization tools Excellent attention to detail and strong interpersonal skills Nice to Have Experience with financial documents and financial analysis techniques Ability to present innovative solutions and “out of the box” thinking Responsibilities Research, elicit, analyze, and document business requirements for projects Translate business needs into system/application requirements and project components Assist in producing functional requirements for tool development Collaborate with project managers to manage changes, identify risks, and maintain expectations Support proposals, feasibility studies, and new business development initiatives What's In It For You Weekly paychecks Opportunity to work on impactful data projects Collaborative team environment with professional growth potential EEO Statement: Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
    $68k-101k yearly est. 2d ago
  • Information Technology Business System Analyst

    Robert Half 4.5company rating

    Operations analyst job in Burlington, MA

    Our company is seeking an experienced IT Business Systems Analyst with demonstrated expertise in Enterprise Resource Planning (ERP) systems. In this critical role, you will collaborate with stakeholders to analyze business needs, enhance processes, and optimize ERP solutions. You'll play a key part in supporting our organization's ongoing digital transformation and enterprise systems initiatives. Key Responsibilities: Analyze business processes, gather requirements, and translate needs into functional specifications for ERP systems. Serve as a liaison between IT and business units to ensure alignment of system functionality with operational objectives. Lead and support the implementation, integration, and ongoing optimization of ERP platforms such as SAP, Oracle, Microsoft Dynamics 365, Workday, or similar. Conduct workflow analysis and propose technology-driven process improvements to maximize efficiency. Collaborate with cross-functional teams to support ERP upgrades, enhancements, and user training initiatives. Qualifications: Bachelor's degree in Information Technology, Business, Computer Science, or a related field (or equivalent work experience). 4+ years of experience as a Business Systems Analyst with hands-on ERP project involvement. Advanced proficiency with at least one major ERP platform (e.g., SAP, Oracle, Microsoft Dynamics 365, Workday). Strong business process analysis, documentation, and project management skills. Experience integrating third-party solutions and automation tools into ERP environments is a plus.
    $67k-98k yearly est. 4d ago
  • Financial Services Business Systems Analyst

    Gardner Resources Consulting, LLC

    Operations analyst job in Boston, MA

    Business Systems Analyst Must Have: Bachelor's degree or equivalent experience in finance, economics, computer science, or technology related field. Minimum of 2-5+ years of experience in the financial services industry, ideally supporting buy?side technology. Possesses solid knowledge of Equity, Fixed Income, and Derivatives asset classes. Demonstrated strong SQL skills and a solid understanding of investment data. Proven ability to efficiently utilize resources and communicate with others, both verbally and in writing. Proven analytical skills and demonstrated ability to make independent decisions. A firm understanding of systems development lifecycle and Agile framework. Proven ability to develop creative solutions to meet business needs.
    $60k-86k yearly est. 2d ago
  • Business Analyst

    Masis Professional Group

    Operations analyst job in Boston, MA

    The Business Analyst can work from either Boston, MA or Springfield, MA office in Hybrid capacity. As a Business Analyst, you will drive translating business needs into the requirements for Processes and Technology to execute on supporting our customer and employee experiences. To be successful, you will: Document business requirements with detailed technical specifications Understand process flows and ensure interconnectivity of systems and applications Act as a liaison between Underwriting and other teams and advocate for necessary changes Translate customer and employee needs into documented, actionable solutions with clear measurement mechanisms in service of business outcomes Provide proper documentation for the Product team to prioritize features and enhancements against a prioritization framework Support Business owner, Product Manager and peers to align requirements to roadmaps Proactively identify opportunities to improve business processes by maintaining a strong knowledge of available and upcoming features delivered by external vendors Update procedural and processes changes Ensure development outputs meet business expectations by maintaining strong cross-functional relationships with technical and architecture teams Keep change management principles in mind, to work with the team to establish launch readiness in response to system and process updates Work independently and with management on highly visible, divisional/cross-divisional complex products and projects Be sought as a key resource for documentation of unique or complex business problems Drive continuous improvement and efficiencies beyond own scope of responsibility Required Qualifications: Bachelor's degree 7+ years' experience supporting projects and driving execution of complex technical work Business Analyst experience for Underwriting systems Understanding of Waterfall and Agile processes and documentation Strong requirements documentation skills Ability to drill down from the big picture to process details Ability to think strategically Ability to collaborate across diverse teams and organizations Preferred Qualifications: Individual who enjoys solving complex problems and improving team processes Lide underwriting knowledge Exposure to customer experience/user experience practices Proven ability to partner with cross-functional teams to design, configure, test, and deploy Demonstrated ability to adapt to changing business priorities Experience with additional requirements tools including JIRA and Confluence
    $60k-86k yearly est. 3d ago
  • Information Technology Project Analyst

    Technosphere, Inc.

    Operations analyst job in Marlborough, MA

    Job Role: IT Project Analyst Key Responsibilities Manage IT and business automation projects from planning through implementation Collaborate with clients and internal stakeholders to define project goals, gather requirements, and deliver successful outcomes Build process automations using Microsoft Power Platform tools such as Power Automate, SharePoint, Lists, and Power Apps Design and maintain dashboards and reports in Power BI and Microsoft Fabric Support database-related work, ensuring proper design, data integrity, and relational structure Apply AI fundamentals to improve workflows and analytics Track project timelines, budgets, and communications MUST HAVES: · 3-5 years of proven experience managing IT projects and working cross-functionally with technical teams · Proficiency with Power BI and Power Automate strongly preferred · Working knowledge of SQL Server and database structures strongly preferred NICE TO HAVES: · Familiarity with SharePoint, Lists, Power Apps, and Microsoft Fabric preferred · Understanding of AI concepts and how to apply them in business environments preferred
    $76k-105k yearly est. 2d ago
  • Senior Analyst- Asset Management

    Davis 3.8company rating

    Operations analyst job in Boston, MA

    Davis is a vertically integrated real estate investment, development and management firm that leverages five decades of experience, the strength of its leadership team and employees and a diversified portfolio to deliver maximum value for its investors and tenants. Headquartered in Boston and investing across the United States, Davis prides itself on taking a nimble, collaborative approach to delivering best-in-class results from complex opportunities. With $12.8 billion in gross asset value invested through real estate equity, debt and fixed-income securities, Davis today owns a real estate portfolio of approximately 15.2 million square feet of healthcare and life science, industrial, retail, office and hospitality properties and more than 5,800 residential units across the United States. For further information, visit ************************* Role & Responsibilities: Specific responsibilities include: • Provide support across all three verticals; Multifamily, Industrial, and Science & Technology, while allowing for specialization based on prior experience and the evolving needs of the business. • Integral point-person that coordinates and communicates with various departments in order to execute the asset-level business plan and implement actions to create value. • Assist senior Asset Management team professionals by conducting financial analyses on portfolio operations, including creation of cash flow, hold/sell and distribution models using ARGUS and excel. • Assist in tracking investment performance. • Writing, preparing and assembling Investment Committee memos with input from senior members of Asset Management team and the Vertical. • Monitor the performance of existing investments and identify potential areas of concern or opportunity. • Prepare quarterly valuations and reports by updating model assumptions, inputting property-level activity, and completing investor reports. • Assist team members in dispositions or refinancing processes. • Maintain databases, record, and assist Investor Relations in completing portfolio management activities. • Conduct market research, data mining, and collect competitive property transaction information. • Ensure complete and well-organized property files are maintained on Sharepoint for each Investment, including (but not limited to) weekly tracking reports, budgets, fully executed lease files, third party reports, etc. • Prepare ad hoc analysis, documentation, and briefs for review by more senior team members. • Assist with organizing, refining, and implementing the valuation process. • Participate actively in the assigned Vertical - contributing to annual business plan preparation and regular investments analysis. • Other responsibilities and requirements as required by manager or company. Skills & Qualifications: • Bachelor's Degree and a minimum of 2-5 years of real estate experience, with a preference for experience within the various asset classes. • Understanding of commercial real estate industry (supply/demand, revenue and expense drivers, forecasting, reporting, leasing and marketing). • Ability to create detailed financial models demonstrating exceptional proficiency with Excel; proven comprehension of complex analyses (e.g. different debt structures, ground leases, waterfalls, etc.). • Ability to synthesize information, create structure for analyses, draw informed conclusions, and present to senior leaders. • Ability to solve practical problems and manage multi-variable situations with limited standardization. • Exceptional written and oral communication skills, with acute attention to detail. • Project management skills and the ability to multitask and prioritize workload efficiently and effectively with little direction. • Experience managing complex capital/redevelopment projects for an ownership group preferred. • Ability and willingness to travel up to 20% of the time. Compensation & Benefits: Salary Range: $110,000 - $117,500 Compensation will include a bonus and an attractive benefits package. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age (40 or older), marital status, sexual orientation, gender identity/expression, citizenship, real or perceived disability or handicap, genetic predisposition, veteran status, and/or any other protected category in accordance with applicable federal, state or local law
    $110k-117.5k yearly 20h ago
  • ERP Systems Analyst

    Engineering Services and Products Company 3.7company rating

    Operations analyst job in South Windsor, CT

    Essential Duties and Responsibilities: Confer with staff of different departments to analyze current operational procedures, identify problems, and understand specific requirements as it relates to the Company's ERP system. Analyze ERP Systems, design, troubleshoot system problems, document and implement software modifications to improve workflow and increase operational efficiency to meet corporate needs. Customize and configure system workflow to meet corporate needs. Serve as a liaison between functional and technical resources to manage the development and implementation of new system functionality. Act as a subject matter expert in all areas of ERP software and provide assistance in system functionality, upgrades, modifications, and day-to-day problem analysis, issue tracking, and resolution. Collaborate with end users to find solutions to identified problems and ensure that proper documentation is created and shared with necessary staff. Prepare technical reports, simulations and instructional manuals to document systems development. Assist with on-boarding of new employees by providing ERP system overview and training as needed. Translate current business process requirements into functional ERP system requirements. Work directly with ERP software vendor's support department to identify software issues and apply appropriate patches. Coordinate with 3rd party software vendors regarding integration to the ERP system, troubleshoot issues, and perform upgrades. Perform other information technology and business analysis duties as required to support ESAPCO's strategic priorities. Provide occasional IT Help Desk assistance when other IT staff are unavailable. Other duties as assigned. Requirements: Bachelor's degree in Computer Information Systems or a related degree. Three to five years' related experience in a manufacturing environment using Epicor ERP software. Ability to take initiative and follow through with minimal supervision. Ability to work under pressure in a calm and efficient manner. Strong interpersonal skills. ERP system implementation experience a plus. Supervisory Responsibilities: This job has no supervisory responsibilities. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit, talk, listen, stand, and walk. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Compensation: Salary to commensurate with experience. Benefits: We offer an excellent benefits package, including medical, dental, vision, educational assistance, 401(k), life insurance, disability, vacation, holidays, personal/sick time, employee referral, product discounts, and more. Engineering Services and Products Company is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
    $70k-94k yearly est. 4d ago
  • Contract Business Analyst

    Ia Recruiting

    Operations analyst job in Waltham, MA

    We are currently recruiting a Business Analyst for a contract position located in Waltham, MA. This is a 6-month onsite contract position. Must have at least 10 years of experience. Competitive rate. Skills: EMS(Power Flow, State Estimator, Contingency Analysis, OPF ), SCADA , MS PowerPoint Digital : SCADA Security Job Description • EMS application engineering • Strong knowledge of Power Flow, State Estimator, Contingency Analysis, OPF etc. • Strong analytical and communication skills. • Working knowledge of Software development methodologies like waterfall, Agile • Ability to understand Business requirement and Business Requirements mapping to functional design • Ability to validate alignment of Data, Integration and test requirements • Strong Understanding of Network Topology build requirements • Understanding of integration technologies used in SCADA/EMS/DMS space. • Ability to work in an Onshore/Offshore global delivery model. Provide domain expertise for EMS application engineering • Strong knowledge of Power Flow, State Estimator, Contingency Analysis, OPF etc. • Understands EMS application architecture and security. • Work with Business to understand functional issues and solve the same by providing workaround • Sort out Data issues or RTU communication issues • Provide timely incident resolution • Having strong knowledge of Network models and databases • Experience working in Transmission and Distribution domain of Utilities • Create databases and displays for new IEDs/ ICCP data • Experience with multiple products in the market will be an advantage such as GE, Hitachi, OSII, SE • Experience in DERMS applications will be an advantage • It is an advantage if candidate is NERC certified
    $61k-94k yearly est. 60d+ ago
  • Americas HQ Business Operations Analyst

    Cisco Systems, Inc. 4.8company rating

    Operations analyst job in Providence, RI

    Application Deadline: January 10. If we do have a large enough candidate pool prior to the application deadline, we may take it down earlier. This role can be performed anywhere. (East or Central Time Zone) ideally. Meet the Team Operations is a key part of our Americas Sales organization and is central to our ongoing transformation and growth. As an Operations Analyst, you will support the Americas Architecture team and help enable Cisco's Architectures to evolve and succeed. In this critical role, you'll gain valuable insights into what drives our Architectures and the future direction of Cisco. What You Will Do As a member of our Americas Sales Operations team, you will: * Provide New Year Readiness support for Americas Software and Services, assisting in preparations and process updates for the upcoming fiscal year. * Support goaling, bookings, and pipeline reporting to ensure sales targets and progress are tracked accurately. * Conduct sales data analysis and assist in the development of monthly business requirements documentation. * Create and maintain dashboards and reporting tools (using platforms such as Centro, Salesforce, FinBI, and HANA) to deliver actionable business insights to sales and leadership teams. * Collaborate with SW/Svcs leaders and cross-functional teams to develop, track, and report on key performance indicators (KPIs) and sales metrics. * Support sales leaders with "run-the-business," "report-the-business," and "change-the-business" activities by providing data, reports, and operational assistance. * Assist with compensation support activities, helping to ensure accurate and timely processing. * Help gather business requirements, create mockups, and contribute to quarterly and monthly business reviews. * Participate in sales enablement activities and operational efficiency projects, working closely with various stakeholders. Minimum Qualifications * BA/BS degree * 1-3 years of experience in a business analyst or related role * Familiarity with Cisco Americas Sales hierarchy, forecasting, and reporting tools Preferred Qualifications * Experience working in cross-functional teams or on project-based initiatives * Strong analytical and interpersonal communication skills * Ability to translate complex data into clear, actionable insights * Experience supporting or collaborating with field sales, architecture sales, engineering, or sales operations * "Team first" mentality and commitment to shared goals At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. For 40 years, we've been innovating to create solutions that power how humans and technology work together across the physical and digital worlds. Our solutions provide customers with unparalleled security, visibility, and insights across their digital footprint. We work as a team, collaborating with empathy to achieve impactful results on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $92,000.00 to $123,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $114,400.00 - $171,300.00 Non-Metro New York state & Washington state: $100,200.00 - $153,200.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
    $114.4k-171.3k yearly 3d ago
  • Operations Analyst Full-Time - Summer 2026 Start Date

    Wayfair LLC 4.4company rating

    Operations analyst job in Boston, MA

    Start Dates: June & July 2026 is $80,000 plus a joining bonus of $5,000 This is a Boston based opportunity with a 4 day in office expectation (Monday - Thursday) with 1 day remote (Friday) At this time, Wayfair will not sponsor applicants for employment authorization for this position for the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN Who We Are: At Wayfair, we support upcoming graduates in launching their careers in e-commerce and technology. With endless opportunities across technology, commercial, operations, marketing, and finance - there is a path for everyone. As a full-time employee, you'll be challenged to solve complex problems and build solutions to company-wide initiatives. Wayfair's Operations organization is revolutionizing the customer experience through the development of a proprietary logistics network and optimization platform that manages the end-to-end supply chain from overseas factories to customer's front doors. This team works directly with suppliers, vendors, and customers to provide new levels of efficiency and performance. They also interact internally with Product, Engineering and Business Intelligence teams to generate the core analytical insights that enable Wayfair to tackle transportation, warehousing, and delivery challenges. As an Operations Analyst, you'll develop and execute strategies that generate competitive advantage for Wayfair, and the results of your findings will improve the day-to-day efficiency of a complex and sophisticated global supply chain. What You'll Do: * Leverage data to analyze the Operations organization and develop business cases for strategic initiatives that drive speed, reliability, and cost reduction throughout our supply chain * Create cross-functional partnerships throughout Operations and other areas of the business to solve problems and innovate tools and processes * Build strong relationships and collaborate with suppliers, carriers, and field teams to improve operational performance that can scale with Wayfair's continued growth * Work effectively with peers and managers by demonstrating high quality communication and teamwork * Develop dashboards and reports in Gsheets or Looker Data Studio to present your findings in a clean digestible format and increase visibility What You'll Need: Basic Qualifications: * Currently pursuing a Bachelors in a relevant discipline such as Analytics, Supply Chain, Business Operations with the expectation that degree will be obtained by Spring 2026 * Minimum GPA of 3.0 * Authorization to work in the United States without visa sponsorship by Wayfair now or in the future. Visa sponsorship includes the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN * Proficient in Microsoft Excel/Google Sheets and SQL or Google Big Query (GBQ) * Comfort with 5-15% travel for this role as needed Preferred Qualifications: * Strong consultative skills: ability to work effectively and persuasively with a highly cross- functional group of business partners * Strong business acumen: ability to understand how various parts of the business interact; can identify and approach problems from a customer or supplier perspective * Exceptional analytical and quantitative problem-solving skills: excited about working with and synthesizing big data into actionable insights; comfortable using data software to conduct analyses and synthesize findings * Excellent written and verbal communication skills: ability to summarize and share results with key stakeholders * Strong comfort level and appetite to use AI in daily workflow Why You'll Love Wayfair: Benefits & Perks: * Full health benefits available (Medical, Dental, Vision, HSA/FSA) on day one for eligible employees. * No-cost access to 2nd.MD, a virtual expert medical consultation and navigation service. * Global Traveler Health Insurance through GeoBlue. * 24/7 access to mental, financial, physical and emotional wellbeing support, plus an enhanced offering of therapy and coaching. * Automatic enrollment into Basic Life and Accidental Death & Disability Insurance. * 401(k) matching with immediate vesting. * Paid Parental Leave, Surrogacy & Adoption Reimbursement and Caregiver Services. * Tuition Reimbursement. * Wayfair Employee Discount. * Gym/Fitness Discounts (including Peloton, Wellhub and varying regional memberships). * Exclusive access to thousands of perks & discounts through BenefitHub. * Yearly match up to $500 for personal donations made by employees to registered 501(c)(3) nonprofits. Purpose & Inclusion at Wayfair: At Wayfair, we pride ourselves on fostering an environment where every individual experiences a fair and equitable employee journey. We are committed to developing targeted resources that raise awareness around inclusion and eliminate barriers, ensuring Wayfair provides a fair and inclusive workplace experience for everyone. Social Impact & Responsibility: At Wayfair, we focus on helping people on their journey to home - specifically those who have lost their way from home. We do this by leveraging our best assets, such as collaborating with leading nonprofit organizations, coordinating in-kind product donations, empowering our employees to get involved through paid volunteer time off programs, and encouraging our customers to donate. This multi-faceted approach allows us to support communities in need in authentic ways that align with Wayfair's broader mission of helping everyone, anywhere create their sense of home. Assistance for Individuals with Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form. Need Technical Assistance? For more information about applying for a career at wayfair, visit our FAQ page here. About Wayfair Inc. Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice (***************************************** If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at *********************************.
    $51k-66k yearly est. Easy Apply 60d+ ago
  • Data Operations Analyst II

    Linevision 3.8company rating

    Operations analyst job in Boston, MA

    Full-time Description Turn complex geospatial data into actionable grid intelligence that enables affordable, reliable power. We are seeking a Data Operations Analyst II to join our customer-oriented team. This role bridges technical data analysis with operational execution, ensuring accuracy, quality, and scalability. You will work cross-functionally with Solutions Engineering, Operations, and Client Success teams to process 3D and GIS datasets, establish and refine data workflows, and support the seamless integration of data into customer-facing solutions. This position is ideal for someone who thrives at the intersection of data precision, process optimization, and real-world energy infrastructure. Join us at LineVision, Built In Boston's Best Places to Work 3 years running! What will you do?Core Responsibilities and Key Performance Objectives Process and validate geospatial datasets including GIS, PLS-CADD, KMZ, and related file formats using AI-powered tools for initial processing and anomaly detection, with human oversight ensuring accuracy, consistency, and completeness. Drive automation of routine data ingestion processes, validation checks, and standardized reporting. Standardize and document workflows, including data quality checks and repeatable data-handling SOPs. Work with internal development teams to drive process improvement and tool development as needed to support this role. Coordinate with internal and external stakeholders for initial data acquisition and establish ongoing processes to track changes to data over time with customers. Within the first 3 months: Gain a strong understanding of onboarding workflows and deployment processes. Establish working relationships with internal and external stakeholders. Take ownership of specific data processing workflows, ensuring error-free and timely execution. Within the first 6 months: Collaborate with Data Operations, Solutions Engineering, and Client Success teams to align data processes with hardware deployment and customer onboarding. Serve as a technical liaison, communicating findings and data insights clearly to technical and non-technical stakeholders. Within the first year: Become a subject matter expert in geospatial data workflows, mentoring teammates, and identifying opportunities for automation and improvement. Lead continuous improvements in data integrity, repeatability, and process scalability. Support the development of structured playbooks that align data handling with field deployments. How to succeed in this role Key Competencies Attention to Detail: Consistently delivers accurate, error-free work through thorough verification and systematic review. Excels at catching subtle discrepancies, maintaining data quality standards, and ensuring precision across all deliverables. Critical Thinking: Strong ability to spot inconsistencies, gaps, and anomalies in datasets and processes. Delivering Innovative Solutions: Proficiency with AI tools for accelerating data analysis and workflow automation, combined with the judgment to know when human expertise is essential. Taking Ownership: Structured approach to documenting, refining, and enforcing standardized workflows. Stakeholder Management: Comfort working with operations, engineering, and client-facing teams to ensure smooth project execution. Essential Skills Practical experience applying AI/ML platforms to streamline data processing tasks, alongside proficiency with spatial data formats like KMZ and shapefiles, and traditional GIS tools. Strong organizational and documentation abilities to build scalable SOPs. Excellent communication skills to translate technical insights into actionable recommendations. What Sets the Best Candidates Apart Demonstrated ability to integrate AI capabilities into data workflows while maintaining the precision and accountability standards required for utility-grade infrastructure projects. Experience in utility, energy, or infrastructure sectors involving spatial datasets. Experience with transmission line design principles and working with PLS-CADD data structures and outputs. Ability to balance hands-on data processing with long-term process optimization. Reporting & Team Structure Reports to VP, Operations within the Operations and Technical organization. Collaborates closely with Data Operations, Solutions Engineering, and Client Success teams. Interview Process Apply Online. Round 1: Phone screen (Recruiter) Round 2: Hiring Manager Interview Round 3: Panel Interviews Panel 1: Technical competency & experience Panel 2: Teamwork, culture fit, and customer presence Final Round: Leadership Team & Hiring Manager Sign-Off What does joining LineVision mean for you? Impact. Your talent, time, and energy will critically impact our success in accelerating our mission of providing utilities with grid intelligence to enable affordable, reliable power. Ownership. You will hold broad responsibilities with high autonomy and trust in a communicative, collaborative, and fast-paced environment. Flexibility. You will be empowered to maintain work-life balance with trust-based PTO and a flexible hybrid work schedule. Real World Innovation. You will join a motivated and high-performing team working with cutting edge, patented technology to help solve key obstacles to meet the demands of an AI-powered future. Who we are… LineVision is a grid-enhancing technology company enabling electric utilities to deliver affordable, reliable power and accelerate the electrification of the global economy. Our grid intelligence platform delivers the most accurate, network-wide dynamic line ratings and enables safer, more reliable grid operations with a combination of optical sensors and advanced environmental modeling. LineVision's global customer base includes eight of the ten largest US utilities, including National Grid, Southern Company, and Exelon. We are LineVisionaries: We are Innovators: we light the way with tenacious creativity and do good work. We are Empowered: With high trust and high autonomy, the floor is yours, and the opportunity is ours. We are Welcoming: Come as you are, our doors are open. We are better together. We are Trusted Partners: We elevate our customer champions through shared thought leadership. We deliver on commitments. We are All In: We are building a community of passionate individuals who want to dent the universe. At LineVision there's no such thing as a "perfect" candidate. We are looking for exceptional people who want to make a positive impact through their work and facilitate an organization where everyone can thrive. So whatever background you bring with you, please apply if this role would make you excited to come to work every day. Meet our team, and understand our mission: ************************************** Salary Description $80,000-95,000/year
    $80k-95k yearly 60d+ ago
  • Revenue Operations Analyst

    Encore Fire Protection 3.9company rating

    Operations analyst job in Pawtucket, RI

    Who We Are Who We Are: At Encore Fire Protection, we are proud to be the East Coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana Our team of more than 2,400 dedicated employees provides innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and property every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. The Opportunity: A fire protection company leading the charge in RevOps? Even our VP of Revenue Operations didn't believe it before he joined our team, but that's exactly what's happening here. Backed by private equity, Encore is redefining what's possible by applying data-driven sales strategy and modern operational rigor to an industry built on trust, service, and safety. We're looking for a Revenue Operations Analyst to help us take this transformation even further. In this role, you'll design tools, insights, and processes that empower our sales teams to work smarter, close faster, and scale sustainably. You'll turn raw data into meaningful direction by streamlining CRM workflows, tracking performance, and helping leaders make smarter, faster decisions. This role sits at the intersection of data, process, and people. You'll collaborate across Sales, Finance, and Operations to bridge strategy with execution - ensuring every part of our go-to-market engine runs seamlessly. If you're passionate about using analytics to accelerate growth, and love the idea of bringing cutting-edge RevOps thinking to a company you'd never expect, this is your chance to make an outsized impact. What You'll Do: Partner with Sales, Finance, and Operations teams to analyze revenue trends, pricing, and performance metrics. Build and maintain dashboards and models that turn complex data into clear, actionable insights. Support forecasting, pipeline management, and KPI tracking to give leaders better visibility into performance. Identify process gaps and inefficiencies, then collaborate cross-functionally to design scalable, data-driven solutions. Validate and combine data from multiple systems including financial, CRM, and operational sources to ensure accuracy and consistency. Translate analysis into meaningful recommendations that help drive smarter business decisions. Lead through influence by explaining the “why” behind process changes and helping teams adopt new ways of working. Partner directly with the VP of Revenue Operations on key initiatives and the broader RevOps roadmap. Handle ad hoc data requests with curiosity and attention to detail. What You Bring: Bachelor's degree in Business, Finance, Economics, Data Analytics, or a related field. 3-5 years of experience in an analytics or operations role such as Revenue Ops, Sales Ops, FP&A, or Business Intelligence. Advanced Excel skills including formulas, pivots, and data modeling. Proficiency in Power BI, Tableau, or another data visualization platform. SQL or Python experience is a plus, especially for data modeling or optimization. Experience working with data from multiple sources such as CRM, ERP, and finance systems. Strong project management and prioritization skills with the ability to balance multiple initiatives at once. Clear and confident communication skills with the ability to make data easy to understand for any audience. A curious, collaborative, and accountable mindset. You enjoy solving problems with people, not just for them. You Might Be a Great Fit If You... Have a background in data or business intelligence but want to get closer to the commercial side of the business. Have experience in Sales or Financial Operations and enjoy working cross-functionally. Like the mix of building dashboards and influencing the people who use them. Know how to connect the dots between data and decisions and can explain the “why” behind the numbers. What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. Tools for Success: Access to leading-edge web-based productivity tools. Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-EH1
    $50k-75k yearly est. Auto-Apply 6d ago
  • Service Operations Analyst

    CMIT Solutions of Boston|Cambridge 3.0company rating

    Operations analyst job in Boston, MA

    CMIT Solutions of Boston/Cambridge is the premier IT services franchise in the US. Our goal is to be the preferred IT business partner of small to medium sized businesses by offering technical leadership and services to our customers with a focus on providing innovative solutions and delivering exceptional customer service. The Service Operations Analyst provides administrative support across departments to ensure efficient operations and timely task execution. This role demands strong organizational skills, attention to detail, and adaptability in a fast-paced environment. Acting as a key operational link, the position supports leadership and teams through coordination of administrative, reporting, and compliance activities, enabling informed decisions and streamlined business processes. Core Duties: Operational Support & Coordination: Act as a central resource for managers and teams, facilitating workflows and ensuring timely delivery of organizational priorities. Performance Monitoring & Insights: Oversee the collection, review, and interpretation of service performance data and executive-level reporting to identify trends, gaps, and opportunities for improvement. Compliance & Audit Readiness: Support regulatory and vendor audit processes through accurate data collection and documentation, maintaining organizational compliance standards. Information Management & Communication: Manage the distribution of critical communications and reports, ensuring stakeholders receive accurate and timely information. Leadership Engagement: Prepare agendas, summaries, and briefing materials for executive meetings, contributing to strategic alignment and informed leadership discussions. Responsibilities: Administrative Support Serve as the primary point of contact for general administrative needs across departments. Manage calendars, schedule meetings, and coordinate logistics for leadership and team activities. Maintain organized records and documentation for easy retrieval and compliance. Reporting & Data Management Compile and review executive summary reports and service performance metrics. Track and analyze Service Desk utilization and satisfaction survey results. Prepare dashboards or summaries for leadership to support data-driven decisions. Compliance & Audit Preparation Collect and validate data for property vendor audits and other compliance requirements. Ensure timely and accurate submission of audit-related documentation. Communication & Information Distribution Assemble and distribute monthly communications, reports, and updates to stakeholders. Maintain version control and ensure clarity in all distributed materials. Meeting Coordination Prepare agendas, briefing materials, and follow-up documentation for leadership meetings. Support meeting logistics and ensure alignment with organizational priorities. Experience & Skills Requirements: Proven ability to manage operational support functions in a fast-paced environment. Strong organizational and time-management skills with attention to detail. Experience in compiling, analyzing, and interpreting performance data and executive-level reports. Ability to coordinate cross-functional activities and maintain compliance documentation. Excellent written and verbal communication skills for preparing reports and executive summaries. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with data visualization tools. Qualifications: Bachelor's degree in information systems or a related field, or equivalent work experience, plus 3+ years of relevant experience. Preferred Skills: Experience with Service Desk platforms (e.g., AutoTask, ConnectWise, ServiceNow) and reporting tools. Knowledge of audit processes and vendor compliance requirements. Ability to adapt to evolving responsibilities and contribute to process improvement initiatives.
    $57k-78k yearly est. 18d ago
  • Analyst - Global Fund Services Derivatives Operations

    Jpmorgan Chase 4.8company rating

    Operations analyst job in Boston, MA

    We welcome you to join one of the world's top five most admired and prominent companies. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. Come join us to be the best financial services company in the world which is formed to foster a creative, inclusive work environment that always values employees' personal and professional development. As a Fund Servicing Analyst within JPMorganChase, you will play a crucial role in our fund servicing operations. Your primary focus will be on executing routine transactions and collaborating with various teams. You will also apply your knowledge of fund servicing to ensure smooth operations, while also identifying opportunities for process improvements. Your emotional intelligence will help you build strong relationships and influence better outcomes. This role is an excellent opportunity to develop your skills and contribute to our team's success. **Job responsibilities** + Execute routine fund servicing transactions, ensuring accuracy and adherence to established guidelines and procedures. + Collaborate with operations to streamline processes and enhance efficiency in fund servicing operations. + Utilize active listening and questioning skills to understand and address client needs, fostering strong relationships and promoting deeper understanding. + Contribute to continuous improvement initiatives, applying innovation and design thinking techniques to enhance the efficiency and resilience of our operating platform. + Manage the daily trading activities of clients, ensuring accurate execution and oversight. + Review and resolve reconciliation breaks in positions, market prices, income, cash, financing, and valuation. + Support client and broker queries related to daily trade activities, providing timely and accurate responses. + Investigate and amend any issues related to OTC/CFD trades, ensuring proper delivery sign-off to fund accounting and clients. + Provide reconciliation services for derivative products, specifically OTC, from the Boston location. + Reconcile all relevant OTC/CFD deliveries accurately and efficiently against core controls. **Required qualifications, capabilities, and skills** + Baseline knowledge or equivalent expertise in fund servicing operations, with a focus on executing routine transactions and process improvements. + Proven ability to apply active listening and questioning techniques to understand and address client needs effectively. + Experience in continuous improvement initiatives, with a focus on applying innovation and design thinking techniques to enhance operational efficiency. + Strong technical skills including accounting principles and theories + Knowledge of 40 ACTs Fund Accounting, Financial Reporting and Tax Operations + Ability to be effective in a global operating environment and a matrix management organizations + Ability to build and maintain effective working relationships with clients and counterparties + Self-motivated with a flexible approach to working hours **Preferred qualifications, capabilities, and skills** + Quick learner both technical knowledge and systems + Results orientated; ability to create and sustain a target driven environment JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Boston,MA $68,200.00 - $90,000.00
    $68.2k-90k yearly 60d+ ago
  • Support Operations Analyst

    Tutor Intelligence

    Operations analyst job in Watertown Town, MA

    The Company:We understand that general purpose and generally intelligent robots are going to be built in our lifetimes. Not content to sit on the sidelines, we work efficiently towards this goal by combining human and artificial intelligence into something greater than the sum of its parts - a Tutor Intelligence.Founded by MIT alumni and backed by the best investors in AI and robotics, Tutor is building the world's largest fleet of generally capable robot workers for American factories and warehouses. Job Summary:We're hiring a Support Operations Analyst to strengthen our operational backbone by improving the systems, data, and processes that power our robot operations and customer support teams. You'll work closely with the Support Manager and Engineering to ensure we have accurate metrics, efficient playbooks, and smooth incident-handling workflows across all shifts and sites. This is a data-driven, high-impact role for someone who thrives on operational clarity. You'll build dashboards, monitor key performance indicators, investigate recurring issues, and help design better processes for our remote and on-site operator teams. Your work will directly shape how we deliver reliable, 24/7 robot operations and world-class service to our customers.Responsibilities Build and maintain dashboards and reports to track uptime, incident rates, labeling throughput, and team performance Analyze operational data to identify patterns, bottlenecks, and improvement opportunities Collaborate with Engineering to triage and document recurring system issues, coordinate fixes, and validate resolutions Maintain and improve playbooks, process documentation, and alerting workflows for operators and leads Support ongoing experiments and process changes by defining metrics, tracking outcomes, and reporting results Provide operational insights to leadership for forecasting, staffing, and prioritization decisions Partner with the Service & Support Operations Manager to ensure consistent coverage, process adherence, and data integrity across teams and time zones Requirements 2+ years experience in support operations, data operations, trust & safety, or similar high-volume operational environments Proficiency with SQL and Excel/Google Sheets for querying and analyzing operational data Experience building dashboards and visualizations in tools such as Looker, Tableau, or Metabase Strong understanding of process design, documentation, and continuous improvement principles Comfortable collaborating across teams, especially with Engineering and frontline operations staff Excellent written and verbal communication skills, with attention to clarity and precision Highly organized, self-directed, and motivated to improve systems without being asked Nice to Have Experience in 24/7 operations, incident response, or alert-driven workflows Familiarity with automation tools (e.g. Zapier, Airflow, internal scripting) Background in robotics, logistics, or manufacturing environments Tutor offers competitive benefits including fully employer-covered health and dental insurance, a managed 401(k), and regular in-office meals. We host social events and maintain a collaborative, low-ego work culture where people are trusted to take ownership and solve real problems. Tutor is an equal opportunity employer and welcomes applicants from all backgrounds.
    $53k-76k yearly est. Auto-Apply 42d ago
  • Payment Operations Analyst - Temporary

    Northeastern University 4.5company rating

    Operations analyst job in Boston, MA

    About the Opportunity You are passionate about delivering on-time, at-cost, and low-risk payment operations. You revel in consistently exceeding customers' expectations. You want a lead role in managing enterprise-level day-to-day accounts payable activities and thrive when executing activities within Invoice to Payment and Time & Expense (T&E) workflows. You are a well-versed disbursement tactician with a continuous improvement, operational efficiency, and effectiveness mindset who delivers data-driven outcomes. You're a proven leader, often without authority, and act with a sense of urgency and organizational agility when problem-solving and project managing. You desire a supporting role in transforming and automating business processes, deploying a reimagined, data-driven performance management system within enterprise disbursement, and ultimately, delighting our customers. You have intellectual curiosity, build strong coalitions, possess strong financial acumen, and continuously demonstrate high degrees of ownership, integrity, and attention to detail. You are an independent self-starter who thrives in connecting people and ideas to data and outcomes and have a strong entrepreneurial drive. You excel at communication, are comfortable with a critically important role in a highly visible organization, and are always accountable for results. Qualifications * 5 years of related experience or BA / BS and 2 years of relevant experience or relevant MBA / MS * Demonstrated leadership and expertise within the Invoice to Payment and T&E workflows, e.g., invoice acceptance and payment, two- and three-way invoice matching, commercial and grantee payment terms, preferred payment mechanisms, compliance, corporate card programs, electronic expense systems, etc. * Demonstrated ability to effectively utilize disbursement data and trusted advisor relationships to identify opportunities, build cross-functional problem-solving coalitions, continuously improve efficiency and effectiveness of assigned activities, and ultimately deliver better outcomes via published performance management framework (e.g., business management system, service level agreements, key performance indicators) * Familiarity with government and state / local payment/disbursement regulations, commercial payment best practices, and techniques/value levers to enhance returns on working capital * Proven experience of leading payment/disbursement operations activities in a high profile, high transactional volume, high financial risk environment * Globally minded, self-motivated, flexible, and creative leader, able to prioritize, multi-task, and work horizontally and vertically across a decentralized organization to drive results * Strong leadership presence and ability to build customer-focused "trusted advisor" relationships by delivering sound technical analysis, customer empathy, and data-driven decision-making * Excellent interpersonal, written, and verbal communication skills with the ability to lead, interact with, influence, resolve conflict, and drive decisions/accountability among individuals from a variety of cultures and disciplines * Demonstrated flexibility and willingness to respond to changes in the external environment while ensuring the organization is able to effectively and efficiently navigate transitions * Familiarity with foreign currency transactions and ACH / Bank Wire regulations * Demonstrated expertise of Microsoft business programs (e.g., Outlook, Excel, Word, Power Point) * Demonstrated experience utilizing data warehouse, data analytics, and reporting tools (e.g., Cognos, SQL, R, Python, Tableau, Power BI) * Experience with JAGGAER preferred. * Previous knowledge with Workday preferred Key Responsibilities Responsible for assigned day-to-day payment operations activities, to include, but not limited to: * Manage timing of vendor payments consistent with vendor agreements and company policy and budget * Process all non-Payroll requests for payment * Coordinate purchase order and invoice payment issues with business partners, and identify any potential training gaps * Communicate and enforce P2P policy * Oversee the centralized billing and upload process for preferred suppliers * Support onboarding, maintenance, and offboarding activities for vendor partners in B2B business portals and Amex BIP program * Research, address, and troubleshoot issues with supplier onboarding * Support the year-end and payment accrual process * Serve as communication bridge between P2P team and its' customers, both internal and external * Assist with training of non-P2P employees in the use and understanding of the University's financial procurement and payables systems * Participate in internal and external audits as necessary * Develop and maintain "trusted advisor" relationships with business partners and key customers * Communicate results and/or recommendations to Deans, Directors, Department and key financial administrators. * Refer potential significant problems to Internal Audit for further review * Gather data, compile information, analyze data and process reports Review issues, and provide the necessary data and analysis, as needed, during the committee review process to assist in implementing successful business strategies that will help reduce costs, maintain financial integrity, support process automation and enhance the customer service experience Support the development, implementation, and maintenance of processes, policies, guidelines, Standard Operating Procedures, and Business Operating Principles Position Type Temporary Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Pay Rate: $23-$30/hour
    $23-30 hourly Auto-Apply 60d+ ago

Learn more about operations analyst jobs

How much does an operations analyst earn in Auburn, MA?

The average operations analyst in Auburn, MA earns between $41,000 and $88,000 annually. This compares to the national average operations analyst range of $44,000 to $90,000.

Average operations analyst salary in Auburn, MA

$60,000
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