Salesforce Business Analyst
Operations analyst job in King of Prussia, PA
Vertex is a US-based tech company with 15 years' experience in Microsoft, Salesforce, BI, AI, and Cloud Computing. We have earned longstanding client relationships as trusted, long-term partners. Every day we inspire, innovate, and implement solutions that solve complex business problems using creativity and technologies that drive results.
About the Role
The Salesforce Business Analyst will act as a bridge between business stakeholders and technical teams, ensuring Salesforce solutions meet organizational goals. This role requires deep expertise in Salesforce Clouds, strong analytical skills, and the ability to document and capture business requirements to align with Salesforce Solution.
Responsibilities
Requirements regarding Gathering & Analysis:
Collaborate with business stakeholders to understand processes, scope and pain points.
Document functional requirements, user stories, and acceptance criteria.
Align requirements working with Salesforce solution team.
Conduct business gap analysis & FIT Gap analysis.
Ability to run Salesforce reports and dashboards and perform data analysis.
Own Requirements end to end.
Solution Design & Validation:
Work closely with architects and developers to share requirements and provide clarity on solutions.
Validate solutions against business needs and Salesforce best practices.
Conduct demo and smoke testing of delivered solutions.
Process Optimization:
Identify opportunities for automation and process improvements within Salesforce.
Business gaps of processes (to be and current state).
Testing & Quality Assurance:
Support UAT, triage defects, smoke test, validate defects, and ensure successful deployment.
Stakeholder Communication:
Act as a liaison between business and technical teams, ensuring clear communication and alignment.
Training & Documentation:
Prepare user guides and conduct training sessions for end-users.
Qualifications
Experience:
12+ years in IT with at least 8 years as a Salesforce Business Analyst.
Proven experience in multi-cloud Salesforce implementations.
Certifications:
Minimum two Salesforce certifications: Salesforce Admin, Sales Cloud consultant is mandatory to have.
Technical Knowledge:
Strong understanding of Salesforce data model, automation tools (Flows, Process Builder), and reporting.
Familiarity with integration tools and data migration strategies.
Ability to create reports & dashboards in Salesforce.
Ability to download Salesforce data using data loader.
Ability to work within Excel Sheet Pivot tables, VLOOKUP.
Analytical & Communication Skills:
Excellent problem-solving, documentation, and stakeholder management skills.
Product Analytics
Operations analyst job in Wilmington, DE
We are seeking a motivated professional to join the Product Analytics team within a leading bank. Analyst must have expertise in Adobe Experience Platform (Adobe Analytics/Adobe Customer Journey Analysis/Adobe Target) with a proven record of turning data-driven insights into conversion rates. As a leader, analyst must perform user behavior deep dives, perform conversion journey funnel analysis to identify bottlenecks and provide recommendations to client about increasing the overall user engagement and reducing the drop-off rates. Candidate must be proficient in designing and building KPI scorecards and interactive dashboards to track product and performance metrics in Power BI/Tableau. Must have implemented and analyzed A/B and MVT Test. As a lead the senior analyst will Partner with Product Managers to define success metrics and measure the impact of new features and initiatives. This role requires critical thinking and product analytics savviness to work in a fast-paced environment.
Responsibilities:
Oversee the design and implementation of A/B tests and experiments to validate product hypotheses.
Develop and maintain dashboards and reporting tools to monitor product KPIs and user behavior.
Analyze customer journeys, funnel metrics, and lifecycle behavior to identify areas for growth and optimization.
Track user acquisitions, visualize user flows, identify friction points and analyze engagement metrics.
Translate complex data into clear, actionable insights for executive and cross-functional stakeholders.
Collaborate closely with Data Engineering and BI teams to ensure data availability, accuracy, and scalability.
Coach and mentor a team of analysts, fostering technical growth and business impact.
Drive a culture of data-driven decision-making across the product organization.
Translate analytical findings into actionable recommendations for senior stakeholders.
Ensure data accuracy and consistency across reporting and analytics tools.
Qualifications:
Educational Background: A degree in Statistics, Mathematics, Computer Science, or a related field. (IIT/NIT preferred).
Industry Experience: 4+ years of proven experience in Product analytics/Decision management preferably within banking, fintech, or financial services.
Technical Skills: Strong proficiency in SAS and SQL. Hands-on experience with Tableau/ PowerBI, Excel and Powerpoint. Experience in analytics tools such as Google Analytics, Adobe Analytics is preferred.
Analytical Skills: Strong analytical and problem-solving skills. Past experience in statistical analysis and knowledge of banking products.
Communication Skills: Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels and types (technical/non-technical).
Education:
Bachelors or master's in quantitative field such as Economics, Statistics, Mathematics.
BTech/MTech/MBA from Tier 1 colleges (IIT, NIT, IIM) preferred.
Business Analyst (Software)
Operations analyst job in Philadelphia, PA
Requirements:
Typically has 3+ years of relevant technical or business work experience.
Bachelor's Degree in Computer Science, Information Systems or Business Administration.
Job Description:
This role acts as a critical liaison between product managers, engineering, operations, and business stakeholders, ensuring that new features and enhancements are delivered effectively and aligned with business objectives.
Be the bridge between product, engineering, QA, and operations, ensuring alignment and shared understanding at every step from solutioning to delivery.
Collaborate closely with engineers throughout the product development cycle, from concept ideation to deployment and supporting UAT to ensure features meet business and technical requirements.
Help capture and refine business requirements by working with cross-functional stakeholders.
Gather input to define product concepts and contribute to roadmap planning.
Author detailed, user-centric requirements and user stories that position our development team for success.
Lead and facilitate cross-functional working sessions to discover and prioritize the right platform capabilities.
Assist in executing pilots and trials, including post-trial measurement.
Provide functional and technical troubleshooting for existing applications and perform fixes/enhancements as needed.
Support data instrumentation and analytics, including collection and analysis of KPIs across platform capabilities.
Monitor feature progress, identify risks, and communicate updates to program and product leaders.
Business System Analyst
Operations analyst job in Philadelphia, PA
Business Systems Analyst
About the Role
We are seeking a highly skilled Business Systems Analyst (BSA) with proven experience in the health insurance domain and strong technical proficiency across BigQuery, APIs, and web technologies. This role is ideal for a results-driven analyst who excels at bridging business needs with technical solutions, driving data-driven insights, and supporting modern digital products.
As a key member of the team, you will translate complex business challenges into scalable system requirements, collaborate with cross-functional stakeholders, and ensure the successful delivery of high-impact initiatives across analytics, reporting, UI/UX, and system integrations.
Key Responsibilities
Partner with business stakeholders, product owners, and technology teams to analyze, document, and translate business needs into clear, actionable system requirements.
Define and document data transformation rules, analytical requirements, and metadata mappings using BigQuery datasets and tables to support reporting, analytics, and system validation.
Develop interactive wireframes, mock-ups, and dashboard concepts to present analytical findings and communicate insights effectively.
Collaborate closely with UI and front-end development teams to ensure usability, accessibility, performance, and alignment with business objectives.
Support API design discussions, assist with integration requirements, and partner with technical teams to validate web and API functionality.
Conduct end-to-end business process mapping, gap analysis, and impact assessments to drive continuous improvement across health insurance workflows.
Lead and support User Acceptance Testing (UAT) by developing test cases, validating system behavior, and ensuring alignment with business expectations.
Act as a liaison between business and IT teams, ensuring functional clarity, technical feasibility, and seamless execution of enhancements.
Required Skills & Qualifications
Health Insurance Expertise: 3-5 years of experience as a BSA within the health insurance or healthcare domain.
BigQuery Mastery: Advanced, hands-on experience with BigQuery (mandatory) and strong SQL skills for analytics, reporting, and validation.
Reporting & Visualization: Proven ability to define reporting requirements and create intuitive, interactive visual presentations for stakeholders.
Analytical Strength: Exceptional analytical, problem-solving, and critical-thinking capabilities with a strong data-driven mindset.
Documentation Excellence: Expertise in developing BRDs, FRDs, use cases, user stories, process flows, and system documentation.
Communication: Outstanding written and verbal communication skills, capable of simplifying complex concepts for diverse audiences.
Preferred Skills
Experience with visualization tools such as Tableau, Power BI, or Looker Studio.
Familiarity with Agile/Scrum methodologies and ceremonies.
Exposure to API integrations and data exchange between front-end and back-end systems.
Experience in stakeholder management, process mapping, and gap analysis within healthcare or insurance operations.
Application Analyst II-ERP Training
Operations analyst job in King of Prussia, PA
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. ***********
The Corporate Information Services Department is seeking a dynamic and talented Application Analyst II - Enterprise Resource Planning (ERP) Training.
The Application Analyst II - ERP Training provides learning and development services to UHS Corporate, Acute Care and Behavioral Health facilities to increase the effectiveness of clinical and technical staff and ensure the delivery of quality healthcare services to our patients. Works with the ERP Teams and subject matter experts (SMEs) to create engaging educational materials to ensure proper use of the ERP and other business applications. Participates in new training initiatives and provides ongoing support for existing applications. Works in a collaborative environment with facility staff, providers, SMEs, technical experts, and business leaders to deliver training that is accurate and complete. Analyzes learning needs and develops interventions and/or delivers education as required. Training includes but is not limited to classroom and virtual delivery.
Key Responsibilities include:
Support Production of Training Materials:
Develops curriculum for new hire and ongoing training. This includes manuals, job aids, tip sheets, webinars, computer-based training modules and other materials as requested.
Updates training curriculum based on system/business needs and communicates changes to all affected parties.
Uses proper business writing skills to effectively communicate concepts in a concise, easy to read, and understandable manner.
Adheres to appropriate adult learning principles.
Performs quality review of new or updated training materials.
Establishes and maintains regular communications with education team.
Conducts Training:
Tracks registration/attendance and grades classes in LMS system.
Works with facility staff to ensure classroom is ready for training, training materials present, equipment available and functioning, etc.
Conducts classroom, virtual, group, or one on one training as dependent on specific learning requirements.
Training System Maintenance & Support:
Participates in preparing the training systems for classes as needed.
Performs testing and maintenance of the training systems.
Adheres to UHS Service Level and Change Management Policies.
Demonstrates analytical problem solving to research and resolve Customer Service tickets pertaining to training.
Provide post-training support to users, answering questions, providing troubleshooting assistance, and ensuring continued engagement with the new system
Administration and Oversight:
Maintains Service Excellence principles.
Prepares and submits status reports to supervisor as required.
Properly documents updates to training materials and file appropriately.
Keeps management well informed of activities, needs, problems.
Updates project plans in online Project Management system.
Monitors and updates service requests in the UHS and Cerner ticket tracking systems.
Other Training-Related Assignments:
Attends classes to assist other trainers as needed.
Collaborates with project managers on special training projects.
Keeps current on relevant system updates, clinical workflow changes, and release notes.
Position Requirements:
This position requires an associate or bachelor's degree preferably in Business, Liberal Arts, or Education.
3-5 years of experience delivering training via various methods (eLearning, classroom, webinar) is required. Ability to assemble training material that is professional, concise, and easily understandable by the intended audience. Some knowledge of hospital environments preferred.
Solid planning, time management and organizational skills
Excellent written and verbal communication skills. Strong English grammar skills required.
Requires strong interpersonal and presentation skills.
Experience in developing educational curriculum and documentation to deliver an interactive and engaging training strategy, using a blend of live demonstrations, hands-on exercises, and eLearning modules.
Experience using ERP products (1+ years), Workday ERP preferred.
Demonstrates customer-oriented service excellence principles, as outlined in UHS Corporate standards.
Proficient in Microsoft Excel, Word, PowerPoint and Outlook
Able to quickly learn new software and business processes.
Experience using collaborative tools like Google Docs and SharePoint.
Travel Requirements: Up to 50% travel during 3 months leading up to go-live events, standard travel up to 25%.
This opportunity provides the following:
Challenging and rewarding work environment
Growth and development opportunities within UHS and its subsidiaries
Competitive Compensation
Excellent Medical, Dental, Vision and Prescription Drug Plan
401k plan with company match
Generous Paid Time Off
*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.
UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: ************************* or **************.
Business Analyst(Only w2)
Operations analyst job in Trenton, NJ
Role : Business Analyst(Only w2)
Minimum 9+ Years of Experience required.
RESPONSIBILITIES:
The Business Analyst will be responsible for:
- gathering and documentation of business requirements,
- creating user interface/user experience mockups, workflows, use cases, user stories,
- user documentation for training purposes,
- test scripts and test plans.
Skills required:
- Experience in the complete SDLC including Agile methodology.
- Experience writing documentation including BRD, FRD, Use Cases, User Stories etc.-RD, Use Cases, User Stories etc.
- Experience with end user support using Adobe XD, Visio and other design tools (Adobe XD preferred).
- Ability to gather and interpret relevant information via interviews, observation, surveys, meetings and reading manuals/documentation.
- Experience in writing test plans and test scripts and conducting various testing.
- Experience in creating user training manuals and conducting user training and demos.
- Customer service/end user support/helpdesk support experience preferred.
- Ability to analyze complex business processes and workflows and propose areas for improvement.
- 4-year college degree or equivalent study required
If I missed your call ! Please drop me a mail.
Thank you,
Harish
Accounts Manager/Talent Acquisition
Astir IT Solutions, Inc - An E-Verified Company
Email:*******************
Direct : ***********788
50 Cragwood Rd. Suite # 219, South Plainfield, NJ 07080
***************
Procedure Program Analyst - 1LOD
Operations analyst job in Wilmington, DE
WHAT IS THE OPPORTUNITY? The First Line of Defense (1LOD) Shared Services organization, which is part of the 1LOD Controls Office, develops and maintains tools and resources to support Business Control Officers (BCOs) in carrying out their responsibilities in a consistent and coordinated manner. Shared Services teams serve BCO functions with reporting and analytics; assessment and standardization of risk and control practices; development of shared 1LOD risk and control procedures; and change management and socialization. Shared Services is heavily engaged in leading, managing and/or supporting regulatory and internal issue remediation.
The primary responsibility of this position is to support the enablement, adoption and maturation of effective non-financial risk and control practices in CNB's 1LOD by developing and maintaining procedures in alignment with 1LOD processes for adhering to Bank Frameworks, Policies and Standards. The Procedure Program Analyst works closely with BCOs and other 1LOD Controls stakeholders; Royal Bank of Canada (RBC); CNB's second and third lines of defense (2LOD and 3LOD); business lines and functional/support units; practice and project managers; implementation leads; change owners and professionals; leaders and other stakeholders, to understand risk and control practices and document them in well-written, standardized and compliant procedures.
WHAT WILL YOU DO?
Support Shared Services Managers in the review and feedback cycle for non-financial risk management frameworks, policies, and standards and their impact on 1LOD stakeholders - including steps needed to ensure 1LOD adoption - while maintaining positive and productive working relationships with stakeholders across the organization and lines of defense.
May assist with the analysis of non-financial 1LOD risk and control practices and procedures against regulatory and governance requirements and the identification and documentation of gaps.
Design and document procedures for 1LOD adherence to Bank Frameworks, Policies, Standards and program requirements.
Perform or assign proofreading and copy editing duties as needed.
Execute quality assurance protocols in alignment with requirements and expectations across lines of defense, such as the Governance, Risk and Controls (GRC) Office, Policy Governance Office (PGO), and Internal Audit.
Maintains execution tools (e.g., style guides, playbooks, templates, and QC and implementation checklists) with input from key partners and management.
Prioritize, organize and complete work according to overlapping and time-sensitive deadlines, ensuring timely delivery of complete and accurate procedures.
Facilitate, document and address feedback on procedures from stakeholders across lines of defense.
Establish credibility and organizational trust to cultivate collaboration and produce quality work products.
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications
Bachelor's Degree or equivalent
Minimum 3 years of experience in documentation or preparation of technical materials, executive presentations, project management
Minimum 3 years of experience in banking environment or risk management consulting or financial services industry in risk related roles
Minimum 3 years of Advanced level experience in Microsoft Office skills, including Word, Excel, Access and PowerPoint
Additional Qualifications
Financial services industry experience, particularly in risk management or control functions, strongly preferred
Prefer 5+ years of experience in documentation or preparation of procedures and related written communications
Executive presentation and general communications experience strongly preferred
Proficiency in MS Project, and SharePoint; Archer GRC experience a plus
Strong project management experience
Demonstrated ability to think critically and facilitate change through collaborative effort. Strong interpersonal and verbal communication skills
Demonstrated exemplary writing, copy editing and proofreading skills
Self-motivation, discipline, task focus, and the ability to structure and present work
Proven track record of delivering high quality results within strict deadlines
WHAT'S IN IT FOR YOU?
Compensation Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
Generous 401(k) company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation, sick and volunteer time
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our Benefits and Perks .
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us .
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Operations Analyst
Operations analyst job in Philadelphia, PA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title: Operations Analyst
Location: Philadelphia PA
Duration: 6 months
Handles most of the admin tasks and will support operations group
will have interaction with all level
This person will hold our monthly meetings with whole customers
maintaining internal distribution list and calendar(Outlook)
at least 1 year experience in admin
Opportunities to do some high level projects based on business needs
College degree
This person will be working in excel, Powerpoint, well versed with MS office(easy ones, only trackers)
Healthcare industry knowledge preferred
Additional Information
For more information, Please contact
Pankhuri Razada
Associate Recruiter
Artech information Systems LLC
360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960
************
[email protected]
Entry-Level Operation Analyst (Part-time 15-20 hours)
Operations analyst job in Bordentown, NJ
Job Details Headquarters - BORDENTOWN, NJ $30.00 - $40.00 HourlyDescription
This is a part-time position, working 28 hours per week.
Provide monthly analysis of sales and material cost percentages across product lines; identify trends and opportunities.
Support equipment shipment scheduling and capacity planning in partnership with Operations/Plant leadership.
Gather, document, and analyze business requirements for continuous improvement initiatives.
Prepare reports, presentations, and dashboards to communicate findings and recommendations.
Monitor performance of implemented solutions and identify areas for enhancement.
Provide administrative and analytical support for project management activities.
Translate business needs into clear, testable requirements and documentation.
Develop and maintain recurring KPI/financial dashboards; ensure data accuracy and timeliness.
Collaborate with Finance, Operations, Sales, and Engineering to resolve issues and drive execution.
Support adoption of tools and processes; track post implementation results.
Qualifications
Education - Experience:
Bachelor's degree in Data Analytics, Business, Finance, Economics, Industrial Engineering, or related field.
0-2 years in a business analyst, data analyst, or related role.
Required Skills - Competencies:
Strong analytical, problem solving, and critical thinking skills; attention to detail.
Excellent verbal and written communication; ability to work independently and in teams.
Proficiency with Microsoft Office (Excel Pivot Tables, PowerPoint, Word); experience with data visualization a plus.
Familiarity with basic SQL or ERP reporting tools is a plus.
Note:
This does not list all the duties of the job. Supervisors or managers may ask you to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
NWL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. NWL will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at ************.
Revenue Operations Analyst
Operations analyst job in Trenton, NJ
Dodge Construction Network (Dodge) is growing and we're looking to bring on a Revenue OperationsAnalystto helpguide thecommercial organization byoptimizinga well-structured sales process and implementing solutions based onrigorousanalysis. The Revenue OperationsAnalystwill be responsible for supporting ourrevenueteamsbyanalyzingall aspects ofourlead generation, prospecting, deal flow, andrevenuepipeline.The ideal candidate will have already started their revenue operations career and is excited to take ownership of key areas of focus within the team.
This is afull-timeposition and reports directly to the SeniorDirector, Revenue OperationsandAnalytics.
**_Preferred Location_**
This is a remote, home-office based position open to candidates across the continental United States, with a preference for those located in the Eastern Time Zone.
**_Travel Requirements_**
Expected travel is less than 5% of the time, but may occasionally be required for team meetings.
**_Essential Functions_**
+ Assist in helping Sales Development Representatives (SDRs), Account Executives (AEs), and Sales Leadership interact with our data primarily stored in our CRM (Salesforce) and interconnected systems to meaningfully drive better execution of sales strategy
+ Analyze our lead and opportunity assignment engine to match the right individuals and companies, with the right sales professionals, at the right time
+ Create sales and revenue forecasts using pipeline analysis, booking estimates, and key sales performance indicators
+ Gather and organize our data and generate deeper customer insight to enhance sales productivity
+ Work cross-functionally to ensure business data and reporting is 100% in sync for all members of our Go-To-Market teams
+ Troubleshoot reporting discrepancies as needed
+ Conduct complex, important work under minor supervision with wide latitude for independent judgment
**_Education Requiremen_** **_t_**
Bachelor's degreeinquantitativefield(mathematics, economics, etc.)and/or equivalent work experience.
**_Required_** **_Experience_** **_, Knowledge_** **_and Skills_**
+ 3+ years in SaaS Sales/Revenue Operations with a leading technology company
+ Proficiency with Salesforce object and reporting schemas
+ Intermediate proficiency in Excel functions and modeling
+ Experience with Business Intelligence tools
+ Exceptionalanalyticalskills,with theabilityto present datacross-functionally and to executives
+ Meticulous organizational and documentation skills
**_Preferre_** **_d_** **_Experience_** **_, Knowledge_** **_and Skills_**
+ Proficiency with Salesforce CPQ object and reporting schemas
+ Experience developing Tableau and Quick Sight dashboards and visualizations
**_About Dodge Construction Network_**
Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.
Dodge is the catalyst for modern construction.
**_Salary Disclosure_**
Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.
**_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_future require sponsorship for employment visa status._** **_A b_** **_ackground check_** **_is_** **_required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job_** **_and_** **_consistent with all federal state and local ordinances._**
**_Reasonable_** **_Accommodation_**
**_Dodge Construction Network_** **_is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._**
**_Equal Employment Opportunity Statement_**
**_Dodge Construction Network is an Equal Opportunity Employer._** **_We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people._** **_All employment decisions shall be_** **_based on merit,_** **_qualifications,_** **_and business needs_** **_without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status,_** **_pregnancy,_** **_sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._**
_\#LI-Remote_
_\#LI-SB1_
_\#DE-Remote_
_\#DE-1146-2025_
Part-Time Business Process Analyst - P2P
Operations analyst job in King of Prussia, PA
JOB TITLE: Part-Time Business Process Analyst - P2P PAY RATE: $52.38/hour
We are a national aerospace and defense staffing agency seeking highly qualified candidates for a position with a top-tier client.
Job Details:
Job Type: Contract (12 months with potential for extension)
Industry: Aerospace / Defense / Aviation
Benefits: Medical, dental, and vision (Cigna)
Perks: Bonus potential + Priority access via Tier 1 supplier
Openings Nationwide: Thousands of opportunities across the U.S.
Qualifying Questions:
Are you a U.S. person as defined under ITAR regulations?
Do you meet the educational and experience requirements for this role?
Can you commute to the job location or relocate if necessary?
Summary:
Support metric creation for leadership and teams; build analytical models to forecast trends and drive preventive action.
Collect, analyze, and report Space Supply Chain Quality (SCQ) metrics; create interactive dashboards and monthly performance reports.
Conduct weekly data analysis to reduce supplier defects and highlight improvement areas.
Identify and support continuous improvement projects to achieve cost savings or avoidance.
Requirements:
2-4 years of experience with Procure-to-Pay (P2P) processes and SAP
4-6 years of experience in metric creation, data analysis, and process improvement
Skilled in developing predictive models to identify trends and drive action
Proficient in Tableau, including dashboard creation and data visualization
Expert-level proficiency in Microsoft Excel formulas
Working knowledge of SharePoint development
1-2 years of experience with statistical process control (SPC)
Experience using AI for data modeling (1-2 years)
Familiar with JIRA and Confluence
Strong background in supply chain processes and supplier engagement
Experienced in creating and presenting PowerPoint reports for leadership and customer reviews
Must be a U.S. Person (as defined by ITAR)
About Us:
The Structures Company is a premier national aerospace and defense staffing agency specializing in contract, contract-to-hire, and direct hire placements. We deliver expert workforce solutions across engineering, IT, production, maintenance, and support roles.
As trusted partners to major aerospace OEMs and Tier 1 suppliers, we connect professionals with opportunities to grow and excel in the aviation and aerospace industries.
Eligibility Requirements:
Must be a U.S. Citizen, lawful permanent resident, or protected individual under 8 U.S.C. 1324b(a)(3) to comply with ITAR regulations.
Keywords: aerospace, aviation, engineering, maintenance, aircraft design, defense
Take your career to new heights-apply today!
Operations Analyst
Operations analyst job in King of Prussia, PA
Job DescriptionDescription:
The objective of the Operations Analyst is to develop and maintain Key Performance Indicators and Operational Metrics across the organization, as well as manage reports and projects to improve overall Operating Efficiencies with Field Leaders.
Responsibilities:
Include but are not limited to the following. The Company reserves the right to add to, delete, change, or modify the essential duties and responsibilities at any time. All work is to be completed with minimum supervision and in accordance with Company standards. Other duties may be assigned.
Develop, design and maintain Operations Dashboard (Safety, Inventory, Assets, Quality Control and Compliance, Standard Operating Procedures)
Monitor Fleet activity and identify opportunities to improve utilization
Highlight top performance standards and develop communication plan
Develop tools to communicate best practices and policy standards
Assist Safety, Procurement, Customer Service, Inventory Management and Dispatch with their reporting needs
Compile and organize monthly reporting packages for Leadership Team presentations
Validate analysis via review of financial statements, interviews, research and other tools available
Field and address inquiries and questions on Operational metrics and procedures
Execute against assigned Operations Projects
Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Fluent in MS Office products
Basic understanding of relational database structures
Analyze, interpret, summarize, and report research findings in written and verbal methods to senior management
Produce written documents with clearly organized thoughts using proper sentence construction, punctuation and grammar
Comprehend and make inferences from written material
Excellent written and verbal communication skills
Monitor or observe data to determine process issues or problems
Work cooperatively for the betterment of the enterprise with all fellow employees.
Excellent verbal and written communication skills
Must possess highly advanced PC skills including training and knowledge of various software packages in an integrated ERP type system. Ability to read, analyze, and interpret general business records and reports. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, vendors, or the general public.
Education/Experience:
Bachelor's Degree from an accredited college or university; or equivalent education and training through minimum three (3) years on the job experience in a path of progression of duties, responsibilities, and administration.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Math Ability:
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Microsoft Word, Excel, PowerPoint, and other report writing and project planning software. Experience working in an ERP environment is desirable.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and sit.
EOE
Analyst, Operations
Operations analyst job in Philadelphia, PA
The Global Operations team at Future Standard is critical to the business and its funds providing a full range of services to our Wealth Advisors, Private Equity Investors, Sales & Distribution teams, as well as Portfolio Management teams. The Analyst will work within our best-in-class global teams, learning and performing a range of Alternative Investment Management operations functions. The role will give deep exposure to industry leading vendors, cutting edge Technology providers, and internal subject matter experts, aimed at building industry knowledge and technical competence, specifically in alternative investments. They will have the opportunity to participate in both day-to-day operations, as well as strategic initiatives.
RESPONSIBILITIES
- Learn and participate in the Alternative Investments operations processes
- Analyze large volumes of data from diverse sources; identify and resolve issues related to records within established guidelines, quality and performance targets.
- Assist in driving a data-driven management approach, establishing and measuring metrics and Key Performance Indicators (KPIs)
- Help manage and drive strategic initiatives with Engineering teams that bring about efficiency and implement innovative ideas Support internal Finance, Legal/Compliance, Sales & Distribution and Portfolio Management teams.
- Prepare and analyze monthly, quarterly and annual financial, compliance and financial reporting.
- Research and provide explanations on exceptions or system issues and propose improvements and solutions to avoid new issues.
- Respond to inquiries from a broad audience of internal and external stakeholders.
- Document and review departmental policies and procedures and make recommendations for workflow/system improvements.
QUALIFICATIONS
- Bachelor's degree required. Business, Accounting, Finance, or Economics background preferred.
- Excellent analytical skills with knowledge and understanding of process design and implementation.
- Strong proficiency in Excel and technical aptitude is preferred.
- Self-directed, seeking to make improvements given a specified result.
- Strong organizational skills with ability to balance multiple projects simultaneously and keep order in a fast-paced high energy work environment.
- Analytical and critical thinker with a data-driven decision-making approach.
- Experience or willingness to learn emerging AI solutions to improve operational efficiency.
- Effective communicator, able to share complex ideas clearly and respectfully across technical and non-technical teams.
- High degree of emotional intelligence to support effective collaboration and long-term success.
- Team player who enjoys building trusted partnerships with colleagues and stakeholders, with emphasis on collaboration, empathy, and active listening.
- Proven ability to adapt to changing priorities while maintaining professionalism and composure.
Future Standard is a global alternative asset manager serving institutional and private wealth clients, investing across private equity, credit and real estate. With a 30+ year track record of value creation and over $86 billion in assets under management, we back the business owners and financial sponsors that drive growth and innovation across the middle market, transforming untapped potential into durable value.
Future Standard is an Equal Opportunity Employer.
Future Standard does not accept unsolicited resumes from recruiters or search firms. Any resume or referral submitted in the absence of a signed agreement is property of Future Standard and no fee will be paid.
FS is an Equal Opportunity Employer.
Auto-ApplyAnalyst, Ceded Reinsurance Operations
Operations analyst job in Philadelphia, PA
At Trisura, we expect more because we believe it can be done better. Trisura brings innovative solutions and expertise through a select network of both national and regional brokerage firms. The company, founded in 2006, and operating across North America with offices throughout Canada and the United States, we are uniquely positioned to satisfy all varieties of risk in Contract, Commercial and Developer Surety, Directors' and Officers' Liability, Fidelity, Professional Liability and Media Liability.
We are currently seeking a qualified individual for the following opportunity.
Analyst, Ceded Reinsurance Operations
Reporting to the Senior Vice President, Ceded Reinsurance, Trisura Group, the Analyst, Ceded Reinsurance Operations, Trisura Group is responsible for supporting the operational and post placement activities of Trisura Group's ceded reinsurance function.
Key activities include helping to build out a North American platform for reinsurance operations and maintaining controls and governance for over $2.5B in ceded premiums. The successful candidate will have a working knowledge of ceded reinsurance and enterprise risk management along with a desire to work in a fast-paced and growing company.
As an integral member of the team, you will bring:
Excellent written and verbal communication skills and the ability to communicate effectively with individuals at all levels of the organization and external customers
Strong attention to detail, organizational skills
High level of personal integrity, strong work ethic and initiative
Proficiency with Microsoft Word, Excel and Outlook and the ability to adapt to and learn new software
Analytical and problem-solving mindset with the ability to develop practical solutions
Innovative, self-motivated, and eager to learn in a fast-paced environment
Able to manage multiple priorities and adapt to changing needs
Ability to thrive in a busy entrepreneurial environment and meet deadlines
Responsibilities:
Forecast reinsurer exposure and tracking of collateral levels
Establish on-going due diligence of reinsurers to assess counterparty risk
Develop and implement operationalization of reinsurance treaties
Monitor treaty compliance and adherence to contractual terms
Perform monthly reporting to reinsurers/brokers
Coordinate with Finance, Actuarial, Legal and Reinsurance Placement teams
Internal and external stakeholder management, including reinsurers/brokers
Qualifications:
Understanding of reinsurance markets, contractual terms, and risk transfer
Minimum 3 years of experience in reinsurance operations/finance roles
Strong financial data management and forecasting capabilities
Analytical and problem-solving skills with ability to work with ambiguity
Minimum of a Bachelor's degree in Finance, Risk Management, or Accounting
If you are looking for a career in an exciting and rewarding company, are driven to excel, thrive in a team environment and want to contribute to the success of an organization that values your contribution, we would like to hear from you!
We thank all candidates for their interest, however only those selected for an interview will be contacted.
Here at Trisura, we are committed to an inclusive and barrier-free workplace that reflects diversity. Accommodation will be provided on request for candidates taking part in all aspects of our recruitment and selection process. All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability or protected veteran status.
The salary range is expected to be $95,000 - $120,000 plus bonus within the terms of the company plan. Trisura offers a comprehensive benefit package that includes medical, dental, and vision insurance, as well as 401(k) with company match and Employee Stock Purchase Plan.
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Accounting Operations Analyst
Operations analyst job in Conshohocken, PA
Spring EQ is a national home equity lender providing flexible and tailored financing solutions directly to consumers with a national network of experienced brokers and partners. Since its founding in 2016, Spring EQ is among the fastest growing and highest-rated home equity financing partners in the United States. Spring EQ offers a broad range of home equity products and delivers a simple and streamlined process that results in faster funding, trustworthy loans, and less frustration for consumers today. To learn more about Spring EQ, visit *****************
At Spring EQ, it is our mission to empower homeowners and buyers to achieve and maximize the value of homeownership in a simple, fast, and ethical manner. Our values are to
* Be kind and treat all people - teammates, customers, and vendors - with respect and consideration
* Be adaptable and embrace change
* Be accountable and take responsibility and deliver the effort to fully complete the task
* Be better and strive for continuous improvement in ourselves, our team, and the company for our customers
* Be part of the solution and solve problems, find the answers, and collaborate
* Work hard, have fun, and get things done
The Mortgage Accounting Operations Analyst plays a crucial role in supporting the daily accounting and financial operations within the mortgage division. This position is responsible for managing Correspondent and TPO recovery activities, Early Payoff "EPO" and Early Paydown "EPD" activities, support of transactions. Additional responsibilities include Treasury support such as wire validation, wire and ACH entry and posting of cash receipts. The analyst will work closely with the accounting, servicing and TPO / Correspondent teams to ensure the accuracy of financial records, adherence to regulatory standards, and timely reporting of financial data. The role also requires ensuring compliance with mortgage industry regulations, managing accounting processes, and contributing to process improvements.
Responsibilities
Duties/Responsibilities:
* Represent the company in customer-facing activities and support of TPO and Correspondent invoicing, collections and support
* Work with TPO and Correspondent AEs and management on recovery efforts
* Generate, deliver and process TPO and Correspondent puts and invoices
* Analyze financial data and ensure proper classification of mortgage-related accounts, ensuring accuracy and completeness of financial records.
* Collaborate with internal stakeholders (e.g., loan servicing, operations, IT) to ensure data accuracy in reports and systems.
* Validate wire and ACH information with counter-parties
* Enter wires and ACH for the company
* Maintain and reconcile the general ledger for mortgage transactions, including loan origination, servicing, interest accruals, and related expenses.
* Review and validate mortgage loan data for accuracy, ensuring proper categorization of transactions.
* Assist in tracking mortgage loan payment schedules, principal balances, and interest accruals, providing timely updates to senior management as needed.
* Ensure compliance with internal controls and external regulatory requirements, including RESPA (Real Estate Settlement Procedures Act), HMDA (Home Mortgage Disclosure Act), and other mortgage-specific regulations.
* Identify areas for improvement in the accounting operations related to mortgage transactions and financial reporting processes.
* Collaborate with other departments to streamline workflows, enhance automation, and increase the efficiency of accounting operations.
Qualifications
Required Skills/Abilities:
* Solid understanding of mortgage servicing and financial reporting principles.
* Strong communications skills to effectively manage TPO and Correspondent clients
* Strong analytical skills and the ability to work with large datasets.
* Proficiency with accounting tools and data visualization software is a plus.
* Ability to manage multiple tasks and prioritize in a deadline-driven environment.
Education and Experience:
* Bachelor's degree in Business Administration, Data Analytics, Computer Science, Mathematics, Finance, or a Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
* 3+ years of experience in accounting or finance, preferably in the mortgage industry or financial services.
* Experience with mortgage accounting operations, including loan servicing and escrow management is highly preferred.
* Strong knowledge of financial regulations, and mortgage industry-specific requirements.
* Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle, or other ERP systems) and advanced Excel skills.
Healthy work-life balance.
We are committed to supporting a healthy work-life balance and fostering an environment of productivity and collaboration. This position follows a hybrid schedule for team members working in our corporate offices, combining on-site presence with remote flexibility. Our hybrid model is designed to promote teamwork and engagement while also providing the adaptability professionals need to manage their responsibilities effectively.
Benefits
* 401k Company Match
* Annual Charitable Matching Gift Program
* Commuter Benefits
* Company Holidays
* Credit Union Membership
* Dental Insurance
* Dependent Care Plan
* Disability Insurance
* Employee Assistance Program
* Life Insurance
* Medical Insurance
* Paid Time Off Plan
* Vision Insurance
* Weekly Non-Management Dinner Benefit
Spring EQ is an Equal Opportunity Employer. We make all employment decisions based on merit and business needs. If you require a reasonable accommodation at any stage of the hiring or employment process, please contact ***********************
Auto-ApplyApplication Support Analyst (100% onsite)
Operations analyst job in Philadelphia, PA
Application Support Analyst US Citizen or Green Card Holders will only be considered The Application Support Analyst will join the Production Services team critical to ensuring proprietary systems are operational, reliable, and optimized for performance. Working with Developers, this individual will provide technical support, operational monitoring, and incident resolution in a fast-paced, business-critical environment.
Key Responsibilities
Operational Readiness: Perform daily “ready for business” checks to ensure all systems and supporting services are fully operational.
Monitoring & Incident Response: Monitor system health, performance, and alerts; identify and escalate issues promptly to minimize downtime.
Troubleshooting & Diagnostics:
Investigate and resolve system and application issues (break/fix), ensuring root cause analysis and long-term resolution.
Configuration Management: Manage and maintain system configurations across environments, ensuring compliance with operational standards.
Tactical Scripting: Develop and maintain scripts for automation, monitoring, and operational efficiency.
Collaboration: Partner with developers, networking, platform, and infrastructure teams to resolve cross-functional technical issues.
On-Call Support: Participate in an on-call rotation
Qualifications:
Bachelor's degree in a technical discipline Computer Science, Engineering, Mathematics, or related preferred
5+ years of experience in an application support, operations, systems administration, or related role required
Understanding
of Software Development (DevOps)
Experience in diagnosing issues across applications, networks, and infrastructure layers.
Experience working with monitoring tools, log analysis, and incident management processes.
Understanding of operating systems (Windows and/or Linux) is required
Foundational knowledge of PowerShell, Python, or Bash scripting
Project Analyst
Operations analyst job in Trenton, NJ
The Project Analyst will perform a variety of tasks associated with planning, coordinating and executing the administration of a program.
The position will act as a coordinator for the Directorate of Human Resources (DHR) Casualty Operations Center in the conduct of Military Funeral Honors (MFH) and casualty notification; ensure that all notifications from the Casualty and Mortuary Affairs Operations Division to any of the eight (8) Casualty Assistance Centers are acknowledged within specified time parameters; coordinate directly with the DHR Casualty Operations Chief when special situations present a problem; ensure accuracy of personnel identified to conduct the burial; and advise participants on logistical and technical matters.
The position requires 40 hours per week, Monday through Friday, during normal business hours 0700 - 1830 onsite at the facilities at the DHR, 99th DIV (R), 5231 South Scott Plaza, Joint Base McGuire-Dix-Lakehurst (JB MDL), NJ 08640-5730.
DUTIES AND RESPONSIBILITIES
Primary duties and responsibilities include (but are not limited to):
Prepares a variety of narrative and tabular material (e.g. correspondence, reports, technical papers, charts, statistical tables, manuals, travel orders, messages and other documents) involving the common terminology of the unit for which the work is done and requiring accuracy in spelling, grammar, and syllabication.
Assures the propriety of formats, spacing, arrangements, and preparation of typed material in final form as prescribed by Army Regulations. Uses judgment regarding form and arrangement of statistical or tabular material involving numerous heading and subheadings.
Receives telephone calls and furnishes information requested in accordance with regulations; routes, controls and distributes mail; maintains files; and composes routine correspondence affecting the MFH Program and Casualty Operations.
Edits office memorandums and documents related to the MFH Program and Casualty Operations. Assemble documents for reproduction, distribution and mailing.
Maintains inventory of necessary equipment and supplies. Request materials for re-supply and reproduction. Request for non-emergency computer maintenance through local Information Technology help desk.
Answers all inquiries pertaining to all MFH Program and Casualty Operations matters in a courteous, professional manner.
Maintains computer database systems and access to include: Military Funeral Honors Database (formerly TAPS), Microsoft Outlook email account with Army Reserve Account Maintenance and Provisioning (ARAMP), MilConnect, Microsoft Excel spreadsheets, US Army Reserve Casualty SharePoint, and DHR Shared Drive.
Performs other duties as assigned.
MINIMUM QUALIFICATIONS, SKILLS, AND EDUCATIONAL REQUIREMENTS
Professional experience in a related field is preferred, with an ability to use advanced tools in the Microsoft family of products, including maintaining Access and Excel databases.
College degree or five years of professional experience in lieu of degree required.
Employees must be able to pass a background investigation and be able to secure a Secret Security Clearance prior to appointment.
We are committed to a merit-based hiring process that values individual skills, qualifications, and performance. Our hiring practices comply with all applicable federal, state, and executive orders, including the recent Executive Order on Equal Opportunity Hiring.
Auto-ApplyBusiness Operations Analyst
Operations analyst job in Philadelphia, PA
The Business Operations Analyst is responsible for providing operational support to legal management, as well as the various administrative functions that support the Firm's legal practices. This position will be a liaison between Finance and the business and will be responsible for helping drive profitability and providing financial and analytical insight to the legal practices they support. This position will report to the Business Operations Manager.
Bachelor's Degree is required (Finance, Accounting, or Business related field)
5+ years of progressive financial experience, ideally within a professional services environment. Legal operations experience is a plus, particularly with Aderant and/or 3E platforms
Strong financial planning and analysis background is required
Strong excel, financial modeling, and data visualization experience is required; experience with business intelligence and budgeting tools, and utilizing large amounts of data is preferred
Strong quantitative abilities and problem-solving skills with ability to factor in qualitative aspects of an engagement to drive business decision making
Strong analytical and communication skills, initiative, and accuracy are a must
Must be able to relate conceptually and practically to the firm's business objectives, have strong problem-solving skills, and be able to offer creative solutions
Customer service-oriented and professional demeanor required
Provide financial support to the legal departments, including budgeting and establishing various financial and non-financial targets and metrics, and then managing against those, recommending corrective action where necessary
Coordinate with the various administrative functions within the firm, including Finance, Case Management, IT, etc., to facilitate business processes as needed and ensure the legal operations are carried out effectively
Coordinate with attorneys to proactively manage matters in accordance with client requirements
Partner with FP&A team for various recurring processes, including but not limited to annual budgeting, monthly P&L analysis, and recurring reporting
Utilize profitability models for evaluating and recommending changes to new and existing fee arrangements, and to build client relationships aligned with firm strategy
Assist with projects to streamline processes as they relate to finance, accounting, billing, and various other firm functions
Develop a strong understanding of the Firm's business intelligence software, including Qlik Sense and SAP Business Objects, and leverage those tools to improve and automate reporting and analytics
Assist integration efforts for lateral acquisitions related to onboarding of clients, matters, rates, etc.
Perform ad hoc analysis and various projects as needed by department/practice chairs, attorneys, directors, managers, and others
Auto-ApplyClaims Insight Analyst, Intern (Business Insight Analyst, Intern)
Operations analyst job in Trenton, NJ
Consider joining NJM's 2026 Paid Summer Intern Program! This is a robust program that includes:
Lunch with our leaders
Meaningful work where you are a contributor and collaborator
Team Intern Project: Researching and presenting a business question to our top leaders
Leader Presentations: Insurance Industry, Key Departments and how they work and more
Informational interviews in areas you want to learn more about.
Intern Fun:
Night at the Trenton Thunder Game
Volunteer activities to give back to the community in which we serve
Networking events
Team building games
Here is what our interns said about us!
John: “NJM is a place to learn and grow. The community is truly special.”
Kyle: “I cannot recommend this internship enough to other students! The SIU internship has become a cornerstone of my professional and academic development and has laid a foundation for my future endeavors.”
Maggie: “People are here to help, and we are here to learn.”
Joe: "I truly cannot imagine having interned at someplace other than NJM over the past year. I consider myself so extremely lucky to have had this excellent opportunity!"
Overview
NJM Insurance Group's Claims Analytics Department is seeking a Claims Insights Analyst Intern (the official NJM Title is Business Insights Analyst, Intern). This role will work with various levels of management to support the development of a data- driven culture by empowering users through the use of data and analytics to drive business decisions by continuously monitoring and analyzing key performance metrics to ensure targets and goals are being met.
The candidate will participate in a range of analytical and data analysis activities which will deliver proactive, actionable insights that anticipate trends, identify risks, and empower business leaders to make informed, timely decisions that improve efficiency, reduce operational friction, and enhance customer experience.
RESPONSIBILITIES:
Review and report on loss activity within assigned line of business.
Provide insights and trends in the industry.
Generate regular reporting on key performance indicators.
Lead strategic projects in support of Claims Operations and assist in preparing presentations for business leaders.
Develop competitive models and analysis utilizing data and analytical skills resulting in dashboard and ad hoc reports.
Compiles, cleans, organizes, and analyzes complex data to understand and communicate business results.
Conduct presentations as required.
Review analysis results with business leaders, providing insights into results relative to expectations.
Performs other duties as assigned.
QUALIFICATIONS:
Cumulative GPA 3.0 or higher
Familiarity in data science tools and available systems (Python,SQL, SAS, PowerBi or similar, Office suite) is a plus.
Rising Junior or Senior; currently enrolled in a bachelor's or master's degree program.
Preferred degree programs: Mathematics, Statistics, Finance, Business, Economics, IT, or related field.
Excellent analytical and problem-solving abilities
High level of intellectual curiosity
Ability to drive strategic direction and take initiative
Effective communicator (verbal and written)
Demonstrated innovative thinking
Strong attention to detail
The desire to work collaboratively in a team environment
The Claims Insight Analyst, Intern position can pay $21-$23.
Starting Rate: $21
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
Auto-ApplyFinancial Systems Analyst
Operations analyst job in Fort Washington, PA
About ITS:
Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want you to be a part of a fast-growing Managed Service Provider specializing in providing high-end technology solutions to small and mid-market businesses. IT Solutions is a nationally recognized leader in the IT space, with over 25 years of experience and thousands of satisfied clients. Join and grow with us, as we continue to innovate new ways to help businesses Experience Excellence.
Job Summary: The Financial Systems Analyst will work with financial software, databases, and technology infrastructure to support financial operations and reporting to ensure efficiency, accuracy, and optimization. The Analyst works closely with key stakeholders within finance, IT, and other departments to implement, configure, and maintain financial systems, such as NetSuite, to ensure that systems meet the organization's requirements and are aligned with industry standards and best practices.
Responsibilities:
Generate and analyze financial reports to meet the needs of various stakeholders
Manage and ensure financial data's integrity, accuracy, and security within systems
Identify opportunities for process improvement within financial systems to enhance efficiency and effectiveness.
Investigate and resolve issues related to financial systems, working collaboratively with IT and support teams
Stay informed about updates, patches, and new features related to financial systems and implement system upgrades and enhancements
Ensure that financial systems comply with relevant financial regulations and reporting standards
Maintain comprehensive documentation for financial systems, including configuration, processes, and procedures
Conducts work assignments of increasing complexity under moderate supervision with some latitude for independent judgement
Knowledge, Skills, and Abilities:
Strong understanding of the NetSuite platform
Solid understanding of accounting, finance, and business principles and processes
Familiarity with NetSuite Planning and Budgeting (NSPB) a plus
Proficiency in data validation, pivot tables, and reporting tools
Strong analytical and problem-solving abilities
Strong oral and written communication skills
Effective time management and multi-tasking skills
Maintains the ability to stay organized and be detail-oriented
Demonstrates a passion for solving problems or helping others and take the initiative in driving continuous improvement/execution excellence
Exceptional organizational skills, including the ability to self-manage and multi-task effectively and accurately in a fast-paced and dynamic environment
Experience:
Bachelor's degree in a related discipline or equivalence of professional work
3+ years of relevant experience, strongly preferred NetSuite financial systems experience
Certificates, Licenses, Registrations:
None
ITS offers a full benefits package, including:
Rich Medical and prescription plans
Dental & Vision
Paid Holidays and Flexible Paid Time Off
401K/401K Roth with Safe Harbor matching
Stock Appreciation Rights
Company-paid life insurance, long-term and short-term disability insurance
Company-paid mental health support & financial wellness services
FSA for medical and dependent care
HSA option with compatible medical plan
Company-paid training, materials, and exams
Performance-based bonuses
IT Solutions is an equal employment opportunity employer that provides opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.