Operations analyst jobs in Henrietta, NY - 72 jobs

Job Description * This is a courtesy post on behalf of the Finger Lakes Community College Association Inc. * The Finger Lakes Community College Association was incorporated in 1972 to establish, operate, manage, and promote auxiliary-related services for the benefit of the FLCC campus community. The Housing Operations Coordinator plays a critical role in supporting and enhancing the logistical, administrative, and operational functions of the Association's housing program. This position oversees the daily processes related to residential housing assignments, occupancy tracking, vendor coordination, housing communications, and summer operations. Additionally, the Housing Operations Coordinator supports strategic initiatives to improve housing systems, data management, and resident services. Essential Responsibilities: Serve as the primary contact for Association and housing-related inquiries (phone, email, and web), including those from prospective/current residents, parents, campus partners, and summer conference clients. Coordinate housing assignment processes, including applications, room changes, occupancy tracking, and liaison work with campus offices. Maintain housing databases and systems; generate occupancy and financial reports to ensure accuracy and data integrity. Support planning and logistics for move-in, move-out, and other housing transition periods. Manage logistics and communications for summer housing and external conference groups in collaboration with internal and external partners. Support the Executive Director and Director with housing budget tracking, pricing strategies, and revenue-generating programs, including summer rentals and short-term stays. Assist in the coordination of inspections, space planning, and housing compliance efforts. Contribute to Association vendor and contract management efforts, including RFP coordination, tracking agreements, and performance oversight. Maintain and update Association webpages, including housing application materials, rental listings, pricing updates, and FAQs. Assist with scheduling and administrative support for Association and housing staff, including coordination of appointments and meetings with the Executive Director and Association leadership. Provide administrative support for Board of Directors meetings, including preparation and distribution of materials. Support Association operations and event coordination as needed to advance College and Association priorities. Supervise student staff or temporary employees supporting housing operations, as applicable. Participate in special projects and initiatives as assigned. Organizational Relationships: The Housing Operations Coordinator reports to the Director of Housing and Residential Life. Employment Standards: Education & Experience: An associate degree with two years of relevant professional experience or a bachelor's degree. Experience in housing, higher education, or a similar environment is a plus. Collaboration: Demonstrated ability to work effectively in a team environment and collaborate across departments with diverse stakeholders, including students, staff, and external partners. Communication: Strong written and verbal communication skills, along with excellent interpersonal abilities and a customer service orientation. Technical Skills: Proficiency with standard office software (e.g., Microsoft Office Suite) and ability to quickly learn and utilize specialized platforms for housing or administrative systems Organizational Skills: Strong attention to detail, time management, and ability to prioritize tasks in a dynamic, deadline-driven environment. Compensation: Hourly $18.00-$21.00 Full-time hourly position, 52 weeks per year, 39 hours per week Sick leave Medical and dental insurance available Meal Plan/Health Reimbursement Account benefit Retirement Plans available Applicants must submit a cover letter and resume. * This is a courtesy post on behalf of the Finger Lakes Community College Association Inc. *

We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P. Morgan's U.S. Private Bank. If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P. Morgan is the place for you. You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level. As a Program Banker Analyst in the U.S. Private Bank, you will work on an integrated team with our bankers, global investment specialists, capital advisors, and trust and estate experts to bring in new clients and to serve existing clients. As a top performing Analyst, you will have the opportunity to continue onto the next phase at the firm as an Associate at the end of the program. Promotional opportunities within J.P. Morgan are based on our business needs and the Analyst's performance. The two-year Analyst Program provides exposure to our multiple business areas within the Private Bank including but not limited to credit and lending, multi-asset class investments, wealth advisory and estate planning. Job Responsibilities Help devise customized financial strategies for existing and prospective clients Prepare pitch books and meeting materials Collaborate with integrated team members to analyze balance sheets and understand a clients' investment objectives to produce customized recommendations that consider appropriate risk/return objectives Become an expert in a range of proprietary models to provide recommendations on tailored solutions Conduct research and analysis; assist with product development and prospecting efforts Research client inquiries and manage follow up communication and materials Work directly with clients as you continue to progress in your role Required Qualifications, Capabilities, and Skills Bachelor's degree with a minimum overall GPA of 3.2 No more than two years of work experience following completion of undergraduate program Demonstrated aptitude for sales and client relationship management Preferred Qualifications, Capabilities, and Skills Superior multi-tasking and organizational skills Excellent communication skills and poise giving presentations Genuine interest in financial markets and macro-level economic trends Ability to leverage both quantitative and qualitative resources to understand complex financial situations and present solutions

About ITT: ITT is a leading manufacturer of critical components for harsh environments that serves fast-growing end markets in flow, aerospace and defense, energy and transportation. Building on our heritage of innovation, we partner with our customers to deliver solutions to the key industries that underpin our modern way of life. Headquartered in Stamford, CT, we have more than 11,700 employees globally with operations in ~40 countries and sales in more than 125. At our core is our engineering DNA, with 1,280+ engineers, 1,700+ active global patents and ~51 manufacturing locations. Our businesses are organized in three distinct segments, each based around our core engineering DNA: Industrial Process: A global leader in centrifugal and twin-screw pumps and engineered valves for chemical, energy, mining, and industrial applications. Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Bornemann, Habonim, Engineered Valves, Rheinhütte Pumpen and Svanehøj. Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone. Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA. Position Summary ITT Goulds Pumps is looking for a Product Assurance Analyst to join their team in Seneca Falls, NY. The Product Assurance Analyst is responsible for performing QA and/or customer pump inspections. It also involves interaction and support with the Union personnel building the units. This person will assist in resolving problems incurred and issuing supporting paperwork for resolution. Essential Responsibilities QA Final Inspection of Assembled pump units-to factory order requirements Log inspection results into Excel and SharePoint databases that will be used by the Quality Engineers to implement Correction Actions Verify proper documentation has been acquired from vendors to be submitted per customer requirements Work with Scheduler for the selection of rough and finished parts to meet QA requirements-stock selects from rough stock Dimensionally measure finish stock parts when an out of tolerance condition arises on assembly to alleviate future occurrences Work with shop personnel and foreman to correct discrepancies on inspection jobs in a timely fashion Assist shop personnel by obtaining component drawings when discrepancies occur during the build process Working relationship with Software QA Auditor to supply missing required QA documentation to satisfy QA requirements Personable and knowledgeable to assist and answer questions with outside customers/inspectors Supply pertinent information with supporting photos to QA Engr. for issuance of discrepancies to vendors Perform Visual Weld inspections Perform any special studies or projects as assigned by supervisor Other duties as assigned Position Requirements Education : 2 year technical degree or High School Diploma with equivalent experience Experience: 1-3 years of Quality Inspection experience is required. Experience working in a machine shop and/or assembly build environment is preferred. Skills/Knowledges: Problem Solving Skills Good Interpersonal skills Team Player Good Communications Skills Customer focused PC Skills: AS400, Excel, Word VT Level II certified is preferred #IP1 #LI-MC1 Equal Pay Act Statement We aim to pay our ‘ITT'ers' fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on ‘what' they accomplish, but also on ‘how' they reflect ITT's values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations. Equal Pay Act Range Annual Salary Range is $70,800 to $105,400 Plus Benefits and Incentive Plans Not ready to apply? Connect with us for general consideration.

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. Bring your talent and eagerness to learn to Paylocity, where you'll discover the skills needed to launch your career! Benefit from award-winning training and one-on-one coaching as you play a key role in Paylocity's future with an early careers position. Explore how you can go from the classroom to the conference room with internships and new-grad programs at one of Glassdoor's Best Places to Work. Experience the support that'll take you from grad to a flourishing career with a position in Paylocity's early careers division! This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Join our Client Services department! The Client Services team provides a variety of support to our client's post-implementation through the lifecycle of their relationship with Paylocity. The Team strives to create a positive relationship with clients to build client loyalty and retention. With a team of dedicated and knowledgeable Account Managers, clients get their questions answered, problems solved, and needs met timely & accurately. Client Services aims to create a one-of-a-kind client experience for all Paylocity's clients. RESPONSIBILITIES: * Participate in a structured 12-week program including onboarding, mentorship, professional development, and cross-functional exposure. * Gain hands-on experience by shadowing and reverse shadowing Account Managers and Team Leads, assisting with real client interactions. * Develop business acumen and service knowledge through weekly assignments, journals, and leadership engagement. * Design and execute a short-term project aligned with Client Services goals, presenting findings and recommendations to managers and executives. * Build professional skills through workshops, peer networking, and the Intern Summit at Paylocity's headquarters. * Deliver mid-point and final presentations highlighting key learnings, results, and recommendations. Requirements * Currently enrolled in a college degree program working toward a Bachelor's or Master's degree with an anticipated graduation between December 2026 and Spring 2027 * Majors in Business, Marketing, Communications, International Business, Organizational Leadership, Finance and Accounting * Minimum GPA requirement of 3.0 or higher * Strong experience with MS Office and MS Excel * Account management or customer service background SOFT SKILLS: * Strong time management skills with attention to detail and ability to prioritize effectively; in a fast-paced environment * Ability to recognize and maintain confidentiality of information * Strong written communication skills for business correspondence * Strong analytical and problem-solving skills * Data-driven mindset * Self-starter with the ability to handle multiple projects at once * Team player attitude and willing to jump in wherever necessary * Strong interpersonal communication, writing and organizational skills Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. Job Description Qualifications: Generally requires (8-10) years related experience 1-2 Years in Workday Integrations (EIB and Studio), Workday Report Writing, & Workday Business Process Design. General knowledge in HR processes and solutions. Responsibilities: • Leads in the development of new and innovative technologies, treatments, solutions, and products. • Participates on a high caliber multi-functional team to drive innovative approaches to product development. Performs high level research and development functions supporting the development of new products and processes. • Project activities include but are not limited to the following: Development of China/India Leave Absence Management Business process and implementation/design of process in Workday. • Development of OUS Absence Management Business process and implementation/design of process in Workday. • Support and development of Workday Dashboards in three waves: Wave 1: Key metrics & reporting “at your fingertips” for business leaders, HR; Sr Leader (Headcount, Total Compensation, Turnover) Wave 2: Key metrics & reporting “at your fingertips” for business leaders, HR; Critical Business Metrics (Payroll costs/OT; Worked vs non worked time/labor productivity; Headcount) Wave 3: Key metrics & reporting “at your fingertips” for business leaders, HR; Comp, Talent, Goals/Performance HR Business Process Review/Improvement including implementation in Workday. • Workday base business support including modification to existing Workday EIB and Workday Studio integrations. Additional Information Kind Regards Sweta Verma 732-549-5907

as an Intern or Co-op in engineering/construction materials. Construction Materials and Engineering Technician performs construction materials testing and inspection at construction sites and in our materials laboratories in accordance with American Society of Testing and Materials (ASTM) or other applicable procedures. Performs testing of soil, aggregate, concrete, bituminous, and masonry construction materials. We provide training and certification prior to independent assignments. About 80 percent of the time is spent at active construction sites providing quality control/quality assurance sampling, monitoring, and/or inspection. The remainder of the time is spent in the laboratory conducting standardized tests to verify that materials meet project specification or office documenting field and/or laboratory testing. ü Competitive Pay ü Training and Certifications provided ü Advancement opportunities ATL is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sex, sexual orientation, gender identity, genetic characteristics, disability, military status, protected veteran status, and any other basis protected by applicable local, state, or federal law or Executive Orders.

An IT Security Analyst is a vital part of an organization's mission to protect its information assets. Salary range (depending on experience): $70k-$140k The role is to monitor, analyze, test, and maintain security technologies and processes in support of the achievement of regulatory and security requirements. As part of this work, it is important the Analyst have a working knowledge of the organization's information architecture and business processes. The IT Security Analyst works collaboratively with all departments in problem solving issues related to security configurations and processes. Strong communications skills and a high level of values are essential for this role. DUTIES AND RESPONSIBILITIES: Monitors organization's networks for security breaches and investigates a violation when one occurs. Installs, utilizes and maintains software, such as SIEMs, DLP, firewalls and data encryption programs, to protect sensitive information. Prepares reports that document security breaches and the extent of the damage caused by the breaches. Researches the latest information technology (IT) security trends. Helps plan and carries out an organization's way of handling security. Develops security standards and best practices for their organization. Recommends security enhancements to management or senior IT staff. Defines, implements and maintains corporate security policies. Conducts internal and external security audits. Protects digital files and information systems against unauthorized access, modification or destruction. Works with vendors to promote optimal functionality, including documentation, analyzing change requests, and upgrades to ensure that the most current versions are available. Advises team leadership on all aspects of planning and successful approaches to meeting project plan and goals. Follows established departmental policies, procedures, and technical standards. Works extended and non-standard hours as necessary to support security maintenance and implementation. Takes “on-call” rotation to provide twenty-four hour support when appropriate Is responsible for attending all annual mandatory educational programs as required by position. EDUCATION: Associate's Degree in Information Systems or related field required. Candidates with security relevant certifications (SANS, ISACA, ISC2) preferred. EXPERIENCE: Minimum of five years' work experience in Information Security as a Network Engineer or equivalent role. Experience with SIEM, IDPS, DLP is strongly desired.

The Senior Cybersecurity Analyst protects global manufacturing operations, intellectual property, and critical infrastructure across multiple international sites. The role designs, implements, and operates security controls aligned to NIST, CMMC, and TISAX, translating complex requirements into practical safeguards for both IT and OT/ICS environments. Key Responsibilities Security Infrastructure & Operations Administer and optimize CrowdStrike Falcon EDR across 3,000+ global endpoints, including policy tuning, threat hunting, and incident response. Manage and tune a next-generation SIEM, building correlation rules, dashboards, and incident workflows. Configure and maintain enterprise firewalls (Palo Alto, SonicWall, Sophos), including VPNs, segmentation, and routine rule reviews. Administer Azure AD / Entra ID, including provisioning, conditional access, RBAC, PIM, and hybrid identity. Enforce MFA across all user and privileged accounts in line with CMMC Level 2 requirements. Manage site-to-site and remote access VPNs for manufacturing sites and mobile users. Configure and operate Microsoft 365 security (Defender, Intune, Purview, DLP, labels, Secure Score, Compliance Center). Compliance & Frameworks (NIST / CMMC / TISAX) Implement and map security controls to NIST SP 800-171, NIST SP 800-53, and the NIST CSF; maintain System Security Plans (SSPs) and related documentation. Align IT and OT/ICS environments with NIST guidance while preserving production uptime. Lead internal assessments and support external audits, maintaining POA&Ms for identified gaps. Monitoring, Incident Response & Threat Hunting Monitor alerts from EDR, SIEM, firewalls, Azure AD, and M365 tools; lead or support incident investigations and remediation. Develop and maintain incident response playbooks tailored to manufacturing and OT/ICS environments. Conduct proactive threat hunting and coordinate response activities with plant IT and site teams. Vulnerability & Risk Management Perform regular vulnerability assessments and support patch management planning. Review security configurations of critical systems and network devices. Support penetration testing and remediation efforts; maintain asset inventories in line with NIST/CMMC expectations. Awareness, Training & Documentation Develop and deliver global cybersecurity awareness and role-based training (including CUI handlers and privileged users). Run phishing simulations and report on results and improvements. Maintain policies, procedures, runbooks, diagrams, and configuration documentation; create metrics and reports for leadership. Required Qualifications Education & Certifications Bachelor's degree in Cybersecurity, IT, Computer Science, or related field. One or more: Security+, CISSP, CISM, or GSEC. CrowdStrike Certified Falcon Administrator (CCFA) preferred. Highly desired: CISA; CMMC CCP/CCA; Microsoft Security Operations Analyst or Azure Security Engineer; GCIH or GMON. Experience 5+ years hands-on cybersecurity experience in enterprise environments. 2+ years implementing or managing CMMC and/or NIST 800-171 programs. Proven experience with: CrowdStrike EDR (administration, threat hunting, incident response) Modern SIEM platforms (e.g., Splunk, Sentinel, QRadar, LogRhythm) Enterprise firewalls (Palo Alto, SonicWall, Fortinet, Cisco ASA/Firepower) Azure AD, conditional access, and MFA Site-to-site and remote access VPNs M365 security and compliance (Purview, DLP, labels, Intune) Experience in manufacturing, critical infrastructure, or OT/ICS environments strongly preferred; familiarity with industrial network segmentation a plus. Technical Skills Strong understanding of network protocols, architectures, and security controls. Scripting/automation skills (PowerShell, Python) for security operations. Working knowledge of CMMC, NIST, ISO 27001, CIS Controls, encryption, PKI, and certificate management. Familiarity with cloud and hybrid security (Azure/AWS) and secure SDLC/vulnerability management. Professional Skills Strong analytical and problem-solving skills with the ability to balance security and operational needs. Excellent written and verbal communication across technical and non-technical audiences. Experience working with global, cross-time-zone teams and managing multiple priorities. High attention to detail and strong documentation discipline. Preferred Qualifications Knowledge of ICS/SCADA security standards (IEC 62443, NIST 800-82) and the Purdue Model. Experience with zero trust architecture and SOAR platforms. Background in manufacturing, aerospace, or defense and experience with data classification and information protection programs.

Job Description Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets. Alpine Software: Banyan's Portfolio Company Alpine Software, founded in 1994 and based in Rochester, NY, develops and sells leading SaaS products to fire departments, serving over 600 customers primarily across the US. Our flagship product, RedNMX, offers a comprehensive suite of fire department management tools, including dispatching, call reporting, personnel management, inventory management, and mobile tracking. The Application Support Analyst provides high-quality customer service and advanced technical support to the company's clients. This role handles complex product issues, collaborates with internal teams to improve product quality, contributes to documentation and workflows, and ensures that fire departments receive fast, accurate, and reliable assistance. This is a full-time, in-office position (9:00 AM - 5:00 PM EST) at the company's Rochester headquarters. Salary Range: USD $55,000- $60,000 Role & Responsibilities: Client Support & Troubleshooting Serve as the first point of contact (phone, email, ticket) for customer inquiries related to the RMS platform and associated modules. Triage, investigate, and resolve complex technical issues using the ticket management system (Zendesk). Provide hands-on troubleshooting including: RMS workflows (Incidents, NFIRS/NERIS, Scheduling, Personnel, Training, Assets, etc.) CAD integration behavior User permissions and configuration Data imports/exports and validation Client-side and server-side setup, including basic SQL checks Clearly document issue details, root cause, and resolution steps. Client Coaching & Best Practices Educate clients on system features, workflows, and recommended usage patterns. Help customers get the most value from the company's solutions through process coaching and configuration guidance. Maintain a strong customer-first mindset and set clear expectations throughout each support engagement. Internal Collaboration Work closely with QA, Product, and Engineering teams by: Filing clear and reproducible bug reports Identifying recurring issues and recommending improvements Participating in release validation and regression testing as needed Assist with the creation and maintenance of knowledge-base articles, client documentation, and internal runbooks. Continuous Learning & Process Improvement Develop a deep understanding of the company's software modules, integration architecture, and the broader fire-service software ecosystem. Continuously improve troubleshooting skills through training, internal learning opportunities, and hands-on experience. Follow all support workflows and escalate issues appropriately when complexity exceeds defined thresholds. Actively contribute ideas that reduce ticket volume, improve resolution time, and enhance customer satisfaction. Required Experience: 2+ years of client-facing software support experience, preferably in a technical or enterprise application environment. Prior experience troubleshooting multi-module or workflow-based software systems. Excellent troubleshooting and analytical skills. Strong written and verbal communication skills. Ability to understand complex workflows and translate them into user-friendly guidance. High attention to detail and accuracy in documentation. Ability to multi-task while maintaining productivity in a fast-paced environment. Professional, calm, and empathetic client communication style. Ability to escalate appropriately based on urgency or risk. Strong ownership mindset with a commitment to delivering an outstanding support experience. Preferred Skills: Experience with Fire/EMS RMS software, CAD systems, NFIRS, or NERIS. Experience using a ticket system (preferably Zendesk). Comfort with SQL queries (reading logs, running basic selects). Experience with software installation, configuration, or upgrade processes. Familiarity with public-safety workflows or fire-service operations. Benefits & perks: Competitive salary + performance bonus Health, dental, vision, and 401(k) with match On-site role with occasional work-from-home flexibility PTO, company holidays, volunteer time off Annual professional-development budget Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: Verify that all communications from our recruiting team come from an @banyansoftware.com email address. Remember, employers will never request payment or banking information during the hiring process. If you receive a suspicious message, do not respond - instead, forward it to ************************** and/or report it to the platform where you received it. Your safety and security are important to us. Thank you for staying vigilant.

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future. Summary: In this role, you will be responsible for inventory management and demand planning of perishable lab products. You will foster the relationship between, suppliers, supply chain and Mayo laboratories. You will assist with ordering/shipping issues which occur to ensure end-users are informed. Responsibilities: * Work collaboratively on multi-disciplinary work groups and projects. * Initiate and facilitate activities to establish and enhance financial and operational analyses, supply chain, product management and other SCM activities and processes. * Partner with Mayo departments and the Product Management Committees to review existing supply expenses and to identify supply expense reduction opportunities. * Collaborate with staff within Supply Chain Management and customers to implement the identified supply expense reduction opportunities. * Provide required support to the Sourcing and Contracting Team including, but not limited to, data collection, input to RFP, vendor analysis and contract compliance/rebate payment oversight. * Conduct research and analysis, benchmarking and audits to ensure reasonableness and accuracy of information along with identifying and implementing best practices and process improvements for supply chain operations. Qualifications: * Relevant degree preferred. * 2 or more years of relevant experience required. * Strong analytical, database & spreadsheet skills. * Strong project management, organizational skills and professional written and verbal communication skills. * Expert knowledge of MS Office. * Ability to meet rigorous deadlines, balance multiple priorities and achieve high levels of productivity while maintaining a high level of accuracy. Estimated Hiring Range: At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $51,900.00 to $87,900.00. This position is also incentive eligible. Vizient has a comprehensive benefits plan! Please view our benefits here: ****************************************** Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

Passero Associates' Rochester, NY Office has an exciting paid Civil Engineering Co-op/Intern opportunity for Spring 2026 to work on a diverse range of civil/site development projects using the latest advancements in industry technology, including interior and exterior drones, 3D visualization, and virtual reality. Gain experience toward a professional career in Civil Engineering through collaborative work with architects, engineers, surveyors, and application developers on residential, commercial, municipal, and institutional projects. Responsibilities: Site development design for commercial/residential/industrial/energy projects Engineering/Traffic/SWPPP reports and calculations Field inspections and reports Qualifications/ Experience: Pursuing BS degree in Civil Engineering / Civil-related field Available starting in January Working knowledge of AutoCAD, Civil 3D preferred Prior civil engineering co-op/intern experience, a plus Proficient in MS Word, Excel and Outlook Strong communication skills Valid driver's license; personal vehicle Offering Competitive Salary & Benefits Package. EOE/AA - Minority/Female/Sexual Orientation/Gender Identity/Disability/ Veteran. Passero Associates is committed to leveraging the talent of a diverse workforce to better serve our clients, our people, and the community. Passero Associates is not able to sponsor visas. Recognized nationally by the Zweig Group as one of the “Best Firms to Work For,” Passero Associates is a growing multi-disciplinary consulting firm providing planning, engineering, architectural design, structural, surveying, sustainability, program management, design-build, construction administration and inspection services throughout ten offices in the northeastern, midwestern, and southeastern United States.

Passero Associates' Rochester, NY Office has an exciting paid Civil Engineering Co-op/Intern opportunity for Spring 2026 to work on a diverse range of civil/site development projects using the latest advancements in industry technology, including interior and exterior drones, 3D visualization, and virtual reality. Gain experience toward a professional career in Civil Engineering through collaborative work with architects, engineers, surveyors, and application developers on residential, commercial, municipal, and institutional projects. Responsibilities: Site development design for commercial/residential/industrial/energy projects Engineering/Traffic/SWPPP reports and calculations Field inspections and reports Qualifications/ Experience: Pursuing BS degree in Civil Engineering / Civil-related field Available starting in January Working knowledge of AutoCAD, Civil 3D preferred Prior civil engineering co-op/intern experience, a plus Proficient in MS Word, Excel and Outlook Strong communication skills Valid driver's license; personal vehicle Offering Competitive Salary & Benefits Package. EOE/AA - Minority/Female/Sexual Orientation/Gender Identity/Disability/ Veteran. Passero Associates is committed to leveraging the talent of a diverse workforce to better serve our clients, our people, and the community. Passero Associates is not able to sponsor visas. Recognized nationally by the Zweig Group as one of the “Best Firms to Work For,” Passero Associates is a growing multi-disciplinary consulting firm providing planning, engineering, architectural design, structural, surveying, sustainability, program management, design-build, construction administration and inspection services throughout ten offices in the northeastern, midwestern, and southeastern United States.

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Business system analyst must have 3 years experience. Business system analyst requires: Specialized knowledge - Working knowledge of SAP is preferred, particularly transaction codes MM01, MM02, CS01, CS02, C201, C202. Knowledge of Microsoft Office, specifically Excel Skills and Abilities - Analytical and troubleshooting skills, attention to detail, ability to prioritize multiple tasks, excellent communication and interpersonal skills Experience in a FDA regulated environment is preferred Business system analyst - Minimum of a Bachelor's degree or equivalent experience Additional Information $29/HR 12 months

Intern Project Description(s): * Conduct MOST time and motion study, and compare to existing time study data for one or more operations. * Review & analyze cell-specific downtime and maintenance data for applicability of several analysis paradigms: o Hidden Markov Model for key equipment failures. o Seasonality for performance of machines. * Plan and execute a Design Of Experiments study for internal die resync hardness testing. * Identify opportunities for dashboard automation. * Analyze and create a dashboard tracking the impact of Preventative Maintenance on machine tool life. Project Supervisor: Saamir Rahman Special Skills or Experience Needed: MOST training, some statistics and DOE awareness. Number of Students Preferred: 1 Will this internship be paid, or unpaid? If paid, please indicate rate. Paid, $20/hr. 8-12 hrs/week, ideally onsite but that could be every other week as needed.

Job Description Position Title: Manufacturing Finance Analyst Reports To: Controller Role Type: Hybrid - Accounting & Financial Analysis Work Arrangement: Hybrid Salary Range: $85,000 - $100,000 (base) The Manufacturing Finance Analyst plays a critical role in supporting the month-end close process while providing detailed financial and cost analysis for manufacturing operations. This position bridges accounting accuracy with financial insight, partnering closely with Operations and Finance leadership. Over time, the role is expected to evolve toward a more analysis-driven function, contributing to strategic decision-making and operational efficiency. Key Responsibilities Accounting & Month-End Close Own month-end close activities related to manufacturing operations, inventory, and cost of goods sold (COGS). Prepare, review, and post journal entries, accruals, and necessary adjustments. Perform balance sheet reconciliations, including inventory, work-in-process (WIP), reserves, and accruals. Support internal controls, audits, and compliance related to cost accounting and inventory processes. Manufacturing & Cost Analysis Analyze manufacturing COGS and key cost drivers, including materials, labor, and overhead. Conduct per-unit cost and margin analysis by product, SKU, or customer. Investigate, explain, and document cost, usage, and production variances. Partner with Operations to gain insight into production efficiency, yield, and process improvements. Planning & Financial Analysis Assist with the annual budgeting process and rolling forecasts. Perform variance analysis against budget, forecast, and prior periods. Prepare financial reports, dashboards, and ad hoc analyses for management and leadership. Qualifications Bachelor's degree in accounting, finance, or a related field. 4-7 years of experience in manufacturing accounting, cost accounting, or operations finance. Strong understanding of inventory management, standard costing, and COGS. Advanced proficiency in Microsoft Excel; ERP system experience required. CPA or CMA certification preferred but not required. Key Competencies Strong analytical and problem-solving skills High attention to detail and accuracy Ability to translate financial data into actionable insights Effective communication and cross-functional collaboration skills Ability to manage deadlines in a fast-paced manufacturing environment Cirona Labs is an Equal Opportunity Employer in compliance with ADA regulations.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500240 Lab Admin-Clin Labs SMH Work Shift: Range: UR URG 110 Compensation Range: $60,431.00 - $84,603.00 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations. Responsibilities: Conducts specialized and highly complex analysis of financial data in support of various finance functions. Responsible for providing senior management with the analysis and information they need to make timely operational, financial, and strategic decisions. Conducts specialized and highly complex analysis of financial data in support of the various Finance functions, identifying and researching material variances by working with related entity personnel. Reviews and evaluates accounting policies and procedures for efficiency, accuracy, and compliance with generally accepted accounting principles (GAAP). Responsibilities Position Summary: UR Medicine Labs is the largest medical lab in Western New York, performing over 10 million patient tests per year. We are currently looking for a Financial Analyst II to join our department's finance team. Under general direction from the Pathology and Lab Medicine Finance Director, and with latitude for independent judgment and initiative, provides quantitative and qualitative analysis of current and proposed business operations, along with ongoing review and analysis of financial performance for a large and complex department. Is able to analyze complex data and make independent assessments. Works collaboratively with departmental leadership and staff to support business operations. Specific Responsibilities: UR Medicine Labs is the largest medical lab in Western New York, performing over 10 million patient tests per year. We are currently looking for a Financial Analyst II to join our department's finance team. Under general direction from the Pathology and Lab Medicine Finance Director, and with latitude for independent judgment and initiative, provides quantitative and qualitative analysis of current and proposed business operations, along with ongoing review and analysis of financial performance for a large and complex department. Is able to analyze complex data and make independent assessments. Works collaboratively with departmental leadership and staff to support business operations. 40% Financial Analysis and Research Support the budgeting process through analytical assessments that estimate the financial impact of operational changes such as: - New/replacement items purchased related to clinical testing - Price changes due to new contracts, annual CPI increases, and/or GPO tier changes - Margin enhancement/business improvement plan development Analyzes and interprets data, statistics and financial information and identifies significant differences in relationships among sources of information. 25% Data Presentation - Compiles and/or prepares reports, graphs and charts of data analyzed. - Makes presentations on areas of research or analysis. - Prepares conclusions, forecasts and makes recommendations based on research. 15% Special Projects - As assigned, assumes responsibilities for special projects involving financial planning and analysis. - Establishes time tables and activity plans for assigned projects and coordinates the efforts of team members. 15% Purchasing and Finance System Support - Utilizes Workday P2P to place orders for Faculty and lab areas in need of assistance. - Answers questions and acts as a resource for departmental staff relating to Workday P2P. - Stays informed of system changes and upgrades as they relate to financial management and adapts new developments into planning, control and analytical processes. 5% Team Communication/Participation - Attends team meetings and provides updates. - Initiates corrective action when finding errors and/or inconsistencies in data. Consults with and/or refers matter to supervisor when error trends indicate a system or procedural issue. - Recommends improvements, adaptation, and changes in policy and procedures. - Assists in the development and/or modification of Finance policies and procedures. - Acts as backup for other team members' responsibilities. - Other duties as needed. Requirements: - Bachelor's degree and 2-4 years of experience in the analysis and dissemination of information. - Strong interpersonal skills and effective communication skills, written and oral. - Experience in healthcare analytics, utilizing advanced Excel, SQL, and/or Tableau helpful, but not required. - Demonstrates ICARE values. - For more on the ICARE values go to: *********************************************************************************************** The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

LOCATION: Taastrup / New York (US-NY), United States | BRAND: KB Signaling | REQUISITION ID: 8917 | JOB GRADE: 13 | ON-SITE/REMOTE: Hybrid KB Signaling delivers unparalleled end-to-end wayside and onboard conventional signaling Control, Command, and Signaling (CCS) platforms and solutions. A trailblazer, we are driven to provide the best solutions for improved safety, performance, and lower overall operating cost for today's transit and freight railway systems and operators in North America and beyond. Our team is fueled by innovation and grounded in solid values, like giving back to the communities where we do business and embracing sustainability to help protect our planet. KB Signaling is part of a global, high-tech company that will challenge you and help you grow. Discover your potential. JOB DESCRIPTION: Position Summary The Finance Project Analyst provides essential financial and administrative support to the finance project team. This role requires a detail-oriented individual with strong organizational and analytical skills, capable of working independently and as part of a team. Essential Functions: * Ensure accuracy and timeliness of reports, consistently meeting monthly reporting deadlines. * Communicate performance variances to management promptly and effectively. * Clearly articulate assumptions and rationale during discussions and presentations. * Maintain well-documented assumptions taken in Estimate to Complete (ETC) reports, stored in designated shared drives. Knowledge: * Project Accounting for Short Term Projects, or Long Term Projects that are classified as Non-Critical, or in the Warranty/Close Out Phase: * Perform accounting tasks for projects within portfolio. * Tracks project budgets and expenditures, and ensure transactions are accurately recorded. * Support project managers in monitoring project financial performance. * Works with project team on cash management of project, including booking invoices and updating cash forecasts. * Assist the project team to prepare financial reports and presentations to support the Management Project Review Cycle. * Prepares financial reports and presentations related to projects to support the Finance Project Review Cycle. Experience * Ensure completeness of timesheets at month end. * Maintain a monthly gap hours file and provide recommendation in terms of hours accrual. * Reconcile hours between the time/attendance system and the ERP. * Run monthly cost center actuals vs budget reports, coordinate monthly cost centers meetings with cost centers owners. * Gather comments from department heads on personnel low utilization. * Administrative Tasks: * Oversee the maintenance and updating of process documents related to project finance, ensuring accuracy and accessibility. * Run bi-weekly cash review sessions with Project Directors and Senior Finance Project manager. * Assist in the organization and upkeep of project files, both physical and digital. * Provide general administrative support to the finance project team. * Responsible for new project set-up and hand off to FPM and project team. * Responsible for closeout of projects as assigned. * Handle other special assignments and projects as assigned by management. * Month End preparation tasks and downloading of month end financials from ERP system. Skills: * Accounting Skills: Basic understanding of accounting principles and practices. * Technical Skills: Proficiency in accounting software (SAP preferred) and MS Office, especially Excel. * Organizational Skills: Strong organizational and time-management skills, capable of handling multiple tasks and meeting deadlines. * Communication Skills: Effective written and verbal communication skills. * Detail-Oriented: Meticulous attention to detail and accuracy in all tasks. * Problem-Solving Skills: Ability to identify issues and propose solutions related to project finances. Education: * Associate's or bachelor's degree in accounting, finance, or related field preferred. * 1-5 years of experience in finance or accounting roles, preferably with exposure to project-based accounting. The anticipated salary range for candidates who will work in Rochester, NY is $65 to $95K per year. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry and education. Knorr Bremse is a multi-state employer, and this pay scale may not reflect positions that work in other states or locations. Provided they meet all eligibility requirements under the applicable plan documents, employees (and their eligible dependents) will be eligible to enroll in group healthcare plans that offer medical, dental, vision, and basic life and disability insurance. Employees also will be able to enroll in our company's 401k plan. Employees will also receive 120 hours of vacation leave and 40 hours of Personal Paid Absence every year. Employees will also enjoy 12 paid holidays, and 1 floating holiday throughout the calendar year, subject to relevant terms outlined in the employee handbook. 6 weeks of paid parental leave will also be available for use. Requirements for these benefits will be controlled by applicable plan documents and policies. Employees working on federal contracts covered by the Federal Paid Sick Leave requirements will be notified and will receive benefits consistent and compliant with the FPSL requirements. Hired applicant will be able to purchase company stock, subject to the relevant plan documents and annual bonuses based on achievement of certain metrics of up to 4% of annual salary. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies. Applications for this position are accepted on an ongoing basis. Please note: At this time, we are not able to offer immigration sponsorship for new hires. All applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employment-based visa sponsorship. What does KB Signaling have to offer you? * Competitive Health Benefits, including Medical, Prescription, Dental, Vision and Virtual visits * Company-paid Basic Life and Accidental Death & Dismemberment Insurance * Company-paid Short-Term Disability Coverage * Voluntary life, Disability, and other Supplemental coverages * Identity Theft and Legal Protection benefits * Health and Dependent Care Flexible Spending Accounts * Health Savings Accounts * Generous 401(k) plan * Personal Paid Time Off * Company-paid holidays KB Signaling Inc. is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. The anticipated salary range for candidates who will work in [Specific City or Remotely] is $65 to $95K per year. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry and education. Knorr Bremse is a multi-state employer, and this pay scale may not reflect positions that work in other states or locations. Provided they meet all eligibility requirements under the applicable plan documents, employees (and their eligible dependents) will be eligible to enroll in group healthcare plans that offer medical, dental, vision, and basic life and disability insurance. Employees also will be able to enroll in our company's 401k plan. Employees will also receive 120 hours of vacation leave and 40 hours of Personal Paid Absence every year. Employees will also enjoy 12 paid holidays, and 1 floating holiday throughout the calendar year, subject to relevant terms outlined in the employee handbook. 6 weeks of paid parental leave will also be available for use. Requirements for these benefits will be controlled by applicable plan documents and policies. Employees working on federal contracts covered by the Federal Paid Sick Leave requirements will be notified and will receive benefits consistent and compliant with the FPSL requirements. Hired applicant will be able to purchase company stock, subject to the relevant plan documents and annual bonuses based on achievement of certain metrics of up to 4% of annual salary. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies. Applications for this position are accepted on an ongoing basis. Nearest Major Market: Rochester

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Technology - Data Management Technology - Senior Consultant The opportunity EY's Analytics and Data team is seeking a Master Data Management Senior focusing on helping our clients define and drive data management strategy and technology implementation. This role requires a professional with an ability to assist in defining a master data management design- complemented by a solid track record of system delivery. The individual should be ready to guide clients through the adoption and implementation of advanced technologies. In this role, you will design and apply comprehensive methods, practices, policies, tools, and processes to govern and control the entire lifecycle of data assets. You will perform maturity assessments on data management capabilities and advise on tools and roadmaps for implementation. Your understanding of business strategy in connection with the value of data at scale will be crucial. Your key responsibilities As a Senior Data Management and Strategy professional, you will be at the forefront of data governance and strategy, ensuring that data assets are protected and utilized effectively. You will spend your time on the following key responsibilities: Designing and implementing data governance frameworks that align with business objectives. Collaborating with stakeholders to build analytics solutions that deliver tangible business value. Conducting maturity assessments to enhance data management capabilities across the organization. Develop solutions to complex problems, including functional and technical design of master data management software Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Guide clients in defining a data governance strategy including aspects such as data quality, data catalog, master data management, analytics use cases, date readiness for AI/ML, and systems alignment to leading ERP and CRM applications. Data Integrity Assurance: Implement cutting-edge DQ tools and processes to maintain impeccable data standards throughout the infrastructure Analytical Collaboration: Engage in meticulous requirement gathering, interpret Business Requirement Documents (BRDs), and collaborate with system analysts to develop comprehensive source-to-target mappings Data Scrutiny: Conduct thorough examinations of data within source databases prior to migration into data warehouses and generate detailed technical specifications in alignment with BRDs Lead multiple engagements simultaneously, ensuring the delivery of high-quality services and client satisfaction This role may require regular travel to meet with external clients, providing you with the opportunity to engage directly with stakeholders and contribute to impactful projects. Skills and attributes for success To excel in this role, you will need a blend of technical and interpersonal skills. Your ability to navigate complex data environments and build strong relationships will be key to your success. Strong understanding of data privacy and governance principles. Experience in enterprise strategy and data management. Proficiency in metadata management and ontology design. Excellent communication skills, with the ability to convey complex information clearly. Demonstrated emotional agility and the ability to collaborate in hybrid environments. Knowledge of future trends/changes in the industry and the ability to articulate these to customers Benchmark design, development, delivery knowledge Working knowledge of any of the cloud technologies AWS and Azure. Strong leadership and communication skills, with the ability to articulate complex issues and drive business outcomes Ability to research and provide insights on industry standards, regulations, technology assessments, and forecasts Demonstrated expertise in Data Privacy and Master Data Management. Strong understanding of Data Governance and Enterprise Strategy. To qualify for the role, you must have Bachelor's degree required (4-year degree) in Engineering, Advanced Data Analytics, or a related technical or scientific field Minimum of 3 years of direct involvement with MDM tools including SAP MDG and/or Informatica MDM ERP implementation experience including full implementation cycles of SAP implementation with SAP MDG as a component Typically, no less than 3 years relevant developer experience in master data management software. Strong understanding of Data Governance principles. Experience with Enterprise IT Architecture. A valid driver's license in the US; willingness and ability to travel internationally to meet client needs A track record of successful stakeholder engagement Ideally, you'll also have Experience with complex problem-solving and critical thinking. A track record of driving outcomes in collaborative environments. Familiarity with digital fluency and hybrid collaboration tools. A passion for innovation and the strategic application of emerging technologies to solve real-world challenges The ability to foster an inclusive environment that values diverse perspectives and empowers team members What we look for We seek individuals who are not only technically proficient but also possess the ability to inspire and lead teams. Top performers demonstrate a passion for innovation, a commitment to excellence, and the ability to navigate complex challenges with ease. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $106,900 to $176,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $128,400 to $200,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets. Alpine Software: Banyan's Portfolio Company Alpine Software, founded in 1994 and based in Rochester, NY, develops and sells leading SaaS products to fire departments, serving over 600 customers primarily across the US. Our flagship product, RedNMX, offers a comprehensive suite of fire department management tools, including dispatching, call reporting, personnel management, inventory management, and mobile tracking. The Application Support Analyst provides high-quality customer service and advanced technical support to the company's clients. This role handles complex product issues, collaborates with internal teams to improve product quality, contributes to documentation and workflows, and ensures that fire departments receive fast, accurate, and reliable assistance. This is a full-time, in-office position (9:00 AM - 5:00 PM EST) at the company's Rochester headquarters. Salary Range: USD $55,000- $60,000 Role & Responsibilities: Client Support & Troubleshooting Serve as the first point of contact (phone, email, ticket) for customer inquiries related to the RMS platform and associated modules. Triage, investigate, and resolve complex technical issues using the ticket management system (Zendesk). Provide hands-on troubleshooting including: RMS workflows (Incidents, NFIRS/NERIS, Scheduling, Personnel, Training, Assets, etc.) CAD integration behavior User permissions and configuration Data imports/exports and validation Client-side and server-side setup, including basic SQL checks Clearly document issue details, root cause, and resolution steps. Client Coaching & Best Practices Educate clients on system features, workflows, and recommended usage patterns. Help customers get the most value from the company's solutions through process coaching and configuration guidance. Maintain a strong customer-first mindset and set clear expectations throughout each support engagement. Internal Collaboration Work closely with QA, Product, and Engineering teams by: Filing clear and reproducible bug reports Identifying recurring issues and recommending improvements Participating in release validation and regression testing as needed Assist with the creation and maintenance of knowledge-base articles, client documentation, and internal runbooks. Continuous Learning & Process Improvement Develop a deep understanding of the company's software modules, integration architecture, and the broader fire-service software ecosystem. Continuously improve troubleshooting skills through training, internal learning opportunities, and hands-on experience. Follow all support workflows and escalate issues appropriately when complexity exceeds defined thresholds. Actively contribute ideas that reduce ticket volume, improve resolution time, and enhance customer satisfaction. Required Experience: 2+ years of client-facing software support experience, preferably in a technical or enterprise application environment. Prior experience troubleshooting multi-module or workflow-based software systems. Excellent troubleshooting and analytical skills. Strong written and verbal communication skills. Ability to understand complex workflows and translate them into user-friendly guidance. High attention to detail and accuracy in documentation. Ability to multi-task while maintaining productivity in a fast-paced environment. Professional, calm, and empathetic client communication style. Ability to escalate appropriately based on urgency or risk. Strong ownership mindset with a commitment to delivering an outstanding support experience. Preferred Skills: Experience with Fire/EMS RMS software, CAD systems, NFIRS, or NERIS. Experience using a ticket system (preferably Zendesk). Comfort with SQL queries (reading logs, running basic selects). Experience with software installation, configuration, or upgrade processes. Familiarity with public-safety workflows or fire-service operations. Benefits & perks: Competitive salary + performance bonus Health, dental, vision, and 401(k) with match On-site role with occasional work-from-home flexibility PTO, company holidays, volunteer time off Annual professional-development budget Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: Verify that all communications from our recruiting team come from an @banyansoftware.com email address. Remember, employers will never request payment or banking information during the hiring process. If you receive a suspicious message, do not respond - instead, forward it to ************************** and/or report it to the platform where you received it. Your safety and security are important to us. Thank you for staying vigilant.