Information Technology Analyst
Operations analyst job in Battle Creek, MI
Insight Global is seeking a Junior IT Analyst to support a key client by delivering day-to-day IT assistance, basic analytics, and serving as a liaison between Logistics/Supply Chain and IT. You'll help translate business needs into technical solutions, streamline data flows, and improve operational efficiency across warehousing, transportation, and inventory processes.
This role is ideal for a recent graduate (Computer Science/Information Technology) or an early-career professional with strong problem-solving skills, excellent communication, and a passion for connecting technology with business outcomes.
Required Skills
Bachelor's degree in Computer Science, Information Technology, or a related field.
Internship or 0-2 years of experience in IT support, analytics, or a similar technical role.
Basic understanding of IT systems, troubleshooting, and data analysis.
Strong communication and problem-solving skills.
Compensation:
$20/hr to $24/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
ERP Systems Analyst (Epicor Kinetic)
Operations analyst job in South Haven, MI
Riveer is implementing Epicor Kinetic, and we're looking for an individual who will support the implementation, optimization, and long-term performance of our new ERP system. This position will play a key role in configuring, maintaining, and advancing Epicor Kinetic across all departments while helping Riveer streamline operations, improve data accuracy, and enable continued growth.
You'll work closely with engineering, production, quality, purchasing, and leadership to build efficient processes and ensure Epicor supports day-to-day operations across the entire company.
This is a full-time position, paid weekly.
Key Responsibilities
Serve as Riveer's in-house Epicor Kinetic expert
Lead or assist with go-live and ongoing optimization
Configure and maintain Epicor modules, dashboards, security, and user accounts
Build, modify, and maintain BAQs, BPMs, dashboards, and SSRS reports
Translate operational needs into ERP workflows that improve accuracy and efficiency
Troubleshoot issues and perform regular data integrity audits
Train users, develop documentation, and support continuous improvement
Partner with engineering, production, quality, purchasing, sales, and leadership to streamline processes
Qualifications
3-5+ years of hands-on Epicor experience (Kinetic preferred)
Experience supporting Epicor implementations, upgrades, or module expansions
Working knowledge of core modules: Job Management, Production, Inventory, Purchasing, Finance
Experience with BAQs, BPMs, DMT, and System Administration
Strong communication skills and ability to train users at all levels
Ability to gather requirements and turn them into practical ERP solutions
Bachelor's degree preferred OR equivalent experience
Preferred Qualifications
SQL or C# for advanced automation or customization
Experience in manufacturing, engineering workflows, or quoting
Familiarity with ISO 9001:2015 or other quality management systems
What We Offer
Medical, dental, and vision insurance, Riveer pays 75% of premium
Simple IRA with company match
Paid time off and holidays
Weekly pay
Free company lunch every Thursday
This job description contains information about the key responsibilities of this position. It is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions. Responsibilities are subject to change.
Riveer does not discriminate based on gender/sex, race, religion, height, weight, color, age, national origin, disability, or any other status covered by federal, state, or local law allowed.
Riveer is an Equal Opportunity Employer.
Workflow & Process Analyst (in-office role)
Operations analyst job in Grand Rapids, MI
We are seeking a Workflow & Process Analyst (Legal Operations) to join our Grand Rapids corporate office. This position is ideal for an analytical, detail-oriented professional who enjoys problem-solving and wants to play a key role in improving and automating processes.
The Workflow & Process Analyst helps design and manage rule-based workflows in our system of record. This person will work cross-functionally with attorneys, legal assistants, and management to enhance accuracy, compliance, and efficiency across the organization. This is a great opportunity for someone who enjoys solving problems, creating structure, and improving how systems work.
Key Duties & Responsibilities
Workflow Automation & Process Improvement
Design, implement, and document business processes, policies, and standards that enhance operational efficiency and compliance.
Set up and maintain rules that automate workflow based on defined business logic.
Analyze existing workflows to identify bottlenecks and opportunities for process improvement.
Test and validate workflow updates to ensure smooth and accurate processing.
Document process rules, logic flows, and related business requirements.
Support the implementation and optimization of solutions used across business and legal operations.
Legal Operations Collaboration
Work with our legal department to ensure processes are efficient and accurate.
Assist with auditing, tracking, and reporting on key operational and compliance metrics.
Support communication and information flow between legal, operations, and management teams.
Uphold confidentiality and ensure compliance with firm and regulatory requirements.
Qualifications
Bachelor's degree in Business, Technology, Law, or a related field; or equivalent relevant experience.
Experience or interest in process improvement, automation, or operations.
Experience in a legal, financial services, or creditors' rights environment is helpful but not required.
We will provide full training on our CRM and workflow systems.
Required Skills & Attributes
Strong analytical and logical-thinking skills.
Understanding of conditional logic (“if X, then Y”).
Excellent attention to detail and organizational ability.
Proficiency with Excel or similar data analysis/reporting tools.
Effective written and verbal communication skills.
Self-motivated, dependable, and able to manage multiple priorities.
Comfortable working both independently and collaboratively with cross-functional teams.
Professionalism in handling sensitive and confidential information.
Preferred Skills
Familiarity with process mapping and workflow design.
Knowledge of SQL or data queries is a plus, but not required.
Experience with legal document management systems or case management software.
Auto-ApplyProgram Analyst
Operations analyst job in Battle Creek, MI
Apply Program Analyst Department of Defense Defense Logistics Agency G6 AFG Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply See below for important information regarding this job.
Position will be filled at any of the locations listed below. Site specific salary information as follows:
Battle Creek, MI: $105,383 - $137,000
Columbus, OH: $109,966- $142,957
Dayton, OH: $109,308- $142,103
Fort Belvoir, VA: $120,579- $156,755
New Cumberland, PA: $120,579- $156,755
Ogden, UT: $105,383 - $137,000
Philadelphia, PA: $116,123- $150,962
Richmond, VA: $110,083- $143,109
Summary
See below for important information regarding this job.
Position will be filled at any of the locations listed below. Site specific salary information as follows:
Battle Creek, MI: $105,383 - $137,000
Columbus, OH: $109,966- $142,957
Dayton, OH: $109,308- $142,103
Fort Belvoir, VA: $120,579- $156,755
New Cumberland, PA: $120,579- $156,755
Ogden, UT: $105,383 - $137,000
Philadelphia, PA: $116,123- $150,962
Richmond, VA: $110,083- $143,109
Overview
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Accepting applications
Open & closing dates
12/10/2025 to 12/19/2025
Salary $105,383 to - $156,755 per year
See summary for additional information.
Pay scale & grade GS 13
Locations
1 vacancy in the following locations:
Battle Creek, MI
Whitehall, OH
Wright-Patterson AFB, OH
New Cumberland Defense Logistics Center, PA
Show morefewer locations (4)
Philadelphia, PA
Hill AFB, UT
Fort Belvoir, VA
Richmond, VA
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent - Multiple Appointment Types Work schedule Full-time Service Competitive
Promotion potential
13
Job family (Series)
* 0343 Management And Program Analysis
Supervisory status No Security clearance Other Drug test No Financial disclosure No Bargaining unit status Yes
Announcement number DLAJ6-26-12848459-MPR1 Control number 852048000
This job is open to
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Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Clarification from the agency
"Agency" means current permanent DLA employees.
Videos
Duties
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* Serve as Contracting Officers Representative (COR) for program contracts including the program management support and teaming partner contracts
* Work with a variety of representatives across a variety of cross-functional issues.
* Responsible for development of IT requirements. Serves as program technical and programmatic expert, managing schedule, risk, and performance, regarding the contract proposals and addresses any impacts associated with these.
* Prepares and directs the preparation of all program documentation for monthly and quarterly In-Process Reviews
* Oversees the development, assessment, and monitoring of performance-based requirements
* Exhibits skills in collaboration/partnership, conflict management, initiative, influencing/negotiation, leadership and mentorship
* Develops procedures to standardize customer service by engaging customers to manage expectations, provide requested services in a helpful and courteous manner, and provides timely recommendations, assistance and support to requests and questions.
* Reviews and approves all life cycle products developed for the program by the government, contractor program management staff, and Enterprise Service Provider
* Develops Standard Operating Procedures, budget estimates, and independent government cost estimates.
Requirements
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Conditions of employment
* Must be a U.S. citizen
* Tour of Duty: Set Schedule
* Security Requirements: Non-Critical Sensitive
* Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
* Fair Labor Standards Act (FLSA): Exempt
* Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
* Recruitment Incentives: Not Authorized
* Bargaining Unit Status: Yes
* Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See *************************** for more information.
* Defense Acquisition Workforce position. Must complete DoD certification and other requirements. See Addtl Info.
* This position and any future selections from this announcement may be used to fill future vacancies for various shifts located anywhere within DLA Information Operations, J-6.
Qualifications
To qualify for Program Analyst your resume and supporting documentation must support:
Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:
* Develops briefings and prepares justifications for requirements, monetary investments and provides status reports required by senior leaders.
* Monitors performance on all contract vehicles; tracks performance measures and metrics and is responsible for notifying contractor when in non-compliance.
* Reviews and approves all life cycle products developed for the program by the government, contractor program management staff, and Enterprise Service Provider (ESP).
* Ensures cost requirements, terms, conditions, and schedules for the assigned PMO are reasonable and achievable
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Substitution of education may not be used in lieu of specialized experience for this grade level.
Additional information
For Important General Applicant Information and Definitions go to: ******************************************************************
Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: **********************************************************************************
Position requires DoD Acquisition Program Management, Advanced certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources.
Information for Veterans is available at: ************************************** As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.
Drug-Free Workplace Policy
The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.
Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing.
The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.
ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal.
Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The assessments for this job will measure the following Competencies:
Occupational Interaction Assessment
* Accountability
* Attention to Detail
* Customer Service
* Flexibility
* Influencing/Negotiating
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Self-Management
* Stress Tolerance
* Teamwork
Occupational Judgment Assessment
* Decision Making
Occupational Reading Assessment
* Reading Comprehension
Occupational Reasoning Assessment
* Reasoning
Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire and USA Hire assessments. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
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To apply for this position you must provide a complete Application Package. Each Application Package MUST include:
* Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
* Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.
* If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station.
Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
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Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
* To begin the application process, click the Apply Online button.
* Answer the questions presented in the application and attach all necessary supporting documentation. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement.
* Click the Submit Application button prior to 11:59 PM (ET) on 12/19/2025.
* After submitting your online application, you will be notified whether or not you are required to take any additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you both on screen and via email notification. The email may be routed to your "Spam" or "Junk" folder. If you do not receive the email invitation to the assessment and you meet the minimum qualifications for the position, you should contact **************************************** to request the email be re-sent. Requests to re-send invitations to the USA Hire Competency Based Assessments must be received by **************************************** BEFORE the close of the JOA.
* If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements.
* NOTE: Set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application.
You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities, and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (************************* There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at ************************ On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit ***************************************************
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/articles/2**********764-Requesting-an-accommodation.
To preview the questionnaire, please go to *********************************************************
Agency contact information
Jesime McCullough
Email ******************** Address DLA Information Operations J6
8725 John J Kingman Rd
Ft Belvoir, VA 22060-6221
US
Next steps
If you meet the minimum qualifications of this position, you may be presented with instructions on how to access the USA Hire Competency Based Assessments (CBA) system. These additional online assessments must be completed within 48 hours following the close of this announcement unless you have requested Reasonable Accommodation for the USA Hire CBA. Your results will be kept on record for one year when applying for future jobs that require the same USA Hire CBA. NOTE: If the USA Hire CBA is altered within a year of your last application, you will be required to take the new USA Hire CBA. If no additional online assessments are required you will receive an OPM notification stating "It has been determined that you have completed all required online assessments and your application is complete. No further action is required."
Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review may be completed of your online questionnaire and the documentation you submitted to support your responses. Applicants that are found among the most highly qualified may be referred to the hiring official for consideration, and you will receive a notification of referral. The selecting official may choose to conduct interviews, and as part of the selection process, applicants may be required to complete additional supplemental documents. Once the selection is made, you will receive a notification of the decision. If interviews are conducted, DLA uses a technique called Behavior Based Interviewing (BBI). Be sure to check your USA Jobs account for your notification updates.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
To apply for this position you must provide a complete Application Package. Each Application Package MUST include:
* Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
* Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.
* If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station.
Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Credit to Cash Senior Operations Analyst
Operations analyst job in Grand Rapids, MI
The Credit to Cash Senior Operations Analyst is responsible for monitoring and facilitating issue resolution for the day-to-day activities of the billing and contract administration team, as well assigned regional support. The Senior Analyst actively provides input in the development of firm wide billing and contract administration policies and procedures and is responsible for first level coordination with transactional managers and lead analysts.
Job Duties:
Provides billing and contract administration direction and support to client facing professionals and lead analyst
Investigates, identifies root causes and resolves complex set up and billing issues utilizing firm best practices through coordination with client facing professionals, lead analysts and regional finance
Provides resolution for first level issues escalated by the lead analysts or client facing professionals
Trains new and existing staff on the firm's billing and contract administration policies, procedures and best practices
Serves as a subject matter expert (SME) of the financial system relating to customer billing configurations, billing process and best practices
Reviews identified billing and contract administration issues, and updates departmental procedures and Knowledge Based articles
Leads billing and contract administration improvement projects in individual locations, as directed
Works in concert with Regional Finance, Principals and Office Managing Principals (OMP) to understand billing and contract administration needs of assigned region(s)
Researches and responds to client questions received through the BDO eBill portal
Researches and provides timely response to internal billing and contract administration inquires
Assists in monitoring unbilled accounts receivables (UAR) by business line, and follow-ups with the appropriate individuals to insure the UAR is billed in a timely manner
Mentors and assists in the development of lead analysts
Coordinates and leads onsite support for existing locations and expansions
Other duties as required
Supervisory Responsibilities:
N/A
Qualifications, Knowledge, Skills & Abilities:
Education:
Bachelor's degree in Finance, Accounting, or Economics and two (2) or more years of experience within a billing and/or contract management role, required; OR High School Diploma/GED and five (5) or more years of experience within a billing and/or contract management role, required
Experience:
Professional services firm experience, preferred
Two (2) years of supervisory experience, preferred
License/Certifications:
N/A
Software:
Proficiency with Microsoft Office Suite, specifically Word and Excel, required
Oracle Cloud or similar time and billing software experience, preferred
Language:
N/A
Other Knowledge, Skills, & Abilities:
Superior verbal and written communication skills
Exhibits independent judgment and decision-making skills in the remediation of complicated billing requirements
Ability to work and communicate effectively with professionals at all levels
Superior customer service skills
Ability to work in a deadline-drive environment, and handle multiple projects and tasks with an attention to detail
Ability to successfully multi-task while working independently or in coordination with other core business services professionals
Understands and maintains the confidentiality of all information
Excellent time management skills
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.
National Range: $68,000 - $82,500
Maryland Range: $68,000 - $82,500
NYC/Long Island/Westchester Range: $68,000 - $82,500
Auto-ApplyLimited Service Reporting Business Analyst
Operations analyst job in Grand Rapids, MI
Description & Requirements Maximus is currently hiring for a Limited Service Reporting Business Analyst. This is a remote opportunity that is anticipated to last approximately 8-12 months. The Reporting Business Analyst is responsible for creating project-required reports, analyzing the report data, identifying trends, translating the data into commentary, and presenting the information to project leadership and stakeholders. Report creation, Excel, Smartsheet, PowerBI/Tableau experience is necessary to be successful in this role. Additionally, written, verbal, and presenting skills are needed.
Benefits of working at Maximus:
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation - Bonuses based on performance included!
- Comprehensive Insurance Coverage - Choose from various plans, including
Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally,
enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet
insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings
plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave,
along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and
financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee
contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts
exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness
programs and resources tailored to your needs.
- Professional Development Opportunities: Participate in training programs,
workshops, and conferences.
Essential Duties and Responsibilities:
- Responsible for database administration, data consolidation, data analysis and management reporting.
- Design database reports based on the requestor's requirements in support of key business strategies.
- Perform queries, data extraction, manipulation, and analysis to provide reporting solutions.
- Monitor customer usage, upgrades, and reporting tools; monitor queries and ensure security of various components.
- Create user guides and train on use of database reports, as necessary.
- Understand business problems and opportunities in the context of requirements and recommend solutions that enable the organization to achieve its goals.
- Extract, tabulate, and analyze data to support program activity and assist management with decision making.
- Understand the data you're reviewing and analyzing the data to identify trends.
- Ability to translate the data into commentary.
- Creating presentations and leading client data presentations.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Excel and Smartsheet experience is required.
- Data visualization utilizing PowerBI and/or Tableau required.
- SQL skills preferred.
- Call center reporting experience required.
- Must be willing and able to accept a limited service position (approximately 8-12 months).
Home Office Requirements:
- Internet speed of 20mbps or higher required (you can test this by going to *******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
44,800.00
Maximum Salary
$
80,000.00
Easy ApplyLoan Servicing Business Analyst
Operations analyst job in Grand Rapids, MI
Job Description
The POWER of a CAREER!
At Northpointe Bank, we believe your career should empower you - to grow, contribute, and find purpose. We're hiring a Loan Servicing Business Analyst to support and enhance the analytical, reporting, and operational effectiveness of our Loan Servicing department.
This role is ideal for someone who brings strong data analytics abilities, a process-improvement mindset, and the technical expertise to support strategic reporting, system optimization, and portfolio insight across the servicing organization.
This role will start in office and will move to hybrid after person is trained.
What You'll Do:
Design, build, and maintain reporting dashboards to track servicing KPIs, operational performance, investor requirements, and portfolio trends
Use SQL, Excel (Power Query, Pivot Tables, VBA/macros), and Power BI to extract, transform, analyze, and visualize data
Automate recurring reports and ad-hoc analyses to improve accuracy and efficiency
Validate data integrity across servicing systems (e.g., MSP, Fiserv) and internal reporting databases
Analyze existing workflows and recommend process improvements to increase efficiency and accuracy
Support system enhancements, integrations, upgrades, testing, troubleshooting, and implementation documentation
Partner cross-functionally with IT, Compliance, and leadership to establish reporting standards and service-aligned KPIs
Translate complex data into clear, accessible summaries and presentations
Provide analytical support during audits, regulatory examinations, investor reviews, and reporting cycles
Ensure reporting practices meet compliance, investor, and regulatory requirements
What You Bring:
Bachelor's degree in Business Analytics, Information Systems, Finance, or related field preferred
2-5 years of experience in business analysis, reporting, or data analytics
Proficiency in SQL, advanced Excel, and Power BI
Experience in financial services or mortgage servicing preferred
Understanding of servicing regulations (RESPA, Reg X/Z, UDAAP) helpful
Strong attention to detail, analytical thinking, and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Excellent communication skills, with the ability to convey complex data concepts clearly
Why Join Northpointe?
We offer a collaborative environment where your work directly supports operational excellence and strategic decision-making. You'll be part of a team that values innovation, accuracy, and continuous improvement.
Our Hiring Philosophy
Northpointe Bank recognizes that the quality of our people is the foundation for our success. Attracting individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.
It is the policy of Northpointe Bank and its subsidiaries to provide equal employment opportunities (EEO) to all persons regardless of age, race, sex, religion, national origin, handicap, marital status, or other attributes not pertinent to the job requirements. This policy reflects our practice of making all employment decisions, from recruitment to promotions, based on an individual's qualifications without discrimination on any basis.
Benefit Information:
Medical
Dental
Vision
Life, LTD, & AD&D
Dependent Care Spending Plan (DCSA)
Employer Stock Ownership Plan with 401(k) feature and company match
Complimentary Banking Services
Tuition Assistance
Ready to Apply?
If you're ready to innovate and make an impact, we want to hear from you. At Northpointe Bank, this is more than a job - it's the POWER of a CAREER.
AA - EOE
Powered by ExactHire:189019
CRA Compliance Reporting Analyst
Operations analyst job in Grand Rapids, MI
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
The CRA Compliance Reporting Analyst is responsible for supporting the Bank's Community Reinvestment Act (CRA) program through data analysis, reporting, and documentation. This role plays a key part in ensuring the Bank meets regulatory requirements by maintaining accurate CRA data, preparing reports, and supporting internal and external CRA-related audits and examinations. The analyst will collaborate with internal stakeholders to ensure timely and accurate CRA performance tracking and reporting.
Salary Range
The annual salary range for this position is $51,700.00 - $101,500.00. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location.
Key Accountabilities
Maintain and manage CRA-related data systems and tools to ensure accurate tracking of community development lending, investments, and services.
Prepare and distribute recurring CRA performance reports for internal stakeholders, including senior leadership and governance committees.
Support the development, tracking, and reporting of Community Growth Plan (CGP) objectives by analyzing performance data, drafting periodic updates, and collaborating with stakeholders.
Assist in the preparation of regulatory reports and public file disclosures in accordance with CRA requirements.
Support the CRA Compliance Manager in responding to examiner and auditor requests during CRA evaluations.
Conduct peer analysis and benchmarking using CRA data tools and public data sources.
Collaborate with business units to validate CRA-eligible activities and ensure proper documentation is retained.
Monitor and communicate changes in CRA regulatory requirements that may impact reporting or data collection.
Assist in the development and delivery of CRA-related training materials focused on data integrity and reporting.
Serve as a back-up to assist CRA Compliance Analysts with completing community development lending, investment, and service reviews as needed.
Key Competencies for Position
Analytical Thinking: Ability to analyze complex data sets, identify trends, and present findings in a clear and actionable format.
Attention to Detail: Ensures accuracy in data entry, reporting, and documentation to support CRA compliance.
Communication: Effectively communicates technical and regulatory information to both technical and non-technical audiences.
Collaboration: Works closely with CRA Compliance Manager, CRA Compliance Analysts, and business line partners to support CRA goals.
Technical Proficiency: Proficient in Microsoft Excel and other data tools; experience with CRA software platforms (RATA Comply, Kadince)
Qualifications and Education Requirements
Bachelor's degree in Business, Finance, Economics, or related field.
3+ years of experience in CRA compliance, regulatory reporting, or financial services analytics.
Technical knowledge of CRA banking laws, regulations and regulatory expectations and the ability to accurately evaluate CRA eligibility for bank activities.
General analytical and technical skills, including the ability to use CRA analytical tools, reporting tools and systems to evaluate CRA performance. Intermediate to advanced Microsoft Office skills, particularly Excel.
Excellent written and verbal communication skills.
General working knowledge of banking products and services covered by CRA and CRA related investment vehicles.
A solid understanding of FFIEC large bank examinations and CRA regulatory expectations.
Willingness to travel up to 10% to visit staff and stakeholders in other locations.
Key Measures of Success/Key Deliverables:
Timely and accurate CRA performance reporting.
Positive feedback from internal stakeholders on data quality and reporting support.
Demonstrated understanding of CRA requirements and ability to apply them to reporting processes.
Achievement of the Bank's desired CRA performance rating and positive examiner feedback on the overall CRA program.
Proactive communication of regulatory changes and ability to implement those changes in a timely manner.
Ability to complete tasks independently and collaborate with team members on various projects and initiatives.
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank.
Join our team!
We can recommend jobs specifically for you! Click here to get started.
If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)
Auto-ApplyAnalyst, Audit
Operations analyst job in Benton Harbor, MI
Corporation Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com.
This role in summary
The Internal Audit Analyst is responsible for understanding key business processes, documenting conclusions based on tests of controls, and providing solutions that add value to the business. Activities are based on projects that include, but are not limited to: business process reviews, Sarbanes-Oxley (SOX) compliance, strategic risk assessments, process improvement, and special investigations.
Your responsibilities will include
* Map processes and assess risks and existing controls in operational, financial and SOX audits
* Perform out audit tests, including Data Analysis, and evidence them in working papers in an appropriate manner in accordance with the Company's methodology and the International Standards on Internal Auditing
* Responsible for the preparation of audit reports ensuring full understanding of the audit processes, risks and results.
* Assess whether the actions implemented by managers are effective/efficient (follow-up of audit recommendations)
* Seek the improvement and efficiencies of audit activities and processes
* Provide advice to all areas of the business.
* Be a facilitator through the relationship with external auditors.
Minimum requirements
* Bachelor's Degree in Accounting, Finance or Business Administration
* 1+ years of experience in Finance, Audit, Accounting or business administration or business operations (experience may include academics, co-ops or internships)
Preferred skills and experiences
* Certified Public Accountant, Certified Internal Auditor
* Good oral and written communication
* Strong Analytical and Problem - solving skills
* Big Four experience
* SAP Experience
* Audit Management System experience
* Data analysis experience
RSRWH
What we offer
Generous benefits package, Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required).
Additional information
Whirlpool's Ways of Working
Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We offer flexibility and industry-leading time-off benefits that will help you balance what's important at work and at home, including:
Always On Flexibility - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.
Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year.
Sabbatical - Four weeks paid leave after every five years of service.
Connect with us and learn more about Whirlpool Corporation
See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.
Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.
Associate Analyst, Category Strategy
Operations analyst job in Grand Rapids, MI
Job DescriptionSalary:
Primarily responsible for customer and market analytics and insights, focusing on general category trends and reporting. Will contribute analysis and insights in the development of an overall understanding of key categories and sub-categories. Will also be the owner of planogram databases and creation. Job may include interfacing with customers and clients at presentations and reviews in support of the business.
Essential Job Duties & Responsibilities:
Support all business units, including the North, West, Central and South regions, and the Department manager.
The primary roles of this position will include but not be limited to:
Working with and creation of selling stories:
Supporting Business Managers and Analysts using syndicated, retailer and/or distributor data
Making success stories to be used across the region
Maintaining and pulling data from regional grocery, specialty & convenience stores, including updating custom attributes to help understand the categories and items
Main point of contact for the creation and manipulation of
planograms:
Planogramming for Clients: Certain clients will utilize Shankman & Associates, Inc. for POG services
Planogramming for Customers: Under the direction of team members, the Associate Analyst will assist with any customer-based projects
Maintenance of databases: The job will include keeping updated images
and specs for items across several categories
Creating periodic reports for customers, where possible. Other team
members will be charged with analysis and delivery of reports to clients
Using syndicated data to create periodic reports of customers in the region and pulling ad-hoc regional data for support of the teams needs. Reports will need to be in an easy-to-use pivot table.
Pulling monthly attribute files when syndicated data refreshes.
Managing inventory levels and distribution through gap analysis and
providing necessary reports to other team members to find solutions.
Other ad-hoc projects as needed.
Travel: The Associate Analyst will be expected to attend some meetings across the region with smaller customers and clients. This role may also assist with local trade shows and attend internal sales meetings.
Education and Experience:
Bachelor's Degree in appropriate Business-related subject
Demonstrated proficiency in analyzing data and identifying key points
Strong attention to detail, as well as great adaptability
Advanced skills in MS Office, especially Excel and PowerPoint
Power BI and Power Query experience is a plus
Space planning experience is a plus
Possess strong speaking skills and an ability to present complicated material in an easy-to-process fashion to upper level and executive management from Shankman, clients and key accounts
Must be able to work effectively in a team environment
Job Type:Full-time
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This position requires frequent sitting, standing and walking in an office environment. Must be able to use a computer and other office equipment for extended periods of time.
While performing the duties of this job, the employee is frequently required to talk to and convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Required to hear at normal speaking levels with or without correction and can receive detailed information through oral communication. May be required to stand, particularly for sustained periods of time. Will move about on foot to accomplish tasks. Use hands to handle or feel and reach with hands and arms. Use fingers to pick, pinch or type.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability, and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Hybrid work environment with flexibility for remote and in-office work. Sitting for prolonged periods of time are critical. Frequent use of company communication devices is required such as a computer, phone, and other office electronics. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability, and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Systems Analyst Intern
Operations analyst job in Holland, MI
Job Description
At Koops, our interns are more than just students - they're vital contributors to our team. As an systems analyst intern, you'll gain hands-on experience while applying your classroom knowledge in real-world projects. Interns are embedded into project teams, where they contribute meaningful work, serve internal customers, and help us continually improve as a team.
Business Systems Intern (Systems Analyst Intern)
Build reports
Gathering user feedback on current systems
Assist with the design of new systems
Update and maintain existing systems
To be successful, the person who fills this role should be able to:
Communicate with people from a wide array of computer backgrounds
Properly explain complex processes
Must be process-oriented
Self-motivated to identify goals
Set deadlines that fit into the overall system strategy.
An understanding of relational databases, APIs, and how code works will benefit someone in this role, but no coding experience is required.
What We're Looking For
We're seeking individuals eager to take their skills beyond the classroom and into hands-on, impactful work. If you're hungry to learn, motivated to contribute, and excited to grow in a collaborative environment, we want to hear from you!
Requirements
Must be a full-time undergraduate student enrolled in an computer science related program
Completion of at least sophomore year by the start of the internship
Must be able to work onsite in Holland, MI for the duration of the summer semester
Powered by JazzHR
NESlJyyGiK
Daymon Category Analyst Intern-Advantage Solutions
Operations analyst job in Grand Rapids, MI
Daymon Category Analyst Intern-Advantage Solutions
Summer Internship 2026
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Advantage Solutions powered by Daymon is hiring for our 2026 Summer Internship Program. This individual will be with us for 10 weeks (June 1
st
, 2026 through August 7
th
, 2026) Internships provide students with challenging, relevant work experience in their field of interest as well as introduce them to additional career opportunities. Internships may lead to future opportunities within the Company, although there are no guarantees for full-time employment. Internships are offered in the following areas: Sales & Marketing, Brand Strategy, Supply Chain, Analytics, and Retail.
Position Summary
The Intern provides day-to-day and project support across multiple groups or business units as required by business needs
Internships provide students with challenging, relevant work experience in their field of interest as well as introduce them to additional career opportunities. Internships may lead to future opportunities within the Company, although there are no guarantees for full-time employment. Internships are offered in the following areas:
Sales & Marketing, Retail Teams, Human Resources, Accounting & Finance, Retail, IT, Supply Chain, and much more
Responsibilities:
Responsible for leading or assisting in the completion of business unit projects as assigned
Assist the business unit team with day-to-day work that covers activities across the division
Assist in developing new systems, reports, and analytics to support business unit needs
Audit/review documents submitted for completeness and accuracy
Work with others in the business unit group on initiatives aimed at process improvements
Perform other duties as assigned
Internship Criteria:
High School Diploma or GED
Applicants must be attending any accredited four-year degree-granting institution or an accredited Graduate Master's or MBA program, in the United States
Applicants must be rising juniors, rising seniors, or working toward a graduate degree.
Applicants must be working towards a Business, Business related, or IT major. Some applicable majors are (not an exhaustive list):
Marketing
Business Administration
Food Science
Food Marketing
Agriculture
Retail Studies
Supply Chain
Logistics
Applicants need to have a minimum 3.0 GPA
The salary range for this role is $20.00 per hour
Supervisory Responsibilities
Direct Reports
This position does not have supervisory responsibilities for direct reports
Indirect Reports
This position does not have guidance or mentoring responsibilities for indirect reports
Travel and/or Driving Requirements
Travel to St. Louis is required for two specific weeks:
Kickoff Week: The week of June 1
st
Closing Week: The week of August 3
rd
Transportation and lodging for these trips will be provided by Advantage Solutions.
Skills, Knowledge and Abilities
Strong prioritization skills
Excellent written communication and verbal communication skills
Team building Skills
Well-organized, detail-oriented, and able to handle a fast-paced work environment
Ability to interact in a courteous, helpful, and professional manner
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.
Additional Information Regarding The Company Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Any estimate, schedule, or guideline provided to associates in this or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Position Summary
The Intern provides day-to-day and project support across multiple groups or business units as required by business needs
Internships provide students with challenging, relevant work experience in their field of interest as well as introduce them to additional career opportunities. Internships may lead to future opportunities within the Company, although there are no guarantees for full-time employment. Internships are offered in the following areas:
Sales & Marketing, Retail Teams, Human Resources, Accounting & Finance, Retail, IT
Internship Criteria
High School Diploma or GED
Applicants must be attending any accredited, two or four-year degree-granting institution or an accredited
Graduate Master's or MBA program, in the United States
Applicants must be senior status or have graduated during the previous year
Applicants need to have a minimum 3.0 GPA
Applicants will be required to submit at least two personal letters of recommendation
Applicants must be working towards a Business or Business related major. Some applicable majors are:
Marketing
Business Administration
Accounting / Finance
Leadership and Organizational Development
Human Resources Studies
Business Management
Business Information Systems
Economics
Political Science
Essential Job Duties and Responsibilities
Responsible for leading or assisting in the completion of business unit projects as assigned
Assist the business unit team with day-to-day work that covers activities across the division
Assist in developing new systems, reports and analytics to support business unit needs
Audit/review documents submitted for completeness and accuracy
Work with others in the business unit group on initiatives aimed at process improvements
Perform other duties as assigned
Supervisory Responsibilities
Direct Reports
This position does not have supervisory responsibilities for direct reports
Indirect Reports
This position does not have guidance or mentoring responsibilities for indirect reports
Travel and/or Driving Requirements
Travel is not an essential duty and function of this job. Driving is an essential duty or function of this job.
Minimum Qualifications
Education Level: (Required): High School Diploma or GED or equivalent experience
Field of Study/Area of Experience: coursework emphasis in applicable major
Skills, Knowledge and Abilities
Strong prioritization skills
Excellent written communication and verbal communication skills
Team building Skills
Well-organized, detail-oriented, and able to handle a fast-paced work environment
Ability to interact in a courteous, helpful, and professional manner
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.
Additional Information Regarding The Company Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Auto-Apply340B Analyst
Operations analyst job in Granger, IN
Reports to the 340B Program Manager or designee. The 340B Program Analyst serves as a key resource and subject matter expert for all aspects of the organization's 340B Drug Program. This role is responsible for conducting detailed analyses, monitoring compliance, and supporting the operational, financial, and regulatory components of the 340B program. The Program Analyst evaluates processes, identifies areas for improvement, and recommends strategies to optimize 340B program performance while ensuring full compliance with federal, state, and organizational policies.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
340B Program Compliance
* Ensures the 340B program maintains continuous compliance with all federal regulations, including HRSA and OPA guidelines.
* Monitors ongoing changes in 340B regulations and policies; assists with updates to organizational policies and practices to reflect changes.
* Develops and fosters internal and external relationships essential to program success (accounting, compliance, IT, legal, wholesalers, manufacturers, PBMs, TPAs).
Auditing, Monitoring, and Reporting
* Conducts regularly scheduled and ad-hoc audits of 340B operations, including contract pharmacy and internal pharmacy self-audits.
* Ensure compliance with 340B Program requirements for qualified patients, drugs, and locations.
* Evaluate patient eligibility for qualified and non-qualified patients in mixed-use areas and clinics by reviewing patient medical records, insurance plans, and, if applicable, hospital status. Coordinates and performs internal and external audits, including self-audits, external vendor reviews, and HRSA audits, with appropriate follow-up and action plans.
* Monitor and audit state Medicaid claims to ensure compliance to prevent potential duplicate discount rebates.
* Evaluate patient eligibility for qualified and non-qualified patients in mixed-use areas and clinics by reviewing patient medical records, insurance plans, and, if applicable, hospital status.
* Analyzes and documents utilization, savings, exceptions, and compliance issues.
* Develops and maintains comprehensive reporting tools to monitor 340B utilization, compliance, savings, and potential risks.
* Provides scheduled and ad hoc reports to pharmacy leadership, administration, and 340B Oversight Councils.
* Tracks, trends, and analyzes purchasing and dispensing patterns, ensuring corrective actions as needed.
Program Enhancement and Optimization
* Identifies, evaluates, and implements opportunities for cost savings, efficiency improvements, and program growth.
* Provides strategic input on the development of contract pharmacy relationships and outpatient 340B-eligible services.
* Leads optimization of split-billing/third-party administrator systems to ensure accurate purchasing and replenishment.
* Collaborates with manufacturers, wholesalers, and vendors to ensure proper program utilization and contract opportunities.
* Supports leadership in business plan development and action planning related to 340B services.
* Participates in committees, workgroups, and projects to improve organizational pharmacy services and 340B integration.
Contract Oversight
* Reviews and offers recommendations on all 340B-related contracts, including contract pharmacies and TPAs, while ensuring compliance and alignment with program requirements. Coordinates and monitors contract pharmacy compliance, billing services, and audit processes.
* Evaluates current and future contract pharmacy opportunities, ensuring favorable fee structures, compliant data sharing, and proper contract terms.
Purchasing, Inventory, and Supply Chain Management
* Oversees 340B purchasing processes to ensure compliant and cost-effective procurement.
* Monitors replenishment processes for 340B-eligible medications.
* Tracks and reconciles 340B and non-340B inventory, resolving discrepancies and ensuring accurate records.
* Monitors for product shortages, pricing changes, and formulary adjustments, working with pharmacy and medical staff as needed.
* Maintains databases to reflect current formulary and contract specifications.
* Analyzes purchasing data to identify cost-saving opportunities and ensures proper utilization of 340B savings.
* Analyze invoices, shipping, and inventory processes.
* Comply with all track-and-trace legal requirements of the Drug Supply Chain Security Act for purchasing and distribution of drug products.
Split-Billing/Third-Party Administrator (TPA) Oversight
* Ensures effective use and optimization of split-billing/TPA software for mixed-use and outpatient areas.
* Educates buyers and staff on correct account usage (WAC, GPO, 340B, non-340B) for inventory replenishment.
* Coordinates inventory processes and supports system maintenance.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience:
* The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an Associates Degree. Certification which relates to the associates field of specialty is preferred. Preference will be given to candidates with training and experience with those software and hardware products regularly used by Beacon Health System. Minimum 3 years of experience in pharmacy, healthcare finance, supply chain, or related field. Strong background in data analysis, contract management, and/or pharmacy purchasing and inventory. Familiarity with HRSA/OPA, state/federal 340B regulations, and DSCSA guidelines preferred. 340B University Training Required, additional Apexus Certifications (Apexus Advanced 340B Operations Certificate) preferred.
Knowledge & Skills:
* Demonstrates advanced knowledge of the Pharmacy Department's day-to-day operations, policies and procedures. Also acquires a solid understanding of how the 340B program is used and implemented within the hospital and any offsite locations operating under the hospital license.
* Requires the technical computer skills and knowledge necessary to effectively use and support various software and hardware. Also demonstrates a working knowledge of database applications and the skills needed to assist with testing plans and data.
* Requires an understanding of virtual inventory and split-billing software utilization and operation.
* Demonstrates an understanding of the formulary management process within the hospital and any offsite locations operating under the hospital license.
* Demonstrates knowledge of pharmacy inventory systems and purchasing procedures, familiarity with computerized inventory systems, and the ability to effectively utilize split-billing software in conjunction with automated inventory management systems.
* Demonstrates a successful record of being a team player and completing project-related work assignments (especially project implementation).
* Requires advanced analytical and problem-solving skills and the ability to identify problems and deliver solutions in a timely and efficient manner.
* Demonstrates the interpersonal and communication skills (both verbal and written) necessary to communicate effectively with the team members at all levels as well as vendor representatives.
* Requires the ability to develop and present effective education and training.
* Requires organization skills and the ability to work independently as assigned, prioritize workload and handle a variety of multiple and overlapping functions within set deadlines.
* Demonstrates the leadership skills necessary to elicit cooperation and support from other team members and outside departments.
* Must be able to collect and analyze data, as well as develop, test, and implement system changes.
* Demonstrates knowledge of and a commitment to Beacon Health System's mission and values and the organization's goal of providing exceptional patient experiences by following the Performance Essentials.
Working Conditions:
* Works in an office and/or clinical environment with possible exposure to biohazards and chemicals.
* May need to vary days and hours scheduled, including working evenings and/or weekends as determined by department need.
* Must be able to be effective in a fast-paced, quality focused, multi-priority environment that frequently deals with stressful situations and important deadlines and schedules.
Physical Demands:
Requires the physical ability and stamina (i.e., sit, stand and/or walk for prolonged periods of time, etc.) to perform the essential functions of the position.
Financial Analyst
Operations analyst job in Bangor, MI
Job Details Experienced Bangor, MIDescription
Become part of a Migrant and Community Health Center, where you will:
Have a passionate purpose.
Do worthwhile work.
Make a difference in people's lives.
InterCare is searching for a full-time Financial Analyst! This position will be based out of our Bangor Administration Building. At InterCare, you'll find a rewarding and challenging work environment and a competitive compensation starting at $67,000/year and benefits package which includes: vacation/personal paid time off, sick time, 10 paid holidays, tuition reimbursement program, medical, prescription, dental, vision, life insurance, and short term and long term disability insurance.
At InterCare Community Health Network, we believe all people have the right to equal access to quality health care.
Work Schedule:
Hours are Monday - Friday from 8:00 a.m. - 5:00 p.m.,
with evening hours as necessary.
NO WEEKENDS! NO MAJOR HOLIDAYS!
Primary Accountability
Under the general direction of the Director of Finance and Chief Financial Officer, the Financial Analyst is tasked with developing, maintaining, and providing timely, accurate reporting to management. The Financial Analyst will proactively establish and maintain strong working relationships with site operational leaders, executive leaders and finance team members. The Financial analyst will be responsible for monthly budget variance analysis, and performance monitoring. The Financial Analyst will support cost reporting compilation and analysis, operate the 340B pharmacy program and prepare projections and pro formas as requested. The Financial Analyst will also serve as the primary finance contact for all grant activities and will prepare all financial reporting and analyses required by all grants.
Description of Primary Duties & Responsibilities
Calculate and communicate key financial and business drivers, operating results and trended performance results. Interpret trends and their impact on the budget and financial operations.
Support financial leadership with timely forecasts, pro formas, projections and service line analyses to monitor performance against expectation.
Prepare grant expenditure analysis to ensure that grant funds are being maximized, that all charges to grants are eligible and supported with documentation, and that grant program requirements are fulfilled.
Responsible for providing support to third party reimbursement functions including cost report preparation, third-party reserves, net revenue per encounter and financial analysis. Develop and implement processes to ensure accurate and complete documentation is obtained for cost reporting.
Responsible for coordination and maintenance of all aspects of the 340B pharmacy program to ensure compliance with all regulations including performing internal audits and recording all monthly activity including revenue, expenses and receipts. Also responsible for optimizing the utilization of the 340B pharmacy program.
Perform data extraction & external reporting requirements as applicable.
Make recommendations concerning means of reducing costs, increasing revenues or improving financial performance
Qualifications
Description of Primary Attributes
General Development
Financial Analysis
Critical Thinker
Cross Functional
Decision Support
Self Sufficient
Internally Driven
Professional and Technical Knowledge
Possesses a thorough understanding of theory and practices of finance typically acquired through completion of a bachelor's degree program or extensive practical experience in a professional environment.
Minimum of 3-5 years' applicable experience in finance or accounting; prefer healthcare financial experience.
Ability to analyze financial data, identify trends, interpret financial results and prepare financial reports, statements and projections.
Ability to manage several projects, and meet essential deadlines as established.
Ability to participate in and facilitate group meetings.
Ability to deal with ambiguity and multiple, overlapping priorities while maintaining a high level of detail orientation.
Technical Skills
Proficient in Microsoft Office Suite
Ability to use clerical and numerical skills in preparing final drafts and documents from raw data
Ability to create letters, forms, documents, presentations
Ability to run reports, analyze and interpret data, assist in implementation and maintenance of systems
Strong technical, analytical skills and decision-making capabilities
Strong Excel skills required; experience with accounting and electronic medical records systems
Strong understanding of financial reporting & financial planning
Communication Skills
Possesses a professional level of written and verbal communication skills
Ability to communicate complex concept in a clear effective manner
Possesses excellent cross cultural communication skills and the ability to communicate to staff members at all levels
Physical Demands
Job duties performed in the typical office environment of the organization, which requires ordinary ambulatory skills sufficient to visit other locations. The environmental factors and/or physical requirements of this position include the following:
Requires good hand-eye coordination, reach with arms & hands, and finger dexterity, including ability to grasp, and manipulate (using keyboard, office equipment)
Visual acuity to use keyboard, operate office equipment, and read printed material and regularly required to talk and hear
Sedentary position requiring prolonged periods in a seated position at a desk and working on a computer.
Business Analyst - Veteran Evaluation Services
Operations analyst job in Grand Rapids, MI
Description & Requirements Maximus is currently hiring a Business Analyst to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Business Analyst is responsible for interpreting data and other information to perform root cause analysis, impact assessments, and/or to identify key measures and indicators of process performance and make recommendations to improve or correct performance.
Due to contract requirements, only US Citizen or a Green Card holder can be considered for this opportunity.
Essential Duties and Responsibilities:
- Identify and determine business requirements and define processes, including clarification on any requirement discrepancies.
- Understand business problems and opportunities in the context of requirements and recommend solutions that enable the organization to achieve its goals.
- Extract, tabulate, and analyze data to support program activity and assist management with decision making.
- Review and edit requirements, specifications, business processes and recommendations related to new processes, functionalities, and/or proposed solutions.
- Process all Production Support Requests by receiving defect reports and cross-referencing the defect with the business requirements.
- Ability to work a training schedule of 8am - 5pm CT Monday - Friday required
- Ability to work a schedule between 8am - 5pm CT Monday - Friday required
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
70,000.00
Maximum Salary
$
100,000.00
Easy ApplyProgram Analyst
Operations analyst job in Battle Creek, MI
Apply Program Analyst Department of Defense Defense Logistics Agency J62B Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply See below for important information regarding this job.
Position will be filled at any of the locations listed below. Site specific salary information as follows:
* Battle Creek, MI: $88,621 - $115,213
* Columbus, OH: $92,475 - $120,222
* Dayton, OH: $91,922- $119,504
* Fort Belvoir, VA: $101,401- $131,826
* New Cumberland, PA: $101,401- $131,826
* Ogden, UT: $88,621 - $115,213
* Philadelphia, PA: $97,653- $126,955
* Richmond, VA: $92,573- $120,350
Summary
See below for important information regarding this job.
Position will be filled at any of the locations listed below. Site specific salary information as follows:
* Battle Creek, MI: $88,621 - $115,213
* Columbus, OH: $92,475 - $120,222
* Dayton, OH: $91,922- $119,504
* Fort Belvoir, VA: $101,401- $131,826
* New Cumberland, PA: $101,401- $131,826
* Ogden, UT: $88,621 - $115,213
* Philadelphia, PA: $97,653- $126,955
* Richmond, VA: $92,573- $120,350
Overview
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Accepting applications
Open & closing dates
12/05/2025 to 12/12/2025
Salary $88,621 to - $131,826 per year
See Summary Section for more salary information.
Pay scale & grade GS 12
Locations
1 vacancy in the following locations:
Battle Creek, MI
Whitehall, OH
Wright-Patterson AFB, OH
New Cumberland Defense Logistics Center, PA
Show morefewer locations (4)
Philadelphia, PA
Hill AFB, UT
Fort Belvoir, VA
Richmond, VA
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent - Multiple appointment types. Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 0343 Management And Program Analysis
Supervisory status No Security clearance Other Drug test No Financial disclosure No Bargaining unit status Yes
Announcement number DLAJ6-26-12845607-MP Control number 851689000
This job is open to
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Federal employees - Competitive service
Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Veterans
Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference
Military spouses
Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.
Individuals with disabilities
Individuals who are eligible under Schedule A.
Clarification from the agency
Federal employee" means current permanent competitive service employees. Veterans eligibilities include 30% or more Disabled Vet, Veterans Employment Opportunities Act (VEOA). Military Spouse Preference (MSP) eligibles, Retained Grade Preference (RGP) eligibles, and Military Reserve and National Guard Technician eligibles in the commuting area may apply.
Videos
Duties
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* Serves as an analyst and advisor for DLA life health safety systems e.g., Police, Fire and Emergency Services Enterprise projects, initiatives and programs that require centralized oversight.
* Develop effective, efficient and innovative data sharing solutions to meet functional and operational requirements
* Performs extensive coordination with upgrades, migrations and enhancements of systems with experts in order to define solutions in requirements, design, build and test system life cycle phases
* Plans, directs and coordinates accomplishment of new data initiatives, projects and programs ensuring priorities are established and milestone schedules are coordinated and published to reflect agreed priorities
* Works with End-user representatives and functional analysts to define as well as to understand the customer's needs
* Reviews and recommends modification or expansion of segment of applicable systems which involve the worldwide logical support of DoD, civil agencies and foreign governments
Requirements
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Conditions of employment
* Must be a U.S. citizen
* Tour of Duty: Set Schedule
* Security Requirements: Non-Critical Sensitive
* Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
* Fair Labor Standards Act (FLSA): Exempt
* Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
* Recruitment Incentives: Not Authorized
* Bargaining Unit Status: Yes
* Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See *************************** for more information.
* This position and any future selections from this announcement may be used to fill various shifts located anywhere within DLA Information Operations, J6.
Qualifications
To qualify for a Program Analyst, your qualifications must include:
A. One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:
* Performs quality control review to assure technical accuracy, content, adherence to format, visual clarity and quality of data as well as application and adherence to published policies and regulations.
* Designs, develops and maintains appropriate portions of operating manuals/procedures prescribing uniform procedures required for the implementation and operation of new or revised Automated Information System.
* Uses project management techniques to develop objectives, estimate resources and budget, and report accomplishments.
B. Education: Applicants may not qualify for this position based on education in lieu of specialized experience.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Substitution of education may not be used in lieu of specialized experience for this grade level.
Additional information
For Important General Applicant Information and Definitions go to: ******************************************************************
Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: **********************************************************************************
Information for Veterans is available at: ************************************** As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.
Drug-Free Workplace Policy
The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.
Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing.
The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.
ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal.
Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The assessments for this job will measure the following Competencies:
* Reading Comprehension
* Decision Making
* Accountability
* Attention to Detail
* Customer Service
* Flexibility
* Influencing/Negotiating
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Self-Management
* Stress Tolerance
* Teamwork
* Reasoning
Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire and USA Hire assessments. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
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To apply for this position you must provide a complete Application Package. Each Application Package MUST include:
* Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
* Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.
* If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station.
Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
* To begin the application process, click the Apply Online button.
* Answer the questions presented in the application and attach all necessary supporting documentation. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement.
* Click the Submit Application button prior to 11:59 PM (ET) on 12/12/2025.
* After submitting your online application, you will be notified whether or not you are required to take any additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you both on screen and via email notification. The email may be routed to your "Spam" or "Junk" folder. If you do not receive the email invitation to the assessment and you meet the minimum qualifications for the position, you should contact **************************************** to request the email be re-sent. Requests to re-send invitations to the USA Hire Competency Based Assessments must be received by **************************************** BEFORE the close of the JOA.
* If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements.
* NOTE: Set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application.
You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities, and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (************************* There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at ************************ On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit ***************************************************
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/articles/2**********764-Requesting-an-accommodation.
To preview the questionnaire, please go to *********************************************************
Agency contact information
Kezia Evans
Phone ************ Email ******************* Address DLA Information Operations J6
8725 John J Kingman Rd
Ft Belvoir, VA 22060-6221
US
Next steps
If you meet the minimum qualifications of this position, you may be presented with instructions on how to access the USA Hire Competency Based Assessments (CBA) system. These additional online assessments must be completed within 48 hours following the close of this announcement unless you have requested Reasonable Accommodation for the USA Hire CBA. Your results will be kept on record for one year when applying for future jobs that require the same USA Hire CBA. NOTE: If the USA Hire CBA is altered within a year of your last application, you will be required to take the new USA Hire CBA. If no additional online assessments are required you will receive an OPM notification stating "It has been determined that you have completed all required online assessments and your application is complete. No further action is required."
Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review may be completed of your online questionnaire and the documentation you submitted to support your responses. Applicants that are found among the most highly qualified may be referred to the hiring official for consideration, and you will receive a notification of referral. The selecting official may choose to conduct interviews, and as part of the selection process, applicants may be required to complete additional supplemental documents. Once the selection is made, you will receive a notification of the decision. If interviews are conducted, DLA uses a technique called Behavior Based Interviewing (BBI). Be sure to check your USA Jobs account for your notification updates.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
To apply for this position you must provide a complete Application Package. Each Application Package MUST include:
* Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
* Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.
* If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station.
Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Analyst, Audit
Operations analyst job in Benton Harbor, MI
**Requisition ID:** 68900 Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including _Whirlpool_ , _KitchenAid_ , _JennAir, Maytag_ , _Amana,_ _Brastemp_ , _Consul_ , and _InSinkErator_ . In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com .
**This role in summary**
The Internal Audit Analyst is responsible for understanding key business processes, documenting conclusions based on tests of controls, and providing solutions that add value to the business. Activities are based on projects that include, but are not limited to: business process reviews, Sarbanes-Oxley (SOX) compliance, strategic risk assessments, process improvement, and special investigations.
**Your responsibilities will include**
+ Map processes and assess risks and existing controls in operational, financial and SOX audits
+ Perform out audit tests, including Data Analysis, and evidence them in working papers in an appropriate manner in accordance with the Company's methodology and the International Standards on Internal Auditing
+ Responsible for the preparation of audit reports ensuring full understanding of the audit processes, risks and results.
+ Assess whether the actions implemented by managers are effective/efficient (follow-up of audit recommendations)
+ Seek the improvement and efficiencies of audit activities and processes
+ Provide advice to all areas of the business.
+ Be a facilitator through the relationship with external auditors.
**Minimum requirements**
+ Bachelor's Degree in Accounting, Finance or Business Administration
+ 1+ years of experience in Finance, Audit, Accounting or business administration or business operations (experience may include academics, co-ops or internships)
**Preferred skills and experiences**
+ Certified Public Accountant, Certified Internal Auditor
+ Good oral and written communication
+ Strong Analytical and Problem - solving skills
+ Big Four experience
+ SAP Experience
+ Audit Management System experience
+ Data analysis experience
RSRWH
**What we offer**
Generous benefits package, Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required).
**Additional information**
Whirlpool's Ways of Working
Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We offer flexibility and industry-leading time-off benefits that will help you balance what's important at work and at home, including:
**Always On Flexibility** - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.
**Two-Week Work from Anywhere** - Minimum of one-week increments for a total of two weeks per year.
**Sabbatical** - Four weeks paid leave after every five years of service.
Connect with us and learn more about Whirlpool Corporation
See what it's like to work at Whirlpool by visiting Whirlpool Careers (********************************* . Additional information about the company can be found on Facebook (*************************************** , Twitter (********************************* , LinkedIn (************************************************************ , Instagram (**************************************** and YouTube (************************************************* .
Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.
Associate Analyst, Category Strategy
Operations analyst job in Kentwood, MI
Primarily responsible for customer and market analytics and insights, focusing on general category trends and reporting. Will contribute analysis and insights in the development of an overall understanding of key categories and sub-categories. Will also be the owner of planogram databases and creation. Job may include interfacing with customers and clients at presentations and reviews in support of the business.
Essential Job Duties & Responsibilities:
Support all business units, including the North, West, Central and South regions, and the Department manager.
The primary roles of this position will include but not be limited to:
Working with and creation of selling stories:
Supporting Business Managers and Analysts using syndicated, retailer and/or distributor data
Making success stories to be used across the region
Maintaining and pulling data from regional grocery, specialty & convenience stores, including updating custom attributes to help understand the categories and items
Main point of contact for the creation and manipulation of
planograms:
Planogramming for Clients: Certain clients will utilize Shankman & Associates, Inc. for POG services
Planogramming for Customers: Under the direction of team members, the Associate Analyst will assist with any customer-based projects
Maintenance of databases: The job will include keeping updated images
and specs for items across several categories
Creating periodic reports for customers, where possible. Other team
members will be charged with analysis and delivery of reports to clients
Using syndicated data to create periodic reports of customers in the region and pulling ad-hoc regional data for support of the team's needs. Reports will need to be in an easy-to-use pivot table.
Pulling monthly attribute files when syndicated data refreshes.
Managing inventory levels and distribution through gap analysis and
providing necessary reports to other team members to find solutions.
Other ad-hoc projects as needed.
Travel: The Associate Analyst will be expected to attend some meetings across the region with smaller customers and clients. This role may also assist with local trade shows and attend internal sales meetings.
Education and Experience:
Bachelor's Degree in appropriate Business-related subject
Demonstrated proficiency in analyzing data and identifying key points
Strong attention to detail, as well as great adaptability
Advanced skills in MS Office, especially Excel and PowerPoint
Power BI and Power Query experience is a plus
Space planning experience is a plus
Possess strong speaking skills and an ability to present complicated material in an easy-to-process fashion to upper level and executive management from Shankman, clients and key accounts
Must be able to work effectively in a team environment
Job Type: Full-time
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This position requires frequent sitting, standing and walking in an office environment. Must be able to use a computer and other office equipment for extended periods of time.
While performing the duties of this job, the employee is frequently required to talk to and convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Required to hear at normal speaking levels with or without correction and can receive detailed information through oral communication. May be required to stand, particularly for sustained periods of time. Will move about on foot to accomplish tasks. Use hands to handle or feel and reach with hands and arms. Use fingers to pick, pinch or type.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability, and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Hybrid work environment with flexibility for remote and in-office work. Sitting for prolonged periods of time are critical. Frequent use of company communication devices is required such as a computer, phone, and other office electronics. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability, and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Financial Systems Senior Analyst II (OneStream)
Operations analyst job in Grand Rapids, MI
The Financial Systems (FS) Senior Analyst II is responsible for mapping business requirements to application functionality and capabilities, driving and leading continuous improvement, creating business cases that result in leading system configuration meetings independently and fully understanding the impact to the organization based on business processes, financial and data management knowledge. This role also analyzes complex business and system issues, resulting in a successful resolution.
The FS Senior Analyst II applies business acumen to obtain new and changing system business requirements from the business field. This role applies thoughts in a positive, energetic and agile manner when implementing new applications and systems, and successfully promotes an environment focused on business user's knowledge growth and independence.
The FS Senior Analyst II drives collaboration with the business and resolution of inquiries from the business. This role responds timely and provides accurate and thorough answers to business inquiries.
Job Duties:
Provides financial systems and data support based on the alignment of business processes within the financial systems platform
Assists the business with performing queries and defining report requirements in an efficient manner for analysis and distribution to practice managers
Communicates effectively with business users/owners, and proactively contributes ideas and proposes solutions to the business and financial systems team
Updates systems inquiries accurately, from the business and internal team members, and in a timely and effective manner
Develops solutions for financial systems data analysis to manage the business or support resolution of end user inquiries, including proper data extraction, storage, manipulation, processing and communicating
Performs functional research or data mining to assist business owners in the pursuit of identifying key performance measures and indicators that drive reporting and analytics to manage the business, as needed
Assists workstream business owners in the development of test scripts, policies and procedures
Performs financial system configurations independently to meet business requirements as defined by the business or for maintenance
Identifies and interprets trends and patterns in support issues and financial data, and proactively recommends actions and solutions
Participates in cross functional teams to identify business risks and create analytics and dashboards to improve business processes
Executes financial systems activities, as defined in the project plan and milestone assignments
Leads the planning phase proactively, as needed
Collaborates and strategizes with IT, Financial Systems and business teams proactively to drive system efficiencies across the business
Configures and maintains security of the financial system solution, and promptly responds to security inquires, including documenting security changes and corrective action taken within the inquiries
Ensures integrity and confidentiality of sensitive data when creating new security access configurations and granting access to users
Engages with management or Internal Audit to clarify security requests promptly
Demonstrates understanding of business process workflows and how financial applications are used in support of those processes
Identifies opportunities to improve or gain efficiencies within the financial systems or business processes, including creating and maintaining reporting tools and templates to facilitate the production of financial reports and dashboards
Contributes to defining, planning, coordinating and executing financial systems updates and growth of end users' knowledge consistently
Participates in the internal audit of financial systems procedures, presenting the audit with evidence of executed systems processes and reports (in a clear, accurate and concise manner) in compliance of defined controls
Participates in cross-functional financial systems teams to directly support the business, financial systems and create analytics and dashboards
Supports and participates with team members when trends or problem resolutions indicate systems issues, necessitating future trainings or procedural issues needing resolution as identified by the team analyst or the business
Develops and maintains appropriate FAQ documents to support resolution of end-user inquires and questions received by the IT Service Desk
Performs queries of financial database based on internal/external requests, and provides data reports of financial information
Provides support to team members to ensure functional requirements are representing the need from the business
Participates in optimizing the effectiveness of the financial systems through workflow analysis, data collection/reporting and creating technical reports (automated and on-demand)
Collaborates with business owners to increase their utilization of financial systems by successfully mapping business requirements to financial system functionality and capabilities
Other duties as required
Supervisory Responsibilities:
Supervises the day-to-day work assignments of FS Analyst professionals, as needed
Provides verbal and written performance feedback to FS Analyst professionals, as needed
Acts as a mentor to FS Analyst professionals
Qualifications, Knowledge, Skills and Abilities:
Education:
Bachelor's degree in Accounting, Finance, Information Technology or related field or equivalent work experience, required
Master's degree, preferred
Experience:
Seven (7) or more years of experience working with financial systems, required with a degree
Eleven (11) or more years of experience working with financial systems, required without a degree
Experience working within a professional services firm such as accounting, financial services, business advisory and/or banking industries, preferred
License/Certifications:
N/A
Software:
Proficient in the use of Microsoft Office Suite, specifically Excel, Word, and PowerPoint, required
Proficient in the use of PeopleSoft Financials, specifically query and reporting functions, preferred
Proficient in the use of Business Intelligence Reporting Tools (i.e. OneStream, Hyperion, COGNOS, Business Objects), preferred
Language:
N/A
Other Knowledge, Skills & Abilities:
Superior verbal and written communication skills
Good technical and data analysis skills
Capable of working and communicating effectively with professionals at all levels
Able to work in a deadline-driven environment, and handle multiple projects/tasks with an attention to detail
Able to successfully multi-task while working independently or within a group environment
Superior analytical and diagnostic skills, with the ability to apply analysis in determining appropriate next steps
Excellent computer skills with the aptitude to learn new software applications
Superior customer service skills
Positive attitude and willingness to learn
Strong interest in accounting, finance and systems
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.
National Range: $100,000 - $120,000
Maryland Range: $100,000 - $120,000
NYC/Long Island/Westchester Range: $100,000 - $120,000
Auto-ApplyTreasury Management Analyst
Operations analyst job in Grand Rapids, MI
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
Salary Range
The salary range for this position is $18.75/Hr. - $42.25/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.
We are currently seeking a Treasury Management Analyst (TMA) that will be partnered with the Treasury Management Consultant (TMC) and focused on developing strategies for revenue growth, client retention, and client experience. The TMA will assist and provide focus on new and cross-sell opportunities, supporting all activities from sales through implementation, ongoing client relationship management, and contribute to the attainment of established TM revenue goals (both individual and team).
Key Accountabilities
* Partner with assigned TM Consultants in all aspects of the sales process
* Proficiency in knowledge of all TM solutions and their benefits to our clients
* Must be able to persuasively communicate ONB's value-add proposition to both internal and external clients to influence the outcome within the sales process.
* Engagement and involvement in client call preparation, business process reviews (BPRs), proposal generation, presentations, relationship reviews, client, and industry trend analysis, working capital analysis and interpretation, and pricing proformas.
* Monitor and drive portfolio growth by reviewing key financial indicators and monthly trends.
* Identify solutions that will improve revenue recognition through new, cross-sell, and price rationalization opportunities.
* Will serve as quality control of current client charges to identify and resolve revenue leakage.
* Responsible for outbound client contact on various initiatives of the TM division as required from time-to-time such as service change communication (pricing event), annual due diligence events, etc.
* Analyze client's financials and industry to provide the relationship team insight regarding the client/prospect Cash Flow/Cash Conversion Cycle to help develop the Relationship Strategy
* Responsible for submitting all forms and information required to set-up and onboard TM products/services. Assist with all pricing functions such as new pricing requests, exception pricing, pricing inspections, pricing documentation and annual pricing reviews.
* Coordinate the appropriate implementation resources and assists with the implementation meetings (internal/external)
* Manage Annual TM Review - prepare Review docs, schedule review, complete follow-up tasks. May conduct TM Review individually.
* Work jointly with cross-functional team and assist in overall solution development and value proposition.
* Review and analyze existing portfolio of assigned TMCs for revenue enhancement opportunities. Proactively identify and communicate new, cross-sell and price rationalization opportunities w/TM Consultants and/or directly w/the client as appropriate to drive portfolio growth. Research, identify and resolve missing revenue situations.
* Assist with all pricing functions such as new pricing requests, exception pricing, pricing inspections, pricing documentation and annual pricing reviews.
* Ensure complete client satisfaction through proactive partnership and providing timely responses to requests.
* Work collaboratively w/front-end and back-end partners to ensure excellent service and/or product implementation for new/existing client requests.
* Coordinate and participate with TMC client events to drive pipeline and sales (Round Tables, Lunch & Learns, Receptions)
* Periodic travel required for training, internal and external sales meetings.
* Other duties as requested.
Key Competencies for Position
Compelling Communication - Openly and effectively communicates with others:
* Effectively and transparently shares information and ideas with others
* Tailors the delivery of communication in a way that engages the audience and that is easy to understand and retain
* Unites others towards common goal
* Asks for others' opinions and ideas and listens actively to gain their support when clarifying expectations, agreeing on a solution and checking for satisfaction
Develops Talent - Strengthen your abilities for today and beyond:
* You Own You - you own your development and career
* Actively assesses self by leveraging feedback to enhance knowledge, skills and behavior
* Leverages own strengths and those of team members to meet individual and team goals supporting both internal and external client needs
* Continuously develops self for current and future roles
Makes Decisions & Solves Problems - Seeks deeper understanding and acts:
* Takes ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency
* Collaborates and seeks to understand the root causes of problems
* Evaluates the implications of new information or events and recommends solutions using decisions that are sound based on what is known at the time
* Takes action that is consistent with available facts, constraints and probable consequence
Delights Clients - Continuously seeks and applies knowledge leading a best-in-class client experience:
* Passionately serves internal/external clients with excellence
* Maintains a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally
* Understands data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team
* Nurtures client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value
Qualifications and Education Requirements
* BS/BA degree in Business/Finance or equivalent education & experience
* Comprehensive knowledge of Treasury Management products and services
* An understanding of the TM sales process; sales, implementation & service functions
* Ability to work under minimal supervision, and work well under pressure.
* Critical thinking and project management experience. Initiative and ability to work independently while solving problems and managing multiple tasks.
* Strong organizational, analytical and communications skills. Ability to effectively communicate internally and externally.
* Ability to cope with complexity, uncertainty, and adapt to new and different circumstances, including collaborating with team members and partners with different work styles.
* Advanced proficiency in Microsoft Word, Excel, PowerPoint, and unique TM solution-based systems
* Demonstrated willingness to learn, implement feedback, and take action.
* Ability to develop strong working relationships with clients and associates.
* Demonstrated client service experience required (phone and face-to-face)
* Possesses knowledge and understanding of numerous Treasury Management products in conjunction with Bank's Risk and Compliance environment.
Preferred Qualifications:
* Certified Treasury Professional Designation (CTP)
* Accredited ACH Professional Designation (AAP)
* 2-5 year's banking experience
* 1 year TM Operations, Training, and/or Implementation Experience
* 2 years sales experience; interest in consultant career path
* Ability to interpret and analyze Financial Statements
TM Analyst roles may vary - this position may be filled at a different level depending on the candidate's qualifications and relevant experience. Factors may include but are not limited to:
Number of years of progressive or multi-faceted Treasury Management or Sales experience with TM support, TM sales, and/or Commercial, Wealth or Community Bank support or sales
* Depth and breadth in successful experience with providing high quality customer service by responding to telephone and email inquiries, other requests and resolving problems for both internal bank partners and/or external Commercial (including Treasury Management), Wealth or Community Bank clients
* Excels and demonstrates effective time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service
* Possesses thorough working knowledge of concepts, practices, policies and procedures of ONB banking products and services (or other prior financial institution or related industry)
* Utilizes and relies on demonstrated knowledge and/or proficiency products, services, rates, terms, fees, applicable regulations and systems and procedures
* Effectively ensures that each ONB client or interment partner has appropriate support focused on increasing product penetration and gaining customer longevity which is demonstrated by consistently going above and beyond to keep our clients at the center
* Confidence and proven success in making decisions/resolving (complex or unique) situations as matters may be escalated
* Traveling to and presenting/actively engaging at client sites
* Aptitude to assist in the training of new team members within and outside of Treasury Management (or within Commercial, Wealth or Community Banking)
TMA Levels
Skill Level
Level I (silent I)
Basic TM & Sales Experience, Guidance Required
Level 2 (II)
Moderate TM & Sales Experience, Minimum Guidance Required
Level 3 (III)
In depth TM & Sales Experience, Works independently & acts as a resource
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team!
Auto-Apply