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ERP Process and Functional Analyst
Helix Traffic Solutions, LLC
Operations analyst job in Murfreesboro, TN
The ERP Process and Functional Subject Matter Expert (SME) provides structured discipline to guide and direct business analysis, business rules, processes and capabilities implementation for the technology stack employed by Helix Traffic Solutions (HTS) in delivering value to its people, customers and suppliers. This role provides the necessary insights and direction to deliver to the Enterprise Resource Planning (ERP) platform, Oracle NetSuite, as well as related systems implementation teams, of which the SME is an integral component, the expected value to HTS's people, customers and suppliers. The SME will integrate their work effort with all implementation teams as well as support the post-implementation of any process and technology solutions.SME is expected to work alongside any third-party contractors and consultants and provide the enterprise's view in developing needs assessments and business requirements as well as potential solution configurations. The SME role is expected to be a full-time position. Duties/Responsibilities: Subject Knowledge Demonstrated understanding of end-to-end business processes, spanning customer engagement, quoting, contracting, fulfillment, billing, and post-delivery support Ability to recognize how core processes vary by business model, including both product-based and service-based operations such as traffic control services, maintenance programs, construction projects, and long-term service contracts Strong grasp of key operational and financial performance metrics, including sales pipeline health, service utilization, project profitability, and customer satisfaction indicators Comprehensive understanding of how enterprise applications and systems integrate-for example, CRM, ERP, finance, marketing automation, and customer service platforms-to enable seamless data flow and process visibility across the organization Proven ability to collaborate with cross-functional stakeholders to gather requirements, define future-state processes, and document system and reporting needs that align with business objectives Project Engagement Collaborate closely with business and functional leaders, IT teams, and key stakeholders to define and document end-to-end business requirements-encompassing sales, service delivery, inventory, operations, and financial processes-to ensure data and system design align with enterprise goals Identify process improvement opportunities and recommend technology-enabled solutions that enhance efficiency, standardization, and scalability across departments Ensure selected technologies support core business processes such as lead and opportunity management, quoting, order processing, work order management, fulfillment, and invoicing Validate that technology solutions also enable field and operational processes, including scheduling, dispatch, resource allocation, route optimization, and field data capture Serve as a key Subject Matter Expert (SME) in configuring technology solutions to meet cross-functional business needs, maintaining alignment between process design, data flow, reporting, and compliance requirements Conduct comprehensive end-to-end testing of business scenarios-spanning quote-to-cash, procure-to-pay, and plan-to-fulfill-identifying and resolving issues to ensure functionality meets real-world business expectations Lead and participate in User Acceptance Testing (UAT), ensuring workflows perform as intended across modules (e.g., quoting, work orders, inventory, costing, reporting) Design and manage UAT test cases and success criteria, ensuring validation of both functional and data integrity Partner with other functional leads to ensure accurate and seamless data integration across systems for job costing, inventory tracking, and financial reporting Collaborate with business partners to ensure e-commerce, customer portal, and external system integrations align with standardized data and operational models Document pre- and post-implementation process maps, illustrating the evolution from current to future-state workflows Proactively identify and communicate business or project risks, recommending mitigation strategies and sustainable process solutions Promote the adoption of standardized, out-of-the-box ERP functionality over customizations to preserve long-term system integrity and upgradeability Contribute to the development of training materials and user enablement frameworks, ensuring operational readiness and consistent adoption of the new processes and tools Ongoing efforts for Sales Operations SME: Support Day-to-Day Operations: Oversee daily operations of live ERP functionalities, ensuring system stability, data integrity, and efficient business process execution across all integrated functions (sales, service, operations, finance, and supply chain) Continuous Process Optimization: Lead ongoing evaluation and enhancement of end-to-end processes-such as lead-to-cash, order-to-fulfill, and project-to-invoice-ensuring alignment with evolving business objectives and industry best practices Data Stewardship Leadership: Provide direction and governance for data stewardship activities, ensuring consistent management of master and transactional data across domains (customers, vendors, items, pricing, and financials). Promote standards that enhance accuracy, compliance, and enterprise reporting quality Accountability & Financial Integrity: Champion accountability in data entry, process adherence, and financial reporting. Partner with Finance and Operations teams to reinforce transparency, traceability, and compliance with internal controls and audit requirements Stakeholder Support & Documentation: Serve as a second-line support and escalation point for end users, providing documentation, troubleshooting guidance, and process insights to maintain efficient and compliant operations ERP & Technology Awareness: Stay informed on ERP platform updates, new features, and integration capabilities that impact operational, financial, or field service processes. Evaluate their applicability for continuous improvement Innovation & Enhancement Recommendations: Identify and propose enhancements, automation opportunities, or feature adoption that increase productivity, streamline workflows, and drive business value Change Management Enablement: Support organizational readiness for new releases or process changes by coordinating communications, impact assessments, and user adoption strategies across business units Training & Knowledge Transfer: Develop and deliver ongoing training programs, user guides, and quick-reference materials to sustain competency and promote a culture of continuous learning across the enterprise Data & System Integrity Validation: Coordinate regression testing and validation activities during ERP upgrades, patches, or configuration changes to ensure seamless operation and accurate data flow across dependent processes Collaborate and foster teamwork across functional team, departments, and stakeholders Any other duties as determined by the VP of ERP Skills and Qualifications: Education: Bachelor's degree in Computer Science, Finance, Business Administration, or related field. A master's degree and professional certifications are a plus but not required. Experience: 5+ years of experience in data management or systems administration as a practitioner 3+ years of experience with ERP systems implementation and upgrade projects, preferably with specific Oracle NetSuite, Dayforce HRIS, and Microsoft Power BI experience a plus Strong team leadership and team dynamics Proven ability to work across functional teams and interact with senior leadership Technical Skills: Strong understanding of ERP platforms and modules (financials, HR, supply chain, etc.) Strong capability in people-oriented change management of technology implementations Familiarity with database management, system integrations, and data migration processes Familiarity with system administration, configuration, and user management Leadership and Communication: Strong project activity and task management skills with experience using predictive and/or adaptive methodologies Excellent written and verbal communication skills to interact with all levels of the organization Ability to translate technical concepts into business terms for non-technical stakeholders Problem-Solving: Strong analytical and problem-solving skills to address system issues and user concerns Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment Certifications: Certifications related to specific ERP platforms (e.g., SAP, Oracle, Microsoft Dynamics) are highly desirable Key Performance Indicators (KPIs) for the Process and Functional Analysis ERP project delivery on time, on scope, and within budget User satisfaction and adoption rates allow productivity gains within 60 days of system launch. Data accuracy and integrity metrics. Number of or severity of system issues resolved within defined SLAs (TBD during the program design based on current baseline) System uptime and performance
$73k-102k yearly est. 4d ago

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Business Analyst
Diversified Recruitment Services, LLC
Operations analyst job in Lebanon, TN
The Business Analyst will be responsible for accumulating data to support the business. Manage a data warehouse and create meaningful dashboards for access to the pertinent data. Analyze inventory levels and sku's for best inventory mix based upon sales and forecasts. Analyze market data to provide to provide support for wholesale and OEM sales. Analyzing data to advise actions to be taken by all departments. ESSENTIAL JOB FUNCTIONS Support management of projects and strategies through market and data analysis Develop a network and process to collect market data Analyze market data (pricing and volume) for sales and margin opportunity Review sales and margin performance data to uncover sales opportunities. Responsible for recurring management reporting including department reports and business variance analysis. Support the strategic planning and strategic initiatives by providing financial planning and modeling skills. Support Plant operating team through daily/weekly/monthly performance metric consolidated KPI reporting. Business analytics on an ad hoc basis. Manage the Continuous Business Process Improvement projects. Reporting and monitoring progress to management and Continuous Improvement Team. Manage new program engineering release process. Standardize pricing processes and support the implementation of new systems: ERP and MRP. Working with the IT department support data warehouse with Dashboards for access to relevant data to be used by all departments. Work with the IT department to upgrade the QAD MRP system to the new version of QAD. REQUIREMENTS Education: Bachelor's degree in IT Data Analytics or Business preferred 1-3 Years of business analysis 1-3 Years MRP experience 1-3 Years of Data Mining Experience Advanced skill level in MS Office Suite; Excel, Word, PowerPoint, Databases (MS Access, SQL) Demonstrated ability to take on several tasks at once and follow-up on open items until resolution. Excellent Analytical Skills
$56k-78k yearly est. 5d ago
IAM Business Analyst
IDR, Inc. 4.3
Operations analyst job in Brentwood, TN
IDR is seeking an IAM Business Analyst to join one of our top clients in a remote capacity. This role is essential in advancing our client's DevOps initiatives, focusing on security, compliance, and efficient user access. If you are eager to be part of a growing organization and thrive in a collaborative, team-oriented environment, please apply today! Position Overview/Responsibilities for the IAM Business Analyst: Gather and analyze IAM requirements from stakeholders to align with security and business goals. Collaborate with IT teams to design and implement IAM solutions that meet security standards. Conduct gap analyses to ensure compliance with regulatory standards like ISO 27001. Optimize identity management procedures, user experience, and access control models. Support integration of IAM solutions with systems and APIs, resolving access-related issues. Required Skills for IAM Business Analyst: Strong understanding of interoperability protocols such as SAML, OAuth, and SCIM. Proficiency in IAM processes, including RBAC, provisioning, and deprovisioning. Excellent communication skills to convey technical concepts to non-technical audiences. Proven problem-solving abilities in complex security and access management scenarios. Bachelor's or Master's degree in Computer Science, Cybersecurity, Information Technology, or a related field. Specialized certifications like CISSP or CISM are highly desirable. What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row
$59k-81k yearly est. 2d ago
Advertising Operations Analyst
Appcast
Operations analyst job in Lebanon, TN
Appcast is the leading recruitment marketing platform powered by programmatic. With advanced technology, unmatched market data and a team of the industry's best recruitment marketers, Appcast's platform drives hiring outcomes for more than 1,000 clients. Appcast is headquartered in Lebanon, N.H. with offices throughout North America and Europe. Appcast is a subsidiary of The Stepstone Group, a leading digital recruitment platform that connects companies with the right talent and helps people find the right job. Job Description The Advertising Operations Analyst is responsible to manage, grow and improve job seeker traffic delivery in Appcast's employer business. The individual will work with the Product, Publisher Development and Executive teams to provide insights on business and financial performance. The analyst will be expected to provide and act on recommendations to deliver more apply volume, improve financial performance and identify efficiency gains on internal processes. A core part of this work is in partnership with the Product team, which will entail learning how the CPA, pacing and quality algorithms work and identifying areas of improvement on each to deliver more hires to Appcast customers within the same budget. The Analyst will also partner with the Product team to build new software to improve how Appcast works with its job board partners and to better support the customer team. The Analyst will also partner with the Business Development team to understand how partner marketplaces work and how to buy more traffic from them with a focus on quality of apply. Job Responsibilities: * Monitor the performance of the employer ad exchange, utilizing daily, weekly and monthly reports to ensure financial goals are being met and to deliver as much apply and hire value to the customer based on the budget available * Work independently with key job board partners to ensure customer goals and needs are being met as well as drive improvements in the job board partner program. This will be done through understanding what kinds of traffic the partner has available, any pricing algorithms being used, market dynamics specific to that partner and identifying areas to share performance data more effectively to drive more spend, applies and hires * Join meetings with the Business Development team with partners to learn how their jobs marketplaces work, share best practices across the industry with an eye towards supporting partner growth in terms of spend, apply delivery and number of hires delivered to customers. * With input from Account Managers, Tech Services and Partnerships teams, identify opportunities to reduce the amount of time it takes to setup new customers, increase the financial performance of the Employer advertising business and increase the amount of campaigns that an Account Manager and AdOps Analyst can effectively support. * Partner cross-functionally with the Product team to investigate bugs and technical issues and solve for partner facing issues while building technical understanding of Appcast's product suite. * In some cases, interface with Finance and partners to manage COGS and accounts payable Qualifications * Advanced Microsoft Excel Skills (including Vlookups, Pivot Tables, etc) * Demonstrated a willingness to learn SQL or possess prior experience in querying databases to effectively manipulate and extract data for analytical purposes. * Exceptional verbal, written, and visual communication skills * Constant curiosity, genuine interest to continue learning and eager to solve problems * Possess the subject matter expertise needed to lead special projects and complex accounts with minimal guidance from a manager and/or team leadership. Education and Experience * Degree in Economics or Mathematics preferred but not required * 2-5 years' experience in a business environment Travel Requirements * Travel for this position may include monthly travel to attend internal and external meetings, however, this may vary based on business needs and opportunities. Fair Labor Standards Act Status * Salaried Non-Exempt: Personnel will earn their regular salary and be entitled to overtime pay when they work over 40 hours in a workweek. Supervisory Responsibilities * This position has no supervisory responsibilities Additional Information * We're the best at what we do. We're the global leader in programmatic recruitment advertising. With advanced technology, unmatched market data and a team of the industry's best recruitment marketers. * We have an amazing culture driven by great people. Headquartered in Lebanon, N.H. with offices in the U.S., Canada and Europe, Appcast is part of the Stepstone group. To better understand our company culture, read Our Story and check out Working at Appcast on our website. * We take care of our employees. We're dedicated to creating an inviting environment where individuals from diverse backgrounds can thrive and develop. We believe in providing competitive compensation and comprehensive benefits, ensuring our team can support their loved ones and one another. We enjoy fostering a sense of community through dedicated employee networks, fun gatherings, delicious food, and even welcoming furry friends into our workspace. We live our values each day including volunteering and giving back to our communities. All your information will be kept confidential according to EEO guidelines. Appcast is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. E-Verify is a registered trademark of the U.S. Department of Homeland Security. This employer does not use E-Verify to pre-screen job applicants and will not discriminate based on national origin, citizenship, or immigration status.
$38k-58k yearly est. 4d ago
Operations Analyst
Corpay
Operations analyst job in Brentwood, TN
What We Need Corpay is currently looking to hire an Operations Analyst within our Implementation Services division. This position falls under our Corporate Payments line of business and is located in Brentwood, TN. In this role, you will play a critical role in supporting day-to-day operations by analyzing data, preparing reports, and communicating insights to executive leaders. You will report directly to the Sr. Director of Implementations and regularly collaborate with cross-functional teams. How We Work As an Operations Analyst, Corpay will set you up for success by providing: Assigned workspace in the Brentwood, TN office Company-issued equipment Hands-on training Role Responsibilities The responsibilities of the role will include: Data Analysis and Reporting: Collecting, analyzing, and interpreting data related to day-to-day operations Utilizing Power BI to create comprehensive reports and dashboards highlighting key insights and trends Presenting findings to executive leaders clearly and concisely Executive Communication: Communicating data-driven insights and recommendations to executive leaders Engaging with executives to understand their data needs and providing timely updates on project progress Collaborating with cross-functional teams to ensure alignment on data analysis and reporting efforts Learning Agility and Adaptability: Quickly learning new tools and technologies, particularly Power BI, as required for data analysis and reporting Adapting to changing priorities and addressing new data points or emerging trends Proactively seeking opportunities to enhance data analytics capabilities and improve reporting processes Project Management: Utilizing project management skills to effectively manage time, prioritize tasks, and meet deadlines Coordinating with internal stakeholders to gather data requirements and ensure timely delivery of reports Monitoring project progress and identifying potential risks or roadblocks, implementing solutions as needed Qualifications & Skills Bachelor's degree in Business Administration, Statistics, Data Science, or related field 3+ years in a professional environment 1+ years of experience with implementations and customer success Advanced proficiency in Microsoft Word, Excel, PowerPoint, and Outlook Experience with CRM or ticketing software Proficient in Excel, adept in utilizing macros and formulas Effective communication skills, both verbally and in writing, with the ability to effectively convey complex data concepts to executive audiences Commitment to fostering inclusivity, collaboration, and professionalism in the workplace Proven experience in data analysis, with a focus on generating insights to drive decision-making Strong proficiency in data visualization tools, particularly Power BI, with the ability to create interactive dashboards and reports Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e., wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes (PLEASE NOTE: SPONSORSHIP WILL NOT BE PROVIDED FOR THIS ROLE) Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status, or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency. #CP_Analyst #samuelmclaughlin
$38k-58k yearly est. 6d ago
Healthcare business analyst
360 It Professionals 3.6
Operations analyst job in Franklin, TN
US IT solutions is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. We work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Looking for 6-7 years of Business analyst with Healthcare domain experience for In person interview Qualifications Need candidate on W2. USC/GC/GC EAD only. Additional Information All your information will be kept confidential according to EEO guidelines. Please contact Shilpa Sood @ 408 766 0000 Ext 461
$58k-80k yearly est. 1d ago
Power BI Analyst
PTS Advance 4.0
Operations analyst job in Brentwood, TN
Details: We are seeking a Power BI Analyst with a strong foundation in user experience (UX) and human-centered design to support strategic, enterprise-level analytics initiatives. This individual will partner closely with business stakeholders to design intuitive, user-friendly dashboards and reporting experiences that enable better decision-making across the organization. This role is strategic rather than project-based, focusing on long-term design standards, usability, and adoption of analytics solutions rather than one-off reports. Key Responsibilities Design and develop highly intuitive, human-centered Power BI dashboards that prioritize usability, clarity, and decision-making impact. Partner with business leaders and end users to understand workflows, pain points, and data consumption behaviors. Translate complex data into clear, actionable visual narratives tailored to a wide range of technical and non-technical users. Establish and maintain design best practices, UX standards, and visualization guidelines for Power BI across the organization. Serve as a strategic advisor on dashboard structure, layout, navigation, and accessibility. Conduct user feedback sessions and iterate designs to improve adoption and effectiveness. Collaborate with data engineers, IT, and analytics teams to ensure data accuracy, performance, and scalability. Support change management by improving user trust and engagement with analytics products. Required Qualifications Strong experience developing dashboards and reports using Power BI. Demonstrated knowledge of UX principles, human-centered design, or user-focused analytics design. Ability to design dashboards with the end user in mind, balancing aesthetics, usability, and performance. Experience working directly with stakeholders to gather requirements and translate them into intuitive data products. Strong communication skills with the ability to explain data and design decisions clearly. Bachelor's degree in a related field (e.g., Data Analytics, Information Systems, Computer Science, Design, Human-Computer Interaction, or similar) preferred. Preferred Qualifications Background or exposure to UX/UI design frameworks or design thinking methodologies. Experience creating wireframes, mockups, or prototypes for dashboards. Familiarity with accessibility and inclusive design principles. Experience supporting enterprise or executive-level reporting environments. Industry experience in energy, refining, or manufacturing is a plus but not required. #INDG
$35k-58k yearly est. 7d ago
Technical Product Analyst
Ingram Content Group 4.6
Operations analyst job in La Vergne, TN
Ingram Content Group (ICG) is hiring a Technical Product Analyst to join our IT team in our LaVergne, TN (greater Nashville area) headquarters. This individual will serve as a bridge between product management and engineering, ensuring that technical execution aligns with product goals. Documents workflows, validates data, and supports development across core product features such as inventory, barcoding, and digital access using systems understanding, expert analytical skills, and technical fluency. Collaborates with cross-functional teams to translate requirements into actionable specifications, maintain technical documentation, and ensure features meet defined conditions of success. Want to help explore and build new ways to deliver content to the world? At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understands what drives business, and enjoys working in a connected culture, we can't wait to meet you! The ideal candidate will have the following minimum qualifications: Bachelor's degree in Information Systems, Computer Science, Business, or a related field, or equivalent practical experience. 6 years of experience as a Software Engineer, Technical Analyst, Product Analyst, or similar technical role We have a preference for: Knowledge of SQL, APIs, and data validation in a SaaS or enterprise software environment. Knowledge of Agile development processes and collaboration tools (e.g., Jira, Confluence). Strong technical literacy and ability to understand complex systems and data flows. Proficient in querying, joining, and validating complex datasets using development tools. Ability to use REST APIs for testing, integration validation, and troubleshooting (e.g., Postman or similar tools). Knowledge of system architecture fundamentals, data flows, and relational database concepts. Ability to use scripting languages (JavaScript, Python) to support data validation or process automation. Excellent problem-solving and analytical thinking skills. Exceptional written and verbal communication, especially in technical documentation. Bilingual (English/Spanish) a plus for collaboration with international development team. Strong collaboration skills with cross-functional teams (engineering, infrastructure, product). Capacity to learn new systems, tools, and technologies quickly. Familiarity with Agile/Scrum development processes, sprint workflows, and ticket management tools (Jira). Skill in identifying and articulating technical risks, dependencies, and data inconsistencies. Working knowledge of data transformation, ETL concepts, or API-based integrations. Ability to think logically about system dependencies and user impact of technical changes. Strong curiosity and ownership mindset toward improving platform reliability and data integrity. Key Responsibilities: Develops deep functional and technical understanding of product features and workflows to identify areas for improvement. Translates complex business and operational requirements into clear functional specifications, user stories, and acceptance criteria. Collaborate with Product Managers and engineers to clarify requirements, validate assumptions, and ensure technical alignment. Participates in product discovery, sprint planning, and backlog refinement to ensure technical clarity of upcoming work. Maintains accurate documentation, including process maps, data flows, and technical references. Manages complex integrations between product and partner platforms, ensuring accurate data exchange and workflow reliability. Uses developer tools (e.g., Postman, Swagger, browser console) to inspect payloads, test APIs, and verify data transformations. Validates acceptance criteria using realistic data examples, mock payloads, or lightweight scripts (Python, SQL, JSON). Tracks and communicates development progress, risks, and blockers to the Product Manager and other stakeholders. Partners with Product Managers to prepare demonstrations, documentation, and internal presentations of new features. Hiring Salary Range: $84,895 - $107,643/year. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Casual Dress Code & Flexible Schedules (per team) The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish
$84.9k-107.6k yearly 16d ago
SOC Analyst
Five Iron
Operations analyst job in Franklin, TN
SOC I Analyst Job Description 5iron is a privately held, rapidly growing company, providing best-in-class managed cybersecurity operations in the financial sector. 5iron redefines industry expectations by taking an active role in the protection of financial organization, delivering eyes on 24x7x365 cybersecurity operations to effectively minimize cyber risk inside these organizations. Bringing years of information security experience with financial institutions, our managed security operations protect critical network infrastructure from the growing number of threats to banks and the financial services industry. 5irons Security Operations Center (SOC) is in Franklin, Tennessee and all security operations are run from this facility. 5iron does not use a Virtual SOC in which Security Analysts work from home or another remote location which can slow response times and affect client security. Our goal is more than notification Our goal is remediation and resolution. We are seeking a Security Analyst I to join our team! RESPONSIBILITIES Answer incoming phone calls and move them into the service process Triage security requests and events, working SOC I requests as available and assigning others to the appropriate service level Complete tasks assigned to SOC I analysts as detailed in 5iron runbooks Review all incoming security request to ensure no requests are left without a response Develop a working knowledge of all tools managed by 5iron Escalate security requests, issues, alerts to SOC II analysts as detailed in 5iron runbooks Develop security skillset based on business requirements and personal ability through continuing education and certification training Generate required client reporting as directed by the SOC Manager Complete projects and tasks as assigned Reports to SOC Manager QUALIFICATIONS 2-3+ years network security / IT networking Have experience working with security software tools ADDITIONAL All candidates will be required to take an extensive background screen, credit screen, and drug screen prior to employment This is an on-site position in the 5iron SOC in Franklin, TN Five Iron offers premium benefits that are intended to support our people and their families. These include: Company-paid health, dental and vision insurance plans for the employee Up to a 4% 401k company match that vests immediately, its yours to keep Generous paid time off and 10 holidays per year Paid time off to vote and volunteer Paid time off on your birthday because its your special day Up to $100 per month for your internet and cell phone service Team building events Employee-selected lunch served every Friday Job Type: Full-time Salary: $50,000.00 - $65,000.00 per year
$50k-65k yearly 60d+ ago
Label Royalty Analyst
David C Cook 4.2
Operations analyst job in Franklin, TN
Strategic Responsibility: Administration of Integrity Music label royalty systems to include project setup, sales file loads, recoupment costs all based upon label licensing, contract/abstract information. Distribution of label music royalty statements for external artists, producers, and external publishers; as well as necessary internal reporting for decision making in business operations. Job Description: Analysis and interpretation of large amounts of sales data in multiple formats to provide clean & formatted data to be loaded into enterprise & label royalty systems. Will include maintenance of various cross reference tables to assist in preparation of data. Preparation & review of sales files to be loaded into label royalty systems for processing of label royalty statements for US & UK. Also, work on catch up of back log of sales files. Label royalty system processing steps & review of quarterly royalty statements to ensure accurate information & payouts distributed. Manage JDE work order system for music marketing and origination jobs to ensure complete and accurate reporting. Other Music Reporting to include, but not limited to, Cash Flow for music recording, advances and marketing spend. Perform accurate setup and maintenance in accordance with contract abstracts and licenses, for label services music products in artist & mechanical royalty modules for all locations. Prepare basic journal entries from royalty data that can be performed in a routine manner and standard JE format. Provide backup to Integrity team Royalty Specialist setup and maintenance for Core/Running Club music products in artist & mechanical royalty modules for all locations. Assist in review & resolution of inquiries from royalty payees. Assist in other royalty projects as assigned Qualifications Position Requirements: Formal Education: 1-2 years of music royalty experience in lieu of Accounting or Music Business degree Experience: Minimum of 1-2 years involving the administration of music royalties is desired. Specialized Knowledge/Certification: Solid skills using Microsoft Excel and Word. Experience with JDE system and analytics software preferred but not required. Familiarity with interpretation of contracts to ensure compliance of contractual terms in royalty payouts. Ability to communicate & interact with IT staff in designing, reviewing & implementing system file changes to ensure correct processing of revenue data. Strong attention to detail is a must Equipment Knowledge: Proficient with PCs Core Competencies: Good Decision Maker Communicates with Ease Good Task Focus Organized Self-screens work Forward Thinking Attitude Accurate Open to others ideas Not easily overwhelmed fashion Action-oriented The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. David C Cook is a dynamic work environment where positions evolve and change. As a result, the Company reserves the right to modify, delete or add job responsibilities, metrics and benchmarks as necessary to meet business needs. In addition, expectations of performance will be defined in regular performance discussions. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
$43k-63k yearly est. 6d ago
FP&A Analyst
Pride Sports 3.2
Operations analyst job in Brentwood, TN
Job Title: Analyst, FP&A Reports To: Finance. Andy Conrad ABOUT THE COMPANY: Gathr Outdoors, a portfolio company of Centre Partners, is a diversified global company who designs and manufactures outdoor products and sporting goods. Each of Gathr's core business platforms are recognized leaders in their respective markets and are trusted partners to some of the world's most recognizable brands and retailers. Gathr's business segments include CAMP (Klymit, Rightline Gear, Cascadia Vehicle Tents & WaterPORT), OUTDOOR (GCI Outdoor & ORCA Coolers) and RECREATION (PrideSports, Pride Manufacturing, Golf Scorecards & MacNeill Engineering). Each segment is tasked with providing industry-leading product development, engineering, design and customer service/support to its worldwide customer base. At Gathr Outdoors, we believe experiences are always more powerful when spent together outside. We are Better Together, Passionate by Nature, Blazing New Trails & Rugged for a Reason! Come join us...Everyone is welcome at our camp! ABOUT THE POSITION: Gathr Outdoors is hiring an experienced FP&A Analyst to join our team. We're looking for someone to consolidate and analyze our financial data and help us make smart and strategic business decisions. Being a key member of the Corporate Gathr team, you'll demonstrate your attention to detail and focus on strategy through your analysis and recommendations. This role also works alongside our corporate finance team with segment finance leads, accounting team, and cross functional team leads. RESPONSIBILITIES: Consolidate and analyze financial data and develop financial models and cost projections. Heavy focus on Microsoft Power BI - consolidation and reporting tool. Creating reports and updates based on data analysis, used by upper management (C-suite) and Board of Directors. Assisting with proposals, planning, budget creation, and special projects. Conducting monthly and quarterly financial reviews, cost analyses, benchmarking, and risk assessments. Assisting with development, implementation, and review of fiscal policies Keeping up with industry news, trends, and opportunities. Ensuring compliance with industry standards and rules. Supporting accounting team as needed and helping with tax, reporting, and audit activities and special projects Other Corporate Finance duties as assigned. SKILLS/PERSONAL QUALIFICATIONS: Ability to work in a fast-paced environment and adapt quickly to change, demonstrates learning agility with desire to grow and develop Leverages creative thinking, problem solves and generates successful solutions through strategic agility Ability to build credible, effective relationships with stakeholders, Segment Finance leads, as well as cross functional departments leads. Thorough understanding of generally accepted accounting principles (GAAP) and generally accepted auditing standards. Proficient in using technology, Microsoft 365 and Microsoft Power BI required. EDUCATION/CERTIFICATIONS/EXPIERNCE: Bachelor's Degree in Accounting, Finance, or related field work. CPA or MAcc/MBA preferred. 3-4 years FP&A, accounting, or corporate finance experience. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to communicate effectively with team members, candidates and external partners through multiple forms of technology with telephone and computer. Must be able to receive and convey information. The person in this position needs to occasionally move about inside the office to access file cabinets, meeting rooms, copier/printer etc. as well as have the ability to remain in a stationary position 50% of the time. WORK ENVIRONMENT: Works in a typical office environment and at times may travel for business. Gathr Outdoors is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
$48k-67k yearly est. Auto-Apply 60d+ ago
Flow Cytometry Analyst (ASCP)
K.A. Recruiting
Operations analyst job in Brentwood, TN
NEW Flow Cytometry Clinical Laboratory Scientist Opening at a well established laboratory located in the Nashville, Tennessee area! This laboratory is looking to add a permanent, full-time Flow Cytometry Tech on several shifts! - Bachelors or Associates Degree in Science or a related field - ASCP certification! - Experience is greatly preferred This laboratory is offering a highly competitive compensation package as well as generous benefits! Benefits include (but are not limited to): medical, dental, vision and perception insurance, tuition assistance and tuition savings plan, retirement benefits and FSA, generous PTO and more! Interested in learning more? Reach out to Marissa at marissak@ka-recruiting.com or call/text 617-746-2748. (Reference Code: MK31020)
$51k-71k yearly est. 12d ago
SOC Analyst
Arctiq
Operations analyst job in Brentwood, TN
Arctiq is a leader in professional IT services and managed services across three core Centers of Excellence: Enterprise Security, Modern Infrastructure and Platform Engineering. Renowned for our ability to architect intelligence, we connect, protect, and transform organizations, empowering them to thrive in today's digital landscape. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries. Position Overview: Do you have an analytical and flexible mindset, a demonstrated strong work ethic and are motivated to seek out and solve complex security problems? If so, Arctiq invites you to join their Security Operations Center team. As a Security Operations Centre (SOC) Analyst, you will be responsible in handling cybersecurity attacks. Analyze and respond to alerts, compromise, breaches and proactively develop defensive measures and capabilities. Handle information security incidents and other adverse security events. Responsibilities: Use forensic, incident response, and process expertise to respond to and investigate system, service, or network attacks and breaches alone and as part of a team. Apply security knowledge, skills, and abilities with supervision on projects and programs. Work with Security Engineers to plan and build proactive defenses, automation, and event detection into the Arctiq SOC. Work with customers on investigations. Work as part of a team to formulate new or enhance existing processes, policies, and standards. Provide excellent quality of Customer Service. Meet or exceed customer expectations. Understand the overall processes and procedures of the Arctiq SOC and their relevance to the managed client. Work non-traditional hours and respond to on-call requests in a 24 x 7 service environment. Qualifications: One or more years in an IT security role or IT support role with significant security responsibilities. Demonstrated expertise in one or more of the following domains Data Security, Digital Forensics, Incident Response and Analysis, IT Systems and Operations, Network Security, Systems and Applications Security or Vulnerability Management. Excellent oral and written communication skills. Individuals will be required to submit to a background examination. Demonstrated ability in effective communication and collaborating in a high-performance team environment. Demonstrated commitment to customer service. Experience functioning in diverse workgroups Experience working with a SIEM Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply. We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.
$51k-71k yearly est. 60d+ ago
Power BI Analyst
Semiserve
Operations analyst job in Brentwood, TN
Details: We are seeking a Power BI Analyst with a strong foundation in user experience (UX) and human-centered design to support strategic, enterprise-level analytics initiatives. This individual will partner closely with business stakeholders to design intuitive, user-friendly dashboards and reporting experiences that enable better decision-making across the organization. This role is strategic rather than project-based, focusing on long-term design standards, usability, and adoption of analytics solutions rather than one-off reports. Key Responsibilities Design and develop highly intuitive, human-centered Power BI dashboards that prioritize usability, clarity, and decision-making impact. Partner with business leaders and end users to understand workflows, pain points, and data consumption behaviors. Translate complex data into clear, actionable visual narratives tailored to a wide range of technical and non-technical users. Establish and maintain design best practices, UX standards, and visualization guidelines for Power BI across the organization. Serve as a strategic advisor on dashboard structure, layout, navigation, and accessibility. Conduct user feedback sessions and iterate designs to improve adoption and effectiveness. Collaborate with data engineers, IT, and analytics teams to ensure data accuracy, performance, and scalability. Support change management by improving user trust and engagement with analytics products. Required Qualifications Strong experience developing dashboards and reports using Power BI. Demonstrated knowledge of UX principles, human-centered design, or user-focused analytics design. Ability to design dashboards with the end user in mind, balancing aesthetics, usability, and performance. Experience working directly with stakeholders to gather requirements and translate them into intuitive data products. Strong communication skills with the ability to explain data and design decisions clearly. Bachelor's degree in a related field (e.g., Data Analytics, Information Systems, Computer Science, Design, Human-Computer Interaction, or similar) preferred. Preferred Qualifications Background or exposure to UX/UI design frameworks or design thinking methodologies. Experience creating wireframes, mockups, or prototypes for dashboards. Familiarity with accessibility and inclusive design principles. Experience supporting enterprise or executive-level reporting environments. Industry experience in energy, refining, or manufacturing is a plus but not required. #INDG
$51k-71k yearly est. 6d ago
Anayst, Technical
Cottonwood Springs
Operations analyst job in Brentwood, TN
EEOC Statement “Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment." You must be authorized to work in the United States without employer sponsorship. POSITION SUMMARY: The Technical Analyst for the Health Support Center provides exceptional technical support to employees across the organization, handling both remote and in-office technology needs. This position serves as a key point of contact for technical issue resolution, device setup and troubleshooting, and end-user support. The role requires strong technical knowledge, excellent customer service skills, and the ability to work effectively in a fast-paced environment. The ideal candidate will combine technical expertise with clear communication skills to deliver high-quality IT support services. ESSENTIAL FUNCTIONS: Respond to and resolve technical support tickets in a timely manner according to established SLAs Provide remote and in-person troubleshooting for hardware, software, and network issues Set up and configure workstations, mobile devices, and peripherals for new and existing employees Assist with white glove support services for executive leadership when required Create and maintain accurate documentation of technical solutions and processes Update the Configuration Management Database (CMDB) with accurate device and configuration information Collaborate with other IT teams to escalate and resolve complex technical issues Assist with the deployment and maintenance of software applications Provide support for audio/visual equipment during meetings and presentations Participate in on-call rotation to support after-hours technical emergencies Support Microsoft 365 applications and services for end users Contribute to knowledge base articles and support documentation Assist with user account management and access control Participate in IT projects and initiatives as assigned KNOWLEDGE, SKILLS & ABILITIES: The requirements listed below are representative of the knowledge, skills and/or abilities required. TECHNICAL SKILLS Proficiency in Windows and Mac operating systems troubleshooting and support Experience with mobile device configuration and troubleshooting (iOS, Android) Knowledge of basic network concepts and troubleshooting techniques Proficiency in Microsoft 365 applications and services Familiarity with remote desktop software and VPN technologies Understanding of basic security practices and endpoint protection Experience with ticketing systems and IT service management platforms, particularly ServiceNow Knowledge of audio/visual equipment setup and troubleshooting Ability to configure and troubleshoot various hardware peripherals Understanding of cloud services and SaaS applications Basic knowledge of Active Directory and user account management PROBLEM-SOLVING SKILLS Ability to diagnose and resolve technical issues methodically Skill in researching solutions for unfamiliar problems Capacity to prioritize multiple support requests based on urgency and impact Creative thinking to develop workarounds when standard solutions aren't effective Ability to recognize patterns in recurring issues Understanding of when to escalate issues to specialized teams INTERPERSONAL SKILLS Exceptional customer service orientation with empathy for user frustrations Strong active listening skills to accurately identify user needs Clear verbal communication skills for explaining technical concepts to non-technical users Professional written communication for ticket updates and user instructions Patience when dealing with varying levels of technical proficiency Ability to remain calm and composed during high-pressure situations Teamwork and collaboration with other technical support staff OPERATIONAL SKILLS Strong organizational and time management abilities Attention to detail in documentation and problem resolution Ability to follow established processes and procedures Self-motivation and initiative to pursue solutions independently Adaptability to changing priorities and technologies Basic project management skills for handling multiple tasks Commitment to continuous learning and skill development DESIRED EDUCATION AND EXPERIENCE Associate's degree in Computer Science, Information Technology, or related field (Bachelor's degree preferred) 2+ years of experience in technical support or help desk roles Experience supporting both in-office and remote employees Healthcare industry experience preferred Experience with Microsoft 365, Windows and Mac operating systems, and mobile device support Familiarity with healthcare compliance requirements (HIPAA) Previous experience using ServiceNow or similar ITSM platforms Experience providing technical support in a corporate environment CERTIFICATIONS/LICENSURE: CompTIA A+ certification preferred Microsoft certification(s) a plus ITIL Foundation certification a plus PHYSICAL AND MENTAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT AND TRAVEL REQUIREMENTS: Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. Works in well-lit, ventilated and climate controlled office environment with routine office equipment; some equipment has moving mechanical parts. In hospital environment, may be exposed to hazards and unusual elements, which may include but are not limited to bloodborne pathogens and / or contagious illnesses, toxic chemicals, and biohazardous materials which may require extensive safety precautions and the use of protective equipment. Noise level in the work environment is typical for an office and/or hospital environment. Limited overnight travel (up to 5%) by land and/or air.
$60k-74k yearly est. Auto-Apply 3d ago
Project Analyst TO
Archarithms Inc.
Operations analyst job in Tullahoma, TN
Job Description WE ARE ARCARITHM, and we are changing the world! If you are ready to grow your career and change the world with us, then join the Arcarithm team! We are located in beautiful, downtown Huntsville, AL, one of the fastest growing cities in the U.S.! At Arcarithm, we cultivate and foster an environment of integrity, open communication, work life balance, and career development. We are committed to investing in our employees by offering comprehensive health insurance options, a generous 401K plan, competitive salaries, continuous career growth opportunities, flexible schedules including remote work, mentoring and performance incentives. Arcarithm is currently seeking top talent in the areas of full stack software development, artificial intelligence, optimization, and data analytics. You will work in a dynamic and challenging environment alongside our customers which include Lockheed Martin, General Dynamics, Northrop Grumman, Raytheon, US Army, US Navy, US Air Force, the Missile Defense Agency, and NASA on cutting edge technologies including machine learning, augmented and virtual reality, big data analytics, and more! We are excited to continue to change and improve the world through innovation and technology! Contact us today to hear more about Arcarithm and all we offer! Job Title: Project Analyst Job Location: Tullahoma, TN Must have an active and transferable DoD security clearance with current investigation at the required level. Must be able to maintain the required clearance The Project Analyst will work as a member of the Digital Enterprise group (DE) to lead implementation of data-centered projects to improve the AEDC ground test data infrastructure, facility operations, and business systems. The person selected for this role will work closely with multidisciplinary work teams throughout the organization to identify opportunities for leveraging data to drive decisions and support the Digital Enterprise team. Job Duties: Support the Project Managers managing large and complex capital improvement projects in an assigned branch. Prepare and provide reports that assist the Project Managers with tracking and control of the scope of work, resource utilization, schedules, and work accomplishments. Collect and financial/project tasks data for trends and clearly communicate this information to Project Managers. Perform cost and performance measurement analysis against planned and estimated scope under the supervision of the Project Managers. Support preparation of Project Plans and associated documents such as using cost, schedule, and performance objectives, resource plans, verification and validation and risk management plans Earned Value Management System (EVMS) reports under the supervision of the Project Managers Assist Project Managers and other Branch personnel with the Configuration Status Accounting process. It is a condition of employment to wear PPE (Personal Protective Equipment) in accordance with supervisory direction and company policy. Perform other related duties as required. Basic Qualifications: BA/BS in business, engineering, or related technical field from an accredited university and 0 to 3 years of relevant experience or any equivalent combination of relevant education and experience. Current U. S. Citizenship is required. Strong written and verbal communication skills. Strong Microsoft Office skills. Preferred Qualifications: Basic knowledge of construction, engineering, procurement, or other project-related activities. Ability to organize and monitor a wide variety of team efforts to their successful conclusion. Ability to adjust promptly and effectively
$50k-73k yearly est. 15d ago
Financial Analyst
LBMC Staffing Solutions 4.1
Operations analyst job in Franklin, TN
Our associates deliver a higher standard of business services to support medical care and behavioral health care. We maintain professionalism, integrity, and commitment as we solve problems and make lives easier. The Payroll Clerk is responsible for ensuring accurate and timely processing of multi-state payroll using Paycom, while maintaining compliance with federal, state, and local regulations. This role requires strong attention to detail, solid accounting knowledge, and the ability to manage confidential information with integrity. The Payroll Clerk will also assist with payroll reconciliations, benefits deductions, and various accounting functions to support the finance department. ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Process biweekly and/or semi-monthly payroll for all company locations using Paycom. Ensure payroll is processed accurately and on schedule, in accordance with company policies and state/federal wage and hour regulations. Verify employee hours, deductions, and other payroll-related data prior to submission. Review and reconcile payroll reports for accuracy before each pay cycle. Maintain employee payroll records, including tax setup, benefit deductions, and direct deposits. Monitor compliance with multi-state payroll tax requirements, including setup and maintenance of state tax jurisdictions. Research and resolve payroll discrepancies, adjustments, and inquiries in a timely manner. Prepare payroll-related journal entries and reconcile payroll general ledger accounts. Assist with quarterly and annual tax filings (Form 941, W-2, etc.) and ensure compliance with all applicable reporting requirements. Generate and distribute payroll reports to management and accounting as needed. Support internal and external audits by providing payroll records, reconciliations, and supporting documentation. Collaborate with HR to ensure accurate employee data transfer between systems. Participate in process improvement initiatives related to payroll and accounting operations. Maintain confidentiality of all payroll and employee information at all times. Perform all other duties as assigned EMOTIONAL INTELLIGENCE (emotional quotient; EQ): To be successful in the organization, associates should have a high EQ. This is necessary to communicate productively, to build and maintain relationships, to recognize and reduce stress, to defuse conflict situations, and to increase job satisfaction. Our associates in this role should: Demonstrate commitment and dedication to providing associate support and guidance to solve problems and make lives easier. Have strong organizational skills that reflect the ability to seamlessly perform and prioritize multiple tasks with excellent attention to detail. Ability to handle confidential information with discretion and reflect the importance of privacy and confidentiality concerning employee personal information. Excellent interpersonal skills with the ability to always manage sensitive and confidential situations with tact, professionalism, and diplomacy. Communicate, relate, and manage professional relationships tactfully and respectfully at all levels of the organization. SUPERVISORY RESPONSIBILITY: This is not a supervisory position. This position does not have the authority to hire, fire, discipline, discharge, assign overtime, and/or direct and assign work, with the ability to effectively recommend any of these actions. This role also serves as a coach and mentor for other employees. WORK ENVIRONMENT: This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This is not a hybrid, telecommute, or remote role. This role is 100% in-office. PHYSICAL DEMANDS: This is a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend, or stand, as necessary. POSITION TYPE/EXPECTED HOURS OF WORK: This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. Evening and weekend work may be required as job duties demand. TRAVEL: This position does not require travel. REQUIRED EDUCATION AND EXPERIENCE: Associate's degree in Accounting, Finance, or Business required (Bachelor's degree preferred). 2+ years of payroll processing experience, with at least 1 year of multi-state payroll exposure. Paycom experience required - including payroll processing, reporting, and system maintenance. Strong understanding of payroll laws, tax compliance, and wage and hour regulations. Basic accounting knowledge and experience with general ledger reconciliation. Proficiency in Microsoft Excel and other MS Office applications. High level of accuracy, confidentiality, and attention to detail. Excellent organizational and communication skills. PREFERRED SKILLS: Experience in healthcare, manufacturing, or multi-location environments. Knowledge of benefits administration and garnishment processing. Familiarity with payroll journal entries and month-end closing processes.
$56k-77k yearly est. 1d ago
Spend Realization Analyst
Corpay
Operations analyst job in Brentwood, TN
What We Need Corpay is currently looking to hire a Spend Realization Analyst within our Corpay division. This position falls under our Payments & Spend Management line of business and is located in Brentwood, TN. In this role, you will analyze customer spend projections versus actuals across the sales and onboarding cycle, identify trends and gaps, and provide actionable insights to improve forecasting accuracy. You will report directly to the Director of Strategic Campaign Management and regularly collaborate with Sales, Implementation, and Relationship Management teams. How We Work As a Spend Realization Analyst, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing: Assigned workspace in Brentwood, TN. Company-issued equipment Formal, hands-on training Role Responsibilities The responsibilities of the role will include: Analyzing customer spend projections versus actuals across the sales and onboarding cycle Identifying trends, gaps, and opportunities and explaining what's driving them Partnering with Sales, Implementation, and Relationship Management to share insights and escalate issues when needed Creating clear, data-driven reports for weekly and monthly updates Supporting leadership and account teams with actionable insights that improve forecasting accuracy Qualifications & Skills Bachelor's degree in Business, Finance, Analytics, or a related field 2-3 years of experience as an Analyst (Finance, Business, or Data) Strong Excel skills and experience with data tools Excellent communication skills with the ability to turn data into clear, actionable takeaways Curious, detail-oriented, and motivated to make an impact Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Our Company & Purpose CORPAY is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, CORPAY has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, CORPAY is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before. We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to ‘thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement. CORPAY is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by: Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations. Empowering our people to share their experiences and ideas through open forums and individual conversations; and Valuing each person's unique perspectives and individual contributions. Embracing diversity enables our people to “make the difference” as CORPAY and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting ************** or following CORPAY on LinkedIn. Equal Opportunity/Affirmative Action Employer CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. Pay Transparency This salary range is provided for locations which require such disclosure. Where a position or applicant may fall in a particular wage range depends on a number of factors including but not limited to skill sets, experience training licenses and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets. At Corpay it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions depend on the facts and circumstances of each case. The estimate of the minimum and maximum salary range is $90,000 - $100,000. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.
$90k-100k yearly 6d ago
Lead Financial Systems Analyst
Appcast
Operations analyst job in Lebanon, TN
Appcast is the global leader in programmatic recruitment advertising technology and services. With advanced technology, unmatched market data and a team of the industry's best recruitment marketers, Appcast's technology and services manage job advertising annually for enterprise clients across industries. Headquartered in Lebanon, N.H. with offices in the U.S., Canada and Europe. Appcast is part of the Stepstone group, a leading digital recruitment platform that connects companies with the right talent and helps people find the right job. Job Description The Lead Financial Systems Analyst will serve as the product owner and hands-on technical lead for Appcast's financial systems ecosystem, centered on Certinia (FinancialForce) and its connected platforms including Salesforce and related financial integrations. This role owns the architecture, configuration, and ongoing operations of the financial ERP environment, ensuring accuracy, automation, and scalability across all finance processes. Working across Finance, Sales, Operations, and IT, this position will bridge business needs and system capabilities, driving operational efficiency through process improvement, system governance, and product roadmap ownership. The role combines strategic product management and direct technical execution, ensuring Appcast's financial infrastructure remains stable, compliant, and optimized for growth. Job Responsibilities Platform Ownership & Strategy * Serve as the Product Owner for Appcast's Certinia platform, defining roadmap priorities and leading platform enhancements in collaboration with Finance, IT, and Operations. * Own the end-to-end architecture, configuration, and performance of Certinia and its integrated Salesforce environment. * Partner with Finance leadership to design, implement, and optimize systems supporting billing, revenue recognition, accounting, and financial reporting. * Evaluate and plan platform upgrades, releases, and service packs, ensuring minimal business disruption and strong adoption. * Manage relationships with Certinia, Salesforce, and consulting partners, ensuring platform best practices are followed. System Administration & Technical Execution * Perform hands-on configuration and administration of Certinia and Salesforce, including automations, workflows, roles, profiles, and permissions. * Maintain data integrity and financial accuracy, including validation, data updates, and merges across connected systems. * Design, manage, and optimize integrations between Certinia, Salesforce, and third-party platforms (e.g., Conga, Avalara, Stripe, Asperato) to ensure seamless data flow and process alignment. * Oversee system security, compliance, and access controls, managing provisioning, auditing, and permissions for financial users and sensitive data. * Develop and maintain custom financial reports and dashboards, ensuring accuracy, consistency, and actionable insights for Finance and leadership. * Implement and manage change management, release processes, and testing protocols, ensuring quality control and traceability across environments. * Proactively monitor system performance, resolving data or operational issues before they impact business processes. * Provide first-level support for Certinia and Salesforce end-users, resolving incidents, troubleshooting issues, and assisting with system requests. Month-End & Financial Operations * Partner with Finance leadership to support month-end and year-end close activities, ensuring accurate and timely system-driven processing. * Manage accounts receivable and accounts payable close within Certinia, ensuring proper posting, reconciliation, and reporting. * Execute revenue recognition processes, including ensuring all PSA timecards are submitted, approved, and accurately reflected for proper revenue recognition. * Complete manual billing data uploads, portal spend approvals, adjustments, background cash matching, posting, and batch emailing as part of the close cycle. * Process and review credit requests, ensuring accuracy, approval compliance, and clear documentation of financial impact. * Validate and process daily order entries from the Deal Desk and Purchasing teams, ensuring accuracy and readiness for Billing Central or PSA posting. * Coordinate and support the Certinia Year-End Close process, managing reconciliations, system rollovers, and audit preparation in. * Partner with accounting and operations teams to identify, document, and automate recurring manual month-end processes for efficiency and control. Business Partnership & Process Optimization * Partner with Finance, Sales, and Operations teams to streamline financial processes, enhance automation, and strengthen data flow across systems. * Serve as the primary liaison to Finance leadership, advising on system improvements, data governance, and reporting strategy. * Conduct training and enablement sessions for Finance and Operations users, ensuring adoption of best practices and proper use of Certinia and Salesforce. * Stay current on new Certinia, Salesforce, and financial ecosystem releases, recommending innovative solutions that improve process efficiency and accuracy. Qualifications * Proven experience as a hands-on product owner or system administrator for Certinia (FinancialForce) and Salesforce. * Deep understanding of Certinia modules, including Accounting, Billing Central, Fixed Asset Management, Order & Inventory Management, and Professional Services Automation (PSA). * Background in Project Management, Information Systems, Finance, Accounting, or related field. * Proficiency in system configuration, process automation (Flows, workflows), and data management. * Knowledge of core financial areas, including GAAP accounting rules, standards, and procedures. * Highly analytical and communicative, with a strong ability to translate business objectives into technical solutions. * Strong attention to detail, organization, and capable of performing multiple complex tasks simultaneously and on tight deadlines. * Ability to capture and fully understand the complete business end to end, as the Certinia system is interdependent on several other systems and business processes. * Self-motivated with a hunger for continuous learning and improvement. Education and Experience * Bachelor's degree in Finance, Accounting, Information Systems, or Business Administration, or equivalent experience. * 5+ years of experience in Financial Systems, Finance Operations, or ERP administration roles. * 3+ years of hands-on Certinia (FinancialForce) administration experience required. * 2+ years of experience with Salesforce Administration. Deep understanding of the Salesforce platform, as well as the ability to teach basic Salesforce functions. * Experience with financial integrations and automation, including API or managed connectors. * Demonstrated success owning and enhancing ERP systems supporting billing, accounting, and financial operations. Travel Requirements * Travel for this position is occasional, typically occurring a few times a year to attend internal and external meetings. Supervisory Responsibilities * This position does not supervise others. Additional Information * We're the best at what we do. We're the global leader in programmatic recruitment advertising. With advanced technology, unmatched market data and a team of the industry's best recruitment marketers. * We have an amazing culture driven by great people. Headquartered in Lebanon, N.H. with offices in the U.S., Canada and Europe, Appcast is part of the Stepstone group. To better understand our company culture, read Our Story and check out Working at Appcast on our website. * We take care of our employees. We're dedicated to creating an inviting environment where individuals from diverse backgrounds can thrive and develop. We believe in providing competitive compensation and comprehensive benefits, ensuring our team can support their loved ones and one another. We enjoy fostering a sense of community through dedicated employee networks, fun gatherings, delicious food, and even welcoming furry friends into our workspace. We live our values each day including volunteering and giving back to our communities. All your information will be kept confidential according to EEO guidelines. Appcast is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. E-Verify is a registered trademark of the U.S. Department of Homeland Security. This employer does not use E-Verify to pre-screen job applicants and will not discriminate based on national origin, citizenship, or immigration status.
$56k-78k yearly est. 39d ago
Project Analyst TO
Archarithms Inc.
Operations analyst job in Tullahoma, TN
WE ARE ARCARITHM, and we are changing the world! If you are ready to grow your career and change the world with us, then join the Arcarithm team! We are located in beautiful, downtown Huntsville, AL, one of the fastest growing cities in the U.S.! At Arcarithm, we cultivate and foster an environment of integrity, open communication, work life balance, and career development. We are committed to investing in our employees by offering comprehensive health insurance options, a generous 401K plan, competitive salaries, continuous career growth opportunities, flexible schedules including remote work, mentoring and performance incentives. Arcarithm is currently seeking top talent in the areas of full stack software development, artificial intelligence, optimization, and data analytics. You will work in a dynamic and challenging environment alongside our customers which include Lockheed Martin, General Dynamics, Northrop Grumman, Raytheon, US Army, US Navy, US Air Force, the Missile Defense Agency, and NASA on cutting edge technologies including machine learning, augmented and virtual reality, big data analytics, and more! We are excited to continue to change and improve the world through innovation and technology! Contact us today to hear more about Arcarithm and all we offer! Job Title: Project Analyst Job Location: Tullahoma, TN Must have an active and transferable DoD security clearance with current investigation at the required level. Must be able to maintain the required clearance The Project Analyst will work as a member of the Digital Enterprise group (DE) to lead implementation of data-centered projects to improve the AEDC ground test data infrastructure, facility operations, and business systems. The person selected for this role will work closely with multidisciplinary work teams throughout the organization to identify opportunities for leveraging data to drive decisions and support the Digital Enterprise team. Job Duties: Support the Project Managers managing large and complex capital improvement projects in an assigned branch. Prepare and provide reports that assist the Project Managers with tracking and control of the scope of work, resource utilization, schedules, and work accomplishments. Collect and financial/project tasks data for trends and clearly communicate this information to Project Managers. Perform cost and performance measurement analysis against planned and estimated scope under the supervision of the Project Managers. Support preparation of Project Plans and associated documents such as using cost, schedule, and performance objectives, resource plans, verification and validation and risk management plans Earned Value Management System (EVMS) reports under the supervision of the Project Managers Assist Project Managers and other Branch personnel with the Configuration Status Accounting process. It is a condition of employment to wear PPE (Personal Protective Equipment) in accordance with supervisory direction and company policy. Perform other related duties as required. Basic Qualifications: BA/BS in business, engineering, or related technical field from an accredited university and 0 to 3 years of relevant experience or any equivalent combination of relevant education and experience. Current U. S. Citizenship is required. Strong written and verbal communication skills. Strong Microsoft Office skills. Preferred Qualifications: Basic knowledge of construction, engineering, procurement, or other project-related activities. Ability to organize and monitor a wide variety of team efforts to their successful conclusion. Ability to adjust promptly and effectively
$50k-73k yearly est. Auto-Apply 60d+ ago

Learn more about operations analyst jobs

How much does an operations analyst earn in Smyrna, TN?

The average operations analyst in Smyrna, TN earns between $32,000 and $69,000 annually. This compares to the national average operations analyst range of $44,000 to $90,000.

Average operations analyst salary in Smyrna, TN

$47,000

$32,00010%

$47,000Median

$69,00090%

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Operations analyst jobs in Smyrna, TN - 102 jobs

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