Operations analyst jobs in Wellesley, MA - 1,084 jobs

At Plymouth Rock, we're reimagining how independent agents quote, service, and grow their business. As an Agency Experience Analyst, you will identify and analyze technology trends, conduct competitive benchmarking, and bring forward recommendations that support the needs of partner agents to influence close rate and be seen as our agents' carrier of choice. You'll collaborate with teams across the Marketing, Customer Solutions, Underwriting, Product, Digital, and Claims teams to deeply understand agent workflows and anticipate how technology must evolve to meet shifting industry needs. Key Responsibilities Strategic Technology Planning Identify process and technology trends to determine how they can be leveraged to create a competitive advantage. This includes a forward-looking perspective on process evolution and anticipating changes in agent workflows and customer expectations. Support technology roadmap development that aligns with business objectives and positions our systems for future evolution. Conduct competitive benchmarking to assess where we stand in the market and how competitors are leveraging technology that influence purchase habits. Evaluate and manage relationships with third-party technology providers (e.g., agency management systems, comparative raters, digital servicing platforms). Monitor emerging insurtech trends, tools, and startups that could benefit the independent agent channel. Pilot innovative solutions in partnership with select agencies. Provide ad hoc analysis and support various strategic business initiatives. Business Analysis & Requirements Act as a bridge between business and technical teams, ensuring system enhancements align with the needs of our independent agents and drive measurable improvement. Lead requirements-gathering sessions with stakeholders and document current and future-state workflows. Translate business needs into clear requirements, including process flows, user stories, and use cases. Support User Acceptance Testing (UAT), training, and monitor and evaluate implemented solutions to ensure they meet business outcomes. Develop communication, training, and adoption strategies to ensure technology is embraced, not just implemented. Qualifications Bachelor's degree in Business, Information Systems, Technology, or related field. 5+ years experience in business analysis or technology strategy (insurance experience required). Direct experience working with or supporting independent insurance agencies, with a deep understanding of their workflows, systems, and operational challenges. Analytical and critical thinking skills. Communication skills and ability to work cross-functionally. Self-motivated, intellectually curious, and passionate about using technology to enhance agent and customer experiences. Strong familiarity with agency management systems, comparative raters, and digital servicing platforms used in the independent channel are strongly preferred. Salary Range: The pay range for this position is $70,000 to $105,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. Benefits & Perks: Paid time off Free onsite gym at our Boston location Tuition reimbursement Low cost and excellent health insurance coverage options that start on Day 1 (medical, dental, vision) Robust health and wellness programs Auto and home insurance discounts Matching donation opportunities Annual 401(k) employer contribution Various Paid Family leave options including Paid Parental Leave Resources to promote professional development Convenient locations and pre-tax commuter benefits About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

EWC Insurance Solutions, in partnership with Chubb, specializes in providing custom insurance coverage for luxury watches, jewelry, handbags, and fine art. We offer policies that insure belongings at their true market value, along with proactive annual valuations, automatic coverage for new acquisitions, and discounts for clients with high-security measures. Known for our concierge-level service, expert claims management, and a focus on worldwide protection, we are a trusted choice for collectors globally. Our team is dedicated to delivering tailored solutions and seamless customer experiences. Role Overview European Watch Company is seeking an Insurance Operations Coordinator to support the in‑house insurance department with day‑to‑day administration and coordination among clients, agents, and carrier partners. The role is primarily focused on insurance operations and lead management. Full-Time Position In person @ our Boston Boutique Key responsibilities Prepare, review, and process insurance documentation; maintain organized digital records and assist with scheduling and calendar management. Manage and track inbound leads; support lead qualification, routing, and follow‑up activities to drive new business opportunities. Support growth, marketing, and client engagement initiatives within the insurance department. Professional written and verbal communication skills for interacting with high‑net‑worth clients, underwriters, agents, and internal stakeholders via email, phone, and formal correspondence. Skills and competencies Demonstrated ability to learn workflows and operational processes quickly in a fast‑paced environment. Attention to detail and accuracy in data entry, document review, and policy or schedule comparisons. Professional written and verbal communication skills for interacting with high‑net‑worth clients, underwriters, agents, and internal stakeholders via email, phone, and formal correspondence. Proficiency with Google Workspace and comfort working in insurance platforms, CRMs (such as HubSpot), and document management systems. Strong organizational skills with the ability to prioritize in a deadline‑driven setting.

Business analyst acts as a bridge between business needs and effective solutions by analyzing current processes, identifying pain points, defining requirements, and recommending improvements that align with organizational goals. Technical skills: Methodologies, Agile (Scrum, SAFe), Waterfall, Data Analysis & validation, Power BI, Tableau, SQL,SSIS, Project Management Tools, JIRA, Azure DevOps (ADO), Confluence, Rally, Test Management Tools, ALM, TestRail, Zephyr creating test cases, test scripts, and performing various types of testing are valuable. Tools Postman, Splunk, Service Now, Miro, MS Visio, Lucid chart Programming skills Basics of Java, python, C++ Roles and responsibilities: Business analysts gather requirements, conduct research, and provide actionable insights to solve business problems. They collaborate with multiple teams to ensure project goals meet business needs. A key task is documenting and presenting findings through reports and presentations. Business analysts help companies implement solutions that drive efficiency and profitability. They work closely with stakeholders, ensuring clear communication and project alignment. Involved in creating business requirements document, functional and non-functional requirements. Designed and developed test cases. Communicated with Business Users to identify needs, define project scope, and detail functional and Non-functional requirements. Gathered and analyses business requirements by facilitating JAD Sessions and PI Planning. Worked as a liaison between the IT and Business team. Was instrumental in providing the issue resolution to the IT team by working closely with the business. Independently investigate, diagnose, and resolve product inconsistencies and defects, and propose product improvements. Key activities: Conducting strategic business analysis, budgeting, and forecasting. Planning and monitoring projects, including resource allocation and cost efficiency. Identifying automation opportunities to streamline workflows. Providing training and support to end-users after solution implementation. Performing variance analysis to understand how performance aligns with goals. Identifying and managing risks that could impact project success.

About the Role: A Chemtek is seeking a motivated and detail-oriented Operations Coordinator to support daily operations across production, procurement, inventory, and sales. Working closely with company leadership, you will help ensure efficient coordination between lab and business functions. . As the company grows, you'll have clear opportunities to expand your responsibilities and advance within a dynamic, fast-paced environment. Responsibilities: Sales Support Prepare and issue customer quotations based on pricing and lead-time guidance. Track inquiries, follow-ups, and order status through CRM or ERP systems. Communicate with customers regarding quotations, documentation, and delivery updates. Procurement Request and compare vendor quotations for chemicals, packaging, and consumables. Create and track purchase orders to ensure timely delivery of materials. Maintain supplier records, certifications, and compliance documentation. Inventory Management Record and update material movements in the inventory system. Perform regular stock checks and reconcile discrepancies. Monitor inventory levels and coordinate reorders as needed. Shipping and Receiving Receive incoming materials, verify documentation, and ensure proper labeling and storage. Prepare outgoing shipments, including packing lists, labels, and carrier coordination. Follow applicable shipping regulations for chemical products (e.g., DOT/IATA). Production Support Assist in scheduling and coordinating production activities based on material availability and sales orders. Maintain accurate batch records and product documentation for traceability. Support general lab organization and workflow efficiency. Qualifications: Required: Bachelor's degree in chemistry, operations, logistics or similar. Proactive and open attitude to learn and take on new tasks. Detail oriented personality and approach to work. Excellent organizational and communication skills. Ability to work independently and solve problems independently. Work in-person 5 days a week at offices located in Woburn, MA Proficient in Microsoft Suite (Word, Excel, etc...) Preferred: Experience in a laboratory, manufacturing, or logistics setting. Experience working with ERP software Experience working with ChemInventory or similar inventory tracking software Compensation: Salary is commensurate with qualifications and experience Bonuses and incentive compensation Benefits: 401k retirement program with company matching. paid holidays, paid sick leave, paid vacation, medical, vision, and dental insurance About Us: A Chemtek Inc. (ACT) is an ISO 9001 certified organic chemistry and analytical laboratory based in Woburn Massachusetts. ACT specializes in providing organic reference materials and custom synthesis services for our customers in the fields of pharmaceutical research, food, environmental analysis and more. Our mission is to provide scientists working in the analytical chemistry field that make life and the environment safer, healthier, and more sustainable. For additional information, please visit our website *****************

Here at OOFOS, we live to make people feel good. We are the leading brand in a category we pioneered over 14 years ago that is vastly growing - recovery footwear. We did this by launching a proprietary foam technology that is scientifically proven to make people feel good in our footwear. This technology is OOfoam™. The Inventory Analyst is responsible for monitoring, analyzing, and optimizing inventory levels to support business operations, reduce costs, and improve supply chain efficiency. This role directly impacts revenue, margin, and customer experience by ensuring inventory is positioned accurately and proactively across channels. This role will leverage data analysis, forecasting models, and cross-functional collaboration to ensure the right products are available at the right time while minimizing excess, obsolete, or at-risk inventory. The ideal candidate is highly analytical, detail-oriented, and confident making data-driven recommendations that influence business decisions. This position serves as a key connector between supply and demand planning, business operations, merchandising, warehouse, and finance, translating data into action. Key Responsibilities Inventory Management & Analysis Analyze inventory levels, demand patterns, and product performance to optimize stock positioning and support service-level targets. Monitor slow-moving, excess and obsolete inventory; develop and recommend corrective actions such as reallocations, markdown strategies, or exit plans. Track key inventory KPIs including inventory turns, fill rate, cycle counts, and stock accuracy, flagging risks before they impact availability or margin. Conduct root-cause analysis for inventory discrepancies and partner with cross-functional teams to implement sustainable process improvements. Proactively identify inventory risks tied to forecast changes, promotional activity, or lifecycle transitions. Reporting & Analysis Prepare inventory reports and dashboards that provide clear visibility into inventory health for business leaders. Analyze stock position, turnover, and aging: translate insights into actionable recommendations and decision-ready summaries. Monitor stock levels and highlight opportunities for end-of-lifecycle inventory. Use data analysis tools (Excel, Atomic, Power BI) to model scenario, identify trends, and support planning decisions. Cross-Functional Collaboration Partner with Planning and Operations teams to support replenishment decisions, seasonal transitions, and supply alignment. Communicate inventory status and updates to internal partners in Marketing, Sales, and Finance. Ensure timely and accurate inventory flow across all commercial channels by actively managing Available -to-Sell (ATS). Process Improvement & Systems Support Maintain and update inventory management systems (e.g., NetSuite) to ensure data accuracy and system integrity. Identify opportunities to improve accuracy, automate reporting, and streamline inventory workflows. Support special projects related to process efficiency, system enhancements, and data integrity. Requirements Bachelor's degree in Business, Supply Chain, Finance, or related field (or equivalent experience). 2 - 4 years of experience in inventory, operations, or data analysis. Strong analytical and advanced Excel proficiency; comfort working with data and reports. Familiar with ERP systems (NetSuite, or similar). Excellent attention to detail and organizational skills with the ability to balance precision and pace in fast-moving environment Strong communication and problem-solving abilities with proactive, continuous-improvement mindset. Leadership/Cultural Requirements Cultural fit is crucial - Strong desire to make people feel good and live our brand ethos is a must. A “team first” attitude, collaborative mindset and openness to feedback is a must. Contribute to a positive, can-do attitude. Demonstrates initiative, anticipates issues, and thrives in a dynamic, fast-moving environment. Proactive, collaborative, and eager to learn within a growing team. Job Type: Full Time - Exempt, Hybrid based in Braintree, MA OOFOS is an Equal Opportunity Employer. We recruit, hire, train and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.

This position obtains financial data and other documentation for use in paying customer invoices and clearing customer deductions. Responsibilities: Pays and/or clears invoices before customer deducts from client Clears deductions / Problem solving / Performing research to resolve client inquiries Validate and clear customer audits Keeps an organized filing system Maintains detailed working knowledge of assigned clients' policies and procedures and conforms to these requirements All of the above is performed through the direction of the account executive and client, whether it be on a Trade Promotion Management (TPM) System (such as AFS, Adesso, Demantra, Quick Base, Siebel, Account Review, Vistex, etc.), telephone systems, or company's forms Other duties as assigned SKILLS / KNOWLEDGE / ABILITIES REQUIRED Language Skills • Ability to read and interpret documents such as client instruction manuals, and JOH company procedure manuals • Ability to write routine reports and clear correspondence • Ability to speak effectively Mathematical Skills • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages • Must have knowledge of basic mathematical concepts • Ability to use calculator to perform simple functions Reasoning Ability ▪ Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form ▪ Ability to deal with problems involving several concrete variables in standardized situations ▪ Ability to work independently to research and resolve issues Computer Skills • Word • Excel • Outlook • Other applications as necessary • Keyboard speed and accuracy PERFORMANCE AND/OR EDUCATION PREREQUISITES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the essential duties, responsibilities and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma and one to two years of related experience preferred. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to reach with hands and arms and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls. Specific vision abilities required by this job include close vision. WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. HAZARDS Only those present in a normal office setting

This role leads and supports IT projects that improve business processes, enhance data systems, and deliver actionable insights through automation and analytics. Key Responsibilities Manage IT and business automation projects from planning through implementation Collaborate with clients and internal stakeholders to define project goals, gather requirements, and deliver successful outcomes Build process automations using Microsoft Power Platform tools such as Power Automate, SharePoint, Lists, and Power Apps Design and maintain dashboards and reports in Power BI and Microsoft Fabric Support database-related work, ensuring proper design, data integrity, and relational structure Apply AI fundamentals to improve workflows and analytics Track project timelines, budgets, and communications Benefits: Health Insurance Dental Insurance Long Term Disability Employee Pension Plan Sick Pay Paid Vacation Paid Holidays Annual Bonus

Davis is a vertically integrated real estate investment, development and management firm that leverages five decades of experience, the strength of its leadership team and employees and a diversified portfolio to deliver maximum value for its investors and tenants. Headquartered in Boston and investing across the United States, Davis prides itself on taking a nimble, collaborative approach to delivering best-in-class results from complex opportunities. With $12.8 billion in gross asset value invested through real estate equity, debt and fixed-income securities, Davis today owns a real estate portfolio of approximately 15.2 million square feet of healthcare and life science, industrial, retail, office and hospitality properties and more than 5,800 residential units across the United States. For further information, visit ************************* Role & Responsibilities: Specific responsibilities include: • Provide support across all three verticals; Multifamily, Industrial, and Science & Technology, while allowing for specialization based on prior experience and the evolving needs of the business. • Integral point-person that coordinates and communicates with various departments in order to execute the asset-level business plan and implement actions to create value. • Assist senior Asset Management team professionals by conducting financial analyses on portfolio operations, including creation of cash flow, hold/sell and distribution models using ARGUS and excel. • Assist in tracking investment performance. • Writing, preparing and assembling Investment Committee memos with input from senior members of Asset Management team and the Vertical. • Monitor the performance of existing investments and identify potential areas of concern or opportunity. • Prepare quarterly valuations and reports by updating model assumptions, inputting property-level activity, and completing investor reports. • Assist team members in dispositions or refinancing processes. • Maintain databases, record, and assist Investor Relations in completing portfolio management activities. • Conduct market research, data mining, and collect competitive property transaction information. • Ensure complete and well-organized property files are maintained on Sharepoint for each Investment, including (but not limited to) weekly tracking reports, budgets, fully executed lease files, third party reports, etc. • Prepare ad hoc analysis, documentation, and briefs for review by more senior team members. • Assist with organizing, refining, and implementing the valuation process. • Participate actively in the assigned Vertical - contributing to annual business plan preparation and regular investments analysis. • Other responsibilities and requirements as required by manager or company. Skills & Qualifications: • Bachelor's Degree and a minimum of 2-5 years of real estate experience, with a preference for experience within the various asset classes. • Understanding of commercial real estate industry (supply/demand, revenue and expense drivers, forecasting, reporting, leasing and marketing). • Ability to create detailed financial models demonstrating exceptional proficiency with Excel; proven comprehension of complex analyses (e.g. different debt structures, ground leases, waterfalls, etc.). • Ability to synthesize information, create structure for analyses, draw informed conclusions, and present to senior leaders. • Ability to solve practical problems and manage multi-variable situations with limited standardization. • Exceptional written and oral communication skills, with acute attention to detail. • Project management skills and the ability to multitask and prioritize workload efficiently and effectively with little direction. • Experience managing complex capital/redevelopment projects for an ownership group preferred. • Ability and willingness to travel up to 20% of the time. Compensation & Benefits: Salary Range: $110,000 - $117,500 Compensation will include a bonus and an attractive benefits package. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age (40 or older), marital status, sexual orientation, gender identity/expression, citizenship, real or perceived disability or handicap, genetic predisposition, veteran status, and/or any other protected category in accordance with applicable federal, state or local law

Collette is seeking a Air Operations Coordinator to join our Air Team. This is a hybrid role based at our headquarters in Pawtucket, RI. Let Us Show You the World There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette's passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company's future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another - Collette is all about the people. So, what are you waiting for? Your journey starts here. Job Summary: This position reports to the Manager of Air Operations and is responsible for securing air using our airline contracts and accurately calculating the price to the customer for all retail passengers on all of Collette's tour series. Each coordinator's goals are to obtain the best possible air schedule for our clients, at a reasonable cost to the customer and provide a timely turn around on all requests. Primary Functions: Create air reservations for all standard bookings in NEO, where the air server was unable to successfully make an air reservation. Calculate pricing for all air reservations created to ensure appropriate margins are met. Work all special requests made on retail reservations in a timely manner. Responsible for proofing all air reservations created by the Air Server in NEO to ensure all standards of quality are met. Verify that the reservation was priced correctly according to our contracts. Verify that the flights chosen meet all time restrictions on the package our customers are booked on. Verify that all connection times meet standards described in our policies as well as each airlines minimal connection policy. Request Seat Assignments, Wheelchair Request, Special Meal request or any other special needs with the carriers booked. Process Frequent Flyer information over to the airline. Coordinate any changes on retail air reservations and provide a timely turn around on those requests. Assist with re-protecting passenger's air due to any schedule changes on retail air reservations when the airline has protected the passengers on schedules that no longer meet minimal connection times and/or time restrictions on the tour package booked. Research all service issues and determine best action for recovery resolution and report back to Manager. Responsible for covering emergencies on pre-scheduled Saturdays/Holidays throughout the year. Perform special projects and other related duties as assigned or directed by the VP of Operations, Manager of Air Operations and Retail Air Team Lead. Maintain clean, organized, and neat work environment at all times. Knowledge and Skills: Bachelor's degree preferred but not necessary Two years of experience desired that is directly related to the duties and responsibilities specified. Skill in customer service Knowledge of air operations, quality control procedures and reporting documentation requirements. Knowledge of a GDS system (Sabre, Amadeus) preferred, but not required. Microsoft Office program experience Ability to work as part of a Team environment Ability to communicate effectively, both orally and in writing. Ability to include organizing, prioritizing, and scheduling work assignments. Ability to foster a cooperative work environment. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Ability to create, compose and edit written materials. Ability to plan and organize to optimize productivity Ability to analyze and solve problems. Pay range starting at $19.50/hr

**Application Deadline: January 10. If we do have a large enough candidate pool prior to the application deadline, we may take it down earlier.** **This role can be performed anywhere. (East or Central Time Zone) ideally.** **Meet the Team** Operations is a key part of our Americas Sales organization and is central to our ongoing transformation and growth. As an Operations Analyst, you will support the Americas Architecture team and help enable Cisco's Architectures to evolve and succeed. In this critical role, you'll gain valuable insights into what drives our Architectures and the future direction of Cisco. **What You Will Do** As a member of our Americas Sales Operations team, you will: + Provide New Year Readiness support for Americas Software and Services, assisting in preparations and process updates for the upcoming fiscal year. + Support goaling, bookings, and pipeline reporting to ensure sales targets and progress are tracked accurately. + Conduct sales data analysis and assist in the development of monthly business requirements documentation. + Create and maintain dashboards and reporting tools (using platforms such as Centro, Salesforce, FinBI, and HANA) to deliver actionable business insights to sales and leadership teams. + Collaborate with SW/Svcs leaders and cross-functional teams to develop, track, and report on key performance indicators (KPIs) and sales metrics. + Support sales leaders with "run-the-business," "report-the-business," and "change-the-business" activities by providing data, reports, and operational assistance. + Assist with compensation support activities, helping to ensure accurate and timely processing. + Help gather business requirements, create mockups, and contribute to quarterly and monthly business reviews. + Participate in sales enablement activities and operational efficiency projects, working closely with various stakeholders. **Minimum Qualifications** + BA/BS degree + 1-3 years of experience in a business analyst or related role + Familiarity with Cisco Americas Sales hierarchy, forecasting, and reporting tools **Preferred Qualifications** + Experience working in cross-functional teams or on project-based initiatives + Strong analytical and interpersonal communication skills + Ability to translate complex data into clear, actionable insights + Experience supporting or collaborating with field sales, architecture sales, engineering, or sales operations + "Team first" mentality and commitment to shared goals At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. For 40 years, we've been innovating to create solutions that power how humans and technology work together across the physical and digital worlds. Our solutions provide customers with unparalleled security, visibility, and insights across their digital footprint. We work as a team, collaborating with empathy to achieve impactful results on a global scale. Because our solutions are everywhere, our impact is everywhere. **We are Cisco, and our power starts with you.** **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $92,000.00 to $123,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $114,400.00 - $171,300.00 Non-Metro New York state & Washington state: $100,200.00 - $153,200.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Start Dates: June & July 2026 is $80,000 plus a joining bonus of $5,000 This is a Boston based opportunity with a 4 day in office expectation (Monday - Thursday) with 1 day remote (Friday) At this time, Wayfair will not sponsor applicants for employment authorization for this position for the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN Who We Are: At Wayfair, we support upcoming graduates in launching their careers in e-commerce and technology. With endless opportunities across technology, commercial, operations, marketing, and finance - there is a path for everyone. As a full-time employee, you'll be challenged to solve complex problems and build solutions to company-wide initiatives. Wayfair's Operations organization is revolutionizing the customer experience through the development of a proprietary logistics network and optimization platform that manages the end-to-end supply chain from overseas factories to customer's front doors. This team works directly with suppliers, vendors, and customers to provide new levels of efficiency and performance. They also interact internally with Product, Engineering and Business Intelligence teams to generate the core analytical insights that enable Wayfair to tackle transportation, warehousing, and delivery challenges. As an Operations Analyst, you'll develop and execute strategies that generate competitive advantage for Wayfair, and the results of your findings will improve the day-to-day efficiency of a complex and sophisticated global supply chain. What You'll Do: * Leverage data to analyze the Operations organization and develop business cases for strategic initiatives that drive speed, reliability, and cost reduction throughout our supply chain * Create cross-functional partnerships throughout Operations and other areas of the business to solve problems and innovate tools and processes * Build strong relationships and collaborate with suppliers, carriers, and field teams to improve operational performance that can scale with Wayfair's continued growth * Work effectively with peers and managers by demonstrating high quality communication and teamwork * Develop dashboards and reports in Gsheets or Looker Data Studio to present your findings in a clean digestible format and increase visibility What You'll Need: Basic Qualifications: * Currently pursuing a Bachelors in a relevant discipline such as Analytics, Supply Chain, Business Operations with the expectation that degree will be obtained by Spring 2026 * Minimum GPA of 3.0 * Authorization to work in the United States without visa sponsorship by Wayfair now or in the future. Visa sponsorship includes the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN * Proficient in Microsoft Excel/Google Sheets and SQL or Google Big Query (GBQ) * Comfort with 5-15% travel for this role as needed Preferred Qualifications: * Strong consultative skills: ability to work effectively and persuasively with a highly cross- functional group of business partners * Strong business acumen: ability to understand how various parts of the business interact; can identify and approach problems from a customer or supplier perspective * Exceptional analytical and quantitative problem-solving skills: excited about working with and synthesizing big data into actionable insights; comfortable using data software to conduct analyses and synthesize findings * Excellent written and verbal communication skills: ability to summarize and share results with key stakeholders * Strong comfort level and appetite to use AI in daily workflow Why You'll Love Wayfair: Benefits & Perks: * Full health benefits available (Medical, Dental, Vision, HSA/FSA) on day one for eligible employees. * No-cost access to 2nd.MD, a virtual expert medical consultation and navigation service. * Global Traveler Health Insurance through GeoBlue. * 24/7 access to mental, financial, physical and emotional wellbeing support, plus an enhanced offering of therapy and coaching. * Automatic enrollment into Basic Life and Accidental Death & Disability Insurance. * 401(k) matching with immediate vesting. * Paid Parental Leave, Surrogacy & Adoption Reimbursement and Caregiver Services. * Tuition Reimbursement. * Wayfair Employee Discount. * Gym/Fitness Discounts (including Peloton, Wellhub and varying regional memberships). * Exclusive access to thousands of perks & discounts through BenefitHub. * Yearly match up to $500 for personal donations made by employees to registered 501(c)(3) nonprofits. Purpose & Inclusion at Wayfair: At Wayfair, we pride ourselves on fostering an environment where every individual experiences a fair and equitable employee journey. We are committed to developing targeted resources that raise awareness around inclusion and eliminate barriers, ensuring Wayfair provides a fair and inclusive workplace experience for everyone. Social Impact & Responsibility: At Wayfair, we focus on helping people on their journey to home - specifically those who have lost their way from home. We do this by leveraging our best assets, such as collaborating with leading nonprofit organizations, coordinating in-kind product donations, empowering our employees to get involved through paid volunteer time off programs, and encouraging our customers to donate. This multi-faceted approach allows us to support communities in need in authentic ways that align with Wayfair's broader mission of helping everyone, anywhere create their sense of home. Assistance for Individuals with Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form. Need Technical Assistance? For more information about applying for a career at wayfair, visit our FAQ page here. About Wayfair Inc. Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice (***************************************** If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at *********************************.

The Company: We understand that general purpose and generally intelligent robots are going to be built in our lifetimes. Not content to sit on the sidelines, we work efficiently towards this goal by combining human and artificial intelligence into something greater than the sum of its parts - a Tutor Intelligence. Founded by MIT alumni and backed by the best investors in AI and robotics, Tutor is building the world's largest fleet of generally capable robot workers for American factories and warehouses. Job Summary: We're hiring a Support Operations Analyst to strengthen our operational backbone by improving the systems, data, and processes that power our robot operations and customer support teams. You'll work closely with the Support Manager and Engineering to ensure we have accurate metrics, efficient playbooks, and smooth incident-handling workflows across all shifts and sites. This is a data-driven, high-impact role for someone who thrives on operational clarity. You'll build dashboards, monitor key performance indicators, investigate recurring issues, and help design better processes for our remote and on-site operator teams. Your work will directly shape how we deliver reliable, 24/7 robot operations and world-class service to our customers. Responsibilities * Build and maintain dashboards and reports to track uptime, incident rates, labeling throughput, and team performance * Analyze operational data to identify patterns, bottlenecks, and improvement opportunities * Collaborate with Engineering to triage and document recurring system issues, coordinate fixes, and validate resolutions * Maintain and improve playbooks, process documentation, and alerting workflows for operators and leads * Support ongoing experiments and process changes by defining metrics, tracking outcomes, and reporting results * Provide operational insights to leadership for forecasting, staffing, and prioritization decisions * Partner with the Service & Support Operations Manager to ensure consistent coverage, process adherence, and data integrity across teams and time zones Requirements * 2+ years experience in support operations, data operations, trust & safety, or similar high-volume operational environments * Proficiency with SQL and Excel/Google Sheets for querying and analyzing operational data * Experience building dashboards and visualizations in tools such as Looker, Tableau, or Metabase * Strong understanding of process design, documentation, and continuous improvement principles * Comfortable collaborating across teams, especially with Engineering and frontline operations staff * Excellent written and verbal communication skills, with attention to clarity and precision * Highly organized, self-directed, and motivated to improve systems without being asked Nice to Have * Experience in 24/7 operations, incident response, or alert-driven workflows * Familiarity with automation tools (e.g. Zapier, Airflow, internal scripting) * Background in robotics, logistics, or manufacturing environments $75,000 - $120,000 a year Tutor offers competitive benefits including fully employer-covered health and dental insurance, a managed 401(k), and regular in-office meals. We host social events and maintain a collaborative, low-ego work culture where people are trusted to take ownership and solve real problems. Tutor is an equal opportunity employer and welcomes applicants from all backgrounds. Apply for this job

Who We Are Who We Are: At Encore Fire Protection, we are proud to be the East Coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana Our team of more than 2,400 dedicated employees provides innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and property every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. The Opportunity: A fire protection company leading the charge in RevOps? Even our VP of Revenue Operations didn't believe it before he joined our team, but that's exactly what's happening here. Backed by private equity, Encore is redefining what's possible by applying data-driven sales strategy and modern operational rigor to an industry built on trust, service, and safety. We're looking for a Revenue Operations Analyst to help us take this transformation even further. In this role, you'll design tools, insights, and processes that empower our sales teams to work smarter, close faster, and scale sustainably. You'll turn raw data into meaningful direction by streamlining CRM workflows, tracking performance, and helping leaders make smarter, faster decisions. This role sits at the intersection of data, process, and people. You'll collaborate across Sales, Finance, and Operations to bridge strategy with execution - ensuring every part of our go-to-market engine runs seamlessly. If you're passionate about using analytics to accelerate growth, and love the idea of bringing cutting-edge RevOps thinking to a company you'd never expect, this is your chance to make an outsized impact. What You'll Do: * Partner with Sales, Finance, and Operations teams to analyze revenue trends, pricing, and performance metrics. * Build and maintain dashboards and models that turn complex data into clear, actionable insights. * Support forecasting, pipeline management, and KPI tracking to give leaders better visibility into performance. * Identify process gaps and inefficiencies, then collaborate cross-functionally to design scalable, data-driven solutions. * Validate and combine data from multiple systems including financial, CRM, and operational sources to ensure accuracy and consistency. * Translate analysis into meaningful recommendations that help drive smarter business decisions. * Lead through influence by explaining the "why" behind process changes and helping teams adopt new ways of working. * Partner directly with the VP of Revenue Operations on key initiatives and the broader RevOps roadmap. * Handle ad hoc data requests with curiosity and attention to detail. What You Bring: * Bachelor's degree in Business, Finance, Economics, Data Analytics, or a related field. * 3-5 years of experience in an analytics or operations role such as Revenue Ops, Sales Ops, FP&A, or Business Intelligence. * Advanced Excel skills including formulas, pivots, and data modeling. * Proficiency in Power BI, Tableau, or another data visualization platform. * SQL or Python experience is a plus, especially for data modeling or optimization. * Experience working with data from multiple sources such as CRM, ERP, and finance systems. * Strong project management and prioritization skills with the ability to balance multiple initiatives at once. * Clear and confident communication skills with the ability to make data easy to understand for any audience. * A curious, collaborative, and accountable mindset. You enjoy solving problems with people, not just for them. You Might Be a Great Fit If You... * Have a background in data or business intelligence but want to get closer to the commercial side of the business. * Have experience in Sales or Financial Operations and enjoy working cross-functionally. * Like the mix of building dashboards and influencing the people who use them. * Know how to connect the dots between data and decisions and can explain the "why" behind the numbers. What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: * Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. * Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. * Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. * Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. * Tools for Success: Access to leading-edge web-based productivity tools. * Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. * Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. * Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-EH1

CMIT Solutions of Boston/Cambridge is the premier IT services franchise in the US. Our goal is to be the preferred IT business partner of small to medium sized businesses by offering technical leadership and services to our customers with a focus on providing innovative solutions and delivering exceptional customer service. The Service Operations Analyst provides administrative support across departments to ensure efficient operations and timely task execution. This role demands strong organizational skills, attention to detail, and adaptability in a fast-paced environment. Acting as a key operational link, the position supports leadership and teams through coordination of administrative, reporting, and compliance activities, enabling informed decisions and streamlined business processes. Core Duties: Operational Support & Coordination: Act as a central resource for managers and teams, facilitating workflows and ensuring timely delivery of organizational priorities. Performance Monitoring & Insights: Oversee the collection, review, and interpretation of service performance data and executive-level reporting to identify trends, gaps, and opportunities for improvement. Compliance & Audit Readiness: Support regulatory and vendor audit processes through accurate data collection and documentation, maintaining organizational compliance standards. Information Management & Communication: Manage the distribution of critical communications and reports, ensuring stakeholders receive accurate and timely information. Leadership Engagement: Prepare agendas, summaries, and briefing materials for executive meetings, contributing to strategic alignment and informed leadership discussions. Responsibilities: Administrative Support Serve as the primary point of contact for general administrative needs across departments. Manage calendars, schedule meetings, and coordinate logistics for leadership and team activities. Maintain organized records and documentation for easy retrieval and compliance. Reporting & Data Management Compile and review executive summary reports and service performance metrics. Track and analyze Service Desk utilization and satisfaction survey results. Prepare dashboards or summaries for leadership to support data-driven decisions. Compliance & Audit Preparation Collect and validate data for property vendor audits and other compliance requirements. Ensure timely and accurate submission of audit-related documentation. Communication & Information Distribution Assemble and distribute monthly communications, reports, and updates to stakeholders. Maintain version control and ensure clarity in all distributed materials. Meeting Coordination Prepare agendas, briefing materials, and follow-up documentation for leadership meetings. Support meeting logistics and ensure alignment with organizational priorities. Experience & Skills Requirements: Proven ability to manage operational support functions in a fast-paced environment. Strong organizational and time-management skills with attention to detail. Experience in compiling, analyzing, and interpreting performance data and executive-level reports. Ability to coordinate cross-functional activities and maintain compliance documentation. Excellent written and verbal communication skills for preparing reports and executive summaries. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with data visualization tools. Qualifications: Bachelors degree in information systems or a related field, or equivalent work experience, plus 3+ years of relevant experience. Preferred Skills: Experience with Service Desk platforms (e.g., AutoTask, ConnectWise, ServiceNow) and reporting tools. Knowledge of audit processes and vendor compliance requirements. Ability to adapt to evolving responsibilities and contribute to process improvement initiatives.

Turn complex geospatial data into actionable grid intelligence that enables affordable, reliable power. We are seeking a Data Operations Analyst II to join our customer-oriented team. This role bridges technical data analysis with operational execution, ensuring accuracy, quality, and scalability. You will work cross-functionally with Solutions Engineering, Operations, and Client Success teams to process 3D and GIS datasets, establish and refine data workflows, and support the seamless integration of data into customer-facing solutions. This position is ideal for someone who thrives at the intersection of data precision, process optimization, and real-world energy infrastructure. Join us at LineVision, Built In Boston's Best Places to Work 3 years running! What will you do? Core Responsibilities and Key Performance Objectives * Process and validate geospatial datasets including GIS, PLS-CADD, KMZ, and related file formats using AI-powered tools for initial processing and anomaly detection, with human oversight ensuring accuracy, consistency, and completeness. * Drive automation of routine data ingestion processes, validation checks, and standardized reporting. * Standardize and document workflows, including data quality checks and repeatable data-handling SOPs. * Work with internal development teams to drive process improvement and tool development as needed to support this role. * Coordinate with internal and external stakeholders for initial data acquisition and establish ongoing processes to track changes to data over time with customers. Within the first 3 months: * Gain a strong understanding of onboarding workflows and deployment processes. * Establish working relationships with internal and external stakeholders. * Take ownership of specific data processing workflows, ensuring error-free and timely execution. Within the first 6 months: * Collaborate with Data Operations, Solutions Engineering, and Client Success teams to align data processes with hardware deployment and customer onboarding. * Serve as a technical liaison, communicating findings and data insights clearly to technical and non-technical stakeholders. Within the first year: * Become a subject matter expert in geospatial data workflows, mentoring teammates, and identifying opportunities for automation and improvement. * Lead continuous improvements in data integrity, repeatability, and process scalability. * Support the development of structured playbooks that align data handling with field deployments. How to succeed in this role Key Competencies * Attention to Detail: Consistently delivers accurate, error-free work through thorough verification and systematic review. Excels at catching subtle discrepancies, maintaining data quality standards, and ensuring precision across all deliverables. * Critical Thinking: Strong ability to spot inconsistencies, gaps, and anomalies in datasets and processes. * Delivering Innovative Solutions: Proficiency with AI tools for accelerating data analysis and workflow automation, combined with the judgment to know when human expertise is essential. * Taking Ownership: Structured approach to documenting, refining, and enforcing standardized workflows. * Stakeholder Management: Comfort working with operations, engineering, and client-facing teams to ensure smooth project execution. Essential Skills * Practical experience applying AI/ML platforms to streamline data processing tasks, alongside proficiency with spatial data formats like KMZ and shapefiles, and traditional GIS tools. * Strong organizational and documentation abilities to build scalable SOPs. * Excellent communication skills to translate technical insights into actionable recommendations. What Sets the Best Candidates Apart * Demonstrated ability to integrate AI capabilities into data workflows while maintaining the precision and accountability standards required for utility-grade infrastructure projects. * Experience in utility, energy, or infrastructure sectors involving spatial datasets. * Experience with transmission line design principles and working with PLS-CADD data structures and outputs. * Ability to balance hands-on data processing with long-term process optimization. Reporting & Team Structure * Reports to VP, Operations within the Operations and Technical organization. * Collaborates closely with Data Operations, Solutions Engineering, and Client Success teams. Interview Process * Apply Online. * Round 1: Phone screen (Recruiter) * Round 2: Hiring Manager Interview * Round 3: Panel Interviews * Panel 1: Technical competency & experience * Panel 2: Teamwork, culture fit, and customer presence * Final Round: Leadership Team & Hiring Manager Sign-Off What does joining LineVision mean for you? * Impact. Your talent, time, and energy will critically impact our success in accelerating our mission of providing utilities with grid intelligence to enable affordable, reliable power. * Ownership. You will hold broad responsibilities with high autonomy and trust in a communicative, collaborative, and fast-paced environment. * Flexibility. You will be empowered to maintain work-life balance with trust-based PTO and a flexible hybrid work schedule. * Real World Innovation. You will join a motivated and high-performing team working with cutting edge, patented technology to help solve key obstacles to meet the demands of an AI-powered future. Who we are… LineVision is a grid-enhancing technology company enabling electric utilities to deliver affordable, reliable power and accelerate the electrification of the global economy. Our grid intelligence platform delivers the most accurate, network-wide dynamic line ratings and enables safer, more reliable grid operations with a combination of optical sensors and advanced environmental modeling. LineVision's global customer base includes eight of the ten largest US utilities, including National Grid, Southern Company, and Exelon. We are LineVisionaries: * We are Innovators: we light the way with tenacious creativity and do good work. * We are Empowered: With high trust and high autonomy, the floor is yours, and the opportunity is ours. * We are Welcoming: Come as you are, our doors are open. We are better together. * We are Trusted Partners: We elevate our customer champions through shared thought leadership. We deliver on commitments. * We are All In: We are building a community of passionate individuals who want to dent the universe. At LineVision there's no such thing as a "perfect" candidate. We are looking for exceptional people who want to make a positive impact through their work and facilitate an organization where everyone can thrive. So whatever background you bring with you, please apply if this role would make you excited to come to work every day. Meet our team, and understand our mission: **************************************

We welcome you to join one of the world's top five most admired and prominent companies. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. Come join us to be the best financial services company in the world which is formed to foster a creative, inclusive work environment that always values employees' personal and professional development. As a Fund Servicing Analyst within JPMorganChase, you will play a crucial role in our fund servicing operations. Your primary focus will be on executing routine transactions and collaborating with various teams. You will also apply your knowledge of fund servicing to ensure smooth operations, while also identifying opportunities for process improvements. Your emotional intelligence will help you build strong relationships and influence better outcomes. This role is an excellent opportunity to develop your skills and contribute to our team's success. **Job responsibilities** + Execute routine fund servicing transactions, ensuring accuracy and adherence to established guidelines and procedures. + Collaborate with operations to streamline processes and enhance efficiency in fund servicing operations. + Utilize active listening and questioning skills to understand and address client needs, fostering strong relationships and promoting deeper understanding. + Contribute to continuous improvement initiatives, applying innovation and design thinking techniques to enhance the efficiency and resilience of our operating platform. + Manage the daily trading activities of clients, ensuring accurate execution and oversight. + Review and resolve reconciliation breaks in positions, market prices, income, cash, financing, and valuation. + Support client and broker queries related to daily trade activities, providing timely and accurate responses. + Investigate and amend any issues related to OTC/CFD trades, ensuring proper delivery sign-off to fund accounting and clients. + Provide reconciliation services for derivative products, specifically OTC, from the Boston location. + Reconcile all relevant OTC/CFD deliveries accurately and efficiently against core controls. **Required qualifications, capabilities, and skills** + Baseline knowledge or equivalent expertise in fund servicing operations, with a focus on executing routine transactions and process improvements. + Proven ability to apply active listening and questioning techniques to understand and address client needs effectively. + Experience in continuous improvement initiatives, with a focus on applying innovation and design thinking techniques to enhance operational efficiency. + Strong technical skills including accounting principles and theories + Knowledge of 40 ACTs Fund Accounting, Financial Reporting and Tax Operations + Ability to be effective in a global operating environment and a matrix management organizations + Ability to build and maintain effective working relationships with clients and counterparties + Self-motivated with a flexible approach to working hours **Preferred qualifications, capabilities, and skills** + Quick learner both technical knowledge and systems + Results orientated; ability to create and sustain a target driven environment JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Boston,MA $68,200.00 - $90,000.00

About the Opportunity You are passionate about delivering on-time, at-cost, and low-risk payment operations. You revel in consistently exceeding customers' expectations. You want a lead role in managing enterprise-level day-to-day accounts payable activities and thrive when executing activities within Invoice to Payment and Time & Expense (T&E) workflows. You are a well-versed disbursement tactician with a continuous improvement, operational efficiency, and effectiveness mindset who delivers data-driven outcomes. You're a proven leader, often without authority, and act with a sense of urgency and organizational agility when problem-solving and project managing. You desire a supporting role in transforming and automating business processes, deploying a reimagined, data-driven performance management system within enterprise disbursement, and ultimately, delighting our customers. You have intellectual curiosity, build strong coalitions, possess strong financial acumen, and continuously demonstrate high degrees of ownership, integrity, and attention to detail. You are an independent self-starter who thrives in connecting people and ideas to data and outcomes and have a strong entrepreneurial drive. You excel at communication, are comfortable with a critically important role in a highly visible organization, and are always accountable for results. Qualifications 5 years of related experience or BA / BS and 2 years of relevant experience or relevant MBA / MS Demonstrated leadership and expertise within the Invoice to Payment and T&E workflows, e.g., invoice acceptance and payment, two- and three-way invoice matching, commercial and grantee payment terms, preferred payment mechanisms, compliance, corporate card programs, electronic expense systems, etc. Demonstrated ability to effectively utilize disbursement data and trusted advisor relationships to identify opportunities, build cross-functional problem-solving coalitions, continuously improve efficiency and effectiveness of assigned activities, and ultimately deliver better outcomes via published performance management framework (e.g., business management system, service level agreements, key performance indicators) Familiarity with government and state / local payment/disbursement regulations, commercial payment best practices, and techniques/value levers to enhance returns on working capital Proven experience of leading payment/disbursement operations activities in a high profile, high transactional volume, high financial risk environment Globally minded, self-motivated, flexible, and creative leader, able to prioritize, multi-task, and work horizontally and vertically across a decentralized organization to drive results Strong leadership presence and ability to build customer-focused “trusted advisor” relationships by delivering sound technical analysis, customer empathy, and data-driven decision-making Excellent interpersonal, written, and verbal communication skills with the ability to lead, interact with, influence, resolve conflict, and drive decisions/accountability among individuals from a variety of cultures and disciplines Demonstrated flexibility and willingness to respond to changes in the external environment while ensuring the organization is able to effectively and efficiently navigate transitions Familiarity with foreign currency transactions and ACH / Bank Wire regulations Demonstrated expertise of Microsoft business programs (e.g., Outlook, Excel, Word, Power Point) Demonstrated experience utilizing data warehouse, data analytics, and reporting tools (e.g., Cognos, SQL, R, Python, Tableau, Power BI) Experience with JAGGAER preferred. Previous knowledge with Workday preferred Key Responsibilities Responsible for assigned day-to-day payment operations activities, to include, but not limited to: Manage timing of vendor payments consistent with vendor agreements and company policy and budget Process all non-Payroll requests for payment Coordinate purchase order and invoice payment issues with business partners, and identify any potential training gaps Communicate and enforce P2P policy Oversee the centralized billing and upload process for preferred suppliers Support onboarding, maintenance, and offboarding activities for vendor partners in B2B business portals and Amex BIP program Research, address, and troubleshoot issues with supplier onboarding Support the year-end and payment accrual process Serve as communication bridge between P2P team and its' customers, both internal and external Assist with training of non-P2P employees in the use and understanding of the University's financial procurement and payables systems Participate in internal and external audits as necessary Develop and maintain “trusted advisor” relationships with business partners and key customers Communicate results and/or recommendations to Deans, Directors, Department and key financial administrators. Refer potential significant problems to Internal Audit for further review Gather data, compile information, analyze data and process reports Review issues, and provide the necessary data and analysis, as needed, during the committee review process to assist in implementing successful business strategies that will help reduce costs, maintain financial integrity, support process automation and enhance the customer service experience Support the development, implementation, and maintenance of processes, policies, guidelines, Standard Operating Procedures, and Business Operating Principles Position Type Temporary Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Pay Rate: $23-$30/hour

CMIT Solutions of Boston/Cambridge is the premier IT services franchise in the US. Our goal is to be the preferred IT business partner of small to medium sized businesses by offering technical leadership and services to our customers with a focus on providing innovative solutions and delivering exceptional customer service. The Service Operations Analyst provides administrative support across departments to ensure efficient operations and timely task execution. This role demands strong organizational skills, attention to detail, and adaptability in a fast-paced environment. Acting as a key operational link, the position supports leadership and teams through coordination of administrative, reporting, and compliance activities, enabling informed decisions and streamlined business processes. Core Duties: Operational Support & Coordination: Act as a central resource for managers and teams, facilitating workflows and ensuring timely delivery of organizational priorities. Performance Monitoring & Insights: Oversee the collection, review, and interpretation of service performance data and executive-level reporting to identify trends, gaps, and opportunities for improvement. Compliance & Audit Readiness: Support regulatory and vendor audit processes through accurate data collection and documentation, maintaining organizational compliance standards. Information Management & Communication: Manage the distribution of critical communications and reports, ensuring stakeholders receive accurate and timely information. Leadership Engagement: Prepare agendas, summaries, and briefing materials for executive meetings, contributing to strategic alignment and informed leadership discussions. Responsibilities: Administrative Support Serve as the primary point of contact for general administrative needs across departments. Manage calendars, schedule meetings, and coordinate logistics for leadership and team activities. Maintain organized records and documentation for easy retrieval and compliance. Reporting & Data Management Compile and review executive summary reports and service performance metrics. Track and analyze Service Desk utilization and satisfaction survey results. Prepare dashboards or summaries for leadership to support data-driven decisions. Compliance & Audit Preparation Collect and validate data for property vendor audits and other compliance requirements. Ensure timely and accurate submission of audit-related documentation. Communication & Information Distribution Assemble and distribute monthly communications, reports, and updates to stakeholders. Maintain version control and ensure clarity in all distributed materials. Meeting Coordination Prepare agendas, briefing materials, and follow-up documentation for leadership meetings. Support meeting logistics and ensure alignment with organizational priorities. Experience & Skills Requirements: Proven ability to manage operational support functions in a fast-paced environment. Strong organizational and time-management skills with attention to detail. Experience in compiling, analyzing, and interpreting performance data and executive-level reports. Ability to coordinate cross-functional activities and maintain compliance documentation. Excellent written and verbal communication skills for preparing reports and executive summaries. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with data visualization tools. Qualifications: Bachelor's degree in information systems or a related field, or equivalent work experience, plus 3+ years of relevant experience. Preferred Skills: Experience with Service Desk platforms (e.g., AutoTask, ConnectWise, ServiceNow) and reporting tools. Knowledge of audit processes and vendor compliance requirements. Ability to adapt to evolving responsibilities and contribute to process improvement initiatives.

The Company:We understand that general purpose and generally intelligent robots are going to be built in our lifetimes. Not content to sit on the sidelines, we work efficiently towards this goal by combining human and artificial intelligence into something greater than the sum of its parts - a Tutor Intelligence.Founded by MIT alumni and backed by the best investors in AI and robotics, Tutor is building the world's largest fleet of generally capable robot workers for American factories and warehouses. Job Summary:We're hiring a Support Operations Analyst to strengthen our operational backbone by improving the systems, data, and processes that power our robot operations and customer support teams. You'll work closely with the Support Manager and Engineering to ensure we have accurate metrics, efficient playbooks, and smooth incident-handling workflows across all shifts and sites. This is a data-driven, high-impact role for someone who thrives on operational clarity. You'll build dashboards, monitor key performance indicators, investigate recurring issues, and help design better processes for our remote and on-site operator teams. Your work will directly shape how we deliver reliable, 24/7 robot operations and world-class service to our customers.Responsibilities Build and maintain dashboards and reports to track uptime, incident rates, labeling throughput, and team performance Analyze operational data to identify patterns, bottlenecks, and improvement opportunities Collaborate with Engineering to triage and document recurring system issues, coordinate fixes, and validate resolutions Maintain and improve playbooks, process documentation, and alerting workflows for operators and leads Support ongoing experiments and process changes by defining metrics, tracking outcomes, and reporting results Provide operational insights to leadership for forecasting, staffing, and prioritization decisions Partner with the Service & Support Operations Manager to ensure consistent coverage, process adherence, and data integrity across teams and time zones Requirements 2+ years experience in support operations, data operations, trust & safety, or similar high-volume operational environments Proficiency with SQL and Excel/Google Sheets for querying and analyzing operational data Experience building dashboards and visualizations in tools such as Looker, Tableau, or Metabase Strong understanding of process design, documentation, and continuous improvement principles Comfortable collaborating across teams, especially with Engineering and frontline operations staff Excellent written and verbal communication skills, with attention to clarity and precision Highly organized, self-directed, and motivated to improve systems without being asked Nice to Have Experience in 24/7 operations, incident response, or alert-driven workflows Familiarity with automation tools (e.g. Zapier, Airflow, internal scripting) Background in robotics, logistics, or manufacturing environments Tutor offers competitive benefits including fully employer-covered health and dental insurance, a managed 401(k), and regular in-office meals. We host social events and maintain a collaborative, low-ego work culture where people are trusted to take ownership and solve real problems. Tutor is an equal opportunity employer and welcomes applicants from all backgrounds.