Operations analyst jobs in West Islip, NY

Role: RCM Analyst Type: Full-Time | Hybrid - Queens, NY Our client, a leading company in the home health care industry, is seeking an RCM Analyst to join their growing team. Home health care is a rapidly expanding sector, focused on delivering high-quality, patient-centered care in the comfort of people's homes. This is a unique opportunity to contribute to a mission-driven organization while gaining exposure to complex revenue cycle operations. About the Role The RCM Analyst will take full ownership of revenue cycle reporting, from design and development to ongoing delivery. This role is responsible for building RCM dashboards and monthly reports from the ground up, partnering closely with Revenue Cycle, Finance, and Operations leadership to provide clear, accurate, and actionable insights across the full revenue lifecycle. This is a highly visible position offering significant ownership and the opportunity to shape how RCM performance is measured and communicated in a fast-paced, high-volume environment. Key Responsibilities RCM Reporting & Analytics Lead the end-to-end development of Revenue Cycle reporting, from requirements gathering to dashboard creation and monthly delivery Design and maintain standardized RCM dashboards and reporting packages using Excel and Power BI Develop metrics and KPIs across the full revenue cycle, including: Authorizations and eligibility Billing timeliness and accuracy Accounts receivable aging Denials and rejections Cash collections and DSO Payer performance and trends Produce monthly RCM reports for senior leadership, ensuring accuracy, consistency, and actionable insights Data Management & Process Improvement Extract, cleanse, and reconcile large, complex data sets from billing, claims, payroll, and operational systems Establish data definitions, reporting logic, and documentation for consistency and scalability Identify data gaps and inefficiencies, partnering with stakeholders to improve processes and data quality Build repeatable, automated reporting while allowing flexibility for ad-hoc analyses Business Partnership & Insight Generation Collaborate with RCM, Finance, and Operations leadership to translate business needs into actionable reporting Analyze trends and variances, identifying risks, opportunities, and root causes within the revenue cycle Support ad-hoc analyses on payer mix, reimbursement changes, operational scale, and performance improvement Advise RCM leadership on evolving reporting as the organization grows Qualifications 2+ years of experience in Revenue Cycle Management reporting Strong understanding of healthcare revenue cycle workflows (billing, claims, AR, denials, collections) Advanced Excel skills (pivot tables, complex formulas, large data sets) Hands-on experience building dashboards and reports in Power BI Experience with high-volume, transaction-heavy data environments Ability to work independently and take ownership of reporting deliverables Why Join Competitive salary and benefits Growth opportunities in a rapidly expanding organization Collaborative, mission-driven culture Make a meaningful impact supporting caregivers and the communities they serve

Seeking an experienced Epic Willow Inpatient Analyst to support and maintain the Epic Willow Inpatient module and related pharmacy systems. This role serves as a key liaison between IT, Pharmacy, Prescribers, Nursing, and Epic. Flexibility for night/weekend work and on-call rotation is required during major implementations. Responsibilities: Maintain in-depth knowledge of Epic Willow Inpatient, FDB, and medication dispensing systems (e.g., Pyxis, Omnicell) Analyze workflows, data, and technical issues; design and maintain solutions Collaborate with stakeholders to tailor systems to business needs Document procedures, build/test solutions, and support training efforts Provide on-call support and troubleshoot user issues Review and test system changes and new releases Support change management, QA, and disaster recovery processes Communicate effectively across teams and contribute to meetings Required: 2+ years of IT implementation/support experience 1+ year Epic Willow Inpatient experience Strong communication, interpersonal, and problem-solving skills Proficiency with SharePoint, Word, Excel, Teams, Visio, PowerPoint Experience with full Epic implementation lifecycle Bachelor's degree $130k to $160k per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.

(Hybrid with 2 remote days after 90 days from hire date) JOB SUMMARY: The candidate will hold a dual role within Medisys. They will equally split their support/build assignments between the Willow application, and another EPIC application (preferably ASAP or EpicCare Ambulatory). The candidate will be responsible for the maintenance and support of both applications to ensure compliance with Medisys guiding principles. Should have EPIC experience within two different EPIC Build applications (Workflows, Integration/Interfacing), Testing, & Implementation. Proactively engages present and future stakeholders in design, priority setting, implementation, and support and maintenance activities. Works in collaboration with teams, individuals and peers with positive attitude of accomplishment. Must be able to ensure that issues are identified, tracked, reported on, resolved and/or escalated in a timely manner. JOB REQUIREMENTS: Must have at least 3 years of Analyst Experience with Epic. Analyst needs to be proficient at self-learning. Outstanding communication, collaboration and facilitation skills are required. Willow Inpatient Certification including current NVTs for 2020. Epic ASAP or Ambulatory Proficiency/Certification (or another EPIC application Proficiency/Certification) Knowledge of Willow medication charge build experience highly desired. Pharmacy experience desired. Reporting build highly desired. Testing experience desired. Clinical background & experience a Plus. Decision Support Experience a Plus. Integration/Data Mapping Experience a Plus. Education: Bachelor's Degree and in depth knowledge of clinical theory and practice.

Conference Services Coordinator Schedule Notes: Monday - Friday, 9:00 AM - 5:00 PM Duration: Approx. 5 Months, possibility of extension, and permanent Scheduling conference rooms for meetings and events in the main campus conference center. Job Responsibilities: Regularly monitoring operations of conference facilities, checking in with A/V Technician Staff, Catering, and Environmental Services. Running both daily and weekly reports to distribute to staff and affected support departments to forecast upcoming events with a focus on VIP and large-scale events that require special attention. Required Skills & Experience: Experience working with Audio/Visual (A/V) teams, Facilities Management, and Catering, when planning and during events. Must have excellent customer service skills. Must have excellent planning and organizational skills. Should have the ability to manage telephone, e-mail, and e-form requests, and to work under pressure of deadlines for high-volume requests. Must be familiar with the use of a PC and Microsoft 365 applications. Preferred Skills & Experience: Event planning software experience. Required Education: High School diploma or equivalent.

Epic OpTime Application Analyst (Hybrid) We're looking for an experienced Epic OpTime Analyst who enjoys digging into the build, solving problems, and making the OR run more efficiently. If you're certified in OpTime (Anesthesia a plus) and want to work somewhere your ideas are valued and your work makes a real impact on patient care, this could be a great fit. What employees are saying: I felt valued and supported by my managers throughout the entire duration of my tenure. Hands down one of the most rewarding career experiences I have ever had! Excellent place to work, atmosphere is great, people are friendly, excellent benefits! Title Epic Application Analyst - OpTime Location: Stamford, CT Hybrid Salary: $120,000 - $135,000 In this role, you'll take ownership of the design, build, and support of OpTime and Anesthesia. You'll work closely with clinical teams to improve workflows, manage integrations like SPM and TrackCore, and help keep the systems that support surgical care running smoothly. What You'll Be Doing Building and maintaining Epic OpTime and Anesthesia applications Partnering with clinical and IT teams to improve workflows and user experience Managing and troubleshooting third-party integrations Providing training, documentation, and support for end users What We're Looking For Epic OpTime certification (Anesthesia certification a plus) 3+ years of Epic or application support/build experience Strong communication and problem-solving skills Someone who genuinely enjoys using technology to improve healthcare This is a solid opportunity for someone who knows the Epic build inside and out and wants to be part of a team that appreciates good work and good people

ABOUT CLEARWATER Clearwater PACE, LLC (“Clearwater”) is a New York-based, institutionally backed direct lender providing C-PACE financing nationwide across all commercial real estate asset types. Our capital supports ground-up development, value-add repositioning, adaptive reuse, and recapitalizations of recently completed projects. Led by seasoned real estate credit and structured finance professionals, Clearwater structures customized, credit-driven financing aligned with sponsor objectives, supported by fully assumable loan features and flexible prepayment terms. When paired with more expensive senior or bridge debt, C-PACE provides a cost-effective source of capital that lowers WACC and strengthens the overall capital stack. We seek to hire the best and the brightest. Our team operates with autonomy, accountability, and a solutions-oriented mindset, contributing directly to the growth of a high-performance platform at the center of energy transition and structured-credit innovation. SUMMARY Clearwater PACE is seeking an Analyst or Associate (“Analyst/Associate”) to support the Originations team across sourcing, underwriting, transaction execution, and market development. This role is ideal for a highly motivated real estate finance professional looking to build deep expertise in commercial real estate credit, construction lending, and structured finance. The Analyst/Associate will collaborate closely with senior originators, assisting with outreach, screening prospective opportunities, preparing quotes and term sheets, conducting financial and market analysis, and supporting the full diligence and closing process. The role requires strong analytical skills, attention to detail, a proactive mindset, and the ability to manage multiple workstreams in a fast-paced environment. This is a high-visibility position within a growing platform. The Analyst/Associate will participate in internal and external meetings, engage with sponsors, brokers, and municipal C-PACE program administrators, and contribute directly to Clearwater's market intelligence, pipeline development, and origination strategy. KEY RESPONSIBILITIES Origination & Market Outreach Support outbound outreach to sponsors, developers, brokers, and intermediaries to generate new meetings. Participate in introductory and discovery calls to assess project fit. Assist senior originators with outreach campaigns and follow-ups. Coordinate with Marketing to deploy materials and digital campaigns. Maintain consistent communication with market participants to strengthen sourcing channels. Credit Underwriting Review budgets, proformas, sources and uses, schedules, and feasibility. Assist with underwriting, financial modeling, scenario analysis, and sensitivities. Evaluate eligible energy measures and alignment with C-PACE requirements. Draft credit memos with written analysis of merits, risks, and structural considerations. Prepare quotes, term sheets, and internal materials. Participate in diligence calls and document key takeaways. Deal Execution & Closing Review construction contracts, schedules of values, change orders, and cost-to-complete assessments. Support analysis of GCs and subcontractors, including capabilities and performance history. Assist with fund-control coordination, inspection cadence, and draw processes. Support senior-lender consent and intercreditor discussions. Coordinate with borrowers, contractors, consultants, program administrators, and legal through closing. Track execution risks, including permitting, redesign, and long-lead time items. Pipeline & CRM Management Maintain accurate CRM updates on outreach, calls, meetings, and deal activity. Prepare weekly pipeline reports, outbound summaries, and market updates. Track competitive activity, market trends, and C-PACE program changes across jurisdictions. Assist in identifying target markets, asset types, and sponsors aligned with Clearwater's origination strategy. QUALIFICATIONS & EXPERIENCE Bachelor's degree required. Concentration in finance, real estate, economics, engineering, or a related field strongly preferred. 1-5 years of experience in commercial real estate finance, lending, credit, or investment banking. Strong proficiency in Excel financial modeling, underwriting, and quantitative analysis. Ability to evaluate construction budgets, development proformas, and project-level financial statements is a plus. Excellent written and verbal communication skills; ability to prepare polished materials for internal and external use. Highly organized with the ability to manage multiple concurrent workstreams and deadlines. Self-starter with strong initiative, intellectual curiosity, and a desire to develop deep domain expertise in C-PACE and structured real estate credit. CRM experience preferred (HubSpot, Salesforce, or equivalent). COMPENSATION & BENEFITS Clearwater offers a highly competitive compensation package that includes a base salary and an annual performance bonus. Compensation is commensurate with experience and aligned with market benchmarks for this role. The firm offers a comprehensive benefits suite, including health, dental, and vision coverage, along with a 401(k) retirement plan. This role follows a hybrid schedule with flexibility based on responsibilities and business needs. EQUAL OPPORTUNITY EMPLOYER Clearwater is committed to a diverse, inclusive, and equitable workplace grounded in integrity, collaboration, and respect. We welcome applicants from all backgrounds and are proud to be an equal opportunity employer. Only candidates selected for further consideration will be contacted.

Reports to: VP Consolidations & Finance Systems Job Type: Full-Time As a Finance Systems Senior Analyst at QXO, you'll play a key role in the implementation, testing, validation, reconciliation and maintenance around all data flows across our Oracle Cloud Suite along with a focus in helping to administer our EPM system including Oracle FCCS / EDMCS. What you'll do: Serve as a key member of the finance systems team with primary focus in our EPM space but will also play a key role in assisting with the implementation of Oracle Fusion subledgers along with the validation and testing of key data flow across Oracle Cloud. Execute extensive User Acceptance Testing (UAT) by assisting with test plan design, writing structured test scripts, validating accounting data flows, identifying defects, and partnering with the implementation team to ensure accurate and compliant data flows. Assists with Oracle Cloud EPM administration including FCCS and EDMCS. Administer monthly operational processes across the Oracle Cloud EPM Suite, including user provisioning (adds/changes/deletes) for Oracle EDMCS, FCCS, and related modules in accordance with SOX requirements and role-based access controls. Assist with metadata management within EDMCS, including coordinating metadata changes, maintaining hierarchies, and overseeing mapping governance to ensure consistency across Fusion, FCCS, reporting, and downstream analytics. Support finance EPM stakeholders with reporting solutions, metadata requests, mapping updates, and issue resolution related to close, consolidation, and financial data integrity. Own and execute SOX controls relating to all of the above duties. Troubleshoot and resolve financial systems issues, data breaks, and reporting discrepancies across Fusion, Data Management, FCCS, and related financial tools-partnering with IT on root-cause analysis and long-term fixes. What you'll bring: Strong desire / drive to leverage cutting edge Finance Technologies and data management to provide timely and accurate financial reporting Strong background in EPM financial systems (EDMCS / FCCS), finance data management including chart of accounts , metadata management and EPM Administration. Solid understanding of accounting principles - while this role is largely data and systems based the candidate should have a solid understanding of how accounting data flows through ERP / EPM systems-with a demonstrated commitment to data integrity across financial systems. As such ideal candidates will likely have some accounting experience / accounting education. Hands-on experience in the Oracle EPM area particularly around establishing financial data flows (particularly between EDMCS and all Oracle Systems for metadata and then between Oracle Fusion, Data Manager and FCCS), and validating and reconciling these data flows. Prior experience executing UAT plans that test data integrity across end-to-end accounting flows-ideally across modules such as AP, AR, Inventory, Costing, FA, Projects, and Order Management. Strong technical aptitude in data management, process automation, and identifying efficiencies across financial systems and operational workflows. A collaborative, problem-solving mindset with the ability to partner effectively with finance stakeholders, IT, and cross-functional project teams. Most important skill set is the ability and desire to work with massive blocks of data and have the desire and ability to compare it to other data sets, validate, cleanse and reconcile it. What you'll earn: 401(k) with employer match Medical, dental, and vision insurance PTO, company holidays, and parental leave Paid training and certifications Legal assistance and identity protection Pet insurance Employee assistance program (EAP) About the company QXO is the largest publicly traded distributor of roofing, waterproofing, and complementary building products in the United States. The company aims to become the tech-enabled leader in the $800 billion building products distribution industry and generate outsized value for shareholders. QXO is targeting $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth. QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

Job DescriptionMatch Group is a leading provider of dating products across the globe. Our portfolio includes Tinder, Hinge, Match-Meetic, PlentyOfFish, Okcupid, The League, Archer, Salams and others, each designed to spark meaningful connections for singles worldwide. Creating a sense of belonging doesn't stop at our products - it's the foundation of every team we hire. Match Media Group is seeking a full-time Ad Operations Analyst with a strong interest in internet advertising operations. Performing all aspects of traffic management for direct campaigns, including accurate and timely set up, testing, management and optimization of online display ad and video ad campaigns in Google Ad Manager. When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL). We think the same is true for creating the best platforms, so we work together IRL in our office 3 days/week.How you'll make an impact: Perform QA for all campaigns prior to going live Provide guidance to internal stakeholders regarding inventory management and best practices for ad performance Provide technical support for sales and engineering teams to help troubleshoot problem creative Develop optimization strategies on a campaign-by-campaign basis to maximize both delivery and advertiser performance Ensure smooth delivery of campaigns by maintaining and distributing pacing reports Work with product teams to implement and test new ad products/ad experiences Provide excellent customer service to internal stakeholders and external partners Establish, implement and maintain digital ad operations best practices Excellent communication and organizational skills Ability to meet deadlines and handle multiple tasks Sharp problem-solving and troubleshooting skills Excellent quantitative and analytical skills Self-starter with the ability to work in a fast paced, startup environment Monitor competitive landscape and stay educated on the new developments in digital ad operations We could be a match if: Minimum BA/BS degree from an accredited college or university 2-4 years of experience in digital ad operations High level of proficiency with Google Ad Manager, Ad Exchange, and other digital advertising core technology Familiar with tag vendors including CM360, DV, MOAT, IAS etc Experience with troubleshooting tools such as Charles, Proxyman etc Understanding of HTML, CSS, Flash or JavaScript The salary range for this position is $80,000 - $90,000. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in New York, New York. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.Why Match Group? Our mission is simple - to help people find love and happiness! We love our employees too and understand the importance of all life's milestones. Here are some of the benefits we are proud to offer: Mind & Body - Medical, mental health, and wellness benefits to support your overall health and well-being Financial Wellness - Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security Unplug - Generous PTO and 14 paid holidays so you can unplug Career - Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work Family - Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts Company Gatherings - We host company events where our employees get to know each other and build a sense of connection and belonging! We are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic. Period. If you require a reasonable accommodation to participate in the hiring process - such as during pre-employment testing or interviews - please indicate this by selecting “Yes” in the accommodation request field. We'll reach out to discuss your needs if you're selected for the interview stage. #MG We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Meta's Enterprise Support Delivery (ESD) team is seeking a Service Experience Analyst to join our team and play a pivotal role in transforming the new- hire tech experience, driving broader user and tech experience design initiatives, and elevating service delivery across Meta. This role is instrumental in managing the new hire experience at Meta while driving broader user and tech experience design initiatives for the Enterprise Service Delivery (ESD) organization. In this exciting role, you will collaborate cross-functionally with Product, Engineering, Operations teams, and leadership to design experiences that meet or exceed customer expectations and drive measurable business impact. Your expertise in technical knowledge strategy, user experience design, and analytics will be instrumental in developing and implementing experience improvement initiatives, measurement frameworks, and user research programs that drive the evolution of service delivery. A significant focus of this role will be on managing the new hire experience, ensuring seamless integration of technology and support services to set new employees up for success. You will lead projects aimed at optimizing the new hire tech experience, leveraging data-driven insights to inform design decisions and drive meaningful improvements. You will support the ESD organization's experience design needs through research projects, journey mapping, empathy mapping, data visualization, and insights gathering. If you're passionate about creating exceptional experiences, driving strategic goals through collaboration and innovation, and making a lasting impact on the lives of new hires and Meta employees, we encourage you to join our team and help transform the new hire tech experience at Meta. Minimum Qualifications * Bachelor's degree in a directly related field, or equivalent practical experience * Experience initiating and driving multiple projects simultaneously with minimal guidance * Experience with systems and tools used by Operations teams * Experience in data analysis, user experience research, customer experience, or service design roles * Experience partnering with technical teams (e.g., Engineering, Product Management, Data Science) * Proficiency in SQL for data extraction and manipulation * Experience with statistical analysis and data modeling techniques * Proficiency in data visualization tools and creating executive-level dashboards * Analytical skills with capacity to work with large datasets and multiple data sources * Knowledge of survey design and quantitative/qualitative research methodologies * Excellent communication and presentation skills (to leadership teams) * Proven project management skills with experience managing concurrent initiatives * Cross-functional collaboration experience working with engineering, product, and operations teams * Experience in identifying business challenges and formulating data-driven solutions * Self-starter, working independently and driving initiatives to completion Preferred Qualifications * Experience with AI/ML concepts and their application in content/experience analysis * Familiarity with LLM-powered analytics tools and prompt engineering techniques * Experience with A/B testing and experimental design methodologies * Knowledge of Meta's internal tools and data infrastructure (Presto, Deltoid, Unidash) * Employee/customer onboarding experience with understanding of new hire journey challenges * Service design background including service blueprinting and process optimization * UX research experience with journey mapping, empathy mapping, and user interview methodologies * Voice of Customer analysis experience with sentiment analysis and feedback categorization * Enterprise support or IT service management experience Responsibilities * Execute end-to-end new hire experience initiatives, supporting strategy execution and project management for improved onboarding outcomes * Conduct journey mapping and empathy mapping to understand new employee experiences * Design and implement user research programs including focus groups, interviews, and surveys to capture new hire feedback * Collaborate with Service Experience Analyst to translate strategic vision into actionable project plans * Leverage AI-driven analytics tools including LLM-powered insights, Analytics Agent, and advanced data analysis techniques * Perform Voice of Customer analysis using helpdesk data, sentiment analysis, and predictive analytics to identify trends and pain points * Apply prompt engineering and AI-assisted data analysis for real-time trend identification and deflection prediction * Develop automated insights workflows to streamline data exploration and anomaly detection * Build comprehensive reporting frameworks that provide actionable insights to stakeholders at all organizational levels * Translate complex data into clear, actionable recommendations for broad range of audiences including executives and cross-functional teams * Monitor and report on metrics and key performance indicators that measure service experience success and drive continuous improvement * Partner with Engineering, Product, UX Research, and Operations teams to implement experience improvements * Influence cross-functional decision-making through data-driven insights and strategic recommendations * Support ESD organization's broader experience design needs including process optimization and service blueprinting * Mentor and guide team members on analytics methodologies and service experience best practices About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

Job Description *This role is based 5X a week onsite in our NY office. Must be able to start immediately* About Us: Founded more than 15 years ago and headquartered in Chicago, the DV Group of financial services firms has grown to more than 450 people operating throughout North America and in Europe. Since spinning out of a large brokerage firm in 2016, DV Trading has rapidly scaled as an independent proprietary trading firm utilizing its own capital, trading strategies, and risk management methodologies to provide liquidity to worldwide financial markets and hedging opportunities to commodity producers and users. Now, DV group affiliates include two broker dealers, a cryptocurrency market making firm, and a bourgeoning investment adviser. Overview: Dataflows are the backbone of every successful trading firm. Every decision - from split-second trades to risk management to navigating new markets - relies on data moving quickly, accurately, and seamlessly. DV Trading is seeking an Operations Analyst who thrives on uncovering gaps, chasing down answers, and building robust data pipelines that tie everything together. You'll partner closely with the Director of Operations to design and manage the operational systems that power trading activity firmwide. Responsibilities: Act as the right hand to the Director of Operations, working closely with traders, developers, risk managers and other teams to ensure critical data gets to the right place in a scalable, efficient manner. Develop deep working knowledge of the trading, clearing and settlement of all asset classes traded at the firm (commodities, equities, fixed income, FX, crypto) Own day-to-day operational processes: SOD/EOD position reconciliation, pricing & settlements, PnL calculations and reporting, and critical intraday monitoring Design a system of alerts, checks, and reconciliations that preserves data integrity, communicates breaks in real time, and prevents small issues from multiplying Understand all methods of trade execution across the firm and help architect a more efficient system for consuming fills and distributing position to traders Collaborate with developers to shape databases, trader tools, and position management GUIs Create precise processes to streamline onboarding of new traders, strategies, and products Perform stimulating data analysis on volumes, fees, margin financing, rebates, and Desk ROI. Connect insights to business opportunities Evaluate operational feasibility of new trades/markets/exchanges and help tackle trading obstacles in the way of new business Requirements: Bachelor's Degree 2-5 years of experience in an analytical or operational role within Finance or trading industry. Clear thinker with advanced aptitude for breaking down complex problems in a timely fashion in his/her own way Expertise in Excel, SQL required. Familiarity with Python, Bloomberg a plus. Strong communication skills and ability to advance many simultaneous discussions forward Strong work ethic, desire to learn, and ability to remain calm and focused in a fast paced, high-pressure environment Independent and resourceful - willingness to take on challenges, dive in the weeds, and figure out solutions Benefits: Discretionary bonus eligibility Medical, dental, and vision insurance HSA, FSA, and Dependent Care options Employer Paid Group Term Life and AD&D Insurance Voluntary LTD, Life & AD&D insurance Flexible vacation policy Retirement plan with employer match Paid parental leave Wellness Programs Annual compensation range: $110 - 130K base + Discretionary Bonus DV is not accepting unsolicited resumes from search firms. Only search firms with valid, written agreements with DV should submit resumes in response to DV's posted positions. All resumes submitted by search firms to DV via e-mail, the Internet, personal delivery, facsimile, or any other method without a valid written agreement shall be deemed the sole property of DV, and no fee will be paid in the event the candidate is hired by DV. DV is proud to be an equal opportunity employer and committed to creating an inclusive environment for all employees.

JOB DESCRIPTION (Analyst): Under direct supervision, assist in the collection and analysis of data for senior staff to use in order to formulate an opinion of the market value of real estate for the purposes of dispute resolution, mortgage underwriting, acquisition/disposition, portfolio analysis and estate purposes. SKILLS, EDUCATION AND EXPERIENCE: Bachelor's Degree (preferably in real estate or other related subjects such as economics & finance); preference is given to MS or MBA in Real Estate. At a minimum, must have or will obtain appraiser trainee license issued by the appropriate state Board. Proficient in Excel and Word. Knowledge of Argus is a plus. Preference given to prior professional experience in real estate analysis, market research or related field. Strong analytical, writing and communication skills. Strong organizational and multi-tasking skills. WORKING CONDITIONS: Normal working conditions with the absence of disagreeable elements NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. ESSENTIAL DUTIES: Collects, analyzes, and reports appraisal related market data through internal and outside sources. Responsible for understanding all company research related database programs. Will inspect properties as part of the valuation process along with Senior Appraiser. Assists in the preparation of sections of appraisal reports under the direct supervision of a State Certified Appraiser. Understands all necessary software programs used to prepare valuation reports. Will continue training on current government regulations, zoning laws and appraisal standards Understands and utilizes necessary third-party data sources. May perform other duties as assigned.

Job Description Fund Operations Analyst Department: Fund Operations Reports To: Director of Fund Operations About the Role We are seeking a technically skilled recent graduate with a foundation in data science, computer science, or engineering who is interested in applying their expertise to investment operations. This role is ideal for an analytical problem solver who wants to learn institutional investment fund operations while applying technical skills to build efficiency into the fund oversight process. As a Fund Operations Analyst, you'll be responsible for various control procedures utilized to ensure timely and accurate reporting of valuations, performance and trading activity for institutional investment funds. You will help to bridge complex financial operations with modern automation techniques. This will include developing scripts that streamline manual processes, creating tools that identify discrepancies across large datasets, and transforming data from multiple sources into actionable insights. This position offers the opportunity to apply technical skills to optimize mission-critical fund operations while gaining exposure to institutional investment management. The Wilton office is moving to Merritt 7, Norwalk in December of 2025. Interested candidates should apply online at *********************************** with a resume and cover letter. What You'll Actually Do Analyze & Investigate Data reconciliation: Match investment manager data against administrator records across multiple sources Fund NAVs: Review fund accounting packages to verify accuracy of fund Net Asset Values Performance analytics: Compare fund returns against benchmarks, investigate variances, and identify trends Risk identification: Spot potential valuation issues, trade breaks, and reporting errors before they escalate Cash flow modeling: Track and allocate capital movements across funds and separate accounts Reporting: Assist with year-end audits, financial statement reviews, and regulatory reporting Build & Automate Develop automation tools using Python, SQL, or similar languages to reconcile data from investment managers, administrators, and custodians Create scripts and dashboards that flag discrepancies automatically instead of relying on manual reviews Optimize existing processes by identifying bottlenecks and implementing data-driven solutions Integrate new technologies into daily workflows (Canoe, Salesforce, Power BI, internal databases) Design and monitor data validation systems for daily, weekly, and monthly fund valuations Collaborate & Learn Work with investment teams, external managers, and administrators to resolve discrepancies Support fund launches and manager transitions as the technical point of contact Contribute to special projects including due diligence analysis and process improvement initiatives Qualifications Required: Bachelor's degree in Data Science, Computer Science, Engineering, Finance, Accounting, or related field Demonstrated programming proficiency in Python, SQL, Java, or similar languages Advanced Excel skills with experience in automation (macros, VBA, or Python integration) Strong analytical and problem-solving abilities with exceptional attention to detail Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences Preferred: Prior exposure to investment accounting, fund operations, or financial services Familiarity with hedge funds, private equity, or alternative investment structures Experience with data visualization tools such as Tableau or Power BI Academic coursework or project experience in financial modeling or quantitative analysis What Sets This Role Apart This position is designed for technically minded professionals who have a strong interest in institutional finance and operations and can contribute to building solutions to automate repetitive tasks. You'll have meaningful input in identifying operational inefficiencies and assisting in developing tools that create lasting impact. Your work will directly support fund operations managing significant institutional assets while providing exposure to sophisticated investment strategies. The knowledge of investment operations and technical skills you develop here will form a solid foundation for growth within the financial services industry. Commonfund is committed to building diverse teams and encourages candidates from all backgrounds to apply. We welcome recent graduates who are eager to contribute meaningfully from day one.

Prospect Capital Founded in 1988, Prospect Capital is an alternative asset management firm with $11.5B+ of assets under management, including permanent capital. Prospect pursues multiple strategies in the US, including direct lending, private equity, real estate private equity and structured credit. Prospect has a long-term, value-oriented approach that employs fundamental bottoms-up research to identify investments that offer attractive risk and reward. With offices in New York City, Connecticut, and Florida, the firm is comprised of 150+ experienced professionals who value entrepreneurship, intellectual rigor, hard work and continuous improvement. Position Overview We are currently seeking a detail-oriented, individual contributor, and proactive individual to fill the role of Operations Support Analyst. In this position, you will be responsible for providing expert-level operation and travel support across the entire firm, including managing and maintaining all logistics surrounding conferences and sponsorships and managing expenses. The ideal candidate will have a strong foundation in financial processes, excellent organizational skills, critical thinking abilities, and a creative mindset to address challenges. This role requires in-depth knowledge of corporate and conference travel and expense processes, policies and regulations in addition to expense reconciliations. This role offers an opportunity to work cross-functionally with finance, accounting, investment professionals and vendors to help ensure operational efficiency and compliance with internal controls. Key Responsibilities: Administer full-cycle travel and expense processes across multiple entities in Concur. Coordinate and book complex domestic and international travel arrangements in Concur, including itineraries, traveler profiles updates, last-minute changes and cancellations, logistics for conferences and events. Promptly respond to a high volume of e-mails and respond effectively. Administer corporate credit cards (including but not limited to data feeds, reconciliations; required troubleshooting and system maintenance) Review and audit employee expense reports monthly to ensure T&E policy compliance; investigate discrepancies and collect missing data. Conduct data entry, perform research, and analysis, support end-users and lead data clean-ups and audits. Monitor data activity and advise management of system issues and inconsistencies. Drive organizational value through vendor negotiation, compliance initiatives, and best practices. Qualifications: Bachelor's degree is preferably in business administration, finance or a related field. Intermediate to advanced level of proficiency in all MS Office applications. Experience with SAP Concur Travel and Expense Management software. Strong understanding of accounting principles, cost allocation and reconciliations required. Experience in an analytically driven role handling high volume travel and expense transaction. Skills and Attributes: Strong financial acumen and attention to detail. Creative and team-oriented mindset with a curiosity for assuming new responsibilities and suggesting improvements. Proactive team player with strong critical thinking and organizational skills who can navigate complexity, analyze and offer practical solutions. Comfortable being an independent contributor, working independently and collaboratively with remote teams. Ability to document workflows and contribute to ongoing operational enhancements. Ability to receive feedback with a commitment to continuous learning and meaningful contributions to the team and firm's success. Master of prioritization, pivoting in tasks and accomplishing work in an organized and timely manner in a high pressure, face-paced, dynamic and deadline-driven environment. The anticipated annual base salary range for this position is $70,000 - $110,000 plus an annual discretionary performance-based bonus. Actual pay may be adjusted based on experience and performance. In addition to the base salary, the hired professional is eligible for comprehensive benefits, including 100% employer-paid premiums for medical, dental, vision insurance, life insurance, and AD&D. You'll also have access to pretax benefit accounts, including FSA, HSA, and Commuter accounts. Our perks go beyond the basics with a mentorship program, daily in-office paid breakfast and lunch, company-sponsored ski and sailing trips, and regular happy hours. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Introduction Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business. Overview The incumbent will take the lead in event management for NYB, oversee new activity management, manage product and associate risk management, handle operational risk Key Risk Indicator (KRI) management, and direct the rectification of operational risk issues. Responsibilities Include but are not limited to: Operational Risk Identification & Assessment: Comprehensive Risk Source Identification: Systematically identify potential operational risks across the institution's products, services, business processes, systems, personnel, and external events. Risk Assessment: Conduct qualitative and quantitative assessments of identified or potential risks to determine their likelihood, impact and potential loss. Risk Classification: Classify and prioritize risks based on event or activity characteristics and associated assessment results. Enhance New Business Risk Management: Strengthen operational risk control capabilities to address increased risks stemming from the growth of new business. Assist in additional IMNARM program activities: Participate in projects to strengthen team development and coverage. Risk Control & Mitigation: Develop Risk Control Measures: Formulate appropriate risk control measures based on risk assessment results, such as optimizing business processes, enhancing system monitoring, and improving employee training. Implement Risk Mitigation Measures: Actively implement measures to mitigate risks, reducing the probability of occurrence and the severity of losses. Continuous Risk Monitoring: Regularly evaluate and challenge the effectiveness of risk control measures and adjust them as needed. Key Risk Indicator (KRI) and Key Performance Indicator (KPI) Monitoring: Monitor all operational risk-related KRIs and KPIs, promptly investigating any breaches of limits or alert thresholds. Regulatory Compliance: Adhere to Regulatory Requirements: Ensure the institution's operational risk management and new business development comply with regulatory requirements. Keep abreast of key regulatory guidance and requirements impacting Facilitate Regulatory Inspections: Actively cooperate with regulatory inspections and promptly rectify any identified issues Qualifications Bachelor's degree is required for this position. A minimum of 6 years of experience in the Banking industry and risk management is required for VP level; A minimum of 4 years of experience in the Banking industry and risk management is required for AVP level. Knowledge of operational or enterprise risk management concepts, framework, methods, and good governance practices. Proficiency in Microsoft Excel, PowerPoint, and other reporting tools; experience with GRC tool is a plus. Proficiency in Mandarin is a plus. Pay Range USD $65,000.00 - USD $230,000.00 /Yr.

NOTE: The role is based in NYC and requires following Scholastic's hybrid in-office policy. THE OPPORTUNITY The Trade organization is a division of Scholastic Inc. which publishes on average 600 titles/SKUs per year and maintains a backlist of 8K+ titles/SKUs with purchases of +/-$100M per year. The Analyst, Inventory Planning, will team with the Senior Manager of Inventory Management, in the management of inventory decisions for all Trade-parented products, both frontlist and backlist. This individual will gather, analyze, review, and summarize key data elements and create appropriate reports for assessing print decisions across the business. RESPONSIBILITIES + Support VP of Publishing Operations and Senior Manager, in managing optimal inventory levels while minimizing cost of product and stockouts. + Generate and publish inventory reports and performance metrics to various levels of management. + Performs due diligence for new/changing initiatives. + Manage and educate other departments on new inventory initiatives; share best practices and develop an in-depth knowledge of the system and approaches. In conjunction with leveraging information and supporting sales needs. + Identify opportunities for reducing inventory levels. + Perform analysis to identify back-order trends to help to improve stock out rates. + Assist with special assignments and ad hoc inventory investigations. + Liaise with all levels of management across many different functional departments on issues relating to inventory. **About Scholastic** For more than 100 years, Scholastic Corporation (NASDAQ: SCHL) has been meeting children where they are - at school, at home and in their communities - by creating quality content and experiences, all beginning with literacy. Scholastic delivers stories, characters, and learning moments that empower all kids to become lifelong readers and learners through bestselling children's books, literacy- and knowledge-building resources for schools including classroom magazines, and award-winning, entertaining children's media. As the world's largest publisher and distributor of children's books through school-based book clubs and book fairs, classroom libraries, school and public libraries, retail, and online, and with a global reach into more than 135 countries, Scholastic encourages the personal and intellectual growth of all children, while nurturing a lifelong relationship with reading, themselves, and the world around them. Learn more at ****************** . Some benefits that we offer: + Full suite of health and wellness benefits (including a $0 deductible Medical Plan) + Retirement Savings Plan 401(k) with options for both Roth and Traditional Contributions + Tuition-Free programs for undergraduate and graduate degrees + Generous Parental Leave Program + Employee Stock Purchase Plan (ESPP) with opportunity for discounted stock at a 15% discount Thank you for your consideration in choosing Scholastic. **Qualifications** HOW YOU CAN FIT **(Qualifications)** **Knowledge, Skills, and Abilities:** Ability to independently organize and lead meetings, when needed. Must be able to work with and across all levels of management. Detail-oriented with excellent written and verbal communication skills, including the ability to explain and simplify inventory concepts. Capability to build relationships across organizations and influence without direct authority. Strong analytical and project management skills with the ability to analyze and solve complex key issues. **Education:** BA/BS degree **Experience:** + 1+ years of experience in an inventory and/or supply chain role preferred. + Previous experience in publishing/media a plus. + Strong analytical capabilities. + Must be able to meet schedules/firm deadlines and make quick decisions under pressure. + Must be able to work independently as well as group projects. + Proficient in MS Office with a high level of competency in Excel. + Knowledge of Blue Yonder, Power BI systems a plus. **Time Type:** Full time **Job Type:** Regular **Job Family Group:** Distrib & Matls Mgmt **Location Region/State:** New York **Compensation Range:** Annual Salary: 64,400.00 - 70,000.00 **EEO Statement:** Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination. EEO is the Law Poster (https://******************/content/dam/scholastic/corp-home/eeo-is-the-law-poster-english.pdf) EEO Scholastic Policy Statement Pay Transparency Provision (https://******************/content/dam/scholastic/corp-home/pay-transparency.pdf) Scholastic Corporation (NASDAQ: SCHL) is the world's largest publisher and distributor of children's books, a leading provider of core literacy curriculum and professional services, and a producer of educational and entertaining children's media. The Company creates quality books and ebooks, print and technology-based learning programs for pre-K to grade 12, classroom magazines and other products and services that support children's learning both in school and at home. With operations in 14 international offices and exports to 165 countries, Scholastic makes quality, affordable books available to all children around the world through school-based book clubs and book fairs, classroom collections, school and public libraries, retail and online. True to its mission of 97 years to encourage the personal and intellectual growth of all children beginning with literacy, the Company has earned a reputation as a trusted partner to educators and families. Learn more at: ****************** We're always looking for talented people to join Scholastic in instilling a love of reading and lifelong learning in children. At Scholastic, our benefit plans have been designed to be in line with market conditions and employee needs. Our plans provide flexibility and allow individuals a broad range of choices that can be tailored to meet each employee's needs. Scholastic is an Equal Opportunity Employer.

Job DescriptionDescription: Risk and Control Analyst is accountable for engaging in the proactive identification, escalation, and timely mitigation of operational risks. Responsible for administering Operational Risk and Control Self-Assessment (RCSA) including Control Testing and Risk Register. Participates in the design, supervision, and implementation of an RCSA program to provide support in identifying, assessing, monitoring, and escalating the risk assessments performed by the First Line of the Bank. The analyst is given broad exposure to all functions and business lines within the Americas Division and is expected to execute all aspects of the Operational Risk Management Framework through the 2nd line of defense oversight activities. Your Duties and Responsibilities: Coordinate and conduct Risk and Control Self-Assessment (“RCSA”). Coordinate and conduct Vendor Risk Assessment, Model Risk Assessment, and Operational Risk Event (Business Continuity) Assessment. Conduct analyses of risk data to identify trends and potential areas of concern. Perform deep dives to assess the design and operational effectiveness of controls surrounding key technology and operations processes, and to identify remediation for gaps to mitigate risks. Challenge risks within scenario analysis. Maintain Risk Registers. Contribute to the New Product Approval process. Research regulatory changes and/or risk trends applicable to area(s) of coverage. Assist in various Operational Risk related projects and initiatives. Proactively contribute to the risk culture and overall awareness of operational risk and contribute to the creation and delivery of operational risk management training and/or workshop sessions. Prepare operational risk reports, schedule meetings, takes notes, prepare minutes, and maintain files for ORM department. Provide analysis and coordination for the ORM department. Provide challenges on key indicators and material operational risks. Identify emerging operational risks in the context of the regulatory and business operation environment and assure that measures are being taken to mitigate these risks. Serve as a subject matter expert for operational risk and control assessments, and independently prepare a comprehensive report. Facilitate accurate and appropriate reporting of operational risks to senior management. Analyze operational risk data (losses, metrics, or assessment results) to identify areas of excessive risk and to ensure that mitigation efforts are having the desired effect(s). Perform other duties and responsibilities as assigned by management. Work schedule: 3 days onsite (Midtown Manhattan), 2 days remote Requirements: Your Qualifications: Bachelor's degree or equivalent. A minimum of 4-5 years of prior operational risk management experience with a financial institution, including exposure to technology risk, information/cyber security risk, vendor risk and/or model risk management. Integrative thinking skills, basic risk management knowledge, good organizational, communication and influencing skills. Analytical and thorough approach to form defensible conclusions from risk assessments. Able to present to and respond effectively to internal and external stakeholders. Team-oriented with strong interpersonal skills, able to calmly manage conflict and pressure in a demanding, high-volume environment. Able to be flexible and capable of prioritizing based on changing internal or external demands. Good computer skills in Microsoft Office including Excel, Word, and PowerPoint.

The System Analyst is responsible for the on-going enhancement and technical support of the existing IT application portfolio in Business Systems Delivery. This individual will also be responsible for all aspects of new systems development as well as implementations. This includes the Planning, Requirements Gathering, Business Analysis, Design, Development, Testing, Training, Implementation, and on-ongoing Technical Support of planned or current systems. This position is also responsible for the day-to-day IT administrative tasks, problem solving, issue resolution and client engagement. This position requires understanding and engagement with IT/OT systems, their supporting infrastructure, and the Cybersecurity principles used to protect them. The selected applicant will be working to support the high availability of all infrastructure within our Data Centers, LAN rooms and Control Centers to deliver essential IT solutions to maintain on-going operations. Required Education/Experience * Bachelor's Degree and a minimum of two (2) years of work experience and demonstrated value-added assignments in multiple organizations. Relevant Work Experience * A minimum of Two (2) years of work experience and demonstrated value-added assignments in multiple organizations, required. * Must have an excellent work ethic, required. * Must have ability to learn new technology as required for the job using documentation and other available resources, required. * Flexibility to work on multiple assignments with changing priorities and stay on schedule/on budget, required. * Must have ability to learn new technology as required for the job using documentation and other available resources, required. * Cyber Security Experience or Certification, preferred. Skills and Abilities * Excellent organizational skills Licenses and Certifications * Driver's License Required Physical Demands * Sit or stand to answer a phone for the duration of the workday * Sit or stand to use a keyboard, mouse, and computer for the duration of the workday Additional Physical Demands * The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. Core Responsibilities * Support the technologies that are used by Con Edison's Electric, Gas and Steam Control Centers. These responsibilities involve software configurations, as well as customizations to enable integrations with critical systems at Con Edison. * Portfolio Scope: Assist in Technology Road mapping to identify business value. Contribute to the deployment and implementation efforts of Control Center systems. Support production resources by troubleshooting and resolving complex system/client issues. Performs other related tasks and assignments as required. * Deliverables: Technical designs, programs, low complexity APIs, unit and system test plans, and user guides. * Business Relationships and Management: Collaborates with subject matter experts to develop deliverables. * Decision Making: Identifies issues, works to develop alternatives. * People Leadership: Works independently on most tasks. Shares information readily. * Operations: Resolves incidents under the direction of the manager or Team Lead. * Performance Improvement: Participates in IT process improvement task implementations. * Communications: Communicates regularly, openly, and honestly with manager, team leads, team members and business partners using appropriate and effective methods. Raises concerns appropriately to mitigate issues. * Perform other related tasks and assignments as assigned.

Analyst II Epic Optime/ Anesthesia Duration: Perm Rate: $115k-$135k Shift: Monday-Friday 9am-5pm (1x a week onsite- Wednesdays) Insight Global's client is seeking an Optime/Anesthesia Analyst II to support perioperative services by optimizing Epic Optime and Anesthesia applications. This role involves analyzing workflows, designing system solutions, and collaborating with clinical teams to deliver technology that aligns with organizational goals. Responsibilities include building, testing, deploying, and maintaining applications; managing change requests; troubleshooting technical issues; and providing on-site support during go-lives and upgrades. Must-Haves: Bachelor's degree Epic Optime and/or Epic Anesthesia certifications 2+ years IT implementation/support experience; 1+ year application experience Strong analytical, communication, and relationship-building skills Proficiency in MS Office Preferred: Clinical licensure or project management certification Experience with Capsule Smartlinx, Steris SPM, MS Visio, and collaboration tools 3+ years in a healthcare environment Hybrid work environment with weekly on-site days and on-call rotation. Apply now to make an impact in surgical technology innovation! $115,000 to $135,000 per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.

This position is a full-time/salaried on-site opportunity based in Hicksville, Long Island. The EPIC System Analyst is responsible for design, build, testing, validation, and ongoing support of EpicCare Ambulatory applications. Perform basic analysis of the daily use and administration of assigned IT system(s). Work closely with Operational counterparts to ensure delivery of expected outcomes. Provide expert and creative solutions to end-user requirements and problems. Test and troubleshoot existing and proposed assigned system(s). Generate reports as requested, including writing specifications for custom reports. Provide support and troubleshooting to end users. Document end-user issues and recommend steps to prevent recurrences. Work collaboratively with other EPIC applications and the Training Team to provide positive outcomes for our end users. Education: • Bachelor's degree preferred, or equivalent experience. Experience: § Requires at least 1+ years of related experience: Ambulatory proficiency/certification required MyChart experience a + Ambulatory orders/order transmittal build knowledge a + Knowledge and Skills: • Possess clinical application knowledge and experience • Positive attitude, detail oriented, self-motivated, critical thinker • Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base • Basic presentation skills • Ability to interact and develop relationships with intra-departmental teams • Effectively communicate in both oral and written form to a widely diverse audience • Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies • Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) • Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight • Excellent customer service skills • Ability to multi-task effectively in a rapidly changing environment