Security Operations Center Analyst
Operations analyst job in Boston, MA
US CITIZENS AND GREEN CARD HOLDERS ONLY
Security Operations Center (SOC) Analyst ($86k)
Shift: Monday-Friday, 3:00 PM - 12:00 AM (EST)
We are seeking a Security Operations Center (SOC) Analyst to join our Information Security team on a second-shift schedule. This role serves as the first line of support for security operations and plays a critical role in maintaining and improving the organization's overall security posture.
The ideal candidate has a background in cybersecurity or IT support, strong analytical skills, and the ability to work independently while collaborating across technical teams. This position also participates in an on-call rotation.
Key Responsibilities
As a SOC Analyst, you will:
Actively hunt for threats, indicators of compromise, and potential data exfiltration
Monitor, analyze, and respond to security incidents and alerts using sound judgment and discretion
Triage and remediate security detections, escalating to Tier 2/3 teams when necessary
Assist Tier 2/3 teams with security changes and routine maintenance activities
Troubleshoot and support security tools including VPN, email security, and endpoint protection platforms
Create, update, and maintain security documentation
Collaborate with Information Security and Information Technology teams to ensure a strong security posture across the organization
Required Skills & Proficiencies
Strong communication skills with the ability to translate security and risk concepts into business-friendly language
Solid understanding of modern security principles, techniques, and protocols
Experience with ticketing systems and cross-team troubleshooting workflows
Working knowledge of security concepts such as:
Web filtering
Firewall management
Least-privilege access
Vulnerability management
Identity and access management (IAM)
Email security
Security risk assessments
Strong critical thinking skills with the ability to make independent, actionable decisions
Qualifications
2+ years of experience in cybersecurity or a related field (or equivalent formal education)
Cybersecurity operations certifications preferred, such as:
CompTIA Security+
ISC2 CC
ISC2 CISSP
Palo Alto Networks PCNSE (or similar)
Schedule & Availability
Must be able to work a pre-scheduled second shift: 3:00 PM - 12:00 AM EST, Monday through Friday
Willingness to participate in an on-call rotation
Compensation & Career Development
This role offers an excellent opportunity for career growth within a collaborative and professional environment. Employees receive a competitive total compensation package, including opportunities for bonuses based on individual performance and organizational profitability.
Benefits
Eligible employees have access to a comprehensive benefits program, including:
Medical, Dental, Vision, Life/AD&D, Long-Term Care, and Disability coverage
Flexible Spending Account (FSA) and Health Savings Account (HSA)
Healthcare Concierge and Advocacy services
Lifestyle Spending Account
Voluntary 401(k) plan and profit sharing
10 paid holidays plus a generous PTO program
Family support benefits, including paid parental leave, fertility benefits, childcare and elder care support
Wellbeing programs, including mental health and employee assistance resources
Retirement planning and consulting
Anniversary bonus program
Professional development opportunities
Transportation and commuter benefits
International travel insurance
Auto, home, and pet insurance options
Prepaid legal insurance
Employee discount programs
Business System Analyst
Operations analyst job in Boston, MA
first PRO is now accepting resumes for a Business Systems Analyst, Treasury & Investment Finance Systems in Boston, MA. This is a direct hire role and onsite 3 days per week.
TECHNOLOGY EXPERIENCE
Experience with treasury management systems such as GTreasury, Kyriba, Bellin, HazelTree, Reval, etc. (required)
Experience configuring or supporting the Salesforce platform (preferred)
Exposure to FX hedging tools such as Kyriba (preferred)
Experience with cash projection and liquidity reporting (preferred)
Understanding of SWIFT messaging (MT messages / ISO 20022 standards) and U.S. payment networks (ABA, ACH) (required)
Experience implementing and maintaining SaaS platforms
Hands-on experience building or maintaining system integrations (APIs)
Familiarity with iPaaS tools such as Workato or Power Automate (preferred)
Experience with business intelligence and reporting tools (Tableau, Power BI)
QUALIFICATIONS
Bachelor's or advanced degree in Computer Science, Information Systems, Finance, or a related discipline
Master's degree with a concentration in Technology or Systems (preferred)
Minimum of 3 years of relevant professional experience
At least 2 years of experience implementing and supporting Treasury or Cash Management solutions
Business Analyst
Operations analyst job in Boston, MA
We're seeking a Business Systems Analyst to provide analytical expertise and support a variety of initiatives within a data operations and technology team. In this role, you will research, elicit, analyze, validate, and document business requirements, ensuring they accurately reflect business needs and stakeholder expectations. You'll also translate business needs into system/application requirements, assist in producing functional requirements for tool development, and collaborate with project managers to manage changes, identify risks, and support feasibility studies and implementations.
Minimum Qualifications:
Knowledge of health care financing concepts and a broad understanding of the health care provider sector
Proven ability to build relationships and work collaboratively while managing scope and expectations
Strong planning, communication, and change management skills
Advanced analytical skills with proficiency in Excel, Tableau, and data visualization tools
Excellent attention to detail and strong interpersonal skills
Nice to Have
Experience with financial documents and financial analysis techniques
Ability to present innovative solutions and “out of the box” thinking
Responsibilities
Research, elicit, analyze, and document business requirements for projects
Translate business needs into system/application requirements and project components
Assist in producing functional requirements for tool development
Collaborate with project managers to manage changes, identify risks, and maintain expectations
Support proposals, feasibility studies, and new business development initiatives
What's In It For You
Weekly paychecks
Opportunity to work on impactful data projects
Collaborative team environment with professional growth potential
EEO Statement:
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Financial Services Business Systems Analyst
Operations analyst job in Boston, MA
Business Systems Analyst
Must Have:
Bachelor's degree or equivalent experience in finance, economics, computer science, or technology related field.
Minimum of 2-5+ years of experience in the financial services industry, ideally supporting buy?side technology.
Possesses solid knowledge of Equity, Fixed Income, and Derivatives asset classes.
Demonstrated strong SQL skills and a solid understanding of investment data.
Proven ability to efficiently utilize resources and communicate with others, both verbally and in writing.
Proven analytical skills and demonstrated ability to make independent decisions.
A firm understanding of systems development lifecycle and Agile framework.
Proven ability to develop creative solutions to meet business needs.
Business Analyst
Operations analyst job in Boston, MA
The Business Analyst can work from either Boston, MA or Springfield, MA office in Hybrid capacity.
As a Business Analyst, you will drive translating business needs into the requirements for Processes and Technology to execute on supporting our customer and employee experiences.
To be successful, you will:
Document business requirements with detailed technical specifications
Understand process flows and ensure interconnectivity of systems and applications
Act as a liaison between Underwriting and other teams and advocate for necessary changes
Translate customer and employee needs into documented, actionable solutions with clear measurement mechanisms in service of business outcomes
Provide proper documentation for the Product team to prioritize features and enhancements against a prioritization framework
Support Business owner, Product Manager and peers to align requirements to roadmaps
Proactively identify opportunities to improve business processes by maintaining a strong knowledge of available and upcoming features delivered by external vendors
Update procedural and processes changes
Ensure development outputs meet business expectations by maintaining strong cross-functional relationships with technical and architecture teams
Keep change management principles in mind, to work with the team to establish launch readiness in response to system and process updates
Work independently and with management on highly visible, divisional/cross-divisional complex products and projects
Be sought as a key resource for documentation of unique or complex business problems
Drive continuous improvement and efficiencies beyond own scope of responsibility
Required Qualifications:
Bachelor's degree
7+ years' experience supporting projects and driving execution of complex technical work
Business Analyst experience for Underwriting systems
Understanding of Waterfall and Agile processes and documentation
Strong requirements documentation skills
Ability to drill down from the big picture to process details
Ability to think strategically
Ability to collaborate across diverse teams and organizations
Preferred Qualifications:
Individual who enjoys solving complex problems and improving team processes
Lide underwriting knowledge
Exposure to customer experience/user experience practices
Proven ability to partner with cross-functional teams to design, configure, test, and deploy
Demonstrated ability to adapt to changing business priorities
Experience with additional requirements tools including JIRA and Confluence
Information Technology Project Analyst
Operations analyst job in Marlborough, MA
MUST HAVES:
At least 3+ years of proven experience managing IT projects and working cross-functionally with technical teams
Proficiency with Power BI and Power Automate required
Working knowledge of SQL Server and database structures required
Key Responsibilities
Manage IT and business automation projects from planning through implementation
Work directly with clients and internal stakeholders to define project goals, gather requirements, and ensure successful outcomes
Develop business process automation using Microsoft tools including Power Automate, SharePoint, Lists, and Power Apps
Create and maintain reports and dashboards in Power BI and Microsoft Fabric
Oversee and support database-related work, ensuring proper design, data integrity, and relational structure
Apply AI fundamentals to improve workflows and analytics
Oversee project timelines, budgets, and communications
Application Analyst
Operations analyst job in Boston, MA
We are currently partnered with an Ivy-league University in Boston, MA looking to add an Application Analyst to their team on a hybrid basis. Local candidates only.
This is an initial 6-month contract on W2 with the potential to extend, eligible for full benefits.
Responsibilities:
Diagnose, escalate and resolve software incidents for vendor-based and custom developed applications such as Microsoft 365 Exchange, Teams, Slack, and Zoom
Participate in projects providing subject matter and technical expertise on applications
Configure applications to match business needs
Draft and update use case and technical documentation as needed
Create troubleshooting guides and knowledge articles
Complete other responsibilities as assigned
Qualifications:
At least 2 years' progressively responsible experience as an application administrator or in a technical support role is required
Bachelor's degree in computer science, technology, management information systems, computer engineering, or similar field
Experience administering, configuring, and maintaining Microsoft 365 applications
Experience with the administration and support of Microsoft M365 collaboration suite
Developing and implementing workflows using Power Automate
Advanced Microsoft Exchange mailbox administration
Demonstrated experience troubleshooting mail flow problems
Experience with creation of scripts in PowerShell
Demonstrated solution design using both technical and business process approaches is preferred
Experience with custom developed applications and the software development life cycle is preferred
Experience leveraging APIs, reporting, and data analytics is preferred
Talent Operations Coordinator
Operations analyst job in Boston, MA
Pay Rate: 21-23 per hour
Local to Boston - Hybrid role - Somerville, MA 02145
3 month contract to start through Randstad
Reporting to the New Hire Experience Manager, the Talent Operations Coordinator is responsible for owning the candidate experience throughout the pre-boarding process for both internal and external associates. The Talent Operations Coordinator will provide excellent candidate experience and be responsible the pre-boarding of all associates, including obtaining required forms, scheduling occupational health and I-9 appointments ensuring completion of all pre-boarding requirements including background, compliance, reference checks and, set up of systems access.
Principal duties and accountabilities
Provide exceptional customer service to candidates, hiring managers, and recruiters throughout the pre- boarding process
Lead the new hire pre-boarding process (accepted offer through New Employee Orientation)
Communicate via email, phone, or in person with newly hired employees to ensure successful completion of all required pre-employment requirements including I-9, Occupational Health Clearance, background,
compliance, and reference checks.
Set up new employees in HRIS system(s)
Run and create reports in the Applicant Tracking System.
Continuously identify and implement ways to improve the pre-boarding experience.
Partner with team leadership on strategic projects as they arise
Qualifications
Bachelor's Degree or relevant work experience
Experience or strong interest in a career in Human Resources
Experience with an Applicant Tracking System (Taleo, Workday, PeopleSoft)
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook
Skills, Abilities, and Competencies
Strong customer service experience
Ability to work independently with little day-to-day supervision
Excellent communication abilities - written/verbal
Experience handling high-volume and multiple tasks in a fast-paced environment
Strong organizational skills and detail-oriented
Demonstrated problem-solving skills
Ability to manage sensitive and confidential information
Team player in a high-volume and fast-paced environment
Contract Business Analyst
Operations analyst job in Waltham, MA
We are currently recruiting a Business Analyst for a contract position located in Waltham, MA. This is a 6-month onsite contract position. Must have at least 10 years of experience. Competitive rate. Skills: EMS(Power Flow, State Estimator, Contingency Analysis, OPF ), SCADA , MS PowerPoint Digital : SCADA Security
Job Description
• EMS application engineering
• Strong knowledge of Power Flow, State Estimator, Contingency Analysis, OPF etc.
• Strong analytical and communication skills.
• Working knowledge of Software development methodologies like waterfall, Agile
• Ability to understand Business requirement and Business Requirements mapping to functional design
• Ability to validate alignment of Data, Integration and test requirements
• Strong Understanding of Network Topology build requirements
• Understanding of integration technologies used in SCADA/EMS/DMS space.
• Ability to work in an Onshore/Offshore global delivery model.
Provide domain expertise for EMS application engineering
• Strong knowledge of Power Flow, State Estimator, Contingency Analysis, OPF etc.
• Understands EMS application architecture and security.
• Work with Business to understand functional issues and solve the same by providing workaround
• Sort out Data issues or RTU communication issues
• Provide timely incident resolution
• Having strong knowledge of Network models and databases
• Experience working in Transmission and Distribution domain of Utilities
• Create databases and displays for new IEDs/ ICCP data
• Experience with multiple products in the market will be an advantage such as GE, Hitachi, OSII, SE
• Experience in DERMS applications will be an advantage
• It is an advantage if candidate is NERC certified
Operations Analyst Full-Time - Summer 2026 Start Date
Operations analyst job in Boston, MA
Start Dates: June & July 2026 is $80,000 plus a joining bonus of $5,000 This is a Boston based opportunity with a 4 day in office expectation (Monday - Thursday) with 1 day remote (Friday) At this time, Wayfair will not sponsor applicants for employment authorization for this position for the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN
Who We Are:
At Wayfair, we support upcoming graduates in launching their careers in e-commerce and technology. With endless opportunities across technology, commercial, operations, marketing, and finance - there is a path for everyone. As a full-time employee, you'll be challenged to solve complex problems and build solutions to company-wide initiatives.
Wayfair's Operations organization is revolutionizing the customer experience through the development of a proprietary logistics network and optimization platform that manages the end-to-end supply chain from overseas factories to customer's front doors. This team works directly with suppliers, vendors, and customers to provide new levels of efficiency and performance. They also interact internally with Product, Engineering and Business Intelligence teams to generate the core analytical insights that enable Wayfair to tackle transportation, warehousing, and delivery challenges. As an Operations Analyst, you'll develop and execute strategies that generate competitive advantage for Wayfair, and the results of your findings will improve the day-to-day efficiency of a complex and sophisticated global supply chain.
What You'll Do:
* Leverage data to analyze the Operations organization and develop business cases for strategic initiatives that drive speed, reliability, and cost reduction throughout our supply chain
* Create cross-functional partnerships throughout Operations and other areas of the business to solve problems and innovate tools and processes
* Build strong relationships and collaborate with suppliers, carriers, and field teams to improve operational performance that can scale with Wayfair's continued growth
* Work effectively with peers and managers by demonstrating high quality communication and teamwork
* Develop dashboards and reports in Gsheets or Looker Data Studio to present your findings in a clean digestible format and increase visibility
What You'll Need:
Basic Qualifications:
* Currently pursuing a Bachelors in a relevant discipline such as Analytics, Supply Chain, Business Operations with the expectation that degree will be obtained by Spring 2026
* Minimum GPA of 3.0
* Authorization to work in the United States without visa sponsorship by Wayfair now or in the future. Visa sponsorship includes the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN
* Proficient in Microsoft Excel/Google Sheets and SQL or Google Big Query (GBQ)
* Comfort with 5-15% travel for this role as needed
Preferred Qualifications:
* Strong consultative skills: ability to work effectively and persuasively with a highly cross- functional group of business partners
* Strong business acumen: ability to understand how various parts of the business interact; can identify and approach problems from a customer or supplier perspective
* Exceptional analytical and quantitative problem-solving skills: excited about working with and synthesizing big data into actionable insights; comfortable using data software to conduct analyses and synthesize findings
* Excellent written and verbal communication skills: ability to summarize and share results with key stakeholders
* Strong comfort level and appetite to use AI in daily workflow
Why You'll Love Wayfair:
Benefits & Perks:
* Full health benefits available (Medical, Dental, Vision, HSA/FSA) on day one for eligible employees.
* No-cost access to 2nd.MD, a virtual expert medical consultation and navigation service.
* Global Traveler Health Insurance through GeoBlue.
* 24/7 access to mental, financial, physical and emotional wellbeing support, plus an enhanced offering of therapy and coaching.
* Automatic enrollment into Basic Life and Accidental Death & Disability Insurance.
* 401(k) matching with immediate vesting.
* Paid Parental Leave, Surrogacy & Adoption Reimbursement and Caregiver Services.
* Tuition Reimbursement.
* Wayfair Employee Discount.
* Gym/Fitness Discounts (including Peloton, Wellhub and varying regional memberships).
* Exclusive access to thousands of perks & discounts through BenefitHub.
* Yearly match up to $500 for personal donations made by employees to registered 501(c)(3) nonprofits.
Purpose & Inclusion at Wayfair:
At Wayfair, we pride ourselves on fostering an environment where every individual experiences a fair and equitable employee journey. We are committed to developing targeted resources that raise awareness around inclusion and eliminate barriers, ensuring Wayfair provides a fair and inclusive workplace experience for everyone.
Social Impact & Responsibility:
At Wayfair, we focus on helping people on their journey to home - specifically those who have lost their way from home. We do this by leveraging our best assets, such as collaborating with leading nonprofit organizations, coordinating in-kind product donations, empowering our employees to get involved through paid volunteer time off programs, and encouraging our customers to donate. This multi-faceted approach allows us to support communities in need in authentic ways that align with Wayfair's broader mission of helping everyone, anywhere create their sense of home.
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
Need Technical Assistance?
For more information about applying for a career at wayfair, visit our FAQ page here.
About Wayfair Inc.
Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (***************************************** If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at *********************************.
Easy ApplyOperations Analyst - Portfolio Control
Operations analyst job in Boston, MA
Acadian Asset Management is a global, systematic investment manager at the forefront of data-driven investing since 1986. Headquartered in Boston, with locations in Singapore, London, and Sydney, we manage over $120 billion on behalf of leading institutions worldwide-including pension funds, endowments, foundations, and sovereign wealth funds. We harness advanced technology, rich datasets, and multidisciplinary expertise to help clients navigate complex markets and uncover insights that may be overlooked by traditional approaches.
What sets Acadian apart is our people. We foster a collaborative, intellectually curious environment where ideas are tested, diverse perspectives are welcomed, and innovation thrives. We're united by a shared purpose: delivering effective client outcomes and supporting one another in work that's both challenging and rewarding. We offer a flexible hybrid work environment, strong benefits, and a casual but focused office culture-all designed to support the meaningful, collaborative work that defines Acadian.
Position Overview:
The role is in the Portfolio Control team within the Investment Operations department, responsible for all aspects of fund-operations oversight, fund administration, portfolio accounting, account onboarding/startup, tax reporting, market documentation, and proxy voting for client assets under management at Acadian Asset Management LLC. Acadian supports a hybrid work environment; employees are on-site in the Boston office 3 days a week.
What You'll Do:
* Fund Oversight - Oversee portfolio accounting, custody, and middle-office functions. Ensure the accuracy of market values and review performance. Foster strong relationships with custodians, the middle office, and brokers to ensure proper attention to and maintenance of client accounts. Reconcile proxy-voting reports and address inquiries from external and internal parties.
* New Account Startup/Onboarding - Prepare documentation to complete custodian welcome packages, complete internal system setups, and act as a liaison between stakeholders.
* Fund Administration- Oversee fund payments, process invoices, set budgets, and handle daily accruals. Prepare regulatory, compliance, and tax filings; research and resolve breaches. Collaborate with external auditors and banks to finalize audited financial statements.
* Market Documentation - Open markets for funds and maintain all local market/compliance documentation throughout the life of the fund.
* Tax Reporting - Respond to client inquiries regarding taxes; facilitate K-1 and Canadian tax filings, Form 5500, and other tax reporting.
* Operational Strategy - Identify and implement strategies to optimize costs, enhance efficiency, and deliver value across the firm. Continuously assess and strengthen operational processes, controls, and governance.
We're Looking for Teammates With:
* Bachelor's degree with strong academic performance.
* At least 2 years of relevant experience in the investment industry.
* Strong organizational, interpersonal, and analytical skills with a proven ability to manage multiple priorities across daily tasks and long-term projects.
* Self-starter; highly motivated and driven individual with a strong work ethic and integrity.
* Ability to work flexible hours, as required.
* Understanding of international market documentation, trading requirements, tax and audit principles, and account-onboarding processes.
* Proficiency in advanced Excel functions (VLOOKUP, PivotTables); experience with SQL and CRM platforms (e.g., Salesforce).
* Experience with U.S. and Canadian tax reporting (e.g., K-1s, T3s) and audited financial statements.
The base salary range for this role is $60,000- $75,000 per year. Actual compensation will be determined based on a candidate's skills, qualifications, and relevant experience. In addition to base pay, this position may be eligible for discretionary incentive compensation and includes participation in Acadian's comprehensive benefits program, which includes health, retirement, and wellness offerings.
To apply for this position or view Acadian's open roles, please visit the Careers section of our website at: ******************************************************* We will contact only selected candidates. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at ****************************.
Acadian Asset Management LLC is committed to providing equal employment opportunity to all employees and applicants. No employee or applicant shall be discriminated against on the basis of gender, race, creed, color, sex, age, national origin, marital status, pregnancy or parenthood, veteran status, citizenship status, disability, gender identity, or sexual orientation.
Auto-ApplyRevenue Operations Analyst
Operations analyst job in Pawtucket, RI
Who We Are
Who We Are:
At Encore Fire Protection, we are proud to be the East Coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana Our team of more than 2,400 dedicated employees provides innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and property every day.
Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety.
Our mission?
To be the best fire protection company the industry has ever seen.
The Opportunity:
A fire protection company leading the charge in RevOps? Even our VP of Revenue Operations didn't believe it before he joined our team, but that's exactly what's happening here. Backed by private equity, Encore is redefining what's possible by applying data-driven sales strategy and modern operational rigor to an industry built on trust, service, and safety.
We're looking for a Revenue Operations Analyst to help us take this transformation even further. In this role, you'll design tools, insights, and processes that empower our sales teams to work smarter, close faster, and scale sustainably. You'll turn raw data into meaningful direction by streamlining CRM workflows, tracking performance, and helping leaders make smarter, faster decisions.
This role sits at the intersection of data, process, and people. You'll collaborate across Sales, Finance, and Operations to bridge strategy with execution - ensuring every part of our go-to-market engine runs seamlessly. If you're passionate about using analytics to accelerate growth, and love the idea of bringing cutting-edge RevOps thinking to a company you'd never expect, this is your chance to make an outsized impact.
What You'll Do:
Partner with Sales, Finance, and Operations teams to analyze revenue trends, pricing, and performance metrics.
Build and maintain dashboards and models that turn complex data into clear, actionable insights.
Support forecasting, pipeline management, and KPI tracking to give leaders better visibility into performance.
Identify process gaps and inefficiencies, then collaborate cross-functionally to design scalable, data-driven solutions.
Validate and combine data from multiple systems including financial, CRM, and operational sources to ensure accuracy and consistency.
Translate analysis into meaningful recommendations that help drive smarter business decisions.
Lead through influence by explaining the “why” behind process changes and helping teams adopt new ways of working.
Partner directly with the VP of Revenue Operations on key initiatives and the broader RevOps roadmap.
Handle ad hoc data requests with curiosity and attention to detail.
What You Bring:
Bachelor's degree in Business, Finance, Economics, Data Analytics, or a related field.
3-5 years of experience in an analytics or operations role such as Revenue Ops, Sales Ops, FP&A, or Business Intelligence.
Advanced Excel skills including formulas, pivots, and data modeling.
Proficiency in Power BI, Tableau, or another data visualization platform.
SQL or Python experience is a plus, especially for data modeling or optimization.
Experience working with data from multiple sources such as CRM, ERP, and finance systems.
Strong project management and prioritization skills with the ability to balance multiple initiatives at once.
Clear and confident communication skills with the ability to make data easy to understand for any audience.
A curious, collaborative, and accountable mindset. You enjoy solving problems with people, not just for them.
You Might Be a Great Fit If You...
Have a background in data or business intelligence but want to get closer to the commercial side of the business.
Have experience in Sales or Financial Operations and enjoy working cross-functionally.
Like the mix of building dashboards and influencing the people who use them.
Know how to connect the dots between data and decisions and can explain the “why” behind the numbers.
What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect:
Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.
Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it.
Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow.
Tools for Success: Access to leading-edge web-based productivity tools.
Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy.
Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind.
Encore Fire Protection is an Equal Opportunity Employer.
Encore Fire Protection is an E-Verify Employer.
As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
#LI-EH1
Auto-ApplyService Operations Analyst
Operations analyst job in Boston, MA
CMIT Solutions of Boston/Cambridge is the premier IT services franchise in the US. Our goal is to be the
preferred IT business partner of small to medium sized businesses
by offering technical leadership and services to our customers with a focus on providing innovative solutions and delivering exceptional customer service.
The Service Operations Analyst provides administrative support across departments to ensure efficient operations and timely task execution. This role demands strong organizational skills, attention to detail, and adaptability in a fast-paced environment. Acting as a key operational link, the position supports leadership and teams through coordination of administrative, reporting, and compliance activities, enabling informed decisions and streamlined business processes.
Core Duties:
Operational Support & Coordination:
Act as a central resource for managers and teams, facilitating workflows and ensuring timely delivery of organizational priorities.
Performance Monitoring & Insights:
Oversee the collection, review, and interpretation of service performance data and executive-level reporting to identify trends, gaps, and opportunities for improvement.
Compliance & Audit Readiness:
Support regulatory and vendor audit processes through accurate data collection and documentation, maintaining organizational compliance standards.
Information Management & Communication:
Manage the distribution of critical communications and reports, ensuring stakeholders receive accurate and timely information.
Leadership Engagement:
Prepare agendas, summaries, and briefing materials for executive meetings, contributing to strategic alignment and informed leadership discussions.
Responsibilities:
Administrative Support
Serve as the primary point of contact for general administrative needs across departments.
Manage calendars, schedule meetings, and coordinate logistics for leadership and team activities.
Maintain organized records and documentation for easy retrieval and compliance.
Reporting & Data Management
Compile and review executive summary reports and service performance metrics.
Track and analyze Service Desk utilization and satisfaction survey results.
Prepare dashboards or summaries for leadership to support data-driven decisions.
Compliance & Audit Preparation
Collect and validate data for property vendor audits and other compliance requirements.
Ensure timely and accurate submission of audit-related documentation.
Communication & Information Distribution
Assemble and distribute monthly communications, reports, and updates to stakeholders.
Maintain version control and ensure clarity in all distributed materials.
Meeting Coordination
Prepare agendas, briefing materials, and follow-up documentation for leadership meetings.
Support meeting logistics and ensure alignment with organizational priorities.
Experience & Skills Requirements:
Proven ability to manage operational support functions in a fast-paced environment.
Strong organizational and time-management skills with attention to detail.
Experience in compiling, analyzing, and interpreting performance data and executive-level reports.
Ability to coordinate cross-functional activities and maintain compliance documentation.
Excellent written and verbal communication skills for preparing reports and executive summaries.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with data visualization tools.
Qualifications:
Bachelors degree in information systems or a related field, or equivalent work experience, plus 3+ years of relevant experience.
Preferred Skills:
Experience with Service Desk platforms (e.g., AutoTask, ConnectWise, ServiceNow) and reporting tools.
Knowledge of audit processes and vendor compliance requirements.
Ability to adapt to evolving responsibilities and contribute to process improvement initiatives.
Data Operations Analyst II
Operations analyst job in Boston, MA
Turn complex geospatial data into actionable grid intelligence that enables affordable, reliable power. We are seeking a Data Operations Analyst II to join our customer-oriented team. This role bridges technical data analysis with operational execution, ensuring accuracy, quality, and scalability. You will work cross-functionally with Solutions Engineering, Operations, and Client Success teams to process 3D and GIS datasets, establish and refine data workflows, and support the seamless integration of data into customer-facing solutions. This position is ideal for someone who thrives at the intersection of data precision, process optimization, and real-world energy infrastructure. Join us at LineVision, Built In Boston's Best Places to Work 3 years running!
What will you do?
Core Responsibilities and Key Performance Objectives
* Process and validate geospatial datasets including GIS, PLS-CADD, KMZ, and related file formats using AI-powered tools for initial processing and anomaly detection, with human oversight ensuring accuracy, consistency, and completeness.
* Drive automation of routine data ingestion processes, validation checks, and standardized reporting.
* Standardize and document workflows, including data quality checks and repeatable data-handling SOPs.
* Work with internal development teams to drive process improvement and tool development as needed to support this role.
* Coordinate with internal and external stakeholders for initial data acquisition and establish ongoing processes to track changes to data over time with customers.
Within the first 3 months:
* Gain a strong understanding of onboarding workflows and deployment processes.
* Establish working relationships with internal and external stakeholders.
* Take ownership of specific data processing workflows, ensuring error-free and timely execution.
Within the first 6 months:
* Collaborate with Data Operations, Solutions Engineering, and Client Success teams to align data processes with hardware deployment and customer onboarding.
* Serve as a technical liaison, communicating findings and data insights clearly to technical and non-technical stakeholders.
Within the first year:
* Become a subject matter expert in geospatial data workflows, mentoring teammates, and identifying opportunities for automation and improvement.
* Lead continuous improvements in data integrity, repeatability, and process scalability.
* Support the development of structured playbooks that align data handling with field deployments.
How to succeed in this role
Key Competencies
* Attention to Detail: Consistently delivers accurate, error-free work through thorough verification and systematic review. Excels at catching subtle discrepancies, maintaining data quality standards, and ensuring precision across all deliverables.
* Critical Thinking: Strong ability to spot inconsistencies, gaps, and anomalies in datasets and processes.
* Delivering Innovative Solutions: Proficiency with AI tools for accelerating data analysis and workflow automation, combined with the judgment to know when human expertise is essential.
* Taking Ownership: Structured approach to documenting, refining, and enforcing standardized workflows.
* Stakeholder Management: Comfort working with operations, engineering, and client-facing teams to ensure smooth project execution.
Essential Skills
* Practical experience applying AI/ML platforms to streamline data processing tasks, alongside proficiency with spatial data formats like KMZ and shapefiles, and traditional GIS tools.
* Strong organizational and documentation abilities to build scalable SOPs.
* Excellent communication skills to translate technical insights into actionable recommendations.
What Sets the Best Candidates Apart
* Demonstrated ability to integrate AI capabilities into data workflows while maintaining the precision and accountability standards required for utility-grade infrastructure projects.
* Experience in utility, energy, or infrastructure sectors involving spatial datasets.
* Experience with transmission line design principles and working with PLS-CADD data structures and outputs.
* Ability to balance hands-on data processing with long-term process optimization.
Reporting & Team Structure
* Reports to VP, Operations within the Operations and Technical organization.
* Collaborates closely with Data Operations, Solutions Engineering, and Client Success teams.
Interview Process
* Apply Online.
* Round 1: Phone screen (Recruiter)
* Round 2: Hiring Manager Interview
* Round 3: Panel Interviews
* Panel 1: Technical competency & experience
* Panel 2: Teamwork, culture fit, and customer presence
* Final Round: Leadership Team & Hiring Manager Sign-Off
What does joining LineVision mean for you?
* Impact. Your talent, time, and energy will critically impact our success in accelerating our mission of providing utilities with grid intelligence to enable affordable, reliable power.
* Ownership. You will hold broad responsibilities with high autonomy and trust in a communicative, collaborative, and fast-paced environment.
* Flexibility. You will be empowered to maintain work-life balance with trust-based PTO and a flexible hybrid work schedule.
* Real World Innovation. You will join a motivated and high-performing team working with cutting edge, patented technology to help solve key obstacles to meet the demands of an AI-powered future.
Who we are…
LineVision is a grid-enhancing technology company enabling electric utilities to deliver affordable, reliable power and accelerate the electrification of the global economy. Our grid intelligence platform delivers the most accurate, network-wide dynamic line ratings and enables safer, more reliable grid operations with a combination of optical sensors and advanced environmental modeling. LineVision's global customer base includes eight of the ten largest US utilities, including National Grid, Southern Company, and Exelon.
We are LineVisionaries:
* We are Innovators: we light the way with tenacious creativity and do good work.
* We are Empowered: With high trust and high autonomy, the floor is yours, and the opportunity is ours.
* We are Welcoming: Come as you are, our doors are open. We are better together.
* We are Trusted Partners: We elevate our customer champions through shared thought leadership. We deliver on commitments.
* We are All In: We are building a community of passionate individuals who want to dent the universe.
At LineVision there's no such thing as a "perfect" candidate. We are looking for exceptional people who want to make a positive impact through their work and facilitate an organization where everyone can thrive. So whatever background you bring with you, please apply if this role would make you excited to come to work every day.
Meet our team, and understand our mission: **************************************
SharePoint Operations Support
Operations analyst job in Billerica, MA
US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************
We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.
Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.
Job Description
Job Title: SharePoint Operations Support
Location: Billerica, MA
Duration: 6+ Months Contract
Description Of Services
• Conduct software deployments using customized processes, and configuration management controlled methodologies in accordance with bi weekly deployment process
• Automate and enhance deployment processes
• Work with the team to implement a DevOps methodology and mindset
• Support the installation, configuration, security, operation, and maintenance of all web application, and software related to IIS/SharePoint/Project environments.
• Perform typical application delivery activities to Microsoft Internet Information Server, Microsoft SharePoint Server and Microsoft SQL Server environments including daily monitoring, troubleshooting and performance analysis.
• Skills in Office 365 (Administration, Implementation, Exchange, Skype, Outlook) Two years with Office 365 with migration experience
• Knowledge and in depth experience with Application Lifecycle Management
• Support Team Foundation server installation, configuration, enhancements, monitoring, best practices and governance
• Provide assistance with Team Foundation Server Consolidation effort, this includes migration and content restructuring
Qualifications
Deliverables
• Minimum of 3+ years Microsoft Office SharePoint Server 2010/2007, along with corresponding Windows SharePoint Services (WSS) versions, Team Foundation Server (Project Server a plus)
• Minimum of 2+ years' experience with Windows PowerShell
• Minimum of 2 years' experience with Microsoft SharePoint 2013
• Expert level of experience with Microsoft Windows OS
• Medium level of experience with Active Directory, DNS, IIS, SSL, SMTP, LDAP and NLB (or other load-balancing technologies)
• Ability to troubleshoot server and farm installations, including web.config, SharePoint Logs, SQL Logs, SQL Profiler
• Experience utilizing environment performance and capacity management, including SAN IO distribution, LUN definitions, and backups.
• Experience with Quest Tools for SQL Server, and VMware (ESX, ESXi, vRanger)
• Ability to work independently (self-starter) as well as play various implementation roles within project teams
• Experience with automating Password Changes across all aspects of Microsoft Stack
• Strong inter-personal and communication skills
• Excellent written and oral communication skills, good organizational skills
Preferred Experience:
• Experience with Office 365 migration
• Experience using Visual Studio
• Experience with Microsoft System Center Suite 2012
• Experience with Group Managed Service Accounts
• Experience with Enterprise Random Password Manage
• Experience with Microsoft SQL Server
• Experience with working with DMZs and SAZs
• Experience with Automated deployment tools (Release Management, Octopus Deploy a plus)
Additional Information
Regards,
Omer.
**************
Operations Analyst Iii-Rc3
Operations analyst job in Newport, RI
Operations research analysts help determine better ways to coordinate and manage large organizations that require the effective use of money, materials, equipment, and people. This is accomplished by applying analytical methods from mathematics, science, and engineering. Operations research analysts may be concerned with diverse issues such as top-level strategy, planning, forecasting, resource allocation, performance measurement, scheduling, the design of production facilities and systems, supply chain management, pricing, transportation and distribution, and the analysis of large databases.
Analysts gather information, then select the most appropriate analytical technique. Analysts can use any of several techniques, including simulation, linear and nonlinear programming, dynamic programming, queuing and other stochastic-process models, and the analytic hierarchy process. Most techniques involve the construction of mathematical models that attempt to describe the system being studied. The use of models enables the analyst to assign values to the different components and clarify the relationships among them. The values can be altered to examine what may happen to the system under different circumstances
Requirements
Education:
Bachelor's level degree in an Engineering discipline, Physics, Education or Mathematics and a Master's level degree in Operations Research or Mathematics
Experience:
10 years professional experience in operations research. Undersea Sensors, Acoustic Analyst Intelligence, Operational tactical Submarine experience ASW/ASUW
Equal Employment Opportunity Statement:
McLaughlin Research Corporation is an Equal Opportunity and Affirmative Action Employer. It is our policy to recruit, hire, promote, and train for all positions without regard to age, race, creed, religion, national origin, gender identity, marital status, sexual orientation, family responsibilities, pregnancy, minorities, genetic information, status as a person with a disability, amnesty or status as a protected veteran, and to base all such decisions upon the individual's qualifications and ability to perform the work assigned, consistent with contractual requirements and all federal, state and, local laws.
EEO is the Law:
Applicants and employees are protected under Federal law from discrimination.
Support Operations Analyst
Operations analyst job in Watertown Town, MA
The Company:We understand that general purpose and generally intelligent robots are going to be built in our lifetimes. Not content to sit on the sidelines, we work efficiently towards this goal by combining human and artificial intelligence into something greater than the sum of its parts - a Tutor Intelligence.Founded by MIT alumni and backed by the best investors in AI and robotics, Tutor is building the world's largest fleet of generally capable robot workers for American factories and warehouses.
Job Summary:We're hiring a Support Operations Analyst to strengthen our operational backbone by improving the systems, data, and processes that power our robot operations and customer support teams. You'll work closely with the Support Manager and Engineering to ensure we have accurate metrics, efficient playbooks, and smooth incident-handling workflows across all shifts and sites.
This is a data-driven, high-impact role for someone who thrives on operational clarity. You'll build dashboards, monitor key performance indicators, investigate recurring issues, and help design better processes for our remote and on-site operator teams. Your work will directly shape how we deliver reliable, 24/7 robot operations and world-class service to our customers.Responsibilities
Build and maintain dashboards and reports to track uptime, incident rates, labeling throughput, and team performance
Analyze operational data to identify patterns, bottlenecks, and improvement opportunities
Collaborate with Engineering to triage and document recurring system issues, coordinate fixes, and validate resolutions
Maintain and improve playbooks, process documentation, and alerting workflows for operators and leads
Support ongoing experiments and process changes by defining metrics, tracking outcomes, and reporting results
Provide operational insights to leadership for forecasting, staffing, and prioritization decisions
Partner with the Service & Support Operations Manager to ensure consistent coverage, process adherence, and data integrity across teams and time zones
Requirements
2+ years experience in support operations, data operations, trust & safety, or similar high-volume operational environments
Proficiency with SQL and Excel/Google Sheets for querying and analyzing operational data
Experience building dashboards and visualizations in tools such as Looker, Tableau, or Metabase
Strong understanding of process design, documentation, and continuous improvement principles
Comfortable collaborating across teams, especially with Engineering and frontline operations staff
Excellent written and verbal communication skills, with attention to clarity and precision
Highly organized, self-directed, and motivated to improve systems without being asked
Nice to Have
Experience in 24/7 operations, incident response, or alert-driven workflows
Familiarity with automation tools (e.g. Zapier, Airflow, internal scripting)
Background in robotics, logistics, or manufacturing environments
Tutor offers competitive benefits including fully employer-covered health and dental insurance, a managed 401(k), and regular in-office meals. We host social events and maintain a collaborative, low-ego work culture where people are trusted to take ownership and solve real problems. Tutor is an equal opportunity employer and welcomes applicants from all backgrounds.
Auto-ApplyWholesale Data Operations Analyst
Operations analyst job in Boston, MA
You were that kid who signed up for the extra math class and, as you grew, Excel became your favorite playground. You became the one-person Genius Bar for friends, family, and everyone lucky enough to have you on their team. You're that special someone who can analyze, aggregate, and transform messy inputs into clear, useful insights. You devour data before breakfast, speaks fluent spreadsheet, and calmly fix things while everyone else says, “Wait…how did you do that?”
Just as important, you bring optimism, curiosity, and a collaborative spirit. You enjoy partnering with teammates, translating numbers into stories everyone can understand, and tackling challenges with a “we've got this” mindset. If you're highly analytical, obsessed with efficiency, and get an unreasonable amount of joy from a perfectly built model, this might be your dream job.
We want to get to know you.
YOUR OBJECTIVE
You organize and track key deliverables to keep wholesale operations running smoothly
You use data and analytics to improve account performance
You communicate clearly with partners to resolve issues and keep projects on track
Your Experience and Qualifications:
You use Excel at an expert level
You create and maintain Power BI dashboards
You analyze and solve problems using data
You communicate and work well with cross-functional teams
You learn new systems and processes as needed
IMPORTANT DETAILS
This role is hybrid, and you'll be working with our team in person on Wednesdays and Thursdays, from Boston, MA, or Hudson, NH (your choice)
This application requires a significant commitment to answering specific questions. You may want to compose your answers outside of this app and paste them once you're satisfied with your composition, spelling, grammar, and tone. We can't consider incomplete applications.
Our market-based compensation strategy determines base pay for our jobs. You can use any of the publicly available tools to predict what you might earn here. All permanent roles are eligible for an annual bonus based on company performance, to which you will make a significant contribution.
Everyone who applies will get a response from a human. Although we love and use AI regularly, you're about to put a lot of heart and skill into this application and deserve a human response. You'll get one. If you don't answer the questions or meet the requirements below, you'll get a swift and kind rejection.
Pay Transparency:
We post our jobs on a collection of sites. Not all of them portray accurate information about our compensation ranges. For years, we've used a market-based approach to determine starting pay for all roles at Life is Good. We encourage you to explore reputable salary calculators like Salary.co
m
or PayScale, and, using accurate data for the apparel industry, this job (from the job description), our company size (under 300 people), location, and the required experience for this role, you will see the pay range for this role.
Requirements
Essential Duties and Responsibilities
Develop Excel models that deliver insight from analizing product categories and sales performance
Help team members make better decisions by building and maintaining Power BI dashboards that visualize wholesale revenue and trends
Create clarity and confidence through integrating data from SAP, NuOrder, and other sources
Analyze sales, inventory, and profitability data for key accounts
Aggregate and analyze sell-through data from SPS Commerce and retail partners
Prepare and distribute regular status reports to stakeholders
Ensure data validation and integrity across PLM, SAP, and NuOrder systems
Own wholesale calendarization, aligning key milestones with cross-functional partners
Track sample progress, seasonal deliverables, and communicate status updates
Your Personal Attributes
You are a rational optimist who brings curiosity, creativity, and a problem-solving mindset to everything you do
You learn quickly and apply new knowledge with confidence and agility
You are organized and know how to determine which details matter most
You work well both independently and as part of a team - knowing when to lead and when to listen
You're solutions-oriented - you bring thoughtful ideas forward and look for opportunities in every obstacle
You're energized by helping others succeed and contributing to a shared mission
You communicate clearly, simply, and succinctly, in ways that help others connect
You adapt easily to changing priorities and can help others do the same
You're friendly, hardworking, accessible, and bring positive energy to every interaction
YOU'LL KNOW YOU'RE SUCCESSFUL WHEN
You achieve your annual goals and help your team achieve theirs
You are considered a cultural asset at Life is Good
You keep wholesale operations and projects on track
You deliver accurate, actionable data and insights to stakeholders
You improve account performance through analytics
Benefits
We are located in the innovative and thriving Fort Point neighborhood. Our community is full of green space, outstanding food, and entertainment options. We offer comprehensive Medical, Dental, Vision, Flexible Spending Accounts, Transit or Parking Reimbursement Accounts, Life, AD&D, Short, and Long-Term Disability, 401(k) with a match, Paid Time Off, 10 paid holidays, Good Vibes Time (we pay you to volunteer for the non-profit cause of your choice) and Family Time. And we have dogs that like to play.
You'll contribute to helping kids heal from trauma as we serve our social mission, The Playmaker Project.
Life is Good is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, religion, national origin, ancestry, sex, age, mental or physical disability, pregnancy, sexual orientation, gender orientation, or expression, marital status or veteran status, or any other legally protected characteristic under applicable federal or state law.
Auto-ApplyProduct Operations Analyst, Risk
Operations analyst job in Boston, MA
Title: Product Operations Analyst, Risk
As a Product Analyst at Flexcar, you will play a crucial role in evaluating the effectiveness of technological products and policies developed by the Risk team. In addition, you will be empowered to use data-driven analysis to identify areas of opportunity and work cross-functionally to prioritize and implement new features and policies. The ideal candidate is ready to organize and tell stories with Flexcar data, work closely alongside the Product team, and quickly identify gaps in existing processes.
At Flexcar, the Risk team uses a combination of software & operations to manage account verification, ID verification, KYC, credit risk, fraud, payments, insurance, accidents, and more. We need a proactive Product Analyst to monitor performance across these vectors, help us build out new and innovative solutions, and be a source of truth for how our risk metrics are performing week to week. This is a dynamic role that will range from deep data analysis to influencing key policy decisions, to helping the Product and Engineering teams build the next wave of Flexcar features.
What You'll Do:
Own the analysis of Risk key metrics and provide actionable findings to the broader Flexcar Product team
Work closely with the Product team to evaluate the effectiveness of new and existing features, and build business cases for new features
Use data-driven reasoning to inform cross-functional policies and procedures
Guide key cost/benefit decisions in the Risk ecosystem, to optimize risk mitigation and growth
Become a subject matter expert on the drivers of all key Risk line items on the P&L
What Drives Success for this Role:
Bachelor's degree in Economics, Mathematics, Business, or related field
2-4 years of experience working as an Analyst, Product Manager, or in Product Operations
Proficient in SQL; experience with data visualization tools. Able to self-serve data needs
Experience working across multiple departments/teams within an organization
Experience working alongside Product teams at a tech-forward company
Bonus Skills (Nice to Have):
Experience in fintech, auto, or insurance a plus
Familiarity with Snowflake, Sigma, or Redash
Exposure to modern software development processes
Understanding of customer service software such as Zendesk
What Tops Off the Tank:
Rest & Relaxation: Flexible PTO policy.
Future Savings: Benefit from a 401(k) plan with company match from day one.
Employee Benefits: Medical, Dental, Vision eligibility day one.
Enjoy discounted rates on Flexcar products.
Weekly pay and Employee Referral Bonus!
Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyPayment Operations Analyst - Temporary
Operations analyst job in Boston, MA
About the Opportunity
You are passionate about delivering on-time, at-cost, and low-risk payment operations. You revel in consistently exceeding customers' expectations. You want a lead role in managing enterprise-level day-to-day accounts payable activities and thrive when executing activities within Invoice to Payment and Time & Expense (T&E) workflows. You are a well-versed disbursement tactician with a continuous improvement, operational efficiency, and effectiveness mindset who delivers data-driven outcomes. You're a proven leader, often without authority, and act with a sense of urgency and organizational agility when problem-solving and project managing. You desire a supporting role in transforming and automating business processes, deploying a reimagined, data-driven performance management system within enterprise disbursement, and ultimately, delighting our customers. You have intellectual curiosity, build strong coalitions, possess strong financial acumen, and continuously demonstrate high degrees of ownership, integrity, and attention to detail. You are an independent self-starter who thrives in connecting people and ideas to data and outcomes and have a strong entrepreneurial drive. You excel at communication, are comfortable with a critically important role in a highly visible organization, and are always accountable for results.
Qualifications
5 years of related experience or BA / BS and 2 years of relevant experience or relevant MBA / MS
Demonstrated leadership and expertise within the Invoice to Payment and T&E workflows, e.g., invoice acceptance and payment, two- and three-way invoice matching, commercial and grantee payment terms, preferred payment mechanisms, compliance, corporate card programs, electronic expense systems, etc.
Demonstrated ability to effectively utilize disbursement data and trusted advisor relationships to identify opportunities, build cross-functional problem-solving coalitions, continuously improve efficiency and effectiveness of assigned activities, and ultimately deliver better outcomes via published performance management framework (e.g., business management system, service level agreements, key performance indicators)
Familiarity with government and state / local payment/disbursement regulations, commercial payment best practices, and techniques/value levers to enhance returns on working capital
Proven experience of leading payment/disbursement operations activities in a high profile, high transactional volume, high financial risk environment
Globally minded, self-motivated, flexible, and creative leader, able to prioritize, multi-task, and work horizontally and vertically across a decentralized organization to drive results
Strong leadership presence and ability to build customer-focused “trusted advisor” relationships by delivering sound technical analysis, customer empathy, and data-driven decision-making
Excellent interpersonal, written, and verbal communication skills with the ability to lead, interact with, influence, resolve conflict, and drive decisions/accountability among individuals from a variety of cultures and disciplines
Demonstrated flexibility and willingness to respond to changes in the external environment while ensuring the organization is able to effectively and efficiently navigate transitions
Familiarity with foreign currency transactions and ACH / Bank Wire regulations
Demonstrated expertise of Microsoft business programs (e.g., Outlook, Excel, Word, Power Point)
Demonstrated experience utilizing data warehouse, data analytics, and reporting tools (e.g., Cognos, SQL, R, Python, Tableau, Power BI)
Experience with JAGGAER preferred.
Previous knowledge with Workday preferred
Key Responsibilities
Responsible for assigned day-to-day payment operations activities, to include, but not limited to:
Manage timing of vendor payments consistent with vendor agreements and company policy and budget
Process all non-Payroll requests for payment
Coordinate purchase order and invoice payment issues with business partners, and identify any potential training gaps
Communicate and enforce P2P policy
Oversee the centralized billing and upload process for preferred suppliers
Support onboarding, maintenance, and offboarding activities for vendor partners in B2B business portals and Amex BIP program
Research, address, and troubleshoot issues with supplier onboarding
Support the year-end and payment accrual process
Serve as communication bridge between P2P team and its' customers, both internal and external
Assist with training of non-P2P employees in the use and understanding of the University's financial procurement and payables systems
Participate in internal and external audits as necessary
Develop and maintain “trusted advisor” relationships with business partners and key customers
Communicate results and/or recommendations to Deans, Directors, Department and key financial administrators.
Refer potential significant problems to Internal Audit for further review
Gather data, compile information, analyze data and process reports
Review issues, and provide the necessary data and analysis, as needed, during the committee review process to assist in implementing successful business strategies that will help reduce costs, maintain financial integrity, support process automation and enhance the customer service experience
Support the development, implementation, and maintenance of processes, policies, guidelines, Standard Operating Procedures, and Business Operating Principles
Position Type
Temporary
Additional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Pay Rate:
$23-$30/hour
Auto-Apply